Responsibilities:

• Dive into core, complex, large-scale backend systems
• Implement new features, enhance existing capabilities, and resolve issues within a live, massive system without negatively impacting customers
• Design and implement scalable, high-performance backend services and APIs using Java, Spring Boot, and cloud technologies
• Develop and maintain integration infrastructure, enabling third-party applications to seamlessly connect with Gong and extend its functionality
• Build generic, modular API interfaces that support a wide range of future use cases, ensuring flexibility and reusability
• Enhance system security, ensuring that Gong's external-facing capabilities are both powerful and secure
• Collaborate with internal teams and external partners to develop solutions that align with business and customer needs
• Take full ownership of features from design to production, ensuring reliability, maintainability, and performance
• Contribute to the strategic vision for Gong's integration ecosystem

Requirements:

• 5+ years of backend software development experience with a strong foundation in Java and modern cloud-based architectures
• Experience in both application and infrastructure development with a deep understanding of scalable SaaS solutions
• Strong proficiency in Java (Spring, etc.) and designing robust, maintainable APIs
• Experience developing durable systems and using relevant technologies and techniques (kafka, SQS, etc.)
• Experience with cloud platforms (AWS, GCP, or Azure) and building scalable microservices architectures
• A solid understanding of secure API design and best practices for external integrations
• Strong communication and collaboration skills
• Ability to take ownership and drive projects forward independently

Perks & Benefits:

• Private health insurance plans
• Wellbeing Fund with flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• Education & learning stipend for personal growth and development
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter

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You will own and manage the sales cycle to ensure Gong's growth within the commercial market. Once fully ramped, you will have knowledge of Gong's technology and solid business-to-business sales skills.

Responsibilities:

• Manage prospects from lead to close
• Clearly articulate and demonstrate Gong's value proposition, creating excitement and enthusiasm among prospects
• Cultivate long-term relationships with customers
• Maintain weekly sales forecast and achieve quota quarterly
• Run and implement 7 to 10 day pilot program

Qualifications:

• 6 months to 1 year+ of relevant closing experience for Commercial
• Located in San Francisco or Chicago
• Hybrid working model, 3 days a week in-office
• Previous SaaS and enterprise software experience
• Previous outbound prospecting experience
• Demonstrated success in achieving sales goals
• Excellent verbal and written communication skills
• Experience selling to sales leaders a plus
• Comfortable working in a fast-paced dynamic environment with startup experience
• Self-motivated with an entrepreneurial spirit
• Comfortable selling to VP, C-Suite executives, and sales leaders, navigating through multiple decision makers in an organization

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund with flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

The annual OTE for this position is $130,000 - $145,000 USD.

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You will own and manage the full sales cycle, with 100% focus on outbound prospecting.

Responsibilities:

• Source and manage a pipeline of net-new prospects through proactive outbound prospecting, from lead to close focused on Gong Foundations.
• Clearly articulate and demonstrate the value proposition, creating excitement and enthusiasm among prospects.
• Build relationships with net-new logos to drive them through the sales cycle to close.
• Maintain weekly sales forecast and achieve new business quota quarterly.
• Run and implement 7 to 10 day pilot program.

Qualifications:

• 6 months+ of relevant new business/net-new logo closing experience for Commercial.
• Previous SaaS and enterprise software experience preferred.
• Strong previous outbound prospecting experience.
• Demonstrated success in achieving new business sales goals.
• Excellent verbal and written communication skills.
• Self-motivated with an entrepreneurial spirit.

Perks & Benefits:

• Medical, dental, and vision plans.
• Wellbeing Fund.
• Mental Health benefits.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days.
• Monthly stipend for work from home days.

The annual OTE for this position is $130,000.

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You will own and manage the sales cycle to ensure Gong's growth within the commercial market. Once fully ramped, you will have knowledge of Gong's technology and solid business-to-business sales skills.

Responsibilities:

• Manage prospects from lead to close.
• Clearly articulate and demonstrate Gong's value proposition, creating excitement and enthusiasm among prospects.
• Cultivate long-term relationships with customers.
• Maintain weekly sales forecast and achieve quota quarterly.
• Run and implement 7 to 10 day pilot program.

Qualifications:

• 6 months - 1 year+ of relevant closing experience for Commercial.
• Located in the CHI metro area within a commutable distance to Gong's office.
• Hybrid working model, 3 days a week in-office.
• Previous SaaS and enterprise software experience.
• Previous outbound prospecting experience.
• Demonstrated success in achieving sales goals.
• Excellent verbal and written communication skills.
• Experience selling to sales leaders a plus.
• Comfortable working in a fast-paced dynamic environment with startup experience.
• Self-motivated with an entrepreneurial spirit.
• Comfortable selling to VP, C-Suite executives, and sales leaders, navigating through multiple decision makers in an organization.

Perks & Benefits:

• Medical, dental, and vision plans.
• Wellbeing Fund - flexible wellness stipend.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days each quarter.
• Monthly stipend for work-from-home comfort.

The annual OTE for this position is $130,000 - $145,000 USD.

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Responsibilities:

• Drive new business growth across a high-volume commercial territory
• Manage prospects from lead generation to closing
• Build strong relationships with customers to understand their business goals and objectives
• Prioritize and manage a broad book of prospects and accounts
• Effectively communicate Gong's value proposition to potential customers
• Continuously refine outbound messaging and prospecting motions
• Engage and educate business and sales leaders on the value of Revenue Intelligence
• Partner with Marketing, Partnerships, and Sales Engineering teams to execute effective outbound strategies
• Maintain an accurate weekly forecast and consistently deliver against quarterly quota

Qualifications:

• 2+ years of relevant closing experience for Commercial sales
• Track record of overachieving sales targets
• Previous SaaS and enterprise software experience
• Previous outbound prospecting experience
• Excellent verbal and written communication skills
• Comfortable working in a fast-paced, dynamic environment
• Comfortable selling to VPs, C-suite executives, and sales leaders

You Are:

• A self-starter and team player who thrives in a fast-paced, high-growth startup environment
• Passionate about providing exceptional customer experiences
• Creative, resourceful, detail-oriented, and well-organized
• Experienced in selling transformation/visionary solutions
• Comfortable leading technical presentations/demos and owning the full customer lifecycle
• Coachable and receptive to feedback
• Comfortable operating against high-volume KPIs and activity metrics

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Responsibilities:

• Manage prospects from lead to close
• Provide an exceptional customer experience
• Clearly articulate and demonstrate Gong's value proposition
• Cultivate lasting relationships with customers
• Run and implement pilot programs
• Maintain weekly sales forecasts and achieve quota quarterly

Qualifications:

• Fluency in written and spoken German and English required
• 2+ years of relevant closing experience in addition to outbound SDR/BDR experience
• Previous SaaS, AI, and enterprise software experience
• Previous experience selling a platform solution
• Demonstrated success in achieving sales goals
• Excellent verbal and written communication skills
• Experience selling to sales leaders is a plus

Perks & Benefits:

• Wellbeing Fund for flexible wellness stipends
• Mental Health benefits with covered therapy and coaching
• Education & learning stipend for personal growth and development
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter

Job Data by YubHub.

Responsibilities:

• Manage prospects from lead to close
• Provide an exceptional customer experience
• Clearly articulate and demonstrate the value proposition, creating excitement and enthusiasm among prospects
• Cultivate lasting relationships with customers
• Run and implement pilot programs
• Maintain weekly sales forecasts and achieve quota quarterly

Qualifications:

• Fluency in written and spoken German and English required
• 1+ years of relevant closing experience in addition to outbound SDR/BDR experience
• Previous SaaS and enterprise software experience
• Previous experience selling a platform solution
• Demonstrated success in achieving sales goals
• Excellent verbal and written communication skills
• Experience selling to sales leaders is a plus

Perks & Benefits:

• Private health insurance plans
• Wellbeing Fund with flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• Education & learning stipend for personal growth and development
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter

Job Data by YubHub.

You will become a master of discovery and a strategic business partner for prospective customers, driving company growth while navigating your own individual growth journey.

Responsibilities:

• Manage prospects from lead to close
• Provide an exceptional customer experience
• Clearly articulate and demonstrate the value proposition, creating excitement and enthusiasm among prospects
• Cultivate lasting relationships with customers
• Run and implement pilot programs
• Maintain weekly sales forecasts and achieve quota quarterly

Qualifications:

• 3+ years of relevant specific hunting and closing experience, in addition to outbound SDR/BDR experience
• Previous SaaS and enterprise software experience
• Previous experience selling a platform solution
• Demonstrated success in achieving sales goals
• Excellent verbal and written communication skills
• Experience selling to sales leaders is a plus

Perks and Benefits:

• Private health insurance plans
• Wellbeing Fund with flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• Education and learning stipend for personal growth and development
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter

Job Data by YubHub.

You will own and manage the full sales cycle, with a focus on outbound prospecting, and provide an exceptional customer experience.

Key responsibilities include:

• Sourcing and managing a pipeline of net-new prospects through proactive outbound prospecting
• Clearly articulating and demonstrating the value proposition to create excitement among prospects
• Building strong relationships with net-new logos to drive them through the sales cycle to close
• Running and implementing pilot programs
• Maintaining weekly sales forecasts and achieving new business quota quarterly

Requirements:

• Located in the Lehi area with a commutable distance to the office
• 6+ months of relevant new business/net-new logo closing experience
• Previous SaaS and enterprise software experience with consistent success in closing net-new deals
• Strong outbound prospecting experience and demonstrated success in achieving new business sales goals
• Excellent verbal and written communication skills
• Self-motivated with an entrepreneurial spirit

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You will own a portfolio of commercial accounts, acting as the primary relationship owner and driving expansion revenue by helping customers deepen their investment in the Gong platform.

Once fully ramped, you will have deep knowledge of Gong's technology and a strong consultative approach to account growth.

Responsibilities:

• Own a portfolio of commercial accounts, serving as the primary point of contact and trusted advisor
• Drive expansion revenue as your primary metric , identifying and closing upsell and cross-sell opportunities within your account base
• Deeply understand customer goals, team structures, and usage patterns to surface timely expansion opportunities
• Clearly articulate and demonstrate value, building the business case for broader adoption across customer organizations
• Cultivate long-term strategic relationships with key stakeholders to maintain strong account health and uncover growth potential
• Partner with Customer Success to ensure customers are well-adopted and positioned for expansion conversations
• Maintain an accurate pipeline of expansion opportunities and forecast reliably against quarterly targets

Qualifications:

• 1+ years of relevant account management or commercial sales experience, preferably in a SaaS company
• Proven track record of driving expansion revenue within a commercial book of business
• Previous SaaS and enterprise software experience
• Demonstrated success hitting and exceeding expansion or upsell targets
• Excellent verbal and written communication skills
• Experience engaging with sales leaders and revenue teams a plus
• Comfortable working in a fast-paced, dynamic environment
• Self-motivated with a consultative, growth-oriented mindset
• Comfortable engaging VP and C-Suite executives, navigating multiple stakeholders within an organisation
• Fluency in Hebrew

You are:

• A relationship-builder who knows how to turn strong customer relationships into growth opportunities
• Passionate about delivering exceptional customer experiences that drive deeper platform adoption
• Creative, resourceful, detail-oriented, and well-organized
• Skilled at identifying expansion signals within existing accounts and building compelling cases for increased investment
• Comfortable leading business reviews, executive presentations, and product demonstrations with senior stakeholders
• A team player with high integrity, patience, and grit

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You will own and manage the full sales cycle, with a heavy focus on outbound prospecting.

Key responsibilities include:

• Sourcing and managing a pipeline of net-new prospects through proactive outbound prospecting
• Clearly articulating and demonstrating Gong's value proposition to create excitement among prospects
• Building relationships with net-new logos to drive them through the sales cycle to close
• Maintaining a weekly sales forecast and achieving new business quota quarterly
• Running and implementing a 7 to 10 day pilot program

To qualify, you need:

• 6 months+ of relevant new business/net-new logo closing experience for Commercial
• Previous SaaS and enterprise software experience preferred
• Strong previous outbound prospecting experience
• Demonstrated success in achieving new business sales goals
• Excellent verbal and written communication skills
• Self-motivated with an entrepreneurial spirit
• Comfortable selling to VP and C-Suite executives

Gong offers various perks and benefits, including:

• Private health insurance plans
• Wellbeing Fund for flexible wellness stipends
• Mental Health benefits with covered therapy and coaching
• Education & learning stipend for personal growth and development
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter

Job Data by YubHub.

The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

As a Commercial Revenue Architect at Gong, you will be a strategic partner to our customers, focused on driving revenue transformation from Gong’s AI Operating System.

Responsibilities

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth
• Cross Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

Qualifications

• 1-3+ years of experience in a customer-facing role (e.g., customer success, account management, implementation, consulting)
• Track record of owning relationships with senior stakeholders (VP and C-suite) and owning value and ROI conversations
• Excellent communication, negotiation, and presentation skills
• Data-driven mindset with a focus on delivering measurable outcomes
• Passion for driving customer centricity and contributing to a high-performing work culture

Perks & Benefits

• Medical, dental, and vision plans
• Wellbeing Fund for flexible wellness stipends
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days
• Work-from-home stipend

The annual OTE for this position is $90,000 - $120,000 USD.

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Responsibilities:

• Own the company's consolidated financial model and P&L narrative
• Drive ARR forecasting and revenue analytics in close partnership with GTM Strategy
• Build and own the financial framework for modeling hybrid revenue
• Lead scenario modeling and strategic analysis that informs resource allocation decisions at the executive level
• Co-lead the monthly close review, quarterly forecast cycle, and annual planning process
• Drive forecast accuracy improvement over time
• Support the preparation of CFO-level reporting and management presentations

Requirements:

• 8+ years in investment banking, private equity, strategy consulting, equity research, or high-growth company FP&A
• Deep command of enterprise SaaS metrics
• Advanced financial modeling skills
• Experience with financial planning tools and ERP/CRM systems
• Prior exposure to high-growth or pre-IPO environments

Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund
• Mental Health benefits
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days
• Work from home stipend

The annual salary hiring range for this position is $138,000 - $210,000 USD.

Job Data by YubHub.

Responsibilities:

• Consistently deliver against the DACH revenue number, quarterly and annually, translating organisational strategy into a DACH-specific execution plan.
• Build and maintain a healthy, self-sourced pipeline across the team, with consistent territory penetration and a disciplined focus on top of funnel volume, win rate, and deal size.
• Recruit, onboard, and develop a team of Commercial and Mid-Market Account Executives in Berlin, setting the bar for what great looks like in the DACH market.
• Coach Account Executives across every dimension of the sales process, including AI fluency, prospecting, discovery quality, multi-threading, competitive positioning, and closing motion.
• Co-create and maintain individual development plans for every Account Executive on a quarterly basis.
• Run a structured operating rhythm and report regularly on team and individual results.
• Hold a clear, consistent, and early performance management standard, and clear the way for the team's success by understanding the challenges they face.
• Lead the DACH partner motion and drive expansion beyond the tech-native buyer base into adjacent industries.
• Be the Gong voice in the DACH market, and work cross-functionally with Solutions Engineering, Partner, Marketing, and Customer Success.

Qualifications:

• Several years of experience leading high-performing sales teams, with full ownership of a regional or national revenue target.
• Track record of building and scaling a sales team in the DACH market.
• Resourceful leader who is comfortable establishing processes, tooling, and team standards in a market that is still being built.
• Data-led manager who uses pipeline insights, activity metrics, and win/loss patterns to coach effectively.
• Stays current on the AI landscape and can confidently discuss its impact.
• Track record of developing Account Executives into managers or senior individual contributors.
• Experience selling into non-tech DACH industries.

Perks & Benefits:

• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.

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You will help hundreds of engineers build, test, deploy, and operate software more efficiently by removing friction from the software development lifecycle.

This is a leadership role where you will shape technical direction, grow a high-performing team, and drive initiatives that improve engineering productivity across the company.

Responsibilities

• Developer Experience Platform: Drive the evolution of Gong's internal developer platform, enabling self-service capabilities across local development, CI/CD, testing, deployment, and observability.
• Team Leadership & AI Adoption: Lead, mentor, and grow a team of platform and software engineers while driving the adoption of AI-powered development tools that accelerate engineering productivity at scale.
• Engineering Productivity: Own the reliability and scalability of CI/CD systems, improve software delivery workflows, and partner with Infrastructure, Security, AI Enablement, and R&D leadership to continuously raise engineering effectiveness.

Challenges

• Remove bottlenecks across the software development lifecycle by building scalable platforms, automation, and self-service solutions that enable engineers to move faster with confidence.
• Evaluate, operationalize, and scale emerging AI capabilities while ensuring they are adopted safely, effectively, and in ways that create measurable impact across R&D.

Impact

• Increase engineering productivity and developer satisfaction by delivering reliable internal platforms and workflows that support hundreds of engineers across the organization.
• Shape how software is built at Gong by influencing engineering standards, improving delivery speed and quality, and enabling teams to innovate more efficiently.

Requirements

• You bring 5+ years of engineering management experience leading highly technical teams in Developer Experience, Platform Engineering, or Infrastructure, with a strong track record of balancing strategic leadership with hands-on technical execution.
• You bring a strong software engineering background with experience building cloud-native, distributed systems, ideally using Java and/or Python.
• You embrace an AI-first mindset and have hands-on experience evaluating and integrating AI-powered developer tools into engineering workflows.
• You have deep expertise in modern software delivery, CI/CD ecosystems, developer platforms, automation, observability, and GitOps practices.
• You build strong partnerships across engineering organizations and influence technical direction through collaboration, communication, and a customer-first approach to developer experience.

• Gong operates in a flexible hybrid work model.

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Responsibilities:

• Own and drive strategies to improve sales processes, team efficiency, and productivity.
• Lead, hire, and develop Account Executives across regions.
• Consistently meet or exceed team revenue and ARR targets.
• Support teams through complex sales cycles by understanding customer needs and aligning them with product value.
• Define and refine a scalable, repeatable sales process in partnership with sales leadership.
• Clear obstacles and provide support to help teams succeed.
• Monitor pipeline health and forecast performance accurately.
• Collaborate with Marketing, Product, and Customer Success to align on growth initiatives.
• Use data to identify areas for improvement and guide decision-making.

Qualifications:

• 10+ years of experience in software sales, with at least 4+ years of managing an Enterprise sales team within enterprise accounts.
• Track record of leading high-performing, distributed teams in fast-growth SaaS companies.
• Proven success in exceeding revenue targets as both a leader and individual contributor.
• Strong experience in recruiting, training, and developing sales teams from the ground up.
• Excellent communication skills with the ability to influence at all levels, including VP and C-suite.
• Deep understanding of sales leadership challenges and how to position value in a B2B environment.
• Comfortable using CRM and sales tools for forecasting and performance management.

Perks & Benefits:

• Medical, dental, and vision plans.
• Wellbeing Fund - flexible wellness stipend.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days each quarter.
• Work from home stipend.

The annual OTE for this position is $350,000 - $400,000 USD.

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Gong is transforming revenue organizations through AI-powered insights and automation. As a category-defining SaaS company operating in a fast-paced, high-growth environment, we are looking for a strategic and hands-on Director of Technical Accounting & Reporting to lead complex accounting initiatives, support scalable growth, and help strengthen our financial reporting infrastructure.

What You’ll Do

• Serve as the company’s subject matter expert on technical accounting matters, providing proactive guidance on complex transactions, new business initiatives, and evolving accounting standards.
• Lead the research, evaluation, and documentation of technical accounting conclusions under US GAAP, including preparation of clear and concise technical accounting memos.
• Partner cross-functionally with Accounting, Finance, Legal, Corporate Development, FP&A, Tax, and external auditors to assess accounting implications of strategic transactions and operational changes.
• Support the company’s financial reporting and disclosure requirements, ensuring compliance with US GAAP and international Statutory financial reporting, SEC regulations, and internal control standards.
• Drive accounting assessments related to strategic initiatives, commercial arrangements, acquisitions, financing transactions, and other non-routine activities.
• Monitor emerging FASB and SEC guidance, evaluate potential impacts to the business, and lead implementation of new accounting standards where applicable.
• Help scale and optimize technical accounting and reporting processes to support the company’s continued growth and operational maturity.
• Influence and mentor members of the accounting organization while fostering a culture of collaboration, accountability, and continuous improvement.
• Act as a trusted advisor to senior leadership by translating complex accounting matters into practical business insights and recommendations.

What We’re Looking For

• Bachelor’s degree in Accounting, Finance, or related field from a top-tier university or equivalent experience.
• Active CPA license or equivalent professional certification.
• 12+ years of combined public accounting and/or industry experience, including significant exposure to high-growth technology or SaaS environments.
• 6+ years of deep technical accounting experience with strong knowledge of US GAAP and SEC reporting requirements, including, but not limited to, ASC 606 and Stock-Based Compensation.
• Proven ability to independently research, analyze, and document complex accounting issues.
• 4+ years of progressive leadership experience with demonstrated success building and developing high-performing teams.
• Strong executive presence with exceptional written and verbal communication skills.
• Ability to simplify complex technical concepts for both financial and non-financial stakeholders.
• Experience operating in a SOX-compliant environment with strong understanding of internal controls and public company readiness.
• Highly proactive, detail-oriented, and comfortable operating in a fast-changing, high-growth environment.

You’ll Stand Out If You Have

• Big 4 public accounting experience, including advisory practice and/or National Office rotation.
• Deep expertise in areas such as revenue recognition (ASC 606), business combinations, consolidation, leases, derivatives, equity transactions, and SaaS-related accounting matters.
• Experience supporting M&A transactions and structuring deals to achieve desired accounting and business outcomes.
• Background partnering across global organizations to influence change and drive scalable processes.
• Prior experience in a high-growth SaaS, AI, or cloud technology company strongly preferred.
• Passion for building in fast-moving environments with a mindset focused on innovation, operational excellence, and business partnership.

Perks & Benefits

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

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Responsibilities:

• Lead and execute email programs across the full lifecycle
• Write, edit, and continuously optimize email copy that drives engagement and conversion
• Support automated sales MQL follow-up and signal-led motions
• Contribute to and maintain a library of email frameworks, subject line patterns, and reusable messaging components
• Execute a structured testing program and track results against KPIs
• Partner with Senior GTM Automation & Systems Manager to translate audience strategy and segmentation into messaging
• Manage email engagement quality and deliverability
• Use AI tools as a core part of the craft
• Collaborate with Demand Gen, Content, Product Marketing, and Field Marketing
• Apply and uphold QA standards and copy review processes

Qualifications:

• 5+ years in email marketing, lifecycle marketing, or a closely related role in B2B SaaS or enterprise software
• Strong understanding of marketing email and sales emails as channels
• Hands-on experience writing and optimizing email programs inside Marketo and sales engagement platforms
• Proficiency in AI to write, test, and improve
• Hands-on experience executing A/B and multivariate tests
• Working knowledge of email deliverability fundamentals
• Working understanding of GTM strategy fundamentals
• Background working in environments where marketing email and SDR outreach are tightly coordinated
• Strong editorial instincts paired with strong data instincts
• Collaborative systems thinker

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund
• Mental Health benefits
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days
• Work from home stipend

Job Data by YubHub.

As an Engagement Manager within Gong's Professional Services organisation, you will lead the end-to-end delivery of Gong customer activations across our Enterprise segment.

Responsibilities

Project Execution & Customer Delivery

• Own the full implementation lifecycle, from kickoff and planning through discovery, configuration, testing, go-live and handover.
• Manage project scope, schedule, budget, resources, governance and dependencies in line with the Gong Professional Services methodology.
• Identify, communicate and mitigate risks and issues, taking timely action to keep projects organised and on track.
• Lead change management activities to align Gong's capabilities with customer objectives and drive adoption.
• Maintain clear communication with customer stakeholders, including senior contacts and project sponsors, and coordinate effectively with Product, Engineering and delivery partners.
• Ensure a smooth transition into Customer Success, Managed Services and other post-go-live teams.

AI-Forward Delivery & Continuous Improvement

• Use Gong, AI and automation to improve project planning, delivery, documentation, reporting and stakeholder communications.
• Identify opportunities to standardise, automate and scale repeatable Professional Services activities.
• Use AI responsibly by validating outputs, protecting sensitive information and applying appropriate human oversight.
• Apply learnings from customer engagements to improve delivery methods, tools, assets and team practices.
• Share effective AI use cases and delivery practices to build capability across Professional Services.

Stakeholder Management & Collaboration

• Own stakeholder management across the engagement, building trust-based relationships with senior client stakeholders (e.g. CRO, Head of Revenue Operations) and aligning them on scope, deliverables, and outcomes.
• Manage customer expectations and maintain alignment on project scope and deliverables, resolving conflicts proactively.
• Work cross-functionally with Sales, Customer Success, Product, Engineering, and Support teams to ensure smooth customer transitions and issue resolution.
• Identify and progress opportunities for services expansion and additional Professional Services packages, in partnership with Solution Architects and Customer Success.
• Coach and mentor junior Engagement Managers and peers, sharing implementation best practices to build team capability.

Qualifications

Experience & Skills

• 6+ years of experience in project management, management consulting or a customer-facing Professional Services role.
• Experience managing multiple complex, concurrent enterprise engagements, with strong organisational, prioritisation and task management skills.
• Experience managing project scope, budgets, resources, risks, dependencies, governance and escalations.
• Experience consulting for go-to-market teams, including Sales, Customer Success, Sales Development, Revenue Operations or Enablement.
• Experience working with European Works Councils or employee representative bodies, adapting implementation, communications, training and change management approaches to address local requirements and employee concerns.
• Proven ability to build strong working relationships and communicate effectively with senior client stakeholders, executive sponsors and cross-functional teams.
• Strong understanding of change management principles, with experience leading initiatives that drive technology adoption within organisations.
• Experience using AI tools to improve productivity, delivery quality and customer outcomes in day-to-day work.

Technical & Collaborative Skills

• Strong familiarity with SaaS applications and enterprise business processes.
• Practical experience using LLM tools and agentic workflows across activities such as research, analysis, content creation, project management, documentation, decision-making and workflow automation.
• Working knowledge of CRM systems (Salesforce.com or Dynamics preferred).
• Strong collaborative instincts, with the ability to work effectively across internal and customer-facing teams, both in person and virtually.
• Excellent communication, presentation, and writing skills.
• Bachelor's Degree, Masters or equivalent practical experience.
• Willingness to travel, expected to be less than 5%.
• PMP, PRINCE2, or other relevant project management certifications are a plus.

Perks & Benefits

• Private health insurance plans
• Wellbeing Fund
• Mental Health benefits
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days

Job Data by YubHub.

As the Engineering Manager, you will:

• Lead and expand a growing team of backend and frontend engineers
• Manage engineering projects from conception to completion, ensuring timely delivery and quality standards
• Collaborate with Product Managers to shape the team's roadmap
• Drive continuous improvement and optimization of the team's products and infrastructure
• Design and architect long-term technical solutions
• Coach, mentor, hire, and grow team members

Requirements:

• Previous experience leading and developing growing teams
• Proven industry experience as a Senior software engineer
• Strong technical background in large-scale, cloud-based web applications
• Proficiency in Java and related frameworks (advantage)
• Experience with user-facing products (advantage)
• Degree in computer science or a similar field (preferred)
• Proven experience in project management and team leadership
• Passion for motivating, mentoring, and cultivating people

Gong offers competitive compensation and benefits tailored to the local region.

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As an Application Infrastructure Team Lead, you’ll spearhead the development of the core frameworks and services that power Gong's entire ecosystem.

You’ll Own:

• Team leadership & mentorship: Guiding a high-performing engineering team and fostering a culture of ownership and excellence.
• Core application infrastructure: Designing and maintaining mission-critical frameworks using Java and Spring Boot.
• Technical standards: Defining and enforcing the benchmarks for code quality, system performance, and security across the entire stack.
• Streaming & messaging pipelines: Owning the reliability and scalability of asynchronous communication using Kafka or SQS.

You’ll Solve:

• Data layer optimization: Leading specialists to tackle challenges in high availability and performance across PostgreSQL, MongoDB, OpenSearch, and Redis.
• Distributed systems complexity: Designing robust pipelines for asynchronous communication and data streaming at scale.
• Architecture gaps: Bridging the gap between DevOps and Product teams to align infrastructure capabilities with evolving business needs.

You’ll Impact:

• Engineering velocity: Providing the foundational building blocks that empower all product engineering teams to build faster and better.
• System reliability: Ensuring the high availability, scalability, and security of mission-critical systems.
• Technical culture: Driving a mindset of continuous improvement and technical excellence that resonates across the R&D organization.

How You’ll Succeed Here:

• You are a seasoned leader with 8+ years of hands-on technical experience, with at least 2+ years of experience leading engineering teams in a fast-paced environment.
• You have deep, hands-on experience with Java & Spring Boot, building complex, large-scale server-side applications (this is a must).
• You possess deep knowledge in at least one of the following: PostgreSQL, OpenSearch, Redis, MongoDB, SQS, or Kafka, and you know how to lead engineers to get the best out of these tools.
• You are highly proficient with AWS services and understand how to leverage cloud infrastructure to build resilient systems.
• You can see the big picture, balancing the need for immediate delivery with long-term architectural health and scalability.
• You excel at communicating complex technical concepts clearly to both technical and non-technical stakeholders and at building consensus across teams.
• You hold a Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.

*We operate in a flexible hybrid work model.

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Responsibilities:

• Manage enterprise prospects from lead to close
• Provide timely and accurate forecasts while managing a pipeline
• Represent the voice of the customer to cross-functional partners
• Clearly articulate and demonstrate Gong's value proposition
• Operate and problem-solve in a fast-moving organization
• Exceed Quota

Qualifications:

• 3+ years of selling SaaS and enterprise software across multiple industries in EMEA
• Excellent verbal and written communication skills with professional fluency in English
• Creative, resourceful, detail-oriented, and well-organised
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment

Perks & Benefits:

• Private health insurance plans
• Wellbeing Fund with flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter

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You will use your creative prospecting skills to strategically pursue net new business, working through complex deals and providing an exceptional customer experience.

Responsibilities:

• Manage enterprise prospects from lead to close
• Provide timely and accurate forecasts while managing a pipeline
• Represent the voice of the customer to cross-functional partners
• Clearly articulate and demonstrate Gong's value proposition
• Operate and problem-solve in a fast-moving organization

Qualifications:

• 3+ years of selling SaaS and enterprise software across multiple industries in EMEA
• Excellent verbal and written communication skills with professional fluency in English and German
• Creative, resourceful, detail-oriented, and well-organised
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment

Perks & Benefits:

• Wellbeing Fund for flexible wellness stipends
• Mental Health benefits with covered therapy and coaching
• Education & learning stipend for personal growth and development
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter

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You'll use your creative prospecting skills to strategically pursue net new business, working through complex deals and providing thought leadership.

Your responsibilities will include:

• Managing enterprise prospects from lead to close
• Providing an exceptional customer experience
• Offering timely and accurate forecasts while managing a pipeline
• Representing the voice of the customer to cross-functional partners
• Clearly articulating and demonstrating Gong's value proposition
• Operating and problem-solving in a fast-moving organization
• Exceeding quota

To qualify, you'll need:

• 3+ years of selling SaaS and enterprise software across multiple industries in EMEA
• Excellent verbal and written communication skills in English
• Creativity, resourcefulness, attention to detail, and organizational skills
• Experience in a fast-paced, high-growth startup environment

Gong offers various perks and benefits, including:

• Private health insurance plans
• Wellbeing Fund for flexible wellness stipends
• Mental Health benefits with covered therapy and coaching
• Education and learning stipends
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days

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You will join a company built on innovative products, ambitious goals, and passionate people. Gong is shaping the future of revenue intelligence and seeks individuals excited to build what's next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and each other. Transparency and trust are core to Gong's operations, and every person has the opportunity to make a visible impact.

The role involves owning a greenfield territory of enterprise accounts (1,000–4,000 employees), driving net new logo acquisition from prospecting through close. You will build and manage a self-sourced pipeline, navigate multi-stakeholder sales cycles, and clearly articulate Gong's value proposition at every organisational level. You will develop account strategies, land new accounts, and expand them.

Responsibilities include:

• Owning a greenfield territory of enterprise accounts
• Building and managing a self-sourced pipeline
• Navigating multi-stakeholder sales cycles
• Articulating Gong's value proposition at every organisational level
• Developing account strategies
• Landing new accounts and expanding them
• Iterating and refining outbound messaging, prospecting approach, and discovery process
• Partnering with SDR, Sales Engineering, and Customer Success teams

Qualifications:

• 5+ years of closing experience with 2+ years selling into enterprise organisations (1,000+ employees)
• Demonstrated track record of exceeding revenue targets
• Experience closing six-figure deals ($250K+) in complex sales cycles
• Proven ability to build pipeline through own initiative
• Experience competing and winning against established alternatives
• Familiarity with land and expand selling motions
• Experience with MEDDPICC or a structured value-based selling methodology
• SaaS or platform selling experience, ideally into Revenue, Operations, or Technology functions
• Exceptional written and verbal communication skills
• Experience with Gong.io is preferred but not required

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund with flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

The annual OTE for this position is $240,000 – $270,000 USD.

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The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort.

We are looking for an Enterprise Account Executive to own a greenfield territory of enterprise accounts (4,000+ employees), driving net new logo acquisition from prospecting through close.

Responsibilities:

• Own a greenfield territory of enterprise accounts (4,000+ employees), driving net new logo acquisition from prospecting through close
• Build and manage a self-sourced pipeline , the majority of your opportunities will come from your own outbound activity, creativity, and relationships
• Navigate complex, multi-threaded sales cycles (9+ months) involving C-suite and VP-level stakeholders across Revenue, Operations, and Technology
• Develop tailored account plans that identify key buying stakeholders, decision processes, current investments, and expansion opportunities across the account
• Position Gong as a strategic platform , not just a product , by consulting on revenue strategy and helping customers understand the value of Revenue Intelligence at an organizational level
• Land new accounts and expand them, building a book of business that grows in value over time through a disciplined land and expand motion
• Partner with SDR, Sales Engineering, and Customer Success teams to build account-based strategies and deliver a seamless customer experience
• Engage senior executives on the evolving Revenue Intelligence industry, establishing Gong as the market leader in this space

Qualifications:

• 8+ years of closing experience, with 5+ years selling into large enterprise organizations (4,000+ employees) in a greenfield territory
• Proven track record of exceeding $1M+ net new ARR with consistently closed six-figure deals ($250K+) in multi-stakeholder, multi-threaded sales cycles (9+ months)
• A track record of building pipeline from the ground up , generating the majority of your opportunities through deliberate outbound effort and self-sourced activity
• Experience winning in competitive markets , you have gone head-to-head with established alternatives and have a track record of coming out ahead
• Experience with land and expand selling motions , you understand that the initial close is the beginning, not the finish line
• Proven experience with MEDDPICC or a similarly effective value-based selling methodology
• Strong business acumen with the ability to think strategically at a high level while going deep within accounts to consult on and align with global strategies
• Exceptional written and verbal communication skills, with the ability to simplify complex concepts and present them in an engaging and approachable way
• Consistent role tenure , you build deep expertise within a selling motion before moving on
• Experience with Gong.io is preferred but not required

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
• Mental Health benefits with covered therapy and coaching
• 401(k) program to help you invest in your future
• Education & learning stipend for personal growth and development
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family
• Company-wide recharge days each quarter
• Work from home stipend to help you succeed in a remote environment

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You'll own the full sales cycle , from prospecting to close , in greenfield territory, establishing Gong as the Revenue Intelligence platform of record for organisations that aren't yet customers.

Responsibilities:

• Drive new business growth within a dedicated greenfield territory of mid-sized, scaling companies (roughly 1,000–5,000 employees), managing the full cycle from lead generation to close
• Develop and execute account-based prospecting strategies to build a pipeline of net-new logos, driving the majority of opportunities through self-sourced activity
• Position Gong Foundations as a strategic entry point into the Revenue Intelligence category, articulating clear ROI and value to economic buyers and senior stakeholders
• Build tailored account plans identifying key decision-makers, buying processes, and competitive landscape for each target account
• Partner with SDR, Sales Engineering, and Marketing to align outbound strategy and account coverage
• Utilise MEDDPICC or a similarly rigorous value-based selling methodology to navigate complex enterprise buying cycles
• Maintain accurate forecasting and pipeline hygiene in Gong/CRM
• Consistently meet or exceed new logo acquisition and quota targets

Qualifications:

• 2–5 years of closing experience, with 0-1 years selling in an Enterprise motion (organisations with 1,000+ employees)
• Demonstrated track record of new business generation , not primarily account management or expansion
• Experience selling a platform or category-creating solution, ideally where budget/urgency isn't already established (demand creation vs. fulfilment)
• Proven success against quota (President's Club, Rep of the Year, or similar recognition)
• Excellent discovery skills , able to quickly surface the single issue a prospect cares about most
• Experience selling to senior leaders such as the C-Suite, CROs, and other key go-to-market stakeholders within enterprise organisations
• Hunter mentality with a passion, and demonstrated success, for prospecting and securing new logos across new categories
• Exceptional written and verbal communication skills, with the ability to simplify complex concepts and present them in an approachable and engaging way
• Experience with Gong.io is preferred but not required

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund , flexible wellness stipend to support a healthy lifestyle
• Mental Health benefits with covered therapy and coaching
• 401(k) program to help you invest in your future
• Education & learning stipend for personal growth and development
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family
• Company-wide recharge days each quarter
• Work from home stipend to help you succeed in a remote environment

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Your responsibilities will include:

• Driving new business growth within a greenfield territory, managing prospects from lead generation to closing, while positioning yourself as a trusted advisor.
• Developing tailored account plans for target accounts that align with Gong's overall strategy.
• Communicating Gong's value proposition to potential customers and generating excitement about the solutions.
• Refining and optimising messaging to scale outbound prospecting efforts.
• Engaging with senior executives to educate them on the evolving Revenue Intelligence industry.
• Collaborating with SDR, Sales, and Sales Engineering teams to craft account-based sales strategies.

The ideal candidate will have:

• 4-5+ years of relevant sales experience, with at least 1 year of experience selling complex SaaS solutions to enterprise clients.
• A proven track record of exceeding revenue targets of $1M+ net new ARR and consistently closing six-figure net-new deals.
• Strong business acumen with the ability to think strategically at a high level.
• Experience selling to senior leaders such as the C-Suite, CROs, and other key stakeholders within enterprise organisations.
• A hunter mentality with a passion for prospecting and securing new logos.
• Proven experience utilising MEDDPICC or a similar value-based selling methodology.
• Exceptional written and verbal communication skills.

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The key component of this role is to ensure that our offices and employees,wherever they are,operate in a safe, compliant, and secure environment that reflects our company’s values and culture. You’ll work cross-functionally with Workplace, People, IT, Security, and Legal teams to develop practical frameworks that balance compliance, employee experience, and business continuity across diverse geographies.

Responsibilities

• Security Management

+ Lead global physical security operations, including access control, visitor management, surveillance systems, and vendor oversight. + Develop and manage global security policies to protect employees, visitors, and assets. + Partner with IT and Information Security to align physical and digital security strategies. + Oversee global incident response, investigations, and reporting. Build relationships with local authorities, landlords, and emergency services worldwide.

• Global Safety Program

+ Build and maintain global health, safety, and environmental (HSE) policies aligned with local regulatory standards and company culture. + Lead workplace risk assessments, audits, and compliance tracking across all offices and remote setups. + Oversee emergency preparedness and response, including crisis communications and evacuation plans. + Develop and deliver global safety training and awareness programs. + Support local Workplace teams in establishing consistent safety standards and practices.

• Business Continuity & Risk

+ Create and maintain crisis management and business continuity frameworks across all sites in collaboration with the People team and leadership. + Identify potential global risks (natural disasters, geopolitical events, etc.) and prepare proactive mitigation strategies. + Provide leadership support during emergency situations, ensuring safety and continuity.

• Leadership & Collaboration

+ Partner with cross-functional teams (HR, Legal, IT, Facilities) to ensure consistent global standards. + Provide data-driven insights and regular reporting to senior leadership. + Promote a culture of safety, security, and well-being across all regions.

Qualifications

• 10+ years of experience in safety and/or security management, ideally in a global tech or high-growth environment.
• Up to 30% travel to offices as needed- domestically and internationally.
• Strong knowledge of international HSE regulations and global security best practices.
• Proven experience leading distributed teams and managing third-party vendors across multiple countries.
• Excellent problem-solving, crisis management, and stakeholder communication skills.
• Relevant certifications (CSP, NEBOSH, OSHA, CPP, or equivalent) is a plus.

Perks & Benefits

• Medical, dental, and vision plans.
• Wellbeing Fund - flexible wellness stipend.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days each quarter.
• Work from home stipend.

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The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

You will join a company built on innovative products, ambitious goals, and passionate people.

Overview

The GTM Compensation Leader owns the end-to-end strategy, design, and operations of sales compensation across the GTM organization.

This role is the connective layer between RevOps, Finance, and Field leadership , translating business strategy into comp plans that drive the right behaviors, scale with the business, and hold up to audit and compliance scrutiny.

You will lead a comp team, own the ICM/SPM platform, and be the primary voice on plan design, exception handling, and comp operations.

Core Responsibilities

• Comp Plan Design & Strategy: Own the design of sales compensation plans across segments , quota, accelerators, SPIFFs, and plan mechanics.

Translate GTM strategy into comp incentives that drive the intended rep behavior. Partner with RevOps, GTM Leadership, and Finance to align comp design to business priorities each planning cycle.

• Comp Operations & Exception Handling: Own end-to-end comp operations: crediting, calculations, payout accuracy, and dispute resolution.

Build scalable exception-handling logic and governance so one-off requests don't erode plan integrity. Ensure timely, accurate payout cycles with clear audit trails.

• ICM / SPM Platform Ownership: Serve as the business owner for the ICM/SPM tool , configuration, roadmap, and vendor relationship.

Lead or oversee implementation, migration, or optimization of the platform as the comp motion scales. Ensure the platform reflects current plan logic with minimal manual workaround.

• Compliance & Finance Partnership: Partner with Finance/Accounting to ensure comp expense recognition is compliant with ASC 606.

Own documentation and controls needed to support audit, SOX, and quarter/year-end close. Ensure comp plan changes are properly evaluated for accounting and compliance impact before rollout.

• Team Leadership: Lead and develop a sales compensation team; build a scalable operating model as headcount and plan complexity grow.

Set the bar for accuracy, responsiveness, and trust between the comp function and the field.

• Change Management & Communication: Own communication and rollout of plan changes , clear, simple, and well-timed to the field.

Build feedback loops with field leadership to catch design issues early.

• Scalable Systems & Governance: Build governance models that scale without adding headcount.

Maintain a single source of truth for plan documents, rates, and quotas.

Key Qualifications

• Experience leading a sales compensation team within a SaaS/tech environment
• Hands-on experience implementing and/or owning an ICM or SPM tool , CaptivateIQ, Varicent or Everstage strongly preferred
• Proven ownership of, and partnership across, comp plan design and comp operations
• ASC 606 experience (comp expense recognition, accounting partnership)
• Comfortable operating between strategy (plan design, GTM alignment) and execution (calculations, exceptions, payout accuracy)
• Strong communication and change management skills , able to explain comp mechanics simply to the field

Perks and Benefits

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

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Key Responsibilities:

• Partner Relationship Management: Own and nurture relationships with a portfolio of existing and emerging EMEA RevOps Solutions partners.
• Joint Business Planning: Develop and execute joint GTM and business plans with key partners to drive sourced revenue.
• Enablement & Certification: Ensure partners are fully enabled, trained, and certified on the latest Gong platform features and Solutions offerings.
• Performance Monitoring: Track, analyze, and report on partner performance metrics.
• Collaboration: Work closely with Gong's Direct Sales, Customer Success, and Professional Solutions teams.

Reseller Channel Strategy & Execution:

• Program Establishment: Define and lead the foundational launch and scaling of the Gong Reseller Motion across strategic EMEA territories.
• Recruitment & Onboarding: Identify, recruit, and onboard high-potential Value-Added Resellers, Distributors, and Managed Service Providers.
• Commercial & Legal: Negotiate commercial terms and operational agreements with new reseller partners.
• Sales Alignment: Establish clear rules of engagement, deal registration processes, and sales-to-channel handoffs.
• Demand Generation: Partner with the EMEA Marketing team to build joint marketing campaigns and demand generation activities.

Required Skills and Experience:

• 8+ years of demonstrated experience in Partner/Channel Management within a high-growth SaaS or B2B technology environment, with a focus on EMEA.
• 3+ years of experience carrying a partner sales quota.
• Proven track record managing Solutions, Agency, or Consulting partnerships.
• Direct experience developing, launching, and managing a successful Reseller or Channel Partner program is highly desirable.
• Strong commercial acumen with experience negotiating complex partnership agreements.
• Exceptional communication and presentation skills in English; fluency in another major European language is a plus.

Desired Attributes:

• Entrepreneurial Mindset: Ability to operate independently and thrive in an ambiguous, fast-paced environment.
• Collaborative Leader: A natural leader who can influence cross-functional teams without direct authority.
• Results-Oriented: Focused on measurable outcomes and exceeding revenue targets.

PERKS & BENEFITS:

• Private health insurance plans
• Wellbeing Fund
• Mental Health benefits
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days

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You will design, implement, and oversee security frameworks that protect proprietary AI technologies, multi-agent systems, and RAG architectures.

Responsibilities

• Develop and implement Gong's end-to-end AI security strategy across AI/ML infrastructure, data pipelines, LLMs, RAG systems, and autonomous AI agents
• Design secure-by-design frameworks and security architecture for AI-powered products and platforms
• Develop AI threat modeling, adversarial testing, red teaming, and vulnerability management programs
• Establish AI governance, internal security policies, and alignment with emerging global AI regulations and standards
• Implement security tooling, automation frameworks, and continuous monitoring capabilities for AI environments
• Provide cross-functional security leadership across Data Science, AI Engineering, Product, Infrastructure, and SecOps teams

Challenges

• Protect AI systems against emerging threats such as prompt injection, model inversion, data poisoning, and training data leakage
• Prevent sensitive customer and enterprise data from leaking into training sets or model outputs
• Secure complex AI architectures including LLMs, RAG pipelines, and multi-agent systems at scale
• Embed security seamlessly into the ML lifecycle without slowing innovation
• Build scalable AI security operations through automation, monitoring, and continuous adversarial testing
• Navigate evolving AI governance, compliance, and regulatory requirements across global markets

Impact

• Maintain Gong's reputation as a leader in secure and trustworthy enterprise AI
• Build the foundation that allows AI innovation to scale safely and responsibly
• Strengthen customer trust by protecting highly sensitive conversational and business data
• Create resilient AI systems that can withstand real-world attacks and emerging threat vectors
• Drive a security-first AI engineering culture across the organization
• Shape the future of AI security, governance, and MLSecOps in a hypergrowth AI company

Requirements

• 7+ years of experience in cybersecurity, with at least 2+ years explicitly dedicated to securing data science environments, ML pipelines, or AI-native applications
• Exceptional communication skills with a proven track record of leading cross-functional initiatives and translating highly complex technical AI risks into actionable business strategies for executives
• Deep understanding of deep learning architectures, LLM mechanics, vector databases, and multi-agent orchestration frameworks
• Strong familiarity with MITRE ATLAS, OWASP GenAI Security Project

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The Specialist will be responsible for providing end-user support for hardware, software, and SaaS products from initial response through resolution, taking ownership of basic to medium complexity incidents and communicating timely updates to end-users, management, and teammates.

Responsibilities:

• Troubleshoot hardware and software issues for laptops, peripherals, and mobile devices, including login, application, performance, and basic connectivity.
• Respond to incidents and service requests in a timely manner.
• Maintain excellent communication with users on incident status, with a focus on user satisfaction.
• Create and maintain documentation for problems and the knowledge base.
• Troubleshoot and escalate office-related issues (A/V, printers, network).
• Support user onboarding by deploying hardware and providing training.
• Manage user access to systems during employee lifecycle events (pre-hire, onboarding, separation).
• Prioritize tasks and track progress with minimal supervision and guidance.

Qualifications:

• 3+ years of experience in IT support.
• Proven experience troubleshooting Windows and macOS.
• Proven ability to support a remote workforce.
• Excellent communication and interpersonal skills.
• Ability to manage and prioritize multiple incidents and requests.
• Experience with basic user administration of Okta, Zoom, Slack, and Google Workspace.
• Basic knowledge of network troubleshooting techniques.

Perks & Benefits:

• Medical, dental, and vision plans.
• Wellbeing Fund - flexible wellness stipend.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days each quarter.
• Work from home stipend.

The annual salary hiring range for this position is $73,000 - $89,000 USD.

Job Data by YubHub.

The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

As a Lead Enterprise Revenue Architect at Gong, you will be a strategic partner to our largest customers, focused on driving revenue transformation from Gong’s AI Operating System.

You’ll guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.

Your success is measured by activation and adoption, key persona engagement, customer value realization, and revenue impact (retention and expansion).

Responsibilities:

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth
• Cross-Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

Qualifications:

• 10+ years proven experience in managing complex enterprise accounts with multiple stakeholders
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Excellent communication, negotiation, and presentation skills
• Data-driven mindset with a focus on delivering measurable outcomes
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

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The Gong Center of Excellence (CoE) is Gong's internal proof point that our own product runs our revenue engine. The CoE sits within GTM Ops and the AI Acceleration team and owns instance governance, workflow design, product feedback, and first adoption of every new Gong capability.

Responsibilities:

• Own and execute CoE projects across five buckets of work: instance governance, GTM process design and optimization, product feedback and roadmap influence, customer zero and revenue enablement, AI acceleration for the GTM function.
• Build and maintain governed workflows in Gong: deal boards, smart trackers, engage flows, and automated plays (custom agents), with clear ownership and documentation for each.
• Manage projects and conversations with product, cross-functional partners, and customer zero test groups.
• Develop referenceable assets, including Gong on Gong case studies, process documentation, and workflow snapshots.
• Contribute to the CoE's quarterly point of view on product direction, competitive landscape, and instance health.
• Drive instance governance standards.
• Own various GTM persona workflow mapping.

Qualifications:

• Prior experience using Gong as an end user or administrator strongly preferred.
• 3-5+ years in revenue operations, sales operations, or a related GTM function, with direct experience in SaaS.
• Track record of owning a project from scoping through execution without heavy oversight.
• Strong technical aptitude: comfortable working across Salesforce, Gong, various LLMs, and workflow or automation tools.
• Data-driven mindset with the judgment to know when a process is worth scaling and when it isn't.
• Strong written communication skills.
• Comfortable operating with ambiguity in a small team with a large mandate.

Perks & Benefits:

• Medical, dental, and vision plans.
• Wellbeing Fund - flexible wellness stipend.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days each quarter.
• Work from home stipend.

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Responsibilities:

• Hire, train, and manage a team of net-new Account Executives
• Develop and coach sales, product, and industry skills for each team member
• Motivate team members and drive high performance
• Report on team and individual results, including new logo and pipeline generation metrics
• Identify areas for improvement in process, efficiency, and productivity

Qualifications:

• 1+ year of experience building and managing a high-performing sales team
• Consistent track record of 100%+ quota achievement as a manager and individual contributor
• Proven success in acquiring new customers and logos
• Experience hiring, managing, and improving Account Executive KPIs
• High level of business acumen and understanding of revenue leaders

Perks and Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund and flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education and learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days
• Monthly stipend for work-from-home comfort

The annual OTE for this position is $200,000-$240,000 USD.

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Your leadership will have a direct impact on the growth of the corporate business unit, the development of your team, and Gong's success by crushing revenue goals.

Responsibilities:

• Hire, train and develop an accomplished team of full cycle Mid-Market Account Executives
• Develop and coach the sales, product, and industry skills of each team member
• Assist your team throughout their sales cycles to help them land and expand six figure accounts
• Regularly report on both team and individual results
• Identify and make recommendations for improvement in the areas of process, efficiency and productivity

Qualifications:

• Currently located in a hub location (Austin)
• 4+ years of experience building and managing a high performing sales teams (preferably for a SaaS Company)
• 2+ years of experience managing a Mid-Market sales team
• Successful track record of 100%+ of quota achievement as both a manager and as an individual contributor
• Experienced selling to Enterprise level accounts as an individual contributor or manager
• Previous experience recruiting, retaining, and developing a team from the ground up
• Experience managing and improving full cycle account executive KPIs
• High level of business acumen and understanding of how revenue leaders think
• Previous experience selling into sales leadership preferred

Job Data by YubHub.

Responsibilities:

• Hire, train, and develop an accomplished team of net-new Mid-Market Account Executives focused on hunting and closing new business
• Develop and coach the sales, product, and industry skills of each team member, with an emphasis on prospecting and new business acquisition
• Assist your team throughout their sales cycles to help them land six-figure new-logo accounts
• Regularly report on both team and individual results, including new logo/pipeline generation metrics
• Identify and make recommendations for improvement in the areas of process, efficiency, and productivity across the new business sales motion

Qualifications:

• 3+ years of experience building and managing a high-performing sales team (preferably focused on net new business for a SaaS company)
• Successful track record of 100%+ of quota achievement as both a manager and as an individual contributor in a new business/hunting capacity
• Experienced selling to Enterprise level accounts as an individual contributor or manager
• Previous experience recruiting, retaining, and developing a team from the ground up
• Experience managing and improving net-new Account Executive KPIs (e.g., pipeline generation, new logo close rate, outbound activity)
• High level of business acumen and understanding of how revenue leaders think
• Previous experience selling into sales leadership preferred

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Monthly stipend for work-from-home comfort

The annual OTE for this position is $225,000-$270,000 USD.

Job Data by YubHub.

Using your operational rigor, emphasis on data-driven decision making, and servant leadership, you'll empower your team to become masters of their prospecting craft.

Leading with account strategy, and building a robust pipeline, you'll build a culture centered around winning as a team, and enjoying the ride, whilst encouraging diversity, & ensuring accountability.

Responsibilities:

• Hire, coach, and manage a team of Outbound Sales Development Reps
• Build & iterate on a data-driven Outbound strategy
• Foster an environment of high performance & accountability
• Develop the sales, product, and industry skills of each team member
• Motivate team members through creative incentives
• Regularly report on both Team and Individual Results
• Identify and make recommendations for improvement in the areas of Process, Efficiency, and Productivity
• Work cross-functionally with Marketing on key initiatives

Qualifications:

• 2+ years in Software sales as an IC & Manager
• Experience building and scaling a team from the ground up
• Consistent track record of 100%+ quota achievement as an individual contributor
• Proven track record of success in an SDR Manager role
• Experience managing and improving Sales Development KPIs

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

Job Data by YubHub.

The Sales Development team is the first point of contact with prospective Gong customers. You will implement a creative Outbound strategy with the goal of engaging with our future raving fans. You will drive success through cross-functional initiatives while optimizing the playbook that takes our SDR Team to the next level!

Responsibilities:

• Hire, coach, and manage a team of Outbound Sales Development Reps
• Build & iterate on a data-driven Outbound strategy
• Foster an environment of high performance & accountability
• Develop the sales, product, and industry skills of each team member
• Motivate team members through creative incentives
• Regularly report on both Team and Individual Results
• Identify and make recommendations for improvement in the areas of Process, Efficiency, and Productivity
• Work cross-functionally with Marketing on key initiatives

Qualifications:

• Location: Must be within a commutable distance from Austin
• 2+ years in Software sales as an IC & Manager
• Experience building and scaling a team from the ground up
• Consistent track record of 100%+ quota achievement as an individual contributor
• Proven track record of success in an SDR Manager role
• Experience managing and improving Sales Development KPIs

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

The annual OTE for this position is $156,000 - $190,000 USD.

Job Data by YubHub.

You will own and manage the full sales cycle, with 100% focus on outbound prospecting.

Responsibilities:

• Source and manage a pipeline of net-new prospects through proactive outbound prospecting, from lead to close.
• Provide an exceptional customer experience.
• Clearly articulate and demonstrate the value proposition, creating excitement and enthusiasm among prospects.
• Build strong relationships with net-new logos to drive them through the sales cycle to close.
• Run and implement pilot programs.
• Maintain weekly sales forecast and achieve new business quota quarterly.

Qualifications:

• 2+ years of relevant new business/net-new logo closing experience, in addition to outbound SDR/BDR experience.
• Previous SaaS and enterprise software experience, with clear examples of closing net-new deals $50k-$250K.
• Previous experience selling a platform solution.
• Demonstrated success in achieving new business sales goals.
• Excellent verbal and written communication skills.
• Experience selling to sales leaders is a plus.
• Creative, resourceful, detail-oriented, and well-organized.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.

Perks & Benefits:

• Medical, dental, and vision plans.
• Wellbeing Fund - flexible wellness stipend.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days each quarter.
• Monthly stipend for work from home days.

The annual OTE for this position is $160,000.

Job Data by YubHub.

You'll use your creative prospecting skills to strategically pursue net new business, working through complex deals and providing thought leadership.

Your responsibilities will include:

• Managing prospects from lead to close
• Providing an exceptional customer experience
• Clearly articulating and demonstrating Gong's value proposition
• Cultivating lasting relationships with customers
• Running and implementing pilot programs
• Maintaining weekly sales forecasts and achieving quota quarterly

To qualify, you'll need:

• 3+ years of relevant closing experience, with outbound SDR/BDR experience
• Previous SaaS and enterprise software experience, with clear examples of closing deals $50-$250K
• Previous experience selling a platform solution
• Demonstrated success in achieving sales goals
• Excellent verbal and written communication skills
• Experience selling to sales leaders is a plus
• Creative, resourceful, detail-oriented, and well-organized, with a strong team player mentality

Gong offers a range of benefits, including:

• Medical, dental, and vision plans
• Wellbeing Fund and mental health benefits
• 401(k) program and education stipend
• Flexible vacation time and paid parental leave
• Company-wide recharge days and work-from-home stipend

The annual OTE for this position is $160,000 - $210,000 USD.

Job Data by YubHub.

You will use your creative prospecting skills to strategically pursue net new business, working through complex deals and providing thought leadership.

Your responsibilities will include:

• Managing prospects from lead to close
• Providing an exceptional customer experience
• Clearly articulating and demonstrating Gong's value proposition
• Cultivating lasting relationships with customers
• Running and implementing pilot programs
• Maintaining weekly sales forecasts and achieving quota quarterly

To qualify, you will need:

• 3+ years of relevant closing experience, with outbound SDR/BDR experience
• Previous SaaS and enterprise software experience, with clear examples of closing deals $50-$250K
• Previous experience selling a platform solution
• Demonstrated success in achieving sales goals
• Excellent verbal and written communication skills
• Experience selling to sales leaders is a plus

Gong offers a range of benefits, including:

• Medical, dental, and vision plans
• Wellbeing Fund and mental health benefits
• 401(k) program and education stipend
• Flexible vacation time and paid parental leave
• Company-wide recharge days and work-from-home stipend

The annual OTE for this position is $160,000 - $210,000 USD.

Job Data by YubHub.

You will use your creative prospecting skills to strategically pursue net new business, working through complex deals and providing thought leadership.

Your responsibilities will include:

• Managing prospects from lead to close
• Providing an exceptional customer experience
• Clearly articulating and demonstrating Gong's value proposition
• Cultivating lasting relationships with customers
• Running and implementing pilot programs
• Maintaining weekly sales forecasts and achieving quota quarterly

To qualify, you will need:

• 3+ years of relevant closing experience, in addition to outbound SDR/BDR experience
• Previous SaaS and enterprise software experience, with clear examples of closing deals $50-$250K
• Previous experience selling a platform solution
• Demonstrated success in achieving sales goals
• Excellent verbal and written communication skills
• Experience selling to sales leaders is a plus

Gong offers a range of benefits, including:

• Medical, dental, and vision plans
• Wellbeing Fund and mental health benefits
• 401(k) program and education stipend
• Flexible vacation time and paid parental leave
• Company-wide recharge days and work-from-home stipend

The annual OTE for this position is $160,000 - $210,000 USD.

Job Data by YubHub.

You will use your creative prospecting skills to strategically pursue net new business, working through complex deals and providing thought leadership.

Your responsibilities will include:

• Managing prospects from lead to close
• Providing an exceptional customer experience
• Clearly articulating and demonstrating Gong's value proposition
• Cultivating lasting relationships with customers
• Running and implementing pilot programs
• Maintaining weekly sales forecasts and achieving quota quarterly

To qualify, you will need:

• 3+ years of relevant closing experience, in addition to outbound SDR/BDR experience
• Previous SaaS and enterprise software experience, with clear examples of closing deals $50-$250K
• Previous experience selling a platform solution
• Demonstrated success in achieving sales goals
• Excellent verbal and written communication skills
• Experience selling to sales leaders is a plus

Gong offers a range of benefits, including:

• Medical, dental, and vision plans
• Wellbeing Fund and mental health benefits
• 401(k) program and education stipend
• Flexible vacation time and paid parental leave
• Company-wide recharge days and a monthly stipend for working from home

The annual OTE for this position is $160,000 - $210,000 USD.

Job Data by YubHub.

You will leverage your creative prospecting abilities to strategically pursue new business opportunities, navigate complex deals, and provide thought leadership.

Key responsibilities include:

• Managing prospects from lead to close
• Delivering exceptional customer experiences
• Clearly articulating and demonstrating Gong's value proposition
• Building lasting relationships with customers
• Implementing pilot programs
• Maintaining accurate sales forecasts and meeting quarterly quotas

Requirements:

• 3+ years of relevant closing experience with outbound SDR/BDR experience
• Previous SaaS and enterprise software experience, with a track record of closing deals valued between $50,000 and $250,000
• Experience selling platform solutions
• Proven success in achieving sales goals
• Excellent verbal and written communication skills
• Experience selling to sales leaders is advantageous
• Resourceful, detail-oriented, and well-organized with strong teamwork and self-motivation skills

Gong offers a comprehensive benefits package, including:

• Medical, dental, and vision plans
• Wellbeing Fund for flexible wellness stipends
• Mental health benefits with covered therapy and coaching
• 401(k) program
• Education and learning stipend
• Flexible vacation time
• Paid parental leave
• Quarterly company-wide recharge days
• Work-from-home stipend

The annual OTE for this position ranges from $160,000 to $210,000 USD.

Job Data by YubHub.

You will use your creative prospecting skills to strategically pursue net new business, working through complex deals and providing an exceptional customer experience.

Key responsibilities include:

• Managing prospects from lead to close
• Providing an exceptional customer experience
• Clearly articulating and demonstrating Gong's value proposition
• Cultivating lasting relationships with customers
• Running and implementing pilot programs
• Maintaining weekly sales forecast and achieving quota quarterly

To qualify, you need:

• 3+ years of relevant closing experience in addition to outbound SDR/BDR experience
• Previous experience selling to Financial Services, Healthcare, Consulting, Manufacturing, or Energy organizations
• Location in SLC with willingness to come into the office 3 days a week
• Previous SaaS and enterprise software experience with clear examples of consistently closing deals at $50-$250K+
• Previous outbound prospecting experience into greenfield territory
• Demonstrated success in achieving sales goals
• Excellent verbal and written communication skills
• Self-motivated with an entrepreneurial spirit

Gong offers various perks and benefits, including:

• Medical, dental, and vision plans
• Wellbeing Fund with flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

The annual OTE for this position is $160,000 - $210,000 USD.

Job Data by YubHub.

Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard.

Responsibilities:

• Manage prospects from lead to close
• Provide an exceptional customer experience
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
• Cultivate lasting relationships with customers
• Run and implement pilot programs
• Maintain weekly sales forecast and achieve quota quarterly

Qualifications:

• 3+ years of relevant closing experience in addition to outbound SDR/BDR experience preferably having sold to Financial Services, Healthcare, Consulting, Manufacturing or Energy organizations
• Previous SaaS and enterprise software experience, with clear examples of consistently closing deals at $50-$250K+
• Previous outbound prospecting experience into greenfield territory
• Demonstrated success in achieving sales goals
• Comfortable selling to VP, C-Suite executives, and sales leaders while navigating through multiple decision makers in an organization
• Excellent verbal and written communication skills
• Self-motivated with an entrepreneurial spirit

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
• Mental Health benefits with covered therapy and coaching
• 401(k) program to help you invest in your future
• Education & learning stipend for personal growth and development
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family
• Company-wide recharge days each quarter
• Work from home stipend to help you succeed in a remote environment

Job Data by YubHub.

Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically pursue net new business. Working through complex deals, your insatiable curiosity makes you a thought leader, and your drive to succeed keeps you at the top of the leaderboard.

As a part of Gong's sales team, you will become a master of discovery & a strategic business partner for prospective customers. You will play a huge role in our company growth journey, while navigating your own individual growth journey as well.

Responsibilities

• Manage prospects from lead to close
• Provide an exceptional customer experience
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
• Cultivate lasting relationships with customers
• Run and implement pilot programs
• Maintain weekly sales forecast and achieve quota quarterly

Qualifications

• 3+ years of relevant closing experience in addition to outbound SDR/BDR experience preferably having sold to Financial Services, Healthcare, Consulting, Manufacturing or Energy organizations
• You are located in NYC and willing to come into the office 3 days a week
• Previous SaaS and enterprise software experience, with clear examples of consistently closing deals at $50-$250K+
• Previous outbound prospecting experience into greenfield territory
• Demonstrated success in achieving sales goals (President’s Club, Rep of the Year, etc.)
• Comfortable selling to VP, C-Suite executives, and sales leaders while navigating through multiple decision makers in an organization
• Excellent verbal and written communication skills
• Self-motivated with an entrepreneurial spirit

Perks & Benefits

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

Job Data by YubHub.

The ideal candidate will be a true hunter, energized by unproven territory, and able to turn cold conversations into signed Mid Market logos. They will be responsible for owning the entire sales cycle end-to-end, building the India go-to-market playbook from scratch, generating their own pipeline aggressively, and traveling regularly into India to run in-person meetings.

Responsibilities:

• Own the entire sales cycle end-to-end , from first cold outreach to signed contract
• Build the India go-to-market playbook from scratch: territory strategy, prospecting cadence, messaging, positioning
• Generate your own pipeline aggressively
• Travel regularly into India to run in-person meetings, build local relationships, and represent the company on the ground
• Run sharp discovery to uncover real business pain in a market that may not yet know our category
• Articulate our value proposition to buyers with no prior context on who we are
• Act as the face of the company for India , building initial brand credibility deal by deal
• Forecast accurately in a market with limited historical data, and hit quota despite the added ambiguity

Requirements:

• Proven closing experience in B2B SaaS, specifically within Upper Mid Market
• A demonstrated track record of winning business without inbound support
• Comfort operating with zero playbook, minimal brand awareness, and high ambiguity
• Comfort with a travel-heavy role , willing and able to travel to India on a regular, recurring basis
• Strong discovery, qualification, and objection-handling skills against sophisticated, sometimes skeptical buyers
• Experience selling platform or transformation solutions is a plus
• Fluency in English required
• Entrepreneurial mindset , you think like a founder of your own territory, not an employee inheriting one
• Curiosity, grit, resilience, and genuine hunger for the chase
• Based in or willing to relocate to Singapore
• Available to start within the next quarter

Job Data by YubHub.

Being a champion of the entire sales process from start to finish, you will use your creative prospecting skills to strategically hunt and close new business.

This team will be focused exclusively on selling Gong Foundations to net new customers.

RESPONSIBILITIES:

• Source and manage a pipeline of net-new prospects through proactive outbound prospecting, from lead to close
• Provide an exceptional customer experience
• Clearly articulate and demonstrate our value proposition, creating excitement and enthusiasm among prospects
• Build strong relationships with net-new logos to drive them through the sales cycle to close
• Run and implement pilot programs
• Maintain weekly sales forecast and achieve new business quota quarterly

QUALIFICATIONS:

• Located in the Lehi area within a commutable distance to our office, with the ability to work our hybrid schedule of 3 days/week in-office.
• 2+ years of relevant new business/net-new logo closing experience in addition to outbound SDR/BDR experience, preferably having sold to Financial Services, Healthcare, Consulting, Manufacturing or Energy organizations
• Previous SaaS and enterprise software experience, with clear examples of consistently closing net-new deals at $50-$250K+
• Strong previous outbound prospecting experience into greenfield territory , you're comfortable building your own pipeline from scratch, not just working inbound leads
• Demonstrated success in achieving new business sales goals (President's Club, Rep of the Year, etc.)
• Comfortable selling to VP, C-Suite executives, and sales leaders while navigating through multiple decision makers in an organization
• Excellent verbal and written communication skills
• Self-motivated with an entrepreneurial spirit

Job Data by YubHub.

You will own and manage the full sales cycle, with a heavy focus on outbound prospecting.

Responsibilities:

• Source and manage a pipeline of net-new prospects through proactive outbound prospecting, from lead to close.
• Provide an exceptional customer experience.
• Clearly articulate and demonstrate Gong's value proposition, creating excitement and enthusiasm among prospects.
• Build strong relationships with net-new logos to drive them through the sales cycle to close.
• Run and implement pilot programs.
• Maintain weekly sales forecast and achieve new business quota quarterly.

Qualifications:

• 2+ years of relevant new business/net-new logo closing experience, in addition to outbound SDR/BDR experience.
• Previous SaaS and enterprise software experience, with clear examples of closing net-new deals $50k-$250K.
• Previous experience selling a platform solution.
• Demonstrated success in achieving new business sales goals.
• Excellent verbal and written communication skills.
• Experience selling to sales leaders is a plus.
• Creative, resourceful, detail-oriented, and well-organized.
• A strong team player but still a self-starter who thrives in a fast-paced, high-growth startup environment.

Perks & Benefits:

• Private health insurance plans.
• Wellbeing Fund - flexible wellness stipend.
• Mental Health benefits with covered therapy and coaching.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days each quarter.

Job Data by YubHub.

The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside successful revenue teams.

As a Mid-Market Revenue Architect, you will be a strategic partner to mid-sized customers, focusing on driving revenue transformation using Gong's AI Operating System.

Your responsibilities will include:

• Developing revenue transformation strategies with senior leaders
• Architecting workflows that drive revenue outcomes
• Accelerating adoption and realizing business results
• Combining deep understanding of revenue teams with change management strategy to help customers achieve tangible business results

Your success will be measured by activation and adoption, key persona engagement, customer value realization, and revenue impact.

Requirements:

• 4-8+ years of experience in a customer-facing role at a B2B SaaS company
• Proven track record of owning relationships with senior stakeholders and discussing value and ROI
• Excellent communication, negotiation, and presentation skills
• Data-driven mindset with a focus on delivering measurable outcomes

Perks and Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund for flexible wellness stipends
• Mental health benefits with covered therapy and coaching
• 401(k) program
• Education and learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days
• Work-from-home stipend

The annual OTE for this position is $115,000 - $150,000 USD.

Job Data by YubHub.

• Building and scaling a high-performing team of net-new Mid-Market Account Executives
• Developing and coaching the team on sourcing, sales, product, and industry skills to win competitive deals
• Creating a seamless handoff process to ensure a great customer experience
• Driving high performance and reporting on team results
• Identifying areas for improvement in prospecting, deal velocity, and team efficiency
• Collaborating with Marketing, SDR, and Sales Engineering leadership to support the team's targets

Qualifications:

• 2-5 years of experience managing a high-performing software sales team focused on new business acquisition
• Consistent track record of achieving 100%+ quota as a manager and individual contributor
• Proven experience managing and improving Account Executive KPIs
• Experience operating in a land and expand model

Gong offers competitive compensation and benefits tailored to the local region.

Job Data by YubHub.

Responsibilities:

• Own the technical buyer narrative and define positioning and messaging that earns credibility with CIOs and RevOps leaders
• Build the infrastructure conversation and develop content, frameworks, and tools to help CIOs and RevOps architects understand how Gong fits into their AI stack
• Unify AI and execution into a single story and make the integrated picture feel inevitable to technical buyers
• Take a portfolio view and make recommendations on how AI execution capabilities are packaged and monetized across the platform
• Shape product and GTM strategy and bring structured buyer, competitive, and analyst insights into product planning

Qualifications:

• 8+ years of B2B product marketing experience, with at least four years owning the full PMM lifecycle for an AI platform, agentic infrastructure, or complex workflow product
• Working knowledge of agentic workflow concepts, such as triggers, actions, plays, and next-best-action
• Exceptional written and verbal communication skills
• Experience marketing to RevOps, Sales Operations, or Revenue Leadership personas
• A track record of making complex systems feel coherent and inevitable to skeptical enterprise buyers

Perks and Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund and flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education and learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days
• Work from home stipend

The annual salary hiring range for this position is $174,000 - $250,000 USD.

Job Data by YubHub.

The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

As a Professional Services Consultant at Gong, you will join a company built on innovative products, ambitious goals, and passionate people. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other.

The Consultant role is a hands-on, individual contributor position responsible for guiding Mid-Market and Small Enterprise customers through the successful deployment and initial adoption of the Gong platform. You will be the primary functional expert, ensuring customers achieve measurable business outcomes quickly and effectively.

Responsibilities

• Customer Delivery (75% Billable Utilization)
• Conduct discovery and business process mapping to analyze current state revenue workflows, diagnose customer needs, and define the optimal Gong solution.
• Execute the core functional workstream by performing hands-on system configuration of the Gong platform to match the approved solution design and meet the customer's business requirements.
• Design and document the solution, including persona-based workflow design, configuration blueprints, and deployment documentation.
• Support and consult on organizational change management (OCM) activities to drive user adoption and ensure sustained value realization post-go-live.
• Own the quality assurance process, including developing test scenarios, coordinating User Acceptance Testing (UAT), and providing immediate support during post-go-live hypercare.
• Collaborate with customer technical teams to validate data, confirm integration details, and complete security checklists necessary for a smooth deployment.

• Operational Excellence & Expertise (25% Internal Focus)
• Maintain strong functional knowledge of the entire Gong product suite and common third-party application integrations (e.g., CRM, communication tools).
• Contribute to the refinement of Professional Services' internal delivery assets, templates, and best practice guides.
• Partner effectively with Sales and Customer Success to ensure a seamless transition between sales, implementation, and ongoing post-sales activities.

Qualifications

• 4+ years of consulting experience in a customer-facing Professional Services role, preferably focused on SaaS implementations.
• Proven ability to manage relationships with a variety of stakeholders across different functional teams (Sales, Marketing, RevOps).
• Strong working knowledge of revenue operations and business processes (e.g., pipeline management, sales cycles, team structure).
• Proficiency in designing and implementing solutions within a major CRM platform (e.g., Salesforce, Hubspot, Dynamics).
• Solid technical aptitude and comfort in performing hands-on configuration, troubleshooting, and working with customer technical teams.
• Excellent communication, interpersonal, and presentation skills to clearly convey technical and business concepts to customer teams.

Perks & Benefits

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

Job Data by YubHub.

The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort.

We’re looking for an Engineering Team Lead, who will be responsible for the foundational infrastructure framework used by all Gong engineering teams to build, deploy, and operate AI agents safely in production.

You will lead a high-impact team of 5 engineers to create the runtime and platform that defines the future of autonomous enterprise intelligence.

Responsibilities:

• Agentic Framework Architecture: Designing and building Gong’s internal agentic framework, leveraging and integrating industry-standard tools such as LangChain, LangSmith, ADK, and similar ecosystems.
• Evaluation and Quality Systems: Building evaluation frameworks and workflows for AI agents, including offline and online evaluations, quality metrics, regression detection, and experimentation infrastructure.
• Team leadership & mentorship: Guiding a high-performing engineering team and fostering a culture of ownership and excellence.
• Observability, Monitoring, and Guardrails: Providing the organization with robust observability capabilities for AI agents, including tracing, logging, monitoring, cost tracking, and safety guardrails to ensure reliable and responsible usage.
• Developer Enablement Platforms: Creating APIs, SDKs, and abstractions that enable product teams to easily build, test, and operate agents while adhering to platform standards.
• Cross-Language Integrations: Designing integrations and tooling across Python and Java to enable seamless adoption of the AI framework within Gong’s broader backend ecosystem.

Requirements:

• You are a seasoned leader with 7+ years of hands-on technical experience, with at least 5+ years of experience leading engineering teams in a fast-paced environment.
• Strong analytical and problem-solving skills, with the ability to debug and resolve complex technical issues efficiently.
• Hands-on experience with agentic systems and frameworks such as LangChain, LangSmith, ADK, or equivalent agent orchestration platforms.
• Strong understanding of AI evaluation methodologies, including agent evaluations, prompt evaluation, regression testing, and quality monitoring.
• High proficiency in Python for building production-grade AI frameworks and services.
• Familiarity with Java and experience integrating backend platforms or tooling into Java-based systems.
• Experience building observability, monitoring, or platform tooling for distributed systems.
• Strong analytical skills and the ability to reason about complex, evolving AI-driven systems.
• Experience with cloud platforms and scalable microservices architectures.
• Excellent communication skills and a strong platform mindset, with experience enabling multiple teams.

Job Data by YubHub.

You will work with mid-sized customers as a strategic partner to drive revenue transformation using Gong's AI Operating System.

Your responsibilities will include:

• Developing revenue transformation strategies with senior leaders
• Architecting workflows that drive revenue outcomes
• Accelerating adoption and realising business results
• Quantifying measurable business outcomes to demonstrate ROI
• Managing renewals and expansions with cross-functional teams

To qualify, you will need:

• 3-5+ years of experience in customer-facing roles in a B2B SaaS company
• Experience managing accounts with multiple stakeholders
• A track record of owning relationships with senior stakeholders
• Excellent communication, negotiation, and presentation skills
• A data-driven mindset with a focus on delivering measurable outcomes

Gong offers competitive compensation and benefits tailored to the local region.

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The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

In this role, you will be directly responsible for ensuring the success of Gong’s largest clients by providing strategic guidance, driving customer transformation journeys, and building long-lasting relationships with key stakeholders.

You will work closely with the Sales and Customer Success teams to align Gong’s solutions with the revenue goals of senior leaders, guiding our enterprise customers from point solutions to long-term, autonomous revenue AI transformation.

Responsibilities

• Build and maintain trusted advisor relationships with VP to C-suite revenue leaders, guiding them through their Gong transformation journey and ensuring long-term success.
• Lead high-level, consultative discussions with customers to uncover their most pressing revenue challenges and opportunities.
• Use Gong’s maturity model to assess and identify gaps in customers' revenue operations, then design customized, long-term roadmaps to help them achieve their revenue objectives.
• Work closely with Sales, Account Management, Product, Marketing, and other internal teams to align customer needs with Gong’s strategic objectives.
• Create, execute, and optimize long-term strategic plans for each customer, focused on driving business outcomes and ensuring measurable ROI from Gong’s solutions.

Qualifications

• 8+ years of experience consulting or leading strategic functions, with a focus on enterprise or Fortune 2000 companies.
• Exceptional ability to communicate and build relationships with C-suite executives, VPs, and senior leaders.
• Experience in consultative sales, business transformation, and driving long-term customer success and ROI.
• Familiarity with revenue operations, sales technology platforms, and a deep understanding of the challenges faced by sales and revenue teams.

Perks & Benefits

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

The annual OTE for this position is $168,000 - $250,000 USD.

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Responsibilities:

• Engage prospective customers through cold calling, emails, and social outreach
• Schedule initial discovery calls for Account Executives
• Meet or exceed assigned daily activity minimums of 80-100 activities
• Manage your own book of accounts and set the strategy for effective book management
• Become a power user of Gong's platform
• Provide constructive feedback on how to improve effectiveness and efficiency within the SDR role
• Collaborate with team members to share and learn from best practices

Qualifications:

• Located within commutable distance of Salt Lake City
• Able to be in a Gong office 3x per week (Tuesday, Wednesday, Thursday)
• Experience in sales or sales leadership
• Excellent verbal and written communication skills
• High degree of resilience and a player mindset
• Unmatched work ethic and willingness to receive and implement feedback

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund and flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

The annual OTE for this position is $90,000 USD.

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Responsibilities:

• Raise awareness and generate interest for Gong through cold calling, emails, and social outreach to prospective customers
• Schedule initial discovery calls for Account Executives
• Meet or exceed assigned daily activity minimums of 80-100 activities
• Manage your own book of accounts and set the strategy for effective book management
• Become a power user of Gong's platform
• Provide constructive feedback on how to improve effectiveness and efficiency within the SDR role to SDR Managers and Sales Enablement
• Collaborate with team members to share and learn from best practices

Qualifications:

• Located within commutable distance of Chicago
• Able to be in a Gong office 3x per week (Monday, Tuesday, Thursday)
• Have sold in the past or have a passion for sales or sales leadership
• Excellent verbal and written communication skills
• High degree of resilience, enabling you to bounce back from setbacks
• Possess a player mindset; you strive to grow and develop and never back down from a challenge
• Your work ethic is unmatched - anything you don't know you'll make up with hard work
• You're extremely coachable and willing to receive and implement feedback

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
• Mental Health benefits with covered therapy and coaching
• 401(k) program to help you invest in your future
• Education & learning stipend for personal growth and development
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family
• Company-wide recharge days each quarter
• Work from home stipend to help you succeed in a remote environment

The annual OTE for this position is $90,000 USD.

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Responsibilities:

• Run researched, multi-threaded outbound into named target accounts through calls, email, and social
• Manage a book of accounts alongside an Account Executive and set the strategy for how you work them
• Use AI to research faster, personalise more deeply, and scale your outreach
• Generate qualified pipeline and book discovery calls for your Account Executives
• Become a power user of Gong's platform and turn that insight into a prospecting edge
• Drive a high volume of quality activity that converts into pipeline and revenue
• Sharpen the playbook , your feedback shapes how EMEA SDR runs

Requirements:

• You know how to break into a named account , researched, multi-threaded outbound is how you work
• You're genuinely curious about AI and already prospect with it, always testing tools and tactics to find an edge others miss
• You're a sharp communicator in writing and on calls, and you think in accounts, not individual contacts
• You're resilient by instinct , a no makes you sharper, not slower
• You're ambitious about a career in sales and you want to be coached toward it
• You take feedback well and move on it fast

Benefits:

• Competitive salary and uncapped commission
• Pension, daily office lunch allowance, and recharge days (2 per quarter, 8 per year)
• Clear path to grow your career, with coaching to support it
• Managers who use Gong to help you improve week on week, not once a quarter
• RSUs , you share in the growth you help drive

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As a Senior Backend Engineer, you'll dive into complex technical challenges, craft innovative solutions, and play a pivotal role in Gong's mission to revolutionize the way companies understand their customer interactions.

You'll Own:

• System Architecture: Leading the design and implementation of complex, scalable, and high-performance backend services and APIs.
• Feature Lifecycle: Taking end-to-end ownership of major product initiatives, from initial design to coordinating delivery across Backend, Frontend, and Product teams.
• Engineering Standards: Establishing and driving team-level best practices for code quality, testing strategies, and CI/CD processes.

You'll Solve:

• Technical Complexity: Analyzing and debugging intricate challenges across the stack to ensure long-term system reliability.
• Cross-Functional Friction: Managing risks and coordinating dependencies between multiple teams to ensure seamless feature delivery.
• Scalability Bottlenecks: Implementing preventive measures and high-performance solutions to keep services running smoothly under load.

You'll Impact:

• System Integrity: Building the foundation for high-performance services that directly affect the stability and speed of the entire product.
• Operational Excellence: Elevating the team's technical bar through the implementation of robust CI/CD and quality processes.
• Strategic Delivery: Shaping how major initiatives are executed, ensuring technical excellence is balanced with business milestones.

How You'll Succeed Here:

• 7+ years of hands-on experience in large-scale backend development, with a strong emphasis on Java programming (a must).
• Proven experience in mentoring engineers.
• Strong analytical and problem-solving skills, with the ability to debug and resolve complex technical issues efficiently.
• Experience with cloud platforms (AWS, Azure, or Google Cloud) and building scalable microservices architectures.
• Advantageous experience with infrastructure as code, CI/CD pipelines, and building data-oriented applications and APIs.
• Excellent communication skills, both verbal and written, with the ability to articulate technical ideas clearly and collaborate effectively within a team environment.
• A Bachelor’s degree in Computer Science, Engineering, or a related field is preferred.

*We operate in a flexible hybrid work model. You must be eligible to work in Ireland.

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As a Senior Backend Engineer on Gong’s AI Framework team, you will build the foundational platform that enables the entire organization to design, evaluate, deploy, and operate AI agents at scale.

You’ll Own:

• Agentic Framework Architecture: Designing and building Gong’s internal agentic framework, leveraging and integrating industry-standard tools such as LangChain, LangSmith, ADK, and similar ecosystems.

• Evaluation and Quality Systems: Building evaluation frameworks and workflows for AI agents, including offline and online evaluations, quality metrics, regression detection, and experimentation infrastructure.

• Observability, Monitoring, and Guardrails: Providing the organization with robust observability capabilities for AI agents, including tracing, logging, monitoring, cost tracking, and safety guardrails to ensure reliable and responsible usage.

• Developer Enablement Platforms: Creating APIs, SDKs, and abstractions that enable product teams to easily build, test, and operate agents while adhering to platform standards.

• Cross-Language Integrations: Designing integrations and tooling across Python and Java to enable seamless adoption of the AI framework within Gong’s broader backend ecosystem.

• Agent Runtime and Execution Engine: Building the runtime responsible for orchestrating agent execution, managing tool calls, maintaining state and memory, and ensuring reliable execution across distributed systems.

You’ll Solve:

• Agent Lifecycle and Orchestration Complexity: Managing agent execution, tool usage, memory, workflows, and failure modes in production-grade systems.

• AI System Reliability at Scale: Ensuring agents remain observable, debuggable, and safe as usage scales across teams and products.

• Evaluation and Drift Challenges: Detecting quality regressions, model behavior changes, and unintended agent behaviors through robust evaluation and monitoring systems.

• Platform Adoption Friction: Balancing flexibility with guardrails so teams can innovate quickly without compromising reliability, security, or cost controls.

You’ll Impact:

• Company-Wide AI Enablement: Empowering every engineering team at Gong to build agent-based solutions faster, with higher quality and confidence.

• Foundational AI Infrastructure: Establishing the core frameworks, evaluations, and observability standards that all AI agents at Gong will rely on.

• AI Safety and Quality Bar: Raising the bar for how AI systems are evaluated, monitored, and governed across the company.

How You’ll Succeed Here

• 7+ years of backend engineering experience, with strong system design and platform-building expertise.

• Strong analytical and problem-solving skills, with the ability to debug and resolve complex technical issues efficiently.

• Hands-on experience designing and building agentic systems or agent frameworks in production, including orchestration, tool usage, memory management, and multi-step workflows.

• Experience extending or building frameworks on top of tools like LangChain, LangGraph, ADK, or similar agent orchestration frameworks.

• Experience designing, implementing, and operating production-grade AI agents, including handling failure modes, retries, observability, and real user traffic.

• Strong understanding of AI evaluation methodologies, including agent evaluations, prompt evaluation, regression testing, and quality monitoring.

• High proficiency in Python for building production-grade AI frameworks and services.

• Familiarity with Java and experience integrating backend platforms or tooling into Java-based systems.

• Experience building observability, monitoring, or platform tooling for distributed systems.

• Strong analytical skills and the ability to reason about complex, evolving AI-driven systems.

• Experience with cloud platforms and scalable microservices architectures.

• Excellent communication skills and a strong platform mindset, with experience enabling multiple teams.

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You will design and implement the backend systems that enable these agents to understand customer requests, reason over context and data, interact with tools and APIs, and take meaningful actions on behalf of customers.

Responsibilities:

• Customer-Facing Agent Development: Design, build, and operate production-grade AI agents in Python that interact directly with customers and help them accomplish real-world tasks.
• Agent Behavior and Workflows: Build multi-step agentic workflows that understand customer intent, maintain context, reason over information, use tools, call APIs, and take actions on behalf of customers.
• Product Integrations: Connect agents to Gong's APIs, data, internal services, and external systems so they can retrieve information and perform meaningful actions as part of the customer experience.
• Production Reliability: Build robust agent applications that handle failures, retries, timeouts, unexpected inputs, and other real-world edge cases while serving live customer traffic.
• Agent Evaluation and Improvement: Measure and improve agent quality using production data, offline and online evaluations, regression testing, experimentation, and customer feedback.
• End-to-End Backend Ownership: Take ownership of the backend systems behind agentic product experiences, from design and implementation through deployment, operation, and continuous improvement.

Requirements:

• 7+ years of backend engineering experience (Python), with strong system design and application development expertise.
• Strong analytical and problem-solving skills, with the ability to debug and resolve complex technical issues efficiently.
• Hands-on experience designing, building, and operating AI agents or agentic applications in production, including orchestration, tool usage, context and memory management, and multi-step workflows.
• Experience building production applications with tools like LangChain, LangGraph, ADK, or similar agent orchestration frameworks.
• High proficiency in Python for building production-grade AI applications and backend services.
• Experience integrating AI-powered applications with APIs, databases, internal services, and external systems.
• Experience building backend applications and services in distributed systems.
• Strong analytical skills and the ability to reason about complex, evolving AI-driven applications.
• Experience with cloud platforms and scalable microservices architectures.
• Excellent communication skills and a strong product mindset, with experience working closely with product and engineering teams.

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Responsibilities:

• Lead discovery workshops to uncover business requirements, revenue process gaps, workflow opportunities, and adoption challenges.
• Serve as a trusted advisor to customers, bringing revenue domain expertise, operational best practices, and AI workflow knowledge.
• Translate forecasting, pipeline management, coaching, and sales engagement practices into scalable platform strategies aligned to customer workflows.
• Develop polished, enterprise-grade deliverables including strategic roadmaps, process maps, governance frameworks, and executive presentations.
• Partner with customers to define business outcomes, map those outcomes to effective revenue workflows, and align Gong capabilities to maximise adoption and impact.
• Help customers operationalise AI-powered workflows across forecasting, coaching, prospecting, and revenue execution.
• Collaborate closely with Engagement Managers, Technical Architects, Product, Support, and Customer Success to deliver aligned customer outcomes.
• Consult on change management, governance, and adoption strategies to support long-term scalability and sustainability.
• Manage engagements to scope and timeline, proactively identifying and escalating risks where required.
• Contribute to practice development by refining methodologies, frameworks, and consultative playbooks that support scalable growth across Adoption Services.

Qualifications:

• 6+ years of experience within a go-to-market organisation or consulting environment, with experience in forecasting, pipeline management, sales engagement, revenue operations, or revenue transformation.
• Excellent cross-functional communication skills with experience working across technical, commercial, and operational stakeholders.
• Comfortable working in fast-moving, ambiguous environments where methodologies, product capabilities, and operating models continue to evolve.
• Proven ability to manage multiple workstreams simultaneously while maintaining strong attention to detail and execution quality.
• Strong understanding of core revenue workflows including forecasting, prospecting, pipeline management, coaching, and sales execution.
• Experience producing polished, enterprise-grade deliverables including presentations, process documentation, and strategic roadmaps.
• Strong working knowledge of CRM systems such as Salesforce, HubSpot, or Dynamics.
• Willingness to travel.

Perks & Benefits:

• Medical, dental, and vision plans.
• Wellbeing Fund - flexible wellness stipend.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days each quarter.
• Work from home stipend.

The annual salary hiring range for this position is $115,000-$175,000 USD.

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You will work with a team that leads the activation of every new Enterprise customer and help shape the future of revenue intelligence.

Your responsibilities will include:

• Owning the discovery, design, strategy, and business and privacy workshops across customer activations.
• Leading discovery workshops to surface business requirements and define the configuration and adoption approach.
• Acting as a trusted advisor to customers, bringing industry knowledge and best practices.
• Translating real-world forecasting, pipeline, and sales engagement practices into well-designed platform solutions.
• Developing and delivering polished presentations and documentation.
• Mapping customer objectives to product use cases and demonstrating clear outcomes.
• Collaborating with Engagement Managers, Technical Architects, and Program Architects.
• Consulting on change management and adoption.
• Managing engagements to scope and timeline.
• Contributing to practice development.

You will also use Gong, AI, and automation to improve project planning, delivery, documentation, reporting, and stakeholder communications.

Qualifications Required

• 4-6 years of experience within a go-to-market organisation or consulting environment.
• Excellent cross-functional communication skills.
• Comfort working in ambiguous, fast-moving environments.
• Proven ability to manage multiple workstreams simultaneously.
• Proven understanding of core revenue-generating activities.
• Experience producing polished, enterprise-grade deliverables.
• Strong working knowledge of CRM systems.

Perks & Benefits

• Private health insurance plans.
• Wellbeing Fund.
• Mental Health benefits.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days.

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As Senior Counsel, GTM Legal, you'll serve as a trusted legal partner to Gong's rapidly growing Go-to-Market organization, leading complex enterprise customer negotiations while helping scale a world-class legal function. You'll work closely with Sales leadership, Deal Desk, Security, Product, Privacy, Finance, and other cross-functional partners to structure creative commercial solutions that accelerate revenue while appropriately managing legal risk.

Responsibilities:

• Lead negotiation and drafting of complex enterprise SaaS, AI, licensing, professional services, and strategic commercial agreements.
• Advise Sales and business leaders on deal strategy, legal risk, and escalation decisions.
• Provide practical, business-oriented guidance that supports commercial objectives.
• Independently manage multiple high-value negotiations and competing priorities.
• Partner with Sales, Deal Desk, Product, Security, Privacy, Finance, and executive stakeholders.
• Develop and improve templates, playbooks, fallback positions, and contracting processes.
• Identify opportunities to improve contracting efficiency, cycle time, and scalability.
• Mentor and develop junior lawyers and contribute to team capability-building.
• Contribute to the development of legal guidance, negotiation playbooks, and consistent approaches to AI, privacy, security, and other emerging commercial issues.

Qualifications:

• J.D. degree and admission in good standing to at least one U.S. state bar
• 8+ years of relevant legal experience, including significant in-house experience supporting complex commercial transactions.
• Experience negotiating sophisticated enterprise SaaS, cloud, technology, cybersecurity, data, licensing, or professional services agreements.
• Ability to independently manage complex customer negotiations, identify key risks, and provide practical recommendations.
• Strong business judgment and experience partnering directly with Sales and other cross-functional stakeholders.
• Ability to influence, communicate clearly, and prioritize effectively in a high-volume environment.
• Experience mentoring, coaching, or developing other legal professionals.

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

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We're looking for an experienced, multidisciplinary Security Engineer with a strong technical foundation and the ability to learn and own new technologies and domains from the ground up.

You’ll design, implement, and mature the security controls that protect Gong’s business applications, workforce, and corporate environment.

Responsibilities

You’ll work closely with Cyber Defense, IT, DRE, R&D, People, Legal, and GRC to embed security controls at scale.

You’ll own:

• The security posture of Gong’s corporate technology stack, including AI security, identity, DLP and insider risk, EDR, MDM, browser security, SSPM/CASB, network security, and email and collaboration security.
• Zero Trust access policies for workforce and external users, along with hardening for macOS, Windows, and Linux endpoints, browsers, SaaS applications, and corporate networks.
• Identity and access capabilities, including SSO, phishing-resistant MFA, passwordless authentication, conditional access, device trust, PAM, joiner-mover-leaver controls, and service-account hygiene.
• The evaluation and rollout of new security technologies, taking solutions from proof of concept through production.
• Automated workflows and API integrations that scale security controls without adding operational overhead or headcount.
• SaaS, third-party, and AI governance, including SaaS configuration reviews, vendor security assessments, access reviews, OAuth governance, posture remediation, and enablement-first guardrails for employee AI tools.
• Domain expertise for SecOps incident response and partnership with IT and R&D to embed security standards and operating procedures into day-to-day processes.

Challenges

You’ll solve:

• How to protect a fast-growing SaaS company’s corporate environment across a broad and evolving technology stack.
• How to translate security risks into clear requirements, practical controls, and reliable production operations.
• How to strengthen identity, endpoint, SaaS, network, email, and collaboration security through a unified Zero Trust approach.
• How to automate security processes and integrate systems so controls remain effective as Gong scales.
• How to enable employees to use SaaS and AI tools safely through thoughtful guardrails rather than blanket restrictions.
• How to make security standards easy for partner teams to adopt by embedding them into operational workflows and SOPs.

Impact

You’ll impact:

• The security and resilience of Gong’s business applications, workforce, and corporate environment.
• Gong’s ability to scale securely through stronger identity-centric controls, Zero Trust access, endpoint hardening, and SaaS governance.
• The maturity of the corporate security program by improving posture management, remediation, automation, and operational consistency.
• The effectiveness of Cyber Defense incident response through hands-on technical expertise and strong cross-functional partnership.
• The safe adoption of emerging technologies, including AI tools, AI agents, agentic workflows, and low-code/no-code platforms.
• A security culture that helps teams move quickly and responsibly by exploring how to make things work securely.

Requirements

You bring:

• 5+ years of experience in cybersecurity engineering, ideally in a high-growth SaaS environment.
• Hands-on expertise with identity platforms, including Okta or Entra ID, plus experience in at least two of the following areas: data security, DLP/DSPM, endpoint security, EDR/BDR, email security, or network/SASE.
• Practical experience with SSO, MFA, RBAC, SCIM, Zero Trust, and SSPM platforms.
• Experience evaluating SaaS and application security, with an understanding of common security frameworks such as CIS, NIST, and OWASP.
• An engineering mindset: you build automation, API integrations, and workflows rather than focusing only on tool administration.
• The ability to drive security through strong relationships, communicate effectively across teams, and take ownership of complex problems.
• An AI-first, hands-on problem-solving mindset.
• Fluent English and the ability to work effectively with global teams.

Nice to Have

Strong advantages:

• Experience securing AI agents, agentic workflows, or low-code/no-code platforms.
• Offensive security knowledge.
• Familiarity with emerging SaaS threats, including OAuth abuse, token theft, and identity-based attacks.

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Responsibilities:

• Lead the AI product lifecycle by partnering with Product and Engineering to translate business needs into scalable AI solutions.
• Architect, build, and optimize complex sub-agents, tool-use mechanisms, retrieval systems, and memory architectures.
• Pioneer new NLP- and LLM-based methodologies to analyze massive conversation datasets.
• Design highly robust and scalable Python pipelines.

You'll solve complex business problems, including:

• Complex business context reasoning
• Architecting intelligent agent experiences
• Extracting actionable intelligence
• Advancing applied AI innovation

Requirements:

• M.Sc. or Ph.D. in Computer Science, Mathematics, Statistics, etc.
• 5+ years of industry experience in data science or machine learning
• Deep expertise in modern AI architectures, specifically advanced RAG, LLM fine-tuning, agentic workflows, and robust LLM evaluation methodologies
• Exceptional Python engineering skills and mastery of ML/data ecosystem libraries

Benefits:

• Flexible hybrid work model
• Opportunity to work on complex problems and make a significant impact

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Gong's Cloud Engineering group is the infrastructure backbone of a platform that processes millions of customer interactions every day.

We're looking for a DevSecOps Manager to lead our Israel-based DevSecOps team and own the security posture of Gong's cloud infrastructure.

You'll own:

• The security posture of Gong's multi-cloud infrastructure across AWS, Azure, and GCP.
• Identity governance, least-privilege access, credential lifecycle management, and cloud vulnerability management.
• Security controls embedded directly into the cloud platform, enabling R&D teams to build and operate securely by default.
• Developer toolchain security, including CI/CD pipelines, software supply chain risks, and developer-facing guardrails.
• The implementation of security as code, replacing manual processes and ticket-based controls with scalable automation.
• The leadership, development, and technical growth of a team of DevOps and DevSecOps engineers.
• Team's roadmap, priorities, and quarterly planning in alignment with Cloud Engineering and the broader Security organization.
• The team's role as the primary cloud security partner for Product Security, R&D, and Cloud Engineering.
• Clear security standards, ownership boundaries, and operating practices across the cloud platform.

You'll solve:

• Security challenges across a large, evolving environment with multiple production cells, several cloud providers, and more than 500 engineers.
• Gaps in cloud identity, permissions, credentials, workload protection, and vulnerability management.
• Security risks within Kubernetes, including RBAC, pod security, network policies, and runtime protection.
• Risks across GitHub, CI/CD pipelines, third-party dependencies, and the software supply chain.
• Friction between strong security controls and the speed, usability, and autonomy R&D teams need.
• Repetitive security work by turning manual controls into automated, reusable platform capabilities.
• Cross-functional challenges that require alignment between Cloud Engineering, Product Security, R&D, and compliance stakeholders.
• Emerging cloud security gaps by proactively identifying them, proposing practical solutions, and driving remediation through completion.

You'll impact:

• Gong's ability to operate a secure, resilient, and scalable multi-cloud platform.
• The security of the infrastructure supporting millions of customer interactions each day.
• Engineering velocity by providing secure-by-default capabilities and self-service guardrails.
• The effectiveness and consistency of cloud security controls across production environments.
• The maturity of Gong's DevSecOps practices, automation, and security-as-code capabilities.
• The technical development of a strong team and its evolution into a center of cloud security expertise.
• Strategic decisions across Cloud Engineering through active participation in the Cloud Engineering management forum.
• How more than 500 engineers build, deploy, and operate secure applicative services at scale.

You are:

• An experienced engineering manager with at least two years of experience leading a DevSecOps, DevOps, platform, or cloud security team.
• A hands-on technical leader with at least 7 years of experience in DevOps and cloud security who can build and troubleshoot solutions - not only review them.
• Deeply experienced with AWS security services and controls (including IAM, SCPs, GuardDuty, CloudTrail, and KMS), and across Azure and GCP as well.
• Strong in Kubernetes security, including RBAC, pod security, network policies, and runtime tooling.
• Experienced in securing GitHub organizations and CI/CD pipelines built with technologies such as GitHub Actions and Jenkins.
• Familiar with cloud security posture management platforms such as Wiz, Orca Security, or Prisma Cloud.
• Fluent in infrastructure as code using Terraform, Crossplane, or equivalent technologies.
• Comfortable balancing security, developer experience, operational needs, and business priorities, Proactive and accountable, with a track record of identifying gaps and driving solutions through completion.

An advantage:

• Security certifications such as CKS, CISSP, or CISM.
• Experience with GitOps practices and tools such as Argo CD or Argo Workflows.

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You will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next.

We are looking for a Platform Security Director to lead the engineering of our security infrastructure. Your mission is to build a Security Machine that is as sophisticated as our AI. You will move us beyond traditional "defense" into a "Secure-by-Default" reality, where our multi-cloud infrastructure (AWS and Azure) is hardened, automated, and resilient by design.

Responsibilities:

• Own the end-to-end security strategy across Application Security, Cloud (AWS/Azure), and Platform layers, ensuring a Secure-by-Default framework.
• Lead a unified Security Engineering organization covering AppSec, SecDevOps, and AI Security leadership.
• Lead our Platform Security domain , from Layer 7 protections to AWS architecture, security tooling, automated risk scoring, and AI-assisted automation workflows.
• Embed security controls into the SDLC and CI/CD pipelines.
• Lead our AI strategy , enabling secure use in our platform products as well as for our internal engineering usage.
• Evolve scalable infrastructure security, including Kubernetes, containers, IAM, and Zero Trust architectures.
• Own and execute the comprehensive Vulnerability Management program.
• Mature secure-by-default engineering practices across the SDLC.
• Increase developer adoption of automated security tooling.

Requirements:

• An Experienced Leader: 10+ years in Security/Software Engineering with a track record of scaling departments in high-growth R&D environments.
• A Technical Architect: Deep expertise in AWS/Kubernetes and modern platform security practices.
• A Systems Thinker: You have a proven track of building security machines from the ground up, with a people-first mindset, technology, and process.

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As Senior Director of Quality & Reliability Engineering at Gong, you will lead the Quality Engineering, SRE, and NOC teams. You will help Gong move from reactive quality and reliability operations toward an engineering-owned model in which teams ship with confidence, operate their services responsibly, and continuously learn from production.

Key responsibilities:

• Define and lead Gong’s quality and reliability strategy across R&D, including ownership expectations, standards, and metrics.
• Lead and coach the Quality Engineering, SRE, and NOC organizations, creating clear missions, healthy interfaces, and strong career growth.
• Establish a pragmatic quality-and-reliability operating model spanning design, development, production operations, incident response, and learning.
• Guide Gong’s QE methodology and tooling, including automation strategy, test architecture, test data, test environments, performance testing, and other non-functional quality practices.
• Set the direction for reliability engineering, including observability, alert quality, capacity and performance, incident management, and reduction of operational toil.

Requirements:

• Significant experience leading Quality Engineering, SRE, production engineering, or a comparable combination of quality and reliability functions in a complex SaaS or cloud-product environment.
• Experience leading multiple technical teams and managers, with a track record of building effective organizations, clarifying ownership, and developing leaders.
• Strong technical judgment across test architecture, automation, observability, service reliability, incident management, and production operations.

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The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

As a Senior Enterprise Revenue Architect - Industry Expansion, you will join Gong's new Industry Expansion (IX) team, focused specifically on customers in the Financial Services industry.

Your responsibilities will include:

• Revenue Transformation Strategy: Partner with senior GTM leaders in the FinServ space to design and execute strategies that modernize their revenue operations through Gong’s AIOS.
• Workflow Architecture: Map current-state FinServ customer processes to AI-driven workflows that translate to revenue outcomes.
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms.
• Value Realization: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value.
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth.
• Cross-Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey.

The ideal candidate will have:

• 10+ years proven experience in managing complex enterprise accounts with multiple stakeholders.
• Experience working with FinServ customers, or working in the FinServ industry.
• Track record of owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations.
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives.
• Excellent communication, negotiation, and presentation skills.
• Data-driven mindset with a focus on delivering measurable outcomes.

In terms of benefits, Gong offers:

• Medical, dental, and vision plans.
• Wellbeing Fund - flexible wellness stipend.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days each quarter.
• Work from home stipend.

The annual salary hiring range for this position is $148,000 - $210,000 OTE USD.

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At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next.

About the Role

Field Operations is the connective tissue between GTM strategy and what actually happens in the field. We translate annual plans into revenue-unit-level execution, own the forecast and pipeline cadence, and are the first to see , and act on , performance gaps before they become planning problems.

We're hiring a Senior Manager, GTM Field Operations to serve as the embedded operational partner and single point of contact for one of our North America Revenue Units (Sales and Revenue Architect teams with an annual revenue target upwards of $300M). You'll own the operating rhythm for your segment, turn data into decisions, and represent a unified Ops voice alongside Strategy & Planning, RevOps, and Enablement , not a siloed, segment-only function.

Responsibilities

• Segment Leadership & Trusted Advisory: Serve as the primary operational point of contact for your assigned segment's reps, managers, and senior leaders , owning end-to-end ops needs.
• Operating Rhythm & Performance Management: Own and enforce the business operating rhythm without exception: weekly/monthly forecast and pipeline reviews, deal reviews, account reviews, KPI and headcount tracking, and QBR/MRR prep.
• Cross-Functional Partnership: Partner with Strategy & Planning on territory methodologies, capacity models, and headcount plans that translate the annual plan into RU-level execution priorities.
• Reporting, Analytics & Tooling: Collaborate with Analytics/BI to design reporting and dashboards giving visibility into performance, productivity, and pipeline health.
• Resource Stewardship & Scale: Evaluate the cost/benefit of any proposed solution , people, tools, or process , before recommending it; favor scalable fixes over one-off, high-touch solutions.

What Success Looks Like

• You're the first call, not the last resort, for your segment's leadership on anything operational.
• Forecast and pipeline data are trusted because your operating rhythm is airtight , deadlines are never missed, no exceptions.
• You've built direct relationships with individual reps (not just their managers) and know where the ground-level friction actually is.

Qualifications

• 6+ years in Sales/Business Operations or GTM Strategy, with strong understanding of SaaS business models.
• SQL proficiency and strong analytical skills, with proven ability to build and standardize reporting in Snowflake and BI tools such as Tableau and Retool.
• Advanced Excel/Sheets skills , pivot tables, data visualization, INDEX/MATCH, VLOOKUP/XLOOKUP, SUMIFS/COUNTIFS, and array formulas.
• Experience supporting sales and CS orgs of 100+ reps selling $1M+ deals to Fortune 100 companies.

Perks & Benefits

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

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The Senior Consultant role is a high-impact individual contributor responsible for guiding Enterprise-level customers through the successful deployment and adoption of the Gong platform.

Responsibilities:

• Support complex, Enterprise-level implementations of the Gong platform, serving as the trusted advisor to business and technical stakeholders, including executive sponsors.
• Conduct deep discovery and business process mapping to analyze current state revenue workflows, diagnose operational inefficiencies, and define optimal future-state processes.
• Design and architect the end-to-end solution, including persona-based workflow design, solution documentation, and system configuration blueprints.
• Execute the core functional workstream by performing hands-on configuration of the Gong platform to match the approved solution design and meet mission-critical business requirements.
• Drive and consult on organizational change management (OCM) initiatives within large customer organizations to ensure sustained user adoption and maximize value realization.
• Own the quality assurance process, including developing test plans, coordinating User Acceptance Testing (UAT), and managing post-go-live hypercare to ensure a stable, successful transition.
• Work closely with customer technical teams to guide data validation, integration points, and security reviews necessary for system deployment.

Qualifications:

• 6+ years of consulting experience in a customer-facing Professional Services role, with a strong track record of managing large-scale, complex Enterprise SaaS implementations.
• Proven ability to manage and influence relationships with a variety of stakeholders, including director and executive-level contacts within Enterprise organizations.
• Expert knowledge of revenue operations and business processes (e.g., forecasting, pipeline management, sales methodologies) within large, complex sales environments.
• Advanced capability in designing and implementing solutions within major CRM platforms (e.g., Salesforce, Dynamics) and other mission-critical business systems.
• Exceptional project governance skills with the ability to prioritize and manage competing objectives across multiple, high-stakes customer engagements simultaneously.
• Strong technical acumen and comfort in guiding technical and security teams through deployment, integration, and security reviews.
• Excellent communication, presentation, and eloquent writing skills to convey complex information clearly to both technical and executive audiences.

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

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As a Senior Revenue Architect, Enterprise, you will join a company built on innovative products, ambitious goals, and passionate people. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other.

Your responsibilities will include:

• Developing revenue transformation strategies with senior leaders
• Architecting workflows that drive revenue outcomes
• Accelerating adoption and realizing business results
• Combining a deep understanding of how revenue teams operate with leading change management strategy

Requirements:

• 10+ years of experience managing complex enterprise accounts
• Track record of owning relationships with senior stakeholders and driving value and ROI conversations
• Excellent communication, negotiation, and presentation skills
• Data-driven mindset with a focus on delivering measurable outcomes

We offer a range of benefits, including health insurance, wellbeing fund, mental health benefits, education and learning stipend, flexible vacation time, paid parental leave, and company-wide recharge days.

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The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

As a Senior Revenue Architect, Enterprise (CSM), you will join a company built on innovative products, ambitious goals, and passionate people.

You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other.

Your role will be to partner with large customers as a strategic partner to drive revenue transformation from Gong’s AI Operating System.

You will guide executive stakeholders and operational teams to drive revenue with Gong by architecting workflows, accelerating adoption, and realizing business results across the entire revenue lifecycle.

Responsibilities

• Revenue Transformation Strategy: Partner with senior GTM leaders to design and execute strategies that modernize their revenue operations through Gong’s AIOS
• Workflow Architecture: Map current-state customer processes to AI-driven workflows that translate to revenue outcomes
• Adoption and Change Management: Execute adoption initiatives that drive behavior change and embed Gong into daily team rhythms
• Value Realisation: Use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value
• Renewal and Expansion Management: Own the renewal strategy and execution, partnering with cross-functional teams on growth
• Cross-Functional Collaboration: Partner with internal teams to ensure an exceptional customer experience throughout the entire customer journey

Qualifications

• 10+ years proven experience in managing complex enterprise accounts with multiple stakeholders
• Track record owning relationships with senior (VP and C-suite) stakeholders and owning value and ROI conversations
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing and executives
• Excellent communication, negotiation, and presentation skills
• Data-driven mindset with a focus on delivering measurable outcomes
• Passion for driving customer outcomes and contributing to a high performing and accountable work culture

Perks & Benefits

• Health insurance
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
• Mental Health benefits with covered therapy and coaching
• Education & learning stipend for personal growth and development
• Flexible vacation time to promote a healthy work-life blend
• Paid parental leave to support you and your family
• Company-wide recharge days each quarter

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As a Senior Revenue Operations Analyst, Sales Compensation, you will be the hands-on operator of Gong's commission engine. You will run the monthly commissions cycle for Sales, SDR, and Partnerships, own payout accuracy and dispute resolution, and turn comp data into insight for RevOps and Sales Leadership.

Responsibilities

• Commissions Operations & Payout Accuracy: Own the monthly commissions process end to end, including data prep, crediting, calculations, review, and payout.
• Exceptions, Disputes & Inquiries: Triage and resolve commission inquiries and disputes quickly and consistently.
• Comp Analytics & Plan Modeling: Deliver attainment, payout, and cost-of-sales reporting at the rep, manager, and segment level.
• ICM / SPM Platform Administration: Administer plan configuration, rates, quotas, and crediting rules in the ICM tool.
• Documentation & Communication: Maintain plan documents, policies, and process documentation as the single source of truth.
• Continuous Improvement: Partner with RevOps and GTM Systems to automate recurring work and tighten data governance across the comp process.

Qualifications

• 3-5 years of progressive experience in sales compensation, commissions, or a highly analytical RevOps/FP&A role (SaaS/tech preferred)
• Advanced Excel / Google Sheets: scenario models, lookups, pivots, clean model structure others can audit
• Hands-on experience administering an ICM/SPM tool (CaptivateIQ, Varicent, Everstage, Xactly, or similar)
• Working knowledge of SaaS comp mechanics: quota, accelerators, gates, kickers, ramps, clawbacks
• Strong Salesforce data fluency; SQL/Snowflake a plus
• Exposure to ASC 606 commission capitalization and Finance close a plus
• Detail-oriented under deadline pressure; clear, simple communicator with the field

Perks & Benefits

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

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As our Senior GRC Security Lead, you will be the architect of foundational programs we are building , Gong’s first-ever Common Controls Framework, standing up a formal risk process and register, implementing a GRC tooling ecosystem, and owning the full policy, standards, and exceptions management lifecycle.

Responsibilities:

• Design and implement Gong’s Common Controls Framework, mapping controls across SOC 2, ISO 27001, 27017, 27701, 27018, HIPAA, PCI, and other applicable frameworks.
• Rationalize overlapping requirements across frameworks to reduce compliance burden and create a single source of truth for control ownership.
• Partner with Engineering, Infrastructure, and Product Security to embed controls at the architecture level, not just as audit checkboxes.
• Establish control testing methodology, evidence collection standards, and continuous control monitoring processes.
• Serve as the subject-matter expert on control mapping during customer and external audits, RFPs, and enterprise sales engagements.
• Build Gong’s product & enterprise risk register from the ground up , defining risk taxonomy, scoring methodology, risk appetite thresholds, and ownership models.
• Implementation of a GRC platform and system of record, and ability to build executive level dashboards to track vulnerability, risk, and control remediation.
• Create and maintain risk treatment plans in partnership with risk owners across the business, tracking remediation milestones and escalating blockers.
• Develop executive-level risk reporting cadences and dashboards for the Head of GRC and senior leadership.
• Own the complete lifecycle of Gong’s information security policy suite , creation, review cycles, version control, and employee acknowledgment tracking.
• Establish and operate a formal exceptions management program, including intake, risk assessment, approval workflows, compensating controls, and periodic review.
• Ensure policies remain aligned with evolving regulatory requirements, industry frameworks, and Gong’s rapidly changing technology environment.
• Drive policy adoption through clear communication, training support, and cross-functional partnership.
• Liaise with external auditors and certification bodies for SOC 2, ISO, and other certifications.

Qualifications:

• 7+ years of progressive experience in GRC, Information Security, or a closely related function , with meaningful time spent building or scaling programs, not just running them.
• Demonstrated hands-on experience building a GRC program at scale , ideally in a high-growth SaaS or technology company.
• Deep expertise across multiple compliance and security frameworks, including SOC 2 Type II, ISO 27001, NIST CSF, and at least one regulatory framework (GDPR, CCPA, HIPAA, or equivalent).
• Experience creating and implementing GRC Record of Truth/Tooling.
• Strong policy and standards writing ability , capable of translating complex regulatory language into clear, actionable documentation.
• Experience conducting and managing product & enterprise risk assessments, with a working knowledge of risk quantification methodologies.
• Proven ability to manage and communicate with senior stakeholders, including Legal, Engineering, and executive audiences.
• Bachelor’s degree in Information Security, Computer Science, Business, or a related field; equivalent practical experience considered.
• Relevant certifications strongly preferred: CISSP, CISM, CRISC, CISA, CCSP, or comparable credentials.

Perks & Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

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As a Software Architect, AI Applications, you will lead the architecture and technical direction of the Revenue Harness, the agentic framework that powers an AI teammate for every revenue professional.

Responsibilities

What You'll Build

• Agentic Core: Design agent orchestration, planning and reasoning loops, multi-step execution, and multi-agent coordination for long-running revenue workflows.
• Tools & Integrations: Develop a secure, extensible tool ecosystem, including MCP-based tools and connectors, that lets agents read from and act on Gong data, CRMs, email, and calendars.
• Context & Memory: Create retrieval pipelines over calls, emails, deals, and accounts, using RAG, hybrid search, and knowledge graphs, plus short- and long-term memory.
• Quality & Trust: Implement offline and online evaluation of accuracy, groundedness, and task success, along with guardrails, permissions, and human-in-the-loop controls.
• Model Platform: Design multi-provider model routing, streaming, LLM observability, and cost and latency management.
• Runtime & Execution: Develop high-concurrency infrastructure for stateful and stateless agents, including lifecycle management, isolated workers, task queues, and distributed state persistence.
• Deployment & CI/CD: Manage cloud-native Kubernetes deployments with multi-region rollout, zero-downtime updates, canary releases for non-deterministic workflows, and strict tenant sandboxing.

Key Responsibilities

• Revenue Harness Architecture: Serve as the group's central technical leader. Define the reference architecture and the contracts between agents, tools, context, and models, so that teams build on a shared, scalable foundation.
• Hands-On Engineering: Embed in teams across domains and contribute directly to design and code.
• Quality & Reliability Standards: Set the group's eval methodology, regression gates, and production monitoring for non-deterministic systems.
• Mentorship & Engineering Standards: Raise the bar on design quality and best practices across the group.
• AI-Assisted Development: Drive adoption of coding agents, AI code review, and agentic workflows to improve velocity and quality.

Challenges

• Reliability on Non-Deterministic Foundations: Make LLM behavior trustworthy through structured outputs, tool-calls validation, fallbacks, and well-defined failure modes.
• Context at Enterprise Scale: Get the right information into the context window efficiently when the data spans millions of conversations, deals, and accounts.
• Secure, Permission-Aware Agents: Enforce data boundaries, user permissions, and tenant isolation, and defend against prompt injection and unintended actions.
• Quality, Cost & Latency Trade-offs: Balance them through model selection, caching, and routing.
• Ambiguity & Divergence Across Teams: Bring clarity to loosely defined cross-team problems, surface blind spots, and steer teams toward aligned, reusable patterns.
• Speed vs. Long-Term Evolution: Catch architectural gaps early and make pragmatic trade-offs, so that systems keep pace with rapidly changing models and tooling.

Impact

• The Future of Revenue Work: Help sales professionals shift their time from busywork to selling.
• A Higher Engineering Bar: Build stronger, more autonomous teams through better design practices and mentorship.
• Consistent, Fast Delivery: Reduce duplication and accelerate execution without compromising long-term platform health.

Requirements

• 10+ years of backend development, with strong expertise in Java and modern frameworks such as Spring Boot.
• Proven Staff or Principal-level impact across multiple teams, with the ability to lead through influence rather than authority.
• Hands-on experience shipping production LLM applications, such as agents, tool calling, RAG, or structured generation, and an understanding of their failure modes.
• Deep expertise in designing large-scale distributed systems, including asynchronous, event-driven, and streaming architectures.
• Versatility in diving into unfamiliar codebases, switching context across teams, and spotting high-impact opportunities.
• A passion for mentoring, and the ability to communicate complex ideas clearly to diverse stakeholders.
• Genuine curiosity about the AI landscape, and a track record of driving adoption of AI-assisted development.

Nice to Have

• Experience with agent frameworks and protocols (e.g., MCP, Spring AI, LangChain/LangGraph) or with building an in-house equivalent.
• Experience with LLM evaluation (LLM-as-judge, golden datasets, online monitoring), observability, and multi-provider routing.
• Experience with vector databases, search infrastructure (e.g., Elasticsearch/OpenSearch), or knowledge graphs.
• Familiarity with AI security concerns, including prompt injection, data leakage, and agent permission models.
• Working knowledge of Python alongside a JVM stack.
• Background in B2B SaaS, CRM, or revenue technology.

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The successful candidate will sit at the intersection of brand narrative, product marketing, conversion rate optimization, and web engineering. Their goal is to deliver a world-class digital storefront that reflects Gong's brand leadership, drives a qualified pipeline, and provides an unmatched user experience.

Responsibilities:

• Define and execute the roadmap for gong.io, ensuring seamless alignment with corporate messaging, brand identity, and GTM strategy.
• Orchestrate content, brand design, web engineering, and AEO to operate in lockstep, shipping high-impact updates with high velocity.
• Drive CRO programs, continuous A/B testing, personalization, and web analytics to optimize funnel conversion and pipeline generation.
• Maintain world-class design fidelity, site responsiveness, accessibility, and micro-interactions across desktop and mobile.
• Partner with web development and IT to ensure optimal CMS architecture, page load speed, AEO technical health, and security standards.
• Hire, develop, and retain a high-performing pod of designers, developers, and content producers.
• Navigate competing priorities across brand, growth, and engineering stakeholders, maintaining team clarity and momentum.

Qualifications:

• 12+ years leading high-growth enterprise B2B website strategy, digital marketing, or web product management.
• 5-8+ years directly managing designers, developers, or content teams.
• Proven track record managing modern WebOps stacks (CMS architectures, personalization tools, and analytics).
• Deep understanding of high-converting B2B SaaS web journeys, positioning, and CRO.
• Demonstrated ability to manage a cross-functional pod of designers, developers, and copywriters.

Perks & Benefits:

• Medical, dental, and vision plans.
• Wellbeing Fund - flexible wellness stipend.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days each quarter.
• Work from home stipend.

The annual salary hiring range for this position is $217,000 - $290,000 USD.

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The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

As a Sr. Manager, Enterprise Revenue Architect, you will be a strategic partner to Gong's largest customers, focusing on driving revenue transformation from Gong’s AI Operating System.

Responsibilities

• Team Leadership & Coaching: Recruit, develop, and lead a high-performing team of Revenue Architects.
• Revenue Transformation Strategy: Partner with senior GTM leaders to design and oversee the execution of strategies that modernize their revenue operations through Gong’s AIOS.
• Workflow Architecture Oversight: Guide your team in mapping current-state customer processes to AI-driven workflows that translate to revenue outcomes.
• Adoption and Change Management: Drive adoption initiatives that foster behavior change and embed Gong into daily team rhythms across the Enterprise customer segment.
• Value Realization: Empower your team to use data-driven insights to quantify measurable business outcomes that demonstrate Gong’s ROI and strategic value.
• Renewal and Expansion Management: Own the aggregate renewal strategy and execution for the team, partnering with cross-functional leaders on growth and NDR.
• Cross-Functional Collaboration: Partner with internal leadership teams (Product, Sales, Marketing) to ensure an exceptional and seamless customer experience throughout the entire journey.
• Adoption & Usage: Drive focus on adoption and usage to accelerate time-to-value for enterprise accounts, ensuring strong retention and expansion outcomes.

Qualifications

• 2+ years of direct people management experience leading Customer Success, Account Management, or Professional Services teams in a B2B SaaS company.
• 6–10+ years of total proven experience in customer-facing roles (CSM, AM, Implementation, or similar).
• Proven track record of coaching others to own relationships with senior (VP and C-suite) stakeholders and lead value/ROI conversations.
• Passion for driving customer centricity by leveraging internal stakeholders such as Sales, Product, Support, Marketing, and executives.
• Excellent communication, negotiation, and presentation skills, with the ability to influence at the leadership level.
• Data-driven mindset with a focus on delivering measurable outcomes and tracking team-wide KPIs.
• Passion for driving customer outcomes and contributing to a high-performing and accountable work culture.

Perks & Benefits

• Medical, dental, and vision plans
• Wellbeing Fund - flexible wellness stipend
• Mental Health benefits with covered therapy and coaching
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days each quarter
• Work from home stipend

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In this role, you will be a key driver of pipeline creation and acceleration for Gong's Corporate segment, spanning Commercial (SMB) and Mid-Market segments.

Your responsibilities will include:

• Owning the number: driving quarterly sourced pipeline targets for the Corporate segments
• Building the Corporate demand strategy: developing and executing a unified demand plan
• Leading with AI and automation: using tools like Clay, Claude, and AI agents to build enrichment, targeting, personalization, and orchestration workflows
• Testing relentlessly: bringing a first-principles, experimentation mindset
• Being the connective tissue: surfacing and packaging everything happening across Gong that Corporate sales can take advantage of
• Being self-sufficient with data: owning program measurement end-to-end

Requirements:

• 8+ years of B2B SaaS marketing experience
• Proven track record of owning pipeline targets and driving measurable revenue impact
• Deep hands-on expertise in scalable demand generation channels
• Demonstrated fluency with AI and automation tools
• A testing mindset
• Strong sales acumen and executive presence

Perks and Benefits:

• Medical, dental, and vision plans
• Wellbeing Fund
• Mental Health benefits
• 401(k) program
• Education & learning stipend
• Flexible vacation time
• Paid parental leave
• Company-wide recharge days
• Work from home stipend

The annual salary hiring range for this position is $134,000 - $210,000 USD.

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As a Staff Software Engineer at Gong, you will play a pivotal role in revolutionizing how companies understand their customer interactions. You will be instrumental in designing and leading the development of scalable systems, working with cutting-edge technologies, and collaborating extensively with cross-functional teams across the organization to solve high-impact problems.

Responsibilities:

• Design and implement scalable, high-performance backend services and APIs using Java, Spring Boot, and cloud technologies.
• Provide technical leadership and mentorship to other engineers, guiding them in best practices and architectural decisions.
• Drive the architectural vision and strategy for complex systems, ensuring scalability, reliability, and maintainability.
• Explore and integrate new technologies, APIs, and methodologies, including AI and ML capabilities.
• Collaborate with internal teams (Product, GTM, and R&D groups) and external stakeholders to develop tailored solutions.
• Be a part of a unique "special forces" team responsible for providing solutions to high-profile customers with requirements that our product does not currently meet.
• Rapidly switch between different areas of responsibility and technical stacks, contributing to multiple products and teams.

Requirements:

• 10+ years of backend software development experience, with a strong foundation in Java and Spring Boot.
• 4+ years of experience as a staff / principal engineer, preferably in an enterprise SaaS environment, leading cross-functional and cross-feature initiatives.
• Proven experience in leading technical projects and mentoring engineers.
• Extensive experience developing and maintaining large-scale, cloud-based web applications.
• A creative problem-solving mindset and a passion for researching technologies.
• A Bachelor's degree in Computer Science, Engineering, or a related field (preferred).
• Excellent communication skills and a team-oriented mindset, with strong verbal and written proficiency in English.
• A collaborative approach, enjoying regular interaction with a diverse range of stakeholders.
• An interest in working on multiple projects and switching between different technical stacks.

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You will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next.

Today, Gong’s Talent Acquisition team runs on manual processes and disconnected systems , candidate data in one tool, interview data in another, employee data in a third, and no way to see across any of it without someone stitching it together by hand. This role exists to fix that permanently, with a system, not a person doing it manually.

Your job is to build the engine underneath all of that: the automations, integrations, and AI-powered workflows that let recruiters and hiring managers actually see what's happening and move faster, without you in the loop for every question.

Responsibilities:

• Unify our systems and make them useful. Connect and integrate Workday (HRIS), Greenhouse (ATS), Gem (sourcing), and BrightHire (interview intelligence).
• Build the talent intelligence repository. A governed data and context layer that lets AI tools answer questions using our real definitions and data, with proper permissions.
• Build agentic solutions across the hiring lifecycle for things like automated reporting, real-time visibility into bottlenecks, conversational tools, surfacing previously-qualified candidates, interview quality and consistency signals, predictive flags for at-risk offers, and recruiter workload and capacity modeling.
• Own outbound sourcing and offer effectiveness. Apply structured experimentation to how we reach and hire candidates.

Requirements:

• Real experience building solutions that integrate with external systems.
• Strong scripting/backend skills (Python or TypeScript/Node).
• SQL proficiency.
• Hands-on experience with LLM APIs and tool/function-calling patterns.
• Sound instincts around permissions and access-control design.
• Experience designing and analyzing structured experiments.
• Comfort with ambiguity.

Nice to Have:

• Experience in an analytics engineering, automation engineering, or solutions engineering role.
• Familiarity with recruiting or HR systems.
• Interest or prior exposure to the emerging discipline of applying software engineering directly to talent acquisition and recruiting operations.

Perks and Benefits:

• Medical, dental, and vision plans.
• Wellbeing Fund.
• Mental Health benefits.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days.
• Work from home stipend.

The annual salary hiring range for this position is $111,000 - $175,000 USD.

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The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams.

As a Technical Account Specialist (TAS) at Gong, you will serve as a technical advisor for both Premium and non-Premium customers, delivering consultative best-practice guidance on product capabilities, integration health, and configuration.

Responsibilities:

• Serve as a technical advisor for customers, delivering guidance on product capabilities, integration health, and configuration.
• Lead scoped, time-bound technical advisory engagements from discovery through closure.
• Translate complex technical challenges into customer outcomes by identifying adoption blockers and recommending configuration changes or workarounds.
• Partner cross-functionally with Customer Success, Professional Services, Product, and R&D.
• Own and deliver technical health reviews, including analysis of ticket trends, configuration audits, and recommendations for improvement.
• Build and share reusable technical knowledge by documenting patterns and contributing to playbooks and internal technical guidance.
• Support customer requests such as security questionnaires and custom development updates.

Requirements:

• 3–5+ years in a technical customer-facing role.
• Strong technical acumen and curiosity.
• Excellent communication and customer engagement skills.
• Experience working with enterprise customers and cross-functional teams.
• Proven ability to quickly build credibility and trust with customers.
• Comfort context-switching across a pooled portfolio of customers and shifting priorities.
• Ability to strategically leverage AI/LLM tools.
• Proven ability to translate technical details into clear, actionable next steps for non-technical stakeholders.
• Comfort operating in a fast-paced, high-growth environment.

Perks & Benefits:

• Medical, dental, and vision plans.
• Wellbeing Fund.
• Mental Health benefits.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days.
• Work from home stipend.

The annual salary hiring range for this position is $99,000 - $132,000 USD.

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You'll work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. The role involves delivering outstanding support via email and scheduled calls, learning Gong products and common integrations, partnering with internal teams to troubleshoot issues, and contributing to creating resources that help customers and teammates succeed.

Responsibilities:

• Deliver an outstanding support experience via email and scheduled calls for customers using Gong products while meeting key performance goals.
• Learn the ins and outs of Gong products and build expertise with common integrations (such as telephony systems, web conferencing tools, Salesforce, and APIs).
• Partner with internal teams to troubleshoot issues, help identify potential bugs, test solutions, and communicate updates clearly to stakeholders.
• Contribute to creating resources,like documentation, training materials, or process guides,that help both customers and teammates succeed.

Qualifications:

• Technical Support Associate interested in going above and beyond for customers.
• Strong communication skills (both verbal and written), with the ability to explain technical concepts in a clear and friendly way.
• Recently completed a technical degree and interested in growing your career in technical support.
• Self-motivated, proactive, and eager to learn new skills and technologies.
• Curious, resourceful, detail-oriented, and organized, with a problem-solving mindset.
• Familiarity with platforms like Zoom, Dialpad, GoToMeeting, or other telephony/web conferencing tools is a plus.
• Exposure to Salesforce, APIs, or programming/scripting languages is a bonus, but not required.

Perks & Benefits:

• Medical, dental, and vision plans.
• Wellbeing Fund - flexible wellness stipend.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program.
• Education & learning stipend.
• Flexible vacation time.
• Paid parental leave.
• Company-wide recharge days each quarter.
• Work from home stipend.

The hourly range for this position is $26.45 - $32.70 USD.

Job Data by YubHub.

You will develop deep product and technical fluency, build a hands-on understanding of Gong's products, AI, ecosystem, and underlying technology, and partner with Product leadership to align roadmaps with customer needs and market trends.

Your responsibilities will include:

• Developing deep product and customer understanding
• Championing the customer POV and value
• Owning Gong's strategic narrative and positioning
• Establishing true differentiation in a crowded AI market
• Leading product launches that drive growth
• Leveraging AI to scale knowledge sharing
• Developing tailored value propositions, messaging, use cases, and proof points for Gong's priority industries and buyer personas
• Shaping Gong's external narrative and serving as a senior external ambassador
• Building deep cross-functional partnerships

Requirements include:

• 15+ years of Product Marketing experience in B2B enterprise software (SaaS preferred)
• Experience positioning AI or other technically sophisticated products in a fast-moving, still-forming category
• Deep technical curiosity and fluency
• High fluency with AI tools across the PMM workflow
• Experience leading large, high-performing PMM teams in scaling organizations
• Strong strategic thinking paired with executional excellence

Gong offers a variety of benefits, including medical, dental, and vision plans, a wellbeing fund, mental health benefits, a 401(k) program, education and learning stipend, flexible vacation time, paid parental leave, and company-wide recharge days.

The annual salary hiring range for this position is $250,000 - $300,000 USD.

Job Data by YubHub.