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You will also assist in implementing new procedures, systems, and process changes, and provide oversight for offshore GSC teams.</p>\n<p>Responsibilities:</p>\n<ul>\n<li>Process payments of all forms (FED, SWIFT, ISO, ACH, CHIPS) both creation and verification</li>\n<li>Maintain and monitor FX deals to ensure proper settlement</li>\n<li>Execute FX Trade with a wire</li>\n<li>Maintain a daily log of all deals, transfers, and payment orders</li>\n<li>Book and settle FX currency trades</li>\n<li>Support all currency payment teams onshore and offshore to resolve issues submitted</li>\n<li>Assist in payment investigations</li>\n<li>Implement new procedures, systems, and process changes</li>\n<li>Provide oversight for offshore GSC teams</li>\n</ul>\n<p>Requirements:</p>\n<ul>\n<li>3 years of work experience in payment operations industry</li>\n<li>Experience with payment systems such as SWIFT, ACH, FED, CHIPS, and ISO</li>\n<li>Experience with foreign exchange, both from operations and trading, and settlements</li>\n<li>Experience with processing settlements and reconciliation for trades</li>\n<li>Experience with entering and reading foreign currency payments and currency conversion trades</li>\n<li>Experience with bank operations with payments, foreign exchange, and Middle Office capacity</li>\n<li>2 years of experience in collaborating with offshore teams across multiple time zones</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Competitive salary range: $75,008.60 - $85,008.60 per year</li>\n<li>Telecommuting permitted up to 3 days per week</li>\n<li>Full-time employment, Monday – Friday, 40 hours per week</li>\n<li>Access to tailored professional development opportunities</li>\n<li>Empowered to drive HSBC’s engagement with the communities we serve</li>\n<li>Industry-leading volunteerism policy, generous matching gift program, and comprehensive program of immersive Sustainability and Climate Change Initiatives</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">XML job scraping automation by <a href=\"https://yubhub.co\">YubHub</a></p>","url":"https://yubhub.co/jobs/job_85ab2b45-f13","directApply":true,"hiringOrganization":{"@type":"Organization","name":"HSBC Technology & Services (USA) Inc.","sameAs":"https://portal.careers.hsbc.com","logo":"https://logos.yubhub.co/portal.careers.hsbc.com.png"},"x-apply-url":"https://portal.careers.hsbc.com/careers/job/563774610367198?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply","x-work-arrangement":"hybrid","x-experience-level":"mid","x-job-type":"full-time","x-salary-range":"$75,008.60 - $85,008.60 per year","x-skills-required":["SWIFT","ACH","FED","CHIPS","ISO","Foreign Exchange","Payment Operations","Bank Operations","Middle Office"],"x-skills-preferred":[],"datePosted":"2026-04-18T22:10:29.227Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Buffalo"}},"employmentType":"FULL_TIME","occupationalCategory":"Finance","industry":"Finance","skills":"SWIFT, ACH, FED, CHIPS, ISO, Foreign Exchange, Payment Operations, Bank Operations, Middle Office","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":75008.6,"maxValue":85008.6,"unitText":"YEAR"}}},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_9938f384-dc3"},"title":"Major Incident Manager","description":"<p>As a Major Incident Manager at HSBC Technology &amp; 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As a Consultant Business Systems, you will be responsible for IT Service Ownership for SWIFT Alliance Gateway USA, collaborating with key stakeholders to define the technology strategy that aligns with the business goals of the bank, and managing a small team of cross-functional engineers located across Buffalo and India.</p>\n<p>Your responsibilities will include driving down costs through automation, less TOIL and efficient use of Infrastructure, evaluating the SWIFT product and services from functional and non-functional perspective, and delivering change program as per the annual Book of Work. You will also be responsible for collecting resource and cost estimates, establishing baseline budgets, and securing approvals from the Program Steering Committee, tracking expenses against approved budgets and providing monthly progress reports to stakeholders, conducting revenue projections to support business cases, identifying cost savings, and optimizing resource allocation.</p>\n<p>Additionally, you will be responsible for the budget management and reporting for SWIFT Alliance Gateway USA, identifying and managing risks, dependencies, and compliance requirements throughout the service lifecycle, ensuring all functional and regulatory standards are met. 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