<?xml version="1.0" encoding="UTF-8"?>
<source>
  <jobs>
    <job>
      <externalid>e9d7e78e-4b7</externalid>
      <title>Customer Success Manager, Enterprise</title>
      <description><![CDATA[<p>At Linear, we&#39;re building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.</p>
<p>Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.</p>
<p>We’re looking for a Customer Success Manager to help manage relationships with Linear’s top customers. As a part of the early team, you’ll play a pivotal role in laying the foundation and setting up best practices. You will champion our customers’ needs and ensure they realize the full value of Linear across their organization. Your role will involve onboarding new customers, delivering ongoing support + enablement, and fostering strong relationships to drive customer satisfaction and retention.</p>
<p><strong>Location &amp; work mode</strong></p>
<p>Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.</p>
<p><strong>What you&#39;ll do</strong></p>
<ul>
<li>Develop and maintain strong relationships with key stakeholders at Linear’s largest customers - act as the primary point of contact for customer inquiries, concerns, and feedback</li>
<li>Become a product expert and help customers use Linear to drive business outcomes</li>
<li>Drive customer onboarding and training on Linear’s features and best practices; continually strive to expand the usage and adoption of Linear within accounts</li>
<li>Be the voice of the customer; advocate for customer needs internally, collaborating with product, sales, and support teams to address challenges and drive enhancements in the product</li>
</ul>
<p><strong>What we&#39;re looking for</strong></p>
<ul>
<li>5+ years relevant work experience in a technical customer-facing role</li>
<li>SaaS and start up experience a must; comfortable working and adapting in a fast paced and flexible environment</li>
<li>Strong organizational and time management skills with the ability to handle multiple tasks and prioritize effectively</li>
<li>Excellent verbal and written communication skills with the ability to articulate complex concepts clearly and effectively</li>
<li>Previous experience working with product + engineering teams and/or developer tools is preferred</li>
</ul>
<p><strong>What we offer</strong></p>
<p>We&#39;re a small, focused team that cares deeply about the quality of our work and the people we do it with. Here&#39;s what you can expect:</p>
<ul>
<li>Competitive salary and equity</li>
<li>Employee-friendly equity terms including early exercise in the US and extended exercise windows</li>
<li>Daily meal and coffee stipend on every workday</li>
<li>Paid co-working space or desk</li>
<li>Health coverage (based on country requirements)</li>
<li>5 weeks paid vacation, plus local statutory holidays</li>
<li>4 months paid parental leave</li>
<li>Paid month off after 4 years &amp; every 2 years thereafter</li>
<li>Regular team events and off-sites</li>
<li>Remote-first with no required commute</li>
</ul>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></description>
      <jobtype>Full time</jobtype>
      <experiencelevel>senior</experiencelevel>
      <workarrangement>remote</workarrangement>
      <salaryrange></salaryrange>
      <skills>SaaS, start-up, customer-facing, product expertise, communication skills, product + engineering teams, developer tools</skills>
      <category>Customer Service</category>
      <industry>Technology</industry>
      <employername>Linear</employername>
      <employerlogo>https://logos.yubhub.co/linear.app.png</employerlogo>
      <employerdescription>Linear is a product development system for teams and agents, used by over 40,000 companies. The company was founded in 2019 and is growing internationally.</employerdescription>
      <employerwebsite>https://linear.app/</employerwebsite>
      <compensationcurrency></compensationcurrency>
      <compensationmin></compensationmin>
      <compensationmax></compensationmax>
      <compensationinterval></compensationinterval>
      <applyto>https://yubhub.co/jobs/job_e9d7e78e-4b7/</applyto>
      <location>North America</location>
      <city>North America</city>
      <state></state>
      <postalcode></postalcode>
      <country></country>
      <postedate>2026-10-26</postedate>
    </job>
    <job>
      <externalid>6c98fb56-986</externalid>
      <title>Account Executive, Startups</title>
      <description><![CDATA[<p>At Linear, we&#39;re building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.</p>
<p>As an Account Executive at Linear, you’ll contribute to the future of our product and help high-impact companies build better software.</p>
<p><strong>Location &amp; work mode</strong> Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region.</p>
<p><strong>What you&#39;ll do</strong></p>
<ul>
<li>Become a product expert and help customers use Linear effectively; assist prospects through the trial and evaluation phase</li>
<li>Generate a strong pipeline and exceed quarterly targets</li>
<li>Build relationships with key stakeholders within accounts</li>
<li>Be the voice of the customer; advocate for customers by surfacing product or adoption blockers to our product team</li>
</ul>
<p><strong>What we&#39;re looking for</strong></p>
<ul>
<li>3+ years in a quota-carrying sales role</li>
<li>Experience selling to a technical audience; bonus if you have previous experience working with a collaboration or developer tool</li>
<li>SaaS and startup experience; comfortable working and adapting in a fast-paced and flexible environment</li>
<li>Strong written and verbal communication, presentation, and product demonstration skills</li>
</ul>
<p><strong>What we offer</strong></p>
<ul>
<li>Competitive salary and equity</li>
<li>Employee-friendly equity terms including early exercise in the US and extended exercise windows</li>
<li>Daily meal and coffee stipend on every workday</li>
<li>Paid co-working space or desk</li>
<li>Health coverage (based on country requirements)</li>
<li>5 weeks paid vacation, plus local statutory holidays</li>
<li>4 months paid parental leave</li>
<li>Paid month off after 4 years &amp; every 2 years thereafter</li>
<li>Regular team events and off-sites</li>
<li>Remote-first with no required commute</li>
</ul>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></description>
      <jobtype>Full time</jobtype>
      <experiencelevel>senior</experiencelevel>
      <workarrangement>remote</workarrangement>
      <salaryrange></salaryrange>
      <skills>SaaS, sales, communication, presentation, product demonstration, collaboration tool, developer tool</skills>
      <category>Sales</category>
      <industry>Technology</industry>
      <employername>Linear</employername>
      <employerlogo>https://logos.yubhub.co/linear.app.png</employerlogo>
      <employerdescription>Linear is a product development system for teams and agents, used by over 40,000 companies. It was founded in 2019.</employerdescription>
      <employerwebsite>https://linear.app/</employerwebsite>
      <compensationcurrency></compensationcurrency>
      <compensationmin></compensationmin>
      <compensationmax></compensationmax>
      <compensationinterval></compensationinterval>
      <applyto>https://yubhub.co/jobs/job_6c98fb56-986/</applyto>
      <location>North America</location>
      <city>North America</city>
      <state></state>
      <postalcode></postalcode>
      <country></country>
      <postedate>2026-10-26</postedate>
    </job>
    <job>
      <externalid>b90e6156-b06</externalid>
      <title>Creative Producer</title>
      <description><![CDATA[<p>At Linear, we&#39;re building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.</p>
<p>Founded in 2019, Linear has become the default tool of choice for high-performance teams to build their products. A fully remote company from the start, our team is distributed across the US, Latin America, and Europe. No matter where we come from, we are makers at our core. We love new challenges and care deeply about the quality of our work.</p>
<p><strong>Role summary</strong></p>
<p>We&#39;re looking for a Creative Producer to help bring Linear&#39;s creative work to life. You&#39;ll work closely with Linear&#39;s internal creative studio, the Magic team, to manage projects across brand, marketing, and product launches.</p>
<p>In this role, you&#39;ll help keep our creative team focused and moving forward. From managing incoming requests and coordinating projects to tracking timelines and aligning stakeholders, you&#39;ll make sure great ideas turn into great work that ship on time.</p>
<p><strong>What you’ll do</strong></p>
<ul>
<li>Manage creative projects from initial brief through production and delivery, keeping timelines, deliverables, and stakeholders aligned</li>
</ul>
<ul>
<li>Own the intake and coordination of creative requests across teams, helping prioritize work and allocate resources effectively</li>
</ul>
<ul>
<li>Work closely with the Creative Director to plan projects, manage priorities, and keep the team&#39;s workload organized</li>
</ul>
<ul>
<li>Coordinate designers, engineers, copywriters, and external collaborators to ensure projects move forward smoothly</li>
</ul>
<ul>
<li>Work closely with stakeholders across Marketing, Product, and other teams to align on project goals, priorities, timelines, and deliverables</li>
</ul>
<ul>
<li>Maintain clear project documentation, timelines, and status updates, ensuring everyone has visibility into ongoing work</li>
</ul>
<ul>
<li>Identify potential blockers early, resolve dependencies, and continuously improve how the creative team operates</li>
</ul>
<p><strong>What we’re looking for</strong></p>
<ul>
<li>5+ years of experience in creative production, project management, or a similar role at a tech company or creative agency or in-house studio</li>
</ul>
<ul>
<li>Strong organizational skills and the ability to manage multiple projects and competing priorities</li>
</ul>
<ul>
<li>Excellent communication skills and confidence working with creative teams and cross-functional stakeholders</li>
</ul>
<ul>
<li>A proactive, self-directed approach with strong ownership and attention to detail</li>
</ul>
<ul>
<li>Good creative judgment and an appreciation for high-quality design and craftsmanship</li>
</ul>
<ul>
<li>Experience working with designers, developers, and other creative disciplines</li>
</ul>
<ul>
<li>Bonus: A background in design or hands-on experience with creative tools and workflows</li>
</ul>
<p><strong>What we offer</strong></p>
<ul>
<li>Interesting and challenging work</li>
</ul>
<ul>
<li>Work-life balance</li>
</ul>
<ul>
<li>Competitive salary and equity</li>
</ul>
<ul>
<li>Employee-friendly equity terms (early exercise, extended exercise)</li>
</ul>
<ul>
<li>Stipend to set up your home office</li>
</ul>
<ul>
<li>Paid lunch and coffee during workdays</li>
</ul>
<ul>
<li>Work remotely, no commuting to the office</li>
</ul>
<ul>
<li>Paid co-working space/desk at an office</li>
</ul>
<ul>
<li>Health, dental, and vision insurance (US)</li>
</ul>
<ul>
<li>Regular team events and offsites</li>
</ul>
<ul>
<li>5 weeks of paid vacation</li>
</ul>
<ul>
<li>4 months of paid parental leave</li>
</ul>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></description>
      <jobtype>Full time</jobtype>
      <experiencelevel>senior</experiencelevel>
      <workarrangement>remote</workarrangement>
      <salaryrange></salaryrange>
      <skills>project management, creative production, communication, organizational skills, creative judgment, design, creative tools, workflows</skills>
      <category>Design</category>
      <industry>Technology</industry>
      <employername>Linear</employername>
      <employerlogo>https://logos.yubhub.co/linear.app.png</employerlogo>
      <employerdescription>Linear is a product development system for teams and agents, founded in 2019.</employerdescription>
      <employerwebsite>https://linear.app/</employerwebsite>
      <compensationcurrency></compensationcurrency>
      <compensationmin></compensationmin>
      <compensationmax></compensationmax>
      <compensationinterval></compensationinterval>
      <applyto>https://yubhub.co/jobs/job_b90e6156-b06/</applyto>
      <location>North America; Europe</location>
      <city>North America; Europe</city>
      <state></state>
      <postalcode></postalcode>
      <country></country>
      <postedate>2026-10-26</postedate>
    </job>
    <job>
      <externalid>c98622fa-d6a</externalid>
      <title>Account Executive, Growth</title>
      <description><![CDATA[<p>At Linear, we&#39;re building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.</p>
<p>Founded in 2019, Linear has become the platform of choice for more than 25,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America and Europe, and now expanding across Asia Pacific. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.</p>
<p>As an Account Executive at Linear, you’ll contribute to the future of our product and help high-impact companies build better software.</p>
<p><strong>Location &amp; work mode</strong> While Linear is a remote-first company across the US and Europe, this role in APAC is office based 2–3 days per week, as this role will be closely connected to in-person collaboration with our growing sales presence in the region.</p>
<p><strong>What you&#39;ll do</strong></p>
<ul>
<li>Become a product expert and help customers use Linear effectively; assist prospects through the trial and evaluation phase</li>
<li>Generate a strong pipeline and exceed quarterly and annual targets</li>
<li>Build relationships with key stakeholders within accounts</li>
<li>Stay up to date with our product offering, industry trends, competitive landscape, and market trends to continuously adapt sales strategies and approaches for maximum impact</li>
<li>Be the voice of the customer; advocate for customers by surfacing product or adoption blockers to our product team</li>
</ul>
<p><strong>What we&#39;re looking for</strong></p>
<ul>
<li>5+ years in a quota-carrying sales role</li>
<li>Experience selling to a technical audience; bonus if you have previous experience working with a collaboration or developer tool</li>
<li>SaaS and startup experience; comfortable working and adapting in a fast-paced and flexible environment</li>
<li>Strong written and verbal communication, presentation, and product demonstration skills</li>
<li>Highly autonomous with a bias for action. Owner’s mindset to quickly come up to speed on product, market, ICP, and unique differentiators</li>
</ul>
<p><strong>What we offer</strong></p>
<ul>
<li>Competitive salary and equity</li>
<li>Employee-friendly equity terms</li>
<li>Daily meal and coffee stipend on every workday</li>
<li>Health coverage (based on country requirements)</li>
<li>5 weeks paid vacation, plus local statutory holidays</li>
<li>4 months paid parental leave</li>
<li>Paid month off after 4 years &amp; every 2 years thereafter</li>
<li>Regular team events and off-sites</li>
</ul>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></description>
      <jobtype>Full time</jobtype>
      <experiencelevel>senior</experiencelevel>
      <workarrangement>hybrid</workarrangement>
      <salaryrange></salaryrange>
      <skills>SaaS, sales, communication, presentation, product demonstration, collaboration tool, developer tool</skills>
      <category>Sales</category>
      <industry>Technology</industry>
      <employername>Linear</employername>
      <employerlogo>https://logos.yubhub.co/linear.app.png</employerlogo>
      <employerdescription>Linear is a product development system for teams and agents, used by over 25,000 companies. It was founded in 2019.</employerdescription>
      <employerwebsite>https://linear.app/</employerwebsite>
      <compensationcurrency></compensationcurrency>
      <compensationmin></compensationmin>
      <compensationmax></compensationmax>
      <compensationinterval></compensationinterval>
      <applyto>https://yubhub.co/jobs/job_c98622fa-d6a/</applyto>
      <location>Singapore</location>
      <city>Singapore</city>
      <state></state>
      <postalcode></postalcode>
      <country>SG</country>
      <postedate>2026-10-26</postedate>
    </job>
    <job>
      <externalid>fcb92633-5d2</externalid>
      <title>Solutions Engineer, Europe</title>
      <description><![CDATA[<p>At Linear, we&#39;re building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.</p>
<p>As a Solutions Engineer at Linear, you will be the technical guide across the customer lifecycle, from evaluation and close through onboarding and expansion. Partnering most closely with Sales, you will drive revenue by leading technical discovery, demos, proof-of-concepts, and solution design for prospects and existing customers.</p>
<p><strong>What You&#39;ll Do</strong></p>
<ul>
<li>Act as the customer&#39;s technical advisor across the lifecycle, partnering with Sales and Customer Success to ensure continuity from evaluation through onboarding and expansion, with a primary focus on pre-sales revenue impact.</li>
<li>Lead technical discovery and architecture for strategic prospects and existing customers; translate customer workflows into Linear configuration, data model, permissions, and integration patterns.</li>
<li>Run pre-sales technical evaluations end-to-end: deliver tailored deep-dive demos, proof-of-concepts, security and architecture reviews, and integration workshops that remove deal risk and accelerate time to close.</li>
<li>Design and execute migrations and implementation plans that set customers up for long-term success; provide clear handoffs to post-sale teams (context, decisions, risks, and next steps).</li>
<li>Build and maintain realistic, scalable demo environments and reference configurations that mirror enterprise workflows and enable Sales to tell a credible, repeatable story.</li>
<li>Codify lifecycle playbooks and enablement: create technical training for sales and post-sale teams, curate exemplars, and continuously improve the technical sales motion.</li>
</ul>
<p><strong>What We&#39;re Looking For</strong></p>
<ul>
<li>5+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth SaaS company, with experience supporting enterprise-scale deals.</li>
<li>Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrations</li>
<li>Excellent communication skills,able to present complex technical concepts clearly to both engineers and executives</li>
<li>Experience with Github and git; Linear and/or Jira strongly preferred</li>
<li>Proven ability to build realistic, scalable demo environments and troubleshoot production issues</li>
<li>CS degree or engineering background strongly preferred</li>
<li>Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams</li>
<li>Comfort with SQL and scripting (e.g., Python or JavaScript)</li>
</ul>
<p><strong>What we offer</strong></p>
<ul>
<li>Competitive salary and equity</li>
<li>Employee-friendly equity terms</li>
<li>Daily meal and coffee stipend on every workday</li>
<li>Paid co-working space or desk</li>
<li>Health coverage (based on country requirements)</li>
<li>5 weeks paid vacation, plus local statutory holidays</li>
<li>4 months paid parental leave</li>
<li>Paid month off after 4 years &amp; every 2 years thereafter</li>
<li>Regular team events and off-sites</li>
</ul>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></description>
      <jobtype>Full time</jobtype>
      <experiencelevel>senior</experiencelevel>
      <workarrangement>hybrid</workarrangement>
      <salaryrange></salaryrange>
      <skills>OAuth2, GraphQL, data migrations, product integrations, Github, git, SQL, Python, JavaScript, Linear, Jira</skills>
      <category>Engineering</category>
      <industry>Technology</industry>
      <employername>Linear</employername>
      <employerlogo>https://logos.yubhub.co/linear.app.png</employerlogo>
      <employerdescription>Linear is a product development system for teams and agents, used by over 40,000 companies. Founded in 2019, Linear has grown internationally with teams across North America, Europe, and Australia.</employerdescription>
      <employerwebsite>https://linear.app/</employerwebsite>
      <compensationcurrency></compensationcurrency>
      <compensationmin></compensationmin>
      <compensationmax></compensationmax>
      <compensationinterval></compensationinterval>
      <applyto>https://yubhub.co/jobs/job_fcb92633-5d2/</applyto>
      <location>London</location>
      <city>London</city>
      <state></state>
      <postalcode></postalcode>
      <country>GB</country>
      <postedate>2026-10-25</postedate>
    </job>
    <job>
      <externalid>ed5a1536-9c3</externalid>
      <title>Product Support Specialist, Pacific/Mountain Time</title>
      <description><![CDATA[<p>At Linear, we&#39;re building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.</p>
<p>Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.</p>
<p>As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels.</p>
<p><strong>Location &amp; work mode</strong></p>
<p>Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based within U.S. and Canada Pacific or Mountain Time. You can work from anywhere within those time zones. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.</p>
<p><strong>What you’ll do</strong></p>
<ul>
<li>Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery</li>
<li>Investigate and resolve inbound customer issues reported through all communication channels, including email, Slack, Twitter, and Reddit</li>
<li>Partner with our engineering team to document and reproduce bugs</li>
<li>Surface trends and insights from customer feedback to the team at large to inform product choices</li>
<li>Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations</li>
</ul>
<p><strong>Requirements</strong></p>
<ul>
<li>Passion about technology, quality, and Linear’s mission</li>
<li>Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.</li>
<li>Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).</li>
<li>Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well. Please note that this is not a product engineering role.</li>
<li>Based in U.S. or Canada Pacific or Mountain Time only</li>
</ul>
<p><strong>What we offer</strong></p>
<ul>
<li>Competitive salary and equity</li>
<li>Employee-friendly equity terms including early exercise in the US and extended exercise windows</li>
<li>Daily meal and coffee stipend on every workday</li>
<li>Paid co-working space or desk</li>
<li>Health coverage (based on country requirements)</li>
<li>5 weeks paid vacation, plus local statutory holidays</li>
<li>4 months paid parental leave</li>
<li>Paid month off after 4 years &amp; every 2 years thereafter</li>
<li>Regular team events and off-sites</li>
<li>Remote-first with no required commute</li>
</ul>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></description>
      <jobtype>Full time</jobtype>
      <experiencelevel></experiencelevel>
      <workarrangement>remote</workarrangement>
      <salaryrange></salaryrange>
      <skills>SQL, Javascript, APIs, GitHub, Troubleshooting, Customer Service</skills>
      <category>Customer Service</category>
      <industry>Technology</industry>
      <employername>Linear</employername>
      <employerlogo>https://logos.yubhub.co/linear.app.png</employerlogo>
      <employerdescription>Linear is a product development system for teams and agents, used by over 40,000 companies. The company was founded in 2019 and is distributed across North America, Europe, and Australia.</employerdescription>
      <employerwebsite>https://linear.app/</employerwebsite>
      <compensationcurrency></compensationcurrency>
      <compensationmin></compensationmin>
      <compensationmax></compensationmax>
      <compensationinterval></compensationinterval>
      <applyto>https://yubhub.co/jobs/job_ed5a1536-9c3/</applyto>
      <location>North America</location>
      <city>North America</city>
      <state></state>
      <postalcode></postalcode>
      <country></country>
      <postedate>2026-10-25</postedate>
    </job>
    <job>
      <externalid>97661b9a-201</externalid>
      <title>Product Support Specialist, APAC</title>
      <description><![CDATA[<p>At Linear, we&#39;re building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.</p>
<p>As a Product Support Specialist at Linear, you’ll contribute to the future of our product by surfacing customer feedback and insights, contributing to our technical documentation, and engaging a technical customer community via social channels.</p>
<p><strong>What you’ll do</strong></p>
<ul>
<li>Support customers in end-to-end engagement, including onboarding, account setup, debugging issues, feature and integration discovery</li>
<li>Investigate and resolve inbound customer issues reported through a variety of communication channels, including email, Slack, Twitter, and Reddit</li>
<li>Partner with our engineering team to document and reproduce bugs</li>
<li>Surface trends and insights from customer feedback to the team at large to inform product choices</li>
<li>Lead select strategic projects to improve the support experience, internal knowledge sharing, and product operations</li>
<li>Deliver high-touch Enterprise support at scale, navigating complex account needs alongside Customer Success and Sales</li>
</ul>
<p><strong>Requirements</strong></p>
<ul>
<li>Passion about technology, quality, and Linear’s mission</li>
<li>Excellent communication and customer service skills and experience working with a technical or engineering user base. Ability to adapt your communication approach to non-technical users.</li>
<li>Experience troubleshooting technical issues, including APIs and integration setups. Ability to reproduce bugs with Linear and our integrations in various environments (different browsers, Windows, Mac, Mobile).</li>
<li>Familiarity with SQL, Javascript, APIs, and GitHub is a plus. If you don’t have direct experience in these areas, curiosity to learn more is desirable as well.</li>
<li>Currently based in Australia or Singapore.</li>
</ul>
<p><strong>What we offer</strong></p>
<ul>
<li>Competitive salary and equity</li>
<li>Employee-friendly equity terms including early exercise in the US and extended exercise windows</li>
<li>Daily meal and coffee stipend on every workday</li>
<li>Paid co-working space or desk</li>
<li>Health coverage (based on country requirements)</li>
<li>5 weeks paid vacation, plus local statutory holidays</li>
<li>4 months paid parental leave</li>
<li>Paid month off after 4 years &amp; every 2 years thereafter</li>
<li>Regular team events and off-sites</li>
<li>Remote-first with no required commute</li>
</ul>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></description>
      <jobtype>Full time</jobtype>
      <experiencelevel></experiencelevel>
      <workarrangement>remote</workarrangement>
      <salaryrange></salaryrange>
      <skills>SQL, Javascript, APIs, GitHub, customer service, troubleshooting</skills>
      <category>Customer Service</category>
      <industry>Technology</industry>
      <employername>Linear</employername>
      <employerlogo>https://logos.yubhub.co/linear.app.png</employerlogo>
      <employerdescription>Linear is a product development system for teams and agents, used by over 40,000 companies. Founded in 2019, Linear has grown rapidly and is now a distributed team across North America, Europe, and Australia.</employerdescription>
      <employerwebsite>https://linear.app/</employerwebsite>
      <compensationcurrency></compensationcurrency>
      <compensationmin></compensationmin>
      <compensationmax></compensationmax>
      <compensationinterval></compensationinterval>
      <applyto>https://yubhub.co/jobs/job_97661b9a-201/</applyto>
      <location>Australia; Singapore</location>
      <city>Australia; Singapore</city>
      <state></state>
      <postalcode></postalcode>
      <country></country>
      <postedate>2026-10-25</postedate>
    </job>
    <job>
      <externalid>ecbab475-22e</externalid>
      <title>Analytics Engineer</title>
      <description><![CDATA[<p>At Linear, we&#39;re building the product development system for teams and agents. AI is fundamentally changing how software gets built, and we’re shaping the tools this new era requires.</p>
<p>Founded in 2019, Linear has become the platform of choice for more than 40,000 companies (including OpenAI, Coinbase, and Ramp) to plan, build, and ship their products. Today, our team is distributed across North America, Europe, and Australia, and we’re continuing to grow internationally. What unites us is relentless focus, fast execution, and a deep care for software craftsmanship.</p>
<p>The Data team works across Linear, supporting Product, Engineering, and GTM. We own our data pipelines, warehouse, dashboards, analysis, and integrations with third-party tools. As a small team, we focus on building systems that make data accessible and useful across Linear. We’re looking for someone who wants to help shape how we architect, build, and use data as we grow.</p>
<p><strong>Location &amp; work mode</strong></p>
<p>Linear is a remote-first company, with optional co-working offices in San Francisco, New York, and London. This role is open to candidates based in North America. You can work from anywhere within this region. We value deep focus and async collaboration, with intentional moments to connect in person through team off-sites, optional co-working, and occasional travel.</p>
<p><strong>What you’ll do</strong></p>
<ul>
<li>Work across Product and GTM (Marketing, Sales, Customer Success, and Finance) to turn ambiguous questions and operational needs into useful metrics, models, analyses, and workflows</li>
<li>Build and maintain dbt models and pipelines that create trusted views of our product, customers, and business</li>
<li>Design clear, maintainable data models and improve the testing, documentation, performance, and reliability of our data stack</li>
<li>Build dashboards and self-service reporting in Metabase and Hex, and dig deeper when the answer requires more than a chart</li>
<li>Operationalize data through reverse ETL and partner with GTM Engineering on the scoring, segmentation, automations, and internal tools that help our teams scale</li>
<li>Balance fast, pragmatic answers with durable solutions, recognizing when a one-off request should become a reusable model or workflow</li>
<li>Find ways to leverage emerging tools, LLMs, and coding agents to accelerate development, analysis, testing, and documentation while maintaining a high bar for correctness</li>
</ul>
<p><strong>What we&#39;re looking for</strong></p>
<ul>
<li>8+ years of experience in analytics engineering, data analytics, or data engineering, ideally at a fast-moving software company</li>
<li>Exceptional SQL and strong hands-on experience with dbt and a modern cloud data warehouse</li>
<li>Track record of owning data projects end-to-end, from shaping an ambiguous problem to shipping something people rely on</li>
<li>Strong data modeling judgment: you think clearly about grain, reusable components, interfaces, dependencies, and maintainability without relying on a single prescribed methodology</li>
<li>Analytical judgment: you know when to answer quickly, when to investigate deeply, and how to turn complex findings into a clear recommendation</li>
<li>Comfortable moving between technical implementation and business context, from debugging a data model to understanding product adoption or sales efficiency</li>
<li>High ownership mentality: self-directed, pragmatic, and willing to challenge a request or approach when something does not make sense</li>
<li>Strong communication skills and experience partnering directly with both technical and non-technical teams</li>
<li>Comfortable using LLMs and coding agents as part of your day-to-day development workflow</li>
</ul>
<p><strong>Our tech</strong></p>
<ul>
<li>Data Warehouse: Snowflake, dbt Cloud</li>
<li>Dashboards / Analysis: Metabase, Hex</li>
<li>ETL / rETL: Hevo, Fivetran</li>
<li>GTM tools: Hubspot, Pocus, Clay</li>
</ul>
<p><strong>What we offer</strong></p>
<ul>
<li>Competitive salary and equity</li>
<li>Employee-friendly equity terms including early exercise in the US and extended exercise windows</li>
<li>Daily meal and coffee stipend on every workday</li>
<li>Paid co-working space or desk</li>
<li>Health coverage (based on country requirements)</li>
<li>5 weeks paid vacation, plus local statutory holidays</li>
<li>4 months paid parental leave</li>
<li>Paid month off after 4 years &amp; every 2 years thereafter</li>
<li>Regular team events and off-sites</li>
<li>Remote-first with no required commute</li>
</ul>
<p style="margin-top:24px;font-size:13px;color:#666;">XML job scraping automation by <a href="https://yubhub.co">YubHub</a></p>]]></description>
      <jobtype>Full time</jobtype>
      <experiencelevel>senior</experiencelevel>
      <workarrangement>remote</workarrangement>
      <salaryrange></salaryrange>
      <skills>SQL, dbt, data modeling, data warehousing, Metabase, Hex, Hevo, Fivetran, Hubspot, Pocus, Clay, LLMs, coding agents</skills>
      <category>Data Science</category>
      <industry>Technology</industry>
      <employername>Linear</employername>
      <employerlogo>https://logos.yubhub.co/linear.app.png</employerlogo>
      <employerdescription>Linear is a product development system for teams and agents, used by over 40,000 companies. It was founded in 2019.</employerdescription>
      <employerwebsite>https://linear.app/</employerwebsite>
      <compensationcurrency></compensationcurrency>
      <compensationmin></compensationmin>
      <compensationmax></compensationmax>
      <compensationinterval></compensationinterval>
      <applyto>https://yubhub.co/jobs/job_ecbab475-22e/</applyto>
      <location>North America</location>
      <city>North America</city>
      <state></state>
      <postalcode></postalcode>
      <country></country>
      <postedate>2026-10-24</postedate>
    </job>
  </jobs>
</source>