At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

GovTech's Culture, Community and Youth Cluster (CCYC) partners with the Ministry of Culture, Community and Youth (MCCY) and its statutory boards, including the National Arts Council (NAC), People's Association, Sport Singapore, and MUIS, to deliver digital products that strengthen community life across Singapore. Our products serve millions of Singaporeans across community engagement, cultural participation, youth development, and sports and active lifestyle.

This role sits within CCYC and will be working on NAC products, specifically AHEAD (Arts & Heritage Evaluation, Analytics and Data Portal).

NAC (National Arts Council) is Singapore's lead government agency for the arts, championing the development of a vibrant arts and cultural ecosystem. AHEAD is NAC's centralised data platform, used by NAC and partner agencies, that aggregates fragmented arts datasets to enable holistic sector insights, evidence-based funding decisions, and data-driven planning for Singapore's arts and cultural sector.

We are seeking an experienced Lead Product Manager to own the end-to-end reimagination of AHEAD, across its web portal and the full suite of data pipelines and analytics capabilities that serve NAC and its partner agencies.

As the Lead PM on the ground at NAC, you will own the product line and roadmap, set direction across a complex cross-agency stakeholder environment, and be the go-to person for critical product decisions. You will also help establish product management practice within NAC's IT Division and lead and grow the PM function as the portfolio expands, mentoring product managers and setting the bar for how the team works.

Product Strategy

• Own AHEAD's product vision, strategy and roadmap, and align it to divisional and cluster objectives
• Build strong relationships with agency partners to define business objectives and shape the product's value proposition
• Lead stakeholder engagement across NAC and partner agencies to secure buy-in for product initiatives, and resolve competing priorities to reach alignment

Product Discovery

• Lead market research, competitive analysis and user research to surface the actual need behind stated requests
• Act as the expert on AHEAD's data, combining quantitative analysis of product usage with sector and policy context to inform decisions
• Translate insights into a clear, prioritised product direction, using data to validate or discontinue ideas before development

Product Development

• Own the product backlog and prioritise features based on user needs, business impact and risk
• Write clear product requirements and user stories, and work closely with designers and engineers through the development lifecycle
• Own product performance, tracking engagement and outcomes through product analytics and making data-driven decisions
• Foster a culture of speed, simplicity and agility, while managing the tradeoff between delivery pace and long-term technical debt
• Oversee updates, patches and bug fixes to maintain product stability

Team Leadership

• Lead, coach and mentor product managers, raising the capability of the team and developing talent toward the next level
• Set product practice, standards and ways of working within NAC ITD as the function grows
• Conduct regular check-ins with direct or indirect reports to align on priorities, coach performance and remove blockers
• Contribute to hiring standards and take part in recruitment as the team scales

What we are looking for

Experience & Qualifications

• Minimum 7 years of relevant experience in product management
• Demonstrated people leadership experience, including managing, coaching or mentoring product managers or a product team
• Proven track record of shipping successful products, including at least one data, analytics or reporting product
• Experience owning a product line or roadmap across a complex, multi-stakeholder environment

Technical Skills

• Product and project management
• Strong analytical and problem-solving capabilities, comfortable reading and questioning data to inform decisions
• User experience (UX) understanding

Professional Attributes

• Strategic thinking and sound decision-making
• Excellence in stakeholder management and communication across agencies and non-product audiences
• Data-driven approach to problem-solving

Personal Qualities

• Action-oriented mindset
• Innovation-focused approach
• Growth mindset and continuous learning attitude
• Strong sense of ownership and accountability
• Passion for the arts, culture and building for public good

What's in it for you

• Opportunity to shape how Singapore's arts and cultural sector understands itself, from funding flows to audience participation and sector growth
• Complex, meaningful problems to solve
• Collaborative, innovation-focused environment
• Professional development opportunities
• Chance to make a lasting impact on Singapore's social fabric

Job Data by YubHub.

At GovTech, we offer a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

What you will be working on

We are seeking a Lead Product Manager to lead upstream discovery for high-impact healthcare financing initiatives, translating policy intent into effective, sustainable product solutions. You will define the "What" and "Why" behind future healthcare financing systems,spanning areas such as subsidies, claims, means tests, and financial governance. This is a strategic "0-to-1" role focused on ensuring we solve the right problems before implementation begins.

Key Responsibilities

• Strategy & Vision: Own and communicate a clear product vision and multi-year roadmap for data-centric healthcare financing products. Establish and track product OKRs to drive adoption and measurable impact.
• Stakeholder Leadership: Act as the single accountable owner for product outcomes across multiple agencies and senior stakeholders, balancing policy intent, fiscal constraints, and operational realities.
• Product Discovery: Lead multidisciplinary teams through problem discovery to de-risk investments and frame problem statements before solutioning.
• Team Mentorship: Lead and coach a team of Product Managers and analysts, setting standards for discovery, product requirements, and experimentation.
• Governance & Risk: Ensure products meet stringent requirements for data governance, security, and operational sustainability.

What we are looking for

• 5+ years of product management experience.
• Experience leading cross-functional squads and mentoring product managers.
• Proven track record of delivering complex digital products, ideally in government or large enterprise environments.
• Strong clarity of thought with the ability to influence stakeholders using data and user research.
• Passion for public good, with a strong interest in the healthcare sector.

What we offer you

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Job Data by YubHub.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

About Singpass

Singpass is Singapore's national digital identity platform, enabling citizens and businesses to securely access digital services across government and the private sector. As a critical part of Singapore's digital infrastructure, Singpass must remain trusted and resilient while continuously improving the experience of millions of users and thousands of partners.

Data and AI help us detect fraud, understand product performance, make better decisions, automate operations and develop new capabilities.

This is not traditional analytics or reporting role.

You will lead Singpass' Data Science and AI function across:

• Trust and Safety
• Data Platform
• Product analytics
• Applied AI and automation

Your mission is to make Singpass:

• Safer, through better fraud detection and real-time intervention
• More data-informed, through meaningful metrics and actionable insights
• More effective, through responsible use of AI and automation
• Better equipped to innovate, through reusable data and machine-learning capabilities

You will set the direction for how data science and AI are applied across Singpass, while ensuring the function remains grounded in real product and operational problems.

What you will be working on

Data Science & AI Strategy

• Define and lead Singpass' Data Science and AI strategy.
• Identify and prioritise the areas where data science, machine learning and AI can create the greatest impact.
• Build a coherent portfolio across fraud detection, product analytics, automation and emerging AI use cases.
• Measure initiatives by their outcomes, not their technical novelty.

Trust & Safety

• Advance Singpass' fraud detection capabilities using machine learning, graph methods and other emerging techniques.
• Improve detection accuracy while reducing false positives and unnecessary user friction.
• Develop capabilities for real-time risk assessment and intervention.
• Strengthen collaboration between data scientists, engineers and fraud operations to improve detection and response.

Data Platform & Product Analytics

• Establish trusted product and mission metrics, supported by strong instrumentation, experimentation and backtesting.
• Build reusable data capabilities, such as data products, feature stores and querying services, that enable better product and operational decisions.

Applied AI

• Identify and deliver practical AI use cases with clear measures for the value delivered by AI, such as time saved, quality improved or cases automated.
• Turn successful prototypes into reliable, maintainable production capabilities built on reusable infrastructure and patterns.

Capability & Responsible AI Leadership

• Lead, hire and develop Singpass' data scientists and AI practitioners.
• Build a flexible function where data scientists remain close to product teams while contributing to Singpass' highest-priority problems.
• Ensure Singpass' use of data and AI remains secure and responsible.
• Establish standards for model development, evaluation, deployment and monitoring, in partnership with Security, and Governance & Risk teams.

Who We're Looking For

We are looking for a leader who combines strong technical depth with product judgement and organisational leadership.

You should have:

• At least 8 years of experience leading data science, machine learning or applied AI teams, with at least 3 years in a supervisory capacity including hiring and developing technical talent.
• Strong technical foundations in statistical modelling, machine learning, experimentation and modern data platforms.
• Strong product judgement, and ability to prioritise based on user and operational outcomes.
• Experience taking data science and AI capabilities from exploration into reliable use.
• Strong communication and stakeholder-management skills, with sound judgement in balancing innovation, delivery, security, privacy and responsible use.
• Experience in trust and safety, fraud detection, digital identity or public-sector technology will be an advantage.

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Job Data by YubHub.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Learn more about GovTech at tech.gov.sg.

About the division:

At Singpass, we aim to provide reliable digital identity for Singapore that streamlines transactions, enables businesses, and protects against fraud. This involves improving the online transaction experience with Singpass and Corppass while keeping it secure. It includes everything from building better frontend applications for residents and keeping an eye on fraudulent transactions to improving internal operations and working with our partners.

What you will be working on:

As an Lead Cybersecurity Engineer, your job will be to:

• Determine what assurance gaps exist across our product portfolio and decide what assessment approaches best surface real risk and drive meaningful remediation
• Shape the strategic direction of our cybersecurity assurance programme and prioritise activities based on the threat landscape, product criticality, and organisational risk appetite
• Work with people from engineering, product, policy, and operations to ensure security assurance is embedded as a rigorous and trusted function across our digital services
• Measure and track the effectiveness of our assurance activities, from assessment coverage and finding severity trends to remediation rates and compliance posture
• Wear multiple hats to keep our systems honest. You may be leading a penetration test, conducting a secure architecture review, facilitating a threat modelling exercise, or advising on a governance/risk/compliance matter
• Build a culture of accountability and continuous improvement with the people you work with

What we are looking for

We are looking for someone who can independently lead a credible and effective assurance function that gives the organisation confidence in the security of its products and practices, and who can operate effectively across a complex, multi-product environment. In this role, you will:

• Own and drive assurance impact across the digital identity space

Take end-to-end ownership of the cybersecurity assurance function across our product portfolio, shaping direction in alignment with Singpass' broader security strategy. Translate risk priorities, regulatory requirements, and product roadmaps into a coherent assurance programme that delivers clear, actionable findings and measurable improvements in security posture.

• Lead rigorous security testing across a complex, multi-product environment

Own the end-to-end approach to various security testing engagements across the division. Bring deep hands-on expertise to bear in planning, scoping, executing, and reviewing engagements , ensuring findings are technically sound, well-evidenced, and tied to real-world risk.

• Drive secure architecture reviews and threat modelling

Lead structured reviews of system and application architectures to identify security weaknesses before they are built in. Facilitate threat modelling exercises with engineering and product teams, ensuring that security risks are surfaced early and addressed systematically across the product lifecycle.

• Make high-quality, risk-informed decisions

Define assurance metrics, evaluate trade-offs, and prioritise activities effectively using vulnerability data, architecture assessments, and strategic context. Focus efforts on the assessments and findings that drive the most meaningful risk reduction across a broad and evolving attack surface.

• Bring structure and credibility to cyber GRC

Apply working knowledge of cybersecurity governance, risk, and compliance to ensure our assurance activities align with relevant frameworks, regulations, and internal policies. Help the organisation maintain a well-documented, defensible security posture and support audit and compliance processes with rigour and clarity.

• Partner deeply with engineering and product teams

Work closely with software engineers and product managers with sufficient technical depth to communicate findings clearly, influence remediation priorities, and ensure that assurance outcomes translate into tangible security improvements rather than reports that sit on a shelf.

• Demonstrate strong ownership and bias for action

Operate with a high degree of autonomy. Identify gaps in assurance coverage, drive improvements proactively, and take initiative on work that goes beyond defined scope.

• Influence and align stakeholders effectively

Communicate assurance findings and programme strategy clearly to align cross-functional teams and influence stakeholders, including senior leadership. Translate technical vulnerabilities and risk assessments into business impact and actionable decisions.

Requirements:

• 10+ years of experience in cybersecurity, with a strong background in VAPT, secure architecture reviews, and threat modelling across software products
• Demonstrated experience leading cybersecurity assurance functions or teams and driving assurance programmes end-to-end
• Proven hands-on expertise in conducting and overseeing penetration testing and vulnerability assessments across complex, multi-product or multi-service environments
• Experience leading secure architecture reviews and threat modelling exercises, with a track record of surfacing meaningful risk early in the product lifecycle
• Possess the OSCP certification, or other equivalent or advanced certifications
• Working knowledge of cybersecurity GRC, including familiarity with relevant frameworks such as IM8, NIST CSF, or equivalent
• Experience working closely with software engineering and product teams to translate assurance findings into remediation outcomes
• Strong ability to influence stakeholders and collaborate across engineering, product, and policy teams, including at the senior leadership level
• Track record of operating with high autonomy in fast-moving environments, including work that goes beyond defined scope

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Learn more about life inside GovTech at go.gov.sg/GovTechCareers. Stay connected with us on social media at go.gov.sg/ConnectWithGovTech

Job Data by YubHub.

GovTech is looking for a Lead/Senior Product Manager to drive key strategic initiatives of AI Programme. Our mission is to transform the public sector from 'digitally enabled' to 'AI-augmented,' building a suite of high-impact AI products and shared capabilities that empower government agencies to innovate at scale.

As a Lead/Senior PM, you will oversee a broad portfolio that bridges the gap between foundational AI capabilities and frontline user applications. You are responsible for ensuring that AI interventions are safe, performant, and seamlessly integrated into the daily workflows of public officers. You will lead the 'AI Uplift,' setting the standards for how the government builds, deploys, and trusts artificial intelligence.

Key Responsibilities:

• Strategic Leadership & AI Vision
• Develop and communicate a multi-year product strategy for a suite of products within AI Programme that aligns with national digital ambitions and agency-specific needs.
• Ensure that modular AI capabilities (e.g. generative AI, agentic workflows) integrate into a cohesive ecosystem rather than fragmented tools.

• Product Execution & Governance
• Drive the end-to-end product lifecycle for the most complex initiatives within the programme, from initial discovery and 'messy' problem-solving to large-scale deployment.
• Balance the 'Trust Deficit' in AI by making critical calls on model accuracy, hallucination management, and operational readiness for critical government tasks.
• Prioritize high-value use cases that offer the greatest 'uplift' in productivity or service delivery across the whole of government.

• Agency Engagement & Discovery
• Lead deep-dive discovery sessions with agency heads to identify 'operational fragmentation' and visualize how AI can streamline disjointed systems.
• Translate broad operational challenges into concrete technical requirements for engineering teams, ensuring solutions are operationally compliant and 'effortless to use.'

• Mentorship & Product Excellence
• Mentor Product Managers, fostering a culture of rapid experimentation, data-driven iteration, and user-centric design.
• Establish 'Best-in-Class' AI Product Management frameworks for GovTech, including success metrics focused on time-saved, friction reduction, and accuracy.

What we are looking for:

• Strategic Depth: 10+ years of experience in Product Management, with a proven track record of leading large-scale technology platforms or AI-driven digital transformations.
• Technical Fluency: A strong conceptual understanding of AI/ML (LLMs, Agentic workflows, RAG, and Computer Vision) and the ability to navigate architectural discussions with Lead Engineers.
• Systems Thinking: The ability to see the 'big picture',understanding how a single AI capability can be leveraged across multiple government domains to create a multiplier effect.
• Stakeholder Influence: Exceptional ability to align senior leadership, developers, and non-technical stakeholders around a shared product roadmap.

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Job Data by YubHub.

As a Lead Product Manager, you will lead high-impact product initiatives that span strategy, discovery, and delivery within government agencies. Working across public sector environments, you'll guide agencies from problem definition to solution implementation, embedding with teams and delivering value at scale. You'll apply strong product thinking, systems-level insight, and government context expertise to shape solutions that are not just feasible, but truly impactful for Singapore.

Responsibilities:

• Lead end-to-end product initiatives, from discovery and framing through to product vision, roadmap, and implementation planning
• Drive innovation by aligning product solutions with agency objectives
• Serve as an embedded partner to agencies, helping them navigate complex product and technology challenges whilst building internal capabilities
• Establish and mentor permanent product teams within agencies, transferring product management expertise and best practices
• Influence the adoption of product and engineering methodologies that support scalability, sustainability, and measurable impact across government
• Represent the organisation in cross-agency forums, communities of practice, and thought leadership events

Requirements:

• 10+ years of experience in product management, consulting, or related roles, with a track record of leading complex initiatives across industries or public sector settings
• Proven ability to deliver impact in both greenfield and brownfield environments
• Strong systems thinking and the ability to connect strategic objectives to product execution
• Deep understanding of agile methodologies, product discovery, user research, and iterative delivery
• Excellent facilitation and communication skills, able to engage confidently with senior government stakeholders and frontline teams alike
• Strong influence and collaboration skills, with experience working across organisational boundaries
• Entrepreneurial mindset with a drive to create impact for public good

Benefits:

• GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives
• Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks
• Flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you

Job Data by YubHub.

You will own a dual-track roadmap:

• For Developers: Building the "Safety Stack",a suite of automated Evals, Guardrails, and Red-teaming tools that allow teams to deploy LLMs with speed and confidence.
• For Governance and Observability: Architecting the "Governance Layer", observability tools and risk-posture dashboards that provide a unified view of AI compliance across the whole-of-government (WOG) ecosystem.

Key Responsibilities:

• Defining the Sovereign Safety Standard
• Define the long-term strategy for AI Safety-as-a-Service, transitioning governance from a manual checklist to an automated platform feature.
• Synthesize emerging global frameworks and local AI governance policies into platform features that make compliance "invisible" for developers.
• Establish the government’s standard for AI risk levels, determining the safety benchmarks required for different use cases (e.g., citizen-facing vs. internal productivity).

• Building the Guardrails & Audit Trails
• Lead the development of automated evaluation engines that stress-test products and models for prompt injection, PII leakage, toxicity, and hallucination before and after deployment.
• Partner with Engineering to integrate safety checks directly into CI/CD pipelines, ensuring that "Safety-by-Design" accelerates rather than hinders deployment.
• Build real-time monitoring tools to detect "jailbreak" attempts and model drift, ensuring rapid mitigation of live AI risks.

• Bridging Policy & Code
• Act as the primary liaison between Policy/Legal teams and Engineering teams to ensure technical tools meet policy and legal intent.
• Cultivate a culture of safety across GovTech by publishing playbooks, standardizing red-teaming exercises, and educating teams on the evolving LLM vulnerability landscape.

• Trust-Centric Metrics & Accountability
• Define and track KPIs such as Mean Time to Detect (MTTD) vulnerabilities, Policy Coverage %, and Guardrail Efficacy Rates.

Requirements:

• Senior Product Leadership: Proven experience managing complex technical products, specifically those focused on Security, Governance, or AI/ML infrastructure.
• AI Safety Domain Expertise: Deep understanding of Generative AI risks (e.g., prompt injection, training data poisoning, algorithmic bias) and the current state of AI safety research.
• The "Translator" Skillset: Exceptional ability to distil abstract ethical principles into concrete technical requirements and APIs.
• Analytical Rigor: A background in using data-driven evaluation frameworks (e.g., RAG evaluation, perplexity scoring, or model benchmarking) to measure performance and risk.
• Developer Empathy: A deep understanding of developer workflows and a commitment to making safety tools an "accelerant" rather than a "roadblock."

Benefits:

GovTech offers a total rewards approach, providing leave benefits, employee wellness programs, and flexible work arrangements.

Job Data by YubHub.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Shape MSF's AI transformation around business outcomes

• Work with senior leaders and business teams to identify priority policy, service delivery and operational challenges where AI could deliver meaningful impact.
• Lead problem discovery before solutioning, understanding user needs, workflows, pain points, underlying data and desired outcomes.
• Challenge requests framed simply as "we need an AI solution" and help teams define the problem to be solved, outcome to be achieved and how success will be measured.
• Identify opportunities to redesign workflows and operating models with AI, rather than simply automating existing processes.
• Develop and maintain a portfolio view of AI opportunities across MSF, connecting related needs and identifying opportunities for reuse and scale.
• Work with enterprise Product Managers to identify where AI capabilities should form part of their respective product strategies and roadmaps.

Assess AI opportunities within MSF product portfolio

• Establish a structured product discovery and prioritisation approach for AI opportunities arising across MSF.
• Assess opportunities based on business and citizen impact, user need, feasibility, data readiness, risk, scalability and effort.
• Define clear problem statements, hypotheses, success metrics and target outcomes before significant technology investment is made.
• Use experimentation, prototypes and proofs-of-value where appropriate to test assumptions and de-risk investments.
• Determine whether an opportunity requires a new AI capability, can leverage an existing capability, or should be addressed through the evolution of an existing enterprise product.
• Recommend which opportunities should be stopped, iterated, scaled or productised.

Drive high-impact AI use cases with the AI Programme Office and enterprise product teams

• Act as the business-facing Product Manager for selected strategic AI initiatives, owning the problem definition, product vision, user outcomes and prioritisation.
• Work jointly with the AI Programme Office, Product Managers, AI engineers, data teams and business owners from discovery through experimentation, delivery and scale.
• Ensure AI capabilities are embedded within the relevant enterprise products and solutions wherever appropriate, with clear ownership, roadmap alignment and ongoing lifecycle management.
• Translate complex business workflows and domain requirements into clear product requirements that technical teams can solve against.
• Maintain strong business ownership throughout delivery rather than "handing over" the problem once technology development begins.
• Define and track product metrics to determine whether deployed AI capabilities are achieving their intended business and user outcomes.
• Identify reusable AI capabilities that can serve multiple products and domains rather than creating duplicated point solutions.
• Work with the respective enterprise Product Managers to ensure successful AI capabilities transition into business-as-usual product ownership, operations and continuous improvement.

Enable responsible AI governance and adoption

• Support the development and implementation of MSF's AI governance, evaluation and adoption frameworks.
• Embed responsible AI considerations into product discovery and delivery, including appropriate evaluation, assurance and risk management.
• Help business teams understand what responsible AI adoption means in practice and make informed trade-offs between value, risk and operational readiness.
• Ensure AI capabilities are governed across MSF, rather than governance ending at initial deployment.
• Surface common organisational, data, technology and capability barriers encountered during delivery and translate these into improvements to MSF's AI strategy and enablers.
• Support leaders and teams in moving from experimentation towards sustained adoption in everyday work.

Build product thinking for AI across MSF

• Coach business owners and teams in product discovery, experimentation, prioritisation and outcome-based delivery for AI initiatives.
• Build a culture where AI initiatives begin with user and business problems rather than technology solutions.
• Help business teams understand how AI may change the end-to-end workflow, rather than treating AI as an additional tool layered onto existing processes.
• Strengthen collaboration between business owners, the AI Programme Office and business stakeholders so that AI-enabled transformation has enduring ownership.
• Strengthen the connection between AI transformation and MSF's broader move towards durable, empowered and multi-disciplinary product teams.

What we are looking for

• Strategic Depth: 10+ years of experience in Product Management, with a proven track record of leading large-scale technology platforms or AI-driven digital transformations.
• Technical Fluency: A strong conceptual understanding of AI/ML (LLMs, Agentic workflows, RAG, and Computer Vision) and the ability to navigate architectural discussions with Lead Engineers.
• Systems Thinking: The ability to see the "big picture",understanding how a single AI capability can be leveraged across multiple government domains to create a multiplier effect.
• Stakeholder Influence: Exceptional ability to align senior leadership, developers, and non-technical stakeholders around a shared product roadmap.

Job Data by YubHub.

You will work across product, design, engineering, policy, and business teams to shape future-state HR journeys, validate ideas through rapid prototyping and POCs, and guide strategic decisions on modern HCM platforms and architecture.

Responsibilities

• Lead discovery and transformation efforts across the employee lifecycle, from recruitment to exit.
• Drive cross-functional teams to uncover user, operational, policy, and technology pain points.
• Shape future-state HR experiences, workflows, and modernisation strategies.
• Prioritise opportunities and guide hypotheses testing through prototypes and experimentation.
• Facilitate alignment across senior stakeholders, HR teams, engineers, designers, and policy partners.
• Translate discovery findings into actionable roadmaps, recommendations, and POC plans.
• Balance user experience, operational resilience, AI opportunities, and long-term sustainability in product decisions.

Requirements

• 10+ years of experience in Product Management, Digital Transformation, Enterprise Platforms, or related roles.
• Experience leading complex discovery or modernisation initiatives involving enterprise or operational systems.
• Strong systems thinking and ability to navigate ambiguity and organisational complexity.
• Experience working with multidisciplinary teams across product, UX, engineering, and business domains.
• Familiarity with Human Capital Management technologies, workflow systems, or enterprise platforms.
• Strong stakeholder management, facilitation, and strategic communication skills.
• Experience in public sector, workforce transformation, or regulated environments is advantageous.

Benefits

• Shape the future of workforce transformation and employee experience at scale.
• Work on meaningful problems involving AI, modernisation, service design, and organisational change.
• Operate in a highly collaborative environment with designers, engineers, architects, and senior leaders.
• Drive discovery-led innovation where experimentation, systems thinking, and strategy matter.

GovTech offers a total rewards approach, including leave benefits, employee wellness programs, and flexible work arrangements.

Job Data by YubHub.

Product Strategy & Vision

• Collaborate with stakeholders and team to define the product vision, speed-to-market strategy, roadmap, and clear objectives that align with the overall business strategy.
• Develop a deep understanding of user needs to deliver impactful solutions.
• Define success metrics and constantly measure the impact of the product(s).

Stakeholder Management

• Collaborate with stakeholders across multiple agencies and users to gather requirements and feedback.
• Communicate product updates, strategy, and performance metrics to stakeholders clearly and effectively.
• Elicit business/user requirements and translate them into user stories.
• Continuously find means and ways to improve and streamline work processes.

Product & Team Leadership

• Lead and build high-performing cross-functional teams that include UX designers, software engineers, business analysts, and product managers to deliver digital products that achieve business outcomes.
• Work closely with UX designers to plan research objectives, organise activities such as product conceptualisation workshops, business process re-engineering, and usability tests.
• Analyse requirements to drive the design or review of test cases/business models/processes.
• Work with Quality Engineers and business users to plan user performance testing and UAT.

Data-Driven Decision Making

• Utilise data and analytics to inform product decisions, measure performance, and identify opportunities for improvement.
• Monitor key metrics and user feedback to iterate and enhance product offerings.
• Work effectively with cross-functional development teams and business stakeholders to deliver end-to-end fully functional products that achieve business outcomes.

Innovation & Best Practices

• Identify and implement industry best practices and emerging technologies to improve product effectiveness and efficiency.
• Foster a culture of innovation within the team and encourage creative problem-solving approaches.

Requirements

• More than 6 years of relevant experience as a Senior Product Manager or Senior Programme Manager.
• Excellent business acumen and strategic thinking for product implementation and growth.
• Experience with web-based and business process software systems implementation.
• Good written and verbal communication.
• Ability to work effectively as an individual or with a team to understand and interpret requirements leading to technical implementation.
• Able to engage stakeholders and manage their expectations.
• Ability to work effectively and independently under pressure, meet deadlines, multi-task, and prioritise tasks effectively.
• Demonstrate motivation to learn new skills and technologies.

What we offer

• Competitive employee benefits, including leave benefits and employee wellness programs.
• Flexible work arrangements (subject to job role).
• Opportunities for professional growth and development.

Job Data by YubHub.

As a Lead Product Manager, you will shape the strategy and roadmap of the Future Courts Management System (fCMS). This role is not about managing a fixed set of requirements. It is about helping the Judiciary modernise critical systems in a way that delivers value incrementally, reduces delivery risk and creates long-term adaptability.

Shape the future of justice in Singapore

Justice is one of Singapore's most important public services. Every year, almost 200,000 cases pass through our courts, involving individuals, families, businesses, lawyers and public agencies. Behind every case is someone seeking a fair, timely and accessible resolution.

The Judiciary's transformation into One Judiciary brought together the Supreme Court, State Courts and Family Justice Courts under a shared vision of delivering justice that is trusted, accessible and ready for the future.

Realising this vision requires more than organisational change. It requires rethinking the digital systems, processes and services that underpin how justice is delivered.

The Future Courts Management System (fCMS) is the Judiciary's flagship digital transformation programme, developed in close partnership with GovTech. You will join GovTech's product management community while working deeply with the Judiciary to shape products that support the administration of justice across Singapore's Courts.

In this role, you will:

• Shape product strategy for fCMS domains, translating Judiciary priorities, user needs, operational complexity and legislative changes into clear roadmaps and measurable outcomes.
• Work in a product trio with Engineering and Design leads to discover, prioritise and deliver solutions that are valuable, usable, feasible, secure and scalable.
• Understand users and court operations by working with judges, judicial officers, lawyers, court administrators, partner agencies and members of the public to identify where digital products can make the greatest difference.
• Deliver value incrementally using modern product and engineering practices that reduce delivery risk, support learning from real usage and avoid big-bang replacement.
• Shape a secure and adaptable platform that can support evolving court processes, new government policies, integrations, data needs and long-term operational resilience.
• Build alignment and product capability by communicating product direction clearly, influencing through evidence, and coaching or guiding Product Managers where appropriate.

You'll Thrive in This Role If...

• You bring clarity to ambiguity , framing complex user, operational, legal and policy problems into clear product opportunities.
• You think strategically and systemically , understanding how court processes, technology, legislation, data and organisational change connect across One Judiciary.
• You make thoughtful product trade-offs , balancing user value, operational needs, technical sustainability, security, compliance and delivery risk.
• You lead through influence , building alignment across senior stakeholders, court operations, legal, policy, design, engineering and technology partners.
• You are comfortable with modern digital delivery , working with multidisciplinary teams, Agile delivery, cloud platforms, APIs, integrations, enterprise systems, product analytics and secure-by-design practices.
• You raise the bar for product practice , coaching Product Managers where appropriate, contributing to GovTech's product community and strengthening a culture of discovery, evidence and continuous improvement.

What Success Looks Like

In this role, you will help the Judiciary:

• Improve access to justice by shaping digital services that are easier to use, more inclusive and better aligned to the needs of court users.
• Modernise critical court operations by streamlining workflows across courts, case types and user groups.
• Respond faster to change by enabling new legislation, policies and judicial processes to be implemented more quickly and consistently.
• Build a resilient, adaptable platform that is secure, scalable and able to evolve with the Judiciary's long-term needs.
• Strengthen product maturity across fCMS by helping teams make better decisions through discovery, data, outcome measurement and continuous improvement.

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Job Data by YubHub.

At GovTech, we offer a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Digital Access is a core IMDA initiative that supports digital inclusion by providing low-income households and seniors with affordable connectivity and digital devices.

We are looking for a Lead Product Manager to take ownership of a complex product area within Digital Access and to build the product function around it. This includes setting the operating model, the ceremonies, and the bar for product craft, and bringing the methodology and rigour of a modern product company to an IMDA core platform. You would also need to coordinate with multiple WOG product teams to bring a best of class delivery to IMDA.

This is a forward-deployed role: you will be a GovTech product leader embedded within Infocomm Media Development Authority (IMDA), working day-to-day alongside agency stakeholders, policy owners, and design and engineering teams. The role blends deep, hands-on product ownership with leadership of a small and growing team of product managers. You will operate with a high degree of autonomy, shape the direction of your area, and invest meaningfully in the people around you.

What you will be working on

Building the product function You will establish how product is done on Digital Access , the operating model, the ceremonies, the discovery and delivery rhythm, and the standards for prioritisation and product craft. You will lead and grow a small team of product managers, set the bar for product thinking and execution, and create genuine opportunities for them to stretch. Just as importantly, you will partner with the existing business analysts and engineers as the team builds its product practice together , identifying those with product-management potential and coaching them toward it. You will contribute to raising hiring and assessment standards as the team scales.

Product strategy & execution You will own the strategy and roadmap for your product area , translating complex business, regulatory, and technical inputs into a sequenced, measurable plan. You will set OKRs and success metrics, drive discovery, and make clear, well-documented prioritisation trade-offs. Drawing on user research, industry feedback, and platform data, you will validate or rule out ideas before development begins, and lead end-to-end execution to a high standard of quality, security, accessibility, and compliance. You will champion speed and simplicity within a large problem space while remaining clear-eyed about technical debt.

Agency partnership Embedded within IMDA, you will help strengthen the product partnership between GovTech and IMDA. This means partnering with business and policy stakeholders to translate needs into well-framed product outcomes, and helping shape a sustainable operating model for how the two organisations collaborate on Digital Access. You will role-model the standards , prioritisation rigour, evidence-based decisions , that raise the bar for how the work is done.

Stakeholder management & organisational influence Digital Access spans several government agencies, industry players, and vendor partners. You will build alignment through evidence, trust, and well-earned relationships , resolving complex dependencies, navigating competing requirements, and securing senior-management support for product strategy and investment. When stakeholder conflicts arise, you will be expected to facilitate solutioning toward strategic outcomes.

What we are looking for

• 8+ years of product management experience, with a track record of shipping outcomes on enterprise, platform, or grants products
• Experience establishing product practice , operating models, ceremonies, ways of working , in a team building or scaling its product capability
• Experience leading PMs and cross-functional teams in complex, multi-stakeholder environments
• Strong product craft: discovery, prioritisation, metrics, writing, and stakeholder influence
• Comfort operating in ambiguity and leading without formal authority, holding yourself accountable to outcomes over outputs
• Technical literacy to work effectively with engineers on platform, data, and integration trade-offs

Good to have:

• Domain knowledge in the ICT and grant-based systems
• Government or public-sector digital transformation experience
• Experience modernising or re-platforming complex legacy or grant systems
• Experience building or scaling a product team

What we offer you: GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Job Data by YubHub.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

About the Role

We are seeking a Lead Product Manager to develop and maintain a comprehensive product strategy that aligns with the agency's regulatory mission and digital transformation goals. This involves creating multi-year roadmaps that anticipate regulatory changes, industry needs, and technological advancements whilst ensuring the eService remains at the forefront of digital health regulation. The Product Manager will collaborate with cross-functional teams to drive product innovation, ensure market fit, and deliver exceptional value to our customers.

Responsibilities

• Develop and articulate a compelling product vision and strategy aligned with the agency's overall goals. Lead the product team to achieve this vision.
• Lead the product managers in the agency.
• Oversee the entire product lifecycle from ideation to launch and post-launch optimization. Ensure timely delivery of high-quality products.
• Conduct thorough market analysis and customer research to identify needs, trends, and opportunities. Utilize insights to inform product development and positioning.
• Create and maintain a comprehensive product roadmap that prioritizes features and enhancements based on business impact, customer feedback, and market demand.
• Work closely with engineering, design, marketing, sales, and customer support teams to ensure alignment and effective communication throughout the product development process.
• Define and track key performance indicators (KPIs) or OKRs to measure product success and inform decision-making. Use data-driven insights to make informed adjustments to the product strategy.
• Act as the voice of the customer within the organization. Ensure that customer needs and feedback are integrated into product planning and development.
• Foster a culture of continuous improvement and innovation. Stay abreast of industry trends and emerging technologies to drive product evolution.

Requirements

• Bachelor's degree in Business, Engineering, or a related field. MBA or advanced degree preferred.
• 8+ years of experience in product management, with a proven track record of managing successful products.
• Strong leadership and team management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Excellent communication and interpersonal skills.
• Experience with agile methodologies and product management tools.
• Ability to work effectively in a fast-paced, dynamic environment.

Benefits

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Job Data by YubHub.

At GovTech, we offer a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

We are looking for a Lead Product Manager/Senior Product Manager to be embedded in the new statutory board, Skills and Workforce Development Agency (SWDA), which will enable Singaporeans to take purposeful actions to stay adaptable and resilient in a fast-changing and uncertain economy. This role will lead discovery, strategy and experimentation efforts for a suite of products to rethink how individuals could strengthen their career health, and make better training and career decisions that support their career goals.

Responsibilities:

• Develop the product vision, strategy for SWDA's suite of products for individuals, with buy-in from senior stakeholders.
• Galvanise actions from internal stakeholders (policy, operations, technology) and individuals (actual users of products) to execute the product strategy.
• Lead a team of product managers, designers and software engineers to rapidly discover problems (e.g. user research, user testing), efficiently mitigate risks (e.g. prototypes, experiments, POC, POV) and reliably deliver solutions (e.g. frequent uncoupled releases).
• Drive user advocacy by designing a great user experience and executing a robust go-to-market strategy.
• Define and track appropriate metrics to measure success and support product decisions.
• Balance between development of new capabilities, migration of re-usable components, and maintenance of existing tools, while ensuring stakeholder alignment and operational continuity.
• Actively uncover opportunities to leverage AI to enhance the team's and organisation's capabilities and users' experience in navigating the fast changing job market.

Requirements:

• 8+ years of product management experience, with proven success driving large-scale transformation of complex digital initiatives (consumer-facing or enterprise-level systems preferred).
• Excellent stakeholder management skills, to influence senior business leaders and collaborate with cross-functional teams.
• Comfort in ambiguity, to discern the highest leverage problems to solve in a complex, constantly changing environment.
• Validated leadership ability, to lead product teams to rapidly iterate and solve problems.
• Deep technical capabilities and communication skills, to work effectively with design and engineering teams.
• Keen product intuition, to identify high-potential opportunities and place strategic bets.
• Strong analytical skills, to synthesise product metrics and user feedback into actionable insights.

Benefits:

• GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.
• Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.
• We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Job Data by YubHub.

Responsibilities:

• Strategic Vision and Leadership: Develop and articulate a compelling product vision and strategy aligned with the agency's overall goals. Lead the product team to achieve this vision.
• Product Strategy & Digital Transformation: Define and drive the product vision, strategy, and roadmap for digital and AI-enabled products that improve operational effectiveness, regulatory outcomes, and citizen services across the MSE Family.
• Data, AI & Operational Technologies: Partner engineers and operations teams to build digital solutions that integrate operational systems, IoT data, enterprise applications, and AI capabilities to support critical infrastructure and operational environments.
• Product Lifecycle Management: Oversee the entire product lifecycle from ideation to launch and post-launch optimization. Ensure timely delivery of high-quality products.
• Market and Customer Research: Conduct thorough market analysis and customer research to identify needs, trends, and opportunities. Utilize insights to inform product development and positioning.
• Roadmap Development: Create and maintain a comprehensive product roadmap that prioritizes features and enhancements based on business impact, customer feedback, and market demand.
• Stakeholder Collaboration: Work closely with engineering, design, marketing, sales, and customer support teams to ensure alignment and effective communication throughout the product development process.
• Performance Metrics: Define and track key performance indicators (KPIs) or OKRs to measure product success and inform decision-making. Use data-driven insights to make informed adjustments to the product strategy.
• Customer Advocacy: Act as the voice of the customer within the organization. Ensure that customer needs and feedback are integrated into product planning and development.
• Innovation and Improvement: Foster a culture of continuous improvement and innovation. Stay abreast of industry trends and emerging technologies to drive product evolution.

Requirements:

• Bachelor's degree in Business, Engineering, or a related field. MBA or advanced degree preferred.
• 8+ years of experience in product management, with a proven track record of managing successful products and mentoring other product managers.
• Strong leadership and team management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Excellent communication and interpersonal skills.
• Experience with agile methodologies and product management tools.
• Ability to work effectively in a fast-paced, dynamic environment.

What we offer:

• GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives.
• Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.
• We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Job Data by YubHub.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do.

Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Job Description

We are looking for a Forward-Deployed Product Lead to be embedded within the Attorney-General's Chambers to drive the modernisation of case management system

AGC is modernising its case management system, used by every officer and supporting every type of work it handles advisory, litigation, legislative drafting, prosecution and international matters. You will shape the product's direction and lead its delivery.

The platform will help officers:

• Track their work from intake to completion, with clear status, ownership and links across divisions.
• Review and clear work products quickly, in the tools they already use every day.
• See workload and deadlines so supervisors can assign and prioritise with confidence.
• Find what they need, including precedents and past work, through modern, AI-assisted search.
• Work with external systems, such as the courts, law enforcement agencies and whole-of-government platforms.

Responsibilities

• Own the product strategy and roadmap. Turn AGC's priorities and officers' needs into a sequenced roadmap, and adjust it as evidence comes in.
• Use metrics to drive product decisions. Define meaningful measures such as turnaround time, officer adoption and reduced manual data entry, and use them to prioritise the roadmap, assess progress and adjust course.
• Lead the transition off the legacy platform. Plan for old and new systems running side by side, and work with delivery partners so officers can trust the data throughout.
• Make build, buy and reuse decisions with Engineering and Design, keeping the platform modular and replaceable.
• Partner with legal and operational leadership across divisions. Understand why processes work the way they do, and propose changes where the process, not the system, is the constraint.
• Guide and develop the product team. Work closely with and mentor the product managers and product operations staff on the team and help AGC build its own product capability over time.

Requirements

• 8–12 years of product management experience, including owning a complex platform or enterprise system end to end.
• Experience/Exposure in replacing or modularising a legacy system incrementally, including data migration.
• Experience with case management, workflow or document management systems, and with integrating across systems.
• Experience working with and holding delivery partners and vendors to account.
• Strong facilitation and stakeholder skills with senior, specialist users.

Nice to Have

• Experience in legal, justice or other regulated domains.
• Exposure to AI-assisted search or information retrieval.
• Familiarity with SharePoint or Microsoft 365 integration.

What Success Looks Like

In your first year, you will have succeeded when:

• The first release is live and used by officers, and there is evidence it reduced the time and effort involved in their work.
• The platform is measured by outcomes. Leadership reviews progress through agreed measures, not only milestone dates.
• The transition is on track. Officers can rely on data across the old and new systems, and there is a credible path to retiring the legacy platform.
• Shared capabilities are being reused. New releases build on what was built for earlier ones, rather than each division getting its own version.

Benefits

• GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives.
• Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.
• We champion flexible work arrangements and trust that you will manage your own time to deliver your best.

Job Data by YubHub.

Join us and you will play a key role in the Cyber Defense Ops & Intelligence (CDOI) of Cyber Security Group (CSG) as Cybersecurity Operations Specialist (Incident Response) to manage and investigate cybersecurity incidents.

The successful candidate will ensure the delivery of cybersecurity operations services across all stages of the incident response lifecycle. This encompasses triaging potential security events, conducting in-depth investigations and advising on containment, eradication and recovery strategies. Candidate must possess strong log analysis and digital forensics skills to drive effective responses to cybersecurity incidents that ensure secure delivery of applications and infrastructure services. Critical thinking and great communication skills are required to articulate technical concepts and guide decision makers towards optimal courses of action. This is a key position in the Cyber Incident Response Team (CIRT).

Responsibilities:

• Lead incident response activities through all phases of an incident:
• Conduct triage and investigation of potential cybersecurity incidents to determine incident scope and severity
• Develop and execute containment strategies
• Perform investigations and root cause analysis to identify attack vectors, tactics, and impact
• Conduct comprehensive security event log analysis to validate security detections, investigate alerts, and identify attacks across multiple data sources including:
• Endpoint system logs or Endpoint detection and response (EDR) telemetry
• Network traffic logs
• Application logs
• Cloud service logs and audit trails
• Conduct digital forensic acquisition and analysis of artifacts from various sources including:
• Endpoint systems and servers
• Network devices and logs
• Cloud environments
• Mobile devices and storage media
• Maintain clear stakeholder communication throughout incident lifecycle and prepare comprehensive post-incident reports with preventive recommendations
• Provide expert input for automating Security Operations (E.g Implement SOAR playbooks)
• Develop and test incident response playbooks and processes
• Maintain situational awareness of cyber security landscape and emerging threat actor TTPs

Requirements:

• Bachelor's Degree in Computer Science/Information Security or equivalent
• Professional certifications, including GCFA, GREM, GNFA, GCTI, CISSP or other relevant certifications will be preferred
• Preferably 5 years or more of experience as a full-time incident responder/digital forensic/malware analysis or related discipline
• Understanding of operating systems and platform (e.g. Windows, Linux) and knowledge of computer networking, LAN, and server
• Strong ability with log analysis techniques, familiarity with platforms (e.g., Splunk, ELK Stack, Google SecOps) and analytical skills to correlate events across multiple log sources to identify attack patterns
• Proficient in Forensic Tools such as AXIOM, FTK or Autopsy
• Ability to perform basic static and dynamic malware analysis and to analyse network and application logs
• Good working knowledge of Cloud and Container technologies are a plus
• Familiarity with good security practices
• Good communication and interpersonal skills, with the ability to multitask and prioritise
• Meticulous and demonstrate a high degree of integrity, initiative, energy and endurance

Job Data by YubHub.

GovTech's Anti Scam Products Team builds tech to detect, disrupt, and deter scammers at scale. You'll work across data infrastructure, AI/ML, and partner integrations to proactively protect citizens from fraud. As a Data Scientist, you'll own the full ML lifecycle , scoping problems with stakeholders, developing and deploying models, and operating production systems.

Responsibilities:

• Understand the evolving problems and strategize about what data and techniques would be needed to solve it
• Develop different machine learning models, track their effectiveness, and deploy the most appropriate solution
• Build and operate production systems independently (with light engineering support) together with engineers) to serve these solutions
• Present findings, solicit feedback and prioritize refinements to the analysis in close iteration with stakeholders while managing overall project timeline
• Identify potential projects that improve the public good
• Design novel systems that work around bureaucratic constraints
• Advocate and explain these technical ideas to other government agencies
• Rapid Prototyping
• Ownership
• Continuous Learning

Requirements:

• Willingness to understand the fraud/scam domain
• Effective and critical use of LLMs: able to leverage AI tools to move fast, while exercising judgment on output quality
• Basic statistical data analytics (A/B test significance, rolling window analysis, confounder analysis)
• Experience in data wrangling, model development (e.g. classification, regression, outlier detection on tabular data, relational/graph data, embedding or a combination) and deployment (e.g. Sagemaker, TensorFlow)
• Foundational coding experience in Python (e.g. Git, package management/venv)

Preferred Requirements:

• Experience in Spark
• Experience in agentic frameworks (Langgraph)
• Experience in Neo4j or any graph database
• Experience in on-device ML
• Experience in stakeholder management
• Able to understand a few products and seek synergies between them for model development or product experimentation

Job Data by YubHub.

We are looking for a Data Product Manager to lead strategic, data-centric products that support Whole-of-Government policy, operational and decision-making outcomes. In this role, you will own the end-to-end success of products where data is the primary value driver , such as enterprise data platforms, authoritative datasets and shared analytics products.

Key Responsibilities

• Product Strategy & Ownership
• Own and communicate a clear product vision, outcomes and roadmap for data-centric products.
• Lead problem discovery to ensure the right user, agency and Whole-of-Government problems are being solved before solutioning, rather than digitising existing issues.
• Translate policy, operational and analytical needs into actionable product strategies and priorities.
• Define and track product value, focusing on impact such as better decisions, improved timeliness, reuse of data and productivity gains.
• Ensure product scope remains outcome-driven, avoiding unnecessary complexity or unsustainable solutions.

• Stakeholder Management
• Act as the single accountable owner for product outcomes across multiple agencies and senior stakeholders.
• Engage policy owners, data owners, business users, analytics teams, technologists and vendors to align priorities and delivery expectations.
• Make informed trade-offs across cost, quality, risk, timeliness and impact.

• Delivery Leadership
• Lead cross-functional product teams spanning data engineering, analytics, architecture, security and operations.
• Drive product-centric delivery practices, including iterative releases, user feedback loops and outcome-based prioritisation.
• Oversee vendor-supported delivery while maintaining strong internal product ownership and capability transfer.

• Governance, Risk & Compliance
• Ensure products meet government requirements for data governance, security, privacy, auditability and operational sustainability.
• Work closely with governance, security and architecture stakeholders to embed controls by design.
• Present product plans, costs, risks and progress clearly to senior governance forums.

• People & Capability Development
• Mentor Product Managers and contribute to building strong product capability, particularly for data-centric products.
• Role-model sound product judgement, accountability and outcome ownership.

What we are looking for

• Core Product Skills
• Proven experience in data product management, including product strategy, roadmap ownership and outcome delivery.
• Strong ability to manage senior stakeholders and operate in complex, multi-party environments.
• Experience articulating product value, risks and trade-offs to governance or leadership forums.

• Data & Technical Literacy
• Good understanding of modern data platforms and architectures (e.g. ingestion, transformation, analytics, data services).
• Working knowledge of data governance concepts such as data quality, access control and lineage.
• Ability to collaborate effectively with engineers, architects, data and security professionals.

• Leadership Qualities
• Clear ownership and accountability for outcomes.
• Comfortable working with ambiguity and evolving policy or organisational needs.
• Balanced perspective on short-term delivery and long-term sustainability.

What we offer you

• Lead high-impact products that shape government-wide decision-making and operations.
• Work at scale across agencies on complex, meaningful problems.
• Operate in a product role with influence over strategy, investment and outcomes.

Job Data by YubHub.

As a Data Engineer, you will be responsible for designing, developing, and maintaining robust data infrastructure that enables analytics and insights across the organisation. You will work closely with business stakeholders, data analysts, and other technical teams to deliver scalable data solutions that support data-driven decision making.

Your job scope includes:

• Requirements Analysis and Solution Design: Collaborate with business users, data analysts, and stakeholders to elicit and document requirements for analytics use cases. Translate business requirements into technical specifications and design optimal data architecture solutions that align with organisational data strategy and governance frameworks.
• Data Pipeline Architecture and Design: Design end-to-end data pipelines from various source systems to different layers within the data analytics platform, including bronze (raw), silver (technical), and gold (business) layers. Ensure pipeline designs follow best practices for scalability, reliability, and maintainability whilst adhering to data governance and security requirements.
• Data Pipeline Development and Implementation: Develop, test, and deploy data pipelines using modern data engineering tools and frameworks. Implement data transformation logic, quality checks, and error handling mechanisms to ensure reliable data processing. Build automated workflows that can handle both batch and real-time data processing requirements.
• Data Infrastructure Maintenance and Optimisation: Monitor and maintain existing data pipelines to ensure optimal performance, reliability, and cost-effectiveness. Troubleshoot data quality issues, resolve pipeline failures, and implement performance improvements. Conduct regular reviews of data infrastructure to identify opportunities for enhancement and modernisation.
• Data Modelling and Architecture: Design and implement appropriate data models including star schema, snowflake schema, and wide table structures based on analytical requirements. Implement Slowly Changing Dimension (SCD) strategies to handle historical data changes effectively whilst maintaining data integrity and analytical accuracy.
• Collaboration and Knowledge Sharing: Work collaboratively with cross-functional teams including data analysts, data scientists, and business stakeholders to ensure data solutions meet business needs. Contribute to the development of data engineering best practices and standards within the organisation.

We are looking for someone with:

• Minimum 3-5 years of experience in data engineering, data analytics, or related technical field, with demonstrated experience in designing and implementing data pipelines and analytics solutions
• Strong knowledge of data modelling concepts including star schema, snowflake schema, and wide table designs
• Proficient in implementing Slowly Changing Dimension (SCD) patterns and understanding their appropriate use cases for maintaining historical data accuracy
• Comprehensive understanding of modern data architecture patterns including Data Lake, Data Warehouse, Data Lakehouse, and Data Mesh concepts
• Proficient in Python programming language with experience in data manipulation libraries (pandas, numpy), data pipeline frameworks, and API development
• Strong SQL skills for data querying, transformation, and database management across various database platforms
• Solid foundation in data engineering principles including data ingestion, transformation, quality assurance, and pipeline orchestration
• Knowledge of data analysis techniques and data management practices including data governance, lineage tracking, and metadata management
• Cloud and Platform Experience: Knowledge of Databricks and AWS cloud services will be an advantage, including experience with cloud-based data processing, storage solutions, and managed analytics services
• Strong analytical and problem-solving skills with the ability to troubleshoot complex data issues and optimise system performance
• Excellent communication skills to effectively collaborate with both technical and non-technical stakeholders, and ability to translate business requirements into technical solutions

We offer you:

• A purposeful career to make lives better
• Continuous and robust learning and development opportunities
• Flexible work arrangements (subject to your job role)
• Leave benefits to meet your work-life needs and employee wellness programs
• A 2-year fixed term contract

Job Data by YubHub.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech Data Practice The Data Practice drives innovation and sets best practices for the effective and responsible use of data across the Whole-of-Government (WOG). We work at the intersection of data engineering, AI, privacy, and governance - developing standards, platforms, and tools that enable agencies to build high-quality data products and unlock the value of data for public good.

Today, most organisations still struggle with data that is fragmented, inconsistent, and hard to use, alongside AI that is powerful but brittle without strong data foundations, and privacy policies that are difficult to operationalise. We are changing that at a national scale.

You will be involved in:

• Experimentation and exploration: Explore AI possibilities that can supercharge data engineering processes, experiment with the latest advancements, and translate them into practical capabilities for government.
• Agency Partnership & Pilot Implementation: Collaborate directly with government agencies to deeply understand their unique privacy challenges and operational constraints, design and execute pilots, and provide ongoing technical consultation and hands-on support.
• End-to-End Solution Innovation & Development: Identify opportunities where exploratory technologies can address current common data challenges, architect and develop scalable solutions, and establish clear implementation pathways.
• Cross-Functional Collaboration: Work as a collaborative team player alongside fellow data engineers, data scientists, software engineers, and product managers.

We are looking for:

• Bachelor's degree or higher in Computer Science, Data Science, Business Analytics or a related field, with at least 5-8 years of relevant professional experience.
• Core Data Engineering skillset: Deep understanding of system design, data structure and algorithms, data modelling, data access, and data storage.
• Prior experience: Experience in architecting data and IT systems, strong SQL skills, experience working with analytical data warehouses, strong Python engineering skills, and experience working with LLM APIs or AI-assisted engineering workflows.
• Mindset & Collaboration: Curiosity and willingness to learn new domains, inclination to work in a collaborative, fast-moving Agile environment, and strong communication skills.

What we offer you: GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

Job Data by YubHub.

Responsibilities:

• Develop, implement and continuously improve cybersecurity programmes and initiatives to strengthen cybersecurity awareness, behaviours and capabilities across Whole-of-Government.
• Design and manage cybersecurity training systems, learning pathways, workshops and capability development programmes for different cybersecurity and ICT practitioner communities.
• Develop programme roadmaps, implementation plans and performance metrics to evaluate the effectiveness of cybersecurity capability-building efforts.
• Conduct research and assessment of emerging cybersecurity education, awareness and training approaches, and recommend innovative ways to enhance workforce capabilities.
• Monitor programme outcomes and identify opportunities to improve participation, effectiveness and impact.

Simulated Phishing and Cyber Resilience Programmes:

• Plan, coordinate and execute simulated phishing campaigns and other cybersecurity behavioural change initiatives across government agencies.
• Analyse phishing campaign outcomes and behavioural trends to identify areas of improvement and strengthen cyber resilience.
• Develop reports, dashboards and recommendations to support senior management decision-making and programme improvements.
• Work closely with agencies and stakeholders to support the implementation of remediation actions arising from programme findings.

Vulnerability Discovery and Bug Bounty Programmes:

• Support the planning, execution and continual enhancement of government vulnerability discovery initiatives, including bug bounty programmes and other crowdsourced security testing activities.
• Engage agencies, security researchers and industry partners to drive programme participation and successful outcomes.
• Analyse vulnerabilities and programme findings to identify recurring security weaknesses and recommend improvements to cybersecurity practices and controls.
• Develop programme performance metrics and reporting for senior leadership and stakeholders.

Community Engagement & Cyber Hygiene Campaigns:

• Plan and organise cybersecurity community engagement events, industry engagements, conferences, workshops, roadshows and learning sessions.
• Develop and execute cyber hygiene campaigns to promote good cybersecurity practices and strengthen awareness across government agencies.
• Build and maintain partnerships with government agencies, industry stakeholders, academia and the cybersecurity community to support the cybersecurity ecosystem.
• Support the development of communication materials, briefing papers, presentations, publicity materials and outreach initiatives.

Requirements:

• Bachelor’s or Master’s degree in Infocomm Security, Computer Science, Computer/Electronics Engineering or Information Technology.
• CISSP and/or CISA certifications would be an advantage.
• At least 5-6 years of relevant public service working experience in cybersecurity operations, programme management, capability development, training, stakeholder engagement, awareness campaigns or related fields.
• Command of the English language is a must.
• Excellent written, verbal communication and presentation skills.
• Strong analytical and problem-solving skills, with the ability to translate programme outcomes and data into actionable recommendations.
• Ability to engage and collaborate effectively with a diverse range of stakeholders including senior management, agencies, industry partners and cybersecurity practitioners.
• Strong organisational skills with the ability to manage multiple projects and priorities concurrently.
• Able to work independently and as part of a cross-functional team.

Job Data by YubHub.

Responsibilities:

• Lead and manage a dynamic team responsible for the development, execution and continuous refinement of Whole-of-Government (WoG) cybersecurity strategies, ensuring alignment with organisational priorities and national cybersecurity objectives.
• Drive strategic planning efforts by identifying capability gaps, emerging risks and opportunities, and translating insights into actionable strategies, policies and programmes that strengthen the security of Government ICT assets.
• Provide leadership and direction to multidisciplinary teams, fostering collaboration across policy, operations, engineering and governance functions to deliver organisational outcomes.
• Develop innovative and practical approaches to address complex cybersecurity challenges arising from emerging technologies, evolving threat landscapes and changing digital operating environments.
• Lead strategic resource planning and investment efforts, including the development of business cases and funding proposals, to secure resources required to strengthen and scale WoG cybersecurity capabilities.
• Develop, assess and review cybersecurity strategies, policies and governance frameworks in close partnership with stakeholders across Government, driving greater consistency, efficiency and effectiveness across WoG.
• Oversee the implementation of strategic initiatives and transformation programmes, ensuring delivery against intended outcomes, timelines and performance targets.
• Establish and monitor key performance indicators, outcome measures and reporting frameworks to assess the effectiveness of cybersecurity strategies and initiatives, and drive continuous improvement.
• Lead research and horizon-scanning efforts across cybersecurity, technology, policy and adjacent domains to develop forward-looking frameworks, roadmaps and strategic recommendations for senior leadership.
• Build alignment and influence across agencies, senior stakeholders and external partners to advance strategic priorities and drive coordinated execution of WoG cybersecurity initiatives.
• Provide strategic advice and executive support to senior leadership through the preparation of high-quality reports, policy papers, briefings, presentations, speeches, talking points and responses to Parliamentary Questions and other leadership queries.
• Represent GovTech in cross-government, industry and international engagements, including supporting strategic communications, partnership development, diplomacy efforts and stakeholder management activities.
• Oversee and coordinate key government-to-government (G2G) and government-to-business (G2B) engagements and events, ensuring successful execution and achievement of strategic objectives.

Leadership and People Development:

• Lead, mentor and develop high-performing cybersecurity professionals, building organisational capability and delivering an effective, collaborative and outcomes-driven culture.
• Set team priorities, allocate resources effectively and provide coaching and guidance to officers to achieve both operational and strategic objectives.
• Foster a culture of innovation, accountability and continuous learning, while developing future leaders and strengthening succession pipelines within the organisation.

Requirements:

• Bachelor’s or Master’s degree in Infocomm Security, Computer Science, Computer/Electronics Engineering or Information Technology preferred
• Experience in leading, managing and grooming teams of high-performing individuals
• CISSP and/or CISA certifications would be an advantage
• Knowledge of and interest in emerging cybersecurity threats and trends about the latest cybersecurity technologies, tools, and solutions, and continually assessing their applicability to Government systems
• At least 5-6 years of prior experience in civil service-related work is preferred
• Excellent communication and presentation skills
• Familiarity with statistical methods and econometrics would be an advantage
• Finance, accounting or legal qualifications or experience would be an advantage
• Clear and logical thinking, and analytical mindset; ability to grasp complex topics and distill into clear and easy-to-understand concepts; ability to develop creative solutions; ability to form logical, coherent reasoning
• Ability to work collaboratively in a cross-functional team environment
• Able to work independently and persevering attitude

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Join us as we support Singapore’s vision of building a Smart Nation – a nation of possibilities empowered through info-communications technology and related engineering.

The Cybersecurity Group (CSG) is the cybersecurity arm of GovTech that is committed to creating a trusted digital Government for Singapore.

As a leader in the Cybersecurity Group, you will lead a dynamic team of high-performing professionals to shape and drive Whole-of-Government (WoG) cybersecurity strategies, plans and initiatives.

Responsibilities

• Lead the development, execution and continuous refinement of WoG cybersecurity plans, ensuring they remain effective in addressing evolving cyber threats, emerging technologies and changing business needs.
• Identify strategic gaps, develop actionable insights and provide recommendations to strengthen the protection of Government ICT assets and improve cybersecurity outcomes across WoG.
• Drive the formulation of innovative and practical solutions to address complex cybersecurity challenges spanning policy, technology, operations and governance domains.
• Lead strategic resource planning and funding efforts, including the development of business cases and proposals to secure investments required to strengthen and scale WoG cybersecurity capabilities.
• Develop, assess and review cybersecurity plans, policies and governance frameworks in close collaboration with stakeholders, identifying opportunities to improve effectiveness, efficiency and consistency across Government.
• Oversee the implementation of strategic initiatives and transformation programmes, ensuring successful delivery of intended outcomes, milestones and organisational objectives.

Performance Monitoring and Organisational Outcomes

• Establish and oversee performance measurement frameworks, key performance indicators and reporting mechanisms to track progress, evaluate effectiveness and drive continuous improvement.
• Monitor and assess the impact of cybersecurity initiatives, providing strategic advice and recommendations to senior leadership on emerging risks, opportunities and priorities.
• Conduct research and horizon-scanning across cybersecurity, technology, policy and related domains to inform the development of forward-looking frameworks, roadmaps and strategies.

Leadership, Team Development and People Management

• Lead and develop a high-performing team, providing strategic direction, mentorship and growth opportunities while fostering a culture of excellence, innovation and continuous learning.
• Build organisational capability and future leadership pipelines through talent development, succession planning and the effective deployment of officers across strategic priorities.
• Drive team performance and delivery of organisational outcomes through effective resource management, prioritisation and stakeholder engagement.

Stakeholder Engagement and Executive Support

• Build strong relationships and influence stakeholders across Government, industry and international partners to advance strategic priorities and drive coordinated action.
• Support senior leadership through the preparation of high-quality reports, policy papers, presentations, briefings, speeches, talking points, Parliamentary Question responses and other strategic communications.
• Contribute to the Division’s broader responsibilities in communications, partnership development, international engagements and diplomacy efforts.
• Coordinate and support Government-to-Government (G2G) and Government-to-Business (G2B) engagements and events, ensuring effective stakeholder management and successful execution.

Requirements

• Bachelor’s or Master’s degree in Infocomm Security, Computer Science, Computer/Electronics Engineering or Information Technology preferred
• Experience in leading, growing and developing high-performance teams
• CISSP and/or CISA certifications would be an advantage
• Knowledge of and interest in emerging cybersecurity threats and trends about the latest cybersecurity technologies, tools, and solutions, and continually assessing their applicability to Government systems
• At least 5-6 years of prior experience in civil service-related work is preferred
• Excellent communication and presentation skills
• Familiarity with statistical methods and econometrics would be an advantage
• Finance, accounting or legal qualifications or experience would be an advantage
• Clear and logical thinking, and analytical mindset; ability to grasp complex topics and distill into clear and easy-to-understand concepts; ability to develop creative solutions; ability to form logical, coherent reasoning
• Ability to work collaboratively in a cross-functional team environment
• Able to work independently and persevering attitude
• Singapore Citizen only

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The Singpass team builds Singapore's digital identity system. This includes various personal authentication protocols, data sharing tools, and corporate identity systems through Corppass. The team's mission is to provide a world-class, and secure national digital identity for seamless everyday experiences.

As an Engineering Manager at GovTech, you will:

• Lead design and architecture reviews to ensure your team consistently delivers scalable, secure solutions.
• Contribute to setting the technical direction for your team in collaboration with Product, Design and other stakeholders, ensuring that solutions align with the organisation's quality, security, and scalability standards.
• Collaborate with Product and UX partners to shape the squad's technical and delivery goals.
• Balance new feature delivery with technical sustainability, maintainability, and risk mitigation.
• Bring strong technical judgment , helping engineers navigate design and architecture trade-offs in alignment with long-term goals.
• Drive delivery excellence and system reliability by leveraging operational metrics, incident trends, and DataOps signals to inform technical decisions and prioritise engineering improvements.
• Build a high-performing, lean team with the right mix of skills, experience, and growth potential.
• Cultivate a culture of ownership by creating opportunities for engineers to tackle meaningful challenges, lead initiatives, and drive outcomes.
• Coach and develop your engineers through 1:1s, feedback, and career growth planning.
• Build a high-trust, inclusive team culture where feedback is valued and learning is continuous.
• Drive performance management with fairness, transparency, and context.
• Foster a high-performing, psychologically safe engineering culture through regular 1:1 coaching conversations, timely and actionable feedback, and active support for individual growth and career development.
• Build a productive engineering environment by ensuring teams have the right resources, clear operating norms, effective team structures, and the support needed to deliver their best work.
• Drive technical excellence across Singpass by setting high standards for system design, code quality, and software engineering practices, while mentoring engineers to consistently deliver high-quality solutions.

You may be a great fit if:

• Able to apply deep expertise in event-driven architectures by designing and operating scalable event-driven systems and stream processing solutions.
• You have the ability to provide strong technical leadership and mentorship by offering clear technical guidance, promoting engineering best practices, and empowering engineers through ownership, autonomy, and effective delegation.
• You are a technically credible leader , able to support architecture discussions, unblock delivery, and earn the trust of your team.
• You are able to drive alignment across engineering, product, and relevant stakeholders through clear communication, strategic influence, and collaborative decision-making.
• You stay close to the technical details , whether through architecture reviews, design docs, code reviews, or hands-on support when needed.
• You care deeply about your team's growth, wellbeing, and performance , and know how to coach engineers toward excellence.
• You bring clarity,helping teams prioritise, plan, and focus in a complex environment.
• You believe in developer experience and delivery flow as key levers for system health and impact.
• You understand how software systems and engineering practices scale , and can guide improvements across architecture, testing, observability, or infrastructure.
• You believe in shared success , and collaborate openly across functions, domains, and agencies.
• You take ownership of outcomes , and hold the team to a high standard of quality, security, and delivery.

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Job Data by YubHub.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

What you'll own You'll own the product capabilities that help agencies, developers and approved AI tools find, understand and use accurate information about GovTech products. Product knowledge is spread across different platforms and formats, and the way it is maintained varies between product teams. You'll help establish a shared foundation where teams can maintain authoritative information once and make it available across the digital experiences used by agencies and developers, as well as approved AI tools.

You are expected to

• Own the roadmap, prioritising the problems that matter most to agencies, developers and product teams, and scaling what proves its value.
• Run discovery with users and product teams to understand how information is found, used and maintained.
• Define the knowledge model, including content requirements, authoritative sources, ownership, review cycles and access.
• Partner with design, engineering, security and content teams to deliver practical authoring, publishing and governance workflows.
• Set measures for coverage, quality, accessibility and findability, and use real tasks to test whether people and approved AI tools can find and use the right information.

You do this by

• Starting with a live use case and the product teams closest to it. Learn how their knowledge documentation is created and maintained today before deciding what needs to change.
• Working hands-on with product teams to identify the information users need, agree on ownership and test whether proposed workflows fit their needs.
• Separating problems that need product or engineering changes from those that need clearer ownership, standards or operating practices.
• Piloting improvements with a small group of products, measuring what changes for users and teams, and using those results to decide what to scale next.

Who we're looking for

• 3 to 10 years in product management. Years of experience are a rough guideline.
• You have owned a product area from problem framing through to shipped, measured outcomes, ideally involving APIs or platform capabilities used by other teams or systems, not just end users.
• Strong product sense, particularly around scoping a minimum viable capability set and validating it with real usage before expanding.
• Comfortable with ambiguity. This is new territory, and you can make sensible calls before every detail is settled.
• You communicate clearly in writing and in person, and are comfortable working with product, platform and operations partners.
• Prior experience with APIs, access control, or building for machine and agent consumers is a strong plus.

What we offer you GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

Job Data by YubHub.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good.

We are looking for a Lead Product Manager/Senior Product Manager to be embedded in the new statutory board, Skills and Workforce Development Agency (SWDA), which strives to strengthen the ecosystem of training, career and employment services providers by raising quality standards, spurring innovation, and fostering collaboration to deliver new workforce solutions.

This role will drive a large-scale transformation and modernisation initiative for training providers, and rethink how their experience from course application, course delivery and grants management, could evolve.

Responsibilities

• Lead discovery and transformation efforts with cross-functional teams to uncover user, operational, policy, and technology pain points and shape future-state journeys for training providers and internal users.
• Work closely with product managers, designers and software engineers to translate discovery findings into concrete problem areas to prioritise and modernise in phases, while considering co-existing with legacy systems.
• Mitigate risks and validate ideas through rapid prototyping and POCs.
• Define and track appropriate metrics to measure success of product decisions.
• Balance between development of new capabilities, migration of re-usable components, and maintenance of existing tools, while ensuring stakeholder alignment and operational continuity.
• Actively uncover opportunities to leverage AI to enhance the team's and organisation's capabilities and users' experience.

Requirements

• 8+ years of experience in Product Management, Digital Transformation, Enterprise Platforms, or related roles.
• Experience leading complex discovery or modernisation initiatives involving enterprise or operational systems.
• Strong systems thinking and ability to navigate ambiguity and organisational complexity.
• Excellent stakeholder management skills, to influence senior business leaders and collaborate with cross-functional teams to undertake business process transformation.
• Validated leadership ability, to lead product teams to rapidly iterate and solve problems.
• Deep technical capabilities and communication skills, to work effectively with design and engineering teams.
• Keen product intuition, to identify high-potential opportunities and place strategic bets.
• Strong analytical skills, to synthesise product metrics and user feedback into actionable insights.

What we offer GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Job Data by YubHub.

We are looking for a Data Platform Product Manager to lead the product direction, roadmap and adoption of the new SWDA Data Platform. This role sits at the intersection of business, data and technology. You will work with business divisions, data stewards, technology teams, GovTech and implementation partners to ensure that the platform delivers practical data capabilities that support SWDA's data, analytics and AI ambitions.

Responsibilities:

• Develop and maintain the SWDA Data Platform product vision, strategy, roadmap and release priorities.
• Engage business divisions, data stewards, data champions and technology teams to understand needs and translate them into implementable platform requirements.
• Prioritise the product backlog, balancing business value, urgency, technical feasibility, delivery capacity and migration dependencies.
• Lead platform delivery governance, including release planning, sprint / milestone reviews, risk and dependency tracking, and management reporting.
• Coordinate onboarding of priority datasets, applications and user groups onto the platform.
• Drive platform adoption, collect user feedback, monitor usage and benefits indicators, and identify opportunities for continuous improvement.
• Maintain product documentation, release communications, service catalogue inputs and user-facing guidance.
• Support post-implementation stabilisation and contribute to the review of the longer-term platform operating model.

Requirements:

• Degree in Computer Science, Information Systems, Engineering, Business Analytics, Data Analytics, Digital Product Management or a related discipline.
• Relevant experience in product management, digital product delivery, enterprise platforms, data platforms or technology transformation.
• Strong ability to translate business needs into product roadmaps, prioritised backlogs and delivery plans.
• Strong stakeholder engagement, facilitation and communication skills, including the ability to explain trade-offs clearly to both business and technical audiences.
• Good understanding of enterprise data platforms, data governance, analytics, cloud platforms or modern software delivery concepts.
• Experience working with cross-functional teams comprising business stakeholders, architects, engineers, data teams and vendors.
• Strong planning, prioritisation, problem-solving and decision-making skills.
• Experience with Agile, Scrum or scaled delivery methods.
• Exposure to cloud platforms, data catalogues, metadata management, data products or AI-enabling platforms.
• Experience preparing management updates, steering committee materials or benefits realisation reports.

Benefits: GovTech offers a total rewards approach, providing a holistic and market-competitive suite of perks, including leave benefits and employee wellness programs. Flexible work arrangements are also available.

Job Data by YubHub.

The role is responsible for defining product direction, shaping roadmaps, and delivering impactful digital solutions through strong collaboration with stakeholders, agency partners, designers, and engineering teams.

The successful candidate will lead product discovery efforts by leveraging user research, market analysis, data insights, and policy considerations to identify opportunities and validate product investments.

They will own the end-to-end product lifecycle, from backlog prioritisation and requirements definition to product delivery, performance optimisation, and operational stability.

As a senior member of the product function, the role also involves building strong partnerships across SportSG and the wider public sector ecosystem, aligning diverse stakeholder interests, and ensuring products deliver meaningful outcomes for users and the organisation.

In addition, the candidate will mentor and develop product managers, establish product management standards and best practices, and contribute to growing a high-performing product organisation within SportSG ITD.

Responsibilities:

• Define and drive product vision, strategy, roadmap, and value proposition aligned to organisational priorities.
• Lead stakeholder engagement and partner collaboration to achieve strategic alignment and product success.
• Conduct product discovery through user research, market analysis, data insights, and experimentation.
• Own product backlog, prioritisation, requirements, and delivery outcomes across the product lifecycle.
• Monitor product performance and use analytics to inform decision-making and continuous improvement.
• Balance speed of delivery with long-term sustainability, scalability, and technical excellence.
• Ensure operational stability through oversight of product maintenance, enhancements, and issue resolution.
• Lead, coach, and develop product managers while establishing product management practices and standards.
• Support talent acquisition and capability building to strengthen the product management function.

Requirements:

• 7+ years of product management experience with a strong delivery track record.
• Leadership experience in coaching, mentoring, and developing product teams.
• Expertise in product strategy, roadmap management, analytics, and user-centric design.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Excellent stakeholder engagement and communication abilities.
• Demonstrates ownership, innovation, agility, and a growth mindset.
• Passion for sports and building products for public good.

What we offer: GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation.

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

These include leave benefits to meet your work-life needs and employee wellness programs.

We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Job Data by YubHub.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

The Science Centre Board (SCB) IT and Innovation Department drives digital transformation to enhance how people experience science. We design and deliver digital platforms that power visitor experiences and enable SCB stakeholders with the insights and tools needed to operate effectively.

We are looking for an experienced Senior Product Manager to lead the development of visitor-facing digital products at Science Centre Board. In this role, you will own the end-to-end product lifecycle, from problem discovery and solution design through to delivery, optimisation, and continuous improvement.

Responsibilities:

• Stakeholder Management: Build and maintain strong relationships with Science Centre Board stakeholders to align product direction with organisational priorities.
• Product Strategy, Ownership and Leadership: Define and drive a clear product vision and strategy aligned with Science Centre Board's organisational goals.
• Product Discovery: Conduct visitor research, competitor benchmarking and stakeholder workshops to uncover high-value problems and opportunities worth solving.
• Product Validation: Lead proof of concept and proof of value initiatives to validate product ideas, assess technical feasibility and demonstrate business value.
• Product Development: Lead product squad(s) comprising business stakeholders, designer and outsourced vendors to deliver digital products from concept through launch and post-launch optimisation.
• Product Optimisation: Define product success metrics and leverage analytics to measure product performance and drive data-informed product decisions.
• Compliance and Governance: Ensure products comply with government security, technical and performance standards.

Requirements:

• Degree in Computer Science, Information Technology or a related field.
• At least 10 years of experience delivering digital products, including 5 years in product management role.
• Proven track record of shipping successful digital products from conception to launch, preferably in public sector context.
• Experience working with outsourced technology vendors and managing vendor-led product development.
• Experience delivering visitor-facing digital products or mobile applications is preferred.
• Experience applying Agile product delivery, service design and user-centred design practices in digital product development.
• Strong product ownership mindset with full accountability for product outcomes and cross-functional collaboration.
• Strong understanding of digital technologies and system integrations, with the ability to assess technical approaches and challenge vendors to ensure robust and scalable solutions.

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

Job Data by YubHub.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

Customs is seeking a passionate Senior Product Manager to lead the development, delivery, and operation of innovative G2B and G2G digital products and services that enhance the lives of citizens and businesses in Singapore. You will be instrumental in shaping product strategy, driving execution, and ensuring the successful adoption of technology solutions that serve the public good.

Responsibilities

• Product Strategy & Vision: Define and articulate the product vision, strategy, and roadmap in alignment with Customs' mission and user needs. Conduct market research, user interviews, and data analysis to identify opportunities and inform product decisions.
• Project Management: Strong understanding of managing project integration, scope, time, budget, quality, communication, risks, procurement, and stakeholders.
• Product Requirements Gathering & Prioritization: Collaborate with stakeholders (business and technical) to conduct market (G2B and G2G) research, as well as gather, analyze, and prioritize product requirements. Translate complex user needs into clear, actionable plans, user stories, and specifications.
• Product Lifecycle Management: Own all the work involved in the end-to-end product lifecycle, from ideation and conceptualization to launch, iteration, and end-of-life planning.
• Cross-Functional Collaboration: Work closely with vendors, engineering, design, data, policy, business process, and technical operations teams to ensure seamless product development and delivery. Act as the primary point of contact for product-related matters.
• User Centric Focus: Champion a problem-solving user-centric design approach, working with product designers to create intuitive and impactful product experiences.
• Performance Monitoring & Optimization: Define key performance indicators (KPIs), OKRs, track product performance, analyze data, and identify areas for improvement and optimization.
• Stakeholder Communication: Effectively communicate (written or orally) product updates, progress, and challenges to various stakeholders, including senior management and external partners.
• Agile Development: Lead and participate in agile ceremonies (sprint planning, stand-ups, reviews, retrospectives) and foster an agile mindset within the team.
• Risk Management: Identify and mitigate potential risks and issues throughout the product development process.
• Technical Scope: Strong understanding of software development processes, modern cloud-based web technologies, platforms, testing, onboarding, interfaces, and data in complex IT enterprise environments. Ability to engage in technical discussions with engineers.
• Promoting Positive Changes: Shape and improve the product development process by identifying gaps, driving best practices, emphasizing teamwork, and fostering a culture of learning and continuous improvement. Be ultimately accountable for delivering meaningful outcomes and public value through the product team's work.

About the product

Singapore Customs is a regulatory agency under the Ministry of Finance, with the mission of protecting revenue and facilitating trade for a thriving Singapore economy. Customs eServices serves as Customs' Single Digital Touchpoint for 6,500 Singapore-based companies, offering trade facilitation services including Hand-Carried Export Scheme, Permit Clearance Enquiry Service, Permit Returns, and eGuarantee@Gov. eGuarantee@Gov, which started as a service meant for Customs, had scaled to support more than 220 schools, agencies, and financial institutions.

Benefits

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Job Data by YubHub.

As a Senior Product Manager, you will be responsible for the end-to-end lifecycle of one or more digital products, shaping and delivering solutions that drive meaningful outcomes for the agency and its stakeholders. You will define and manage product strategy and roadmaps aligned with organisational goals, working closely with cross-functional teams in engineering, design, and operations to deliver high-quality, user-centric products.

Key responsibilities:

• Define and drive product strategy and roadmap
• Manage the product lifecycle end-to-end,from discovery and ideation to delivery and continuous improvement
• Lead product discovery and innovation
• Own product outcomes and delivery
• Translate business and policy needs into product solutions
• Drive cross-functional collaboration and execution
• Shape user-centric product experiences
• Manage and prioritise the product backlog
• Adopt data-driven decision making
• Drive go-to-market and product adoption strategies
• Navigate complex stakeholder environments

Requirements:

• Passion for building impactful digital products
• Strong interest in shaping meaningful digital experiences
• Strong product management experience
• At least 3+ years of experience managing digital products
• Technical fluency in modern digital practices
• Familiarity with technologies and practices such as Agile methodologies, CI/CD, cloud-native architectures, RESTful APIs, and modern authentication frameworks
• Experience in rapid prototyping and AI-enabled development
• Hands-on experience leveraging AI-assisted tools
• Knowledge of digital ecosystem concepts
• Strong analytical and data-driven mindset
• Ability to navigate ambiguity and complexity
• Excellent stakeholder management and influencing skills
• Demonstrated leadership in cross-functional teams
• Domain expertise (preferred)

Benefits:

• Competitive salary
• Leave benefits
• Employee wellness programs
• Flexible work arrangements

Job Data by YubHub.

As a Senior Product Manager in Healthcare Tech, you will lead the development of digital products that shape Singapore's healthcare system. You will operate at the intersection of technology, policy, and product delivery, working closely with policymakers, engineers, designers, and operators to deliver meaningful outcomes for healthcare professionals and the public.

Responsibilities:

• Own product outcomes end-to-end: Define clear problem statements, success metrics, and drive delivery to achieve measurable impact.
• Lead cross-functional teams: Work closely with engineers, designers, product ops, and policy stakeholders to ship high-quality products.
• Translate policy intent into product strategy: Partner with MOH policymakers to operationalise complex policy goals into scalable digital solutions.
• Navigate complex stakeholder environments: Align across agencies, leadership, and domain experts, balancing competing priorities and constraints.
• Drive data-informed decision making: Use data, user research, and experimentation to inform prioritisation and continuously improve products.

Requirements:

• 5+ years of product management experience, with a strong track record of delivering impactful digital products.
• Demonstrated leadership ability in driving cross-functional teams and influencing without direct authority.
• Proven ability to deliver outcomes, not just outputs,experience defining and achieving measurable product success metrics.
• Strong analytical and data-driven mindset, with the ability to translate insights into decisions.
• Passion for public good and in the healthcare sector is a strong plus.

Benefits: GovTech offers a holistic and market-competitive suite of perks, including leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

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You will own a product or feature area, driving its success from conception to launch. You will develop the product vision, align cross-functional teams around long-term goals, and define North Star success metrics to ensure your product delivers tangible public value.

Key responsibilities include:

• Developing and executing product strategies and visions
• Operating in an ambiguous, fast-moving space by making critical decisions and prioritizations based on data
• Collaborating closely with software engineers, data scientists, and UX designers to balance speed, quality, and simplicity
• Acting as a crucial liaison between business leadership, operational partners, and global tech platforms
• Taking full ownership of broad, ambiguously-scoped projects and mentoring junior team members

We are looking for someone with:

• Proven experience in product management, with a track record of independently owning assigned tasks or leading complex, end-to-end delivery of ambiguous projects
• Strong analytical intuition with the ability to identify and mitigate risks from both a technical and market perspective
• A profound sense of ownership to identify opportunities, recommend process improvements, and take calculated risks while learning from both successes and failures
• A commitment to collaborative growth and sharing successes and failures openly to ensure team success

In terms of benefits, we offer a holistic and market-competitive suite of perks, including generous leave benefits to meet your work-life needs. We also provide and support a plethora of in-house and external learning and development opportunities all year round.

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We are looking for a Product Manager to explore and build high-value use cases for AI context layers across government. AI systems are only as reliable as their understanding of the underlying data. The same term or data field may have different meanings or calculation logic across different government agencies. Without that context, people and AI tools misinterpret data, give wrong answers, or fail to combine sources.

Responsibilities:

• Set the product strategy: Define the vision for government context layers and the use cases they should enable.
• Help agencies build their own context layers: Build a network of partner agencies willing to co-develop and test use cases.
• Build a cross-agency context layer: Identify use cases that need concepts, entities and relationships understood across agency boundaries.
• Measure and iterate: Define and track product metrics that show real value.

Requirements:

• At least 5 years of relevant experience, including 3 or more in product management within cross-functional teams.
• Strong product sense and product management experience.
• Experience delivering data or AI products, with a working understanding of data governance, provenance, access control and information security.

Benefits:

• GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives.
• Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

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As a Senior Product Manager, CCYC, you will be responsible for the entire life cycle of one or more products under GovTech. You will design and manage product roadmaps based on the strategic goals of the agency you are serving. Working closely with colleagues specialising in user experience and engineering teams, you will conduct research, conceptualise features and ensure that they are rolled out successfully and on time. You will also define appropriate metrics, supervise consumer behaviour and perform data analysis to provide updates on feature performance.

Responsibilities:

• Manage the product roadmap throughout stages of a product's life cycle.
• Conduct research and analysis to uncover market demand and trends in order to innovate and conceptualise potential products or features.
• Scope business requirements, write user stories and prioritise product backlog in collaboration with partners.
• Work with user experience teams to record reference user journeys as well as content voice and copy to craft the product experience.
• Be a part of the development process and work with engineering teams to deliver product releases within budget and on schedule.
• Execute go-to-market, product adoption and usage strategies to deliver outstanding value proposition to ecosystem partners and achieve driven advantage.

Requirements:

• Passion for using digital products to craft the daily interactions of residents and businesses.
• Familiarity with modern Internet technologies and practices such as Agile development methodologies, CI/CD practices, Cloud application infrastructure, REST API technology, OAuth 2.0 framework, REACT etc.
• Knowledge of modern digital concepts around digital identity (sovereign or self-sovereign), data privacy and protection, and two-sided market model.
• Confidence in managing ambiguity, and the ability to put across sophisticated concepts simply and in an understandable manner.
• Excellent ability to influence partners across organisational boundaries.
• Agile and comfortable working in a fast-paced, ambiguous environment where priorities may shift.
• Bias for clarity, structure, and disciplined execution.

Nice-to-have:

• Background or knowledge in AI, digital government, technology policy, or public-sector transformation.
• Experience working in or strong knowledge of Whole-of-Government or multi-agency environments.
• Experience in upskilling organisation in AI literacy and adoption

Benefits: GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

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As Senior Product Manager for GovTech's Agentic Ecosystem, you will own Console capabilities enabling authorised agents to safely take action across products. Responsibilities include defining roadmaps, partnering with engineering and operations to design guardrails and audit trails, and leading discovery to ensure agents complete end-to-end journeys successfully.

GovTech is building the Central Product Marketplace, the platform where agencies discover, evaluate, subscribe to and run GovTech's central products. You will work closely with teams responsible for identity, shared agent infrastructure, engineering standards and operational observability to unblock dependencies and keep priority journeys moving.

Your responsibilities include:

• Owning the roadmap for the Console capabilities agents need
• Defining and validating the minimum viable scope before committing to build
• Running structured discovery with partner product teams to understand what a solution agent needs from Console
• Setting outcome measures for the journeys these capabilities enable
• Tracking adoption, reliability and the time needed to enable new capabilities
• Designing the guardrails for these capabilities

Requirements:

• 5 to 10 years in product management
• Experience owning a product area from problem framing through to shipped, measured outcomes
• Strong product sense, particularly around scoping a minimum viable capability set and validating it with real usage
• Comfortable with ambiguity
• Clear communication skills
• Prior experience with APIs, access control, or building for machine and agent consumers is a strong plus

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Product Strategy & Development

• Work closely with business users to define product vision, strategy and roadmap based on industry needs and regulatory requirements
• Transform business and regulatory requirements into clear product specifications and user stories
• Lead discovery sessions with business users to understand pain points and opportunities
• Validate proposed solutions with business stakeholders before development
• Prioritize features and enhancements based on business value and user impact

Product Management

• Prioritise product backlog across multiple platforms based on business value and technical feasibility
• Define clear product requirements, success metrics, and acceptance criteria
• Drive agile development processes and ensure quality of product delivery and compliance to government policies
• Make data-driven decisions using analytics, user research, and industry feedback
• Manage budget, resources and risks related to the product delivery

Technical Collaboration

• Work closely with engineering leads on technical feasibility and architecture decisions
• Guide integration approaches between regulatory, payment, and enterprise systems
• Ensure scalable solutions that meet government security and compliance standards
• Balance new feature development with technical sustainability

Team Leadership

• Lead junior product managers, designers, and work closely with engineering teams
• Set product development standards and best practices
• Coach team members in product thinking and agile methodologies
• Build strong product culture focused on user needs and business outcomes

Stakeholder Management

• Partner with business units to understand regulatory requirements and user needs
• Align product decisions with organizational strategy and stakeholder expectations
• Drive product adoption through effective change management
• Communicate product vision and roadmap to senior leadership
• Participate in technical discussions to understand implications of architectural decisions on product roadmap.

Requirements

• At least 10 years of experience in developing new systems and products, with at least 5 years in the capacity of a product manager
• Strong stakeholder management skills
• Team leadership experience
• Government sector experience preferred
• Comes with digital transformation background

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Join us as we support Singapore’s vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.

Background

As part of the IT Strategy and Planning team, you will play a pivotal role in shaping MOM’s digital transformation, ensuring that initiatives are strategically structured, future-ready, and relevant MOM’s business priorities.

What you will be working on

1. Strategic and Organisational Planning for Digital Investments

Drive the development of MOM’s long-term digital investment roadmap, ensuring that resources, funding, and capabilities are strategically organised and allocated to maximise business impact. Drive agency-wide digital capability building, ensuring that technology adoption is meaningful, structured, and impactful. Establish a structured approach for evaluating emerging technologies, ensuring that digital tools and platforms deliver tangible benefits to MOM, citizens and relevant stakeholders.

1. Digital Performance Measurement & Impact Assessment

Define and track strategic metrics to focus, align, and measure the impact of MOM’s digital transformation efforts. Ensure data-informed decision-making, providing actionable insights on digital adoption trends, challenges, and areas for improvement. Conduct impact assessments to ensure that MOM’s digital investments achieve intended business outcomes.

1. Digital Strategy & Whole-of-Government (WOG) Alignment

Develop and drive MOM’s digital strategy and priority initiatives, ensuring a cohesive approach to digital transformation across the ministry. Ensure MOM’s digital transformation initiatives are strategically positioned to leverage WOG platforms and national AI capabilities, enhancing learning, teaching, and operational effectiveness. Align MOM’s digital priorities with WOG initiatives, including the Public Service Transformation (PST), Digital Government Blueprint (DGB), and Smart Nation.

Other ad-hoc tasks/projects where needed.

What we are looking for

• At least 5 years of experience in digital strategy, technology planning, or public sector transformation.
• Proven experience in digital strategy planning, investment prioritisation, and data-driven decision-making.
• Experience in steering committee leadership, stakeholder engagement, and cross-division collaboration.
• Strong ability to translate digital and data strategies into actionable plans that drive business outcomes.
• Excellent stakeholder management skills, with experience engaging senior government officials, policy & operational teams.
• Proactively monitor transformation progress, identifying risks and challenges and recommend mitigation strategies.
• Support internal teams, including development and presentation of transformation updates and facilitate strategic planning.
• Ability to thrive in a dynamic, fast-paced environment, with strong multitasking and time management skills.
• Strong communication skills, both verbal and written, comfortable engaging Senior Management Leaders.

Personal Attributes

• Strong influence, able to navigate complex digital transformation landscapes.
• Strategic and forward-thinking, with the ability to drive long-term digital planning.
• Results-oriented, ensuring digital initiatives drive measurable impact.
• Collaborative and adaptable, able to engage diverse stakeholders and bridge digital planning with operational needs.
• Curious and adaptable, with a strong ability to challenge the status quo and drive meaningful change.

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At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good.

Job Description

As a GCC Senior/ Lead Product Manager, you will own the management of a GCC product through its entire Product Life Cycle. You will be expected to fulfil three key areas of responsibility:

• Drive Product Strategy and Continuous Feature Development
• Drive User Adoption
• Ensure Long-Term Business Viability and Sustainability of your product

Responsibilities

• Set the product vision and develop long-term roadmaps, including coordinating across teams to deliver
• Conduct regular focus group discussions to understand user requirements and gather user pain points to iteratively improve GCC product features
• Maintain technology watch of the latest cloud infrastructure innovation and build strong collaborative relationships with strategic industry partners to leverage their forefront cloud native services and products to enhance GCC's cloud infrastructure capability
• Work with GCC Core Engineering Team to prioritise engineering resources in the implementation of product feature enhancements, recognising tradeoffs between speed and long-term technical debt
• Conduct regular webinars and change management sessions for agency users to drive better understanding and correct use of GCC products and their features to aid in their development of secure and seamless digital government services
• Work with the central Document Enablement Team in the development of product documentation to reduce user friction during their adoption journey
• Work with GCC Solution Engineering Team to address user queries on GCC Products and engage agency users
• Be responsible for the budget and finance planning to ensure a healthy P&L for the GCC Product
• Conduct regular product pricing reviews based on adoption rate and operating cost to ensure it is fairly priced and yet generates sufficient revenue to cover the operating cost as a central platform product
• Provide GovTech Management with timely updates on the performance of the product through monthly OKR reporting and product scorecard

Requirements

• 6 to 8 years' experience in managing cloud infrastructure and/or tech stack products, with at least 2 years in a product leadership role
• Deep expertise in commercial cloud, cloud GenAI Platforms, and Day-2 operations of cloud-hosted systems
• Proven ability to set product vision, develop long-term roadmaps, and translate programme strategy into actionable product plans
• Strong stakeholder management and communications skills with the ability to navigate complex matrix relationships and resolve competing priorities
• Strong command of Agile development methodology and OKR framework
• Sharp business development acumen with experience in P&L ownership and product pricing strategy

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At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

We're looking for a Product Manager to own Data Provisioning Standards (DPS) , the rules, schemas, contracts, and governance processes that determine how data enters, moves through, and gets consumed across our platform. This is a foundational, cross-cutting role: you won't own a single user-facing feature, you'll own the standards that every data producer and consumer downstream depends on to trust the data they're working with.

What You'll Do

• Define and own what good data provisioning looks like across WOG , spanning Data Quality, Data Delivery Performance and Data Interfacing Standards , and iterate those standards in close collaboration with policy stakeholders, ensuring they remain grounded in what agencies can realistically implement as the ecosystem matures.
• Design and own the agency support packages for DPS implementation , matching the right level of guidance, tooling, and support to each agency's technical maturity so that compliance is achievable for every agency regardless of where they start.
• Work with data engineering team to translate standards into tooling that data providers can actually use , spanning data quality validation, metrics computation, pipeline integration, and centralised monitoring.
• Own the roadmap for data quality and provisioning tooling, prioritizing against data provider pain points through requirements-gathering sessions, downstream consumer needs, and adoption risk (e.g., silent schema drift, incomplete metadata, inconsistent semantics across providers).
• Define and track success metrics for provisioning health: onboarding time, data quality incident rate, schema compliance rate, time-to-detect for drift/anomalies.
• Write and maintain clear, versioned documentation of every standard , the standard itself, the rationale, migration guidance for changes, and worked examples.
• Where standards intersect with regulatory or consent requirements, work with legal/compliance to ensure provisioning rules satisfy consent, data minimization, and audit requirements.
• Represent the provisioning standards function in cross-team and (where relevant) external/industry forums.

What we are looking for

• 4+ years of product management experience, with meaningful time spent on a data platform, data infrastructure, API platform, or developer-facing product
• Demonstrated experience defining standards, contracts, or schemas that other teams had to adopt , and successfully driving that adoption across teams you didn't manage.
• Strong technical fluency with data concepts: schemas, APIs, data contracts, ETL/ELT pipelines, data quality dimensions (completeness, timeliness, accuracy). You don't need to write production code, but you need to be credible in a room with data engineers.
• A track record of balancing governance rigor against provider/developer experience , you know that a standard nobody can practically comply with is worse than no standard at all. So you'll be as invested in the tooling, templates, and any support that make compliance achievable by data providing agencies.
• Excellent written communication , this role lives and dies by documentation quality. Comfortable writing specs, migration guides, and decision records that other teams will follow without you in the room.
• Strong stakeholder management skills: you'll be negotiating with data provider teams who don't report to you and don't always want to change how they work.
• Comfortable operating with ambiguity in a space that's still maturing , you'll be building some of these standards from scratch, not just maintaining existing ones.

Nice to have:

• Experience with data quality/observability tooling (e.g., Monte Carlo, Validio, Great Expectations, or an in-house equivalent).
• Background in a regulated or consent-driven data-sharing environment (open banking, health data exchange, gov data platforms, or similar).
• Experience with data contracts, schema governance frameworks (ODCS, OpenAPI, JSON Schema, Avro/Protobuf), and contract testing tools like Pact.
• Prior experience in an environment where data provenance and auditability are first-class concerns.

What we offer you:

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

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The role encompasses the delivery of Software-as-a-Service (SaaS) solutions on the ServiceNow platform, supporting a wide range of corporate and operational workflows across MND and its agencies. The successful candidate will provide technical leadership, drive solution architecture and platform governance, oversee system integration and service delivery, and work closely with business stakeholders, product managers, designers and engineers to design, implement, and continuously improve secure, scalable, and user-centric digital workflows.

This role offers an opportunity to modernise business processes, improve operational efficiency, and strengthen MND's digital transformation through the effective adoption of enterprise low-code and workflow automation technologies.

Key responsibilities:

• Lead the full lifecycle implementation of enterprise software systems, including planning, design, configuration, testing, deployment, and post-implementation support.
• Collaborate with various divisions to gather requirements, analyze business processes, and translate them into effective software solutions.
• Provide expert-level technical support and troubleshooting for complex enterprise software issues, ensuring minimal disruption to operations.
• Develop and maintain comprehensive documentation for software configurations, processes, and user guides.
• Conduct training sessions and workshops for end-users and technical staff on new software features and best practices.
• Monitor software performance, identify areas for improvement, and implement optimization strategies.
• Stay updated with the latest industry trends and emerging technologies in enterprise software, recommending suitable solutions to enhance government operations.
• Work closely with vendors and external partners to manage software licenses, upgrades, and support agreements.
• Contribute to the development of IT policies and standards related to enterprise software management.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Minimum of 5 years of experience in implementing, configuring, and supporting enterprise software systems.
• Proven expertise with at least one major Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), or Business Process Management (BPM) suite (e.g., SAP, Oracle, Salesforce, ServiceNow).
• Strong understanding of database management systems (e.g., SQL Server, Oracle, PostgreSQL).
• Experience with system integration and API management.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong project management skills with a track record of successful software deployments.
• Familiarity with government IT procurement processes and security standards is a plus.
• Relevant professional certifications (e.g., ITIL, PMP, vendor-specific certifications) are highly desirable.

Benefits: GovTech offers a total rewards approach, providing a holistic and market-competitive suite of perks, including leave benefits, employee wellness programs, and flexible work arrangements.

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At GovTech, we offer a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

The AI Programme at Singapore's Ministry of Education (MOE) develops AI products and shared capabilities to support teaching, learning and the work of schools. Our teams bring together product management, engineering, design and data science to identify useful applications, test them with users and improve them through evidence.

We are looking for a hands-on Senior Data Scientist to build, evaluate and improve these applications. You will work closely with product teams and education-domain colleagues to translate user needs into practical AI solutions, improve their behaviour and establish whether they deliver meaningful benefits in real settings.

Responsibilities:

• Work with product managers, engineers, designers and domain experts to understand user needs, identify suitable AI approaches, and define measurable outcomes and quality expectations
• Build and iterate on AI prototypes and workflows, using machine learning, large language models, retrieval and tool use where appropriate
• Improve AI behaviour through prompt development, structured experimentation and error analysis
• Design evaluations that reflect how products are used
• Combine human evaluation with automated methods, checking that automated scores align with human judgement and reveal meaningful differences between approaches
• Work with engineers to build reusable evaluation tools, versioned datasets and regression checks
• Use product data, user feedback and targeted experiments to assess usefulness and outcomes
• Translate findings into clear recommendations on product priorities, release readiness and further improvements
• Apply appropriate data-protection and responsible-AI practices
• Mentor colleagues, review evaluation approaches and analyses, and share practical methods that other teams can reuse

Requirements:

• Substantial experience in applied data science or machine learning
• Hands-on experience building and evaluating AI applications, including LLM-based systems
• Strong Python programming skills and working proficiency in SQL
• Sound foundations in statistics and experimental design
• Experience translating product goals and subjective quality expectations into measurable criteria
• Ability to work through ambiguous problems and collaborate effectively with product, engineering and domain colleagues

Preferred Skills:

• Experience in one or more of the following would be an advantage:
• Retrieval-augmented generation, AI agents, tool-use workflows or multimodal AI applications
• Automated evaluation pipelines, production monitoring, AI safety or robustness testing
• Education products, human-AI interaction or evaluating systems where quality depends on context and professional judgement
• Product experimentation and measuring improvements in user outcomes or productivity
• Taking AI prototypes into practical use in cloud environments

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At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

As a Senior Data Engineer, you will design and build the data foundations that power environmental intelligence, operational decision-making and incident response capabilities. Your work will help transform fragmented environmental data into trusted, timely and actionable information that enables officers to respond faster and make better decisions during environmental incidents.

Responsibilities

A) Systems & Data Integration

• Design and develop scalable backend services and APIs to integrate environmental monitoring systems, sensor networks, public feedback platforms and operational systems
• Build reliable data ingestion capabilities for internal and external data sources
• Develop data integration services that support the timely exchange of environmental and operational data across multiple systems
• Implement robust error handling, retry mechanisms and observability practices to ensure operational reliability
• Ensure data quality, traceability and lineage across critical environmental datasets

B) Data Platform & Engineering

• Build and maintain batch and near real-time data pipelines that process environmental, operational and public feedback data
• Design scalable data models that support incident investigations, operational reporting and analytics use cases
• Transform fragmented datasets into trusted, consumable and decision-ready data products
• Optimise pipeline performance, reliability and scalability to support mission-critical operations
• Monitor, troubleshoot and resolve production data issues to maintain platform health

C) Analytics & Intelligence Enablement

• Develop curated datasets that support operational dashboards, investigative workflows and management reporting
• Partner with Product Managers, engineers, analysts and NEA stakeholders to translate business needs into data products
• Enable self-service analytics through discoverable, well-governed and trusted data assets
• Support environmental intelligence, advanced analytics, modelling and future AI-enabled use cases
• Identify opportunities to improve data accessibility, usability and decision-making across the organisation

D) Engineering Excellence

• Implement automated testing, CI/CD and deployment best practices
• Maintain platform monitoring, alerting and operational health dashboards
• Contribute to solution architecture, technical design and engineering standards
• Promote best practices in software engineering, data governance, security and reliability
• Continuously improve engineering processes, tooling and platform capabilities

Requirements

• 3-8 years of experience in Data Engineering, Software Engineering or related fields
• Experience designing and operating production-grade data pipelines
• Comfortable working with product managers, engineers, analysts and business stakeholders
• Able to work independently in ambiguous problem spaces
• Strong analytical and problem-solving skills

Technical Skills

• Strong proficiency in Python and SQL
• Experience designing and building ETL / ELT pipelines
• Strong understanding of data modelling, data warehousing and data lake architectures
• Hands-on experience with Databricks, Apache Spark or similar distributed data processing technologies

Nice to Have

• Experience working with environmental, scientific or geospatial datasets
• Experience integrating IoT devices, environmental monitoring systems or sensor networks
• Experience supporting mission-critical operational systems

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As a Senior Data Engineer in the Data Platform team, you will design, build, and operate highly reliable data systems that handle critical data at scale. You will work across data engineering, software engineering, distributed systems, and platform engineering to ensure that data can move securely and reliably across Singpass.

Responsibilities:

• Design, build, and operate scalable data platforms and distributed data systems that support both real-time and batch workloads.
• Build and evolve event-driven architectures and stream-processing systems, modelling complex event flows to support fraud detection, product insights, business intelligence, and real-time capabilities.
• Develop robust data ingestion and processing pipelines with strong guarantees around data quality, freshness, availability, and integrity.
• Design platform capabilities that make it easier and safer for engineering, data, and product teams to consume and work with data.
• Build observability and telemetry to monitor platform health, including data freshness, schema drift, pipeline performance, failures, and other DataOps signals.
• Diagnose complex production issues across applications, data pipelines, infrastructure, and distributed systems, and address their root causes.
• Design and evolve architectures that meet stringent requirements for security, reliability, resilience, scalability, and maintainability.
• Write secure, high-quality, production-ready code and contribute to strong engineering standards through design reviews and code reviews.
• Improve developer experience through better tooling, automation, platform abstractions, and engineering workflows.
• Manage technical debt and continuously improve the reliability, performance, and operability of the platform.
• Work closely with software engineers, data scientists, product managers, cybersecurity specialists, and other teams to translate product and operational needs into scalable technical solutions.

As a Senior Data Engineer, you will also be expected to:

• Provide technical leadership for complex data platform initiatives from design through production.
• Lead architecture and technical design discussions, helping teams navigate trade-offs across scalability, reliability, security, performance, and delivery.
• Establish and champion engineering and DataOps best practices across the platform.
• Identify opportunities to simplify architectures, strengthen platform capabilities, and improve engineering productivity.
• Mentor engineers and raise engineering standards through technical guidance, design reviews, code reviews, and knowledge sharing.
• Influence technical decisions beyond your immediate area and collaborate across teams on shared platform and architecture challenges.
• Support technical hiring and contribute to building engineering capability within Singpass.

We value strong engineering fundamentals and technical judgment over experience with any particular technology. We are looking for engineers who:

• Have strong software engineering fundamentals and experience building production-grade distributed or data-intensive systems.
• Have experience designing and operating event-driven architectures, messaging systems, and/or stream-processing systems.
• Understand data platform concepts such as ingestion, transformation, storage, data modelling, data quality, governance, observability, and data lifecycle management.
• Can reason about distributed-system challenges including scalability, fault tolerance, consistency, reliability, and performance.
• Understand how to design systems for both real-time and batch data-processing workloads.
• Build systems with strong operational practices, including monitoring, alerting, incident response, and observability.
• Think carefully about security, privacy, and data governance when designing systems that handle sensitive information.
• Have strong debugging and problem-solving skills and are comfortable investigating complex problems across multiple layers of a system.
• Are comfortable making and communicating technical trade-offs through architecture discussions, design documents, and code reviews.
• Take ownership of systems beyond implementation, including deployment, operations, reliability, and continuous improvement.
• Communicate effectively and collaborate across engineering, product, data, cybersecurity, and other stakeholder groups.
• Mentor other engineers and help raise the technical bar of the wider engineering team.

Experience with technologies or concepts such as Kafka or other event-streaming platforms, stream processing, cloud data infrastructure, data lakes or warehouses, schema management, DataOps, feature stores, and large-scale distributed systems would be valuable, although we do not expect candidates to have worked with every technology.

Job Data by YubHub.

Key Responsibilities:

• Design and maintain enterprise data architecture, including data models, integration frameworks, and storage solutions based on business requirements.
• Govern schema design standards and data integrations across multiple source systems while collaborating with stakeholders like system engineers, vendors, and business units.
• Architect and build data pipelines while ensuring data is well-structured for analysis and reporting.
• Optimise system and pipeline performance through ongoing monitoring and implementation of scalable solutions designed to handle expanding data volumes and growing organisational demands.
• Lead a team of data engineers to solve intractable data problems.
• Lead and collaborate with business stakeholders, data engineers, analysts, infrastructure teams, and vendors to understand data requirements and ensure that data systems are scalable, reliable, and aligned with business objectives.
• Maintain data quality, integrity, security, and compliance standards across data systems.

Requirements:

• Bachelor's degree in computer science, Information Technology, Data Engineering, or a related field.
• Minimum 5 to 8 years of experience in data architecture and data engineering, with a demonstrated track record of successfully delivering large-scale project implementations.
• Minimum 3 to 5 years of experience in cloud technologies such as AWS infrastructure and native AWS tools (CloudWatch and Glue).
• Minimum 3 to 5 years of experience in data modelling, data access, and data storage infrastructure including Data Lake, Data Virtualisation, and Data Warehouse for efficient storage and retrieval.
• Minimum 2 to 4 years of experience in REST API and web requests/protocols.
• Strong analytical thinking and problem-solving competencies.
• Strong leadership, communication, and interpersonal skills to collaborate effectively with diverse project teams.

Benefits:

• GovTech offers a total rewards approach, providing a holistic and market-competitive suite of perks, including leave benefits and employee wellness programs. Flexible work arrangements are also available, subject to job role.

Job Data by YubHub.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

We are looking for a Technical Product Manager to own ApplySG's advanced capabilities, driving it from concept to launch.

Responsibilities:

• Define product vision, outcomes and roadmap aligned with business and industry needs
• Engage internal users and external industry stakeholders to identify problems and priorities
• Translate needs into clear functional and technical requirements and acceptance criteria
• Prioritise product backlog based on value, risk and technical constraints
• Guide iterative delivery and releases with engineering teams and vendors
• Own product post go-live, including adoption, stability and continuous improvement
• Analyse issues, drive root cause analysis and prioritise improvements

Technical & Architecture Responsibilities:

• Provide strong technical product leadership, including evaluating solution options and trade-offs
• Where required, act as the product's solution architect, defining high-level architecture, integration approach, data flows and non-functional requirements
• Where a dedicated architect exists, partner closely to drive coherent technical decisions

Requirements:

• At least 2 years' experience in software engineering, product management, digital solution ownership, business analyst or similar roles
• Strong technical foundation (architecture, integration, data, security fundamentals)
• Experience working with Agile or iterative delivery teams
• Strong stakeholder management across technical and non-technical audiences

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At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

AI Practice is the AI R&D and capability development arm of GovTech's Government Technology Office (GTO). As a Senior Data Scientist (Multimodal AI) on the Multimodal AI Squad, your work will span two broad areas: Frontier Exploration and Evaluation, and Agency Engagement and Transformation.

Day to day, you can expect to:

• Experiment with state-of-the-art multimodal models (VLMs, MLLMs, diffusion models, speech and audio models) and evaluate their applicability to government use cases and strategy
• Design, build, and run evaluations and benchmarks for AI models on real-world Singapore government tasks , including constructing the underlying datasets, defining metrics and scoring, and standing behind results that inform agency and vendor decisions
• Build functional prototypes and proof-of-concept solutions for agency engagements spanning smart city video analytics, document intelligence, generative media, and content authentication
• Stay current with the latest developments in applied AI and assess what translates from research settings to practical government applications
• Support the development of our multimodal AI showcase and prototyping platforms, and advise on deployment considerations such as on-premise vs cloud, hardware, and cost
• Produce technical write-ups and contribute to knowledge artefacts such as handbooks, reports, and evaluation findings

We are looking for a Lead/ Senior Data Scientist who sits at the intersection of exploration and applied AI. Someone who can pick up a new model or technique, understand how it works, and turn it into something users can actually try , and who can then show, credibly, how well it works.

Requirements:

• Degree in Computer Science, Data Science, AI/ML, Engineering, or a related field
• 5+ years applied ML/data science, with meaningful depth in at least one non-text modality , computer vision, video understanding, audio/speech, or generative image/video
• Solid understanding of machine learning fundamentals, including model training, evaluation methodology, and experiment design , comfort with sampling, uncertainty, and metric selection is a strong plus
• Foundational knowledge of computer vision concepts and/or hands-on experience working with image, video, or audio data
• Exposure to multimodal AI systems, vision-language models, and generative AI , including fine-tuning (e.g. LoRA) and synthetic data generation
• Practical sense for running models: GPU/VRAM constraints, open-weight vs commercial API trade-offs, and the cost implications of each
• Working knowledge of cloud solution architecture on GCP and/or AWS , able to stand up and structure prototypes using managed compute, storage, and model-serving services
• Comfortable using AI-assisted development tools (e.g., Claude Code, Cursor, OpenAI Codex) to accelerate your work
• Treats AI as a collaborator, using it to learn new libraries, debug, and move faster , and re-tests frontier model capability first-hand rather than relying on secondhand claims
• Curious and outcome-oriented. You enjoy going deep on a problem but ultimately care about whether it works in practice
• Comfortable with ambiguity. Government AI work means scoping problems that aren't always well-defined, running several workstreams at once, and accepting that not every prototype ships
• Comfortable leading a small team of junior data scientists , setting technical direction, breaking down problems, giving feedback, and growing capability alongside your own delivery.
• Strong communicator. You can explain what you built and why it matters to both technical peers and non-technical agency stakeholders , including turning a metric into a recommendation someone can act on

Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programmes. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

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At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

TradeNet is Singapore's National Single Window for trade permit processing. It handles over 9 million permit applications annually and accounts for around 10% of national tax revenues. We are replacing the decades-old legacy system with a modern, cloud-native platform.

You are the person the programme relies on for this. You own the migration approach, the operational health of the estate, and the standards squads follow when they touch data. Teams here use AI-assisted development workflows daily, including LLM/agentic-AI tooling for spec building, code generation, and test automation.

Responsibilities

Legacy Data Migration

• Own the migration of legacy production data end to end: extraction, transformation, loading, reconciliation, and cutover.
• Build the reconciliation tooling that proves the migrated data is correct , row counts, financial sums, referential integrity, and business invariants checked on both sides.
• Design and execute phased cutovers using dual-write, backfill, and shadow-read approaches, with a rollback path you have rehearsed.
• Work out what legacy data means before you move it, by reading stored procedures, triggers, constraints, and the table relationships nobody wrote down.
• Execute complex phased cutovers using a 'Co-existence' model for user cohorts, prioritizing batch-based migration over integrated strangler patterns to minimize legacy dependency risks.
• Perform detective work to reverse-engineer undocumented business logic from legacy Oracle stored procedures and triggers before migration.

Performance and Tuning

• Find and fix slow queries. Read execution plans, correct the bad ones, and tell the owning squad what to do differently next time.
• Own indexing across the estate: add what's needed, remove what isn't, and watch the write cost.
• Tune instance and server configuration , memory, work_mem, checkpoints, autovacuum, parallelism, connection limits.
• Diagnose contention under production load: lock waits, long-running and idle-in-transaction connections, deadlocks, hot rows.
• Own connection pooling and pool sizing, table and index bloat, vacuum strategy, and partitioning of large history tables.
• Do capacity planning and cost tuning. Right-size instances and storage instead of scaling up by reflex.

Database Operations and Reliability

• Own backup and recovery, including scheduled test restores and point-in-time recovery. Verifying that backups ran is not the same as knowing you can restore.
• Own high availability and disaster recovery: streaming replication, read-replica routing, lag monitoring, and failover drills you actually execute.
• Plan and run major and minor version upgrades with minimal downtime.
• Build observability for the data layer so problems surface before users report them , slow queries, replication lag, bloat and vacuum health, pool saturation.
• Take part in on-call for database incidents, lead root-cause analysis, and publish the written follow-up.

Schema, Security, and Governance

• Review and approve schema changes and migrations from squads before they reach production, especially on shared and high-volume tables.
• Run schema change safely against live traffic: online index builds, non-blocking DDL, throttled backfills, expand-contract patterns for column changes.
• Own access control and least-privilege roles across environments, encryption at rest and in transit, credential rotation, and secrets handling.
• Implement data classification, masking, and anonymisation for non-production environments.

Technical Leadership

• Set the programme's standards for migration safety, schema change, performance, and operational hygiene, and build the tooling that makes those standards easy to follow.
• Make the trade-off between data integrity and delivery timelines explicit and visible. Some shortcuts are acceptable; some data damage cannot be undone, and you are the one who says so.
• Advise application engineers on transaction boundaries, isolation levels, idempotency, retry behaviour, and ORM patterns that generate poor SQL.

Requirements

• At least 9 years of hands-on database engineering or DBA experience on production systems with real transaction volume and real consequences for downtime.
• Deep Oracle expertise: query tuning and execution plans, indexing, partitioning, vacuum and bloat management, replication, connection pooling, configuration tuning.
• Experience with PostgreSQL as a target architecture, including schema transformation, PL/pgSQL conversion, and heterogeneous replication (Oracle to Postgres).
• A track record migrating large production datasets off legacy platforms, including reconciliation, phased cutover, and rollback planning where losing data is not an acceptable outcome.
• Strong operational depth: backup and recovery with tested restores and PITR, high availability, failover, monitoring, and incident response as first responder.
• Ability to reconstruct business logic from legacy database artefacts: stored procedures, triggers, constraints, undocumented relationships.
• Strong SQL, plus comfort with application code and ORMs to debug across.
• Experience with CDC and replication tooling such as Golden Gate, AWS DMS, or logical replication.
• Experience running databases on AWS (RDS, Aurora).
• Scripting ability for automation in Python, Bash, or similar.
• Practical experience with database security and compliance controls: roles and privileges, encryption, masking, audit logging.
• Strong written technical communication.

Nice to Have

• Experience in Singapore government technology ecosystem (GovTech, SGTS, IM8/CSA frameworks).
• Background in trade, customs, regulatory, or financial platform engineering.
• Experience with data-governance and compliance constraints that shape architecture (data residency, classification, audit trails).

Benefits

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Job Data by YubHub.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good. Join us to advance our mission and shape your future with us today!

What you will be working on

Automated Workflow (formerly known as Opus) is an AI automation builder that lets any public officer automate agentic workflows, build business rules, integrate to whole-of-government tools and orchestrate agents with compliance built in. We are scaling fast, and need someone to help us get this into the hands of every agency that needs it.

You're responsible for leading the product strategy and execution of our AI automation platform. You define the product vision, align cross-functional teams around long-term goals, and use data to drive prioritisation and decision-making. You identify opportunities, validate ideas through research and experimentation, and ensure we ship the right things at the right speed , balancing quality with urgency.

• Lead product strategy and vision for complex or ambiguous problem spaces, translating user needs and business goals into a coherent product roadmap
• Critically analyse data and define success metrics to drive prioritisation , leveraging data to validate or kill ideas before development, and making recommendations grounded in evidence
• Plan and evaluate features informed by user research, customer feedback, market research, competitor review, technology trends and internal feedback loops
• Identify and mitigate risks from both technical and market perspectives, anticipating potential challenges at the project level
• Foster a culture of speed, simplicity and agility , recognising the tradeoffs between shipping fast and accumulating technical debt
• Take full ownership of broad, ambiguously-scoped projects , translating team goals into actionable plans, prioritising tasks, and driving workstreams to successful outcomes
• Proactively identify opportunities, synthesise data into clear recommendations, and connect analyses to organisational impact

What we are looking for

• Proven experience as a Product Manager with a track record of leading complex technology products or digital platforms.
• Strong product sense , able to connect user problems, business value and technical feasibility into clear product decisions
• Data-driven decision makers , comfortable defining metrics, running experiments, and killing ideas that don't work
• Clear communicators , both in writing and verbally, aligning engineering, design and leadership around a shared vision
• User-obsessed , grounding decisions in research, feedback and real-world usage rather than assumptions
• Comfortable with ambiguity , thriving in complex spaces where the right answer isn't obvious and the scope isn't handed to you
• Committed to serving the public good
• Comfortable with AI and automation tools , you'll be shaping a product in this space
• Startup mindset , scrappy, takes initiative, builds before being asked. We're a small team and you'll wear multiple hats
• Familiar with WOG tools and the public sector technology landscape

What we offer you

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

Job Data by YubHub.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

Help shape and manage GovTech's digital product portfolio as one enterprise. The role works across products and programmes to identify priority government problem spaces, guide investment and lifecycle decisions, reduce duplication, and improve how products work together.

You'll combine product strategy, portfolio analysis and stakeholder management to develop frameworks, use evidence to make recommendations, and drive alignment across teams,often in ambiguous problem spaces without direct authority.

The Enterprise Portfolio Office (EPO) helps GovTech manage its digital product portfolio as one enterprise , ensuring we invest in the right problems, reduce duplication, and build reusable capabilities that can come together to support common government business processes.

As a PM2 in EPO, you will work across product teams, programmes and stakeholders to shape portfolio strategy and turn it into practical decisions on where to invest, what to build/buy/reuse, and how the portfolio should evolve.

Responsibilities:

• Shape portfolio strategy: Identify important government problem spaces and business processes, and translate them into implications for GovTech's product portfolio.
• Drive investment decisions: Develop and apply portfolio principles to assess where GovTech should invest, reuse, consolidate, buy or stop investing.
• Analyse the portfolio: Use product, adoption, cost and other evidence to identify gaps, overlaps and opportunities across programmes.
• Improve portfolio coherence: Work with product teams to make capabilities more reusable, interoperable and composable across GovTech.
• Drive portfolio lifecycle decisions: Support decisions to invest, scale, merge, reposition or sunset products.
• Establish portfolio management practices: Build the frameworks, metrics and operating rhythms needed to manage the portfolio systematically.
• Influence across teams: Work with PMs, programme leadership and senior stakeholders to align around portfolio-level decisions, often without direct authority.

Requirements:

• A strong product thinker who is comfortable operating in ambiguity and moving between strategy, analysis and execution.
• You should be able to structure messy problems, form evidence-backed recommendations, communicate clearly with senior stakeholders, and bring multiple teams toward a shared outcome.
• Experience in product management, strategy, portfolio management or digital transformation would be useful.

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You will own a dual-track roadmap:

• For Developers: Building the "Safety Stack",a suite of automated Evals, Guardrails, and Red-teaming tools that allow teams to deploy LLMs with speed and confidence.
• For Governance and Observability: Architecting the "Governance Layer",observability tools and risk-posture dashboards that provide a unified view of AI compliance across the whole-of-government (WOG) ecosystem.

Key Responsibilities:

1. Defining the Sovereign Safety Standard

• Define the long-term strategy for AI Safety-as-a-Service, transitioning governance from a manual checklist to an automated platform feature.
• Synthesize emerging global frameworks and local AI governance policies into platform features that make compliance "invisible" for developers.
• Establish the government's standard for AI risk levels, determining the safety benchmarks required for different use cases (e.g., citizen-facing vs. internal productivity).

1. Building the Guardrails & Audit Trails

• Lead the development of automated evaluation engines that stress-test products and models for prompt injection, PII leakage, toxicity, and hallucination before and after deployment.
• Partner with Engineering to integrate safety checks directly into CI/CD pipelines, ensuring that "Safety-by-Design" accelerates rather than hinders deployment.
• Build real-time monitoring tools to detect "jailbreak" attempts and model drift, ensuring rapid mitigation of live AI risks.

1. Bridging Policy & Code

• Act as the primary liaison between Policy/Legal teams and Engineering teams to ensure technical tools meet policy and legal intent.
• Cultivate a culture of safety across GovTech by publishing playbooks, standardizing red-teaming exercises, and educating teams on the evolving LLM vulnerability landscape.

1. Trust-Centric Metrics & Accountability

• Define and track KPIs such as Mean Time to Detect (MTTD) vulnerabilities, Policy Coverage %, and Guardrail Efficacy Rates.

What You Will Bring:

• Senior Product Leadership: Proven experience managing complex technical products, specifically those focused on Security, Governance, or AI/ML infrastructure.
• AI Safety Domain Expertise: Deep understanding of Generative AI risks (e.g., prompt injection, training data poisoning, algorithmic bias) and the current state of AI safety research.
• The "Translator" Skillset: Exceptional ability to distil abstract ethical principles into concrete technical requirements and APIs.
• Analytical Rigor: A background in using data-driven evaluation frameworks (e.g., RAG evaluation, perplexity scoring, or model benchmarking) to measure performance and risk.
• Developer Empathy: A deep understanding of developer workflows and a commitment to making safety tools an "accelerant" rather than a "roadblock."

What we offer you: GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

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As a Product Manager, you will hold significant ownership over your product domain, driving it from concept to reality while aligning with the broader programme goals. Your core responsibilities include:

• Discover what problems are worth solving, working directly with judges, judicial officers, lawyers, court administrators, partner agencies and members of the public to understand their needs and pain points.
• Prioritise based on evidence and outcomes, making decisions about what to build now, what to learn more about and what not to build.
• Deliver value incrementally using modern product and engineering practices that reduce delivery risk, support learning from real usage and avoid big-bang replacement.
• Measure whether the product is working, defining meaningful measures of success and using qualitative and quantitative evidence to understand where the product should improve.
• Build alignment around product decisions, communicating the problem, evidence, priorities and trade-offs clearly to stakeholders and your delivery team.

You'll Thrive in This Role If...

• You are curious about users and their problems. You want to understand why something works the way it does before deciding what should be built.
• You think beyond requirements. When someone asks for a feature, you naturally want to understand the underlying problem and whether there might be a better way to solve it.
• You use evidence to make decisions. You are comfortable combining user research, operational knowledge, product data and technical input rather than relying only on stakeholder opinion.
• You make thoughtful product trade-offs , balancing user value, operational needs, technical sustainability, security, compliance and delivery risk.
• You communicate clearly. You can explain a complicated problem, the evidence behind a decision and the trade-offs involved in a way that different audiences can understand.
• You want to develop your product craft. You actively seek feedback, learn from more experienced Product Managers and reflect on how you can make better product decisions.

What Success Looks Like

• You understand your problem space deeply , not only the system, but the users, court processes and outcomes it exists to support.
• Your team is solving problems rather than processing requirements, with clear reasoning behind what it chooses to build and what it chooses not to build.
• You make increasingly independent product decisions, using evidence and good judgement while knowing when to seek guidance or escalate wider strategic decisions.
• Your product improves through learning, with user feedback, product data and operational evidence influencing what the team does next.
• Your team delivers useful improvements incrementally, creating value and reducing uncertainty throughout the transformation rather than only at the end.
• People trust you as the product owner for your space, because you understand the problem, communicate decisions clearly and follow through on outcomes.

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We are seeking a Product Manager to drive the discovery, development, and adoption of products and platforms that help agencies' IT teams in the applications delivery in the areas of quality and security. Taking an outside-in view, you will be understanding their pain points, identifying opportunities for tooling and automation, and translating these into impactful products.

Problem Discovery & Product Strategy

• Conduct deep discovery with agency IT teams to uncover toil and bottlenecks in application delivery
• Define product vision, strategy, and roadmap aligned with agency priorities and GDT HQ's mission
• Build business cases for new products and features; conduct market research to inform decisions
• Track key metrics to measure product impact and adoption across agencies

User Engagement & Stakeholder Management

• Build strong relationships with agency IT teams, CIOs, and cross-government stakeholders
• Lead user research , interviews, contextual enquiries, and usability testing , to deeply understand agency workflows
• Facilitate co-creation workshops and regular product reviews with agencies
• Translate user insights into actionable requirements, user stories, and acceptance criteria
• Communicate roadmap updates and manage expectations with senior leadership

Agile Delivery & Engineering Collaboration

• Lead sprint ceremonies: planning, stand-ups, reviews, and retrospectives
• Manage and prioritise the product backlog based on agency impact and strategic alignment
• Work closely with engineering leads to remove blockers, manage dependencies, and balance technical debt
• Drive product launches and adoption strategies targeted at agency IT teams; monitor and iterate post-launch

What we are looking for

• At least 5 years in product management with at least 7 to 10 years of strong track record of end-to-end delivery
• Proven experience in agile environments, product discovery, and cross-functional team leadership
• Experience managing stakeholders across organisational levels, including senior leadership
• Technical fluency to engage meaningfully with engineering teams on architecture and feasibility
• Familiarity with SDLC, CI/CD practices, cloud infrastructure, REST APIs, and identity/authentication concepts
• Proficiency in product and agile tools (e.g. JIRA, Confluence, product analytics tools)
• Knowledge of DevOps, security or automation/testing tools is a strong advantage

What we offer you

• GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives
• Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks

Job Data by YubHub.

As a Product Manager, you will become the person who understands the product better than anyone outside the engineering team, uses it hands-on every day, and turns that mastery into adoption across the organisation with an agency-first mindset.

Responsibilities:

• Master the product and become its go-to expert
• Put yourself in the customer's shoes and actively seek out how different teams work
• Drive adoption creatively
• Own stakeholder relationships across departments
• Close the loop with engineering
• Shape AI-assisted capabilities
• Grow the portfolio

Requirements:

• You have a track record of owning a product or platform and driving its adoption
• You are independent and high-agency
• You are genuinely curious and technical enough to go deep
• You are customer-obsessed
• You have strong stakeholder and communication skills
• You bring creativity to growth
• 3 to 6 years in product management, or equivalent experience

Benefits:

• Leave benefits to meet your work-life needs
• Employee wellness programs
• Flexible work arrangements

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We are seeking an experienced Product Manager to drive data-related products and capabilities across MOE. The role will define product vision, shape problem statements, prioritise use cases, and drive delivery and adoption across governance, platform, and data-owning teams.

Core Responsibilities

• Define product vision, problem statements, and target outcomes aligned with MOE priorities.
• Identify and prioritise use cases based on user needs, policy intent, and system value.
• Translate requirements into product features, workflows, and implementation scope.
• Work with engineering, platform, governance, and operations teams to drive delivery.
• Clarify ownership, operating model, and end-to-end workflows across stakeholders.
• Track adoption, usage, and outcomes, and iterate based on feedback and data.
• Balance user experience, governance requirements, and technical feasibility.
• Prepare product updates, trade-off decisions, and roadmap proposals for leadership.

Requirements

• Relevant level of experience in product management, digital product delivery, consulting, or transformation roles.
• Experience driving products across multiple stakeholders and constraints.
• Strong ability to structure ambiguous problem spaces into clear product direction.
• Ability to align stakeholders across policy, business, and technical teams.
• Familiarity with enterprise data, governance, platforms, or public sector delivery.

Deployment Tracks: Sub-Areas Track 1: Student Hub Data & Product Focus: Delivering a coherent, user-centred Student Hub.

• Define Student Hub product vision and use cases across HQ, schools, and students.
• Shape user journeys, workflows, and integration points across systems.
• Prioritise features across data, content, and service delivery layers.
• Drive adoption by ensuring solutions are useful, usable, and aligned with school realities.

Track 2: WOG–MOE Data Architecture Products Focus: Translating architecture into usable product capabilities.

• Define products that enable data sharing, integration, and interoperability across MOE and WOG.
• Translate architecture principles into concrete features, standards, and reusable components.
• Prioritise capabilities that unlock cross-system workflows and data reuse.
• Balance long-term architecture goals with incremental, deliverable product steps.

Track 3: Data Governance & Metadata Products Focus: Making governance and metadata usable and adoptable.

• Define products that improve data ownership clarity, governance workflows, and compliance.
• Drive solutions that improve metadata quality, dataset documentation, and discoverability.
• Embed governance into day-to-day workflows, not just policy documents.
• Ensure governance capabilities are practical, scalable, and adopted by data owners.

Track 4: Data Authorisation & Authentication Products Focus: Simplifying and strengthening secure data access.

• Define product solutions for data access request, approval, and provisioning workflows.
• Improve user experience while maintaining security and auditability requirements.
• Align identity, access, and data controls into end-to-end product flows.
• Drive adoption of consistent, transparent, and scalable access models.

Common Good-to-Have

• Experience in public service, education, or enterprise data transformation.
• Familiarity with governance frameworks, metadata platforms, or access control systems.
• Ability to develop product artefacts such as roadmaps, service blueprints, and user journeys.

What we offer you GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

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Join us as we support Singapore's vision of building a Smart Nation, a nation of possibilities empowered through info-communications technology and related engineering.

Who We Are

The Trust & Safety Group builds technology that keeps Singapore's online spaces safe. As part of this group, the GovTech Anti-Scam Products (GASP) team develops solutions to detect, disrupt and deter scammers at scale , spanning data infrastructure, AI/ML-powered proactive detection, partner API integrations, and front-end systems for enforcement agencies. Beyond scams, our work extends to tackling terrorism, child sexual exploitation material, youth and family digital wellbeing, and AI safety risks and deepfakes.

Who Are We Looking For

Bring your engineering expertise and problem-solving ability to fighting scams with technology. You will deliver features that span multiple components, make sound trade-offs between speed, quality and maintainability, and take growing ownership of the systems you build.

We use cloud services and open source wherever possible: AWS, React / React Native, and a mix of SQL/NoSQL databases, among others. Knowing what to build versus what to reuse lets us focus on delivering value rather than re-solving solved problems.

As a software engineer, you will:

• Build POCs and features spanning multiple components to demonstrate technological opportunities.
• Contribute to system architecture and design decisions, with mentorship on cross-component trade-offs.
• Write and review production-quality code, and expand test coverage across key workflows.
• Contribute to CI/CD pipelines, manage cloud deployments, and own observability for what you ship (logging, metrics, SLIs/SLOs).
• Participate in incident triage and resolution, escalating complex issues appropriately.
• Use AI-assisted coding tools to accelerate delivery, reviewing AI-generated code to the same bar as human-authored code.

Requirements

Must have:

• Python, JavaScript and/or TypeScript
• Strong knowledge of AWS Cloud
• Strong knowledge of algorithms and data structures
• Ability to deliver moderately complex, multi-component features with growing independence
• Good knowledge of IaC (such as Terraform)
• Experience with creating GitLab CI/CD templates for different use cases

Preferred:

• Running containers or serverless services
• Building high-scale, low-latency APIs and deploying scaled AI/ML solutions
• Data-intensive frameworks and data warehousing (e.g. AWS Glue, Spark); bonus for graph databases (e.g. Neo4j)
• Event-driven and streaming architectures using SQS/SNS/EventBridge; bonus for Kinesis

You're not just here to write code, but also to help figure out what we should be building and how we should build it. You will work on meaningful projects to reduce scams and make a big impact on people's lives.

What It Is Like Working Here

• Rapid Prototyping - Instead of spending too much time debating ideas we prefer testing them. This identifies potential problems quickly, and more importantly, conveys what is possible to others easily.
• Ownership - In addition to technical responsibilities, this means having opinions on what is being done and ideas on what should be done next. Building something that you believe in is the best way to build something good.
• Continuous Learning - Working on new ideas often means not fully understanding what you are working on. Taking time to learn new architectures, frameworks, technologies, and even languages is not just encouraged but essential.

Job Data by YubHub.

At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

GovTech aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. Play a part in Singapore's vision to build a Smart Nation and embark on your meaningful journey to build tech for public good.

AI is being adopted across government at pace , and with that comes real risk. Models hallucinate. Prompts get injected. Outputs can be unsafe. And AI-generated media is getting harder to spot and easier to produce at scale. We're looking for a product manager to contribute to our work in making AI safer and more accountable across government.

You'll be part of AssuranceAI , the AI Programme's function focused on AI behaviour and AI risk , and you'll own an assigned product area spanning evaluation, runtime safeguards, assurance reporting, and AI manipulation detection. You'll work within a team led by a lead product manager, and you'll be expected to operate with a high degree of independence within your scope.

Responsibilities

1. AI Evaluation

• Execute on the product roadmap for AI evaluation , covering groundedness, citation quality, safety and adversarial testing, and regression evaluation.
• Work with engineering to build and maintain reusable evaluation sets that product teams across the AI Programme can rely on, reducing duplicated effort.
• Use AI observability data to support groundedness evaluation, unsafe output analysis, and AI risk reporting.

1. Runtime Safeguards

• Contribute to the development of runtime safeguarding capabilities , including unsafe prompt and output detection, sensitive-content controls, prompt-injection indicators, and policy-based AI controls.
• Work with engineering to embed safeguards into development workflows, following the assurance-by-design approach established by the team.
• Support real-time monitoring for model drift, unsafe outputs, and prompt-injection attempts , flagging issues and working with engineering to resolve them.

1. Assurance Reporting

• Maintain and improve AI assurance reporting , evaluation history, risk and remediation records, and assurance status , contributing to the team's overall view of AI risk posture.
• Track and report on defined KPIs: evaluation coverage, guardrail efficacy, mean time to detect vulnerabilities, and policy coverage.

1. AI Manipulation and Online Safety

• Execute on the product roadmap for a whole-of-government platform that benchmarks and integrates AI detection solutions across image, video, and audio.
• Support continuous evaluation as the deepfake threat landscape evolves , gathering performance data, surfacing findings, and contributing to decisions on which detection capabilities to onboard, refresh, or retire.
• Work with capability developers and partner agencies to keep the platform operationally effective as a shared government service.
• Participate in the Community of Practice across government , sharing benchmarking lessons, datasets, and evaluation insights.

1. Translating Policy into Product

• Translate defined policy direction and requirements into concrete product specifications, evaluation criteria, and platform features.
• Work with the AI Practice to keep teams current on the evolving AI risk and vulnerability landscape, and contribute to playbooks and guidance materials.

Requirements

• Product experience , You've owned products or feature areas end-to-end and know what it takes to ship things that actually work for users.
• AI domain curiosity , You don't need to be an AI safety expert on day one, but you should be genuinely interested in AI risk, evaluation, safeguards, or online safety , and willing to go deep quickly.
• Analytical approach , You're at ease working with evaluation metrics, benchmarking results, and usage data to make decisions. You test assumptions before committing to development and use evidence to navigate trade-offs.
• Policy-to-product translation , You can read policy direction and translate it into something concrete , requirements, features, platform decisions.
• Stakeholder range , You can work effectively with engineers, agency users, capability developers, and policy teams , and keep them aligned without losing momentum.
• Execution discipline , You're organised, proactive, and can manage multiple workstreams without dropping the ball.

Benefits

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

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GovTech is looking for a Product Manager to own and drive key product initiatives within the AI Programme. Our mission is to transform the public sector from 'digitally enabled' to 'AI-augmented,' building a suite of high-impact AI products and shared capabilities that empower government agencies to innovate at scale.

As a Product Manager, you will take ownership of a defined product or feature area, driving it from conception through to launch. You will work closely with cross-functional teams , including engineering, design, data scientist and agency stakeholders , to define requirements, prioritise features, and ensure delivery stays on track.

Product Strategy & Feature Planning

• Contribute to and help shape the product strategy for your assigned product or feature area, ensuring alignment with the broader AI Programme goals and national digital ambitions.
• Evaluate and plan features informed by user research, customer feedback, market trends, competitor review, and internal feedback loops.
• Identify and mitigate risks that may impact the product from both a technical and market perspective.

Product Execution & Delivery

• Drive the end-to-end product lifecycle for your assigned area, from discovery and problem definition through to deployment.
• Balance speed, quality, and simplicity in product delivery, consulting with engineers and designers on implementation details and understanding the trade-offs involved.
• Make data-driven decisions on prioritisation , leveraging data to validate or refine ideas before development, and recommending experiments based on evidence.
• Ensure AI interventions within your area are safe, performant, and meaningfully integrated into the daily workflows of public officers.

User Engagement & Stakeholder Management

• Engage with stakeholders to understand operational challenges and translate them into clear, actionable product requirements for engineering teams.
• Regularly interact with stakeholders to balance user needs, market demands, and business objectives, ensuring solutions are practical and user-centric.
• Address issues and conflicts constructively, escalating appropriately when needed.

Ownership & Continuous Improvement

• Independently own your assigned products, demonstrating initiative and accountability throughout.
• Proactively identify and address issues with minimal guidance, knowing when to seek appropriate support.
• Identify opportunities to improve processes or outcomes within your own work and recommend next steps to the team.
• Adapt to shifting priorities independently, keeping focus on tasks that deliver the greatest expected business value.

Team & Culture

• Contribute actively to team culture by collaborating effectively with peers and stakeholders to ensure tasks are executed well.
• Share knowledge, resources, and learnings , including both successes and failures , openly to support team success.
• Suggest improvements that enhance team effectiveness and contribute to a culture of experimentation and user-centric design.

Requirements

• Product Ownership: Demonstrated experience owning a product or feature area end-to-end, with a track record of driving features from ideation to launch.
• Analytical Rigour: Ability to make data-driven decisions , using data to validate ideas, prioritise features, and measure impact.
• Technical Collaboration: Comfort engaging with engineers and designers on implementation details, understanding trade-offs between speed, quality, and simplicity.
• Stakeholder Engagement: Strong ability to work with cross-functional teams product teams and agency stakeholders, translating operational needs into clear product requirements.
• AI Curiosity: A working understanding of AI/ML concepts (e.g. generative AI, LLMs) and genuine interest in how AI can improve public sector workflows.
• Initiative & Adaptability: A proactive mindset , able to identify issues, recommend improvements, and adapt to changing priorities independently.
• Platform Product Thinking (nice to have): Familiarity with platform or shared-capability product thinking , understanding how a product or feature can be designed to serve multiple teams or use cases, rather than solving for a single point solution.

What we offer GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives, as we believe that diversity is the foundation to innovation. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

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The Attorney-General's Chambers (AGC) is Singapore's principal government legal service, responsible for legislation drafting, legal advisory, prosecution, and international law. AGC is undergoing digital transformation which includes the modernisation of its legislative drafting systems, the adoption of AI-powered knowledge management tools, and the development of a centralised data infrastructure to support evidence-based legal work products.

As a Product Manager, you will hold significant ownership over your product domain, driving it from concept to reality while aligning with the broader programme goals. Your core responsibilities include:

• Drive Product Vision and Strategy: Develop and articulate a clear product vision that aligns teams around long-term goals. Define and track success metrics, critically analysing data on at least a quarterly basis. Leverage market research, competitor reviews, and technology trends to inform strategic direction.
• Lead Data-Driven Product Discovery: Conduct and synthesise user research, customer feedback, and technical feasibility assessments. Use data to validate or challenge ideas before committing to development.
• Translate Domain Complexity into Clear Product Requirements: Work closely with legal, policy, and operations stakeholders to understand workflow complexities. Translate nuanced domain requirements into clear, well-scoped product specifications.
• Execute with Speed, Quality, and Agility: Partner with engineers and designers to scope, prioritise, and plan iterative delivery cycles. Consult on implementation details and understand the trade-offs between speed and technical debt.
• Guide Sound Technical and Architectural Decision-Making: Evaluate and recommend approaches to structured content design and document interoperability. Ensure architectural decisions are informed by data, user needs, and long-term maintainability.
• Drive Cross-Functional Alignment and Stakeholder Engagement: Facilitate alignment across diverse stakeholder groups, navigating disagreements constructively. Communicate product goals, priorities, and progress clearly to both technical and non-technical audiences.
• Mentor, Develop, and Strengthen the Team: Mentor and support junior product managers through knowledge sharing and constructive feedback. Help team members navigate day-to-day blockers and break down complex problems.

We are looking for someone with 8-12 years of product management experience, including leading complex systems or multi-product portfolios. You should have strong discovery skills and a track record of delivering user-centred, scalable solutions. You should be able to operate in high-ambiguity environments and establish structure where none exists.

GovTech offers a range of benefits, including leave benefits, employee wellness programs, and flexible work arrangements.

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Responsibilities:

• Craft custom experiences for each user journey
• Engage with agency Product Owners to establish a clear product vision
• Collaborate with business partners to define the product vision and mission
• Work out product outreach and promotion strategies
• Define the product go-to-market strategy
• Design, test, and iterate through experiments to improve the user journey
• Manage the product budget and secure funding
• Conduct user studies to understand their needs and problems
• Analyse data to uncover usage patterns
• Research the industry to understand competing solutions
• Translate the product strategy into technical plans
• Understand developers' needs and support them in exploring emerging tools and techniques
• Formulate strong proposals by evaluating different solutions
• Create data-driven analytics and insights
• Coordinate efforts across multiple functions
• Drive user adoption and growth
• Maintain a wide network with key user agencies and central government product teams
• Participate in public-speaking engagements
• Run efficient meetings and prioritize tasks
• Ensure the product meets security and performance requirements

Requirements:

• Diploma/Degree in Computer Science, Infocomm Technology, Engineering or related subject area
• Minimum 5 years of relevant experience
• Prior working experience in product management, IT business analysis, application solutioning design and testing
• Experience in modern product development/management technologies and practices such as Agile, Cloud, Design Thinking, and Product-Centric Development
• Strong analytical, conceptualisation and problem-solving skills
• Good communication skills
• A driven and motivated personality with an inquisitive mind
• Ability to learn and apply
• Relevant certifications such as CITPM, COMIT, PMP, and Certified Scrum Master

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At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

The Developer Productivity Programme equips thousands of government engineers with the platforms, tools, and practices they need to ship faster, more safely, and with greater confidence. This is a platform product role. The programme's product suite spans CI/CD, Managed Runtimes, AI tooling and enablement, as well as surfacing data, insights and productivity metrics to stakeholders.

Responsibilities

• Product Strategy, Portfolio Health and New Product Development: You will own the product strategy across the programme's full portfolio. This means building strategy grounded in user insights, market trends, and organisational goals, translating them into OKRs and long-term roadmaps, and driving execution within and across teams.
• Whole-of-Government Adoption and Stakeholder Engagement: You will drive adoption of developer productivity tools across the Whole of Government.
• AI Product Leadership: You will define how the programme's products evolve to support an AI-native software development lifecycle.
• Go-to-Market Leadership: You will own the go-to-market function for the programme's products, including platform pricing strategy and working with Comms and Marketing on positioning and communications.
• Team Leadership and Talent Development: You will lead and grow a team of Product Managers, setting high standards for product craft and mentoring individuals on analysis, strategy, and execution.

Requirements

• Significant experience in product management, with a proven track record of owning product strategy for complex, multi-product portfolios and driving outcomes across multiple teams.
• A developer or engineering background, or deep experience working alongside engineering teams.
• Deep empathy for developers as users and a clear understanding of what enterprises and government agencies need from developer tooling at scale.
• Demonstrated ability to build product strategy from user insights and market trends.
• Strong cross-organisational skills.
• Proven ability to cultivate high-performing teams, mentor product managers, and actively develop future leaders.

What we offer

GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs.

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We are looking for a Principal Product Manager, Deputy Director to join our team at the Ministry. This is a role for someone who operates at the intersection of deep product craft, strategic leadership, and organisational influence , someone who doesn't just build great products, but shapes how an entire department thinks about and delivers them.

Product Strategy and Execution You will lead the development of product strategy grounded in user insights, market dynamics, and organisational goals. You are the person others turn to when facing complex, ambiguous problems , guiding junior product managers on how to perform rigorous analysis and translate findings into sound product decisions.

Divisional Ownership You will take full accountability for the success of the CIO Office division , contributing to the definition of goals and outcomes, and driving their achievement.

Strategic Alignment You will translate divisional goals into a coherent theory of success, working with teams to develop OKRs and long-term roadmaps.

Culture and Organisational Influence You will shape the culture of the division , championing open communication, continuous improvement, and genuine collaboration.

People Leadership You will align division goals with broader ministry HQ objectives, setting high standards while empowering the people around you.

Requirements

• You have a strong track record of product leadership in complex, fast-moving environments.
• You are as comfortable shaping strategy in the boardroom as you are rolling up your sleeves to help a junior PM work through a difficult problem.
• You lead with clarity and conviction, but remain genuinely open to other perspectives.

What we offer GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks.

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At GovTech, we offer a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

The Product Strategy Office's mission is to maximise GovTech's resources to solve the most impactful problems, effectively and efficiently. This role offers a rare opportunity to shape GovTech's product direction in driving strategic initiatives that advance Singapore's Smart Nation agenda.

Responsibilities:

• Develop and execute product strategy for key areas, driving alignment with senior leaders across multiple teams including tech, policy, and business
• Translate overarching corporate goals into a cohesive portfolio strategy, ensuring every product line contributes to the company's financial and market objectives
• Consolidate individual product roadmaps into a master portfolio roadmap, identifying synergies, dependencies, and potential conflicts
• Continually assess the portfolio and work with senior stakeholders to determine which products require accelerated investment, which should be maintained, and which are ready to be sunset or pivoted
• Manage product doctrines, strategies, and best practices like a product, developing them as a POC, taking in learning, ground realities from forward-deployed Product Leads, and iterating on it
• Craft cross-product, end-to-end experiences by engaging directly with business users, demand aggregation, and deal desk stakeholders
• Design technical solutions by identifying the most effective combinations of existing GovTech platform products
• Generate functional prototypes in real-time alongside business users to validate assumptions and refine the product direction
• Work out product outreach and promotion strategies with the team responsible for customer success
• Identify key problem areas of national priority and catalyse the set-up of programmes to tackle these areas
• Guide teams in implementing best product practices, such as frameworks for product development, metrics, and review methodologies
• Drive reviews and recommendations for GovTech's products, getting alignment from both senior stakeholders and product teams
• Analyse market trends to identify gaps in current offerings that complement existing requirement streams
• Establish frameworks to measure and improve product success

Requirements:

• Experience in digital product management, with a track record of leading complex product initiatives across multiple product teams
• Product and Portfolio Management knowledge, especially in terms of articulating the impact of the problem and root cause, setting the right vision and success metrics, and discerning realistic technical requirements
• Hands-on, with end-to-end ownership of the problem
• Strong communicator in written, slides, or spoken form, with proven skills in influencing multiple senior stakeholders and teams without direct authority
• Interest in guiding a young team and the larger organisation in the PM skillset
• Entrepreneurial, corporate/business strategy, government experience a plus

Benefits:

• Rare opportunity to develop and execute the Singapore government's product strategy
• Own and drive overall product strategy that influences the organisation
• Gain broad perspective across government by working with leaders and understanding their priorities and plans
• Generous leave benefits to meet work-life needs
• In-house and external learning and development opportunities all year round

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As Senior/Lead Product Manager at RAiD, RSAF's digital innovation unit, you'll lead product teams building mission-critical digital capabilities for the Air Force, while helping scale product management as a discipline across RSAF's digital units.

Responsibilities:

• Partnering with the Head of Product to scale product management practices across RAiD, and eventually other RSAF digital units
• Monitoring cost and impact across the product portfolio, and making recommendations on streamlining, sunsetting, or doubling down based on ROI
• Leading product teams through the full lifecycle , design, development, launch, and iteration , for products used across the RSAF
• Experimenting with AI methodologies across product management, design, and software development to find real process improvements
• Mentoring junior PMs and supporting their growth
• Shaping portfolio strategy and scouting new domains and workstreams where digital can deliver mission impact for the RSAF

Requirements:

• 7+ years of experience in Product Management or related fields
• Track record leading product teams through the full lifecycle
• Comfort using data to drive portfolio-level decisions
• Experience building or scaling PM practices and mentoring junior PMs
• Strong stakeholder management across technical, operational, and possibly uniformed stakeholders
• Hands-on curiosity applying AI tools to product, design, or engineering workflows
• Singapore Citizenship required

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At GovTech, we offer you a purposeful career to make lives better. We empower our people to master their craft through continuous and robust learning and development opportunities all year round. Our GovTechies embody our Agile, Bold and Collaborative values to deliver impactful solutions.

The Sustainability & Environment Cluster (SEC) is a part of GovTech's Government Digital Transformation team, where we support the Ministry of Sustainability & Environment and its statutory boards , such as National Environment Agency , by developing digital solutions for weather and climate, public health, sustainability, and environmental protection.

We are seeking a dynamic and strategic Lead / Senior Product Manager to lead our Regulatory licensing product team. This individual will play a pivotal role in shaping the vision, strategy, and execution of the regulatory licensing platform.

Responsibilities:

• Develop and articulate a compelling product vision and strategy aligned with the agency's overall goals.
• Lead the product team to achieve this vision.
• Oversee the entire product lifecycle from ideation to launch and post-launch optimization.
• Ensure timely delivery of high-quality products.
• Create and maintain a comprehensive product roadmap that prioritizes features and enhancements based on business impact, customer feedback, and market demand.
• Work closely with engineering, design, and customer support teams to ensure alignment and effective communication throughout the product development process.
• Define and track key performance indicators (KPIs) or OKRs to measure product success and inform decision-making.
• Act as the voice of the customer within the organization.
• Foster a culture of continuous improvement and innovation.
• Mentor other product managers.
• Monitor and analyse product metrics and user feedback to ensure alignment with business objectives and customer needs.

Requirements:

• Bachelor's degree in Business, Engineering, or a related field.
• 8+ years of experience in product management, with a proven track record of managing successful products and mentoring other product managers.
• Strong leadership and team management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Excellent communication and interpersonal skills.
• Experience with agile methodologies and product management tools.
• Ability to work effectively in a fast-paced, dynamic environment.

What we offer: GovTech is an equal opportunity employer committed to fostering an inclusive workplace that values diverse voices and perspectives. Our employee benefits are based on a total rewards approach, offering a holistic and market-competitive suite of perks. These include leave benefits to meet your work-life needs and employee wellness programs. We champion flexible work arrangements (subject to your job role) and trust that you will manage your own time to deliver your best, wherever you are, and whatever works best for you.

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The Senior Product Manager is responsible for defining and delivering the product vision, strategy, roadmap, and outcomes for OneService@SG (OSSG). The role leads cross-functional product teams comprising business, design, engineering, data, security, and change management specialists to continuously improve municipal service delivery for citizens, agencies, and Town Councils.

Job Responsibilities:

• Define and articulate clear product vision, strategy, and roadmaps aligned with national priorities and citizen needs, collaborating closely with various government agencies and stakeholders.
• Conduct thorough user research, market analysis, and competitive landscape assessments to identify opportunities and inform product development.
• Translate complex policy objectives and user requirements into detailed product specifications, user stories, and acceptance criteria.
• Lead cross-functional teams, including designers, engineers, policy makers, and data analysts, through the entire product lifecycle from ideation to launch and iteration.
• Champion agile methodologies and best practices, fostering a culture of continuous improvement and rapid experimentation.
• Monitor and analyze product performance using key metrics, user feedback, and data insights to identify areas for optimization and growth.
• Manage stakeholder expectations and facilitate effective communication across all levels of government and with external partners.
• Identify and mitigate risks, ensuring product solutions are secure, compliant with relevant regulations, and scalable.
• Mentor and guide junior product managers, contributing to the professional development within the team.

Product Strategy & Vision

• Define and maintain the OSSG product vision, strategy, roadmap, and Objectives & Key Results (OKRs).
• Align product priorities with MSO's strategic outcomes and municipal service transformation agenda.
• Translate business needs, operational challenges, and citizen pain points into product opportunities.
• Balance business value, technical feasibility, cost, risk, and time-to-market considerations.

Product Ownership & Delivery

• Own the product backlog and prioritisation framework.
• Lead product discovery, solutioning, experimentation, and validation activities.
• Drive delivery of new capabilities, enhancements, integrations, and modernization initiatives.
• Make product trade-offs and decisions across scope, releases, timelines, and resources.
• Monitor product performance and continuously refine priorities based on data and user feedback.

Stakeholder Management

• Partner with senior leaders across MSO, MND, agencies, and Town Councils.
• Build consensus among diverse stakeholders with competing priorities.
• Facilitate governance discussions and present product recommendations to steering committees and senior management.
• Manage cross-agency dependencies and resolve escalated issues and risks.

Business-Tech Alignment

• Serve as the primary bridge between policy, operations, and technology teams.
• Ensure engineering, architecture, data, cybersecurity, and business requirements are aligned.
• Work closely with Design Managers, Engineering Managers, Architects, and Security teams to deliver high-quality solutions.
• Drive adoption of agile and product-centric delivery practices.

User & Service Design

• Champion citizen-centric and officer-centric design practices.
• Leverage user research, analytics, and operational insights to identify opportunities for improvement.
• Validate product assumptions through prototypes, pilots, and user testing.
• Ensure product solutions improve user experience, operational efficiency, and service outcomes.

Product Governance & Risk Management

• Ensure product delivery complies with security, privacy, and governance requirements.
• Manage product risks, dependencies, and release readiness.
• Support budget planning, procurement, vendor management, and contract performance.
• Provide regular reporting on delivery progress, outcomes, and product health.

Change Management & Adoption

• Drive agency and Town Council adoption of OSSG capabilities.
• Partner change management teams to ensure stakeholder readiness.
• Develop rollout plans, communication strategies, and success measures.
• Monitor adoption metrics and post-implementation outcomes.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Business Administration, or a related field. A Master's degree is a plus.
• Minimum of 8 years of experience in product management, with at least 3 years in a senior or lead product role, preferably within a government, public sector, or highly regulated environment.
• Proven track record of successfully launching and managing complex digital products or services with significant user impact.
• Strong understanding of agile development methodologies (Scrum, Kanban) and product management tools.
• Exceptional analytical and problem-solving skills, with the ability to synthesize complex information and make data-driven decisions.
• Excellent communication, presentation, and interpersonal skills, capable of influencing and engaging diverse stakeholders at all levels.
• Demonstrated ability to think strategically, innovate, and adapt to evolving policy landscapes and technological advancements.
• Experience with user research, usability testing, and design thinking principles.
• Familiarity with Singapore's digital government initiatives and public sector operating environment is highly advantageous.

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