The Resource, Acquisition, and Management (RAM) team is based in RAI-HQ with the mandate to support RAI-US development and volunteer operations staff across our U.S. offices. This internship will play a critical systems-support role alleviating pressures across our U.S. offices and contributing to informing responsive strategies to meet emergent needs for staff, volunteers, and donors.

Major Responsibilities:

• Instructional Design and Knowledge Management: Receive training on instructional design/adult learning principles, identify knowledge gaps, and update/create training content on Kaya and RescueNet for Volunteer and Donor Engagement and Operations.
• Human-Centered Systems Support: Monitor and engage in specific database improvement projects, connect with staff across 29 RAI offices and HQ, and develop data-informed strategies and campaigns to harness talents and resources of communities.
• Safeguarding and Compliance: Work on cross-functional projects related to improving safeguarding and compliance for RAI offices.

Requirements:

• Must be a US citizen or legal permanent resident and authorized to work in the U.S.
• Must be at least 18 years old
• Alignment with UMSSW placement term, 1 year field placement with a Fall or Winter start desired, or GASPDemonstrated Skills & Competencies: Clear, compassionate communicator, digitally savvy and innovative problem-solver, curious asker of questions, flexible systems-thinker.

Benefits:

• Comprehensive and highly competitive set of benefits, including 10 sick days, 10 US holidays, 20-25 paid time off days, medical insurance, dental insurance, vision insurance, FSA for healthcare and commuter costs, a 403b retirement savings plan with immediately vested matching, disability & life insurance, and an Employee Assistance Program.

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Major Responsibilities:

• Provide accurate, impartial, and confidential interpretation to LEP individuals and service providers in a variety of settings, including clinics, hospitals, schools, community-based organizations, and government agencies. Services may be rendered in-person, via telephone, videoconference, or other virtual means.
• Track assignments and work hours within designated software.
• Participate in trainings and assessments.
• May support special projects and initiatives.
• Other duties as assigned.

Job Requirements:

• High school diploma strongly preferred.
• Interpretation certification preferred.
• Relevant professional interpretation experience preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.
• Cultural sensitivity; ability to build trust with clients, colleagues, and partners.
• Proficient in English, both spoken and written.
• Spoken proficiency in language(s) spoken by client group is required; Masalit.
• Attention to detail and accuracy in work product.
• Basic computer skills (Microsoft Office).
• Reliable transportation to appointment locations.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Compensation:

Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Benefits:

We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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During the school year, the Youth Program Assistant will work closely with the Youth Program Coordinator to support students' academic and social emotional progress by assisting with homework, supporting lead teachers with small group instruction and behavior management in classes like theater, STEM, music, art, sports, and other extracurriculars, assisting with the development of parent workshops, and assisting with clerical work as needed in a comprehensive after school program.

Additionally, the Youth Program Assistant will play a key role in communication within the after-school program by interpreting and/or translating for students and staff as needed as communicating with families as needed.

This position will consist of a total of 20 hours weekly, split between in-person programming and remote administrative/planning work.

Major Responsibilities:

• Provide one-on-one and group homework sessions, ensuring students understand the material and can complete assignments on their own.
• Assist and guide students during workshop activities, ensuring they remain engaged and understand the material.
• Support instructors and administrators, offering additional assistance as required.
• Support with setup and cleanup of program materials daily.
• Handle clerical tasks such as data entry, filing, scheduling, and other administrative duties as assigned.
• Collaborate with program staff and administrators to assess students' needs and adjust support strategies accordingly.
• Conduct outreach to eligible communities to recruit students to participate in programming.
• Direct contact with families via phone, texting, and Whatsapp to report on student interactions and to collect administrative documentation.
• Conduct ongoing data collection through surveys to monitor program success.
• Provide interpretation services as needed to address issues involving children's education.
• Assist program staff in the outreach to parents of youth who are having difficulties in the program.
• Work with interpreters when necessary and available.
• Collaborate with other IRC staff to facilitate participation in other IRC programming as needed.
• Maintain comprehensive case notes in accordance with standards set by IRC and funding partners.
• Participate in staff development and monthly team meetings.
• Prepare monthly newsletter for families about program events, securing translation for all represented languages.
• Continuously update skills and knowledge in both general educational trends and refugee resettlement practices.

Job Requirements:

• High school diploma required.
• Working toward a bachelor's degree in social work, psychology or education preferred.
• Minimum of one year experience with youth required, preferably with English language learners.
• Experience working with learners from a variety of cultural and linguistic groups highly desired.
• Experience in public education setting highly preferred.
• Experience with refugee and/or immigrant populations highly preferred.

Demonstrated Skills and Competencies:

• Solid diplomacy, relationship building and networking skills; ability to effectively manage internal and external relationships, including community stakeholders and donors.
• Excellent written, verbal and interpersonal communication skills; ability to work successfully in cross-cultural environment, especially with school-aged children and their families.
• Highly organized, responsible and flexible; ability to maintain responsibility for multiple tasks in the context of a diverse, fast-paced work environment and maintain composure under pressure.
• Must be comfortable interacting with individuals from a variety of cultural backgrounds.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook; ability to use the internet and other resources for research and problem-solving purposes.

Language Skills:

• Ability to read, write and speak English fluently is required.
• Fluency in one of the languages of populations served is required (Ukrainian, Russian, Haitian Creole, Spanish, French highly desired).

Benefits:

• Comprehensive and highly competitive set of benefits, including 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program.

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Major Responsibilities:

• Provide accurate, impartial, and confidential interpretation to LEP individuals and service providers in a variety of settings, including clinics, hospitals, schools, community-based organizations, and government agencies. Services may be rendered in-person, via telephone, videoconference, or other virtual means.
• Track assignments and work hours within designated software.
• Participate in trainings and assessments.
• May support special projects and initiatives.
• Other duties as assigned.

Job Requirements:

• High school diploma strongly preferred.
• Interpretation certification preferred.
• Relevant professional interpretation experience preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.
• Cultural sensitivity; ability to build trust with clients, colleagues, and partners.
• Proficient in English, both spoken and written.
• Spoken proficiency in language(s) spoken by client group is required; including but not limited to Spanish, French, Arabic, Burmese (Chin, Matu, Rohingya, Karen, Karenni, Tedim), Kirundi, Kinyarwanda, Somali, Farsi, Dari, Pashto, Swahili, Amharic, Tigrinya, Nepali, Russian, Kunama, Afar, Sango, Dinka, Lingala, Oromo, Kurdish, Vietnamese, Korean, Urdu, and Hindi.
• Attention to detail and accuracy in work product.
• Basic computer skills (Microsoft Office).
• Reliable transportation to appointment locations.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Compensation:

• Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Benefits:

• 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $143 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

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Major Responsibilities:

• Provide accurate, impartial, and confidential interpretation to LEP individuals and service providers in a variety of settings, including clinics, hospitals, schools, community-based organizations, and government agencies. Services may be rendered in-person, via telephone, videoconference, or other virtual means.
• Track assignments and work hours within designated software.
• Participate in trainings and assessments.
• May support special projects and initiatives.
• Other duties as assigned.

Job Requirements:

• High school diploma strongly preferred.
• Interpretation certification preferred.
• Relevant professional interpretation experience preferred.
• Experience working with refugee and/or immigrant populations strongly preferred.
• Ability to build trust with clients, colleagues, and partners.
• Proficient in English, both spoken and written.
• Spoken proficiency in language(s) spoken by client group is required; American Sign Language.
• Attention to detail and accuracy in work product.
• Basic computer skills (Microsoft Office).
• Reliable transportation to appointment locations.

Working Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.

Compensation:

• Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Benefits:

• 10 sick days
• 10 US holidays
• 20-25 paid time off days depending on role and tenure
• Medical insurance starting at $143 per month
• Dental starting at $6.50 per month
• Vision starting at $5 per month
• FSA for healthcare and commuter costs
• A 403b retirement savings plan with immediately vested matching
• Disability & life insurance
• An Employee Assistance Program

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The IRC Protection and Empowerment Program works to protect and promote the rights of crisis-affected and displaced populations along the Thailand – Myanmar border.

Job Overview/Summary: Under the supervision of Protection and Empowerment Coordinator, the Senior Livelihood Officer is responsible for leading and coordinating the implementation of livelihood interventions in Tak and Mae Hong Son provinces in alignment with IRC Thailand’s country strategy, project workplans, and donor requirements.

Major Responsibilities:

• Lead the implementation of livelihood activities in Tak and Mae Hong Son province in alignment with project work plans and strategy of IRC Thailand of country program.
• Ensure capacity building intervention effectively strengthens clients’ skills in enterprise development, income generation, and financial management.
• Conduct regular monitoring of partner-led livelihood activities and field implementation to ensure quality, accountability, and compliance with IRC standards.
• Work with livelihood actors and partners to promote refugee access to employment opportunities through information sharing, skill development, employer and business sector engagement, and advocacy initiatives.
• Work closely with protection and empowerment members to support integrated livelihood intervention, including cash assistance and targeted livelihood support for case management clients, ensuring services respond to identified protection and economic needs.
• Coordinate with relevant local organizations and community leaders to identify livelihood needs within refugee camps and host communities, ensuring inclusion of the most vulnerable population.
• Work with MEAL team on assessment activities, data collection, and analysis related to livelihood interventions.

Program Management:

• Support Protection and Empowerment Coordinator to develop spending plan and ensure project spending for livelihood activities are on track and aligned with IRC and donor compliance.
• Support Protection and Empowerment Coordinator in preparation of project report and other project documentation.

Coordination and Partnership:

• Represent IRC Livelihood program across refugee camps in Tak, Mae Hong Son and occasional for Ratchaburi and Kanchanaburi.
• Maintain effective working relationships with local government authorities, local organizations, community leaders and other stakeholders.

Job Requirements:

• A diploma or university degree in social science, development, humanitarian studies or related fields.
• Proven expertise in humanitarian or development programing, with focus on refugee inclusion and livelihoods.
• Experience in entrepreneurship support and cash and voucher programming.
• Strong communication skills in written, verbal and presentation in English and Karen/Burmese.
• Ability to work under tight deadlines and manage multiple priorities.
• Competence in Windows, MS office programs, emails, and relevant database.
• Interpersonal Qualities: works in a teamwork with minimum supervision, comfortable in a multi-cultural environment, flexible and able to handle pressure well.

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Key Responsibilities:

• Safely and efficiently transport IRC personnel and materials
• Care for and maintain IRC vehicles and their accessories
• Represent IRC in a professional manner
• Deliver items to/from warehouse, guest houses
• Act as focal point for Nova Poshta receiving/sending correspondence
• Perform various other tasks as requested by management

Job Requirements:

• Valid driving license
• Minimum two years' work as a professional driver
• No road safety-related fines or convictions
• Spoken English is desirable
• Able to pass the IRC driving test
• Basic computer skills

Demonstrated Skills and Competencies:

• Thorough knowledge of road rules and regulations
• Good knowledge of the operation and components of vehicles (incl. 4x4s and vehicles with manual gear)
• Safe driving skills
• Skills in routine vehicle maintenance
• Knowledge (or ability to quickly learn) of HF, VHF and satellite communications equipment
• Team spirit and problem-solving abilities
• Able to carry out unsupervised tasks

Expected Deliverables:

• Strict adherence to the IRC's vehicle policies and procedures, including the use of seatbelts by all passengers
• Daily and pre-long distance vehicle checks
• Accurate upkeep of the vehicle's log sheet
• Maintaining the vehicle clean, fueled and mechanically sound
• Inspecting and maintaining all vehicle accessories
• Advising the Fleet manager of pending inspections, insurance renewal or any defects or problems

Work Environment and Other Relevant Information:

• This role requires full-time work in the office
• Sometimes work on weekends may be required (paid overtimes or day off)
• Work in the matrix organization
• Fast pace of working, multitasking and stressful work
• The organization cares about staff and provides flexible working options (start early-finish early, start later-finish later)

Benefits:

• Competitive salary
• Purposeful job and development opportunities
• English classes and unlimited online training courses
• Life Insurance
• Medical insurance for staff and family members
• Free psychological support to employees and their family members
• 30 calendar days of annual vacation with flexibility beyond the legally set minimum requirements
• Up to 10 days of paid medical leave

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The intern will support case management to single-headed refugee households; survivors of domestic violence; older refugees; youth and young adults without parents or permanent guardians; refugees experiencing mental health or psychological difficulties; refugees with physical disabilities or medical conditions.

Responsibilities:

• Assist clients with remotely arranging transportation to medical and other required appointments.
• In coordination with the extended services team, conduct virtual home or community-based orientation sessions on topics relevant to ICM, ECM and SOR clients.
• Assist with service documentation through case-notes and case file maintenance.
• Other duties as assigned.

Qualifications:

• Prior experience and/or interest working with refugees and immigrants preferred.
• Prior experience and/or interest in case management, social work or public health preferred.
• Ability to work independently and as a team member in a fast-paced and global environment.
• Flexible and reliable, with outstanding attention to detail.
• Strong problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and web-based applications (databases, Box).
• Fluency in English required. Bilingual ability in one of the predominant languages of the local client base is desired.
• Valid driver's license, reliable access to a vehicle with current insurance and the ability to travel regularly throughout Baltimore strongly preferred.

Position Details:

• IN-PERSON: Summer 2026 internships will be hybrid.
• DATES: Internships start with a required orientation on Monday, June 8th (approx. 9:30 AM – 3 PM). Regular weekly hours start the week of June 8th, 2026, and will continue through September 11th, 2026 (14 total weeks).
• HOURS: Internships require a minimum of 15 hours per week for 14 weeks.
• LAPTOP: Interns will be issued an IRC laptop for the duration of the internship to perform both remote and in-office responsibilities.
• REIMBURSEMENT: Internships with the IRC in Baltimore are unpaid. University credit may be arranged. Summer 2026 interns are eligible for per diem reimbursement at the rate of $15 per day to offset the costs of food and travel of the internship.

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