{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/at/guy-smith-home-services/"},"x-facet":{"type":"company","slug":"guy-smith-home-services","display":"Guy Smith Home Services","count":7},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_419a776f-80e"},"title":"Customer Service Representative - Call Center","description":"<p>At Guy Smith Home Services, great customer service starts before a technician ever arrives at the home. For nearly 60 years, homeowners throughout Hampton Roads have trusted Guy Smith for their home service needs. We&#39;re looking for a Customer Service Representative who can provide the friendly, responsive service our customers expect while helping keep our field teams busy and our schedules full.</p>\n<p>This is a fast-paced role for someone who enjoys talking with people, solving problems, and staying busy. You&#39;ll handle incoming customer calls, book service appointments, make outbound calls, and work closely with dispatch and operations to make sure customers receive the help they need.</p>\n<p><strong>Schedule Options</strong></p>\n<p>All new team members will complete their initial training and probationary period on a Monday–Friday, 8:00 AM–5:00 PM schedule.</p>\n<p>Following successful completion of training, schedule options include:</p>\n<ul>\n<li>Monday–Friday | 8:00 AM–5:00 PM</li>\n<li>Wednesday–Saturday | 7:00 AM–6:00 PM, with shift differential pay</li>\n</ul>\n<p>The Wednesday–Saturday schedule is a great option for someone who prefers a four-day workweek while earning additional compensation for helping support our customers and field teams on Saturdays.</p>\n<p><strong>Why Join Guy Smith?</strong></p>\n<p>We don&#39;t just offer jobs,we build careers. Here&#39;s why you&#39;ll love being part of our team:</p>\n<ul>\n<li>Competitive Compensation: $18 - 20/hour with weekly pay!</li>\n<li>Shift Differential Pay for the Wednesday–Saturday schedule after training</li>\n<li>Four-Day Workweek Option</li>\n<li>Medical, Dental &amp; Vision Insurance</li>\n<li>Paid Time Off</li>\n<li>401(k) with Company Match</li>\n<li>Parental Leave</li>\n<li>Ongoing Training &amp; Development</li>\n<li>Annual Performance Reviews</li>\n<li>Career Advancement Opportunities: Build experience that can lead to opportunities in customer service, dispatch, operations, and leadership.</li>\n</ul>\n<p><strong>What You&#39;ll Do</strong></p>\n<ul>\n<li>Answer inbound calls and provide professional, friendly customer service.</li>\n<li>Convert incoming customer requests into booked service appointments.</li>\n<li>Make outbound calls to schedule appointments and reconnect with existing customers.</li>\n<li>Ask the right questions to understand customer needs and accurately schedule the appropriate service.</li>\n<li>Help customers understand available services and membership options.</li>\n<li>Resolve customer questions and concerns whenever possible.</li>\n<li>Maintain accurate and complete customer information in company systems.</li>\n<li>Confirm appointments and assist with schedule changes.</li>\n<li>Communicate closely with dispatch, field teams, and leadership throughout the day.</li>\n<li>Participate in training and coaching to continuously improve call quality, booking performance, and customer service.</li>\n<li>Help keep technician schedules full by identifying and working available customer opportunities.</li>\n</ul>\n<p><strong>What We&#39;re Looking For</strong></p>\n<ul>\n<li>Previous customer service, call center, scheduling, hospitality, retail, or other customer-facing experience.</li>\n<li>Strong verbal communication skills with the ability to confidently guide customer conversations.</li>\n<li>Reliable attendance and punctuality , consistent coverage is critical to our operation.</li>\n<li>Ability to multitask across multiple systems while maintaining accuracy.</li>\n<li>Strong problem-solving skills and the ability to handle objections or difficult conversations professionally.</li>\n<li>Comfortable making both inbound and outbound customer calls.</li>\n<li>Organized, dependable, and able to work effectively in a fast-paced environment.</li>\n<li>Positive, team-oriented attitude and willingness to help where needed.</li>\n<li>Comfortable using computers, CRM systems, scheduling software, and other business applications.</li>\n<li>Home services or ServiceTitan experience is a plus, but not required.</li>\n</ul>\n<p><strong>What Success Looks Like</strong></p>\n<p>Success means customers feel taken care of, calls turn into appointments, schedules stay productive, and important details don&#39;t get missed.</p>\n<p>You&#39;ll be expected to communicate professionally, take ownership of customer needs, maintain accurate information, and work closely with the rest of the team to provide a smooth experience from the first phone call through the technician&#39;s visit.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.lever.co/sila/8eece352-d258-4247-9b84-9f5514a45361","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Guy Smith Home Services","sameAs":"https://sila.com","logo":"https://logos.yubhub.co/sila.com.png"},"x-apply-url":"https://jobs.lever.co/sila/8eece352-d258-4247-9b84-9f5514a45361","x-work-arrangement":"onsite","x-experience-level":null,"x-job-type":"full-time","x-salary-range":"USD 18-20 per-hour-wage","x-skills-required":["customer service","call center","scheduling","communication","problem-solving","multitasking","accuracy","reliability","punctuality"],"x-skills-preferred":["home 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Technician who knows how to troubleshoot a system, take care of the customer, and provide the right solution.</p>\n<p><strong>Job Duties</strong></p>\n<ul>\n<li>Diagnose, service, repair, and maintain residential HVAC systems</li>\n<li>Perform preventative maintenance and system tune-ups</li>\n<li>Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues</li>\n<li>Service furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers</li>\n<li>Explain findings and present repair or replacement options to homeowners</li>\n<li>Identify opportunities for system upgrades and maintenance agreements</li>\n<li>Complete estimates, invoices, and service documentation accurately</li>\n<li>Maintain company vehicle, tools, parts, and equipment</li>\n<li>Follow EPA, OSHA, and company safety standards</li>\n<li>Provide a professional customer experience from start to finish</li>\n</ul>\n<p><strong>Skills &amp; Experience</strong></p>\n<ul>\n<li>1+ years of HVAC Maintenance experience</li>\n<li>Strong diagnostic and troubleshooting ability</li>\n<li>EPA 608 certification required</li>\n<li>Experience with furnaces, boilers, heat pumps, mini splits, and AC systems</li>\n<li>Knowledge of electrical and low-voltage troubleshooting</li>\n<li>Ability to explain technical issues in a way customers understand</li>\n<li>Comfortable presenting repair and replacement options</li>\n<li>Valid driver&#39;s license with an acceptable driving record</li>\n<li>Service Titan or similar field service software experience is a plus</li>\n</ul>\n<p><strong>What Success Looks Like</strong></p>\n<ul>\n<li>Shows up ready to work and follows through on commitments</li>\n<li>Takes pride in quality work and attention to detail</li>\n<li>Communicates clearly with customers and teammates</li>\n<li>Works safely and follows established processes</li>\n<li>Takes ownership, solves problems, and is willing to keep learning</li>\n</ul>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Company-provided phone/tablet</li>\n<li>Tool and safety equipment support</li>\n<li>Medical, dental, and vision insurance</li>\n<li>401(k) with company match</li>\n<li>Paid time off and paid holidays</li>\n<li>Company-paid life and disability insurance</li>\n<li>Paid training and professional development</li>\n<li>Opportunities for career growth and advancement</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.lever.co/sila/b34c2c02-3050-40bf-a069-f22ca50fa866","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Guy Smith Home Services","sameAs":"https://sila.com","logo":"https://logos.yubhub.co/sila.com.png"},"x-apply-url":"https://jobs.lever.co/sila/b34c2c02-3050-40bf-a069-f22ca50fa866","x-work-arrangement":"onsite","x-experience-level":null,"x-job-type":"full-time","x-salary-range":"USD 18-20 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software"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_fcb8e9f3-d49"},"title":"Residential Service Electrician","description":"<p>Experienced electricians have options. The right opportunity should offer more than a full schedule,it should provide steady customer demand, strong support, quality tools, and a company that respects the expertise you bring into every home.</p>\n<p>At Guy Smith Home Services, we&#39;re looking for an experienced Residential Service Electrician who takes pride in accurate diagnostics, safe workmanship, and creating a professional customer experience. You&#39;ll have the support of a knowledgeable office and operations team, the resources needed to work efficiently, and the opportunity to continue growing your skills and earning potential.</p>\n<p>As a Residential Service Electrician, you&#39;ll diagnose, repair, and improve residential electrical systems while helping homeowners understand their options and make informed decisions about the safety and reliability of their homes.</p>\n<p><strong>What You&#39;ll Do</strong></p>\n<ul>\n<li>Diagnose, troubleshoot, repair, and maintain residential electrical systems.</li>\n<li>Install and replace panels, breakers, circuits, outlets, switches, lighting, ceiling fans, and other electrical components.</li>\n<li>Complete service upgrades, wiring repairs, dedicated circuits, and electrical system improvements.</li>\n<li>Install EV chargers, generators, surge protection, smoke detectors, and other residential electrical equipment.</li>\n<li>Perform electrical safety inspections and identify code, safety, or performance concerns.</li>\n<li>Explain findings and recommend appropriate repair or replacement options.</li>\n<li>Obtain customer approval before completing work and collect payment when appropriate.</li>\n<li>Complete accurate estimates, service notes, photos, and follow-up documentation.</li>\n<li>Protect customers&#39; homes and maintain a clean, professional work area.</li>\n<li>Maintain assigned vehicles, tools, materials, and truck inventory.</li>\n<li>Coordinate with dispatch, customer service, and other field teams.</li>\n<li>Participate in required meetings, technical training, and professional development.</li>\n</ul>\n<p><strong>What We&#39;re Looking For</strong></p>\n<ul>\n<li>Previous residential electrical service and repair experience.</li>\n<li>Strong diagnostic and troubleshooting abilities.</li>\n<li>Knowledge of residential wiring methods, electrical systems, and the National Electrical Code.</li>\n<li>Ability to independently manage service calls from diagnosis through completion.</li>\n<li>Strong communication and customer service skills.</li>\n<li>Ability to explain technical findings and available options clearly to homeowners.</li>\n<li>Commitment to safe, code-compliant, and high-quality work.</li>\n<li>Virginia Journeyman or Master Electrician license preferred.</li>\n<li>Comfortable using tablets, mobile applications, and field service software.</li>\n<li>Valid driver&#39;s license with an acceptable driving record.</li>\n<li>Ability to perform physical work in attics, basements, crawl spaces, and outdoor conditions.</li>\n</ul>\n<p><strong>Why Work at Guy Smith Home Services?</strong></p>\n<ul>\n<li>Competitive compensation with performance-based earning opportunities</li>\n<li>Steady, year-round customer demand</li>\n<li>Strong dispatch, customer service, and operational support</li>\n<li>Medical, Dental, and Vision Insurance</li>\n<li>401(k) with Company Match</li>\n<li>Paid Time Off and Paid Holidays</li>\n<li>Company-Provided Vehicle</li>\n<li>Company Phone or Tablet</li>\n<li>Uniforms and Professional Tools</li>\n<li>Ongoing Paid Technical and Customer Service Training</li>\n<li>Career Advancement Opportunities</li>\n<li>Support from an experienced home services team</li>\n<li>A professional environment that values quality, accountability, and teamwork</li>\n</ul>\n<p><strong>What Success Looks Like</strong></p>\n<p>Success in this role means diagnosing electrical problems accurately, completing safe and dependable work, and helping homeowners feel confident in the recommendations you provide. You&#39;ll communicate professionally, document your work thoroughly, and help Guy Smith Home Services continue earning customer trust through quality service and consistent follow-through.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.lever.co/sila/9f7bfadf-a932-433c-a58e-0fb897b99f7d","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Guy Smith Home Services","sameAs":"https://sila.com","logo":"https://logos.yubhub.co/sila.com.png"},"x-apply-url":"https://jobs.lever.co/sila/9f7bfadf-a932-433c-a58e-0fb897b99f7d","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"USD 25-40 per-hour-wage","x-skills-required":["residential electrical service","repair experience","diagnostic and troubleshooting abilities","National Electrical Code","communication and customer service skills"],"x-skills-preferred":["Virginia Journeyman or Master Electrician license","tablets, mobile applications, and field service software"],"x-benefits":["pension","health_insurance","dental","paid_leave"],"x-licences":["Driving licence"],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-01-12T23:33:17.646Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Norfolk, VA"}},"employmentType":"FULL_TIME","occupationalCategory":"Skilled Trades","industry":"Facilities Management","skills":"residential electrical service, repair experience, diagnostic and troubleshooting abilities, National Electrical Code, communication and customer service skills, Virginia Journeyman or Master Electrician license, tablets, mobile applications, and field service software"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_9435db42-fce"},"title":"Residential Journeyman Service Plumber","description":"<p>Experienced plumbers have options. The right opportunity should offer more than a full schedule,it should provide steady customer demand, strong office support, quality tools, continued training, and a company that respects the expertise you bring into every home.</p>\n<p>At Guy Smith Home Services, we’re looking for an experienced Residential Service Plumber who takes pride in accurate diagnostics, dependable workmanship, and creating a professional customer experience. You’ll have the support of a knowledgeable dispatch and operations team, the resources needed to work efficiently, and opportunities to continue growing your skills and earning potential.</p>\n<p>As a Residential Service Plumber, you’ll diagnose, repair, and improve residential plumbing systems while helping homeowners understand their options and make informed decisions. You’ll take ownership of your service calls and have a full home services team behind you to help deliver an exceptional customer experience.</p>\n<p><strong>What You’ll Do</strong></p>\n<ul>\n<li>Diagnose, repair, and maintain residential plumbing systems.</li>\n<li>Service and install water heaters, faucets, toilets, fixtures, disposals, sump pumps, ejector pumps, and related equipment.</li>\n<li>Repair water lines, drain lines, leaks, valves, piping, and other plumbing components.</li>\n<li>Perform plumbing inspections and identify code, safety, or performance concerns.</li>\n<li>Clearly explain findings and recommend appropriate repair or replacement options.</li>\n<li>Obtain customer approval before completing work and collect payment when appropriate.</li>\n<li>Complete accurate estimates, service notes, photos, and follow-up documentation.</li>\n<li>Communicate parts, scheduling, and return-trip needs promptly to the office.</li>\n<li>Protect customers’ homes and maintain a clean, professional work area.</li>\n<li>Maintain assigned vehicles, tools, materials, and truck inventory.</li>\n<li>Coordinate with dispatch, customer service, and other field teams.</li>\n<li>Participate in required meetings, technical training, and professional development.</li>\n</ul>\n<p><strong>What We’re Looking For</strong></p>\n<ul>\n<li>Previous residential plumbing service and repair experience.</li>\n<li>Strong diagnostic and troubleshooting abilities.</li>\n<li>Knowledge of residential plumbing systems, fixtures, materials, and applicable codes.</li>\n<li>Ability to independently manage service calls from diagnosis through completion.</li>\n<li>Strong communication and customer service skills.</li>\n<li>Ability to explain technical findings and available options clearly to homeowners.</li>\n<li>Comfortable presenting service options and making appropriate recommendations.</li>\n<li>Commitment to safe, code-compliant, and high-quality work.</li>\n<li>Virginia Journeyman or Master Plumber license preferred.</li>\n<li>Comfortable using tablets, mobile applications, and field service software.</li>\n<li>Valid driver’s license with an acceptable driving record.</li>\n<li>Ability to perform physical work in basements, crawl spaces, bathrooms, and outdoor conditions.</li>\n</ul>\n<p><strong>Why Work at Guy Smith Home Services?</strong></p>\n<ul>\n<li>Competitive compensation with performance-based earning opportunities</li>\n<li>Steady, year-round customer demand</li>\n<li>Strong dispatch, customer service, and operational support</li>\n<li>Medical, Dental, and Vision Insurance</li>\n<li>401(k) with Company Match</li>\n<li>Paid Time Off and Paid Holidays</li>\n<li>Company-Provided Vehicle</li>\n<li>Company Phone or Tablet</li>\n<li>Uniforms and Professional Tools</li>\n<li>Ongoing Paid Technical and Customer Service Training</li>\n<li>Career Advancement Opportunities</li>\n<li>Support from an experienced plumbing, HVAC, and electrical team</li>\n<li>A professional environment that values quality, accountability, and teamwork</li>\n</ul>\n<p><strong>What Success Looks Like</strong></p>\n<p>Success in this role means diagnosing plumbing problems accurately, completing dependable repairs and installations, and helping homeowners feel confident in the recommendations you provide. You’ll communicate professionally, document your work thoroughly, and help Guy Smith Home Services continue earning customer trust through quality service and consistent follow-through.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.lever.co/sila/405b7565-a1b9-4c71-b204-aa7907604736","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Guy Smith Home Services","sameAs":"https://sila.com","logo":"https://logos.yubhub.co/sila.com.png"},"x-apply-url":"https://jobs.lever.co/sila/405b7565-a1b9-4c71-b204-aa7907604736","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"USD 25-40 per-hour-wage","x-skills-required":["residential plumbing service and repair","diagnostic and troubleshooting","communication and customer service","Virginia Journeyman or Master Plumber license","tablets, mobile applications, and field service software"],"x-skills-preferred":[],"x-benefits":["pension","health_insurance","dental","paid_leave"],"x-licences":["Driving licence"],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-05-14T17:26:17.144Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Norfolk, VA"}},"employmentType":"FULL_TIME","occupationalCategory":"Skilled Trades","skills":"residential plumbing service and repair, diagnostic and troubleshooting, communication and customer service, Virginia Journeyman or Master Plumber license, tablets, mobile applications, and field service software"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_f478cb0c-5d0"},"title":"Lead HVAC Installer","description":"<p>We are seeking an experienced Lead HVAC Installer to join our team at Guy Smith Home Services in Norfolk, VA. As a Lead HVAC Installer, you will lead residential installation projects from start to finish, guide apprentices and helpers, and work with our sales, warehouse, service, and operations teams to keep jobs moving smoothly.</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Lead residential HVAC replacement and installation projects from start to finish.</li>\n<li>Install furnaces, air conditioners, heat pumps, air handlers, mini-splits, thermostats, and indoor air quality equipment.</li>\n<li>Complete ductwork modifications, refrigerant piping, condensate drainage, venting, gas piping, wiring, and system connections.</li>\n<li>Direct, train, and support apprentices and installation helpers.</li>\n<li>Review job details and identify equipment, material, or scope concerns before and during installation.</li>\n<li>Perform equipment startups, charging, airflow verification, system testing, and commissioning.</li>\n<li>Troubleshoot installation issues and ensure work meets 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abilities.</li>\n<li>Ability to train and direct apprentices or installation helpers.</li>\n<li>Commitment to quality workmanship, safety, and code compliance.</li>\n<li>Strong communication and customer service skills.</li>\n<li>EPA Universal Certification required.</li>\n<li>Applicable Virginia trade licenses or certifications preferred.</li>\n<li>Comfortable using tablets, mobile applications, and field service software.</li>\n<li>Valid driver&#39;s license with an acceptable driving record.</li>\n<li>Ability to perform physical work in attics, basements, crawl spaces, mechanical rooms, and outdoor conditions.</li>\n</ul>\n<p><strong>Benefits:</strong></p>\n<ul>\n<li>Hourly and piece-rate compensation,you receive whichever calculated amount is higher</li>\n<li>Performance-based earning opportunities</li>\n<li>Steady, year-round installation demand</li>\n<li>Strong office, warehouse, and operational support</li>\n<li>Medical, Dental, and Vision Insurance</li>\n<li>401(k) with Company 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per-hour-wage","x-skills-required":["HVAC installation","leadership","troubleshooting","communication","customer service","EPA Universal Certification"],"x-skills-preferred":["Virginia trade licenses or certifications"],"x-benefits":["pension","health_insurance","dental","paid_leave"],"x-licences":["Driving licence"],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2025-04-01T21:44:17.364Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Norfolk, VA"}},"employmentType":"FULL_TIME","occupationalCategory":"Skilled Trades","skills":"HVAC installation, leadership, troubleshooting, communication, customer service, EPA Universal Certification, Virginia trade licenses or certifications"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_54971e5b-a28"},"title":"Install Warranty Tech","description":"<p>At Guy Smith Home Services, we&#39;re looking for an HVAC Install Warranty Technician who takes pride in quality workmanship, accurate troubleshooting, and delivering an excellent customer experience.</p>\n<p>In this role, you&#39;ll help ensure residential HVAC systems are operating properly after installation by diagnosing issues, resolving warranty-related concerns, and making necessary repairs.</p>\n<p>You&#39;ll have the support of a knowledgeable office and operations team, the tools needed to work efficiently, and the opportunity to continue developing your technical skills.</p>\n<p><strong>Benefits</strong></p>\n<ul>\n<li>Competitive Compensation: $20–$25/hour with weekly pay!</li>\n<li>Medical, dental, and vision insurance</li>\n<li>401(k) with company match</li>\n<li>Paid time off and paid holidays</li>\n<li>Company-paid life and disability insurance</li>\n<li>Paid training and professional development</li>\n<li>Opportunities for career growth and advancement</li>\n</ul>\n<p><strong>What You&#39;ll Do</strong></p>\n<ul>\n<li>Respond to residential HVAC installation warranty calls and investigate customer concerns.</li>\n<li>Troubleshoot heating and cooling systems to identify installation-related issues and determine the appropriate repairs.</li>\n<li>Inspect HVAC equipment, components, and installation work to identify deficiencies and ensure proper operation.</li>\n<li>Complete warranty repairs and adjustments in accordance with manufacturer specifications and company standards.</li>\n<li>Test system performance after completing repairs to verify proper operation and performance.</li>\n<li>Use diagnostic tools and technology to evaluate system operation and identify potential issues.</li>\n<li>Clearly document findings, repairs, and recommendations in the company&#39;s service system.</li>\n<li>Communicate professionally with homeowners, explaining identified issues and completed repairs.</li>\n<li>Coordinate with installation teams, service technicians, and the office team to resolve recurring concerns and improve customer satisfaction.</li>\n<li>Maintain a clean, organized, and safe work environment while following company procedures and safety standards.</li>\n<li>Operate a company vehicle responsibly and maintain a professional appearance when representing Guy Smith Home Services.</li>\n</ul>\n<p><strong>What We&#39;re Looking For</strong></p>\n<ul>\n<li>At least 1 year of HVAC installation experience.</li>\n<li>Ability to pass a background check.</li>\n<li>Ability to safely operate a company vehicle and maintain a valid driver&#39;s license.</li>\n<li>Strong troubleshooting, problem-solving, and attention-to-detail skills.</li>\n<li>A commitment to quality workmanship, safety, and customer satisfaction.</li>\n<li>Professional communication skills and the ability to work independently while collaborating with a team.</li>\n<li>Strong organizational skills and the ability to accurately document work performed.</li>\n</ul>\n<p><strong>Preferred Qualifications</strong></p>\n<ul>\n<li>HVAC Journeyman license or equivalent advanced HVAC credentials.</li>\n<li>Three or more years of HVAC troubleshooting experience.</li>\n<li>Experience using MeasureQuick, Bluon, or similar HVAC diagnostic tools and resources.</li>\n<li>Residential HVAC service or warranty repair experience.</li>\n<li>Familiarity with HVAC manufacturer specifications, system commissioning, and installation quality standards.</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.lever.co/sila/ae8f5da3-b83c-41f1-bcf4-691f5080d67c","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Guy Smith Home Services","sameAs":"https://sila.com","logo":"https://logos.yubhub.co/sila.com.png"},"x-apply-url":"https://jobs.lever.co/sila/ae8f5da3-b83c-41f1-bcf4-691f5080d67c","x-work-arrangement":"onsite","x-experience-level":null,"x-job-type":"full-time","x-salary-range":"$20–$25/hour","x-skills-required":["HVAC installation","troubleshooting","problem-solving","communication","organisational skills"],"x-skills-preferred":["HVAC Journeyman license","MeasureQuick","Bluon","HVAC diagnostic tools","residential HVAC service","warranty repair experience"],"x-benefits":["pension","health_insurance","dental","paid_leave"],"x-licences":["Driving licence","Journeyman licence"],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-20T21:18:48.545Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Virginia Beach, VA"}},"employmentType":"FULL_TIME","occupationalCategory":"Skilled Trades","skills":"HVAC installation, troubleshooting, problem-solving, communication, organisational skills, HVAC Journeyman license, MeasureQuick, Bluon, HVAC diagnostic tools, residential HVAC service, warranty repair experience"},{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_15cded69-034"},"title":"HVAC Service Technician","description":"<p>Experienced HVAC technicians have options. The right opportunity should offer more than a full schedule,it should provide steady customer demand, strong office support, quality tools, continued training, and a company that respects the expertise you bring to every service call.</p>\n<p>At Guy Smith Home Services, we’re looking for an experienced HVAC Service Technician who takes pride in accurate diagnostics, dependable repairs, and creating a professional customer experience. You’ll have the support of a knowledgeable dispatch and operations team, the resources needed to work efficiently, and opportunities to continue growing your technical skills and earning potential.</p>\n<p>As an HVAC Service Technician, you’ll diagnose, repair, and maintain residential heating and cooling systems while helping homeowners understand their options and make informed decisions about their comfort.</p>\n<p><strong>What You’ll Do</strong></p>\n<ul>\n<li>Diagnose, service, repair, and maintain residential heating and cooling systems.</li>\n<li>Work on furnaces, air conditioners, heat pumps, mini-splits, air handlers, thermostats, and indoor air quality equipment.</li>\n<li>Troubleshoot electrical, refrigeration, airflow, mechanical, and combustion-related issues.</li>\n<li>Perform preventive maintenance, system testing, equipment startups, and safety inspections.</li>\n<li>Explain diagnosed problems and recommend appropriate repair, maintenance, or replacement options.</li>\n<li>Obtain customer approval before completing work and collect payment when appropriate.</li>\n<li>Complete accurate service notes, equipment records, photos, and follow-up documentation.</li>\n<li>Communicate parts, scheduling, and return-trip needs promptly to the office.</li>\n<li>Protect customers’ homes and maintain a clean, professional work area.</li>\n<li>Maintain assigned vehicles, tools, diagnostic equipment, and truck inventory.</li>\n<li>Coordinate with dispatch, customer service, installation, and management teams.</li>\n<li>Participate in required meetings, technical training, and professional development.</li>\n</ul>\n<p><strong>What We’re Looking For</strong></p>\n<ul>\n<li>Previous residential HVAC service, repair, and maintenance experience.</li>\n<li>Strong diagnostic and troubleshooting abilities.</li>\n<li>Experience servicing furnaces, air conditioners, heat pumps, mini-splits, and related systems.</li>\n<li>Knowledge of refrigeration, electrical, airflow, mechanical, and combustion systems.</li>\n<li>Ability to independently manage service calls from diagnosis through completion.</li>\n<li>Strong communication and customer service skills.</li>\n<li>Ability to explain technical findings and available options clearly to homeowners.</li>\n<li>Commitment to safe, dependable, and high-quality work.</li>\n<li>EPA Universal Certification required.</li>\n<li>NATE certification or applicable trade credentials preferred.</li>\n<li>Comfortable using tablets, mobile applications, and field service software.</li>\n<li>Valid driver’s license with an acceptable driving record.</li>\n<li>Ability to perform physical work in attics, basements, crawl spaces, mechanical rooms, and outdoor conditions.</li>\n</ul>\n<p><strong>Why Work at Guy Smith Home Services?</strong></p>\n<ul>\n<li>Competitive compensation with performance-based earning opportunities</li>\n<li>Steady, year-round customer demand</li>\n<li>Strong dispatch, customer service, and operational support</li>\n<li>Medical, Dental, and Vision Insurance</li>\n<li>401(k) with Company Match</li>\n<li>Paid Time Off and Paid Holidays</li>\n<li>Company-Provided Vehicle</li>\n<li>Company Phone or Tablet</li>\n<li>Uniforms and Professional Diagnostic Equipment</li>\n<li>Ongoing Paid Technical and Customer Service Training</li>\n<li>Career Advancement Opportunities</li>\n<li>Support from an experienced home services team</li>\n<li>A professional environment that values quality, accountability, and teamwork</li>\n</ul>\n<p><strong>What Success Looks Like</strong></p>\n<p>Success in this role means diagnosing HVAC problems accurately, completing dependable repairs, and helping homeowners feel confident in the recommendations you provide. You’ll communicate professionally, document your work thoroughly, and help Guy Smith Home Services continue earning customer trust through quality service and consistent follow-through.</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://jobs.lever.co/sila/d0ead4ae-5d71-4db1-a499-be29889edb4d","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Guy Smith Home Services","sameAs":"https://sila.com","logo":"https://logos.yubhub.co/sila.com.png"},"x-apply-url":"https://jobs.lever.co/sila/d0ead4ae-5d71-4db1-a499-be29889edb4d","x-work-arrangement":"onsite","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"USD 20-40 per-hour-wage","x-skills-required":["HVAC","diagnostics","troubleshooting","electrical","refrigeration","airflow","mechanical","combustion","EPA Universal Certification"],"x-skills-preferred":["NATE certification"],"x-benefits":["pension","health_insurance","dental","paid_leave"],"x-licences":["Driving licence"],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2025-03-11T17:06:07.647Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Norfolk, VA"}},"employmentType":"FULL_TIME","occupationalCategory":"Skilled Trades","skills":"HVAC, diagnostics, troubleshooting, electrical, refrigeration, airflow, mechanical, combustion, EPA Universal Certification, NATE certification"}]}