As a Glia Business Development Representative, you will be a key member of our fast-growing and high-performing go-to-market team. Specifically, you will communicate with potential clients via phone, emails, social media, and other channels to build interest in Glia’s industry-leading Unified Interaction Management technology platform.

Ready for your rocketship? We are seeking a results-oriented, motivated hunter who is energized and eager to work with assigned Account Executives to build qualified sales pipeline. In this role, you will be responsible for outreach to prospective clients to educate them about Glia, and generate meetings and pipeline opportunities.

You’ll work in both Inbound and Outbound business development, and become an expert at using the very best lead-generation and account-based marketing tools to identify relevant contacts and craft accurate and targeted lists of prospects. You will also conduct sales development best practices with email, phone, and social drips using outreach cadences to connect with new contacts.

As a Glia Business Development Representative, you’ll have the exciting career growth opportunity to be a part of a training program designed to equip our BDRs with the essential skills and knowledge needed to excel as technology Account Executives. This experience offers a blend of theoretical instruction and hands-on practice, covering crucial topics such as advanced sales techniques, technology trends, and industry-specific insights. Participants will engage in role-playing exercises, case studies, and mentorship sessions with seasoned sales professionals, allowing them to refine their communication, negotiation, and problem-solving abilities. By the end of the program, graduates will have developed a robust skill set, a deep understanding of the technology landscape, and the confidence to navigate complex sales cycles, positioning them for success in their new roles as Account Executives and setting the foundation for long-term career growth in the dynamic world of technology sales.

Duties and Responsibilities:

• Become an expert at using lead-generation tools such as SalesLoft, Salesforce, ZoomInfo, Sales Navigator and account-based marketing tools others to accurately create targeted lists of prospects
• Conform to best practices for sales development/business development with regards to telephone calls, LinkedIn, e-mails, and conferencing calls with new prospects
• Follow up on marketing qualified leads
• Work with Marketing to craft the best follow-up strategies for Inbound leads
• Work with your assigned Account Executives in Sales to build Outbound plans
• Ask targeted, intelligent questions to speak knowledgeably with C-suite and VP-level executives
• Coordinate meetings for Account Executives and log all activities in our CRM
• Achieve monthly goals for meetings set and new pipeline opportunity creation

Qualifications:

• 1+ years of experience as a Sales Development Representative or Business Development Representative a plus
• Experience working in Banking, Insurance, Fintech, or other Financial Services a plus
• Fundamental understanding of the lead generation process a plus
• Experience in high-growth technology organizations a plus
• Bachelor's degree required
• Desire to work in a fast-paced, results-focused business environment
• Strong ability to establish rapport with a wide variety of potential clients and teammates
• Driven, self-motivated and positive personality
• Demonstrated history of high achievement in previous roles
• Ability to learn quickly and execute ideas
• Excellent verbal and written communication skills

Job Data by YubHub.

Responsibilities:

• Implementation Portfolio Management: Oversee a portfolio of 15-20 client implementation projects across their complete lifecycle, from the initial Sales hand-off through to a successful launch.
• Cross-Functional Management: Serve as the consultant, application configuration expert, and project manager while keeping both internal and external teams engaged and aligned.
• Value Delivery: Translate the deployment of Glia’s tools and technology into measurable ROI for the customer, communicating this value clearly and consistently to executive stakeholders.
• Project Management: Build and maintain critical project infrastructure, including project schedules, communication plans, test plans, and RAID logs tailored to each client.
• Risk Mitigation: Manage client expectations, proactively flag alignment issues, and escalate blockers through internal channels as necessary to keep timelines on track.
• Enablement: Confidently train client administrators on platform configuration and support operators through simulated training exercises.
• Process Optimization: Continuously identify, define, and recommend internal procedures to scale and facilitate better service delivery.

Requirements:

• 4+ years of experience managing implementations for SaaS or Enterprise-level clients
• Understanding of APIs, HTML, and network security
• Hands-on experience configuring applications or software platforms
• Proven ability to coordinate multiple Client-facing projects simultaneously
• Experience collaborating across multiple teams including Sales, Product, Customer Success, and Development/Engineering
• A team player attitude with strong presentation skills, self-confidence, and enthusiasm
• Curious by nature, enthusiastic problem solver, capable of meeting challenges in an efficient but also scalable way
• Strong project management skills and a background in technical consultancy
• Excellent written, oral, and social interpersonal skills across multiple audiences and methods
• Highly collaborative and flexible
• Growth mindset with a natural curiosity about technology

Job Data by YubHub.

The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team.

What You'll Do:

• Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion.
• Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.
• Utilize a strategic, data-driven approach to guide clients toward innovative solutions.
• Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.
• Leverage your negotiation skills to secure large contracts involving multiple stakeholders.

Qualifications:

• Located in Louisiana.
• Bachelor's Degree required
• 6+ years of SaaS experience
• 3+ years selling into Financial institutions or contact centers/customer experience software
• 3+ years of complex sales experience
• A track record of consistently exceeding performance expectations.
• Outstanding communication proficiency in phone, email, and other channels.
• Ability to Navigate complex and intricate sales processes.
• Proficiency in advanced sales methodologies such as MEDDIC or Command of the message

Job Data by YubHub.

The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team.

What You'll Do:

• Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion.
• Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.
• Utilize a strategic, data-driven approach to guide clients toward innovative solutions.
• Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.
• Leverage your negotiation skills to secure large contracts involving multiple stakeholders.

Qualifications:

• Located in Tennessee or Kentucky (or willing to travel up to 75% of the time)
• Bachelor's Degree required
• 6+ years of SaaS experience
• 3+ years selling into Financial institutions or contact centers/customer experience software
• 3+ years of complex sales experience
• A track record of consistently exceeding performance expectations.
• Outstanding communication proficiency in phone, email, and other channels.
• Ability to Navigate complex and intricate sales processes.
• Proficiency in advanced sales methodologies such as MEDDIC or Command of the message

Job Data by YubHub.

Responsibilities:

• Collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges.
• Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.
• Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.
• Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards.
• Educate and mentor remote teams, ensuring adherence to solution designs and best practices.
• Communicate complex technical concepts effectively to both technical and non-technical stakeholders.

Requirements:

• 3+ years of client-facing development experience, with a strong emphasis on solution architecture and design.
• Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js.
• Experience with AI tooling, cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.
• Demonstrated ability to work collaboratively with engineering teams during agile development cycles.
• Excellent problem-solving, written/verbal communication skills, and a proactive approach to addressing client needs.

Preferred qualifications:

• Experience in contact centers, telephony/VoIP, and financial services.
• Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.
• Relevant certifications in cloud platforms or solution architecture.

Job Data by YubHub.

You'll deliver recommendations to make customer integrations secure, scalable, and seamless. Your day-to-day tasks will involve:

• Resolving technical inquiries with customers and partners
• Helping them achieve their goals through Glia's Digital Customer Service platform
• Maintaining high standards while working with customers' developers, architects, business analysts, and support personnel
• Collaborating with Glia's Product and Engineering teams using JIRA tickets and Slack
• Providing support to clients through effective troubleshooting on bugs and defects
• Influencing customers to implement best practices

Requirements:

• 2+ years in software development, technical support/service, support engineering, or related
• Good knowledge of RESTful technology, previous experience with APIs, and ability to understand and troubleshoot issues with cloud solutions
• Strong customer empathy and excellent communication skills
• Firm understanding of the technology stacks common to the Web ecosystem
• High competency in communicating complex issues to technical and non-technical audiences
• Bachelor's Degree in Software Engineering, Computer Science or equivalent

Benefits:

• Competitive salary and stock options
• Professional development support
• Access to latest tools and equipment
• Sports compensation, reimbursement for therapy, counseling sessions
• Team events and diversity initiatives

Job Data by YubHub.

Responsibilities

• Strategic Motion: Provide strategic direction to clients on how to best drive value, optimize continuous adoption, and scale with our AI platform post-onboarding. You will act as an AI strategist, helping banks map out how digital assistants and automation can safely optimize their operations.
• Value Realization & ROI Reporting: Own the analytical narrative for your accounts. Create comprehensive reports and presentations showcasing KPI improvements (such as cost-to-serve, customer satisfaction, and revenue growth) and tangible business value realized by our customers.
• Retention & Growth Ownership: Drive the long-term health, retention, and net revenue retention (NRR) of your book of business. Lead high-impact Executive Business Reviews (EBRs) with stakeholders at all seniority levels, moving beyond basic activity metrics to prove deep operational ROI.
• Stakeholder Navigation & Change Management: Build deep, consultative relationships across complex client organizations. You will navigate cross-functional structures (including digital, IT, operations, and executive teams) to drive change management and seamless software adoption.
• Product Fluency & Internal Advocacy: Maintain deep proficiency in our platform to effectively translate technical AI capabilities into high-level business objectives. Champion the voice of the customer internally, providing structured product insights and strategic feedback to Product and Sales teams.
• Training & Enablement: Develop and execute comprehensive training initiatives to empower client frontline teams, ensuring they can seamlessly collaborate with an AI workforce as their platform footprint expands.

Requirements

• 4+ years of professional experience in Customer Success, Consulting, Account Management, or a similar strategic client-facing role.
• Proven SaaS Expertise: Demonstrated experience managing complex, high-touch clients and navigating multi-layered business platforms.
• Fintech Experience Preferred: Prior experience working within a Fintech SaaS environment is highly desirable.
• Financial Services Appetite: A strong interest, appetite, or curiosity for working with banks and credit unions to help them modernize their operations and customer experiences.
• Relationship Management Mastery: A track record of driving cross-functional software adoption and building deep alignment with executive stakeholders.
• Data-Driven Communication: Excellent ability to leverage performance data and analytics to build compelling value business cases for executive leadership.
• AI Literacy: High proficiency with modern AI tools (e.g., ChatGPT, Claude, or advanced CRM/sales intelligence tools) and a strong understanding of how AI applies to business workflows.
• Education: Bachelor’s degree required.
• Travel: Must be willing to travel 30% of the time.

Job Data by YubHub.

As an AI Consultant at Glia, you will have the opportunity to work with diverse clients, addressing their challenges and contributing to the success of their AI strategies. Your expertise will help shape exceptional customer experiences and foster long-lasting partnerships with Glia's clients.

Responsibilities:

• Drive customer adoption, usage, and renewal of Glia's AI features.
• Empower and enable customers to grow their knowledge and appreciation of AI through training initiatives.
• Implement AI products on time and on budget.
• Ensure customers achieve desired business impact from Glia's AI features.
• Establish credibility with client stakeholders as an AI subject matter expert.
• Provide pre-sales consultancy on AI features.
• Analyze AI performance metrics and provide data-driven recommendations.
• Provide assistance and best practices on prompt engineering and Generative AI.
• Serve as primary technical advisor for AI-related inquiries and challenges.
• Offer guidance on Glia Virtual Assistant best practices.
• Collaborate with Glia's product and engineering teams to communicate client feedback and identify areas for product improvement.

Requirements:

• Bachelor's Degree or higher, preferably in a STEM-related field.
• 1+ years of experience in a SaaS Software environment.
• 1+ years of experience in Customer Success, Consulting, Professional Services, Account Management or similar.
• Understanding of AI - Conversational AI, Large Language Models, Generative AI.
• Growth mindset with a natural curiosity about technology.
• Proven ability to coordinate multiple Client-facing projects simultaneously.
• Experience collaborating across multiple teams.
• Excellent communication skills to explain complex AI concepts to non-technical stakeholders.
• Understanding of AI ethics and responsible AI practices.

Bonus Points:

• Training / Teaching Background.
• User Experience Background.
• Certifications in relevant AI technologies.
• Experience within the Financial Services or Banking industries.

Job Data by YubHub.

This is a Team Lead hire: we're looking for someone who will lead the DevSec team. You will start as a hands-on individual contributor to learn Glia's systems and security specifics, then step up to lead the team as a player-coach - leading the team's delivery and growth while remaining deeply hands-on, with career progression on the engineering IC track.

The Ramp-up (First 3 Months) You will start as a hands-on Senior Security Engineer to build a strong foundation. You will:

• Ship hands-on security work and learn Glia's platform, Glia-specific security challenges, and how the rest of the Platform group operates.
• Co-own the company security roadmap together with our Security Leader, balancing domains by risk.
• Get to know the team, our tooling, and Glia's project delivery methodologies.

The Team Lead Role (Post Ramp-up) Once you step up, your time will shift to ~60% leadership and ~40% hands-on work. You will own:

• Delivery & roadmap: own security programs end-to-end - from roadmap shaping and stakeholder alignment through implementation and adoption - prioritising by risk and unblocking the team.
• People & mentorship: run 1:1s, manage performance, and grow the team.
• Hands-on contribution: lead by example - stay close to the technical work and take on high-leverage security engineering yourself.

The Work: The role spans the whole security surface, prioritising by risk rather than by specialty:

• Application & product security - threat modelling, secure SDLC, design/code review, supply chain security
• Infrastructure & cloud security - AWS posture, runtime security, IAM; close collaboration with the Infrastructure team
• Security automation & AI - develop and own automation and AI tooling supporting company security goals; secure our AI-assisted development practices and LLM tooling
• Endpoint & corporate security - developer endpoint security (MDM, privilege, software governance), secrets hygiene
• Whole-posture assessment - run framework-based assessments (CIS Controls), identify where attention bears most value, and turn findings into prioritised, engineering-consumable plans
• Compliance interface - connect technical work to SOC 2 / PCI-DSS / ISO 42001 needs
• Mentor engineers, lead blameless post-mortems for security incidents, and present to and align senior management

Tech Stack You Will Be Working With:

• Infrastructure: AWS (Terraform, Kubernetes)
• CI/CD: Jenkins, GitHub Actions, ArgoCD
• Vulnerability detection & runtime security: Snyk, Sysdig/Falco
• SSO & MDM: Okta, Jamf
• Coding: Python preferred; our product stack includes Elixir, Ruby, and Golang
• AI-assisted development: Claude Code and agentic tooling are part of everyday engineering at Glia

Requirements:

• Credible hands-on experience in at least two security domains (e.g. AppSec + cloud/infra) and literacy across the rest - you think in overall posture and risk, not tools
• You have built or scaled a security program end-to-end (process, tooling, adoption), ideally in a low-structure environment
• Coding and automation ability (Python preferred) and cloud security depth (AWS)
• Experience with AI-assisted development, and with securing it: LLM tooling (e.g. MCP), AI governance awareness
• Leadership readiness with evidence - mentoring, deputising for a lead, or formal lead experience - and the commitment to step up as DevSec Team Lead after ramp-up, owning the team's delivery while staying technical
• An educator and multiplier, not a gatekeeper: you enjoy high-empathy collaboration with developers
• Located in Europe

Job Data by YubHub.

As a Regional Channel Manager, you'll manage existing channel partners as well as recruit and onboard new ones to drive channel sales in your designated territory. You will become a subject matter expert on Glia and all our products, leveraging your expertise to educate, train and capture mindshare with channel partners.

Responsibilities

• Becoming a go-to Glia expert for channel partners in your territory.
• Presenting the Glia company presentation and product demonstration to channel partners.
• Recruiting and onboarding new channel partners by providing product training and solution demonstrations.
• Building strong relationships with channel partners to uncover and drive new business opportunities.
• Overseeing the sales funnel to ensure that all opportunities move forward through the sales cycle.
• Working closely with marketing to build partner recruitment webinars and increase Glia brand awareness amongst the partner community.
• Being an integral part of GTM motions.

Requirements

• 3+ years experience in channel management and/or technology sales.
• Proven methodology to prospect and build a pipeline.
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field).
• Proven track record of sustained over performance against sales quota and pipeline goals.

Nice to Have

• Background in CCaaS, contact center, or customer experience technology.
• Familiarity with financial technology, banking, or credit union software.
• Experience in a partner-led or channel sales motion, including supporting reps through co-sell or resell deals.
• Experience with CRM-based pipeline management and partner tooling (e.g., Salesforce, PRM platforms).

Benefits

• Stock options and competitive salary
• Professional development support, including trainings, courses, conferences, and books
• Access to the latest tools and equipment you’ll need
• Sports compensation and reimbursement for therapy and counseling sessions
• Team events, including annual employee awards, internal hackathons, and events ranging from cooking activities to the Glia Olympic Games

Job Data by YubHub.

We are looking for a Senior Software Engineer to join Team Vector, building conversational AI for banks and credit unions.

About the Role

As a Senior Software Engineer, you will design, build, and ship the core of our agentic voice AI framework, focusing on low-latency voice AI experiences and LLM architecture under real constraints.

Responsibilities

• Design, build, and ship the core of our agentic voice AI framework, from conversation orchestration to tool calling and runtime architecture.
• Build and evolve the harness controls (guardrails, grounding, policy checks, evaluation) that make our LLM agents trustworthy enough for banking.
• Work on latency end-to-end: profile, measure, and optimize every stage of the real-time voice pipeline.
• Help unify our runtime architecture and remove configuration friction so new banking use cases can launch quickly.
• Keep our existing production systems stable and reliable while building what comes next.
• Work with product, design, and engineering teams across Europe and Vancouver to turn ambiguous problems into shipped outcomes.
• Use AI-assisted development tools daily and help set the standards for how we review and verify agent-generated code.

Tech Stack

• Coding languages: Python, Elixir, TypeScript, React (JavaScript)
• Persistence: Amazon RDS for PostgreSQL, DynamoDB, S3
• Infrastructure: AWS
• Monitoring: DataDog
• CI/CD: Jenkins, Argo CD
• AI: Gemini, Claude Code
• Infrastructure as Code: Terraform
• Other: Kafka, GitHub, Kubernetes, Docker

Requirements

• AI Systems Experience: You have built production AI systems before and understand LLM architecture well.
• Real-time or voice AI experience is a strong plus, and so is experience with agent SDKs.
• Architecture & Technical Judgment: You own the design of complex components, make sound tradeoffs, and spot risk early.
• Excellent: Trusted, Fast Delivery: You ship fast without cutting corners.
• Applied AI Fluency: You actively use tools like Claude to design, build, review, and ship.
• Proactive: You see problems before they're assigned to you and act on them.
• Adaptable: You do well in a fast-paced environment where priorities, tools, and the AI landscape itself change quickly.
• Curious: Learning Velocity: You're hungry to learn.
• Cross-Continental Collaboration: You communicate clearly in writing and in person, and you do well on a distributed team.
• Leadership Instincts: You set direction, unblock people, and raise the bar without micromanaging.

Job Data by YubHub.

The Technical Account Manager role maintains a focused portfolio of 4-7 strategic accounts, enabling deep technical partnerships and comprehensive customer engagement.

Responsibilities:

• Drive platform adoption and growth through Account Team collaboration
• Build strategic relationships with customer IT teams and internal stakeholders
• Gather feedback and contribute to product improvement initiatives
• Lead complex troubleshooting and provide proactive technical guidance
• Monitor and maintain system integrations and security configurations
• Implement risk monitoring systems and resolve technical issues
• Design and implement efficient configuration and routing strategies
• Analyze performance metrics to improve productivity and efficiency
• Identify and enable technical expansion within the customer's roadmap

Technologies You'll Work With:

• Web Technologies (e.g., REST APIs, WebRTC, Web Sockets)
• SIP and Media Streaming Technologies
• Mobile Technologies (e.g., Swift, Java, Kotlin)
• Jira, QuickSight, Salesforce

Requirements:

• 5+ years of experience in technical consulting, technical account management, solutions architecture, or another similar client-facing technical role
• Strong understanding of software and front-end development concepts
• Proven problem-solving skills with the ability to prioritize tasks effectively
• Experience in Contact Center as a Service (CCaaS) solutions and SIP (big plus!)
• Excellent communication skills, both verbal and written
• Ability to articulate technical concepts to non-technical executive audiences
• Bachelor’s degree in a relevant field

Benefits:

• Competitive salary and stock options
• Professional development support (trainings, courses, conferences, books, etc.)
• Access to all the latest tools and equipment you’ll need
• Sports compensation, reimbursement for therapy, counseling sessions
• Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)

Job Data by YubHub.

This role involves working closely with external and internal stakeholders as the primary technical resource for clients, driving platform utilization and technical optimization.

The team is distributed across the U.S. and Canada, and as part of a small but mighty team, you'll be instrumental in establishing the foundation for a rapidly expanding organization.

As the first Technical Account Manager hire in Mexico, you'll help build and shape this function locally while supporting a portfolio of U.S.-based customers.

Responsibilities

• Drive platform adoption and growth through Account Team collaboration
• Build strategic relationships with customer IT teams and internal stakeholders
• Gather feedback and contribute to product improvement initiatives
• Lead complex troubleshooting and provide proactive technical guidance
• Monitor and maintain system integrations and security configurations
• Implement risk monitoring systems and resolve technical issues
• Design and implement efficient configuration and routing strategies
• Analyze performance metrics to improve productivity and efficiency
• Identify and enable technical expansion within the customer's roadmap

Technologies You'll Work With

• Web Technologies (e.g., REST APIs, WebRTC, Web Sockets)
• SIP and Media Streaming Technologies
• Mobile Technologies (e.g., Swift, Java, Kotlin)
• Jira, QuickSight, Salesforce

Requirements

• 5+ years of experience in technical consulting, technical account management, solutions architecture, or another similar client-facing technical role
• Expertise in Contact Center as a Service (CCaaS) solutions and SIP is an advantage
• Strong understanding of software and front-end development concepts
• Proven problem-solving skills with the ability to prioritize tasks effectively
• Excellent communication skills, both verbal and written
• Ability to articulate technical concepts to non-technical executive audiences
• Bachelor’s degree in a relevant field

Benefits

• Competitive salary and stock options
• Professional development support (trainings, courses, conferences, books, etc.)
• Access to all the latest tools and equipment you'll need
• Team events: annual employee awards, internal hackathons, and a dozen cool events from cooking to the Glia olympic games :)
• Diversity: 25 countries represented

Job Data by YubHub.

Each Client has unique needs and you will need to act as a trusted advisor, providing technical and operational guidance to help them effectively leverage our products, drive maximum business impact, and accelerate time-to-value.

The ideal candidate…

• Is known for their attention to detail as well as their ability to see the big picture
• Has supported or led multiple onboarding projects simultaneously
• Understands they are accountable for the success of a project and ensures their team gets the work done on time
• Is excited to create new processes that drive efficiencies
• Understands the importance of communication and the value of tight relationships, cross-functionally as well as within their direct team
• Is a natural leader who uses influence to drive success

What you’ll do:

• Implementation Portfolio Management: Oversee and support a portfolio of client implementation projects across their complete lifecycle, from the initial Sales hand-off through to a successful launch.
• Cross-Functional Management: Serve as the consultant, application configuration expert, and project manager while keeping both internal and external teams engaged and aligned.
• Value Delivery: Translate the deployment of Glia’s tools and technology into measurable ROI for the customer, communicating this value clearly and consistently to executive stakeholders.
• Project Management: Build and maintain critical project infrastructure, including project schedules, communication plans, test plans, and RAID logs tailored to each client.
• Risk Mitigation: Manage client expectations, proactively flag alignment issues, and escalate blockers through internal channels as necessary to keep timelines on track.
• Enablement: Confidently train client administrators on platform configuration and support operators through simulated training exercises.
• Process Optimization: Continuously identify, define, and recommend internal procedures to scale and facilitate better service delivery.

What you’ll bring:

• 2+ years of experience managing implementations for SaaS or Enterprise-level clients
• Understanding of APIs, HTML, and network security
• Hands-on experience configuring applications or software platforms (e.g., website CMS like Drupal, CRM systems, or enterprise software tools).
• Proven ability to coordinate multiple Client-facing projects simultaneously
• Experience collaborating across multiple teams including Sales, Product, Customer Success, and Development/Engineering to ensure completion of deliverables
• A team player attitude with strong presentation skills, self-confidence, and enthusiasm
• Curious by nature, enthusiastic problem solver, capable of meeting challenges in an efficient but also scalable way
• Strong project management skills and a background in technical consultancy
• Excellent written, oral, and social interpersonal skills across multiple audiences and methods
• Highly collaborative and flexible
• Growth mindset with a natural curiosity about technology

Job Data by YubHub.

The Role: At Glia, our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences.

Responsibilities:

• Collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges.
• Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.
• Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.
• Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards.
• Educate and mentor remote teams, ensuring adherence to solution designs and best practices.
• Communicate complex technical concepts effectively to both technical and non-technical stakeholders.

Requirements:

• 5+ years of client-facing development experience, with a strong emphasis on solution architecture and design.
• Experience partnering with financial institutions and integrating banking systems.
• Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js, Python and/or Ruby.
• Experience with cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.
• Demonstrated ability to work collaboratively with engineering teams during agile development cycles.
• Excellent problem-solving, written / verbal communication skills, and a proactive approach to addressing client needs.
• Deeply passionate about creating with AI - you continuously build, experiment, and leverage modern AI tools to automate workflows, optimize processes, and turn complex ideas into working systems.

Bonus Points:

• Experience in contact centers, telephony / VoIP, financial services, and/or healthcare technology.
• Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.
• Relevant certifications in cloud platforms or solution architecture.

Job Data by YubHub.

The Role: At Glia, our Solutions Architects collaborate with clients to implement innovative solutions that enhance customer engagement, improve operational efficiency, and deliver exceptional customer experiences.

Responsibilities:

• Collaborate with clients to assess their business and technical requirements, proposing comprehensive solutions that address their challenges.
• Translate business needs into a clear technical vision and guide its execution, ensuring alignment with client objectives.
• Develop comprehensive technical documentation including statements of work to ensure clarity and alignment among stakeholders.
• Lead the validation, delivery, and deployment of solutions, ensuring they meet quality and performance standards.
• Educate and mentor remote teams, ensuring adherence to solution designs and best practices.
• Communicate complex technical concepts effectively to both technical and non-technical stakeholders.

Requirements:

• 5+ years of client-facing development experience, with a strong emphasis on solution architecture and design.
• Experience partnering with financial institutions and integrating banking systems
• Proficiency in front-end technologies (HTML, CSS, Javascript) and back-end languages such as Node.js, Python and/or Ruby
• Experience with cloud platforms (AWS, Azure, GCP) and understanding of the SaaS lifecycle.
• Demonstrated ability to work collaboratively with engineering teams during agile development cycles.
• Excellent problem-solving, written / verbal communication skills, and a proactive approach to addressing client needs.
• Deeply passionate about creating with AI - you continuously build, experiment, and leverage modern AI tools to automate workflows, optimize processes, and turn complex ideas into working systems.

Bonus Points:

• Experience in contact centers, telephony / VoIP, financial services, and/or healthcare technology.
• Familiarity with implementing serverless, AI, big data, and/or other emerging technologies in enterprise technology stacks.
• Relevant certifications in cloud platforms or solution architecture.

Job Data by YubHub.

Glia is the #1 Banking AI platform, empowering community and regional financial institutions to create efficiencies, accelerate loan growth, drive deposits, and deliver experiences that win against megabanks and fintechs.

Team Vector

Team Vector builds the AI that talks directly to the customers of banks and credit unions. When someone calls their credit union to check a balance, dispute a charge, or ask about a loan, it’s our agent on the other end of the line.

Vision and Mission

Our vision: To build the world’s most intuitive and trusted customer-facing banking AI agents Our mission: To build and scale a fully agentic voice AI framework that drives high-value customer interactions.

Why This Work Is Interesting

• Voice AI with very low latency. People notice every pause in a conversation. We aim for the best voice AI experience available, which means working to shave milliseconds off every hop: speech recognition, LLM inference, tool calls, and speech synthesis. Latency is a first-class engineering constraint for us, not an afterthought.
• LLM architecture under real constraints. Banking is one of the most regulated places to put an LLM in front of a customer. Every response has to be safe, accurate, compliant, and on-brand, and it still has to feel natural. That calls for a detailed harness around the model: guardrails, grounding, policy enforcement, verification layers, and controlled agentic flows.
• Building those controls without giving up speed or conversational quality is one of the hardest and most interesting problems in applied AI right now.
• Real impact at scale. The agents you build will handle real conversations for real people across hundreds of financial institutions. What you ship matters.
• A global team. Team Vector works across Europe and Vancouver, Canada, and collaborates closely with teams on both continents. You’ll work with experienced engineers who care about craft and move quickly.

Responsibilities

• Design, build, and ship the core of our agentic voice AI framework, from conversation orchestration to tool calling and runtime architecture.
• Build and evolve the harness controls (guardrails, grounding, policy checks, evaluation) that make our LLM agents trustworthy enough for banking.
• Work on latency end to end: profile, measure, and optimize every stage of the real-time voice pipeline.
• Help unify our runtime architecture and remove configuration friction so new banking use cases can launch quickly.
• Keep our existing production systems stable and reliable while we build what comes next.
• Work with product, design, and engineering teams across Europe and Vancouver to turn ambiguous problems into shipped outcomes.
• Use AI-assisted development tools daily and help set the standards for how we review and verify agent-generated code.

Tech Stack

• Coding languages: Python, Elixir, TypeScript, React (JavaScript)
• Persistence: Amazon RDS for PostgreSQL, DynamoDB, S3
• Infrastructure: AWS
• Monitoring: DataDog
• CI/CD: Jenkins, Argo CD
• AI: Gemini, Claude Code
• Infrastructure as Code: Terraform
• Other: Kafka, GitHub, Kubernetes, Docker

Requirements

• AI Systems Experience: A core requirement. You have built production AI systems before and you understand LLM architecture well: prompting and context management, tool use and agentic flows, retrieval and grounding, evaluation, and the tradeoffs between latency, cost, and quality.
• Real-time or voice AI experience is a strong plus, and so is experience with agent SDKs (such as the Claude Agent SDK or OpenAI Agents SDK).
• Architecture & Technical Judgment: You own the design of complex components, make sound tradeoffs, and spot risk early. When AI writes more of the code, system design becomes the scarce and highly valued skill.
• Excellent: Trusted, Fast Delivery: You ship fast without cutting corners. You have a track record of reliable outcomes, de-risking projects, and owning quality, including verifying and standing behind agent-generated code.
• Applied AI Fluency: You actively use tools like Claude to design, build, review, and ship. You can direct agents, verify their output, and you know where they help and where they don’t.
• Proactive: You see problems before they’re assigned to you and act on them. You partner with PMs to take projects from idea to delivery, and you raise issues, propose solutions, and drive them forward without waiting to be asked.
• Adaptable: You do well in a fast-paced environment where priorities, tools, and the AI landscape itself change quickly. You adjust without losing momentum.
• Curious: Learning Velocity: You’re hungry to learn. You run at unfamiliar problems, pick up new tools and practices quickly, and share what you learn with the people around you.
• Cross-Continental Collaboration: You communicate clearly in writing and in person, and you do well on a distributed team. You can reliably overlap at least 2 hours a day with Pacific Time (9:00–11:00 AM PT) to work closely with teammates in Vancouver.
• Leadership Instincts: You set direction, unblock people, and raise the bar without micromanaging. Ideally, you bring prior tech lead, team lead, or mentorship experience

Job Data by YubHub.

Team Vector builds the AI that talks directly to the customers of banks and credit unions. When someone calls their credit union to check a balance, dispute a charge, or ask about a loan, it’s our agent on the other end of the line.

Our vision: To build the world’s most intuitive and trusted customer-facing banking AI agents Our mission: To build and scale a fully agentic voice AI framework that drives high-value customer interactions.

WHY THIS WORK IS INTERESTING: Voice AI with very low latency. People notice every pause in a conversation. We aim for the best voice AI experience available, which means working to shave milliseconds off every hop: speech recognition, LLM inference, tool calls, and speech synthesis. Latency is a first-class engineering constraint for us, not an afterthought.

LLM architecture under real constraints. Banking is one of the most regulated places to put an LLM in front of a customer. Every response has to be safe, accurate, compliant, and on-brand, and it still has to feel natural. That calls for a detailed harness around the model: guardrails, grounding, policy enforcement, verification layers, and controlled agentic flows.

Building those controls without giving up speed or conversational quality is one of the hardest and most interesting problems in applied AI right now.

Real impact at scale. The agents you build will handle real conversations for real people across hundreds of financial institutions. What you ship matters.

A global team. Team Vector works across Europe and Vancouver, Canada, and collaborates closely with teams on both continents. You’ll work with experienced engineers who care about craft and move quickly.

WHAT YOU’LL DO:

• Design, build, and ship the core of our agentic voice AI framework, from conversation orchestration to tool calling and runtime architecture.
• Build and evolve the harness controls (guardrails, grounding, policy checks, evaluation) that make our LLM agents trustworthy enough for banking.
• Work on latency end to end: profile, measure, and optimize every stage of the real-time voice pipeline.
• Help unify our runtime architecture and remove configuration friction so new banking use cases can launch quickly.
• Keep our existing production systems stable and reliable while we build what comes next.
• Work with product, design, and engineering teams across Europe and Vancouver to turn ambiguous problems into shipped outcomes.
• Use AI-assisted development tools daily and help set the standards for how we review and verify agent-generated code.

OUR TECH STACK:

• Coding languages: Python, Elixir, TypeScript, React (JavaScript)
• Persistence: Amazon RDS for PostgreSQL, DynamoDB, S3
• Infrastructure: AWS
• Monitoring: DataDog
• CI/CD: Jenkins, Argo CD
• AI: Gemini, Claude Code
• Infrastructure as Code: Terraform
• Other: Kafka, GitHub, Kubernetes, Docker

WHAT WE’RE LOOKING FOR: AI Systems Experience: A core requirement. You have built production AI systems before and you understand LLM architecture well: prompting and context management, tool use and agentic flows, retrieval and grounding, evaluation, and the tradeoffs between latency, cost, and quality.

Real-time or voice AI experience is a strong plus, and so is experience with agent SDKs (such as the Claude Agent SDK or OpenAI Agents SDK).

Architecture & Technical Judgment: You own the design of complex components, make sound tradeoffs, and spot risk early. When AI writes more of the code, system design becomes the scarce and highly valued skill.

Excellent: Trusted, Fast Delivery: You ship fast without cutting corners. You have a track record of reliable outcomes, de-risking projects, and owning quality, including verifying and standing behind agent-generated code.

Applied AI Fluency: You actively use tools like Claude to design, build, review, and ship. You can direct agents, verify their output, and you know where they help and where they don’t.

Proactive: You see problems before they’re assigned to you and act on them. You partner with PMs to take projects from idea to delivery, and you raise issues, propose solutions, and drive them forward without waiting to be asked.

Adaptable: You do well in a fast-paced environment where priorities, tools, and the AI landscape itself change quickly. You adjust without losing momentum.

Curious: Learning Velocity: You’re hungry to learn. You run at unfamiliar problems, pick up new tools and practices quickly, and share what you learn with the people around you.

Cross-Continental Collaboration: You communicate clearly in writing and in person, and you do well on a distributed team. You can reliably overlap at least 2 hours a day with Pacific Time (9:00–11:00 AM PT) to work closely with teammates in Vancouver.

Leadership Instincts: You set direction, unblock people, and raise the bar without micromanaging. Ideally, you bring prior tech lead, team lead, or mentorship experience

Job Data by YubHub.

In this role, your primary focus will be leading our virtual events and webinar strategy,serving as the end-to-end strategist, producer, and marketer for our live digital programs. You will also manage our paid online advertising channels and content syndication programs to amplify our reach, nurture prospects, and generate qualified leads across the marketing funnel.

Webinar & Virtual Event Leadership

• Plan, schedule, and execute a high-performing webinar schedule, designed to attract engagement from prospects and customers.
• Manage all pre- and post-production logistics, including setting up event landing pages, speaker prep, rehearsals, tech checks, live moderation, and audience Q&A.
• Build multi-channel promotional strategies to maximize live attendance and on-demand views.
• Lead post-webinar follow-up workflows and repackage webinar recordings into evergreen lead assets.

Paid Online Advertising

• Work with an outside agency to direct and optimize paid acquisition channels to drive targeted traffic to webinars, landing pages, and content assets.
• Manage performance ad spend, optimize Cost Per Lead (CPL) and Cost Per Acquisition (CPA), and continually test ad creative, messaging, and audience targeting.

Content Syndication & Distribution

• Select, negotiate with, and manage third-party content syndication partners and publishers to distribute our whitepapers, ebooks, and recorded webinars.
• Monitor lead quality from syndication vendors, ensuring compliance with ideal customer profile (ICP) standards before passing leads to Revenue Operations.

Workflow Automation & AI Efficiency

• Identify opportunities to streamline manual event tasks by leveraging AI tools and automated workflows.

Requirements

• 3-5+ years of experience in B2B marketing programs and demand generation, both developing and executing programs. SaaS and/or banking experience is a plus.
• Experience owning and running end-to-end webinar programs from platform set-up to live production.
• Hands-on experience setting up, tracking, and optimizing campaigns in LinkedIn Campaign Manager and Google Ads.
• Exceptional project management and organizational skills with a strong eye for detail and the ability to manage multiple event timelines simultaneously.
• Action-oriented problem solver who thrives in fast-paced environments and enjoys handling logistics end-to-end.
• Great interpersonal and written communication skills with a customer-service mindset when working with internal stakeholders and external vendors.
• Familiarity with marketing tools and software such as Salesforce, Marketo, Google Workspace, Asana, and Zoom.

Why Glia

• Be part of a fast-growing SaaS company transforming how banks and credit unions connect with their customers.
• Collaborate with an innovative, supportive marketing team reimagining B2B engagement.
• Opportunities for career growth and skill development in field and experiential marketing.
• Competitive compensation, benefits, and a people-first culture that values growth, connection, and authenticity.

Job Data by YubHub.

The Mission & The Work This role offers an exciting opportunity to join the Quantum team. You will design and scale the core intelligence services that power both real-time customer interactions and operational foresight. Our team’s core mission is bringing the frontier AI capabilities to our customers. Including, but not limited to, it involves connecting customer knowledge bases to an easy-to-use AI chat window, or allowing our customers to build banking automations with AI. Ultimately, your work will bridge advanced intelligence with human strategy, empowering human agents to leverage AI and work smarter.

Working in self-reliant product teams, you'll contribute to diverse projects throughout the entire development lifecycle. This role is perfect for those passionate about owning the entire solution and working throughout the stack - back-end, front-end, infrastructure, and more.

What We’re Looking for We are looking for a high-autonomy, impact-driven Software Engineer who thrives on technical complexity and system-wide variety. While our core needs involve Elixir, React, or Terraform, we value a strong technical foundation and problem-solving mindset over strict language loyalty. You should be prepared to work across different stacks.

In this role, you’ll shift from executing basic tasks to owning features, joining technical discussions, and keeping our codebase high-quality. We generally look for the following qualifications:

• Experience: 2-3 years of professional software development experience, with a track record of shipping production-grade code.
• System Design & Initiative: You comfortably take features from start to finish. You design, build, and maintain reliable, highly available systems, ensuring your code solves the actual problem and integrates cleanly into our architecture without adding unnecessary complexity.
• Technical Foundation: Strong mastery of strictly-typed/compiled languages, design patterns, and containerized cloud infrastructure (AWS). Familiarity with event-driven architecture.
• Engineering Excellence & Code Quality: You write clean, test-driven code (TDD, CI/CD) and proactively spot areas for improvement without waiting for tasks.
• Proactive Growth: A self-starter who independently identifies areas for improvement, actively seeks feedback, and constantly learns.

Our Tech Stack

• Coding languages: Elixir, Ruby, Javascript (React)
• Current Persistence Solutions: DynamoDB, AWS RDS for PostgreSQL, S3
• Infrastructure: AWS, Terraform
• Monitoring: DataDog
• CI/CD: Jenkins
• AI: Claude Code, Gemini
• Other: AWS services, Kafka, GitHub

Our Collaboration Model We are an Estonia-based team working across the EET timezone. While we embrace remote collaboration, we have offices in Tallinn and Tartu and we’d love to work with you in a hybrid capacity.

Job Data by YubHub.

The Role: As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team.

What You'll Do:

• Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion.
• Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.
• Utilize a strategic, data-driven approach to guide clients toward innovative solutions.
• Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.
• Leverage your negotiation skills to secure large contracts involving multiple stakeholders.

Qualifications:

• Bachelor's Degree required
• 6+ years of SaaS experience
• 3+ years selling into Financial institutions or contact centers/customer experience software
• 3+ years of complex sales experience
• A track record of consistently exceeding performance expectations.
• Outstanding communication proficiency in phone, email, and other channels.
• Ability to Navigate complex and intricate sales processes.
• Proficiency in advanced sales methodologies such as MEDDIC or Command of the message

Job Data by YubHub.