Key responsibilities include owning and managing the HR Process Improvement Intake process, translating business needs into clear requirements for HRIS, Operations, and SMEs, tracking KPIs such as SLA performance, reduction in rework, cycle-time improvement, case deflection, and process adherence, conducting in-depth reviews of HR processes, leading multi-workstream projects, partnering with HR Strategy to develop change plans, and maintaining relationships across all HR functions and regions.

To be successful in this role, you will need expertise in HR lifecycle processes and Workday/HRSN case workflows, a history of influencing, prioritising, and delivering in a fast-paced and evolving environment and industry, proven ability to interpret and analyse data, audit outputs, and identify trends across HR metrics, experience managing multiple initiatives across various functions with varying timelines, priority levels and requirements, a flexible and calm approach to influencing across senior stakeholders, knowledge of operating controls, data governance and project management disciplines including process mapping and documentation excellence, and previously facilitated workshops and cross-functional discussions with clarity, structure and in a simple, actionable manner.

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This role partners with stakeholders to translate business needs into scalable Workday solutions and drive continuous process improvement.

Responsibilities

• Configure and maintain Workday Recruiting (Job Application Framework, Recruiting Business Processes, Offer Letters, Recruiting Reports, Requisition Management, and Assessment setup) to ensure efficient candidate management.
• Manage the configuration of Eightfold, our candidate and recruiter-facing AI recruiting solution that integrates directly with Workday.
• Configure and support Workday Advanced Reporting, Learning, and Talent, including calculated fields, complex reports, business processes, condition rules, notifications, and security roles.
• Own end-to-end recruiting-related workflows in Workday and Eightfold, partnering with Talent Acquisition Operations and Recruiters to reconcile results, troubleshoot issues, and ensure compliance with applicable regulations.
• Support and coordinate Workday and Eightfold releases and new feature enablements: review release notes, assess impact, configure updates, and manage testing and sign-off.
• Serve as a Workday subject matter expert and escalation point for stakeholders; provide guidance on best practices and recommend process and configuration improvements.

Qualifications

• 5+ years of hands-on Workday experience, with significant configuration and support experience in Workday Recruiting.
• Experience supporting Eightfold or another CRM that integrates with Workday highly preferred.
• Experience in the financial services industry is a strong plus.

Technical Skills

• Strong Workday Recruiting configuration skills (Job Application Framework, Recruiting Business Processes, Offer Letters, Recruiting Reports, Requisition Management, and Assessment setup).
• Experience configuring and supporting Workday Recruiting and at least two of: Recruiting, Learning and Talent.
• Proven experience with business processes, security groups, calculated fields, and advanced/custom reports.
• Experience with EIBs and vendor integrations (especially payroll and benefits related) strongly preferred.

Soft Skills

• Strong analytical and problem-solving skills; high attention to detail and data quality.
• Excellent communication skills, with the ability to explain complex Workday configuration and recruiting processes to non-technical stakeholders.
• Ability to manage multiple priorities, meet deadlines, and work collaboratively in a fast-paced environment.

Preferred Qualifications

• Workday Pro certification or relevant Workday Recruiting training.
• Prior experience in a financial services organisation using Workday.
• Participation in at least one Workday implementation or major enhancement project involving Recruiting.

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The Senior Payroll Manager will act as the internal payroll tax subject matter expert, partnering closely with HR (Benefits, Compensation, Global Mobility), as well as Finance and Legal.

Responsibilities

Payroll Production & Leadership

• Manage and support the end-to-end delivery of bi-monthly US, Puerto Rico and expatriate payroll in Workday, ensuring accuracy, timeliness, and strong controls
• Provide leadership, coaching, and development for the payroll team
• Partner with Finance and internal stakeholders to collect, validate, and process payroll inputs each pay period (e.g., deferred compensation, referral bonuses, taxable benefits, 401(k))

Payroll Tax, Compliance & Mobility (SME)

• Serve as the internal payroll tax and compliance SME, including deep knowledge of:
• multi-state and multi-jurisdictional taxation (US domestic and international cross-border)
• wage reporting, taxable income treatment, and employment tax rules
• employee mobility (remote work, multi-state workers, business travelers, domestic/international assignments)
• US Citizens worldwide wage and tax requirements
• Evaluate the payroll and tax impact of employee mobility and ensure appropriate reporting/withholding treatment
• Monitor changing federal/state/local regulations; assess business impact and lead implementation of policy, process, and system updates

Controls, Reconciliations, Year-End & Audits

• Manage quarterly and annual processes including tax filings, reconciliations, and W-2 production
• Lead the W-2 process with the vendor, including review of additional earnings and validation of accuracy/timeliness
• Oversee internal and external audits and compliance reporting (including 401(k) and Workers’ Compensation)
• Design, enhance, and monitor payroll controls, reconciliations, and review processes; ensure audit-ready documentation

Vendor, Systems & Projects

• Manage third-party payroll/tax vendors (registrations, tax notices, quarterly/annual reconciliations, filings, and payments)
• Partner with HRIS/HR Systems teams on Workday Payroll updates, releases, testing plans, and post-release validations
• Drive operational efficiency via process improvement, automation, and KPI development
• Respond to employee inquiries and develop employee communications as needed
• Produce routine and ad hoc reporting and support special projects as required

Qualifications

• Bachelor’s degree required (Accounting/Finance or another business-related field preferred)
• 10+ years of multi-state payroll management experience in a complex business environment
• Deep expertise in employment taxes, wage reporting, and multi-jurisdictional taxation (including mobility/expatriate considerations)
• Thorough understanding of full-cycle payroll and the ability to explain payroll impacts to the general ledger/accounting
• Proven ability to research, interpret, and implement regulatory changes
• Workday Payroll experience required (experience with other large-scale payroll platforms a plus)
• Advanced proficiency in Microsoft Excel
• Strong communication skills (verbal and written); comfortable presenting to and partnering with senior stakeholders
• Proven experience with vendor management, project management, and driving process improvements
• Highly detail-oriented, strong ownership mindset, and able to operate effectively under tight deadlines while maintaining confidentiality

Benefits

Millennium is a total compensation organisation where you will be eligible for a base salary, discretionary performance bonus, and a comprehensive benefits package. The estimated base salary range for this position is $160,000 to $250,000, which is specific to New York and may change in the future. When finalising an offer, we take into consideration an individual’s experience level and the qualifications they bring to the role to formulate a competitive total compensation package

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This role partners with stakeholders to translate business needs into scalable Workday solutions and drive continuous process improvement.

Responsibilities

• Configure and maintain Workday Payroll (earnings, deductions, tax elections, pay groups, payroll inputs, and validations) to ensure efficient payroll processing.
• Configure and support Workday HCM, Benefits, Time Tracking, and Absence, including business processes, condition rules, eligibility rules, notifications, and security roles.
• Own end-to-end payroll-related workflows in Workday, partnering with Payroll to reconcile results, troubleshoot issues, and ensure compliance with applicable regulations.
• Support and coordinate Workday releases and new feature enablements: review release notes, assess impact, configure updates, and manage testing and sign-off.
• Build and maintain Workday reports and calculated fields across supported modules
• Serve as a Workday subject matter expert and escalation point for stakeholders; provide guidance on best practices and recommend process and configuration improvements.
• Develop and maintain documentation (process flows, SOPs, job aids) and deliver training to end users to enhance adoption and effective use of Workday.

Qualifications

• 5+ years of hands-on Workday experience, with significant configuration and support experience in Workday Payroll.
• Experience supporting multi-state or multi-jurisdiction payroll environments preferred.
• Experience in the financial services industry is a strong plus.

Technical Skills

• Strong Workday Payroll configuration skills (earnings/deductions, taxes, pay groups, payroll processing and auditing).
• Experience configuring and supporting Workday HCM and at least two of: Payroll, Benefits, Learning, Talent, Time Tracking & Absence.
• Proven experience with business processes, security groups, calculated fields, and advanced reporting
• Experience with EIBs and vendor integrations (especially payroll and benefits related) strongly preferred.

Soft Skills

• Strong analytical and problem-solving skills; high attention to detail and data quality.
• Excellent communication skills, with the ability to explain complex payroll and system concepts to non-technical stakeholders.
• Ability to manage multiple priorities, meet deadlines, and work collaboratively in a fast-paced environment.

Preferred Qualifications

• Workday Pro certification or relevant Workday Payroll training.
• Prior experience in a financial services organisation using Workday.
• Participation in at least one Workday implementation or major enhancement project involving Payroll.

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