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As a Principal Engineer, you will be responsible for leading the development of our Fin AI agent, which is the #1 AI agent for customer service. You will partner at the strategic pillar level, having broad context across work streams and using that to inform technical strategy and investment priorities.</p>\n<p>Your responsibilities will include:</p>\n<ul>\n<li>Partnering at the strategic pillar level to inform technical strategy and investment priorities</li>\n<li>Spinning up 0-to-1 work streams, bringing together engineers who&#39;ve never worked as a team, disambiguating the problem space, building momentum under aggressive timelines, setting high expectations, and driving execution</li>\n<li>Executing on the most ambiguous, highest-stakes problems, writing code, shipping features, and being deep in the weeds</li>\n<li>Leading experimental work at the AI frontier, running your own A/B tests, doing prompt engineering, building evals, and calibrating accuracy, cost, and latency for LLM-powered features</li>\n<li>Shaping long-term technical strategy through execution, building and thinking about what needs to change about how we build products – data models, system design, the shift from GUI-first to agent-first interfaces</li>\n<li>Working across the full stack in an AI-first development environment, pushing the boundaries of what&#39;s possible with AI-assisted development and helping shape how the entire engineering org works</li>\n<li>Raising the bar for the people around you, giving direct, actionable feedback that changes outcomes</li>\n</ul>\n<p>We&#39;re looking for someone with:</p>\n<ul>\n<li>Engineering depth and product thinking, combining deep engineering ability with strong product and design instincts</li>\n<li>Experience operating at real scale and having builder energy, with a bias toward building over discussing</li>\n<li>AI fluency, actively experimenting with AI-assisted development and pushing the boundaries of what&#39;s possible</li>\n<li>Deep technical depth with breadth, navigating complex multi-team systems with ease</li>\n<li>Communication as a superpower, explaining to leadership why a technical investment matters, aligning multiple teams around a complex project, and walking an engineer through the gnarly implementation details</li>\n<li>Extreme autonomy, partnering with the Engineering Director on where you think the pillar needs to go next</li>\n<li>Critical thinking about the business, understanding what Intercom is optimizing for and translating that into technical decisions</li>\n<li>At least 10+ years of experience, with significant time as a technical leader driving complex projects across multiple teams and stakeholders</li>\n<li>Stack agnostic, with experience working with Ruby on Rails, React, and AWS, and being fluent with AI-assisted development tools like Claude Code</li>\n</ul>\n<p>If you&#39;re looking for a challenging role that will push you to grow and develop as an engineer, and you&#39;re passionate about AI and customer service, we&#39;d love to hear from you!</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_8a1df8fb-ff4","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7725837","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Ruby on Rails","React","AWS","AI-assisted development","Claude Code","LLM-powered features","A/B testing","Prompt engineering","Evals","Accuracy","Cost","Latency"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:58:31.198Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Berlin, Germany"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Ruby on Rails, React, AWS, AI-assisted development, Claude Code, LLM-powered features, A/B testing, Prompt engineering, Evals, Accuracy, Cost, Latency"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_2b13be8f-8b4"},"title":"Product Engineer","description":"<p>At Intercom, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools. 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As a Senior Machine Learning Scientist, you will be responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers&#39; hands. You will work in partnership with Product and Design functions of teams we support. Our team&#39;s dedicated ML product engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks. 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Bonus skills and attributes include track record shipping ML products, PhD or other experience in a research environment, deep experience in an applicable ML area. e.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering, strong stats or math background, visualization, data skills, SQL, matplotlib, etc.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_9dfc8dc1-ef4","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7372016","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Broad applied machine learning knowledge","3-5 years applied ML experience","Practical stats knowledge (experiment design, dealing with confounding etc)","Intermediate programming skills","Strong communication skills, both within engineering teams and across disciplines"],"x-skills-preferred":["Track record shipping ML products","PhD or other experience in a research environment","Deep experience in an applicable ML area. e.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering","Strong stats or math background","Visualization, data skills, SQL, matplotlib, etc."],"datePosted":"2026-04-18T15:58:02.443Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Berlin, Germany"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Broad applied machine learning knowledge, 3-5 years applied ML experience, Practical stats knowledge (experiment design, dealing with confounding etc), Intermediate programming skills, Strong communication skills, both within engineering teams and across disciplines, Track record shipping ML products, PhD or other experience in a research environment, Deep experience in an applicable ML area. e.g. NLP, Deep learning, Bayesian methods, Reinforcement learning, clustering, Strong stats or math background, Visualization, data skills, SQL, matplotlib, etc."},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_653fb770-5c8"},"title":"Senior Revenue Accountant","description":"<p>Job Title: Senior Revenue Accountant</p>\n<p>Location: San Francisco, California</p>\n<p>Department: Finance &amp; Business Operations</p>\n<p>Job Description:</p>\n<p>Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.</p>\n<p>Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.</p>\n<p>Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.</p>\n<p>What&#39;s the opportunity?</p>\n<p>This position will play a key role in supporting and scaling Intercom’s revenue accounting operations. You will work closely with Revenue, Finance Systems, Data, and GTM teams to ensure accurate, efficient, and scalable revenue processes as the business grows.</p>\n<p>This role is highly operational and detail-oriented, with a focus on owning complex revenue workflows, improving visibility into in-month activity, and ensuring the accuracy of automated processes. You’ll play a critical role in validating automation outputs, strengthening controls, and reducing risk across key revenue streams,including enterprise contracts and usage-based revenue.</p>\n<p>We are seeking a motivated and detail-oriented individual with strong revenue accounting fundamentals who is excited to improve processes, leverage automation and AI tools, and operate in a fast-paced SaaS environment.</p>\n<p>What will I be doing?</p>\n<ul>\n<li>Own and execute key components of the monthly revenue close process, ensuring accuracy and timeliness.</li>\n</ul>\n<ul>\n<li>Manage complex revenue workflows, including ramped contracts, usage-based revenue, and other non-standard arrangements.</li>\n</ul>\n<ul>\n<li>Track and monitor revenue transactions throughout the month to improve visibility and reduce month-end close spikes.</li>\n</ul>\n<ul>\n<li>Own and prepare reconciliations for revenue-related accounts, ensuring completeness and accuracy.</li>\n</ul>\n<ul>\n<li>Perform detailed variance and flux analysis, identifying key drivers and investigating discrepancies.</li>\n</ul>\n<ul>\n<li>Serve as UAT lead for automation and systems initiatives impacting revenue accounting.</li>\n</ul>\n<ul>\n<li>Validate system outputs and ensure revenue recognition is accurate and compliant with ASC 606.</li>\n</ul>\n<ul>\n<li>Build and maintain controls around automated processes to ensure data integrity and audit readiness.</li>\n</ul>\n<ul>\n<li>Partner closely with Finance Systems and Data teams to enhance revenue systems, data flows, and reporting.</li>\n</ul>\n<ul>\n<li>Support accounting for enterprise contracts and ensure proper treatment of complex deal structures.</li>\n</ul>\n<ul>\n<li>Assist in operationalizing usage-based revenue models, including validation of data inputs and revenue outputs.</li>\n</ul>\n<ul>\n<li>Contribute to process improvements and automation initiatives, including leveraging AI tools to streamline workflows and reduce manual effort.</li>\n</ul>\n<ul>\n<li>Support audit requests and maintain documentation for key revenue processes and controls.</li>\n</ul>\n<p>What skills do I need?</p>\n<ul>\n<li>Bachelor’s degree in Accounting or Finance; CPA (or in progress) preferred.</li>\n</ul>\n<ul>\n<li>5+ years of accounting experience, with exposure to revenue accounting (SaaS experience preferred).</li>\n</ul>\n<ul>\n<li>Strong understanding of U.S. GAAP and foundational knowledge of ASC 606.</li>\n</ul>\n<ul>\n<li>Experience supporting month-end close processes, including reconciliations and variance analysis.</li>\n</ul>\n<ul>\n<li>Experience with NetSuite (NetSuite ARM experience is a plus).</li>\n</ul>\n<ul>\n<li>Familiarity with Stripe, Salesforce (SFDC), and Snowflake is a plus.</li>\n</ul>\n<ul>\n<li>Experience with SaaS and/or usage-based revenue models preferred.</li>\n</ul>\n<ul>\n<li>Strong attention to detail and ability to manage and track high volumes of transactions.</li>\n</ul>\n<ul>\n<li>Analytical mindset with the ability to investigate issues and ensure data accuracy.</li>\n</ul>\n<ul>\n<li>Interest in automation and experience working with or validating system-driven processes.</li>\n</ul>\n<ul>\n<li>Excitement about leveraging AI tools to improve accounting workflows and efficiency.</li>\n</ul>\n<ul>\n<li>Strong communication and collaboration skills, with the ability to work cross-functionally.</li>\n</ul>\n<ul>\n<li>Organized, proactive, and able to operate effectively in a fast-paced, high-growth environment.</li>\n</ul>\n<p>Benefits</p>\n<p>We are a well-treated bunch with awesome benefits! If there’s something important to you that’s not on this list, talk to us!</p>\n<ul>\n<li>Competitive salary and meaningful equity</li>\n</ul>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage</li>\n</ul>\n<ul>\n<li>Regular compensation reviews - great work is rewarded!</li>\n</ul>\n<ul>\n<li>Unlimited access to Claude Code and best-in-class AI tools; experimentation &amp; building is encouraged &amp; celebrated.</li>\n</ul>\n<ul>\n<li>Flexible paid time off policy</li>\n</ul>\n<ul>\n<li>Paid Parental Leave Program</li>\n</ul>\n<ul>\n<li>401k plan &amp; match</li>\n</ul>\n<ul>\n<li>In-office bicycle storage</li>\n</ul>\n<ul>\n<li>Fun events for Intercomrades, friends, and family!</li>\n</ul>\n<p>*Proof of eligibility to work in the United States is required.</p>\n<p>The base salary range for candidates within the San Francisco Bay Area is $147,000-$180,000. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs).</p>\n<p>#LI-Hybrid</p>\n<p>Policies</p>\n<p>Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.</p>\n<p>We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. 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This role will be responsible for leading the scaled motion of our partner enablement strategy, focusing on revenue velocity mapping, monetization of competency, ecosystem mindshare and growth, strategic architecture, performance-driven enablement, cross-functional orchestration, and infrastructure ownership.</p>\n<p>The ideal candidate will have 8+ years of experience in enablement, GTM strategy, or partner ecosystems, with a proven track record of building programs that move needle-metrics not just engagement metrics. They will have a deep understanding of the B2B SaaS sales funnel and the specific levers that drive partner-sourced vs. partner-influenced revenue.</p>\n<p>The successful candidate will be able to use Salesforce and PRM data to build a narrative around enablement&#39;s ROI, identifying exactly where our investment in &#39;scaled training&#39; is yielding the highest revenue dividends. 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This role is based in Europe and will have a particular focus on our EMEA operations; complementing the work of our US-based Tax Manager, with responsibilities split across regions and balanced across the team as the business grows.\\n\\nWe&#39;re seeking someone who thrives at pace, is genuinely excited about embracing new technologies including AI, and isn&#39;t content with &quot;how it&#39;s always been done.&quot; You&#39;ll have significant visibility and influence on the direction of our global tax function; and the opportunity to help build something better for the future.\\n\\nKey Responsibilities:\\n\\n- Tax Accounting &amp; Compliance: Oversee preparation and review of income tax provisions (IAS 12) and returns across EMEA jurisdictions, working closely with our third-party tax service providers to ensure timely, accurate completion of all compliance requirements\\n\\n- Indirect Tax (VAT/GST): Own and manage indirect tax filings across European jurisdictions with a focus on accuracy, timeliness, and continuous improvement to reduce compliance risk\\n\\n- Tax Calendar &amp; Operations: Manage the EMEA tax calendar, maintaining due dates for filings and payments, and coordinating document flow across external service providers\\n\\n- Tax Forecast: Collaborate with the FP&amp;A team to develop and maintain accurate tax expense forecasts and estimates, and advise stakeholders on the tax implications of business decisions\\n\\n- Tax Incentives: Coordinate with cross-functional stakeholders to identify, document, and claim tax incentives in a timely and accurate manner, with a focus on European frameworks (e.g., Ireland and UK R&amp;D credits)\\n\\n- Process Innovation: Lead implementation of process and technology enhancements (including AI tools and automation) to create more scalable, efficient workflows; actively challenge the status quo and set new standards for how tax work gets done\\n\\n- Special Projects: Support additional initiatives as they arise, including tax audits, new market or product launch research, and cross-functional projects\\n\\nRequirements:\\n\\n- 5+ years of multinational corporate tax experience in either (both highly desired):\\n\\n  Tax Accounting &amp; Compliance (IAS 12 or ASC 740)\\n\\n  Indirect tax (VAT/GST)\\n\\n- Demonstrated curiosity and openness to leveraging AI tools, automation, or emerging technologies to improve how tax work gets done; experience with tax technology (e.g., Avalara, NetSuite, or similar) a plus\\n\\n- Strong cross-functional communication skills - able to act as the primary tax contact for Finance and business stakeholders, explaining complex tax concepts clearly to non-tax audiences\\n\\n- Proven ability to manage external advisors and service providers effectively\\n\\n- Professional qualification (ACA, ACCA, CTA, CPA, or equivalent), preferred\\n\\n- Experience with European tax jurisdictions , particularly Ireland and/or the UK , strongly preferred\\n\\nBenefits:\\n\\n- Competitive salary and equity in a fast-growing start-up\\n\\n- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen\\n\\n- Regular compensation reviews - we reward great work!\\n\\n- Pension scheme &amp; match up to 4%\\n\\n- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents\\n\\n- Flexible paid time off policy\\n\\n- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones\\n\\n- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. 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Product Engineers working in ML work closely with both our ML Scientists and product teams. They must deeply understand our product, our customers, our ML tech stack and our broader product stack.</p>\n<p>Our group is responsible for defining new ML features, researching appropriate algorithms and technologies, and rapidly getting first prototypes in our customers&#39; hands. We are an extremely product-focused team. We work in partnership with Product and Design functions of teams we support.</p>\n<p>Our team&#39;s dedicated Engineers enable us to move to production fast, often shipping to beta in weeks after a successful offline test. We are very passionate about applying machine learning technology, and have productized everything from classic supervised models, to cutting-edge unsupervised clustering algorithms, to novel applications of transformer neural networks.</p>\n<p>We test and measure the real customer impact of each model we deploy. 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If there’s something important to you that’s not on this list, talk to us!</p>\n<p>Competitive salary, annual bonus and equity</p>\n<p>Regular compensation reviews - we reward great work!</p>\n<p>Unlimited access to Claude Code and best-in-class AI tools; experimentation &amp; building is encouraged &amp; celebrated.</p>\n<p>Generous paid time off above statutory minimum</p>\n<p>Hybrid working</p>\n<p>MacBooks are our standard, but we also offer Windows for certain roles when needed.</p>\n<p>Fun events for employees, friends, and family!</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_9af8d812-df8","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7824142","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["model training","model inference","low-level GPU work","CUDA","Triton","Python","Ruby","Java","Go"],"x-skills-preferred":["experience at AI native companies","running training or inference workloads on Kubernetes","AWS","cloud providers","production experience with Python in ML or infrastructure contexts"],"datePosted":"2026-04-18T15:57:33.379Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Berlin, Germany"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"model training, model inference, low-level GPU work, CUDA, Triton, Python, Ruby, Java, Go, experience at AI native companies, running training or inference workloads on Kubernetes, AWS, cloud providers, production experience with Python in ML or infrastructure contexts"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_35500dbf-93b"},"title":"Technical Support Specialist","description":"<p>Job Title: Technical Support Specialist</p>\n<p>We are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing fantastic customer support to our customers. You will be the go-to person for complex technical queries and will work closely with our product teams to identify and resolve issues.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Communicate efficiently and effectively with our customers using our own product and outbound phone calls.</li>\n<li>Own customer communications and issues from initial contact until resolution.</li>\n<li>Become an expert on how Intercom works and what it is capable of.</li>\n<li>Work with product teams to identify current issues and provide informed opinions on potential solutions.</li>\n<li>Debug complex issues with an understanding of both our own codebase and the many technologies employed by our customers.</li>\n</ul>\n<p>What Your First 6 Months Will Look Like:</p>\n<ul>\n<li>In your first 30 days, you will complete company onboarding, become familiar with Intercom&#39;s values, strategy, and goals, dive into CS-specific trainings, learn the product and CS workflows, and successfully pass relevant assessments.</li>\n<li>In your first 60 days, you will continue to complete CS trainings, pass relevant assessments, independently inbox using the resources and supports provided, and demonstrate ownership in the execution of your work.</li>\n<li>In your first 90 days, you will receive QA reviews, begin a personal growth tracker document, contribute outside of the inbox, and successfully meet KPI targets and/or goals.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>3-4+ years of technical support experience, ideally within a software/SaaS environment.</li>\n<li>Solid understanding of tech fundamentals &amp; 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kudos about it.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive salary and meaningful equity.</li>\n<li>Comprehensive medical, dental, and vision coverage.</li>\n<li>Regular compensation reviews,great work is rewarded!</li>\n<li>Unlimited access to Claude Code and best-in-class AI tools; experimentation &amp; building is encouraged &amp; celebrated.</li>\n<li>Flexible paid time off policy.</li>\n<li>Paid Parental Leave Program.</li>\n<li>401k plan &amp; match.</li>\n<li>In-office bicycle storage.</li>\n<li>Fun events for Intercomrades, friends, and family!</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_35500dbf-93b","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7366132","x-work-arrangement":"hybrid","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":"$62,000 - $74,000","x-skills-required":["technical support","customer service","problem-solving","communication","APIs","webhooks","developer documentation","tech fundamentals","modern day tools"],"x-skills-preferred":["AI tools","Glean","ChatGPT","Gemini","coaching","mentoring","helping customers","subscription management"],"datePosted":"2026-04-18T15:57:31.411Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago, Illinois"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"technical support, customer service, problem-solving, communication, APIs, webhooks, developer documentation, tech fundamentals, modern day tools, AI tools, Glean, ChatGPT, Gemini, coaching, mentoring, helping customers, subscription management","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":62000,"maxValue":74000,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_b0a25445-b06"},"title":"Sales Development Coordinator (6 month FTC)","description":"<p>Our Sales Development organization is a key driver of Intercom’s growth, acting as both a talent pipeline and a revenue engine. We identify and engage prospects globally, guiding them through the early stages of the sales process - and laying the foundation for future careers across our Go-to-Market teams.</p>\n<p>At Intercom, we’re customer-obsessed and driven to transform online customer service through a human + AI approach. We believe in balancing working hard with working smart - using data, strategy, and creativity to drive results and continuously improve.</p>\n<p>We’re looking for a Sales Development Coordinator to join our Enterprise Sales team. This is a hands-on, learning-focused role designed for someone looking to build strong foundations in sales development, customer engagement, and account research.</p>\n<p>As a Sales Development Coordinator, you’ll work closely with the Enterprise Sales teams across several core areas:</p>\n<ul>\n<li>Follow up on inbound leads and engage with early-stage prospects, helping qualify interest and route opportunities appropriately</li>\n<li>Conduct account and prospect research to support outbound efforts</li>\n<li>Build organisation maps for key personas, including roles across Customer Support, Product, AI, and Digital Transformation</li>\n<li>Prepare call briefs and account summaries to help AEs and BDRs engage effectively ahead of meetings</li>\n</ul>\n<p>This role is intended as a stepping stone into Sales. 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If there’s something important to you that’s not on this list, talk to us!</p>\n<ul>\n<li>Competitive salary and meaningful equity</li>\n</ul>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage</li>\n</ul>\n<ul>\n<li>Regular compensation reviews - great work is rewarded!</li>\n</ul>\n<ul>\n<li>Unlimited access to Claude Code and best-in-class AI tools; experimentation &amp; building is encouraged &amp; celebrated.</li>\n</ul>\n<ul>\n<li>Flexible paid time off policy</li>\n</ul>\n<ul>\n<li>Paid Parental Leave Program</li>\n</ul>\n<ul>\n<li>401k plan &amp; match</li>\n</ul>\n<ul>\n<li>In-office bicycle storage</li>\n</ul>\n<ul>\n<li>Fun events for Intercomrades, friends, and family!</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_d336243f-eb6","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7370567","x-work-arrangement":"hybrid","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":"$108,500 - $129,645","x-skills-required":["AI","Automation","Customer Success","Product Adoption","Operational Excellence","Data-Driven Mindset","Communication","Relationship Building"],"x-skills-preferred":["Generative AI","Chatbots","Virtual Agents","AI-Assisted Support Tools","Operations","Scaling CS","Onboarding","Customer Education","Digital Engagement Programs"],"datePosted":"2026-04-18T15:57:28.176Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago, Illinois"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Success","industry":"Technology","skills":"AI, Automation, Customer Success, Product Adoption, Operational Excellence, Data-Driven Mindset, Communication, Relationship Building, Generative AI, Chatbots, Virtual Agents, AI-Assisted Support Tools, Operations, Scaling CS, Onboarding, Customer Education, Digital Engagement Programs","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":108500,"maxValue":129645,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_8f9369be-77b"},"title":"Manager, Solutions Engineering (Mid-Market & Enterprise)","description":"<p>We&#39;re seeking a transformational Solutions Engineering leader to lead our Mid-Market and Enterprise SE teams. You&#39;ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world&#39;s most well-known brands.</p>\n<p>This role will shape how we engage with large, complex organisations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility. This role is both strategic and hands-on.</p>\n<p>You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority.</p>\n<p>You&#39;ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom&#39;s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed.</p>\n<p><strong>Responsibilities</strong></p>\n<ul>\n<li>Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function.</li>\n<li>Lead, coach, and scale a high-performing SE team across global regions and core verticals.</li>\n<li>Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.</li>\n<li>Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.</li>\n<li>Serve as a trusted technical advisor and executive point of contact for large customers.</li>\n<li>Partner closely with Sales, Product, Marketing, and R&amp;D to shape verticalized GTM motions and solution strategy.</li>\n<li>Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation.</li>\n<li>Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments.</li>\n<li>Build reusable, scalable solution frameworks, and industry-specific technical assets.</li>\n<li>Advocate for customer needs and insights internally to influence product roadmap and prioritization.</li>\n<li>Represent Intercom and the SE function externally through executive meetings and strategic events.</li>\n<li>Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role.</li>\n<li>Having 2+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams.</li>\n<li>Ideally, experience selling AI, data, or highly technical products; 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match</li>\n<li>In-office bicycle storage</li>\n<li>Fun events for Intercomrades, friends, and family!</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_8f9369be-77b","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7644940","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"$202,500 - $251,550","x-skills-required":["pre-sales experience","Sales Engineer","Solutions Engineer/Architect","AI","data","technical products","deep curiosity","utilization of AI","ambiguity","focus","thriving under pressure","humble attitude","passion to help others","willingness to learn","team development","growth","travel internationally","excellent communication","presentation skills"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:57:16.907Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago, Illinois"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"pre-sales experience, Sales Engineer, Solutions Engineer/Architect, AI, data, technical products, deep curiosity, utilization of AI, ambiguity, focus, thriving under pressure, humble attitude, passion to help others, willingness to learn, team development, growth, travel internationally, excellent communication, presentation skills","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":202500,"maxValue":251550,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_d935f4fa-322"},"title":"Engineering Manager, Forward Deployed Engineering","description":"<p><strong>Job Title</strong></p>\n<p>Engineering Manager, Forward Deployed Engineering</p>\n<p><strong>Job Description</strong></p>\n<p>We are seeking a commercially-minded engineering leader to lead our Forward Deployed Engineering (FDE) New Business team in EMEA. This role is pivotal in helping Intercom scale its AI-first platform to the world’s most complex organisations.</p>\n<p><strong>Key Responsibilities</strong></p>\n<p>As a hands-on leader, you will:</p>\n<ul>\n<li>Lead, coach, and nurture a high-performing FDE team while operating under pressure in high-stakes customer engagements.</li>\n<li>Own end-to-end outcomes through clarity in communication, speed of execution, tight coordination, and technical quality.</li>\n<li>Operate as a player-coach, actively engaging in strategic deals while developing team capabilities.</li>\n<li>Lead discovery, design, and delivery of tailored technical solutions, including PoCs, evaluations and business value assessments.</li>\n<li>Champion a customer-obsessed culture, noticing early indicators of success or failure in customer engagements and raising and correcting them with urgency.</li>\n<li>Support opportunities with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise.</li>\n<li>Contribute to codifying successful deployments into reusable tools, playbooks, and inputs to the product roadmap, and create leverage for Intercom and our customers.</li>\n</ul>\n<p><strong>Requirements</strong></p>\n<ul>\n<li>3+ years of technical experience in roles such as Software Engineer, Forward Deployed Engineer, Solutions Architect, Applied AI or related technical roles.</li>\n<li>Having 2+ years of experience leading technical customer-facing teams, with a proven track record of mentoring and managing high-performing teams.</li>\n<li>Strong technical judgment and the ability to coach engineers through complex architectural trade-offs.</li>\n<li>Comfortable with a problem space that is ambiguous in nature, and capable of translating that ambiguity into clear signals for Product and Engineering and for positive customer outcomes.</li>\n<li>Ability to flex working hours to partner with global teams.</li>\n<li>Excellent communication and presentation skills.</li>\n</ul>\n<p><strong>Bonus Skills &amp; Attributes</strong></p>\n<ul>\n<li>Experience selling and deploying AI, data, or highly technical products in complex enterprise environments.</li>\n<li>Curiosity and enthusiasm for AI, with a desire to learn how ML systems are developed and operated in production.</li>\n<li>Experience hiring and managing high-performing teams.</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<p>We are a well-treated bunch, with awesome benefits!</p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up</li>\n<li>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen</li>\n<li>Regular compensation reviews - we reward great work!</li>\n<li>Pension scheme &amp; match up to 4%</li>\n<li>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents</li>\n<li>Flexible paid time off policy</li>\n<li>Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones</li>\n<li>If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too</li>\n<li>MacBooks are our standard, but we also offer Windows for certain roles when needed.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_d935f4fa-322","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7749413","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Software Engineer","Forward Deployed Engineer","Solutions Architect","Applied AI","Technical Leadership"],"x-skills-preferred":["AI","Data","Highly Technical Products","Cloud Computing","Containerization"],"datePosted":"2026-04-18T15:57:09.533Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dublin, Ireland"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Software Engineer, Forward Deployed Engineer, Solutions Architect, Applied AI, Technical Leadership, AI, Data, Highly Technical Products, Cloud Computing, Containerization"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_03224784-9c2"},"title":"Senior Data Engineering Manager","description":"<p>Job Title: Senior Data Engineering Manager</p>\n<p>Location: Dublin, Ireland</p>\n<p>Department: R&amp;D</p>\n<p>Job Description:</p>\n<p>Intercom is seeking a Senior Data Engineering Manager to lead the design and evolution of the core infrastructure that powers our entire data ecosystem. As a leader, you will partner with product and business teams to drive key data initiatives and ensure the success of our data engineering team.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Next-Gen Platform Evolution: Partner with product and business teams to design and implement the next generation of our data stack, ensuring it can meet the demands of advanced analytics and AI applications.</li>\n</ul>\n<ul>\n<li>Enablement Through Tooling: Partner closely with Analytics Engineers, Analysts, and Data Scientists to build self-service tooling and infrastructure that enables them to move fast and deploy safely.</li>\n</ul>\n<ul>\n<li>Data Quality Guardianship: Implement advanced monitoring systems to proactively detect, surface, and resolve data quality issues across our high-throughput environment.</li>\n</ul>\n<ul>\n<li>Driving Automation: Develop automation and tooling that streamlines the creation and discovery of high-quality analytics data, making the entire data lifecycle more efficient.</li>\n</ul>\n<p>Strategic Impact You&#39;ll Drive:</p>\n<ul>\n<li>GTM Data Platform Strategy: Build the data acquisition strategy that will enable us to build the next generation of business-focused internal software.</li>\n</ul>\n<ul>\n<li>Conversational BI Strategy: Lead the charge to shift away from complex, technical reporting toward natural language interaction to make data truly democratized and accessible.</li>\n</ul>\n<ul>\n<li>Platform &amp; Warehousing Strategy: Lead the architectural- and cost review and revamp of our core data infrastructure to ensure it can scale exponentially for future growth and advanced use cases.</li>\n</ul>\n<p>Recent Wins You&#39;ll Build Upon:</p>\n<ul>\n<li>AI-assisted Local Analytics Development Environment for Airflow and DBT.</li>\n</ul>\n<ul>\n<li>Data-rich AI apps containerized on Snowflake SPCS.</li>\n</ul>\n<ul>\n<li>A new, modern data catalog solution.</li>\n</ul>\n<ul>\n<li>Migrating critical MySQL ingestion pipelines from Aurora to PlanetScale.</li>\n</ul>\n<p>Who You Are:</p>\n<ul>\n<li>A leader, a builder, and a problem-solver who thrives on solving real-world business problems.</li>\n</ul>\n<ul>\n<li>7+ years of experience in the data space, leading teams of 6+ engineers.</li>\n</ul>\n<ul>\n<li>Stakeholder focus: ability to communicate complex technical solutions to a business-focused audience and vice versa.</li>\n</ul>\n<ul>\n<li>Technical depth: not afraid to get hands dirty and write code when needed.</li>\n</ul>\n<ul>\n<li>A leader and mentor: naturally recognizes opportunities to step back and mentor others.</li>\n</ul>\n<p>Bonus Points (Our Modern Stack Knowledge):</p>\n<ul>\n<li>Airflow at scale: extensive experience working with Apache Airflow, especially the nuances of operating it reliably in a high-volume environment.</li>\n</ul>\n<ul>\n<li>Modern data stack fluency: familiarity with tools like Snowflake and DBT.</li>\n</ul>\n<ul>\n<li>Future-focused: keeps a keen eye on industry trends and emerging technologies.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up.</li>\n</ul>\n<ul>\n<li>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.</li>\n</ul>\n<ul>\n<li>Regular compensation reviews - we reward great work!</li>\n</ul>\n<ul>\n<li>Pension scheme &amp; match up to 4%.</li>\n</ul>\n<ul>\n<li>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.</li>\n</ul>\n<ul>\n<li>Open vacation policy and flexible holidays so you can take time off when you need it.</li>\n</ul>\n<ul>\n<li>Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.</li>\n</ul>\n<ul>\n<li>If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.</li>\n</ul>\n<ul>\n<li>MacBooks are our standard, but we also offer Windows for certain roles when needed.</li>\n</ul>\n<p>Policies:</p>\n<ul>\n<li>Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home.</li>\n</ul>\n<ul>\n<li>We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_03224784-9c2","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7574762","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Airflow","Apache Airflow","DBT","Snowflake","Data Engineering","Data Science","Analytics","Data Management","Data Quality","Automation","Cloud Computing","Data Warehousing","Big Data","Machine Learning","Artificial Intelligence"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:57:06.635Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dublin, Ireland"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Airflow, Apache Airflow, DBT, Snowflake, Data Engineering, Data Science, Analytics, Data Management, Data Quality, Automation, Cloud Computing, Data Warehousing, Big Data, Machine Learning, Artificial Intelligence"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_8b106bca-f53"},"title":"Senior Product Engineer","description":"<p>At Intercom, you will be a product engineer - someone who solves real customer problems through a smart and efficient application of your technical knowledge and your tools.</p>\n<p>You’ll be part of one of our multidisciplinary product teams, where you will build both back-end and front-end systems, and work closely with designers, product managers, researchers, and data analysts.</p>\n<p>We’re facing many exciting scaling challenges and we’re building a robust platform where your expertise can be applied to areas such as building a beautiful messenger composer, rule matching, deliverability, security, app availability and machine learning, to name a few.</p>\n<p>As an experienced engineer you will:</p>\n<ul>\n<li>Develop technical plans and contribute to our technical architecture as we scale our products to serve tens of millions of people every day.</li>\n</ul>\n<ul>\n<li>Write Ruby code, which knits together a lot of AWS, infrastructure, platform and SaaS technologies that form the core of Intercom’s backend infrastructure</li>\n</ul>\n<ul>\n<li>Ship a change to production on your first day and a feature in your first week. That “day one” change is automatically deployed to production along with 100 other deployments (on average) each weekday.</li>\n</ul>\n<ul>\n<li>Build using the best tools in the industry. We invest heavily in AI-powered developer tools that remove friction and help you focus on solving meaningful problems.</li>\n</ul>\n<ul>\n<li>Grow your team’s capacity by mentoring other engineers and interviewing candidates.</li>\n</ul>\n<p>This is a chance to be an integral part of building and growing a team.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_8b106bca-f53","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7371932","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Ruby","AWS","infrastructure","platform","SaaS technologies","Distributed systems","AI-powered developer tools"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:56:51.330Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Berlin, Germany"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"Ruby, AWS, infrastructure, platform, SaaS technologies, Distributed systems, AI-powered developer tools"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_b2444e23-72b"},"title":"Senior GTM Product Enablement Manager","description":"<p>Job Title: Senior GTM Product Enablement Manager</p>\n<p>Location: Dublin, Ireland</p>\n<p>Department: Sales</p>\n<p>Job Description:</p>\n<p>Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better.</p>\n<p>Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.</p>\n<p>Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service.</p>\n<p>Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.</p>\n<p><strong>What&#39;s the opportunity?</strong></p>\n<p>Intercom&#39;s Global Sales Organization is rapidly evolving, and the GTM Enablement team is expanding to support. In this critical new role, you will solve the &quot;Last Mile&quot; gap in technical readiness, serving as the bridge between R&amp;D, Product, and our customer-facing Solutions teams.</p>\n<p>As the Senior Product Enablement Manager (Solutions), you will act as the single-threaded owner of the technical education strategy for our Solutions organization (CSMs, SEs, and Professional Services).</p>\n<p>You will be responsible for translating our rapid product innovation and AI capabilities into clear, scalable enablement that accelerates adoption and strengthens customer outcomes.</p>\n<p>This role is distinct from GTM Strategy; while they architect the commercial plan, you will own the early-stage positioning, solutions readiness, and technical fluency required to ensure our teams understand how our products work and how to deliver them effectively.</p>\n<p><strong>What will I be doing?</strong></p>\n<p>Reporting to the GTM Enablement leadership, you will partner directly with R&amp;D and Product Management to build and deliver a comprehensive technical enablement program.</p>\n<p>Technical Education Strategy &amp; Curriculum - Developing a scalable and repeatable strategy for the technical education of AEs, RMs, CSMs, SEs, and Professional Services.</p>\n<p>Creating and maintaining a full suite of technical training materials, including hands-on labs, documentation, and how-to guides.</p>\n<p>Leading and facilitating technical training sessions, both live and on-demand, including &quot;Train the Trainer&quot; programs and new product release training.</p>\n<p>AI Fluency &amp; Certification - Owning the AI Fluency Program, creating a unified baseline of understanding regarding our AI capabilities (Fin) across the GTM organization.</p>\n<p>Building and operationalizing a scalable certification framework that integrates AI learning objectives and continuous upskilling into onboarding and ongoing enablement.</p>\n<p>Ensuring every GTM role is fluent in AI and able to guide customers through AI-driven change management and adoption.</p>\n<p>Cross-Functional Partnership (R&amp;D Bridge) - Serving as the primary liaison between R&amp;D and the Solutions teams, translating product functionality and architecture into digestible, actionable training content.</p>\n<p>Acting as the primary conduit for feedback from the Solutions teams back to R&amp;D and Product, synthesizing field insights to help inform the product roadmap.</p>\n<p><strong>What skills do I need?</strong></p>\n<ul>\n<li>5+ years in Sales Enablement, Solutions Engineering, Technical Training, or a related role in a SaaS organization.</li>\n</ul>\n<p>A strong technical aptitude with the ability to bridge R&amp;D and GTM, translating complex technical details into clear guidance for customer-facing teams.</p>\n<p>Experience designing and delivering technical curriculum, including hands-on labs, certifications, and self-paced learning interventions.</p>\n<p>Deep understanding of the &quot;Solutions&quot; function (CSMs, SEs, Professional Services) and the technical readiness required to drive customer adoption and retention.</p>\n<p>The ability to work cross-functionally and build trusted relationships with Product Managers, R&amp;D, and GTM leadership.</p>\n<p>Excellent communication and presentation skills, with an intuitive sense for delivering the right technical information at the right time.</p>\n<p>Analytical mindset with the ability to measure technical proficiency and report on the effectiveness of certification programs</p>\n<p><strong>Bonus skills &amp; attributes</strong></p>\n<ul>\n<li>Experience at a high-growth SaaS company.</li>\n</ul>\n<p>Familiarity with AI technology and experience enabling teams on AI-driven products.</p>\n<p>Background in instructional design or technical writing.</p>\n<p>Experience using tools like Salesforce, Gong, or modern LMS platforms (e.g., Workramp, Highspot).</p>\n<p>Experience working in a globally distributed team.</p>\n<p><strong>Benefits</strong></p>\n<p>We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!</p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up</li>\n</ul>\n<p>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen</p>\n<p>Regular compensation reviews - we reward great work!</p>\n<p>Pension scheme &amp; match up to 4%</p>\n<p>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents</p>\n<p>Flexible paid time off policy</p>\n<p>Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones</p>\n<p>If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too</p>\n<p>MacBooks are our standard, but we also offer Windows for certain roles when needed.</p>\n<p>#LI-Hybrid</p>\n<p>Policies</p>\n<p>Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.</p>\n<p>We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone.</p>\n<p>As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications.</p>\n<p>We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics.</p>\n<p>Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.</p>\n<p>Intercom values diversity and is committed to a policy of Equal Employment Opportunity. 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We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.</p>\n<p>We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. 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Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better.</p>\n<p>Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.</p>\n<p>Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service.</p>\n<p><strong>What&#39;s the Opportunity?</strong></p>\n<p>Intercom CSMs work with thousands of exciting customers from a variety of industries, in many phases of their business journey to help those customers realize the full value of their Intercom investment.</p>\n<p>They engage customers to unlock early and sustained outcomes by delivering methodologies that drive product adoption, solution expansion, and long-term growth.</p>\n<p>As a CSM, you’ll build relationships and demonstrate an understanding of the Intercom customer journey.</p>\n<p>You’ll be equipped to guide customers over their hurdles, delivering value realization through proactive and programmatic customer engagement and best practices.</p>\n<p>You&#39;ll use your solution expertise to enable customers to overcome their challenges to implementing and growing our AI products and act as a trusted advisor to the change those customers need to make.</p>\n<p>You’ll work with a variety of customer profiles including C-Level contacts, executives, CX and Support leaders, and multi-layered global CX teams to support the successful adoption and expansion of their Intercom solution investment.</p>\n<p><strong>What Will I Be Doing?</strong></p>\n<ul>\n<li>Develop a trusted advisor relationship with customers at the C-suite and executive level, driving success with our platform and ensuring they receive maximum value from our solution throughout their lifecycle.</li>\n</ul>\n<ul>\n<li>Guide the customer and Intercom account teams (Sales, Partners, Solution Engineers) to develop customer Success Plans, including QBRs, Executive Business Reviews, and strategic planning sessions, and Churn Mitigation Plans when necessary.</li>\n</ul>\n<ul>\n<li>Be an expert and advisor, while maintaining an understanding and expertise of Intercom products and solutions, to drive our customer’s ability to successfully adopt the most relevant features for their specific requirements.</li>\n</ul>\n<ul>\n<li>Engage with your customers to unlock early and sustained product adoption and success with Intercom Solutions.</li>\n</ul>\n<ul>\n<li>Develop and execute adoption strategies targeting high value accounts for our AI products, driving change management, and ensuring fulfillment of intercom packages.</li>\n</ul>\n<ul>\n<li>Reduce churn and contraction through early risk identification, intervention, escalation, and mitigation in partnership with your account team.</li>\n</ul>\n<ul>\n<li>Be a customer support industry and AI thought leader with your customers, while sharing and scaling those insights to the benefit of the Solutions team.</li>\n</ul>\n<ul>\n<li>Be the Voice of the Customer to provide internal feedback on how Intercom can better serve our core customers.</li>\n</ul>\n<p><strong>What Skills Do I Need?</strong></p>\n<ul>\n<li>5+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization.</li>\n</ul>\n<ul>\n<li>SaaS or Consumption-based Technology companies experience a benefit.</li>\n</ul>\n<ul>\n<li>Experience with SaaS business models and ability to support strategic and complex enterprise customer needs resulting in Value Realization across global teams.</li>\n</ul>\n<ul>\n<li>Experience establishing yourself as a trusted advisor with customer partners to guide outcomes.</li>\n</ul>\n<ul>\n<li>Experience using Success Plans to ensure goals are aligned from a business strategy perspective and success metrics are identified.</li>\n</ul>\n<ul>\n<li>Ability to understand and communicate complex problems clearly and concisely to different audiences.</li>\n</ul>\n<ul>\n<li>Self-motivating and entrepreneurial team player.</li>\n</ul>\n<ul>\n<li>Experience building lasting relationships with customers and colleagues.</li>\n</ul>\n<ul>\n<li>Experience setting up and using SaaS Communication Products.</li>\n</ul>\n<ul>\n<li>Fluent French.</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<p>We are a well-treated bunch, with awesome benefits!</p>\n<p>If there’s something important to you that’s not on this list, talk to us!</p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up.</li>\n</ul>\n<ul>\n<li>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.</li>\n</ul>\n<ul>\n<li>Regular compensation reviews - we reward great work!</li>\n</ul>\n<ul>\n<li>Unlimited access to Claude Code and best-in-class AI tools; experimentation &amp; building is encouraged &amp; celebrated.</li>\n</ul>\n<ul>\n<li>Pension scheme &amp; match up to 4%.</li>\n</ul>\n<ul>\n<li>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.</li>\n</ul>\n<ul>\n<li>Open vacation policy and flexible holidays so you can take time off when you need it.</li>\n</ul>\n<ul>\n<li>Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.</li>\n</ul>\n<ul>\n<li>If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.</li>\n</ul>\n<ul>\n<li>MacBooks are our standard, but we also offer Windows for certain roles when needed.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_5e966332-f8a","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7510832","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["customer-facing customer success","account management","strategic consulting","SaaS business models","complex enterprise customer needs","Success Plans","communicate complex problems","self-motivating","entrepreneurial team player","lasting relationships with customers and colleagues","SaaS Communication Products","Fluent French"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:55:17.907Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dublin, Ireland"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"customer-facing customer success, account management, strategic consulting, SaaS business models, complex enterprise customer needs, Success Plans, communicate complex problems, self-motivating, entrepreneurial team player, lasting relationships with customers and colleagues, SaaS Communication Products, Fluent French"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_1f2f48ad-46d"},"title":"Senior Analytics Engineer","description":"<p>We&#39;re looking for a dedicated Analytics Engineer to join the AI Group to help us with data platform development, cross-functional collaboration, data strategy &amp; governance, advanced analytics &amp; insights, automation &amp; optimization, innovation in data infrastructure, and strategic influence.</p>\n<p>As an Analytics Engineer, you will design, build, and manage scalable data pipelines and ETL processes to support a robust, analytics-ready data platform. You will partner with AI analysts, ML scientists, engineers, and business teams to understand data needs and ensure accurate, reliable, and ergonomic data solutions. You will lead initiatives in data model development, data quality ownership, warehouse management, and production support for critical workflows. You will conduct data analysis and build custom models to support strategic business decisions and performance measurement. You will streamline data collection and reporting processes to reduce manual effort and improve efficiency. You will create scalable solutions like unified data pipelines and access control systems to meet evolving organisational needs. You will work with partner teams to align data collection with long-term analytics and feature development goals.</p>\n<p>We&#39;re looking for someone who writes advanced SQL with a preference for well-architected data models, optimized query performance, and clearly documented code. You should be familiar with the modern data stack, including dbt and Snowflake. You should have a growth mindset and eagerness to learn. You should exhibit great judgment and sharp business and product instincts that allow you to differentiate essential versus nice-to-have and to make good choices about trade-offs. You should practice excellent communication skills, and you should tailor explanations of technical concepts to a variety of audiences.</p>\n<p>Nice to have: exposure to Apache Airflow or other DAG frameworks, worked in Tableau, Looker, or similar visualization/business intelligence platform, experience with operational tools and business systems like Google Analytics, Marketo, Salesforce, Segment, or Stripe, familiarity with Python.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_1f2f48ad-46d","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7807847","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["advanced SQL","dbt","Snowflake","data pipeline development","ETL process management","data strategy & governance","advanced analytics & insights","automation & optimization","innovation in data infrastructure","strategic influence"],"x-skills-preferred":["Apache Airflow","Tableau","Looker","Google Analytics","Marketo","Salesforce","Segment","Stripe","Python"],"datePosted":"2026-04-18T15:55:10.503Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dublin, Ireland"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"advanced SQL, dbt, Snowflake, data pipeline development, ETL process management, data strategy & governance, advanced analytics & insights, automation & optimization, innovation in data infrastructure, strategic influence, Apache Airflow, Tableau, Looker, Google Analytics, Marketo, Salesforce, Segment, Stripe, Python"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_748970f4-3b6"},"title":"Senior Data Scientist AI Tooling","description":"<p><strong>Job Description</strong></p>\n<p>Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.</p>\n<p>Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.</p>\n<p><strong>What&#39;s the Opportunity?</strong></p>\n<p>The Research, Analytics &amp; Data Science (RAD) team turns insight into action. We uncover customer, product, and business insights and translate them into tools and decision systems embedded directly into GTM workflows.</p>\n<p>AI has unlocked an entirely new generation of internal tools for our GTM teams. We’re evolving from static dashboards to LLM and agent-powered workflows that do the work: auto-researching accounts, summarizing prior interactions, drafting personalized outreach, flagging renewal risk, and assembling decks and docs - enabling Sales and Success to focus on high-value conversations.</p>\n<p><strong>What Will I Be Doing?</strong></p>\n<ul>\n<li>Design, evaluate, and ship AI-powered internal tools for GTM use cases - including account research &amp; summaries, next-best-action recommendations, renewal propensity, pipeline risk detection, QBR/autobrief generation, and post-call summarization &amp; follow-ups.</li>\n<li>Work end-to-end: Own the full lifecycle, from problem definition and data modeling to building production-ready tools, including writing Python backends and React frontends.</li>\n<li>Prototype fast, ship to learn: Rapidly build with users, then productionize quickly to iterate and deliver impact.</li>\n<li>Instrument for adoption and outcomes: Define success through real usage and measurable business impact (e.g., improved win rate, conversion, expansion).</li>\n<li>Evangelize and enable: Document playbooks, run enablement sessions, and help leaders operationalize new tooling across teams.</li>\n</ul>\n<p><strong>What Skills Do I Need?</strong></p>\n<ul>\n<li>Proven track record of applied data science with measurable GTM impact - you’ve shipped models or tools that moved metrics like conversion, cycle time, or retention.</li>\n<li>LLM/ML application experience - familiarity with RAG, prompt and tool design, vector search, evals and have leveraged AI for development.</li>\n<li>Excellent SQL skills and fluency in Python or R, with experience applying analytical and statistical methods to business problems.</li>\n<li>Experience with orchestration tools (e.g., DBT, Airflow) for deploying reliable data workflows.</li>\n<li>Strong communication and empathy - ability to translate complex data concepts for non-technical stakeholders.</li>\n<li>Collaborative product mindset - comfort working closely with Sales and Success teams to turn ambiguity into clear deliverables.</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<p>We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!</p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up</li>\n<li>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen</li>\n<li>Regular compensation reviews - we reward great work</li>\n<li>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents</li>\n<li>Open vacation policy and flexible holidays so you can take time off when you need it</li>\n<li>Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones</li>\n<li>MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done</li>\n</ul>\n<p><strong>Policies</strong></p>\n<p>Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_748970f4-3b6","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7606649","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["applied data science","LLM/ML application experience","Python","R","SQL","orchestration tools","strong communication and empathy","collaborative product mindset"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:55:06.215Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London, England"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"applied data science, LLM/ML application experience, Python, R, SQL, orchestration tools, strong communication and empathy, collaborative product mindset"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_9ad89e5f-f91"},"title":"Senior Product Manager, Web","description":"<p>As a Senior Product Manager on the Web team, you&#39;ll bring Intercom&#39;s story to life through world-class web experiences. Your work will showcase our products, tell our brand story, and communicate our vision for the future of AI customer service.</p>\n<p>This is a highly visible role with real impact on how prospects and customers understand who we are, what we build, and why it matters.</p>\n<p>Our ideal candidate has a product marketing background or strong experience communicating narratives through digital experiences. You&#39;re a doer - driving projects forward, making crisp decisions, and ensuring every launch meets Intercom&#39;s high bar for design, clarity, and craft.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Lead end-to-end delivery of high-quality narrative and storytelling pages, from concept to launch.</li>\n</ul>\n<ul>\n<li>Translate messaging into web experiences: take positioning and messaging guides and shape them into compelling, differentiated pages.</li>\n</ul>\n<ul>\n<li>Own what ships: make clear, timely decisions; guide your team through ambiguity; and ensure everything launched meets a very high standard.</li>\n</ul>\n<ul>\n<li>Collaborate across functions: work with designers, engineers, PMMs, and brand studio partners to bring stories to life on the web.</li>\n</ul>\n<ul>\n<li>Bring a strong eye for narrative and copy: ensure content is clear, engaging, and aligned with our company positioning and goals.</li>\n</ul>\n<ul>\n<li>Drive progress and urgency: move quickly while maintaining excellence in craft and execution.</li>\n</ul>\n<ul>\n<li>Measure and improve impact: track how narrative pages perform and optimize for engagement, comprehension, and conversion.</li>\n</ul>\n<p>What skills do I need?</p>\n<ul>\n<li>Experience in product management or product marketing, with a track record of delivering impactful digital storytelling.</li>\n</ul>\n<ul>\n<li>Strong ability to communicate narratives through web, translating positioning into content structures, flows, and copy feedback.</li>\n</ul>\n<ul>\n<li>Exceptional collaboration and communication skills - comfortable aligning diverse stakeholders and presenting work to executives.</li>\n</ul>\n<ul>\n<li>A strong design eye: able to identify what makes a page visually compelling and partner effectively with designers.</li>\n</ul>\n<ul>\n<li>Attention to detail - from copy to layout to functionality - you set a high bar and uphold it.</li>\n</ul>\n<ul>\n<li>Ability to thrive in a fast-moving, high-standards environment; you move with urgency and adapt to change.</li>\n</ul>\n<ul>\n<li>A passion for marketing and branding, and for shaping how cutting-edge products are experienced online.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_9ad89e5f-f91","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7511861","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["product management","product marketing","digital storytelling","web development","UX design","communication","collaboration","design thinking"],"x-skills-preferred":["AI customer service","artificial intelligence","machine learning","data analysis","project management"],"datePosted":"2026-04-18T15:54:58.380Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dublin, Ireland"}},"employmentType":"FULL_TIME","occupationalCategory":"Marketing","industry":"Technology","skills":"product management, product marketing, digital storytelling, web development, UX design, communication, collaboration, design thinking, AI customer service, artificial intelligence, machine learning, data analysis, project management"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_9d9ad825-743"},"title":"Staff Machine Learning Scientist","description":"<p>We&#39;re looking for a Staff Machine Learning Scientist to join our AI Group team. As a key member of our team, you will play an active role in hiring, mentoring, and career development of other engineers. You will raise the bar for technical standards, performance, reliability, and operational excellence. Your responsibilities will include identifying areas where ML can create value for our customers, conducting exploratory data analysis and research, and working with engineers to bring prototypes to production.</p>\n<p>We&#39;re looking for someone with 5-8 years of applied ML experience, previous background in a senior/staff role, and significant demonstrated impact that their work has had on the product and/or the teams. 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This person will be responsible for segment strategy and planning, building, and running a high performing team. Goals are focused on accelerating logo and revenue growth with a concentration on Fin.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Sales Strategy Execution:</li>\n</ul>\n<p>Work with senior leadership to define and implement effective sales strategies for the North American mid-market segment.   Oversee the development of sales plans and tactics that align with company goals and regional market dynamics.   Monitor the pipeline of opportunities to ensure timely and effective follow-ups, deal closures, and revenue growth.</p>\n<ul>\n<li>Performance Management:</li>\n</ul>\n<p>Set clear performance expectations and key performance indicators (KPIs) for the Account Executive team.   Track individual and team performance using CRM tools and reporting dashboards.   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Provide data-driven recommendations to improve sales performance and achieve growth targets.</p>\n<p>Requirements:</p>\n<ul>\n<li>5+ years in a quota carrying new business IC role with proven success</li>\n<li>Experience working on complex and strategic deals (involving procurement, legal, security)</li>\n<li>3+ years management experience</li>\n<li>Previous experience building and executing on outbound sales motions</li>\n<li>Exemplary new business sales experience, experience with Command of the Message and MEDDPICC a plus</li>\n<li>Strong understanding of forecasting principles and the ability to forecast revenue and revenue trends accurately</li>\n<li>Proven experience–and passion for–teaching and developing top talent</li>\n<li>Experience developing GTM strategy, building, and executing operational plans</li>\n<li>A builder of businesses, with the ability to attract and develop the best talent in the industry</li>\n<li>Excellent communication skills across a variety of mediums (written, verbal, presentation, and interpersonal)</li>\n<li>Adaptive, with the ability to balance short term and long term priorities</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive salary and meaningful equity</li>\n<li>Comprehensive medical, dental, and vision coverage</li>\n<li>Regular compensation reviews - great work is rewarded!</li>\n<li>Flexible paid time off policy</li>\n<li>Paid Parental Leave Program</li>\n<li>401k plan &amp; match</li>\n<li>In-office bicycle storage</li>\n<li>Fun events for Intercomrades, friends, and family!</li>\n</ul>\n<p>OTE Range: $233,505 - $314,438 for the Greater Chicago Area.</p>\n<p>Policies:</p>\n<ul>\n<li>Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.</li>\n<li>We have a radically open and accepting culture at Intercom. 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You&#39;ll act as the technical leader across our marketing and growth web surfaces, partnering with marketing, analytics, design, data science, and engineering teams to ensure our web stack is modern, performant, measurable, and delightful to build on.</p>\n<p>You&#39;ll operate with a high degree of autonomy and will be accountable for setting the long-term technical strategy for the team and executing against it.</p>\n<p>As a senior technical leader, you will:</p>\n<p>Own and evolve the architecture of Intercom&#39;s web stack. Define the long-term technical strategy for the web team, focusing on scalability, performance, developer productivity, observability, and system reliability. Collaborate closely with marketing, design, analytics, and data science stakeholders to ensure the platform supports their goals with accuracy, performance, and agility. 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Contribute hands-on to the codebase , leading by example and helping unblock and accelerate key projects.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_4a77b359-de1","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7515664","x-work-arrangement":"hybrid","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["12+ years of software engineering experience","Experience in a high-scale growth-focused web environment","A track record of technical leadership and influencing technical direction across multiple teams or departments","Deep familiarity with modern web stacks and infrastructure","Strong understanding of data infrastructure, including event instrumentation, and analytics tooling","Comfortable working in and supporting full-stack codebases","Experience operating in continuous delivery environments with an emphasis on incremental, high-quality shipping","Exceptional communication skills and a history of collaborating with cross-functional teams"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:54:25.996Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dublin, Ireland"}},"employmentType":"FULL_TIME","occupationalCategory":"Engineering","industry":"Technology","skills":"12+ years of software engineering experience, Experience in a high-scale growth-focused web environment, A track record of technical leadership and influencing technical direction across multiple teams or departments, Deep familiarity with modern web stacks and infrastructure, Strong understanding of data infrastructure, including event instrumentation, and analytics tooling, Comfortable working in and supporting full-stack codebases, Experience operating in continuous delivery environments with an emphasis on incremental, high-quality shipping, Exceptional communication skills and a history of collaborating with cross-functional teams"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_bb321e04-e73"},"title":"Senior Full Stack Engineer - Team Web","description":"<p>We&#39;re looking for a Senior Full Stack Engineer to join Team Web, who is passionate about crafting intuitive front-end experiences and building the backend systems and tools that power them. You&#39;ll play a key role in shaping the future of our website across the full stack, from UI to infrastructure, while collaborating with product marketers, designers, and engineers across the business.</p>\n<p>As a Senior Full Stack Engineer, you&#39;ll design, build, and maintain end-to-end web solutions , from modern UIs to backend services, APIs, and infrastructure. You&#39;ll collaborate with design, brand, marketing, and content teams to deliver seamless, performant experiences across web and mobile. You&#39;ll develop backend logic and APIs, manage data flows, and implement systems that integrate with third-party platforms.</p>\n<p>You&#39;ll optimize website performance by applying best practices in front-end development, including lazy loading, and efficient asset management. You&#39;ll set up and manage infrastructure using tools like Vercel, AWS, Cloudfront, Terraform, and CI/CD pipelines (e.g., CircleCI). You&#39;ll implement and maintain web analytics, and support A/B testing for data-driven decisions.</p>\n<p>You&#39;ll stay current with emerging technologies and trends to continually improve our development processes and user experience. You&#39;ll be comfortable writing backend software. We look for engineers to be able to unblock themselves end to end.</p>\n<p>You&#39;ll build using the best tools in the industry. 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The RAD team turns insight into action by uncovering customer, product, and business insights and translating them into tools and decision systems embedded directly into GTM workflows.</p>\n<p>AI has unlocked an entirely new generation of internal tools for our GTM teams. We&#39;re evolving from static dashboards to LLM and agent-powered workflows that do the work: auto-researching accounts, summarizing prior interactions, drafting personalized outreach, flagging renewal risk, and assembling decks and docs - enabling Sales and Success to focus on high-value conversations.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Design, evaluate, and ship AI-powered internal tools for GTM use cases - including account research &amp; summaries, next-best-action recommendations, renewal propensity, pipeline risk detection, QBR/autobrief generation, and post-call summarization &amp; follow-ups.</li>\n</ul>\n<ul>\n<li>Work end-to-end: Own the full lifecycle, from problem definition and data modeling to building production-ready tools, including writing Python backends and React frontends.</li>\n</ul>\n<ul>\n<li>Prototype fast, ship to learn: Rapidly build with users, then productionize quickly to iterate and deliver impact.</li>\n</ul>\n<ul>\n<li>Instrument for adoption and outcomes: Define success through real usage and measurable business impact (e.g., improved win rate, conversion, expansion).</li>\n</ul>\n<ul>\n<li>Evangelize and enable: Document playbooks, run enablement sessions, and help leaders operationalize new tooling across teams.</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Proven track record of applied data science with measurable GTM impact - you&#39;ve shipped models or tools that moved metrics like conversion, cycle time, or retention.</li>\n</ul>\n<ul>\n<li>LLM/ML application experience - familiarity with RAG, prompt and tool design, vector search, evals and have leveraged AI for development.</li>\n</ul>\n<ul>\n<li>Excellent SQL skills and fluency in Python or R, with experience applying analytical and statistical methods to business problems.</li>\n</ul>\n<ul>\n<li>Experience with orchestration tools (e.g., DBT, Airflow) for deploying reliable data workflows.</li>\n</ul>\n<ul>\n<li>Strong communication and empathy - ability to translate complex data concepts for non-technical stakeholders.</li>\n</ul>\n<ul>\n<li>Collaborative product mindset - comfort working closely with Sales and Success teams to turn ambiguity into clear deliverables.</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up</li>\n</ul>\n<ul>\n<li>Unlimited access to Claude Code and best-in-class AI tools; experimentation &amp; building is encouraged &amp; celebrated.</li>\n</ul>\n<ul>\n<li>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen</li>\n</ul>\n<ul>\n<li>Regular compensation reviews - we reward great work</li>\n</ul>\n<ul>\n<li>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents</li>\n</ul>\n<ul>\n<li>Open vacation policy and flexible holidays so you can take time off when you need it</li>\n</ul>\n<ul>\n<li>Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones</li>\n</ul>\n<ul>\n<li>MacBooks are our standard, but we&#39;re happy to get you whatever equipment helps you get your job done</li>\n</ul>\n<p>Policies:</p>\n<ul>\n<li>Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.</li>\n</ul>\n<ul>\n<li>We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. 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Great people are effective and learn what we use quickly (or introduce us to better ways of working)</li>\n</ul>\n<ul>\n<li>You will have experience with Distributed systems</li>\n</ul>\n<ul>\n<li>2+ years of experience as the primary technical leader for a team</li>\n</ul>\n<ul>\n<li>Experience collaborating directly with technical leaders, product teams and designers, and a proven track record of delivering value to customers or users. 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We&#39;re building a world-class sales organization, and the road ahead is going to be very exciting.</p>\n<p>At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Evangelize our product by spearheading the growth and adoption of Intercom across our Mid-Market segment</li>\n</ul>\n<ul>\n<li>Manage the full sales cycle for Intercom’s Mid Market customers, from prospecting to close, through a consultative sales approach</li>\n</ul>\n<ul>\n<li>Provide timely and accurate forecasts and clear visibility on revenue performance</li>\n</ul>\n<ul>\n<li>Maintain up-to-date knowledge of our evolving products and processes</li>\n</ul>\n<ul>\n<li>Create your own demonstrations, tailored to client needs</li>\n</ul>\n<ul>\n<li>Engage in team development and mentoring</li>\n</ul>\n<ul>\n<li>Represent the voice of the customer to cross-functional partners, including Marketing and Product</li>\n</ul>\n<ul>\n<li>Contribute to the overall growth of the global Enterprise business, pioneering new best practices and driving projects to up level the team</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>4+ years experience as an Account Executive</li>\n</ul>\n<ul>\n<li>2+ years of SaaS experience selling similar products</li>\n</ul>\n<ul>\n<li>Strong sales instincts and track record hitting and exceeding quota</li>\n</ul>\n<ul>\n<li>Exceptional written and verbal communication</li>\n</ul>\n<ul>\n<li>Comfortable and energized operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes</li>\n</ul>\n<ul>\n<li>Ability to close net new business in a competitive landscape</li>\n</ul>\n<ul>\n<li>Exhibits a growth mindset, intellectual curiosity, and ambition</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive salary and meaningful equity</li>\n</ul>\n<ul>\n<li>Comprehensive medical, dental, and vision coverage</li>\n</ul>\n<ul>\n<li>Regular compensation reviews - great work is rewarded!</li>\n</ul>\n<ul>\n<li>Flexible paid time off policy</li>\n</ul>\n<ul>\n<li>Paid Parental Leave Program</li>\n</ul>\n<ul>\n<li>401k plan &amp; match</li>\n</ul>\n<ul>\n<li>In-office bicycle storage</li>\n</ul>\n<ul>\n<li>Fun events for Intercomrades, friends, and family!</li>\n</ul>\n<ul>\n<li>Unlimited access to Claude Code and best-in-class AI tools; experimentation &amp; building is encouraged &amp; celebrated</li>\n</ul>\n<p>OTE Range: $226,100 - $270,040</p>\n<p>Hybrid Working Policy: We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_b6e936c8-266","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7286050","x-work-arrangement":"hybrid","x-experience-level":"executive","x-job-type":"full-time","x-salary-range":"$226,100 - $270,040","x-skills-required":["Account Executive","SaaS experience","Strong sales instincts","Exceptional written and verbal communication","Comfortable and energized operating and problem-solving in a fast-moving organization"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:51:14.982Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco, California"}},"employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Technology","skills":"Account Executive, SaaS experience, Strong sales instincts, Exceptional written and verbal communication, Comfortable and energized operating and problem-solving in a fast-moving organization","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":226100,"maxValue":270040,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_8f5a3941-f75"},"title":"Account Executive, Emerging AI Products","description":"<p>We&#39;re looking for an Account Executive to join our Customer Agent team. As an Account Executive, you will be responsible for bringing our Sales Agent product to market, landing early customers, proving ROI, and shaping how we position, package, and price this product as we move from beta to a repeatable, scalable GTM motion.</p>\n<p>This role operates as a specialist overlay into existing Intercom customer accounts. You will work closely with Product, Marketing, and Pricing to bring real customer signals into decisions and help the company learn quickly what resonates, what converts, and what customers will pay for.</p>\n<p>Key responsibilities include:</p>\n<ul>\n<li>Owning the full sales cycle for Sales Agent, from first conversation through evaluation, executive alignment, and close</li>\n<li>Running discovery with Sales, RevOps, and Marketing leaders to understand their inbound motion, define success, and quantify impact</li>\n<li>Designing and managing structured evaluations with your Solutions Engineer partner to prove measurable outcomes and create conviction</li>\n<li>Building and refining how we sell this product, including messaging, objection handling, competitive narratives, evaluation frameworks, and ROI proof points</li>\n<li>Partnering with core Relationship Managers to identify high-fit accounts, coordinate outreach, and keep account engagement disciplined and low-friction</li>\n<li>Providing structured feedback to Product, Marketing, and Pricing based on patterns across deals, including feature gaps, objections, and willingness to pay signals</li>\n<li>Helping define and improve sales process and operating cadence as we learn, including what we measure and what constitutes a qualified opportunity</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>Proven experience running full cycle SaaS sales processes from discovery through close</li>\n<li>Demonstrated ability to sell a new or evolving product where positioning, ROI narrative, and evaluation plan are still being refined</li>\n<li>Experience selling to sales leadership, RevOps, Marketing leadership, or adjacent GTM personas</li>\n<li>Strong consultative selling and discovery skills with the ability to quantify value and align multiple stakeholders</li>\n<li>Comfort running structured evaluations and coordinating technical and commercial workstreams with Solutions Engineers and cross-functional partners</li>\n<li>Ability to synthesize customer feedback into clear product insights and messaging recommendations</li>\n<li>High ownership and adaptability in fast-moving environments</li>\n</ul>\n<p>Bonus skills and attributes:</p>\n<ul>\n<li>Experience selling within sales tech or martech ecosystems</li>\n<li>Experience in a startup, scale-up, or new product line environment where you contributed to early go-to-market learning</li>\n<li>Familiarity selling AI-enabled products or automation tools</li>\n<li>Experience operating in an overlay or specialist model alongside account owners</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive salary and equity in a fast-growing start-up</li>\n<li>We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen</li>\n<li>Regular compensation reviews - we reward great work!</li>\n<li>Pension scheme &amp; match up to 4%</li>\n<li>Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents</li>\n<li>Flexible paid time off policy</li>\n<li>Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones</li>\n<li>If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too</li>\n<li>MacBooks are our standard, but we also offer Windows for certain roles when needed</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_8f5a3941-f75","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7609852","x-work-arrangement":"hybrid","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["Proven experience running full cycle SaaS sales processes from discovery through close","Demonstrated ability to sell a new or evolving product where positioning, ROI narrative, and evaluation plan are still being refined","Experience selling to sales leadership, RevOps, Marketing leadership, or adjacent GTM personas","Strong consultative selling and discovery skills with the ability to quantify value and align multiple stakeholders","Comfort running structured evaluations and coordinating technical and commercial workstreams with Solutions Engineers and cross-functional partners"],"x-skills-preferred":["Experience selling within sales tech or martech ecosystems","Experience in a startup, scale-up, or new product line environment where you contributed to early go-to-market learning","Familiarity selling AI-enabled products or automation tools","Experience operating in an overlay or specialist model alongside account owners"],"datePosted":"2026-04-18T15:50:31.600Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"London, England"}},"employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Technology","skills":"Proven experience running full cycle SaaS sales processes from discovery through close, Demonstrated ability to sell a new or evolving product where positioning, ROI narrative, and evaluation plan are still being refined, Experience selling to sales leadership, RevOps, Marketing leadership, or adjacent GTM personas, Strong consultative selling and discovery skills with the ability to quantify value and align multiple stakeholders, Comfort running structured evaluations and coordinating technical and commercial workstreams with Solutions Engineers and cross-functional partners, Experience selling within sales tech or martech ecosystems, Experience in a startup, scale-up, or new product line environment where you contributed to early go-to-market learning, Familiarity selling AI-enabled products or automation tools, Experience operating in an overlay or specialist model alongside account owners"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_3840db1c-0de"},"title":"Account Executive, Commercial - French Speaking","description":"<p>Join our EMEA SMB Business sales team to drive new business growth with high-potential SMB customers. As an Account Executive, Commercial - French Speaking, you will own the full sales cycle, from prospecting to close, across our EMEA SMB customer base. You will generate and progress pipeline through a healthy mix of inbound qualification and targeted outbound, partnering closely with SDRs and Marketing.</p>\n<p>Key responsibilities include leading incisive discovery to uncover business problems, quantifying impact, and aligning stakeholders on an Intercom value narrative. You will deliver compelling product demos and evaluations that showcase the Intercom Suite, including our Fin AI agent, tailored to each customer&#39;s goals and constraints. You will navigate procurement, security, and legal processes with support from cross-functional partners; keep deals moving with clear next steps and timelines.</p>\n<p>To succeed in this role, you will need to forecast accurately, maintain crisp CRM hygiene, and communicate risks and upside with clarity. You will influence the product roadmap by sharing structured market feedback and customer insights. You will champion Intercom&#39;s values in every interaction with customers and teammates.</p>\n<p>Required skills include 2+ years closing new business in B2B SaaS, ideally with SMB customers and familiarity with running larger deals +100k-200k ARR. You should have a consistent track record of exceeding quota with strong opportunity management, multi-threading, ROI modelling and deal execution. Exceptional discovery, storytelling, and demo skills grounded in business value and outcomes are essential.</p>\n<p>You should be skilled at generating pipeline through outbound and partner-led motions in tandem with SDRs/Marketing. Adept at running structured evaluations and managing commercial processes (pricing, redlines, security) is also required. Proficient with modern CRM and sales productivity tools; strong written and verbal communication skills are necessary. Experience with MEDDPICC or similar sales methodologies is a plus.</p>\n<p>Nice to have: experience selling customer service, helpdesk, AI, or messaging solutions; interest in the broader support-tech ecosystem. Fluency in French is required.</p>\n<p>As an Account Executive, Commercial - French Speaking, you will be successful here by ramping quickly and building a high-quality pipeline aligned to territory priorities. You will deliver predictable, on-target performance with disciplined forecasting and stage progression. You will earn trust with prospects through thoughtful discovery, tailored evaluations, and crisp follow-through.</p>\n<p>You will be a great teammate – share learnings, collaborate generously, and raise the bar for our team and our customers. Curiosity and a passion for learning and upskilling are essential in this role, as AI has changed the sales landscape.</p>\n<p>Benefits include competitive salary and equity in a fast-growing start-up. We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen. Regular compensation reviews – we reward great work! Pension scheme &amp; match up to 4%. Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents. Flexible paid time off policy. Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones. If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too . MacBooks are our standard, but we also offer Windows for certain roles when needed.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_3840db1c-0de","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7591182","x-work-arrangement":"hybrid","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":null,"x-skills-required":["B2B SaaS","SMB customers","Deal execution","Opportunity management","Multi-threading","ROI modelling","Discovery","Storytelling","Demo skills","CRM","Sales productivity tools","Modern CRM","Verbal communication","Written communication","MEDDPICC","Sales methodologies"],"x-skills-preferred":["Customer service","Helpdesk","AI","Messaging solutions","Support-tech ecosystem"],"datePosted":"2026-04-18T15:50:08.157Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Dublin, Ireland"}},"employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Technology","skills":"B2B SaaS, SMB customers, Deal execution, Opportunity management, Multi-threading, ROI modelling, Discovery, Storytelling, Demo skills, CRM, Sales productivity tools, Modern CRM, Verbal communication, Written communication, MEDDPICC, Sales methodologies, Customer service, Helpdesk, AI, Messaging solutions, Support-tech ecosystem"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_3863dd45-af5"},"title":"Account Executive, Commercial","description":"<p>As an Account Executive, Commercial, you will be a key member of the team leading the growth of our new business. We&#39;re building a world-class sales organization, and the road ahead is going to be very exciting.</p>\n<p>At Intercom, we are striving to do sales differently. We are asking our customers to put Intercom at the core of their businesses, and we can only do this by putting them at the core of ours. We strongly believe in the overall growth and continued development of each new hire. In joining the Account Executive team at Intercom, you join a community that believes in development and promotion from within. As a rapidly expanding business, there is a high degree of opportunity for progression, creativity, and ownership.</p>\n<p>Your responsibilities will include evangelizing our product by spearheading the growth and adoption of Intercom across our Small Business segment, managing the full sales cycle for Intercom’s Small Business customers, from prospecting to close, through a consultative sales approach, providing timely and accurate forecasts and clear visibility on revenue performance, articulating Intercom’s value using the Command of the Message framework, forecasting and planning pacing throughout each month and quarter, partnering with SE’s to win flagship logos in the market, and partnering with R&amp;D and Marketing to act as the voice of your customers.</p>\n<p>We are looking for someone with 2+ years experience in closing role, 1+ years selling SaaS products, experience in outbound prospecting, strong sales instincts and track record hitting and exceeding quota, exceptional written and verbal communicator, comfort and energy operating and problem-solving in a fast-moving organization, working inbound and outbound opportunities across a range of industries and company sizes, ability to close net new business in a competitive environment, and exhibits a growth mindset, intellectual curiosity, and ambition.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_3863dd45-af5","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Intercom","sameAs":"https://www.intercom.com/","logo":"https://logos.yubhub.co/intercom.com.png"},"x-apply-url":"https://job-boards.greenhouse.io/intercom/jobs/7254820","x-work-arrangement":"hybrid","x-experience-level":"executive","x-job-type":"full-time","x-salary-range":"$147,670-$190,303","x-skills-required":["Sales","SaaS","Outbound prospecting","Strong sales instincts","Exceptional written and verbal communication","Comfort and energy operating and problem-solving in a fast-moving organization"],"x-skills-preferred":[],"datePosted":"2026-04-18T15:49:02.435Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"San Francisco, California"}},"employmentType":"FULL_TIME","occupationalCategory":"Sales","industry":"Technology","skills":"Sales, SaaS, Outbound prospecting, Strong sales instincts, Exceptional written and verbal communication, Comfort and energy operating and problem-solving in a fast-moving organization","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":147670,"maxValue":190303,"unitText":"YEAR"}}}]}