Reporting to the Senior Manager of Marketing Analytics, you'll take ownership of high-impact analytical work across attribution, inbound funnel analysis, target setting, and campaign measurement.

You'll work across the full data lifecycle, from building and maintaining dbt models in Snowflake that power business intelligence, to delivering executive-ready insights, to partnering cross-functionally to support important business decisions.

In this role, you'll use a modern analytics and AI-enabled workflow that includes Snowflake, Claude with MCP connections, and GitLab Duo Agent Platform in git-based team workflows.

This is a high-visibility role for someone with strong SQL skills, sound judgment in B2B software marketing analytics, and the ability to turn complex data into clear stories for senior stakeholders in our all-remote, values-driven environment.

Responsibilities

• Serve as a trusted advisor to senior Marketing and Developer Relations leaders, providing data-driven insights that inform marketing strategy, product development, and go-to-market decisions.

• Establish and scale proactive insights across the Marketing function, including experimentation and connecting marketing credit from initial touchpoints to annual recurring revenue.

• Measure the impact of community programs, developer advocacy, and evangelism efforts on awareness, adoption, and pipeline.

• Evaluate the effectiveness of demand generation programs, including trial conversion analysis across segments, lead scoring optimization, and outreach platform performance.

• Partner closely with Analytics Engineering and Data Platform teams to translate business questions into clear technical requirements and support reliable delivery in the analytics stack.

• Help evolve GitLab's multi-touch attribution approach, including attributed metric definitions and implementation across reporting.

• Contribute to annual planning cycles through partnership with Sales, Finance, and Product leadership.

• Use AI-enabled analytics workflows through GitLab Duo Agent Platform, Claude with MCP integrations, and Glean within GitLab to improve how insights are developed and shared.

Requirements

• 5+ years of experience in a data analyst or analytics engineer role, preferably in B2B software marketing analytics or in a large-scale analytics consultancy supporting similar companies.

• Strong proficiency in SQL, including the ability to connect disparate data sources and build a clear view of marketing program performance in a cloud data warehouse, ideally Snowflake.

• Experience working with senior leaders and tailoring data-driven narratives to support decision-making.

• Hands-on experience with dbt for data transformation, testing, and documentation.

• Strong understanding of B2B marketing funnel metrics, including marketing qualified leads, sales accepted opportunities, pipeline, multi-touch attribution, and conversion rate analysis.

• Experience working with marketing automation platforms such as Marketo and customer relationship management systems such as Salesforce, including data integration patterns and sync logic.

• Proficiency with a business intelligence and visualization tool, with Tableau preferred.

• Excellent written and verbal communication skills, with the ability to distill complex analysis into clear narratives for technical and non-technical audiences.

• Experience with AI-assisted analytics development, including MCP connections and agentic workflows.

• Familiarity with Git workflows for version control, continuous integration and continuous delivery, issue tracking, and merge request workflows.

• Comfort working in a remote, async-first, globally distributed environment.

About the Team

The Marketing Analytics team sits within GitLab's Enterprise Data organization and partners closely with the broader Marketing team as well as other departments across GitLab.

We build and maintain trusted, scalable data products that help inform strategic decisions for Marketing while also creating alignment with related business metrics, especially across Product and Sales.

You'll join a fully remote team that collaborates asynchronously across time zones using our shared standards, code review, and documentation to support consistency and quality.

We work on analytically complex, high-impact problems where strong data foundations, clear definitions, and thoughtful cross-functional partnerships are essential to helping stakeholders understand performance and make better decisions.

Benefits

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

Your responsibilities will include:

• Meeting or exceeding quota while fostering strong customer relationships
• Articulating the value of GitLab to our Commercial prospects and customers in the US Eastern region
• Taking ownership of and acting as the CEO for the book of business in your territory
• Documenting the buying criteria & process, next steps & owners
• Building a strong pipeline through a healthy cadence of prospecting activity
• Prospecting and closing new business to expand your territory
• Ensuring adoption of our solutions and doing your best to avoid churn and contraction
• Working and collaborating with our Partner ecosystem to drive new business and value for our customers
• Creating an accurate forecast for each quarter against your plan/budget
• Driving attendance to our events, which you will be part of to further network with current and prospective customers
• Contributing to root cause analyses on wins/losses
• Communicating lessons learned to the team, including account managers, the marketing team, and the technical team
• Contributing to documenting improvements in our sales handbook
• Collaborating with cross-functional teams, such as Customer Success, Renewals, Sales Development, etc. to provide account leadership, ensuring a good outcome for our customers in the pre- and post-sales process
• Being the voice of the customer by contributing product ideas to our public issue tracker
• Mastering MEDPICC and Command of the Message on all opportunities

To be successful in this role, you will need to have:

• A true desire to see customers benefit from the investment they make with GitLab
• Demonstrated progressive experience with SaaS sales through pitching on value to development team (preferably devops)
• Interest in GitLab, and open source software
• Ability to leverage established relationships and proven sales techniques for success
• Effective communicator, strong interpersonal skills
• Motivated, driven and results oriented
• Excellent negotiation, presentation and closing skills
• Preferred experience with Git, Software Development Tools, Application Lifecycle Management
• You share our values, and work in accordance with those values
• Ability to travel regularly to meet with customers in person and comply with the company’s travel policy

The base salary range for this role is $79,900-$141,000 USD per year, depending on location and experience. This role is eligible for incentive pay targeted at up to 100% of the offered base salary. We offer a comprehensive benefits package, including health insurance, flexible paid time off, and equity compensation.

XML job scraping automation by YubHub

Reporting to the Director, Legal, Commercial, you'll partner with internal stakeholders and external counterparties to negotiate and review complex agreements, assess legal risk, and translate regional legal requirements into practical templates, policies, and processes.

You'll be a trusted advisor to teams across GitLab, helping them reach business goals while protecting GitLab's interests, and you'll contribute to the growth of the commercial legal function through mentorship, playbooks, and training.

In your first year, you'll take ownership of strategic contracting workstreams, strengthen how we manage risk in high-priority transactions (including technology and artificial intelligence-related agreements), and improve the systems and documentation that support efficient deal execution.

Key responsibilities include: Negotiating, drafting, and reviewing complex commercial and technology agreements, including partnership, services, consulting, marketing, licensing, data privacy, and artificial intelligence-related contracts. Independently managing strategic and high-priority matters tied to large-value and material transactions, partnering directly with internal stakeholders and external parties. Advising Sales and cross-functional GitLab teams on contract structure, risk allocation, and practical negotiation strategies that support business goals while protecting GitLab's interests. Performing risk analysis on contractual documents and recommending mitigation options, including escalation paths and alternative terms. Benchmarking, developing, and maintaining contract templates, playbooks, policies, and supporting documentation, incorporating regional legal requirements and feedback from stakeholders. Monitoring legal and regulatory changes, assessing impact on GitLab's contracting practices, and proposing clear, actionable updates to templates and processes. Creating and delivering training for contract managers and Sales team members to improve contracting consistency and day-to-day decision-making.

Requirements include: J.D. from an accredited law school and active bar membership in at least one U.S. state 3+ years of experience at a major law firm and/or in-house legal department (focus on commercial and technology transactions preferred). Experience negotiating and drafting complex commercial and technology agreements, including software, SaaS, services, consulting, marketing, licensing, partnerships, data privacy, and artificial intelligence-related terms. Ability to independently manage high volume, strategic and high-priority matters and drive agreements to closure with internal stakeholders and external partners. Knowledge of regional legal requirements and comfort partnering with outside counsel to inform contract terms, templates, and policy enforcement. Practical risk-spotting and risk mitigation skills, with the ability to provide clear, business-focused guidance that protects GitLab's interests. Experience improving or building templates, playbooks, processes, and documentation to support consistent contracting outcomes across teams. Strong communication and relationship-building skills, including the ability to influence and serve as a trusted advisor to sales and cross-functional leadership. Ability to create and deliver training for sales team members Comfort working in a remote, globally distributed environment across time zones, with a willingness to learn GitLab and its products (including using GitLab in your work).

About the team: The Commercial Legal team partners with the Sales organization and other cross-functional stakeholders across GitLab to support how we sell and deliver our products and services. You'll join our globally distributed team that works asynchronously and closely with internal clients, customers, and outside counsel to review, draft, and negotiate complex commercial and technology agreements, improve templates and playbooks, and provide practical guidance that helps teams move quickly while managing risk. Our focus includes scaling consistent contracting processes across regions, keeping pace with evolving legal requirements (including data privacy and artificial intelligence-related terms), and strengthening enablement through clear documentation and training. For more on how we work, see Team Handbook Page.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

XML job scraping automation by YubHub

You'll focus on large, complex enterprise accounts, guiding customers through modernisation and DevSecOps transformations while driving pipeline generation that translates into measurable Net ARR and long-term expansion.

In this role, you'll use your understanding of the software development lifecycle, including continuous integration and continuous delivery (CI/CD) automation, secure development practices, and infrastructure modernisation, to connect customer stakeholders with GitLab's field organisation so GitLab is seen as a trusted, long-term partner across the full sales cycle.

Some examples of our projects include building and growing a territory plan focused on large, high-growth digital native organisations, from new logo prospecting through long-term account expansion on GitLab's AI-powered DevSecOps platform.

Key responsibilities:

• Lead and grow GitLab's largest and most strategic Digital Native prospects and customers across your territory, focusing on organisations building modern software products at scale

• Drive the full enterprise sales cycle, from prospecting and pipeline generation through qualification, evaluation, negotiation, and close within large, complex Digital Native accounts

• Provide hands-on account leadership and direction throughout the pre- and post-sales process to ensure a smooth customer experience and strong adoption of GitLab's AI-powered DevSecOps platform

• Partner closely with Sales Development Representatives, Solutions Architects, Customer Success, and strategic channel partners to generate qualified opportunities, co-sell, and execute account strategies that drive new business and expansion within Digital Native organisations

• Develop and maintain detailed account plans for priority Digital Native customers, including opportunity mapping, stakeholder alignment, and multi-threaded engagement across engineering, security, platform, and business leaders

• Coordinate and facilitate the involvement of cross-functional GitLab team members, including sales leadership, marketing, product, and support, to progress opportunities and deliver an excellent customer experience

• Prepare activity and forecast reports, contribute to forecasting and pipeline reviews, and share root cause analysis and lessons learned from wins and losses with account managers, marketing, and technical teams

• Act as the voice of the customer by contributing product ideas to our public issue tracker, preparing and delivering customer-facing and internal presentations, quotes, proposals, and formal sales documents that address Digital Native business challenges and clearly communicate long-term value and outcomes

What you'll bring:

• Deep experience driving complex B2B software sales cycles with enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS solutions that support the software development lifecycle

• Ability to prospect, build pipeline, and close new business while expanding strategic relationships within large digital native accounts across your territory

• Strong understanding of modern software delivery, including continuous integration and continuous delivery (CI/CD), secure development practices, and cloud and infrastructure modernization, with the ability to connect platform capabilities to customer outcomes

• Proven ability to navigate and influence complex organisations, building trusted relationships with senior stakeholders across engineering, security, operations, and business teams

• Experience creating and executing account plans for priority accounts, including opportunity mapping, multi-threaded engagement, and disciplined deal and account management

• Effective communication and interpersonal skills, including comfort leading customer presentations, negotiations, and executive-level conversations and coordinating internal resources to move opportunities forward

• Capacity to work autonomously and asynchronously in a fully remote environment while staying aligned to shared goals, processes, and forecasting expectations across the broader GitLab team

• Familiarity with forecasting, pipeline hygiene, and reporting, including sharing learnings from wins and losses to improve repeatable sales motions

How GitLab Supports Full-Time Employees:

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

You'll manage complex calendars, orchestrate end-to-end travel and events, and turn high-level ideas and meeting topics into clear agendas, materials, and follow-through so the CTO and their teams can stay focused on impact.

You'll use tools like Google Workspace, Slack, Zoom, Navan, GitLab, and AI solutions every day to streamline workflows, anticipate needs, and keep work moving smoothly across Engineering, Product, Security, and their cross-functional partners.

You'll collaborate closely with other executive support team members, Chiefs of Staff, People Operations, IT, and leaders across GitLab to maintain clear communication, track deliverables across organisational boundaries, and support hiring, onboarding, and engagement activities for a large, globally distributed technical organisation.

In your first year, you'll be expected to build strong, trust-based relationships, bring structure and calm to ambiguity, proactively flag risks and opportunities, and contribute to the broader executive support community through shared practices and coverage.

This is not a traditional executive support role. The CTO's operating tempo, breadth of stakeholders (engineering, go-to-market, customers, board, and co-founder), and strategic context require an EBP who can exercise independent judgement across administrative, programmatic, and people dimensions.

The bar is high: you are expected to operate autonomously on 80%+ of tasks without needing the CTO to 'load context' or provide step-by-step direction. When this works well, you create significant leverage by making the calls the CTO would make, keeping their operating cadence on track, and serving as connective tissue across the org.

What You'll Do:

• Own day-to-day executive operations for GitLab's CTO by anticipating needs, managing priorities, and ensuring the right information, people, and decisions come together at the right time.

• Manage complex calendars with proactive optimisation: protect focus blocks, resolve conflicts across time zones, and pre-stage briefing materials so the CTO is always prepared for internal and external meetings.

• Manage inbound requests and triage on behalf of the CTO , know what to accept, defer, delegate, or decline without asking in most cases, based on a deep understanding of priorities and stakeholder expectations.

• Own and drive the CTO's Rhythm of Business (ROB) end-to-end: Weekly Staff, CTO Reviews, Ops Reviews, QBRs, planning cycles, and other recurring forums , including agendas, pre-reads, action item tracking, and follow-through to closure.

• Independently identify when meetings or cycles are off-track on prep or follow-up and course-correct without being prompted, escalating only when necessary.

• Coordinate cross-functionally with other executive support team members and Chiefs of Staff across the executive team to keep the CTO's cadence aligned with company-level rhythms and key moments (board, earnings, all-hands, OKR cycles, and major launches).

• Proactively align with account teams, Solution Architects, CSMs, and other GTM stakeholders to assemble full context packages before customer meetings , account status, open escalations, strategic context, and key talking points.

• After customer and partner meetings, capture commitments, clarify owners and timelines, and ensure follow-ups are routed and tracked to closure without needing CTO reminders.

• Own and drive an engagement and 'people and culture' plan for the CTO's org: synthesise engagement data and sentiment, identify themes, and build a year-long plan of forums (Learn & Share sessions, AMAs, org-wide updates) with clear outcomes.

• Ghost-write internal comms, including all-hands intros, async updates, and remarks, in the CTO's voice that move the needle on culture, morale, and transparency, while handling sensitive people topics with discretion.

• Independently organise and execute org-wide events and offsites , leadership offsites, all-hands, in-person team gatherings, and cross-functional socials , owning logistics, budget, agenda design, and post-event follow-up.

• For leadership offsites, partner with the CTO and Chief of Staff on objectives and content, while fully owning execution and ensuring outcomes and actions are documented and followed through.

• Serve as a routing layer and connective tissue for the CTO's org: know who owns what, who to loop in, and when something needs the CTO's direct attention versus being handled downstream. Maintain a running awareness of key initiatives, escalations, and people dynamics so context doesn't need to be rebuilt for every interaction.

• Use AI tools extensively to automate routine tasks (scheduling, notes, follow-ups), synthesise information from multiple sources, and improve the speed and quality of decision support for the CTO.

• Coordinate end-to-end travel logistics (transportation, accommodations, documentation, security) and process expenses and reimbursements in a timely, accurate manner, often across multiple time zones and countries.

• Partner with People Operations, IT, Finance, and cross-functional partners to resolve logistical needs, support full-cycle recruiting and onboarding, and plan and execute virtual and in-person events and team activities.

• Contribute to the broader executive support community by building strong cross-functional relationships, sharing best practices, providing coverage for other EBPs, and participating in team-wide initiatives and projects.

Sr. and Staff Executive Business Partners are expected to be leaders of the admin team and the de facto leader for the executive support team for their division.

XML job scraping automation by YubHub

Key responsibilities include:

• Supporting GitLab's strategic large prospects and customers
• Providing account leadership and direction in the pre- and post-sales process
• Conducting sales activities, including prospecting and developing opportunities in large/strategic accounts
• Ensuring the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales and support resources
• Being the voice of the customer by contributing product ideas to our public issue tracker
• Generating qualified leads and developing new customers in conjunction with our strategic channel partners
• Expanding knowledge of industry as well as the competitive posture of the company
• Preparing activity and forecast reports
• Contributing to root cause analysis on wins/losses
• Communicating lessons learned to the team, including account managers, the marketing team, and the technical team
• Assisting sales management in conveying customer needs to product managers, and technical support staff
• Utilizing a consultative approach, discussing business issues with prospect and developing a formal quote, a written sales proposal or a formal sales presentation addressing their business needs
• Developing an account plan to sell to customers based on their business needs
• Collaborating with Marketing on marketing strategies

Requirements include:

• A true desire to see customers benefit from the investment they make with you
• Able to provide high degree of account management and control
• Work under minimal supervision on complex projects
• Experience selling into large organizations
• Ability to leverage established relationships and proven sales techniques for success
• Excellent negotiation, presentation and closing skills
• Preferred experience with Git, Software Development Tools, Application Lifecycle Management
• You share our values, and work in accordance with those values
• Ability to use GitLab
• Ability to travel if needed and comply with the company's travel policy

If you're reading this, do not match all of the requirements, and are hesitant to apply, we encourage you to make an application despite your hesitations.

XML job scraping automation by YubHub

You'll work across Omnibus GitLab, GitLab Helm Charts, the GitLab Environment Toolkit (Get), and the GitLab Operator to make GitLab easier to deploy, more secure by default, and scalable across major cloud providers and a wide range of customer environments.

In this role, you'll partner closely with engineering teams and act as a bridge to customer needs, improving installation, upgrade, and day-to-day operations for production-grade GitLab deployments.

Some examples of our projects:

• Evolving Omnibus GitLab, Helm Charts, GET, and the GitLab Operator to support validated reference architectures for enterprise-scale deployments

• Building automation pipelines and observability into deployment tooling to validate, test, and operate GitLab across Kubernetes and other self-managed environments

You'll maintain and evolve the Omnibus GitLab package to support reliable, production-ready self-managed deployments, improving deployment stability, increasing upgrade success rates, and reducing escalation rates.

You'll develop and improve GitLab Helm Charts so core components integrate cleanly and scale across supported environments, reducing deployment friction, shortening time to deploy, and improving operational consistency at scale.

You'll enhance the GitLab Environment Toolkit (Get), validated reference architectures, and the GitLab Operator for secure, Kubernetes-native lifecycle management, improving reliability, strengthening security baselines, and accelerating adoption in customer environments.

You'll improve installation, upgrade, and operational workflows across deployment methods to create a consistent experience for self-managed customers, reducing operational overhead, lowering failure rates, and increasing consistency across deployment methods.

You'll partner with Security to address vulnerabilities and deliver secure defaults and configurations in the deployment stack, reducing exposure to vulnerabilities and improving baseline security across self-managed deployments.

You'll build and maintain automation and continuous integration and continuous delivery pipelines that validate and test Omnibus, Charts, Get, and the Operator, increasing release confidence, improving test coverage, and reducing regressions across deployment tooling.

You'll work closely with Distribution Engineers, Site Reliability Engineers, Release Managers, and Development teams to integrate new features into deployment methods and keep them reliable, scalable, and aligned with customer needs, improving delivery readiness and reducing operational issues after release.

You'll guide architectural direction, mentor backend engineers, and contribute to the roadmap for self-managed delivery, improving technical quality, accelerating delivery effectiveness, and strengthening team execution.

You'll have experience operating backend services in production, including deployment, monitoring, and maintenance in Kubernetes- and Helm-based environments.

You'll have proficiency in Go for building observable and resilient services, with working knowledge of Ruby as a useful addition.

You'll have hands-on practice with infrastructure as code, including tools such as Terraform, and with managing infrastructure across cloud providers such as Google Cloud Platform, Amazon Web Services, or Microsoft Azure.

You'll have knowledge of database design, operations, and troubleshooting, especially for PostgreSQL in secure and scalable setups.

You'll have knowledge of secure, scalable, and reliable deployment practices, including service scaling and rollout strategies.

You'll have familiarity with observability tools and patterns such as Prometheus and Grafana to monitor system health and performance.

You'll have ability to work effectively in large codebases and coordinate across distributed, cross-functional teams using clear written communication.

You'll have openness to transferable experience from related backend or infrastructure roles, along with the ability to write user-focused documentation and implementation guides.

The Upgrades team is part of GitLab Delivery and focuses on helping self-managed customers run GitLab successfully in their own environments, from smaller deployments to large enterprise footprints.

We own deployment and operational tooling across our work on Omnibus GitLab, Helm Charts, Get, and the GitLab Operator, and we work as a globally distributed, all-remote group that works asynchronously with Site Reliability Engineering, Release, Security, and Development teams across regions.

We are focused on making self-managed GitLab easier to deploy, upgrade, secure, and operate at scale.

For more on how we work, see Team Handbook Page.

XML job scraping automation by YubHub

Reporting to the Vice President, Enterprise Data, you'll partner closely with senior leaders to improve how teams make decisions, measure performance, and drive outcomes, with a focus on shared views of usage and consumption models and major product launches.

You'll oversee two critical functions: Marketing Analytics (including demand generation, lifecycle marketing, brand, web, developer relations, localization, monetization, and campaign and event effectiveness) and Product Data Insights (including DevOps, Security, Platforms, AI products, new usage and consumption models, product adoption, feature usage, and customer behaviour analysis).

Key responsibilities include:

Defining and executing a unified analytics strategy across Marketing and Product, including shared metrics, measurement frameworks, and dashboards that serve as a single source of truth and connect marketing investment to product adoption, usage, and customer outcomes.

Building clear operating rhythms and ways of working that close historical gaps and help Marketing and Product make consistent, data-informed decisions.

Partnering with Marketing and Product leadership, including the Chief Product & Marketing Officer and other senior stakeholders, to provide actionable insights and executive-ready recommendations that shape go-to-market plans, product launches, roadmap prioritisation, and user experience improvements.

Solving complex analytics problems across both functions, including attribution modelling, lead scoring optimisation, campaign and event effectiveness, product adoption and feature usage analysis, and analytics for AI-powered features (including instrumentation, usage, and cost drivers).

Building and maintaining forecasting and scenario modelling frameworks in partnership with Finance, Product, and go-to-market leaders, tying pipeline, recurring revenue, and usage or consumption models to planning and investment decisions.

Establishing and scaling an experimentation programme across Marketing and Product, setting standards for hypothesis design, test methodology, instrumentation requirements, and clear readouts that translate results into decisions.

Building strong partnerships with data engineering, engineering, and legal, privacy, and security teams to translate business questions into technical requirements, prioritise telemetry and data model work, and improve reliability, quality, accessibility, and compliance in the analytics stack.

Hiring, mentoring, and developing leaders and team members, raising the bar for strategic thinking, stakeholder partnership, and end-to-end ownership across the analytics organisation.

Requirements include:

Strategic analytics leadership across both marketing analytics and product analytics, ideally in B2B SaaS or other high-growth technology environments.

Experience building, leading, and developing multi-layer analytics teams (including hiring, managing managers, and coaching leaders).

Ability to define and operationalise end-to-end measurement frameworks across Marketing and Product, including shared KPIs and clear metric definitions.

Strong analytical and technical skills, including SQL; statistical analysis and experimentation (A/B and multivariate testing); forecasting and scenario modelling; and advanced analytics techniques.

Experience with data visualisation and BI tools (Tableau or similar), with a track record of building executive-ready reporting and narratives for senior leaders.

Proven partnership with Engineering and Data Engineering to translate business needs into telemetry, data models, and analytics requirements, and to improve reliability and delivery across the analytics stack.

Experience collaborating with Legal, Privacy, and Security partners to design compliant telemetry and data-collection approaches that respect regulations and customer expectations.

Ability to influence senior leaders through clear communication and actionable recommendations, and to work effectively in a fully remote, asynchronous environment while adopting GitLab's values and ways of working.

The base salary range for this role's listed level is currently $184,400-$314,400 USD for residents of the United States only.

XML job scraping automation by YubHub

You'll work on foundational capabilities across package policy enforcement, build provenance, artifact signing, and malicious package detection, with a strong focus on enterprise-grade security and performance. You'll define architecture before systems are built, write clear technical proposals, and guide implementation across interconnected parts of GitLab such as CI/CD, dependency management, and security workflows.

This role is a strong fit for someone who enjoys solving complex backend problems, influencing technical direction across teams, and building security features that matter to customers facing real threats. You'll do this in GitLab's remote, asynchronous, and values-driven environment, where written communication, ownership, and teamwork are central to how we work.

Some examples of our projects:

• Dependency Firewall for package policy enforcement across supported registries
• Artifact attestation and signing using supply chain security standards and the Sigstore ecosystem

Responsibilities:

• Define and drive the technical architecture for the SSCS Add-On, including backend systems for package policy enforcement, provenance generation, artifact signing, and malicious package detection.
• Lead design and implementation work for Supply-chain Levels for Software Artifacts (SLSA) Level 2 and Level 3 capabilities within GitLab CI/CD.
• Architect integrations with Sigstore services such as Cosign, Fulcio, and Rekor, including approaches for signing workflows, verification, and trust boundaries.
• Design backend services and request paths that support allow, deny, and quarantine package policies with strong performance and reliability expectations.
• Review merge requests with a focus on security, architectural consistency, maintainability, and test quality.
• Mentor Backend Engineers across experience levels, helping raise the technical bar through design guidance, feedback, and hiring participation.
• Partner with Product, Infrastructure, Authentication, Authorization, and Security counterparts on cross-team technical decisions.
• Contribute to relevant open source and industry conversations, including working groups related to software supply chain security where appropriate.

Requirements:

• Strong experience building backend applications with Ruby on Rails in a high-scale production environment.
• Professional experience with Go for backend or infrastructure-oriented services.
• A track record of leading architecture across multiple systems and influencing technical direction through strong engineering judgment.
• Experience writing clear technical proposals, request for comments documents, and decision records in an async, documentation-first environment.
• A solid security mindset and comfort working on products where trust, risk reduction, and secure defaults are central requirements.
• Familiarity with software supply chain security concepts such as build provenance, artifact signing, dependency security, or software bill of materials.
• Strong teamwork and communication skills, with the ability to work effectively across distributed teams and functions.
• Interest in GitLab's values and in building secure, scalable product capabilities that help customers ship software with confidence.

About the team:

The SSCS Add-On team is part of GitLab's Software Supply Chain Security stage and is focused on building a commercial offering that addresses real supply chain security challenges for enterprise customers. The team works on capabilities that combine multiple parts of the GitLab product into a more complete security solution for organisations with strong compliance and risk management needs.

The work is both technically interesting and strategically important. The team is building in a space shaped by fast-moving threats, evolving customer requirements, and close coordination with nearby teams across the broader security area. That combination creates an environment where engineers can contribute to product direction while solving practical backend challenges in a visible part of GitLab's platform.

For more on how related teams work, see Team Handbook Page.

XML job scraping automation by YubHub

A key part of this role is balancing long-term platform health with near-term business needs, while driving operational excellence through strong sprint management, clear delivery expectations, and continuous improvement. You'll also champion the integration of AI-native solutions across our operations and go-to-market systems and within team workflows, helping GitLab scale efficiently.

This role includes leading large, complex programs that drive business transformation, ensuring our platform remains scalable, secure, and compliant as we grow. Some examples of our projects:

• Building and evolving a scalable Salesforce architecture across integrated go-to-market applications
• Advancing Salesforce DevOps practices (source control, continuous integration, and release management) and platform governance
• Designing and delivering advanced Salesforce solutions and integrations with other critical business systems
• Introducing AI-native capabilities and automation to improve system workflows and team productivity

Responsibilities:

• Lead and mentor a team of Salesforce engineers, supporting career growth through coaching, feedback, and hands-on guidance.
• Drive the architectural vision and technical roadmap for GitLab's Salesforce platform and integrated go-to-market applications, with a focus on scalability, performance, security, and compliance.
• Champion the integration of AI-native solutions within operations and go-to-market systems and within engineering workflows to improve efficiency and unlock new capabilities.
• Partner with cross-functional stakeholders (Sales, Marketing, Customer Experience, and Operations) to translate business needs into a prioritized engineering backlog and delivery plan.
• Provide technical leadership on complex challenges by contributing to solution design, reviewing code, and guiding implementation across the Salesforce ecosystem.
• Own operational excellence for the team, including sprint planning, capacity management, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices, including source control, continuous integration and continuous deployment, release management, code quality, and platform governance.
• Lead large-scale programs and integrations across Salesforce and other key business systems, introducing automation and process improvements to help GitLab scale.

Requirements:

• 7+ years of progressive experience in Salesforce development and architecture, building scalable solutions that support go-to-market systems.
• 2+ years of experience managing or leading technical teams, with a track record of coaching, giving actionable feedback, and growing team members.
• Strong proficiency with Salesforce technologies including Apex, Lightning Web Components, Visualforce, and SOQL, and the ability to guide design and code review decisions.
• Strong command of Salesforce DevOps practices, including Git-based source control, continuous integration and continuous delivery (CI/CD), and reliable release management.
• Experience designing and overseeing integrations between Salesforce and other business systems, including using integration platform as a service (iPaaS) tools and automation solutions.
• Ability to translate stakeholder needs into a prioritized engineering backlog, balancing long-term platform health with near-term business outcomes.
• Excellent communication and relationship-building skills, with the ability to explain technical concepts clearly to non-technical partners across Sales, Marketing, Customer Experience, and Operations.
• Comfort working in a remote, asynchronous environment, with a passion for using AI-native solutions to improve team productivity and the systems you build.

About the team: The Salesforce Engineering Manager is part of the Enterprise Applications team, which is responsible for GitLab's critical business applications, including Salesforce, ServiceNow, Zuora, NetSuite, and more. This team helps GitLab scale by delivering new capabilities while maintaining a reliable, secure, and compliant production environment.

XML job scraping automation by YubHub

You will own the renewal process from early outreach through booking, mitigate renewal risk before it becomes urgent, and identify opportunities for expansion, services, and training that deepen customer value. You will work closely with Account Executives, Customer Success Managers, and distributor and channel partners to deliver accurate, on-time renewals in a fast-moving remote environment.

This is a strong fit if you enjoy managing a high volume of work with precision, operating effectively in a remote environment, and helping customers navigate complex procurement and compliance requirements.

In your first year, you will build trust across your book of business, bring discipline to pipeline and forecasting, and create consistent renewal motions that support customer success, risk mitigation, and long-term adoption of GitLab in the US public sector.

Responsibilities:

• Own the full renewal cycle for a high-volume portfolio of US Public Sector accounts, from early engagement through quoting, negotiation, procurement, and booking.

• Manage renewal quotes, order forms, and amendments in alignment with GitLab policies and public sector procurement requirements, including FedRAMP considerations and relevant contracting vehicles.

• Maintain accurate pipeline and forecast data in Salesforce, including stages, close dates, amounts, and risk status.

• Assess adoption signals, usage trends, and customer context to identify renewal risk early. Build and track mitigation plans with account teams and customer success partners, with clear owners, timelines, and next steps.

• Coordinate customer check-ins focused on realized value, deployment health, and upcoming renewal milestones.

• Identify opportunities for expansion, cross-sell, professional services, training, and consolidation within your book of business.

• Work cross-functionally with Account Executives, Customer Success Managers, Solution Architects, Professional Services, distributors, and channel partners to move renewals and growth opportunities forward.

Requirements:

• Experience owning renewals, account management, or customer success motions for complex SaaS accounts in a customer-facing B2B environment.

• Experience working through a distributor or channel partner ecosystem, with the ability to manage the commercial and relationship complexity of partner-led transactions.

• Familiarity with the US Public Sector, including Federal, State, Local, or Education buying processes, contracting vehicles, and compliance-related requirements.

• Excellent organizational skills with the ability to manage many concurrent opportunities, stakeholders, and deadlines while maintaining accuracy.

• Proficiency using Salesforce or a similar CRM platform for pipeline management, forecasting, and activity tracking.

• Working knowledge of contract renewal processes and tools such as CPQ tools, subscription management systems, or billing platforms.

• Clear written and verbal communication skills for customers, partners, and internal stakeholders, including executive audiences.

• A self-directed and team-oriented approach, with the ability to work effectively in a fully remote, asynchronous environment.

About the team:

The US Public Sector team enables government and education organizations as they modernize how they build and deliver software. We work with customers navigating complex procurement environments while helping them adopt GitLab as the one DevSecOps platform , improving collaboration, reducing manual processes, and delivering secure software faster.

We partner closely across sales, customer success, services, and the channel ecosystem, operating asynchronously in a remote environment to support public sector missions with consistency and transparency.

A key focus is helping agencies and institutions balance security, compliance, and operational efficiency as they scale digital transformation with GitLab.

XML job scraping automation by YubHub

In your first year, you'll focus on building AI-enabled workflows, integrating and implementing new systems, and creating better visibility into legal operations through data, reporting, and automation. You'll also help bring AI-powered capabilities into legal processes, including contract review and decision support within tools such as Ironclad CLM and related platforms.

Responsibilities:

• Design and build automated workflows for legal tasks such as contract review, non-disclosure agreement routing, intellectual property enforcement, compliance monitoring, data retention, inventorying, and data subject request processing.

• Develop custom AI prompts, decision trees, and logic layers that support a wide array of AI use-cases within our connected tools.

• Partner with internal AI and machine learning teams to embed legal logic into broader company automation and tooling.

• Build self-service resources, including intake forms, playbooks, and decision trees, that reduce ad hoc legal requests and improve team efficiency.

• Own technical administration for parts of the legal technology stack, including contract lifecycle management, e-billing, compliance platforms, and workflow automation tools.

• Evaluate new legal technology solutions, from prototyping and vendor assessment through integration and user adoption.

• Collaborate with Sales, Finance, Security, Trust & Safety, and People teams to streamline legal dependencies and implement scalable system integrations with platforms such as Salesforce and Zuora.

• Create dashboards, reporting infrastructure, and data models that support legal analytics, leadership visibility, compliance automation, and customer-facing guidance on product-specific metrics.

Requirements:

• Experience building, configuring, or significantly customising legal technology systems beyond basic administration.

• Knowledge of in-house legal workflows, including contracts, compliance, intake, and matter management.

• Ability to work with technical tools such as contract lifecycle management platforms, workflow automation tools, SQL or database querying, application programming interface integrations, or scripting languages such as Python or JavaScript.

• Comfort translating between legal, technical, and business stakeholders to turn requirements into clear technical solutions.

• Experience supporting cross-functional work with teams such as Sales, Finance, Security, Trust & Safety, or People.

• Ability to build structured reporting or data solutions that support operational decisions, compliance processes, or legal analytics.

• Strong written and verbal English communication skills for success in a remote, largely asynchronous environment.

• Openness to transferable experience from legal operations, legal technology, technical program work, or other roles that combine systems thinking with legal process improvement.

About the team: The Legal & Corporate Affairs team supports GitLab by helping the business move efficiently while managing legal and compliance risk. Within that function, this role focuses on the systems, workflows, and data infrastructure that power legal operations, from contract lifecycle management and e-billing to compliance automation and reporting.

You'll work with a distributed group of legal and cross-functional partners across regions, using asynchronous collaboration to design solutions that scale across the company. The team is focused on reducing manual work, improving self-service, and building dependable integrations between legal systems and GitLab's broader business tools so legal support is easier to access and easier to measure.

XML job scraping automation by YubHub

You'll guide organisations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy.

Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management.

In your first year, you'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.

Responsibilities:

• Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle.

• Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.

• Collaborate with Account Executives and regional sales teams in Japan to shape and execute account strategies that support new customer acquisition and expansion.

• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.

• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.

• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.

• Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.

• Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.

Requirements:

• Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.

• Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.

• Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.

• Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.

• Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.

• Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.

• Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.

• Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.

About the team:

We, the Solutions Architect team, are part of GitLab's Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in Japan and reporting into a regional Solutions Architect Manager.

Our mission is to help customers realise the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation.

We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer.

We are focused on helping customers modernise end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.

How GitLab supports full-time employees:

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

You'll guide organisations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy.

Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management.

In your first year, you'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.

Key responsibilities include:

• Leading technical discovery, demos, and validation (including proofs of value) to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle.

• Driving the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.

• Collaborating with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion.

• Building and deepening relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.

• Advising customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.

• Serving as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.

• Maintaining and extending your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.

• Investing in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.

Key qualifications include:

• Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.

• Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.

• Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.

• Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.

• Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.

• Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.

• Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.

• Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.

XML job scraping automation by YubHub

You'll solve hard problems in building reliable, secure, and scalable AI-powered chat workflows so customers can plan, write, review, and secure code faster, with confidence.

This is a hands-on technical leadership role where you'll set direction for how we integrate and evolve large language model providers (including Google Vertex AI) across Ruby on Rails and Python services, raise the bar on observability and testing, and guide the team through ambiguous, high-impact technical decisions.

Over your first year, you'll be expected to drive key architectural choices, reduce technical debt that slows iteration, and help the team ship durable improvements to response quality, reliability, and maintainability.

Some examples of our projects:

• Integrate new generative AI models and providers into GitLab Duo Chat to expand capabilities and improve response quality

• Improve debugging, observability, and test coverage for AI-powered chat workflows to increase reliability at scale

Responsibilities

• Define the technical architecture and technical roadmap for the Duo Chat group, aligning backend execution with product direction and engineering priorities

• Solve the highest-scope and most ambiguous backend problems, delivering secure, well-tested, performant solutions with minimal guidance

• Integrate and extend generative AI capabilities in GitLab Duo Chat, including large language models (LLMs) and providers such as Google Vertex AI

• Develop, ship, and maintain backend features across Python and Ruby on Rails services that power Duo Chat experiences across the GitLab platform

• Design, implement, and review GraphQL application programming interface (API) contracts and supporting backend logic to ensure reliability, scalability, and clear frontend integrations

• Improve observability, debugging workflows, and incident readiness by strengthening logging, tracing, and production troubleshooting practices

• Drive code quality and long-term maintainability by setting internal standards, leading code reviews, and identifying and reducing technical debt

• Mentor engineers across the team and participate in Tier 2 on-call rotations, contributing to root cause analysis and follow-up improvements to resiliency and testing (including RSpec)

Requirements

• Production experience building and operating backend services in Python, including background jobs, APIs, and data models

• Ability to define and evolve technical architecture by weighing trade-offs, selecting patterns and tools, and setting a clear technical direction for others to follow

• Experience setting and driving a technical roadmap in partnership with product and engineering stakeholders

• Proficiency designing and maintaining REST and/or GraphQL APIs with attention to scalability, maintainability, and backward compatibility

• Hands-on experience integrating large language models into applications, including prompt design and building features powered by generative AI

• Strong SQL skills and experience working with relational databases such as PostgreSQL, including efficient queries and data modeling

• Experience mentoring engineers through code review, architectural guidance, and shared standards, and communicating complex technical decisions in a clear, async-first way

• Comfort contributing in a mature codebase across Python and Ruby on Rails, with openness to learning and applying transferable skills from related technologies or domains

About the Team

The Duo Chat team sits within GitLab's AI Engineering organization and is responsible for building and evolving GitLab Duo Chat, the AI-powered chat experience embedded across the GitLab DevSecOps platform.

You'll work with a small, cross-functional group of backend, frontend, and AI specialists who collaborate asynchronously across time zones, using GitLab issues, merge requests, and documentation as the primary way of working.

The team focuses on integrating and scaling generative AI capabilities (including providers like Google Vertex AI), improving reliability and performance, and strengthening debugging, observability, and testing workflows so customers can safely use AI to plan, write, review, and secure their code across GitLab.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

A Program Manager is responsible for overseeing and managing customer programs and a portfolio of projects. Their primary role is to ensure the successful delivery of client projects, including long-term strategy, while also managing the overall program and providing strategic guidance to the team and customer.

Responsibilities

• Lead delivery of multi-workstream professional services engagements with some of the largest and most strategic customers.
• Build strong relationships with key customer stakeholders including executive leaders, counterpart program/project managers, engineering, development, and security and teams.
• Develop a delivery methodology that leverages agile and project management best practices. Communicate how this methodology will be used to key customer stakeholders. Lead the execution of the methodology by bringing together customer and GitLab team members.
• Build and continuously communicate Program Roadmap, dependencies, and deliverables
• Manage stakeholder expectations to gain approval from stakeholders on project milestones.
• Define program strategy to include - Program justification - Program benefits - In scope / Out of scope projects - Timeline and schedule - Resources (how many teams, PMs, PSEs, TAs etc) - Identify Stakeholders - Create a program level RACI chart - Define Program Success Criteria - Create Program Level WBS (Work Breakdown Structure) for all the projects - Create Communication plans between projects with Stakeholders - Define Program Escalation Path
• Work closely with Engagement Managers to define workstreams when scoping larger customer programs, which may include reviewing proposals or Statements of Work prior to signature
• Assist the Regional Delivery Managers in creating and executing quarterly OKRs that drive optimization of all Project Manager processes

Requirements

• Proficiency with forecasting and reporting metrics
• Ability to lead Project Management Program Level meetings, including but not limited to, the Weekly PM meeting
• Ability to formulate, organize, monitor, and manage inter-connected projects
• Ability to manage budgets and timelines for long-term projects
• Develop long-term plans in collaboration with customers
• Ability to partner with Engagement Managers and Architects to develop long term plans in support of customer adoption and transformation
• GitLab Project Management Certified within 2 months of the role

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

XML job scraping automation by YubHub

You'll architect and implement our next-generation authorization infrastructure, including policy-as-code approaches, fine-grained permissions, and performance optimizations at massive scale, enabling GitLab's move toward zero-trust architecture while keeping authorization fast, secure, and correct.

You'll work closely with Security, Database, Platform, and authentication-focused teams to design and ship authorization capabilities that span GitLab's various deployment models and multi-tenant environments.

Some examples of our projects:

• Implementing fine-grained permissions for Job Tokens, Personal Access Tokens, and the GitLab Duo agent platform

• Collaborating on Auth stack initiatives that evolve how authorization works across GitLab

• Implement fine-grained permission systems for Job Tokens, Personal Access Tokens, the GitLab Duo Agent Platform, and other authentication mechanisms across the GitLab platform.

• Collaborate with Security, Authentication, Database, and Platform teams on authorization stack initiatives, aligning designs and implementation plans.

• Solve complex performance challenges in authorization, including query optimization, caching strategies, and database decomposition, with a focus on PostgreSQL.

• Design and evolve authorization systems that work across multiple deployment models and multi-tenant architectures while maintaining security and reliability.

• Drive improvements to authorization security, maintainability, and developer experience through code review, documentation, and technical leadership.

• Contribute to architectural decisions for authorization features with a long-term strategic view, balancing immediate needs with future scalability.

• Mentor and support other engineers in authorization patterns, policy-based access control, and secure coding practices in a fully remote, asynchronous environment.

• Professional experience building and maintaining production applications with Ruby on Rails or similar backend frameworks.

• Strong understanding of authorization models, including role-based access control, attribute-based access control, and fine-grained permission patterns.

• Experience designing and optimizing high-scale backend systems, including PostgreSQL performance tuning, query optimization, and effective caching strategies.

• Familiarity with or interest in policy-based authorization systems and modern policy languages such as Cedar or Rego.

• Understanding of core security principles, including threat modeling, least-privilege access, and zero-trust architectures.

• Experience working with distributed systems and service-to-service communication in a cloud or multi-tenant environment.

• Demonstrated ability to own complex technical initiatives from design through production deployment in an asynchronous, remote setting.

• Strong collaboration and communication skills, with openness to learning and applying transferable skills from adjacent domains or technologies.

We on the Authorization team at GitLab design, build, and maintain the permission systems that control access across the GitLab platform, ensuring they are secure, scalable, and flexible for customers of all sizes.

We lead the ongoing evolution of our authorization architecture, with a focus on modern policy-as-code approaches, fine-grained access control, and support for initiatives like the evolving Auth stack.

We collaborate asynchronously across time zones and partner closely with Authentication, Product Security, Database, and Security teams to align on identity, data modeling, and threat modeling needs while iterating safely on core platform capabilities.

How GitLab Supports Full-Time Employees:

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

You'll work at the center of enterprise deals, complex licensing structures, and contracting for customers in heavily regulated industries, helping sales teams move deals forward while protecting GitLab's interests.

In this role, you'll report to the Director of Legal and play a key part in advising on risk in real time, improving how the team works at scale, and strengthening the internal knowledge base that supports consistent, practical decision-making.

Some examples of our projects:

• Commercial Legal at GitLab

• GitLab's Values

What you'll do:

• Manage a pipeline of commercial agreements across varying levels of complexity and stakeholder needs.

• Draft subscription agreements, artificial intelligence terms, regulatory annexes, professional services agreements, non-disclosure agreements, and related commercial documents.

• Negotiate contract terms directly with customer counterparts in a way that supports deal progress and protects GitLab's legal and business interests.

• Collaborate with sales teams and internal stakeholders to provide clear, timely guidance on contracting questions throughout the deal cycle.

• Assess contractual risk across your caseload and translate legal issues into practical options and recommendations for the business.

• Support sales enablement by creating practical guidance and helping sales team members understand and navigate contract terms.

• Maintain and improve team playbooks, templates, and process documentation to support consistent, scalable contracting practices.

What you'll bring:

• Experience drafting, reviewing, and negotiating commercial contracts in a software or technology environment.

• Knowledge of technology-related agreements, including complex commercial arrangements, large transactions, and contracts with structured regulatory or licensing considerations.

• Ability to balance business goals with legal risk using a practical, solutions-oriented approach.

• Skill in explaining complex contractual concepts clearly to non-legal stakeholders and external counterparts.

• Experience working across geographies and time zones, with awareness of differing commercial and regulatory norms in global contracting.

• Familiarity with Google Workspace and contract lifecycle management tools; experience with Ironclad is useful, and openness to learning GitLab's tools and workflows is important.

• Fluency in English, with additional language skills welcomed because they can support collaboration and negotiation across diverse markets.

• Transferable experience from remote or asynchronous environments, or readiness to work effectively in that model, along with a law degree, paralegal certificate, or equivalent practical experience.

The Commercial Legal team partners with sales and business stakeholders to support GitLab's revenue motion in a responsible and efficient way. The team manages contracting across GitLab's global customer base, including software as a service, self-managed, and hybrid deployment models, along with terms related to artificial intelligence and the broader platform direction.

The team works asynchronously across time zones and relies on strong documentation, pragmatism, and mutual support to keep pace with a fast-moving business. A key focus is helping the company scale commercial contracting while staying clear on risk and enabling deals effectively.

For more on how this team works, see Link: Commercial Legal Handbook

XML job scraping automation by YubHub

You'll focus on partner-sourced Scale pipeline generation, designing and running repeatable partner-led campaigns, systematic account mapping, and whitespace analysis that surface new logo opportunities for GitLab.

In this role, you'll work closely with Scale Account Executives, Field Marketing, regional sales leadership, and partners such as distributors, longtail resellers, and hyperscalers like AWS and Google Cloud to integrate partners throughout the sales cycle and accelerate marketplace transactions.

You'll own programmatic partner engagement across your territory, from partner enablement and activation at scale to event-driven strategies and 1:many campaigns via partner portals and automated systems.

Your work will directly support GitLab's Scale growth targets by building a measurable, partner-led demand engine.

Along the way, you'll deepen your experience in partner ecosystem management, digital marketing-driven demand generation, and modern sales development methodologies, while contributing to business planning, pipeline forecasting, and clear reporting on partner impact.

Key responsibilities include:

• Drive partner-sourced Scale pipeline generation through scalable partner programs, campaigns, and systematic account mapping initiatives.

• Collaborate with Scale Account Executives, Field Marketing, and regional sales leaders to integrate partners into territory planning and demand generation activities.

• Execute repeatable partner-led Scale campaigns aligned to regional territories, including industry plays, account blitzes, and market-specific roadshows.

• Identify whitespace and conduct detailed account mapping with partners to surface new logo opportunities and expand First Order reach.

• Build and maintain programmatic relationships with emerging partners, distributors, longtail partners, and hyperscaler partners such as Amazon Web Services (AWS) and Google Cloud, with a focus on new customer acquisition and marketplace transactions.

• Support partner enablement and activation programs to scale contribution across multiple partners, including hyperscaler co-sell and marketplace acceleration initiatives.

• Execute event-driven partner strategies, including partner alignment before events, lead capture during events, and pipeline conversion optimization after events.

• Manage one-to-many partner engagement through partner portals and automated systems, providing weekly pipeline forecasts, partner-sourced opportunity reports, and clear insights into campaign performance and territory impact.

To succeed in this role, you'll need:

• Experience in sales development, business development, or partner-driven pipeline generation in a B2B environment.

• Practical familiarity with partner ecosystems, including programmatic partner engagement and demand generation with distributors, longtail partners, and hyperscalers such as AWS and Google Cloud.

• Ability to design, execute, and optimize scalable, campaign-driven approaches to demand generation, including 1:many partner engagement and event-driven campaigns.

• Experience using Salesforce and modern sales development or marketing automation tools to manage, forecast, and report on partner-sourced pipeline and campaign performance.

• Strong analytical skills to interpret campaign results, partner activation metrics, and territory impact, and translate insights into actionable plans.

• Effective written and verbal communication skills, with a focus on clear, repeatable messaging and collaboration with account executives, field marketing, and regional sales leadership.

• Interest in GitLab, open source software, and modern software development practices, with the ability to learn and use GitLab and related tools.

• Openness to travel for partner events and field collaboration, and to apply transferable skills from related sales, partner, or digital marketing roles in a remote, results-focused environment.

XML job scraping automation by YubHub

You'll serve as a technical anchor for the team, working closely with your engineering manager, product manager, and partners across Site Reliability Engineering, Release, Security, and Development to shape cloud-native, operator-driven deployment patterns that reduce operational complexity and upgrade friction.

In your first year, you'll help define the architecture for zero-downtime upgrades, strengthen observability and reliability practices, and guide the next generation of deployment automation for self-managed GitLab environments.

Some examples of our projects:

• Evolving GitLab Operator and Helm charts to support zero-downtime upgrades for complex, stateful GitLab installations

• Advancing the GitLab Environment Toolkit to simplify large-scale, production-ready self-managed deployments

Responsibilities

• Guide the technical vision and architecture for GitLab's cloud-native, self-managed deployments and upgrade workflows.

• Establish operational maturity standards, service integration patterns, and deployment models that help development teams manage the lifecycle of their components.

• Design and maintain Kubernetes Operators, Helm charts, and upgrade orchestration tooling for self-managed GitLab deployments across varied environments.

• Develop automation and integration frameworks for database migrations, rolling deployments, compatibility checks, and rollback paths.

• Define database and application lifecycle strategies, including safe PostgreSQL migration approaches and validation mechanisms that reduce downtime risk.

• Work with Product Management, GitLab.com Site Reliability Engineering, GitLab Dedicated, and development teams to align deployment patterns with customer needs.

• Mentor engineers and enable customer-facing teams through design reviews, code reviews, documentation, and runbooks.

• Drive observability, testing, performance, and resilience practices for self-managed deployments, and contribute to incident response and post-incident learning.

Requirements

• Strong software engineering experience designing and delivering production systems that customers install and operate in their own infrastructure.

• Proficiency in Go for large, complex codebases, with familiarity with Ruby on Rails and Rails application architecture as a useful addition.

• Hands-on experience with Kubernetes in production, including building and maintaining Operators, designing Helm charts for stateful applications, and working with Custom Resource Definitions, admission controllers, and controller patterns.

• Knowledge of cloud-native systems and tooling, such as service mesh, observability stacks, infrastructure as code, and automation tools like Terraform or Ansible.

• Experience with stateful workloads and databases, including PostgreSQL schema design and migrations, persistent volumes, storage classes, and approaches for reducing downtime during upgrades.

• Understanding of Linux systems and production operations, including package management, systemd, system-level debugging, observability, incident response, and on-call participation.

• Ability to guide through influence, including writing clear technical proposals, documenting decisions, mentoring engineers, and working effectively across teams.

• Interest in open source infrastructure or deployment tooling, or transferable experience from adjacent domains, with the ability to explain technical concepts clearly to different audiences.

About the Team

The Delivery - Upgrades team sits within GitLab Delivery and focuses on delivering GitLab to self-managed users through supported, validated deployment tooling. We own and evolve the GitLab Omnibus package, Helm charts, GitLab Operator, and the GitLab Environment Toolkit, and we work asynchronously across regions with partners in Site Reliability Engineering, Release, Security, and Development.

Our work centers on enabling zero-downtime upgrades, reducing operational complexity at scale, supporting GitLab’s cloud-native transition while continuing to serve existing deployments, and improving the upgrade experience for customers running GitLab in diverse environments.

For more on how we work, see [Link: Team Handbook Page].

XML job scraping automation by YubHub

This is a strategic leadership role with regional scope, focused on professional services sales, forecast accuracy, team development, and stronger alignment across go-to-market teams. You'll report through the Professional Services organization and play a key role in shaping how GitLab supports enterprise and commercial customers adopting our AI-powered DevSecOps platform.

In your first year, you'll help strengthen forecasting discipline, improve opportunity distribution and proposal quality, and create more consistent practices for discovery, scoping, estimation, and statement of work development.

Responsibilities

• Manage a team of Engagement Managers responsible for consultative Professional Services selling across your region.
• Manage regional Professional Services bookings accountability and maintain a timely, accurate weekly forecast.
• Coach team members on pipeline generation, opportunity prioritization, customer discovery, scoping, estimation, statement of work creation, negotiation, and closing.
• Work with Sales Leadership and Customer Success leaders to align territory priorities, forecast updates, and services strategy.
• Distribute customer opportunities across the team to support balanced geographic or segment coverage.
• Develop strategic proposals that align the Engagement Manager team with Sales and Customer Success organizations.
• Partner with Professional Services Delivery, Ecosystem Partners, and Product teams to define common estimation patterns and proposal standards.
• Improve the Professional Services sales process, including proactive services positioning, scalable offerings, and more consistent selling practices.

Requirements

• Experience managing, guiding, or delivering work in Professional Services or Customer Success environments.
• Experience supporting Professional Services sales, including consultative selling and customer-facing solution discussions.
• Ability to work effectively with Account Executives and other go-to-market partners during the sales process.
• Knowledge of subscription-based business models across SaaS and on-premises offerings.
• Capability to coach teams through complex negotiations, prioritization decisions, and structured deal execution.
• Comfort using GitLab in day-to-day work and staying current with product releases and feature updates.
• Skill in guiding distributed teams through clear communication, accountability, and asynchronous collaboration.
• Openness to candidates with transferable experience from related services, customer-facing, or revenue-focused leadership roles.

About the Team

We are part of GitLab's Professional Services organization and support customers by shaping services engagements that help them adopt GitLab effectively and realize value sooner. In this role, you'll manage Engagement Managers who work as a sales overlay across regions, partnering with Sales, Customer Success, Delivery, Product, and partners in an asynchronous, all-remote environment.

Our work centers on building scalable services selling practices, improving proposal quality and consistency, and aligning regional execution with broader Professional Services strategy.

XML job scraping automation by YubHub

You will solve complex challenges across the software lifecycle by connecting GitLab, AI agents, security, and cloud-native capabilities to real business outcomes, guiding customers through digital transformation and modern software delivery.

Reporting into the Senior Director and acting as the AI subject matter expert on a team of specialists, you'll own technical strategy for strategic accounts, lead value stream and Proof of Value (PoV) engagements, and serve as the technical 'CTO' for your accounts.

In your first year, you'll be focused on driving successful platform evaluations and adoption as part of the pre-sales process, shaping AI-led solution architectures, influencing product direction with field feedback, and creating reusable assets and providing thought leadership for raising GitLab's technical bar globally.

Responsibilities

• You will be operating as an AI SME with a focus on Platforms
• Lead technical discovery, architecture design, demos, and end-to-end evaluations (POC/POV) to validate GitLab as the preferred agentic, AI-powered DevSecOps platform for prospects and customers.
• Drive AI-focused solution strategy as the team's AI subject matter expert, including competitive positioning and business value justifications.
• Own the technical strategy and influence Customer Success Plans for assigned accounts, acting as the 'technical CTO' to guide multi-team, multi-year transformation initiatives across the DevSecOps lifecycle.
• Collaborate with Sales, Customer Success, Product Management, Engineering, and Marketing to shape account strategies, inform territory planning, and ensure successful platform adoption.
• Provide advanced technical guidance during the pre-sales cycle, including tender and audit support, workshop design, and solving complex integration and implementation challenges.
• Serve as the voice of the customer by translating real-world feedback into product requirements, documentation improvements, and roadmap input, especially for AI, security, and platform capabilities.
• Create and share reusable technical assets such as reference architectures, working examples, best practice guides, and internal enablement content to scale impact across regions.
• Mentor other Solutions Architects, contribute to global initiatives for the Centre of Excellence, and act as an external industry authority through thought leadership, standards participation, and ecosystem relationships.

Requirements

• Expert resonance for the most strategic aspects of GitLab's product and customer personas while empowering the field with domain knowledge.
• Deep hands-on expertise with AI, such as designing or implementing AI-powered solutions, advising on AI adoption, or acting as an AI subject matter expert for customers or internal teams.
• Experience in technical pre-sales, software consulting, or similar roles where you connect complex technology to business outcomes.
• Practical background in modern software development or operations, including CI/CD, DevSecOps practices, and related tooling.
• Knowledge of cloud computing concepts and architectures, and how cloud services integrate into secure, scalable application delivery.
• Ability to design and explain technical architectures that span multiple teams and phases of the software lifecycle, from planning through monitoring.
• Skill in leading technical evaluations and workshops (for example, proofs of value or solution design sessions) with diverse stakeholders, from engineers to executives.
• Strong communication, relationship-building, and stakeholder management skills, with the ability to act as a trusted advisor and customer advocate across sales, product, and engineering teams.
• Openness to learning and growth, with experience building new skills over time; candidates with transferable experience in adjacent domains (for example security, data, or cloud architecture) are encouraged to apply.

About the Team

This role sits within GitLab's global Solutions Architecture Centre of Excellence, our distributed team of subject matter experts focused on AI, application security, and monetization.

Our mission is to accelerate GitLab's market leadership by helping shape how customers adopt GitLab and partnering with Sales, Product, and Engineering to drive successful platform outcomes.

We collaborate asynchronously across regions, sharing best practices, reusable assets, and field insights that influence product direction and go-to-market motions.

As an AI-focused Solutions Architect on our team, you'll help tackle complex customer challenges around AI adoption, security, and value realization, while contributing to the technical standards, frameworks, and thought leadership that support GitLab's most strategic accounts.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

XML job scraping automation by YubHub

You'll lead process improvements, system automation, and team enablement across quote-to-cash workflows, helping the team improve accuracy, support compliance, and prepare for new products, services, and pricing models. This role is a strong fit if you enjoy combining technical accounting depth with operational problem-solving.

You'll evaluate the revenue impact of new offerings before launch, improve how systems and teams work together, and help build scalable processes that support timely financial reporting and audit readiness.

In your first year, you'll focus on improving workflows, strengthening adoption of new tools and processes, and helping the revenue accounting function operate with more consistency and efficiency.

Responsibilities:

• Identify bottlenecks, manual work, and automation opportunities across quote-to-cash, revenue recognition, deferred commissions, and the financial close process.

• Develop standardized policies, procedures, and playbooks that support consistent execution across revenue and deferred commissions accounting.

• Drive adoption of new workflows and tools by partnering with the broader revenue team and helping improvements become part of day-to-day operations.

• Evaluate new products, services, and pricing models for revenue recognition implications under Accounting Standards Codification 606, including areas such as multi-element arrangements, standalone selling price estimation, variable consideration, and contract modifications.

• Collaborate with Product, Deal Desk, Legal, and Financial Planning and Analysis to assess accounting and operational considerations during offering design and go-to-market planning.

• Partner with external auditors to align on technical accounting conclusions and maintain clear documentation for new accounting positions.

• Enhance system integrations, data quality, and reporting across enterprise resource planning, customer relationship management, revenue, and commissions systems.

Requirements:

• Deep expertise in revenue recognition and deferred commissions accounting in a technology, SaaS, subscription, or consumption-based business environment, including applying Accounting Standards Codification 606 and Accounting Standards Codification 340.

• Experience improving processes and implementing automation across revenue accounting or quote-to-cash workflows, with a focus on scalability, accuracy, and operational efficiency.

• Ability to assess new offerings and pricing models and translate technical accounting guidance into practical recommendations for cross-functional partners.

• Strong cross-functional collaboration skills across Finance, Information Technology, Sales Operations, Legal, Product, and planning teams in a distributed environment.

• Strong analytical and problem-solving skills with a data-informed approach to reconciliation, reporting quality, and process design.

• Ability to document, train, and enable others through clear communication and subject matter expertise.

• Knowledge of Sarbanes-Oxley 404 controls and audit-ready practices related to revenue recognition and deferred commissions accounting.

About the team:

The Revenue Accounting team at GitLab is responsible for revenue recognition and deferred commissions accounting, with a focus on accurate reporting, strong controls, and scalable operations that support GitLab’s growth. We work closely with cross-functional partners across the business to improve how quote-to-cash processes, systems, and accounting decisions come together.

In GitLab’s all-remote, asynchronous environment, we value clear documentation, cross-regional collaboration, and shared ownership to support new offerings, evolving pricing models, and audit-ready financial processes.

Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support

XML job scraping automation by YubHub

In this role, you'll help keep these environments reliable, scalable, secure, and consistent by treating everything as code and contributing to automation across the entire lifecycle, from initial provisioning to day-to-day operations.

Instead of operating a single platform, you'll collaborate with senior SREs to solve the unique challenges of managing many tenant environments in parallel, each with its own constraints and integration points.

You'll help define, deploy, and maintain GitLab environments across cloud providers using infrastructure as code, deployment packages, and Kubernetes.

Some examples of work you'll do:

• Contribute to the design and evolution of infrastructure automation using Terraform, Ansible, and Kubernetes to provision, upgrade, and operate many GitLab environments with minimal manual effort

• Help debug and resolve production issues across Kubernetes clusters, GitLab components, and cloud services, then assist in building automation and safeguards that prevent similar issues from recurring

• Assist in creating and maintaining deployment and orchestration tools, such as Helm Charts, omnibus-gitlab configurations, and multi-tenant workflows, that make it easy for teams to manage GitLab environments at scale

You'll contribute to automating operational tasks across many GitLab environments, from initial provisioning and configuration updates to upgrades and routine maintenance, helping reduce manual work and improve reliability at scale under the guidance of senior team members.

You'll help build and refine the observability stack for multi-tenant GitLab environments so we monitor the right signals across Kubernetes, cloud services, and GitLab applications, supporting early issue detection and basic capacity tracking.

You'll assist in responding to platform alerts and incidents, collaborating with Environment Automation SREs and engineering teams to troubleshoot production issues across multiple tenants and document findings.

You'll support planning and implementation of infrastructure changes, capacity expansions, and new service rollouts for Dedicated and other managed GitLab environments, contributing to efforts that improve resource efficiency and environment isolation.

You'll develop and maintain scripts, automation tools, and infrastructure-as-code workflows that manage parts of the GitLab environment lifecycle, enabling more repeatable, self-service operations over time.

You'll apply and help implement best practices for running GitLab on Kubernetes and cloud platforms, focusing on day-to-day reliability, performance, and security while learning how to keep environments consistent.

You'll participate in the on-call rotation for production GitLab environments with appropriate support, helping triage and mitigate incidents across clusters and cloud providers and contributing to post-incident reviews.

You'll document operational tasks, runbooks, and lessons learned so they become clear, repeatable processes and can be candidates for future automation, improving shared knowledge and reducing manual toil across the team.

Experience working as an SRE or in a similar role operating production infrastructure, with an interest in automating the lifecycle of many environments or tenants in parallel, even if you have not yet done so at large scale.

Hands-on experience with Golang (required) and the ability to read, understand, and modify infrastructure tools written in Go.

Hands-on experience running Kubernetes-based workloads in production, including basic understanding of deployments, rollouts, and debugging common issues like crash loops, failed health checks, and scheduling problems.

Familiarity with infrastructure automation and configuration management tools such as Terraform and Ansible, including experience working with modules, variables, and managing state safely for multiple environments.

Solid understanding of Git-based workflows and infrastructure-as-code practices, with the ability to contribute to reusable modules, templates, and pipelines that make automation safer and more consistent.

Experience working in distributed systems or cloud-based production environments, ideally in SaaS or managed service settings, with comfort participating in incident response and on-call rotations under guidance from more senior team members.

A proactive mindset focused on automation and documentation,you look for opportunities to remove manual steps, improve runbooks, and turn repetitive tasks into reliable, self-service tools.

Comfort working asynchronously across distributed teams and a desire to contribute to GitLab's values of collaboration, transparency, and iteration.

About the team:

We are responsible for building, running, and evolving the entire lifecycle of the GitLab environments that power the GitLab Dedicated platform.

You'll be part of our team focused on owning the reliability, scalability, performance, and security of automated single-tenant GitLab instances and their supporting services.

GitLab Dedicated provides fully managed, isolated environments for customers around the world, which means your work directly impacts how organizations of all sizes run their mission-critical software delivery on GitLab.

We operate in a fully distributed, asynchronous environment across multiple regions, collaborating on everything from infrastructure automation and environment lifecycle design to incident response and capacity planning.

You'll be solving novel challenges at scale, from orchestrating infrastructure-as-code workflows across hundreds of tenants to designing the automation that keeps those environments consistent, secure, and up to date.

We continuously seek to reduce complexity and improve efficiency by leveraging cloud vendor managed products

XML job scraping automation by YubHub

Location: Remote, United Arab Emirates

Department: Alliances and Channel

Job Description:

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organisations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

A strong partner ecosystem is crucial in the success and growth of GitLab's business. Partners are a strategic imperative for GitLab's continued growth and market expansion. As customer requirements become more complex we need partners with capability and capacity to help customers implement, support and grow their usage of GitLab. We work closely with cross-functional leadership to ensure partners are integrated throughout the sales cycle both pre and post sales.

Partner Account Managers (Internal name is Ecosystem Sales Managers) are critical in recruiting and building relationships with partners. Partner Account Managers (Internal name is Ecosystem Sales Managers) also work with partners to establish and measure goals and performance including pipeline, revenue generation and growing their overall GitLab practice.

All individual contributors are referred to as “Ecosystem Sales Managers” or “ESM” and share the same primary requirements, responsibilities, and performance indicators.

Responsibilities:

Leads major ecosystem partner initiatives, develops long-term strategic plans for ecosystem partner growth.

Extensive communication both internally at senior levels and externally with major partners.

High, influencing key strategic decisions and ecosystem partner performance.

Coordinate/facilitate the involvement of GitLab team members, including sales leadership, support, etc. as needed to ensure meeting sales targets and ecosystem sales objectives.

Build, maintain, and manage relationships with the Gitlab field sales organization.

Proactively engage with GitLab AEs, ASMs and geo leadership.

Work closely with local System Integrators, Solution providers, Managed Services Partners and Hyperscalers (AWS & Google).

Design and execute comprehensive joint business plans with partners, including detailed partner account mapping, go-to-market strategies, and governance models to ensure a robust and mutually beneficial relationship.

Identify and support regional-specific demand generation/pipeline building activities with strategic partners.

Contribute to quarterly business reviews (QBRs) within your assigned territory.

Participate in annual planning within the Ecosystem organization.

Provide cloud-related weekly forecasts and/or progress reports.

Prepare presentations, territory plans and reports as required.

Knowledge:

In-depth understanding of strategic ecosystem partners, industry dynamics, and advanced business operations.

What you'll bring:

Experience selling software development tools and/or application lifecycle management solutions via strategic partnerships.

Strong network across the partner ecosystem in MEA region.

Be an expert of Partner Ecosystems in in MEA region and the Cloud market.

Experience selling open source solutions.

Experience with B2B sales.

Interest in GitLab, and open source software.

Effective written and verbal communication skills.

Strong interpersonal skills and an ability to remain calm under pressure.

Established personal network within the industry.

Results-oriented perspective.

You share our values, and work in accordance with those values.

Ability to use GitLab.

Experience with Salesforce.

Ability to travel up to 50% and comply with the company’s travel policy.

Language Proficiency: Fluent English and Arabic

How GitLab Supports Full-Time Employees:

Benefits to support your health, finances, and well-being.

Flexible Paid Time Off.

Team Member Resource Groups.

Equity Compensation & Employee Stock Purchase Plan.

Growth and Development Fund.

Parental leave.

Home office support.

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

XML job scraping automation by YubHub

You'll partner with a small, senior Rust-first team to ship reliable graph capabilities and make them easy for other teams and agents to use. The Knowledge Graph service is a distributed SDLC indexing system. It builds a property graph from GitLab SDLC (software development lifecycle) and code data using ClickHouse, NATS JetStream, and the Data Insights Platform. It also exposes secure graph queries and MCP tools for AI agents and product features.

In this role, you'll own core parts of the system end to end: shaping the architecture, hardening multi-tenant behavior and performance, and making it straightforward for other teams and agents to consume graph capabilities. In your first year, you'll take clear ownership of major areas of the service (for example, the graph query engine, SDLC indexing, or multi-tenant authorization), reduce single points of failure through better runbooks and shared context, and raise the bar on how we design, build, and operate analytical services across the stack.

Key responsibilities include:

• Leading the design and evolution of core Knowledge Graph services in a production Rust codebase, including the graph query engine, SDLC and code indexing pipelines, and API/MCP surfaces that other GitLab teams and AI agents rely on.

• Owning complex, cross-cutting initiatives that span GitLab Rails, the Data Insights Platform (Siphon, NATS, ClickHouse), and GitLab Duo Agent Platform, from technical direction and design docs through implementation, rollout, and iteration.

• Driving system design decisions that improve reliability, scalability, and maintainability for analytical (OLAP-style) graph workloads. This includes multi-hop traversals, aggregations, and multi-tenant isolation. Document trade-offs so the broader team can move quickly and stay aligned.

• Defining and improving operational maturity for the service, including service level objectives (SLOs), observability, runbooks, incident response, capacity planning, and production readiness (PREP) for GitLab.com, Dedicated, and Self-Managed deployments.

• Collaborating asynchronously with product, data, infrastructure, security, and AI teams to sequence work, unblock platform-level dependencies, and land features in a way that is safe for customers and sustainable for the team.

• Applying AI-assisted development workflows responsibly (for example, using MCP-aware tools, Knowledge Graph-backed agents, and internal Duo tooling) and help establish practical norms for how the team uses AI while maintaining strong engineering judgment.

• Mentoring and supporting other engineers through pairing, technical design reviews, and knowledge-sharing, reinforcing shared ownership of the system and its operational sustainability.

• Contributing across the stack when needed, including occasional Ruby (Rails integration and authorization paths) or frontend work (for example, the Software Architecture Map UI) to close gaps and keep delivery moving.

This role requires significant experience building and operating production backend systems, with a track record of owning reliability, maintainability, and on-call readiness for services that support other product teams or platforms. Strong engineering skills in Rust or clear evidence you can ramp quickly and deliver in a Rust-first, performance-sensitive backend codebase are essential. Additionally, strong system design skills, including making and explaining clear architectural decisions, documenting constraints, and aligning trade-offs with product and platform needs, are necessary.

XML job scraping automation by YubHub

We're at a pivotal time in transforming our testing approach and development experience to enable engineers to deliver high-quality code efficiently and with confidence. Developer Experience currently has six, globally distributed teams of Backend Engineers and Software Engineers in Test.

This role will work across the entire group to help us identify and remove the biggest points of friction that affect development at GitLab. Expect to split your time between hands-on coding in Ruby and Go, designing scalable solutions and helping every team deliver.

You'll be instrumental in shaping our engineering culture across GitLab. This is a highly visible role with strong company-wide support. You'll be instrumental in shifting our culture and practices toward a cohesive Developer Experience Platform strategy,backed by buy-in and appetite for change.

Some examples of our projects include:

Identifying and removing the source of flakiness in our tests pipelines Introducing comprehensive test coverage reporting to guide our decisions about what and when to test Standardizing logging libraries and documentation to make it easy for all features and components to provide consistent logs Providing stable, configurable development environments

What You'll Do:

Drive Technical Excellence Across Teams: Provide hands-on engineering contributions and technical leadership across six Developer Experience teams, jumping in to unblock critical work or accelerate high-impact initiatives Champion Engineering Needs: Partner with engineering teams across GitLab to identify pain points, gather feedback, and translate day-to-day frustrations into actionable improvements for the Developer Experience roadmap Transform Testing at Scale: Help us modernize our testing to support GitLab's growth,ensuring engineers have fast, reliable tools that catch issues early without slowing them down Optimize CI/CD Pipelines: Reduce merge and CI friction by building workflows that deliver fast, actionable feedback,helping engineers iterate confidently and ship faster Break Down Systemic Bottlenecks: Collaborate with Platform, Product, and Infrastructure teams to identify and eliminate the architectural and process friction that slows down development Shape Engineering Culture: Foster a culture of continuous learning, inclusion, and improvement,where great developer experience is a shared value across the organization

What You'll Bring:

Deep experience with developer tooling, DevEx strategies, and testing frameworks at scale Experience leading platform or transformation initiatives across multiple teams Proven ability to influence without authority and collaborate across functions Familiarity with DevOps workflows and CI/CD pipelines Strong written and verbal communication skills in a remote-first environment A product mindset with a passion for empowering developers Alignment with GitLab values, especially collaboration, iteration, and transparency

The base salary range for this role's listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits.

XML job scraping automation by YubHub

This is a rare opportunity to define what engineering leadership looks like inside a design organization. You'll report to the Chief Design Officer and partner closely with Product Design, Technical Writing, Localization, Marketing, Product Management, and Engineering leaders across GitLab.

Critically, the design system is a contribution-based, company-wide platform that engineers across the entire organization depend on and actively participate in. Building those partnerships and making it easier for engineers everywhere to contribute to Pajamas will be central to your success.

You'll be a hands-on technical leader and people manager in equal measure: guiding architecture decisions, shaping contribution workflows, and helping a small, high-impact team do some of the most leveraged work at GitLab.

Responsibilities

• Lead, mentor, and grow a high-performing team of engineers, working across the Pajamas Design System and the GitLab documentation site.
• Define and build the engineering practice within Upstream Studios–this is a new function and you’ll have real influence over how it takes shape.
• Guide architecture and technical decisions for the design system (components, tokens, patterns) and the docs site (performance, reliability, infrastructure, localization).
• Help others across the organization understand the strategic value of a well-maintained design system and documentation platform.
• Advocate for engineering quality: technical debt, accessibility standards, customer issues, security, and platform reliability.
• Collaborate with Product Design and Technical Writing to translate design and content needs into scalable technical solutions

Requirements

• Experience leading infrastructure, platform, or development teams, with a track record of building high-performing, values-aligned teams.
• Deep expertise in design systems–including design tokens, component architecture, accessibility standards, and contribution models.
• Excellent technical background, including professional experience with Git, docs-as-code, Hugo, accessibility, and building and maintaining a design system.
• Experience of building and supporting multi-lingual sites and localization workflows at scale.
• Professional experience with JavaScript (Vue.js) and familiarity with Elasticsearch, Ruby/Go, AI tools, and continuous integration and continuous deployment (CI/CD) practices.
• Strong expertise in running and scaling large, consumer-grade platforms, with a focus on reliability, security, performance, and scalability.
• Proficiency in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment.
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions.
• Experience with performance and optimization problems and a demonstrated ability to both diagnose and prevent these problems
• Comfort working in a highly agile, intensely iterative software development process.
• Passion for open source and developer tools, with a commitment to GitLab's values, inclusive culture, and high-performance expectations

About the Team

Upstream Studios is the full-stack experience organization for GitLab. We imagine it, we design it, we document it, we ship it,partnering across product, engineering, and marketing to deliver a continuous deployment of quality. We integrate research, design, frontend engineering, documentation, and brand into a unified delivery pipeline, shaping how customers experience GitLab from first impression to final deployment.

For more information on how we work, see the Upstream Studios section of the GitLab Handbook.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

XML job scraping automation by YubHub

This is a deeply technical, customer-facing role where you'll build and deploy Custom Agents, Custom Flows, and CI/CD integrations. You'll own delivery end-to-end, from prototype through production support. You'll partner closely with Professional Services and Customer Success stakeholders, including Professional Services Engineers, Project Managers, Customer Success Managers, and Solution Architects.

Some examples of our projects include leading customer discovery and defining a prioritized GitLab Duo Agent Platform use case roadmap tied to clear success criteria, designing and delivering production-ready GitLab Duo Agent Platform implementations, building rapid prototypes to demonstrate the art of the possible with agentic AI, and integrating the GitLab Duo Agent Platform with customer systems and workflows using GitLab APIs, pipeline configuration, and infrastructure as code.

What you'll do:

Conduct deep customer discovery to understand business goals, technical constraints, and organizational dynamics, and translate them into clear problem statements and a prioritized use case plan for GitLab Duo Agent Platform.

Partner with customer stakeholders across engineering, security, compliance, and business teams to align on success criteria, milestones, and adoption strategy for AI workflows in production.

Design, build, and deploy production-ready GitLab Duo Agent Platform solutions, including Custom Agents, Custom Flows, and CI/CD integrations that map to validated customer use cases.

Embed with customer engineering teams to deliver hands-on implementations end-to-end, from prototype to production rollout, troubleshooting, and optimization.

Configure and integrate platform foundations such as runners, network access, runtime sandboxing, GitLab APIs (REST and GraphQL), and AI governance controls (for example, role-based access control and model policies) to meet enterprise requirements.

Measure and communicate impact using DORA (DevOps Research and Assessment) metrics, AI Impact Analytics, and Value Stream Analytics, and use those insights to guide iteration and expansion of successful use cases.

Codify repeatable deployment patterns, reusable assets, and lessons learned, contributing back to GitLab through documentation, accelerators, and product feedback informed by field experience.

Travel up to 50% for customer site engagements and company onsite events to support delivery, onboarding, and stakeholder alignment.

What you'll bring:

Demonstrated experience leading customer-facing technical engagements, from discovery through production rollout, with ownership of outcomes.

Proficiency in Python, with experience building and operating production-grade applications and integrations.

Experience delivering with GitLab CI/CD, including pipeline design, YAML configuration, and using GitLab APIs (REST and GraphQL).

Hands-on experience with infrastructure as code (for example, Terraform or Ansible) and deploying solutions into enterprise environments.

Working knowledge of large language model (LLM) capabilities and limitations, including prompt engineering and building agentic workflows (such as Custom Agents and Custom Flows).

Experience with Docker, container orchestration concepts, and runner configuration in secure environments.

Familiarity with DevSecOps practices, including security controls, access management, and compliance requirements that impact deployment design.

Strong written and verbal communication skills, with the ability to partner closely with customer stakeholders and translate business goals into technical plans in a remote, asynchronous environment.

About the team:

GitLab's Professional Services organization within Customer Success helps customers get value from the GitLab Duo Agent Platform. We're a remote, asynchronous team that works closely with customer-facing colleagues to support successful deployments. We focus on turning what we learn in the field into reusable assets, clearer documentation, and product feedback that helps improve GitLab Duo Agent Platform for future customers.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $164,880-$247,320 USD

XML job scraping automation by YubHub

We are looking for a skilled Senior Site Reliability Engineer to join our Tenant Services, Geo team. As a Senior Site Reliability Engineer, you will be responsible for ensuring the smooth operation of our user-facing services and production systems.

About Us

GitLab is the intelligent orchestration platform for DevSecOps. It enables organisations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.

Responsibilities

• Execute Dedicated Geo migrations and cutovers end-to-end, including planning, pre-cutover validation, execution, and post-cutover verification and cleanup.
• Join the team's shift and weekend coverage rotation for Dedicated cutovers across EMEA and US hours, and participate in the SaaS Site Reliability Engineering (SRE) on-call rotation to respond to incidents that impact GitLab.com availability.
• Operate and improve the Geo operational surface for Dedicated, including:
• Environment preparation and data hygiene checks prior to migrations.
• Execution of replication, validation, and cutover procedures.
• Handling Geo-related escalations from Support and internal partners.
• Design, build, and maintain automation, tooling, and runbooks that make migrations, cutovers, and Geo escalations as 'boring' and repeatable as possible.
• Run our infrastructure with tools such as Ansible, Chef, Terraform, GitLab CI/CD, and Kubernetes; contribute improvements back to GitLab's product and infrastructure where appropriate.
• Build and maintain monitoring, alerting, and dashboards that:
• Detect symptoms early, not just outages.
• Track migration and cutover success rates, duration, rollback frequency, and related SLOs.
• Collaborate closely with:
• The core Geo team on improving Geo features and operability.
• Dedicated migrations and Support on migration planning, customer communications, and escalation handling.
• Other Infrastructure teams on capacity planning, disaster recovery, and reliability improvements.
• Contribute to readiness reviews, incident reviews, and root cause analyses, turning learnings into changes in automation, process, or product.
• Document every action, including runbooks, architecture decisions, and post-incident reviews, so your findings turn into repeatable practices and automation.
• Proactively identify and reduce toil by automating repetitive operational work and simplifying migration workflows.

Requirements

• Experience operating highly-available distributed systems at scale, ideally in a SaaS environment with customer-facing SLAs.
• Hands-on experience with at least one major cloud provider (e.g., Google Cloud Platform or Amazon Web Services), including networking, storage, and managed services.
• Experience with Kubernetes and its ecosystem (e.g., Helm), including deploying and troubleshooting workloads.
• Experience with infrastructure as code and configuration management tools such as Terraform, Ansible, or Chef.
• Strong programming skills in at least one general-purpose language (preferably Go or Ruby) and proficiency with scripting (e.g., Shell, Python).
• Experience with observability systems (e.g., Prometheus, Grafana, logging stacks) and using metrics and logs to troubleshoot performance and reliability issues.
• Practical exposure to data replication, backup/restore, or migration scenarios (e.g., database replication, storage replication, or Geo-like technologies) where data integrity and downtime risk must be carefully managed.
• Comfort participating in an on-call rotation, investigating incidents across the stack, and driving follow-through on corrective actions.
• Ability to engage directly with enterprise customers during migrations and incidents, including on live calls and through clear written updates.
• Ability to clearly define problems, propose options, and think beyond immediate fixes to improve systems and processes over time.
• Ability to be a 'manager of one': self-directed, organized, and able to drive work to completion in a remote, asynchronous environment.
• Strong written and verbal communication skills, with a bias toward clear, asynchronous documentation and collaboration.
• Alignment with our company values and a commitment to working in accordance with those values.

Nice to Have

• Experience working with disaster recovery technologies.
• Experience with managed/hosted environments similar to GitLab Dedicated, including regulated or compliance-sensitive customers (e.g., SOC2, ISO).
• Prior work on large-scale data migrations or cutovers where customer data integrity, performance, and downtime risk had to be carefully balanced.
• Hands-on experience designing and operating database replication, backup/restore, and cutover workflows (for example, PostgreSQL or cloud-managed equivalents such as AWS RDS), including planning and executing low-risk migrations for large datasets.
• Experience with multi-tenant architectures, sharding, or routing strategies in high-traffic SaaS platforms.
• Familiarity with GitLab (self-managed or SaaS), and/or contributions to open source projects.

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

XML job scraping automation by YubHub

In this role, you'll go beyond using AI tools and help define how we design, build, and iterate on AI-assisted and agentic CI experiences. You'll set standards for what good looks like across our AI agent portfolio, including how we measure success, how we instrument behavior in production, and how we account for large language model limitations. You'll also help responsibly integrate GitLab's Duo Agent Platform into CI workflows at scale, on a foundation that's fast, reliable, secure, and observable.

We have ambitious goals for Agentic CI in FY27. As a Staff Engineer, you will:

• Partner with Engineering, Product, and UX leadership to pressure-test our priorities: where we can move faster, where we're missing data, and where there's whitespace to innovate. Part of this includes learning and growing with the Engineering team you will collaborate closely with.

• Define what success looks like across our agent portfolio and make sure we're tracking against it , not just shipping, but learning.

• Bring a sharp eye to the competitive landscape, helping us understand what it takes to keep GitLab CI best-in-class in an increasingly agentic world.

Examples of Agentic CI work we have planned for the upcoming year:

• AI Pipeline Builder, the foundational CI agent that auto-creates pipelines for new projects and serves as the launchpad for onboarding new CI users.

• Automate the Fix a Failing Pipeline flow at scale – from dogfooding on internal GitLab projects through to safe, controlled rollout for customers, solving real infrastructure and scalability challenges.

• Build the instrumentation and observability layer that makes agentic CI trustworthy , trigger volume dashboards, retry rates, cost safeguards , so we can measure what's working, catch what isn't, and iterate with confidence.

• Harden the CI pipeline execution infrastructure that these agents depend on: database access patterns, background processing, and job orchestration built to handle the additional load that AI-driven automation introduces at enterprise scale.

You'll shape and scale GitLab CI backend infrastructure to improve performance, reliability, and usability for users running jobs at high volume. You'll design and implement AI-powered features for Agentic CI, including agents, agentic flows, and LLM-backed tooling that integrates with GitLab's Duo Agent Platform. You'll define what success looks like for AI in CI before you build, including baselines, measurable outcomes, and clear signals that help the team learn and iterate. You'll build the instrumentation and observability needed to make AI-assisted CI trustworthy in production, including feature behavior metrics, dashboards, and safeguards. You'll own and drive measurable performance improvements across CI systems (for example, database access patterns, background processing, and job orchestration) by forming hypotheses, running experiments, and validating results with data. You'll write secure, well-tested, maintainable Ruby on Rails code in a large monolith, improving existing features while reducing technical debt and operational risk. You'll lead cross-functional technical work with Product, UX, and Infrastructure, influencing architecture and execution across the Verify stage. You'll share standards, patterns, and learnings with other engineers, raising the bar for responsible AI integration and evidence-driven engineering across CI.

This role requires advanced proficiency with Ruby and Ruby on Rails, with experience building and maintaining reliable backend services in a large codebase. You should have strong PostgreSQL skills, including data modeling, query tuning, and scaling large tables through proactive performance investigation and remediation. You should have hands-on experience building, running, and debugging high-traffic production systems, ideally in CI, workflow orchestration, or adjacent infrastructure-heavy domains. You should have practical experience designing and shipping AI-powered backend features and integrations, including sound judgment about large language model limitations and responsible use in production. You should have a data-driven approach to engineering: defining hypotheses, establishing baseline metrics, instrumenting changes, and measuring outcomes against clear success criteria. You should have familiarity with observability patterns and tools (metrics, logging, tracing) to diagnose issues, improve reliability, and guide iteration. You should have strong backend architecture and delivery practices, including secure design, well-tested code, and strategies for safe rollouts and zero-downtime changes. You should have clear written and verbal communication skills, including writing technical proposals and documentation, and collaborating effectively in a remote, asynchronous, cross-functional environment.

XML job scraping automation by YubHub

Your work will contribute to the full secret management lifecycle, from push protection to pipeline-based scanning, validation, and auditability, so developers can move quickly without taking on avoidable security risk.

This is a strong opportunity if you want to work on security features with clear customer impact, improve detection quality, and help teams act when credentials, API keys, or other secrets are exposed.

You'll focus on backend systems that power Secret Detection across GitLab's DevSecOps platform, working closely with product management and engineering peers in an async-first environment.

In your first year, you'll contribute to core product capabilities, improve performance and result quality, and help shape technical direction through code reviews, RFCs, and proof of concepts.

Some examples of our projects:

• Prevent secret leaks in source code with GitLab Secret Push Protection
• Verify validity of secret detection findings

Responsibilities

• Guide the design and implementation of backend features for GitLab Secret Detection in Ruby on Rails, GraphQL, and Go, delivering capabilities that improve coverage, reliability, or response time for secret detection workflows.
• Build clean, well-tested, maintainable code that meets GitLab standards for reliability and performance, helping reduce regressions and maintain backend systems at scale.
• Partner with product management and engineering peers to deliver backend capabilities that improve detection, validation, remediation, and audit trail coverage across the secret management lifecycle.
• Improve detection quality by reducing false positives, strengthening secret validation workflows, and enabling faster, more effective remediation paths.
• Contribute to code reviews, RFCs, and proof-of-concept work that guide technical approaches across the Secret Detection category.
• Identify technical debt and operational inefficiencies, then propose and implement practical improvements.
• Diagnose performance and optimization issues in backend systems and implement improvements that increase efficiency, scalability, and service reliability.
• Work effectively in a globally distributed, async-first team while participating in planning, engineering discussions, and pairing when needed.

Requirements

• Experience building backend applications and services using Ruby on Rails, with working knowledge of GraphQL and interest in backend-focused product development.
• Experience designing and delivering secure, maintainable systems that power production web applications at scale.
• Knowledge of security concepts, common vulnerabilities, mitigation techniques, and secure coding practices.
• Background developing or working with security tools or products, especially in areas related to code scanning or secret detection.
• Experience investigating performance issues and improving backend reliability, efficiency, and maintainability.
• Ability to work closely with cross-functional partners, including product, design, and technical writing, to deliver useful product outcomes.
• Communicate clearly in writing and in conversation, especially in remote, async-first environments with distributed teams.
• Bring transferable experience and a willingness to grow into parts of the security or Go stack.

About the Team

The Secret Detection team owns GitLab's Secret Detection category, and we build the backend systems and related user workflows that help developers identify and mitigate exposed secrets as code is contributed.

We work with the broader security product suite while maintaining focused investment in secret scanning quality, validation, remediation, and developer experience.

Our work spans Rails and Go services, and we work primarily asynchronously across time zones as a globally distributed team.

Current opportunities include expanding coverage across the secret management lifecycle and improving result quality across the findings our tools detect.

For more on how we work, see the Team Handbook page.

Benefits

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

XML job scraping automation by YubHub

You'll work closely with Sales, Marketing, Product, and Ecosystem teams to create in-person and digital experiences that show GitLab's value to enterprise audiences and assist both Sales and Ecosystem priorities.

In this role, you'll manage regional plans, bring creative ideas to market, and use performance insights to improve programs over time, while working with flexibility in GitLab's all-remote, asynchronous, values-driven environment.

Some examples of our projects:

• Building regional field marketing strategies and integrated campaigns across EMEA that align to territory priorities and help generate measurable pipeline

• Delivering third-party and GitLab-owned events, alongside digital programs, that create meaningful engagement with customers and prospects across the region

Responsibilities:

• Manage EMEA regional marketing initiatives by creating detailed program plans and executing integrated campaigns that advance Sales and Ecosystem goals.

• Develop and run field marketing strategies across the region, using in-person and digital tactics to engage target audiences and increase pipeline growth.

• Continually test, learn, and improve programs to define best practices and evolve regional marketing as business needs change.

• Analyze performance and communicate the impact of regional marketing programs to different audiences, including local leadership and executive stakeholders, tailoring insights clearly for each group.

• Improve return on investment through disciplined planning, measurement, and management of regional marketing budgets and financial processes.

• Coordinate cross-functional collaboration to execute demand generation and field marketing plans in collaboration with Sales, Product, and other Marketing teams.

• Work with external agencies and third-party partners to plan, manage, and deliver campaigns and events across EMEA.

• Help build and improve processes within the Regional Marketing organization, and travel as needed in line with company policy, with travel up to 50% required.

Requirements:

• Experience in B2B technology marketing with a focus on field or regional marketing and close collaboration with Sales teams.

• Proven ability to create and execute marketing programs that combine strategic planning with strong attention to operational detail.

• Creative thinking and a willingness to build new programs from the ground up, while bringing fresh ideas and practical approaches to regional campaigns.

• A data-driven mindset, with experience using results and performance insights to guide decisions, refine tactics, and shape strategy.

• Experience owning or supporting territory budgets, including allocating resources across tactics and managing spend responsibly.

• Strong organizational and communication skills, with the ability to turn complex ideas into clear content, presentations, and stakeholder updates.

• Ability to work in a fast-moving environment with many stakeholders, work self-directed with minimal supervision, and build trust across teams.

• Proficiency with core collaboration and CRM tools such as Salesforce, Slack, and Google Workspace to support program execution and cross-functional coordination.

• Familiarity with marketing automation, reporting, and project management tools, and an understanding of Agile, DevOps, or the software development lifecycle.

About the team:

The Regional Marketing team is a strategic collaborator to Sales and the broader go-to-market organization, and we focus on helping GitLab grow through thoughtful, measurable regional programs.

In EMEA, we bring together regional insight, campaign execution, and close collaboration to connect GitLab's platform story with the needs of buyers across varied markets.

You'll join a distributed team where we value transparency, iteration, and strong cross-functional collaboration, and you'll have the chance to contribute to how we show up in the region through programs that assist pipeline, strengthen our market presence, and reflect our mission to enable everyone to contribute to and co-create the software that powers our world.

How GitLab Supports Full-Time Employees:

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

You'll act as a trusted advisor during technical evaluations, guide customers through solution design and adoption, and partner closely with Account Executives and cross-functional teams to connect customer needs with GitLab's platform strategy.

Reporting to a regional Solutions Architect Manager, you'll play a direct role in customer acquisition, expansion, and long-term success while helping GitLab stand out in a fast-moving AI and DevSecOps market.

Key responsibilities include:

• Guiding technical discovery, demos, workshops, and validation activities that show how GitLab supports customer requirements across planning, development, security, deployment, and monitoring, helping improve technical win rates and accelerate evaluation cycles.
• Coordinating the technical evaluation process as the directly responsible individual for proofs of concept, proofs of value, solution design, and technical responses for tenders or audits, with a focus on reducing time to technical validation and supporting successful customer acquisition.
• Collaborating with Small and Mid-Market Account Executives and regional sales teams in North America to shape account strategies for new business and expansion opportunities.
• Advising customers on modern software development, continuous integration, continuous deployment, security, cloud, and DevSecOps practices, and connecting those practices to business outcomes.
• Building tailored demos, reference architectures, talk tracks, and presentation materials that support active Small and Mid-Market evaluations and reflect customer-specific use cases, helping Account Executives move new business opportunities forward.
• Supporting Account Executives with technical discovery guidance, objection handling, and evaluation planning for common Small and Mid-Market scenarios, while contributing reusable materials that improve execution across similar new business opportunities.
• Developing reusable technical workflows, including pre-built projects, continuous integration and continuous deployment templates, and proof of value starting points, where they help accelerate customer evaluations and reduce time to technical validation.
• Sharing customer feedback, use cases, and competitive insights with product management, engineering, sales, and marketing to improve product direction and field effectiveness.

To succeed in this role, you'll need:

• Proficiency with the end-to-end software development lifecycle, including DevSecOps practices and continuous integration and continuous deployment workflows.
• Hands-on experience with GitLab or comparable source control, continuous integration and continuous deployment tooling, and collaboration platforms, with the ability to map platform capabilities to customer use cases.
• Practical knowledge of cloud computing, deployment patterns, security concepts, and operational considerations relevant to modern software teams.
• Ability to guide technical evaluations, including proofs of concept, proofs of value, workshops, value stream assessments, and technical contributions to tenders or audits.
• Skill in explaining technical concepts clearly to both practitioners and senior business or technical stakeholders.
• Experience building trusted relationships with customers and acting as their advocate with internal partners across product, engineering, sales, and marketing.
• Interest in improving technical evaluation quality and efficiency through practical reusable assets, templates, and demo environments that support customer-facing work.
• Openness to candidates with transferable experience from roles such as developer, DevOps, technical pre-sales, or other scale-oriented technical environments.

XML job scraping automation by YubHub

You will solve complex challenges across the software lifecycle by connecting GitLab, AI agents, security, and cloud-native capabilities to real business outcomes, guiding customers through digital transformation and modern software delivery.

Reporting into the Senior Director and acting as the AI subject matter expert on a team of specialists, you'll own technical strategy for strategic accounts, lead value stream and Proof of Value (PoV) engagements, and serve as the technical 'CTO' for your accounts.

In your first year, you'll be focused on driving successful platform evaluations and adoption as part of the pre-sales process, shaping AI-led solution architectures, influencing product direction with field feedback, and creating reusable assets and providing thought leadership for raising GitLab's technical bar globally.

Responsibilities

• Lead technical discovery, architecture design, demos, and end-to-end evaluations (POC/POV) to validate GitLab as the preferred agentic, AI-powered DevSecOps platform for prospects and customers.

• Drive AI-focused solution strategy as the team's AI subject matter expert, including competitive positioning and business value justifications.

• Own the technical strategy and influence Customer Success Plans for assigned accounts, acting as the 'technical CTO' to guide multi-team, multi-year transformation initiatives across the DevSecOps lifecycle.

• Collaborate with Sales, Customer Success, Product Management, Engineering, and Marketing to shape account strategies, inform territory planning, and ensure successful platform adoption.

• Provide advanced technical guidance during the pre-sales cycle, including tender and audit support, workshop design, and solving complex integration and implementation challenges.

• Serve as the voice of the customer by translating real-world feedback into product requirements, documentation improvements, and roadmap input, especially for AI, security, and platform capabilities.

• Create and share reusable technical assets such as reference architectures, working examples, best practice guides, and internal enablement content to scale impact across regions.

• Mentor other Solutions Architects, contribute to global initiatives for the Center of Excellence, and act as an external industry authority through thought leadership, standards participation, and ecosystem relationships.

Requirements

• Expert resonance for the most strategic aspects of GitLab's product and customer personas while empowering the field with domain knowledge.

• Deep hands-on expertise with AI, such as designing or implementing AI-powered solutions, advising on AI adoption, or acting as an AI subject matter expert for customers or internal teams.

• Experience in technical pre-sales, software consulting, or similar roles where you connect complex technology to business outcomes.

• Practical background in modern software development or operations, including CI/CD, DevSecOps practices, and related tooling.

• Knowledge of cloud computing concepts and architectures, and how cloud services integrate into secure, scalable application delivery.

• Ability to design and explain technical architectures that span multiple teams and phases of the software lifecycle, from planning through monitoring.

• Skill in leading technical evaluations and workshops (for example, proofs of value or solution design sessions) with diverse stakeholders, from engineers to executives.

• Strong communication, relationship-building, and stakeholder management skills, with the ability to act as a trusted advisor and customer advocate across sales, product, and engineering teams.

• Openness to learning and growth, with experience building new skills over time; candidates with transferable experience in adjacent domains (for example security, data, or cloud architecture) are encouraged to apply.

About the Team

This role sits within GitLab's global Solutions Architecture Center of Excellence, our distributed team of subject matter experts focused on AI, application security, and monetization.

Our mission is to accelerate GitLab's market leadership by helping shape how customers adopt GitLab and partnering with Sales, Product, and Engineering to drive successful platform outcomes.

We collaborate asynchronously across regions, sharing best practices, reusable assets, and field insights that influence product direction and go-to-market motions.

As an AI-focused Solutions Architect on our team, you'll help tackle complex customer challenges around AI adoption, security, and value realization, while contributing to the technical standards, frameworks, and thought leadership that support GitLab's most strategic accounts.

XML job scraping automation by YubHub

In this role, you'll own the end-to-end customer journey for your assigned domain, from first touchpoint through deeper platform adoption, with a focus on how customers are served through scaled and digital experiences, Customer Success tiers, Professional Services, and Education and Training.

You'll sit at the intersection of service design, product thinking, and cross-functional work. Rather than delivering customer engagements directly, you'll design the offerings, frameworks, tooling requirements, and enablement that help field teams deliver those services effectively at scale.

You'll also partner closely with the CX Engineering Platform team to help shape the CX Services roadmap for your area.

This role is a strong fit for someone who brings an AI-forward working style and can apply it in practical ways, whether that means accelerating research, drafting requirements, building enablement, or improving how services are designed.

You'll work across a broad set of stakeholders, from practitioners in the field to senior leadership, and help ensure GitLab services make it easier for customers to achieve meaningful outcomes with our platform.

Some examples of our projects:

• Designing and evolving service offerings, delivery frameworks, and enablement for a specific product domain across the customer lifecycle

• Translating field feedback and customer needs into tooling requirements, service improvements, and scalable adoption paths for GitLab customers

What you’ll do

• Own the end-to-end services portfolio for your assigned product area, including offer design, pricing, bill of materials standards, lifecycle management, field enablement, and sunset decisions.

• Map and continuously improve the customer journey for your product domain, defining how customers move across digital experiences, Customer Success tiers, Professional Services, and Education and Training.

• Define clear customer outcomes and value anchors for each offering so teams can communicate success consistently and track adoption, utilization, or expansion against agreed measures.

• Act as the product manager for tooling requirements related to your domain by partnering with the CX Engineering Platform team on requirements, backlog management, prototype reviews, and user acceptance testing to improve service delivery efficiency and user adoption.

• Build and maintain strong working relationships across the organization, from team members who deliver services day to day to senior managers shaping broader CX Services priorities.

• Partner with peers across the CX Services team to create consistent service experiences and ensure offerings are sequenced effectively across the customer lifecycle.

• Create and maintain field enablement materials such as playbooks, talk tracks, objection handling guides, and training resources that help teams deliver services at scale and improve readiness, consistency, and time to delivery.

What you’ll bring

• Significant experience in professional services, customer success, solutions architecture, or product management within a SaaS environment.

• Strong foundation in DevOps, application development, software development lifecycle, or security concepts, with the ability to apply that knowledge when designing credible services for a technical product space.

• Familiarity with AI and machine learning workflows, large language model capabilities, and agent-based systems, especially in the context of enterprise adoption and change management.

• A clearly AI-forward approach to work, with practical experience using AI tools to improve speed, quality, synthesis, or prioritization in your day-to-day responsibilities.

• Strong communication and stakeholder management skills, with the ability to work effectively across a remote, asynchronous organization and adapt your message for different audiences.

• Strong writing skills, including the ability to create clear requirements, concise summaries, and field-ready materials with minimal revision.

About the team

The CX Services team is part of CX Engineering at GitLab. We design, enable, and improve the service offerings that help customers achieve business outcomes across GitLab's modernization journeys, including AI, Security, and DevOps.

Our focus is on building the structures that let customer-facing teams deliver consistent, scalable services.

You'll work with a team that links strategy to execution by turning customer needs, field insight, and product direction into practical services and internal capabilities.

We partner closely with organizations across Professional Services, Customer Success, Education Services, and CX Engineering Platform, helping create a more consistent customer experience across the lifecycle.

We're a good team for someone who enjoys solving problems that require both systems thinking and cross-functional work, especially in a company that values transparency, iteration, and asynchronous work.

Our work is cross-functional, outcome-oriented, and closely tied to how we help customers adopt the platform more effectively at scale.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement.

Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification.

If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world.

All of our roles are remote, however some roles may carry specific location-based eligibility requirements.

Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy.

Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer.

GitLab’s policies and practices relating to recruitment, employment, and termination are designed to ensure equal employment opportunities without discrimination or harassment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic as established by law.

XML job scraping automation by YubHub

You will focus on documenting current state processes, designing future state workflows, and creating a practical roadmap that helps the team scale in a more efficient and sustainable way. This is a strong fit if you want to shape how a core People function works across teams.

You will map end-to-end processes across People Operations and partner teams, identify gaps and handoffs, and help define a clearer service delivery framework as GitLab grows. You'll work across technical and non-technical groups and help turn complex workflows into designs that are easier to understand, improve, and maintain.

This is an all-remote role working across time zones with stakeholders in People Ops, People Technology, Finance, Legal, IT, and leadership. You'll operate in GitLab's handbook-first, async-by-default culture, where the process documentation, KBAs, and SOPs you create are core to how the function works.

This role is central to People Operations' shift toward a more structured, scalable, and data-informed operating model, and the process architecture you build will help create a durable foundation for the team's future growth.

Responsibilities

• Map end-to-end People Operations processes across areas such as onboarding, offboarding, internal movement, team member support, and Workday-related operations.

• Document current state workflows, key points, dependencies, system steps, and manual tasks to create a complete view of how work happens today.

• Design future state processes that improve efficiency, scalability, and service delivery across People Operations.

• Partner with cross-functional teams, including Talent Acquisition, IT, payroll, legal, compliance, and People Operations leads, to understand upstream and downstream handoffs.

• Create process inventories, supporting documentation, and clear artifacts that teams can use to align on how services should work.

• Develop roadmaps that outline the changes, sequence, and partnerships needed to move from current state to future state.

• Support implementation planning by working with operations leads and other partners, while keeping your primary focus on process analysis and design.

• Enable team members with practical tools and approaches for documenting and analysing simpler processes so the function can build this capability over time.

Requirements

• Business process analysis and documentation for complex workflows that include both system-driven and manual steps across HR operations, process improvement, or similar operational environments.

• Process design and documentation with the ability to create current state and future state process designs, including RACI matrices, SLAs, decision trees, and cross-functional handoff documentation, and translate them into clear requirements for tools like ServiceNow and Workday.

• Cross-functional collaboration and communication to work effectively with technical and non-technical teams, ask probing questions, synthesise input, present recommendations in plain language, and align handoffs across partner functions.

• Analytical and data-driven problem-solving to review ticket datasets, process steps, system configurations, or spreadsheets, identify patterns and gaps, and use insights to prioritise improvements and support business cases.

• Self-directed execution and prioritisation with comfort defining a work plan, managing competing priorities, and building structure in environments with limited precedent.

• Familiarity with HR systems and service delivery tools such as HRIS platforms and case management systems, with the ability to support process design in environments that use tools like Workday and ServiceNow.

• Additional relevant experience in areas such as HR service delivery models, shared services, process improvement methods, knowledge base or self-service program development, SLA and service catalog design, automation and workflow tools, process maturity frameworks, global workforce support, or GitLab workflows.

Benefits

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

You'll own the design process end-to-end: from ambiguous early exploration through to polished, shipped experiences. You'll design intuitive interfaces for AI agents, create seamless chat experiences for developers, and establish design patterns that make advanced AI capabilities feel natural and accessible, iterating continuously as the product and technology evolve together.

Some examples of our projects:

• Duo Workflow (AI agents across the SDLC)
• Duo Chat (AI-powered DevSecOps assistant)
• AI-powered code suggestions and review tools

You'll be responsible for:

• Owning the design process – Drive end-to-end design across GitLab's AI suite, from early exploration to polished execution.
• Shipping and iterating – Break complex AI experiences into releases that fit GitLab's cadence without sacrificing quality.
• Setting the craft bar – Set quality standards through strong visual and interaction design, and provide constructive feedback that raises the level of work around you.
• Defining strategic direction – Bring validated user evidence and a strong point of view to roadmap discussions before direction is set.
• Enabling the broader team – Help designers across the product understand and apply AI capabilities effectively in their own areas.
• Mentoring and growing – Guide other designers in developing their skills, participate in hiring by interviewing candidates and evaluating portfolios, and share knowledge that raises the design quality of AI experiences across GitLab.

You'll bring:

• A strong portfolio showing how you think and iterate, not just what shipped, ideally including AI/ML products, agentic workflows, or natural language interfaces where user control, transparency, and trust were key considerations.
• Experience designing for AI workflows. You understand the unique challenges of multi-step, agentic, or automated processes and how to design for them effectively.
• A high bar for craft. You care deeply about the details of interaction and visual design, and help others raise their standards too.
• Experience conducting research and translating findings into clear, well-reasoned design decisions.
• Proven ability to work iteratively in agile product development, balancing speed with quality and making smart tradeoffs without losing sight of the longer-term vision.
• Experience designing in complex enterprise contexts, with working knowledge of Git, HTML/CSS, accessibility best practices, and design systems.
• Excellent communication skills. You can simplify complexity, articulate design rationale clearly, and bring people along through your process.

The AI Product Design team is part of GitLab's broader UX organization, focused exclusively on creating exceptional experiences for AI-powered features across our DevSecOps platform. Our designers partner closely with AI Product Management and Engineering, as well as collaborators from across the entire product, from code creation to security scanning.

The base salary range for this role’s listed level is currently $140,000-$200,000 USD for residents of the United States only.

XML job scraping automation by YubHub

In this greenfield territory, you'll support change and innovation, help customers navigate their decision process, and act as a trusted partner to new customers as they adopt GitLab's AI-powered DevSecOps platform.

You'll collaborate closely with a dedicated SDR pod, Solutions Architecture, Marketing, and Customer Success. You'll report to the Director of New Business Sales and contribute to GitLab's revenue trajectory and position in a dynamic market.

Key responsibilities include:

• Managing the full new logo acquisition cycle from first outreach through close for high-growth target accounts
• Building and maintaining strong pipeline coverage through consistent, high-quality prospecting across phone, email, social, and creative outbound channels
• Running effective discovery meetings to uncover business pain, quantify impact, and align GitLab's value proposition with executive-level priorities
• Navigating complex, multi-stakeholder sales cycles, engaging C-level executives, IT leaders, and cross-functional buying committees to drive consensus
• Developing and executing strategic territory plans, including account segmentation, prioritization, and tailored engagement strategies for high-potential prospects
• Partnering with Solutions Architecture and Customer Success to orchestrate technical evaluations, proofs of concept, and smooth post-sale handoffs

Requirements include:

• Experience in B2B SaaS sales focused on net-new logo acquisition and new business development
• Demonstrated success building territories from scratch, generating pipeline in greenfield accounts, and closing new customers
• Familiarity with consumption-based or usage-based business models and ability to position value beyond traditional licensing structures
• Strong discovery, qualification, and consultative selling skills for engaging C-level executives and multi-stakeholder buying groups
• Ability to manage multiple complex opportunities at once while maintaining an organized prospecting and follow-up cadence
• Proficiency with a modern sales tech stack, including tools such as Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, and 6sense
• Comfortable working in a dynamic environment with a focus on continuous learning, coaching, and iteration
• Openness to candidates with varied backgrounds who bring transferable new business, prospecting, and relationship-building skills

XML job scraping automation by YubHub

You'll elevate your impact through leadership in complex deal cycles and by mentoring others on the team. You'll focus on managing and growing a defined book of business. You'll also source new opportunities and guide customers through their DevSecOps and AI adoption journeys.

You'll build pipeline that turns into measurable new annual recurring revenue (ARR) and long-term expansion. In this role, you'll act as a strategic connector between customer stakeholders and GitLab's field organisation.

You'll help ensure GitLab is seen as a trusted, long-term partner across the full sales cycle. You'll also share best practices, deal strategy, and customer insights to help raise overall team performance.

In your first year, you'll deepen executive-level relationships within key accounts. You'll build and execute a territory plan that supports a healthy book of business. You'll consistently deliver top-tier performance while contributing to the success and growth of your peers.

Responsibilities:

• Own and grow a book of mid-market commercial accounts in your territory, focusing on organisations that can benefit from GitLab's AI-powered DevSecOps platform and GitLab Duo.

• Drive the full sales cycle with commercial customers by generating and qualifying pipeline through outbound prospecting, leading discovery and value-based demos, aligning stakeholders, negotiating, and closing to create new ARR and multi-year commitments.

• Meet or exceed quota by building strong, long-term customer relationships, expanding executive sponsorship, and acting as the primary point of contact for all commercial opportunities and strategic initiatives in your territory.

• Articulate the value of GitLab and our AI-powered capabilities to mid-market prospects and customers, clearly connecting our platform to their business outcomes, productivity goals, security and compliance needs, and toolchain consolidation strategies.

• Manage your territory by documenting buying criteria and processes, defining next steps and owners, and keeping opportunity information accurate and up to date. Create clear quarterly forecasts through regular pipeline and deal reviews. Use data to prioritise and reduce risk in your business.

• Collaborate closely with partners, Sales Development, Customer Success, Renewals, and Solutions Architects to drive new business, ensure adoption of GitLab and GitLab Duo, and support expansion while minimising churn and contraction across your account base.

• Represent GitLab in customer meetings, executive briefings, and regional events by driving attendance and delivering compelling presentations, proposals, and reports that communicate value and outcomes. Contribute customer ideas to our public issue tracker and apply MEDPICC and Command of the Message on all opportunities.

• Mentor and coach fellow Commercial Account Executives by sharing advanced sales strategies, customer insights, competitive positioning, and lessons learned to help elevate team performance, refine our commercial sales motion, and contribute to team goal achievement.

• Regularly meet on-site with key customers to develop and strengthen executive-level relationships, shape long-term platform and AI strategy with decision makers, and ensure GitLab is viewed as a strategic, long-term partner at the highest levels of the organisation.

Requirements:

• Ability to drive complex B2B software sales cycles and build trusted relationships with commercial and mid-market customers, ideally in a Commercial Account Executive or similar sales role serving mid-market customers.

• Ability to quickly learn and sell a complex AI-powered SaaS or DevSecOps platform to commercial and mid-market accounts, including identifying, engaging, and breaking into new logos while expanding within existing customers.

• Excellence in operational rigor for deal management in Salesforce and Clari (or similar CRM and forecasting tools), with the ability to create reliable forecasts, manage a large, active pipeline, and run your territory using both insight and data.

• Proven success managing and closing larger, more complex commercial deals using multi-threading, MEDPICC, Command of the Message, and strong negotiation and executive coverage strategies.

• Self-starter who acts as a manager of one for territory account planning, quarterly and annual KPI execution, and driving new business acquisition and expansion through consultative, multi-stakeholder sales motions that align to customer outcomes.

• Demonstrated ability to mentor and coach peers, share knowledge and learnings across the team, and take on additional team-level responsibilities that elevate overall performance, support ramping team members, and contribute to collective goal achievement.

• Effective communication and interpersonal skills, with the ability to articulate GitLab’s value at all levels of the customer organisation, lead clear and compelling customer and executive conversations, and remain calm, solutions-focused, and resilient under pressure.

About the team: The Commercial Sales team is responsible for driving growth and long-term value for GitLab customers in the Commercial segment. As a Commercial Account Executive, you’ll be part of a distributed, all-remote team that works asynchronously across regions. You’ll partner closely with GitLab’s sales engineering, marketing, Sales Development, Customer Success, Renewals, and partner teams.

We value transparency, strong teamwork, and continuous learning. We support one another with open communication, regular feedback, and by sharing what’s working and what isn’t. As a team, we focus on continuously improving how we work together and on helping each other grow.

How GitLab Supports Full-Time Employees:

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

This is a founding management role where you'll help shape how the team works, partner closely with the Staff Backend Engineer, Product Manager, and SSCS stage management, and turn a defined roadmap into steady, high-quality delivery for enterprise customers with strict security and compliance needs.

You'll focus on developing the team, creating a healthy operating rhythm, and establishing predictable execution for the SSCS SKU.

You'll join a product area where customers in regulated industries are already validating the need, and your work will help GitLab deliver software supply chain security features that customers can rely on.

While technical credibility matters, your main focus will be growing a strong backend engineering team, enabling team members in their development, and creating the conditions for long-term delivery and quality.

Responsibilities:

• Guide a backend engineering team building the SSCS Add-On across dependency enforcement, build provenance, malicious package detection, and artifact signing.

• Be responsible for driving engineering delivery for general availability milestones by aligning sequencing, scope, and dependencies with the Staff Backend Engineer and Product Manager.

• Develop the team by partnering with Talent Acquisition on sourcing, interview design, candidate evaluation, and hiring decisions.

• Run regular 1:1s, performance reviews, and career development conversations that enable growth and clear expectations.

• Advance engineering quality by monitoring cycle time, defect rates, and test coverage, and by addressing risks early.

• Coordinate quarterly planning and roadmap tradeoff discussions with SSCS stage leadership and Product.

• Work with Finance and other partners on headcount pacing and team planning as the Add-On scales.

• Represent the SSCS Add-On team within stage leadership discussions and help ensure strong communication across functions.

Requirements:

• Over 3 years of experience guiding backend product engineering teams in security, DevOps, or platform engineering environments.

• Ability to hire and grow backend or security engineers in distributed team environments, with practical understanding of the talent landscape for these roles.

• Technical credibility to contribute to architecture discussions involving package registries, CI/CD pipeline security, and signing infrastructure.

• Experience managing predictable delivery across multi-quarter product roadmaps and managing cross-team dependencies.

• Comfort working in an asynchronous, documentation-driven organization with clear written communication.

• Familiarity with supply chain security, artifact management, or compliance-focused product areas, or transferable experience from related domains.

• Working knowledge of concepts related to frameworks and ecosystems such as SLSA and Sigstore.

• Ability to build credibility with engineers, product partners, and customer-facing stakeholders through clear judgment, coaching, and teamwork.

About the team: The SSCS Add-On team is a product engineering team within GitLab's Software Supply Chain Security stage. We work on key capabilities in the SSCS Add-On SKU and collaborate closely with product and engineering partners to deliver security features for customers operating in regulated environments.

You'll report to the SSCS Senior Engineering Manager and partner directly with the Staff Backend Engineer and Product Manager.

As a distributed team working asynchronously across regions, we are focused on strong delivery practices, team health, and scaling the product area with clarity and accountability.

For more on how related teams work, see Team Handbook Page.

How GitLab Supports Full-Time Employees:

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

Key responsibilities include:

• Owning the HRIS product roadmap, proactively identifying gaps, championing improvements, and driving system evolution that reduces friction and enables scale across People operations.

• Pushing past surface-level requests to diagnose root needs, challenge assumptions, and co-design solutions that are durable, efficient, and built to last.

• Leading Workday configuration, release readiness, and testing for annual People programs and system updates to support on-time launches and smoother releases.

• Building and governing integrations across the People technology ecosystem, including troubleshooting issues and improving system reliability and uptime.

• Defining and enforcing security and access governance practices across People systems, navigating SOX ITGC requirements with fluency.

• Creating reports, dashboards, and analyses that help stakeholders make faster, more informed decisions with clearer and more reliable people data.

• Driving mass data changes, policy rollouts, and system updates with careful testing and strong attention to detail.

• Elevating system capability across the organization, enabling users and building toward a self-sufficient workforce that gets the most from the tools available to them.

To succeed in this role, you'll bring:

• Deep, hands-on Workday expertise across HCM, compensation, benefits, time tracking, talent, performance, and security.

• An AI-forward approach to people technology, actively experimenting with and applying AI tools to automate workflows, accelerate analysis, and eliminate manual work.

• Experience building and scaling people technology in a public company environment with working knowledge of SOX ITGC requirements.

• A product ownership mindset, including defining problems, evaluating tradeoffs, and owning outcomes.

• Strong integration experience, including Enterprise Interface Builder (EIB) and related Workday ecosystem tools.

• Strong communication skills, with the ability to turn complex system logic into clear requirements, decisions, and stakeholder updates.

• Sound judgment in assessing business impact, downstream effects, and change management implications when designing system changes.

• Consulting instincts and presence, leading design discussions, navigating ambiguity, and earning trust as the person stakeholders come to when they need a true thought partner.

XML job scraping automation by YubHub

In this role, you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.

Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.

Responsibilities

• Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.

• Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).

• Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets by consistently converting qualified prospects into opportunities.

• Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.

• Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach.io to maximize engagement and conversion rates.

• Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.

• Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies, and attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).

• Document and continuously improve Business Development Representative processes in the GitLab handbook, in partnership with your Business Development Manager, and mentor new BDR hires to help them ramp quickly and navigate key accounts.

Requirements

• Fluency in German is required.

• Positive and energetic phone skills, excellent listening skills, strong writing skills.

• Meet or exceed daily, weekly, and monthly KPIs.

• Proven experience taking initiative and independently driving projects or activities through to successful outcomes.

• Alignment with our values and working in accordance with those values.

• Knowledge of business process, roles, and organizational structure.

• Demonstrated persistence in pursuing goals, learning from setbacks, and continuously improving to achieve strong results.

• Passion about being a part of GitLab's journey.

• Proficiency in using Salesforce and LinkedIn Sales Navigator.

• Previous tech industry experience or experience in sales development, marketing, or sales is a plus.

• Proficiency in English, our company language, is required for effective communication.

XML job scraping automation by YubHub

GitLab is seeking a Professional Services Engineer to join our team in the United Arab Emirates. As a Professional Services Engineer, you will engage with customers to provide installation, migration, training, and advisory services. You will handle installations ranging from single-node Omnibus installs to our largest reference architectures utilizing IaC/CaC, migrations from multiple systems to GitLab SaaS or self-hosted, and advisory services across the entire GitLab feature stack.

Key Responsibilities:

• Use a consultative approach to customer engagements
• Deliver on SOW with guidance from technical architects
• Scope may include installation and configuration of GitLab solutions in the customer environment, providing technical training sessions remotely and/or on-site, providing documentation for implementation, guides, maintenance, etc relevant to the customer requirements
• Manage creation of new and/or maintenance of existing artifacts and templates for deliverables and training
• Develop and implement migration plans for customer VCS & data migration
• Contribute to the extension and maintenance of documentation/scripts for implementation and workflow to align with custom requirements
• Document opportunities to help the customer achieve their vision more effectively and efficiently
• Communicate opportunities to the customer project and account team
• Support engagement managers on quoting and scoping of SOWs
• Document and implement improvements for Professional Services engagement processes

Requirements:

• Professional exposure with one or more IaC/CaC technologies: Terraform, Ansible, Packer, Puppet, Chef
• Professional exposure with one or more cloud providers: AWS, GCP, Azure
• Proficient in the English language, both written and verbal, sufficient for success in a remote and largely asynchronous work environment
• Experience using, deploying, or configuring GitLab
• Comfortable working in a fast-paced environment, sometimes with multiple customer engagements at once
• Positive disposition and solution-oriented mindset
• Effective communication skills: Regularly achieve consensus with peers, and provide clear status updates
• Self-motivated and self-managing, with strong organizational skills
• Shares GitLab values, and work in accordance with those values
• Ability to thrive in a fully remote organization

Benefits:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

Note: We welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement.

XML job scraping automation by YubHub

This is a rare opportunity to architect and build distributed systems that will fundamentally change how large organisations approach application security and developer security workflows.

As the SRM Stage Lead, you'll be responsible for transforming our engineering culture toward high-performance distributed systems while delivering an exceptional user experience for both Application Security professionals and Developers.

You'll own the technical strategy for processing, analysing, and remediating vulnerabilities across massive codebases and complex enterprise environments.

Technical Leadership & Architecture

• Design distributed systems architecture capable of processing vulnerability data from thousands of repositories, millions of commits, and complex dependency graphs in real-time
• Drive storage system decisions for multi-petabyte security datasets, balancing query performance, cost efficiency, and data retention requirements across time-series, graph, and document storage paradigms
• Architect scalable analysis pipelines that can ingest vulnerability feeds, correlate findings across multiple security tools, and provide actionable intelligence to both security teams and individual developers
• Lead the technical evolution from monolithic security scanning to microservices-based, event-driven vulnerability management systems

Engineering Culture Transformation

• Champion high-performance systems thinking throughout the team, establishing patterns for horizontal scaling, efficient resource utilisation, and fault-tolerant distributed computing
• Establish technical standards for system observability, chaos engineering, and performance optimisation in security-critical systems
• Mentor and develop senior engineers in distributed systems design, database optimisation, and large-scale system architecture
• Drive architectural decision records (ADRs) for major technical decisions, particularly around data storage, processing frameworks, and system boundaries

Product & User Experience Excellence

• Own the end-to-end user journey (in partnership with PM) for both AppSec professionals managing enterprise-wide risk and developers receiving actionable security feedback in their workflow
• Design APIs and interfaces that abstract complexity while providing the power and flexibility that security professionals demand
• Collaborate with Product Management, UX and Product Design to translate complex technical capabilities into intuitive user experiences
• Establish feedback loops with large enterprise customers to ensure our technical solutions scale with their organisational complexity

Strategic Technical Execution

• Evaluate and integrate cutting-edge technologies in areas such as graph databases, stream processing, machine learning inference at scale, and distributed caching, in collaboration with GitLab’s Infrastructure, Data and AI teams
• Own the technical roadmap for vulnerability correlation, risk scoring, and automated remediation workflows
• Drive partnerships with other GitLab stages to ensure seamless integration across the DevSecOps platform
• Lead incident response for availability and performance issues in customer-facing security systems

What You’ll Bring

• 10+ years of software engineering experience with 5+ years leading distributed systems at scale (>100M daily operations)
• Deep expertise in designing and operating high-throughput, low-latency distributed systems with complex data models
• Proven experience with polyglot persistence strategies, including relational databases (PostgreSQL, Cloud Spanner), time-series databases, graph databases, and distributed key-value stores
• Strong background in stream processing frameworks (Apache Kafka, Apache Flink, or similar) and event-driven architectures
• Hands-on experience with container orchestration (Kubernetes) and cloud-native observability stacks
• Security domain knowledge with understanding of vulnerability assessment, static analysis, dependency scanning, or application security testing

Leadership & Communication

• Proven track record of leading and growing high-performing engineering teams (40+ engineers)
• Experience transforming engineering culture and establishing technical excellence standards in fast-growing organisations
• Strong technical communication skills with ability to present complex architectural decisions to executive stakeholders
• Collaborative leadership style with experience working across multiple engineering teams and product stakeholders

Problem-Solving & Innovation

• Systems thinking approach to complex technical problems with demonstrated ability to make appropriate trade-offs between performance, scalability, and maintainability
• Experience with A/B testing frameworks and data-driven decision making in technical contexts
• Track record of successfully delivering large-scale technical migrations or architectural transformations
• Startup or high-growth company experience with ability to balance technical debt with rapid feature delivery

About the team

Security Risk Management sits at the heart of modern DevSecOps. The systems you build will directly impact how Fortune 500 companies protect their applications and how millions of developers integrate security into their daily workflow.

You'll have the opportunity to define the future of application security tooling while working with some of the most challenging distributed systems problems in the industry.

The Technical Challenge

You'll be solving some of the most interesting distributed systems problems in the security space:

• Scale: Processing vulnerability data for organisations with 100,000+ repositories and millions of developers
• Performance: Sub-second query response times for complex security analytics across massive datasets
• Reliability: 99.95%+ uptime SLAs for security-critical workflows that can't afford downtime
• Complexity: Correlating findings across 20+ different security tools while maintaining data lineage and audit trails
• User Experience: Making complex security data accessible to both security experts and developers with varying security expertise

Salary

The base salary range for this role’s listed level is currently for residents of the United States.

XML job scraping automation by YubHub

You will shape how customers adopt GitLab, grow with our platform, and engage with service offerings that support their goals. Working across Sales, Product, Engineering, Support, Marketing, and Operations, you will help define a clear vision for customer lifecycle programs, paid success plans, and scalable service delivery.

In this role, you will combine strategic thinking with hands-on execution, using customer insights, data, and strong cross-functional partnership to improve outcomes for customers and the business. This is a unique opportunity to influence adoption, retention, expansion, and the overall customer journey at GitLab.

Responsibilities

• Set the vision and strategic plan for the CX Services organisation, with a focus on product adoption, customer outcomes, and business growth.

• Architect and improve the post-sales customer experience by defining scalable lifecycle programs, engagement models, and customer success practices.

• Lead the design, launch, and ongoing iteration of new and existing service offerings, including paid success plan approaches aligned to company goals.

• Define and monitor key performance indicators for customer success/services, using data to evaluate program health and identify areas for improvement.

• Lead and develop a high-performing CX Services Management team across distributed environments, including hiring, coaching, enablement, and performance management.

• Partner closely with Sales leadership on renewal forecasting, account coverage, and growth planning to support retention and expansion.

• Work across Product, Engineering, Support, Marketing, and Operations to align service delivery, resolve escalations, and improve the end-to-end customer experience.

• Manage the commercial and operational aspects of the services portfolio, translating customer needs into practical offerings that deliver measurable value.

Requirements

• Significant experience leading customer success/services teams in SaaS or subscription enterprise software environments, including experience managing managers and global teams.

• Demonstrated success building customer success/services strategies that improve adoption, retention, expansion, and long-term customer value.

• Strong leadership and people management skills, with the ability to recruit, develop, and mentor high-performing teams in a distributed organisation.

• Experience designing or evolving service offerings and customer programs based on customer needs, business priorities, and operational scalability.

• Strong understanding of technical product implementation, adoption strategies, and the software development lifecycle, ideally in DevOps or related environments.

• A data-driven approach to decision-making, with experience defining success metrics, analysing performance, and using insights to guide action.

• Excellent communication and presentation skills, with the ability to influence senior stakeholders and build effective cross-functional partnerships.

• Willingness to travel as needed and comfort working across cultures, geographies, and asynchronous ways of working.

About the Team

The CX Services team at GitLab helps customers achieve meaningful outcomes with our platform after the sale. We focus on adoption, value realisation, service delivery, and long-term customer growth. We work across the customer lifecycle to create consistent experiences, improve engagement models, and develop services that meet the needs of a broad range of customers.

We partner closely with Sales, Support, Product, Engineering, Marketing, and Operations to connect customer goals with the right strategy, resources, and programs. In our globally distributed and asynchronous environment, we value clear communication, strong ownership, and continuous improvement.

Our team is an important part of how GitLab supports customers as they build, secure, and deliver software more effectively.

XML job scraping automation by YubHub

You'll break into net new enterprise accounts and expand GitLab's footprint within existing customers, using a consultative approach to understand their business needs and guide successful adoption and expansion of GitLab.

You'll work closely with pre- and post-sales teams and strategic channel partners to drive full-cycle sales, from prospecting and qualification through rollout, usage, and long-term growth, while acting as the voice of your customers by feeding their feedback and product ideas into GitLab's public issue tracker.

Responsibilities

• Manage and support GitLab's major account(s)
• Manage the end-to-end sales process through engagement of appropriate resources such as Solutions Architects, Customer Success Managers, Professional Services, Marketing, Executives, Partners, and the Channel.
• Leverage solution selling expertise to respond efficiently to customer needs and identify business potential in order to build a strategic, long-term partnership with your customers.
• Has a deep understanding of the customer, including an understanding of their performance metrics and develops plans in anticipation of the customer's business strategies and goals.
• Expand knowledge of industry as well as the competitive posture of the company
• Contribute to root cause analysis on wins/losses.
• Communicate lessons learned to the team, including account managers, the marketing team, and the technical team
• Provide account leadership and direction in the pre- and post-sales process
• Conduct sales activities including prospecting and developing opportunities in major accounts
• Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources
• Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.
• Develop an account plan to sell to customers based on their business needs.

Requirements

• Experience selling into highly complex organizations
• Demonstrated consistent results and overachievement of quota
• Excellent communication and presentation skills; comfortable presenting to C-Level executives.
• Experience with solutions selling and positioning value to customers based on their needs.
• Deep understanding of with Git, Software Development Tools, Application Lifecycle Management
• You share our values, and work in accordance with those values.
• Ability to use GitLab
• Ability to travel if needed and comply with the company's travel policy

XML job scraping automation by YubHub

You'll focus on building relationships with C-level and senior technical buyers at high-growth companies, managing the full sales cycle from first outreach to close, and creating your own pipeline through consistent, high-quality prospecting.

In this greenfield territory, you'll support change and innovation, help customers navigate their decision process, and act as a trusted partner to new customers as they adopt GitLab's AI-powered DevSecOps platform.

You'll collaborate closely with a dedicated SDR pod, Solutions Architecture, Marketing, and Customer Success. You'll report to the Director of New Business Sales and contribute to GitLab's revenue trajectory and position in a dynamic market.

Key responsibilities include:

• Managing the full new logo acquisition cycle from first outreach through close for high-growth target accounts
• Building and maintaining strong pipeline coverage through consistent, high-quality prospecting across phone, email, social, and creative outbound channels
• Running effective discovery meetings to uncover business pain, quantify impact, and align GitLab's value proposition with executive-level priorities
• Navigating complex, multi-stakeholder sales cycles, engaging C-level executives, IT leaders, and cross-functional buying committees to drive consensus
• Developing and executing strategic territory plans, including account segmentation, prioritization, and tailored engagement strategies for high-potential prospects
• Partnering with Solutions Architecture and Customer Success to orchestrate technical evaluations, proofs of concept, and smooth post-sale handoffs
• Applying GitLab's sales methodologies, including MEDDPICC and Command of the Message, to qualify pipeline, support healthy deal progress, and maintain predictable forecasting

Key qualifications include:

• Experience in B2B SaaS sales focused on net-new logo acquisition and new business development
• Demonstrated success building territories from scratch, generating pipeline in greenfield accounts, and closing new customers
• Familiarity with consumption-based or usage-based business models and ability to position value beyond traditional licensing structures
• Strong discovery, qualification, and consultative selling skills for engaging C-level executives and multi-stakeholder buying groups
• Ability to manage multiple complex opportunities at once while maintaining an organized prospecting and follow-up cadence
• Proficiency with a modern sales tech stack, including tools such as Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, and 6sense
• Comfortable working in a dynamic environment with a focus on continuous learning, coaching, and iteration
• Openness to candidates with varied backgrounds who bring transferable new business, prospecting, and relationship-building skills

XML job scraping automation by YubHub

You'll guide organisations through their digital transformation journeys, from planning through monitoring, using your technical expertise, understanding of cloud and modern software development practices, and strong customer empathy.

Reporting to a regional Solutions Architect manager and partnering closely with Account Executives and cross-functional teams, you'll own technical evaluations (including proof of value initiatives and workshops), shape solution architectures, and serve as the voice of the customer back to Product Management.

In your first year, you'll focus on driving successful platform adoption, influencing revenue growth through solution selling, and building long-term, trust-based relationships that showcase GitLab's differentiated position in an AI-driven DevSecOps landscape.

Responsibilities

• Lead technical discovery, demos, and validation (including proofs of value) to show how GitLab's AI-powered DevSecOps platform meets customers' technical and business needs across the full lifecycle.

• Drive the technical evaluation process as the Directly Responsible Individual, including solution design, POC/POV ownership, workshop design, and the technical components of tenders, audits, and value stream assessments.

• Collaborate with Account Executives and regional sales teams in North America to shape and execute account strategies that support new customer acquisition and expansion.

• Build and deepen relationships with technical practitioners and business leaders, guiding them through GitLab-driven digital transformation and enabling them to become GitLab advocates.

• Advise customers on modern software development, continuous integration, continuous deployment, security, and cloud practices, challenging existing approaches to improve return on investment.

• Serve as the voice of the customer with Product Management, Engineering, Sales, and Marketing by sharing feedback, use cases, and competitive insights that inform roadmap and positioning.

• Maintain and extend your technical expertise in GitLab, DevSecOps, AI, and related cloud technologies, creating reusable examples, best practice guidance, and technical collateral for customers and partners.

• Invest in your own growth and development through ongoing learning, mentorship, and knowledge sharing to continuously improve the impact of the Solutions Architect team.

Requirements

• Experience engaging with customers in technical pre-sales, consulting, or similar roles, guiding them through solution design and evaluation.

• Proficiency with the end-to-end software development lifecycle, including modern DevSecOps practices and continuous integration and continuous deployment workflows.

• Hands-on experience with GitLab or comparable source control, CI/CD, and collaboration platforms, and the ability to map platform capabilities to customer use cases.

• Practical knowledge of cloud computing concepts and related technologies, with the ability to discuss deployment, security, and operations options with technical teams.

• Ability to lead technical evaluations such as proofs of concept or proofs of value, contribute to tenders or audits, and design and run workshops or value stream assessments.

• Clear technical communication and presentation skills, with the ability to adapt messages for practitioners through to senior business and technical decision makers.

• Skill in building trusted relationships, listening with empathy, and acting as a customer advocate to internal teams such as Product, Engineering, Sales, and Marketing.

• Motivation to continuously develop professionally, including learning new technologies, deepening GitLab platform expertise, and applying transferable experience from related fields.

About the Team

We, the Solutions Architect team, are part of GitLab's Sales organization and serve as the technical counterpart to Account Executives, with this role focused on opportunities in North America and reporting into a regional Solutions Architect Manager.

Our mission is to help customers realise the full value of GitLab's AI-powered DevSecOps platform by advising on architecture, running technical evaluations such as proofs of value, and guiding customers through their digital transformation.

We work closely with Sales, Product Management, Engineering, and Marketing, collaborating asynchronously across regions to share best practices, create reusable technical collateral, and act as the voice of the customer.

We are focused on helping customers modernise end-to-end software delivery, adopt GitLab at scale, and navigate a rapidly evolving AI and DevSecOps landscape.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

You'll contribute directly to upstream Git, help shape technical direction, and connect open source community discussions with GitLab product needs. Reporting to the Git team lead, you'll work across Git and Gitaly to deliver changes that improve repository access, performance, and long-term maintainability.

This is a unique opportunity to influence both an essential open source project and the systems GitLab uses to serve repositories at scale, while helping guide larger efforts that affect the future direction of Git.

Some examples of our projects include contributing new features and fixes to upstream Git, and adapting Gitaly to make effective use of new and existing Git capabilities.

Responsibilities:

• Participate in architectural discussions and technical decisions related to Git and Gitaly, helping drive implementation choices that improve correctness, performance, and maintainability.

• Contribute features, bug fixes, and performance improvements to upstream Git in line with team and community goals, delivering changes that improve repository access and reliability for users.

• Adapt Gitaly to make effective use of Git capabilities, including integrating newly available features to improve scalability, efficiency, and long-term maintainability.

• Connect discussions in the open source Git project with GitLab's product direction and engineering work, helping align upstream contributions with product and platform needs.

• Scope tasks, estimate effort, and describe implementation plans that support the team's priorities and enable predictable delivery of technical work.

• Test and validate the features you build and integrate, with a focus on correctness and reliability to reduce regressions and support stable production use.

• Collaborate with team members, contributors, and the Git ecosystem.

• Represent GitLab as a constructive participant in the open source ecosystem, building productive relationships that support ongoing collaboration with the Git community.

Requirements:

• Experience building instrumented, observable software systems.

• Knowledge of Git internals, including its code and data structures, or practical experience operating Git servers.

• Experience writing and testing production-quality code in C.

• Experience contributing to open source projects, including Git or similar systems, and working effectively in public collaboration spaces.

• Familiarity with Go for backend development and understanding of Linux internals such as processes, memory management, input/output, and filesystems.

• Interest or experience in large-scale or distributed systems, storage formats, graph theory, or highly available production environments, including transferable backend or infrastructure experience.

Benefits:

• Benefits to support your health, finances, and well-being.

• Flexible Paid Time Off.

• Team Member Resource Groups.

• Equity Compensation & Employee Stock Purchase Plan.

• Growth and Development Fund.

• Parental leave.

• Home office support.

XML job scraping automation by YubHub

You'll join a small, Rust-first team that values clear ownership, thoughtful system design, and rigorous thinking about data and reliability. The Knowledge Graph service is a Rust backend that builds a property graph from GitLab’s software development lifecycle (SDLC) and code data. It uses ClickHouse, NATS JetStream, and the Data Insights Platform. It exposes secure graph queries and MCP tools used by AI agents and product features.

In this role, you’ll deliver features and improvements in well-scoped areas, learn the broader architecture, and contribute to reliability, observability, and operational readiness. In your first year, you’ll take clear ownership of specific components or features (for example, parts of the SDLC indexing pipeline or query paths). You’ll help reduce single points of failure with better tests and runbooks, and you’ll help the team ship analytical services that are easier to maintain and evolve over time.

Responsibilities:

• Implement and iterate on backend features in the Rust-based Knowledge Graph service, including changes to the query engine, SDLC and code indexing flows, and API endpoints (including MCP endpoints) under guidance from senior and staff engineers.

• Help maintain integrations between Knowledge Graph and the rest of the GitLab platform, working in areas that touch GitLab Rails, the Data Insights Platform (Siphon, NATS, ClickHouse), and GitLab Duo Agent Platform.

• Contribute to system design discussions by proposing options, raising questions, and documenting decisions, with a focus on reliability, scalability, and maintainability for analytical graph workloads.

• Improve the operational maturity of the service by adding or enhancing metrics, logging, runbooks, alerts, and small readiness tasks, and by participating in on-call rotation as appropriate for your level and experience.

• Collaborate asynchronously with product, data, infrastructure, security, and AI counterparts to clarify requirements, align on scope, and ship features safely for customers and sustainably for the team.

• Use AI-assisted development workflows responsibly (for example, using Knowledge Graph-backed agents and internal Duo tooling), and share what works with the team while keeping a strong focus on code quality and correctness.

• Participate in code reviews, knowledge-sharing sessions, and pairing to both learn from others and help maintain consistent standards across the codebase.

• Contribute across the stack when needed, including occasional Ruby work for Rails integration and authorization paths, or small frontend changes related to Knowledge Graph features (for example, Software Architecture Map UI plumbing).

Requirements:

• Professional experience building and maintaining backend systems in production, with an understanding of reliability, maintainability, and how to support services over time (incident responses, and follow-ups, etc).

• Proficiency in at least one modern backend language and strong interest in Rust, with either prior Rust experience or clear evidence you can ramp quickly and deliver in a Rust-first, performance-sensitive codebase.

• Some exposure to distributed data or analytics systems (for example, OLAP databases, Kafka- or NATS-style messaging, or change data capture (CDC) pipelines), or strong motivation to develop those skills in this role.

• Interest in graph data modeling and query patterns (property graphs, multi-step (n-hop) traversals, aggregations), and willingness to learn the tools and concepts used in Knowledge Graph over time.

• Practical experience (or strong interest) using AI tools in day-to-day development, along with a thoughtful approach to validating outputs and integrating AI into your workflow.

• A language-agnostic mindset and evidence that you can pick up new languages and frameworks as needed (for example, Ruby, Go, or TypeScript/Vue where the work touches adjacent systems).

• Solid fundamentals in system design for your level, including the ability to reason about trade-offs, ask good questions, and align your implementation work with documented architectural decisions.

• Comfort working in a low-process, high-ownership environment where you take responsibility for your work, communicate progress clearly, and help refine problem statements with your teammates.

• Strong written communication and comfort collaborating asynchronously across time zones in an all-remote team.

About the team:

We sit within the Data Engineering organization. We're a small group of senior engineers and we work closely with partners across AI (Duo Agent Platform), analytics, infrastructure and delivery, and security because our work spans many parts of the platform. We collaborate asynchronously and optimize for strong ownership rather than a feature factory model. We each build a meaningful understanding of the system and help evolve it over time. A key challenge for us right now is scaling sustainably. That includes hardening multi-tenant behavior, maturing observability and readiness, and keeping the system healthy and maintainable as usage grows and team members take time off. At the same time, we're bringing Knowledge Graph to general availability (GA).

XML job scraping automation by YubHub

In this role, you'll build business intelligence solutions, define and maintain product key performance indicators, and turn usage data into insights that support strategic decisions. This role focuses on GitLab's Platforms sections, an important area that helps ensure GitLab's infrastructure can scale over time. You'll also support our Dedicated offering by exploring usage and behavioural patterns across that deployment type.

In GitLab's all-remote, asynchronous environment, you'll contribute to a transparent, values-driven culture where data storytelling helps teams understand product health and act with confidence.

Responsibilities:

• Collaborate with stakeholders ranging from individual contributor Product Managers to leadership to understand business questions and define the right analytical approach.
• Gather data from multiple sources and connect disparate data points into a clear story about product usage, customer behaviour, and product health.
• Establish reporting for new products and features, including defining metrics and building repeatable analysis that teams can use to track adoption and performance.
• Analyze usage patterns within GitLab's Platforms sections to help teams understand how this area is performing and where improvements may be needed.
• Explore behavioural trends for the Dedicated offering to surface insights that can inform product decisions and the customer experience.
• Partner with UX to better understand user behaviour and support research with quantitative analysis.
• Work with Engineering teams on data collection and instrumentation approaches so product usage can be measured accurately and consistently.
• Collaborate with Analytics Engineers on data modelling needs for reporting and analysis, helping ensure the underlying data supports reliable decision-making.

Requirements:

• Advanced SQL skills and the ability to use data to answer complex product questions with clarity and accuracy.
• Experience building business intelligence visualisations and dashboards, ideally in Tableau or a similar tool.
• Experience working directly with Product and Engineering teams on data creation, instrumentation, and measurement strategy.
• Experience partnering with Data and Analytics Engineering teams to shape data models for reporting and product analysis.
• Strong analytical thinking and the ability to turn product usage data into practical recommendations for stakeholders at different levels.
• Experience conducting and interpreting A/B tests to evaluate product changes and support evidence-based decisions.
• Clear written and verbal communication skills, with the ability to explain complex findings in simple language.
• Comfort working in an all-remote, asynchronous environment and collaborating effectively across functions while staying aligned with GitLab's values.

XML job scraping automation by YubHub

You'll lead and develop a high-performing team focused on securing GitLab's internal cloud infrastructure (e.g. internal tooling and Sandbox) and our FedRAMP-authorized SaaS offering, GitLab Dedicated for Government.

You'll redefine the benchmark for Infrastructure Security through relentless advocacy of our Core Values and Dogfooding.

You'll maintain strong partnerships with peers across GitLab (e.g. Infrastructure, Finance, Product, and Legal) to ensure that the team can contribute effectively to cross-functional initiatives, building security in from the foundation upward.

When required, you'll leverage your extensive infrastructure experience and conflict resolution skills to unblock decisions.

You'll collaborate with the Product Security Leadership to develop and refine the Infrastructure Security vision and strategic roadmap.

Key Responsibilities:

Contribute to the Infrastructure Security team's vision and strategic roadmap Serve as a stable counterpart to teams such as Public Sector SRE, providing infrastructure security guidance and partnership Provide professional guidance and input on infrastructure security within and outside of your team Collaborate with other security teams in support of cross-team security efforts, process improvements, and driving down risk across the organization Build collaborative cross-functional partnerships with teams across Infrastructure Engineering, Engineering and Development, Product Management, and Legal Manage an existing high-performing team of infrastructure security professionals and hire new members as appropriate Lead and mentor your team by helping grow their skills and experience, fostering a culture of continuous improvement, holding regular 1:1s, and being your team's role model in exemplifying GitLab company values Establish and implement security policies, procedures, standards, and guidelines in support of infrastructure security Fulfill the Product Security Division Mission of securing GitLab Infrastructure with our own product ('dogfooding')

Requirements:

Hands-on public cloud security experience (GCP or AWS), ideally with SRE background Practitioner-level CI/CD, Docker, Kubernetes, cloud-native, and serverless experience Track record of leading and implementing infrastructure automation in service of security (e.g. Chef, Ansible, Terraform) Experience managing infrastructure security in regulated environments (e.g. FedRAMP, PCI) Solid grasp of the current threat landscape, distributed architectures, infrastructure-level systems design, and threat modeling Strong written, verbal, and presentation skills across a range of stakeholders Comfortable operating in a remote, async, distributed environment with ambiguity and shifting priorities Experience managing and developing teams of 5+ Alignment with GitLab's values and Leadership at GitLab manager responsibilities

Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position. The base salary range for this role's listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

XML job scraping automation by YubHub

You'll design and develop greenfield backend services that close competitive gaps and position GitLab as a single platform for enterprise security, directly shaping how thousands of organisations understand and manage their security posture at scale.

Working closely with a distributed team of 8 engineers, a Product Manager, and a UX designer across the US, Israel, and India, you'll own critical backend systems and APIs that power capabilities like a new Security Manager role system, asset inventory with posture sharing, logical asset gathering with statistics, and unified configuration for GitLab's security tools.

Some examples of our projects:

• Building a new Security Manager role system to centralise and streamline security administration

• Creating assets inventory and posture sharing capabilities, including logical asset gathering and unified configuration for all GitLab security tools

Design and develop next-generation Security Platform Management capabilities that strengthen GitLab's enterprise security offering

Build and optimise scalable backend services and data models in Ruby on Rails with PostgreSQL for large volumes of security data

Develop and maintain robust REST and GraphQL APIs that power security workflows across the GitLab platform

Collaborate with Infrastructure, Policies, and Security Insights teams to deliver cross-functional security features end to end

Implement and refine unified configuration mechanisms for GitLab's suite of security tools to simplify management at scale

Work within focused, feature-specific squads to deliver high-impact, well-tested functionality with minimal context switching

Contribute to technical design decisions, code reviews, and standards that shape the architecture of GitLab's security platform

Proficiency in backend development with Ruby on Rails, including building and maintaining production services

Experience designing and optimising PostgreSQL schemas and queries for large-scale data

Experience building and maintaining REST and GraphQL APIs that integrate with complex products or platforms

Familiarity with Git-based workflows and continuous integration and delivery (CI/CD), ideally using GitLab

Knowledge of Elasticsearch and NoSQL database technologies, or interest in learning and applying them

Experience working in collaborative, cross-functional teams with product management and design

Ability to work autonomously in an all-remote, asynchronous environment while staying aligned with team goals

Interest in security domains and in building scalable, reliable solutions for enterprise customers, with openness to transferable experience from related areas

The Security Platform Management team sits within GitLab's Security Risk Management area and is responsible for building new platform capabilities that help enterprises understand, manage, and improve their security posture inside GitLab.

Our team consists of 8 backend engineers, 1 Product Manager, and 1 UX designer distributed across the US, Israel, and India, and we collaborate asynchronously and organise into feature-specific squads to deliver focused outcomes.

We own initiatives such as the new Security Manager role system, security assets inventory with posture sharing, logical asset gathering and statistics, and unified configuration for GitLab's security tools.

Our main opportunity is greenfield: we are designing and shipping net-new enterprise security solutions rather than maintaining legacy systems, and defining how large organisations use GitLab to secure applications at global scale.

The base salary range for this role's listed level is currently for residents of the United States only.

This range is intended to reflect the role's base salary rate in locations throughout the US.

Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location.

The base salary range does not include any bonuses, equity, or benefits.

See more information on our benefits and equity.

Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

United States Salary Range $98,000-$210,000 USD

XML job scraping automation by YubHub

In this greenfield territory, you'll support change and innovation, help customers navigate their decision process, and act as a trusted partner to new customers as they adopt GitLab's AI-powered DevSecOps platform. You'll collaborate closely with a dedicated SDR pod, Solutions Architecture, Marketing, and Customer Success.

Responsibilities:

• Manage the full new logo acquisition cycle from first outreach through close for high-growth target accounts
• Build and maintain strong pipeline coverage through consistent, high-quality prospecting across phone, email, social, and creative outbound channels
• Run effective discovery meetings to uncover business pain, quantify impact, and align GitLab's value proposition with executive-level priorities
• Navigate complex, multi-stakeholder sales cycles, engaging C-level executives, IT leaders, and cross-functional buying committees to drive consensus
• Develop and execute strategic territory plans, including account segmentation, prioritization, and tailored engagement strategies for high-potential prospects
• Partner with Solutions Architecture and Customer Success to orchestrate technical evaluations, proofs of concept, and smooth post-sale handoffs
• Apply GitLab's sales methodologies, including MEDDPICC and Command of the Message, to qualify pipeline, support healthy deal progress, and maintain predictable forecasting
• Maintain consistent Salesforce practices with detailed account notes, use cases, and competitive insights that support accurate forecasting and continuous improvement

Requirements:

• Experience in B2B SaaS sales focused on net-new logo acquisition and new business development
• Demonstrated success building territories from scratch, generating pipeline in greenfield accounts, and closing new customers
• Familiarity with consumption-based or usage-based business models and ability to position value beyond traditional licensing structures
• Strong discovery, qualification, and consultative selling skills for engaging C-level executives and multi-stakeholder buying groups
• Ability to manage multiple complex opportunities at once while maintaining an organized prospecting and follow-up cadence
• Proficiency with a modern sales tech stack, including tools such as Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, and 6sense
• Comfortable working in a dynamic environment with a focus on continuous learning, coaching, and iteration
• Openness to candidates with varied backgrounds who bring transferable new business, prospecting, and relationship-building skills

About the team: The New Business team is responsible for driving net-new logo acquisition and expanding GitLab's presence in untapped markets. Operating like a startup within GitLab, the team is made up of New Business Account Executives partnered with a dedicated SDR pod and supported by Sales Engineering, Marketing, and Customer Success, collaborating asynchronously across multiple regions and time zones.

The primary opportunities ahead include accelerating adoption of GitLab's AI-powered DevSecOps platform in high-growth segments, refining our outbound strategies based on real-time market feedback, and sharing insights that shape our go-to-market approach.

XML job scraping automation by YubHub

Working in Snowflake, dbt, Tableau, and VS Code, you'll turn ambiguous business questions into trusted, well-documented data products that serve as a single source of truth for performance and targets versus actuals. You'll also help improve our Enterprise Analytics handbook and core data foundations so strategy, processes, and metric definitions are clear and usable in our all-remote, values-driven environment.

Responsibilities:

• Build and maintain executive-facing scorecards, go-to-market performance views, and new-customer reporting that connect pipeline, bookings, and product usage signals into targets-versus-actuals tracking by motion.

• Design performant, reusable Tableau Cloud data sources and help shape the underlying dbt models so reporting layers are stable, governed, and aligned to single-source-of-truth patterns.

• Collaborate with Analytics Engineering and Data Engineering to improve dbt models that support reliable, scalable reporting for business stakeholders.

• Document metric logic, data lineage, and Tableau usage patterns in the handbook so stakeholders can understand how data products are built and used.

• Implement and monitor data quality checks and reconciliations across Snowflake, Salesforce, and other go-to-market systems to strengthen trust in company-level reporting.

• Partner with Revenue Operations, Finance, and go-to-market analysts and stakeholders to define questions, align on metric definitions and pacing logic, and deliver dashboards and deep-dive analyses.

• Present insights in a clear, actionable way for both operational and executive audiences so teams can make better decisions faster.

• Share best practices in SQL, data visualization, and go-to-market analytics, including code reviews and pairing support on high-priority dashboards.

Requirements:

• Strong analytical skills with the ability to frame ambiguous business questions, structure analysis, and translate findings into clear recommendations for go-to-market and executive stakeholders.

• Advanced SQL skills working with large, complex data models, preferably in Snowflake, including joining many tables and building reusable queries and views.

• Proven experience building executive-facing dashboards in Tableau or a similar business intelligence tool, including data source design, performance tuning, and visualization best practices.

• Deep understanding of go-to-market concepts such as new-customer and first-order metrics, pipeline, bookings, Net ARR, go-to-market motions, sales segments, and marketing funnel metrics.

• Strong command of GenAI tools for daily use in your work and the judgment to use them effectively to improve speed and quality.

• Ability to communicate complex analyses in a clear, concise way through presentations, written narratives, and data visualizations for both technical and non-technical audiences.

• Comfort working in an all-remote, asynchronous environment, with a high level of ownership and the ability to drive work forward independently.

• Alignment with GitLab's values and openness to applying transferable skills from related analytics, revenue operations, or business intelligence roles.

• Experience with dbt and modern analytics engineering patterns, including trusted marts, certified sources, and documented lineage, is helpful but not required.

XML job scraping automation by YubHub

You'll break into net new enterprise accounts and expand GitLab's footprint within existing customers, using a consultative approach to understand their business needs and guide successful adoption and expansion of GitLab.

You'll work closely with pre- and post-sales teams and strategic channel partners to drive full-cycle sales, from prospecting and qualification through rollout, usage, and long-term growth, while acting as the voice of your customers by feeding their feedback and product ideas into GitLab's public issue tracker.

Responsibilities

• Manage and support GitLab's major account(s)
• Manage the end-to-end sales process through engagement of appropriate resources such as Solutions Architects, Customer Success Managers, Professional Services, Marketing, Executives, Partners, and the Channel.
• Leverage solution selling expertise to respond efficiently to customer needs and identify business potential in order to build a strategic, long-term partnership with your customers.
• Has a deep understanding of the customer, including an understanding of their performance metrics and develops plans in anticipation of the customer's business strategies and goals.
• Expand knowledge of industry as well as the competitive posture of the company
• Contribute to root cause analysis on wins/losses.
• Communicate lessons learned to the team, including account managers, the marketing team, and the technical team
• Provide account leadership and direction in the pre- and post-sales process
• Conduct sales activities including prospecting and developing opportunities in major accounts
• Ensure the successful rollout and adoption of GitLab products through strong account management activities and coordination with pre-and-post sales engineering and support resources
• Utilize a consultative approach, discuss business issues with prospect and develop a formal quote, a written sales proposal or a formal sales presentation addressing their business needs.
• Develop an account plan to sell to customers based on their business needs.

Requirements

• French and German: Full professional proficiency
• Experience selling into highly complex organisations
• Demonstrated consistent results and overachievement of quota
• Excellent communication and presentation skills; comfortable presenting to C-Level executives.
• Experience with solutions selling and positioning value to customers based on their needs.
• Deep understanding of with Git, Software Development Tools, Application Lifecycle Management
• You share our values, and work in accordance with those values.
• Ability to use GitLab
• Ability to travel if needed and comply with the company's travel policy

XML job scraping automation by YubHub

You'll work with sophisticated buyers at high-growth companies and enterprises, navigating complex sales cycles while staying focused on building pipeline and progressing deals in a sustainable way.

You'll guide prospects through their first evaluations of GitLab's AI-powered DevSecOps platform, building a healthy, sustainable pipeline that translates into new Net ARR and long-term opportunity.

In this role, you'll act as a key connector between prospective customer stakeholders and GitLab's field organisation so prospects see GitLab as a trusted partner from the first interaction through close.

You'll build and own a greenfield APAC territory, establish repeatable new logo sales motions, and regularly forecast and report on deal progress, prospecting activities, and pipeline health.

This opportunity is ideal for someone who combines enterprise-level sophistication with a strong sense of initiative and responsiveness.

You know how to sell innovation and change through customer vision expansion, shorten decision cycles while building trust at the C-level, and confidently position GitLab as the most comprehensive AI-powered DevSecOps platform.

You'll own the entire sales cycle from initial outreach through close, help build a healthy pipeline, and engage in regular outbound prospecting to break into new accounts and build relationships from scratch.

Responsibilities

• Own the full new logo acquisition cycle for your APAC territory from prospecting through close, introducing prospects to GitLab's AI-powered DevSecOps platform for the first time.

• Build and maintain a healthy pipeline of qualified opportunities through proactive outbound prospecting and follow-up to support new logo and Net ARR targets.

• Run 3-5 high-quality discovery meetings per day with senior stakeholders, uncovering business pain points in their software delivery lifecycle and articulating compelling value propositions that progress opportunities and build a qualified pipeline toward quarterly new logo and Net ARR goals.

• Navigate complex, multi-stakeholder sales processes with C-level executives, IT leaders, and cross-functional buying committees in high-growth and enterprise organisations evaluating DevSecOps platforms.

• Develop and execute strategic territory plans for your APAC patch within 30 days, identifying high-value targets and creating a qualified account prioritisation strategy for greenfield accounts that align with GitLab's ideal customer profile.

• Partner with Solutions Architecture and Customer Success to orchestrate technical evaluations and proofs of concept (POCs), and ensure smooth post-sale transitions for new customers adopting GitLab.

• Master our sales methodology (for example, MEDDPICC and Command of the Message) to qualify opportunities, manage deal velocity, and contribute to predictable new logo revenue for GitLab.

Requirements

• B2B SaaS sales experience with a strong focus on new business development and net-new logo acquisition, ideally selling complex platforms or solutions.

• Experience managing fast-paced, complex B2B sales cycles with multiple stakeholders, using a consultative, value-based approach and familiarity with platform, subscription, or usage-based commercial models to articulate value beyond traditional licensing.

• Strong discovery and qualification skills, partnering with Sales Development, Solutions Architects, Customer Success, and Marketing to run evaluations and proofs of concept, build compelling C-level business cases, and ensure seamless post-sale handoffs.

• Familiarity with modern sales methodologies (for example, MEDDPICC and Command of the Message) and demonstrated ability to streamline sales cycles while managing multiple active opportunities with accurate forecasting and strong Salesforce hygiene.

• Excellent communication, storytelling, and presentation skills with the ability to build appropriate urgency when needed, influence internal and external stakeholders, and stay composed in dynamic or challenging situations, supported by a strong work ethic, sense of ownership, and motivation to succeed in a high-growth environment.

• An adaptable, coachable approach, with a track record of excelling in a dynamic, fully remote environment.

• Proficiency with a modern sales tech stack (for example, CRM, sales engagement, data enrichment, conversation intelligence, and intent tools) and the ability to quickly learn new platforms.

XML job scraping automation by YubHub

In this role, you'll work closely with frontend engineers, Product, UX, and Security to create reliable, scalable systems that support both technical and non-technical users across GitLab's planning experience. As part of GitLab's AI-first culture, you'll also use the Duo Agent Platform in your daily workflow to improve productivity and support faster iteration.

Some examples of our projects:

• Building AI agents such as the planner agent to support planning and knowledge management workflows
• Architecting MCP integrations that expose GitLab GraphQL APIs to external AI tools and platforms

As a senior engineer, you'll lead backend architecture for Wiki, Pages, Markdown, and text editor capabilities used across GitLab. You'll design and build AI agents that support planning and knowledge management workflows. You'll also architect MCP integrations that connect GitLab GraphQL APIs with external AI platforms and tools.

Key responsibilities include:

• Leading backend architecture for Wiki, Pages, Markdown, and text editor capabilities used across GitLab
• Designing and building AI agents that support planning and knowledge management workflows
• Architecting MCP integrations that connect GitLab GraphQL APIs with external AI platforms and tools
• Driving improvements in reliability and performance across application code, PostgreSQL queries, Redis usage, and background jobs
• Developing and evolving GraphQL APIs that are clear for frontend engineers and support scalable product experiences
• Collaborating with frontend engineers, Product, UX, and Security to break down complex work into shippable iterations
• Mentoring engineers through code review, technical discussions, and shared backend best practices
• Supporting incident response and production debugging, then turning learnings into lasting system improvements

Requirements include:

• Strong experience building and maintaining backend applications with Ruby on Rails, including core components such as ActiveRecord and Redis
• Experience designing and supporting GraphQL APIs with attention to usability, maintainability, and performance
• Knowledge of PostgreSQL query design, optimization, and scaling in high-traffic production systems
• Experience building or integrating AI agents, intelligent workflows, or related platform capabilities
• Familiarity with Model Context Protocol (MCP) or similar patterns for connecting APIs to external tools and platforms
• Ability to investigate production issues, debug complex systems, and improve reliability over time
• Experience leading technical decisions, mentoring engineers, and contributing to engineering standards across a team
• Clear communication and cross-functional collaboration skills, with openness to candidates who bring transferable experience from adjacent backend or platform work

The Plan: Knowledge group owns core knowledge management experiences in GitLab, including Wiki, Pages, Markdown, and Text Editors, and is expanding those foundations with AI-powered capabilities such as the planner agent and MCP-based integrations. The team includes 6 engineers and works with a Product Manager, Engineering Manager, Product Designer, and Technical Writer.

XML job scraping automation by YubHub

Key responsibilities include:

• Building, maintaining, and managing relationships with the GitLab field sales organization
• Proactively engaging with GitLab AEs, ASMs, and geo leadership
• Facilitating territory mapping and identification of new joint opportunities
• Resolving route conflicts appropriately
• Identifying and supporting regional-specific demand generation/pipeline building activities with strategic partners
• Contributing to quarterly business reviews (QBRs) within your assigned territory
• Participating in annual planning within the Ecosystem organization
• Providing cloud-related weekly forecasts and/or progress reports
• Escalating critical business issues to Ecosystem team management

To succeed in this role, you will need:

• Experience selling software development tools and/or application lifecycle management solutions via strategic partnerships
• Experience selling open source solutions
• Experience with B2B sales
• Interest in GitLab and open source software
• Effective written and verbal communication skills
• Strong interpersonal skills and an ability to remain calm under pressure
• Established personal network within the industry
• Results-oriented perspective
• Ability to use GitLab
• Experience with Salesforce
• Ability to travel up to 50%
• Native German speaker

XML job scraping automation by YubHub

Reporting to the Director, SOX PMO Leader within the CAO organization, you'll play an important part in helping GitLab build a scalable, practical SOX environment that supports growth while improving consistency, readiness, and efficiency.

This is a strong fit if you're motivated by work that combines program leadership, cross-functional partnership, and hands-on execution. In your first year, you'll help coordinate walkthroughs, maintain business control documentation, support risk assessment and remediation efforts, and identify opportunities to automate SOX activities to reduce manual work and improve control reliability.

Key Responsibilities:

• Serve as the primary subject matter expert for assigned SOX business processes and provide guidance to support compliance with SOX requirements.

• Partner with the IT SOX PMO to assess new systems, applications, and related controls for compliance readiness.

• Assist with the annual SOX risk assessment by helping evaluate process risks and control coverage.

• Monitor emerging risks and update controls, documentation, and process expectations as business needs change.

• Coordinate and lead SOX business walkthroughs with control owners and cross-functional stakeholders.

• Develop and maintain control documentation, including process narratives, flowcharts, and risk and control matrices.

• Assess control deficiencies and work with management to develop, implement, and track remediation plans.

• Collaborate with leaders across Finance, Operations, Legal, HR, Sales, Engineering, and IT, as well as internal and external auditors, to support an effective SOX audit process and identify automation opportunities within the SOX environment.

Requirements:

• Experience with auditing, risk assessment, internal controls, and root cause analysis in a SOX or similar compliance environment.

• Knowledge of SOX compliance requirements and internal control frameworks such as the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

• Ability to evaluate business processes, identify control gaps, and support practical remediation planning.

• Skill in creating and maintaining clear process documentation, including narratives, flowcharts, and risk and control matrices.

• Strength in written and verbal communication, including the ability to explain requirements, provide training, and influence stakeholders across functions.

• Judgment to navigate complex issues using critical thinking, sound recommendations, and a balanced approach to risk.

• Familiarity with software or technology company environments and with tools such as AuditBoard is useful.

• Openness to candidates with transferable experience from audit, accounting, finance, compliance, or related fields, along with relevant education in Accounting, Finance, or a similar area; professional certifications such as Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) are a plus.

About the Team:

The SOX PMO team is a second-line function within GitLab's CAO organization that owns and manages the enterprise SOX compliance program across risk assessment, control design, documentation, and coordination with external auditors, while Internal Audit operates as the independent third-line function for SOX testing.

The team works as both a subject matter expert group and a business partner to first-line control owners across the company, helping build control frameworks that are practical, scalable, and aligned with a fast-growing business.

As an all-remote team, we collaborate asynchronously across regions and functions, with a strong focus on balancing strategic program leadership with hands-on execution as GitLab continues to evolve.

How GitLab Will Support You:

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

The team drives annual planning, owns the operating plan, long-term financial model, and partners with the business to drive efficient growth. In this individual contributor role reporting to the Senior Director of GTM FP&A, you'll serve as a trusted finance business partner for the Professional Services organisation, owning the function end-to-end across bookings, revenue delivery, costs, and margin.

You'll work closely with Professional Services leadership on annual planning, long-range planning, forecasting, month-end close, and driving key business decisions.

Responsibilities:

Serve as a trusted finance business partner to Professional Services and cross-functional leaders, influencing day-to-day decisions that improve bookings, revenue delivery, cost management, and margin performance.

Own budgeting, forecasting, and reporting for the Professional Services P&L while delivering insights that improve decision making.

Partner with business leaders to turn data into clear recommendations that support planning, investment, and performance decisions.

Build and maintain financial models in Google Sheets to evaluate performance, test scenarios, and support strategic initiatives.

Drive monthly close analytics, including variance analysis to identify risks, surface business drivers, and improve forecast accuracy.

Support long-range planning and headcount planning with cross-functional partners to align hiring plans with business goals.

Improve FP&A processes to increase efficiency and predictability.

Present concise financial insights to stakeholders to drive alignment and decisive action on priorities that align to company objectives.

Requirements:

Experience in FP&A or related finance roles, with the ability to support planning, forecasting, close, and performance management in a fast-moving business environment.

Strong understanding of financial statements, accounting principles, and core FP&A workflows.

Advanced financial modeling and spreadsheet skills, including strong Google Sheets capability, with the ability to build clear, decision-ready analyses.

Comfort working with large data sets and using planning, reporting, or visualization tools to support analysis and decision-making.

Strong communication, analytical, and business partnering skills, with the ability to own a functional area, influence stakeholders, and turn financial and operational data into clear recommendations.

Ability to work independently in a remote environment, manage multiple priorities, and navigate ambiguity.

XML job scraping automation by YubHub

This is an exciting time to join the Plan & Analytics stages, as we work in GitLab's Plan space, which sits at the most human and strategic layer of the software development lifecycle. Here, ideas, priorities, and intentions are formed, making it the perfect frontier to explore how AI can augment not just execution, but thinking itself.

As AI accelerates the speed at which code is written and shipped, the Plan space becomes even more critical, because the bottleneck is rapidly shifting from 'how fast can we build?' to 'how clearly can we define what to build and why?' This creates a rare opportunity to reimagine how teams collaborate, how requirements evolve, and how AI can transform a traditionally manual, document-heavy process into a dynamic, intelligent system that connects strategy directly to delivery.

You will work closely with the Product Management and Engineering teams to execute on the product roadmap and priorities. Some examples of our projects include Work Items, Saved Views, and Software Factory.

Responsibilities:

• Proactively identify large, strategic UX opportunities that span both inside your areas and across the product.
• Work with other product design managers, staff, and principal product designers to drive cross-product initiatives through awareness and prioritization.
• Identify strategic user research initiatives that span multiple stage groups (and possibly the entire product), and work with other product design/research managers to organize research efforts.
• Be a frequent and active participant in milestones by reviewing UX deliverables (such as research and designs) that your team creates, and provide feedback to ensure high-quality output.
• Communicate the value of UX to cross-functional GitLab team members and work with them to leverage the product development flow.
• Help the product teams of areas you support to prioritize UX initiatives including Deferred UX, triage and resolution of UX bugs, and overall usability improvements to the product.
• Lead UX Scorecard initiatives in order to consistently measure the experience of your product areas and show improvements over time.
• Contribute to product direction conversations, with emphasis on leading the experience vision for your product areas.
• Hire, grow and retain a world-class team of Designers.

Requirements:

• Experience managing a group of designers remotely, who work on complex products.
• Deep experience building AI experience for the software development lifecycle.
• Deep experience designing for large-scale enterprise platforms.
• Experience defining/executing on the high-level strategy (the why) and creating design deliverables (the how) based on research.
• Experience driving organizational change with cross-functional stakeholders, including Product Management and Engineering.
• Solid visual awareness with understanding of basic design principles and accessibility.
• You share our values, and work in accordance with those values.
• You possess leadership qualities needed to thrive at Gitlab.
• Ability to use GitLab.

XML job scraping automation by YubHub

In this role, you'll build thoughtful hiring strategies tailored to the unique demands of each G&A function, while leading a team of recruiters who can navigate complexity, earn trust quickly, and consistently deliver quality. You'll shape how G&A hiring gets done at GitLab by creating repeatable processes, driving a best-in-class candidate experience, and serving as the talent advisor your business partners rely on.

Key Responsibilities:

• Build and lead a high-performing recruiting team across G&A functions, including People, Legal, Finance, and CIO, while fostering a culture of accountability, growth, and high standards
• Design and execute recruiting strategies that scale with GitLab's growth, including structured interview processes and hiring frameworks tailored to the unique demands of each G&A function
• Partner strategically with senior G&A leaders to understand talent requirements, provide market insights, and guide hiring decisions through complexity and trade-offs
• Champion diversity, equity, and inclusion throughout all recruiting processes and hiring decisions
• Carry a personal requisition load when needed, focused on senior and specialized G&A roles, staying close to the work and modeling what great recruiting looks like for your team
• Develop and mentor recruiters through coaching, feedback, and clear development plans, building team capability while keeping engagement high
• Use data and analytics to track team performance, surface bottlenecks, and continuously optimize hiring strategies across the G&A portfolio

Requirements:

• Demonstrated success leading recruiting teams across G&A functions such as People, Legal, Finance, or CIO, with a track record of developing talent, navigating diverse regional talent markets, and delivering hiring outcomes across all global regions (AMER, EMEA, and APJ)
• Proven ability to earn trust with senior G&A leaders while staying hands-on and close to the work
• Systems thinking approach to building scalable recruiting processes across a diverse functional portfolio
• Skilled at using data and analytics to drive recruiting strategy, identify gaps, and demonstrate measurable impact to stakeholders
• Track record of sourcing, engaging, and closing passive candidates for specialized and senior-level G&A roles
• Thrives in fast-moving, ambiguous environments where quick problem-solving and quality candidate experience go hand in hand
• High emotional intelligence and collaborative leadership style, with genuine investment in team growth and low ego
• Proven commitment to building inclusive teams and embedding equitable practices into recruiting processes
• Experience leading effectively in a remote-first, globally distributed environment across time zones

How GitLab Supports Full-Time Employees:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

XML job scraping automation by YubHub

You'll work across Omnibus GitLab, GitLab Helm Charts, the GitLab Environment Toolkit (GET), and the GitLab Operator to improve reliability, security, and scalability in production-grade environments. This is a hands-on role where you'll partner with Distribution Engineers, Site Reliability Engineers, Release Managers, Security, and Development teams to make self-managed GitLab easier to use across a wide range of platforms.

Some examples of our projects:

• Evolve Omnibus GitLab, Helm Charts, GET, and the GitLab Operator to support new GitLab features and architectures

• Improve installation, upgrade, and validation automation for large-scale self-managed GitLab deployments

Maintain and improve the Omnibus GitLab package so GitLab components work reliably in self-managed deployments.

Develop and support GitLab Helm Charts for scalable, production-ready Kubernetes deployments.

Enhance the GitLab Environment Toolkit (GET) and validated reference architectures used by enterprise and internal users.

Support and extend the GitLab Operator for Kubernetes-native lifecycle management of GitLab installations.

Improve the installation, upgrade, and day-to-day operating experience across supported self-managed platforms.

Collaborate with Security to address vulnerabilities and strengthen secure defaults and configurations across the deployment stack.

Build and maintain automation and continuous integration and continuous deployment pipelines that validate deployment tooling across Omnibus, Charts, GET, and the Operator.

Partner with Distribution Engineers, Site Reliability Engineers, Release Managers, and Development teams to integrate new features and keep user-facing documentation accurate and useful.

Experience building and maintaining backend services in production environments, especially in deployment, infrastructure, or platform tooling.

Practical knowledge of Kubernetes operations, including authoring and maintaining Helm charts.

Proficiency with Ruby and Go, along with scripting skills to automate workflows and tooling.

Familiarity with Terraform and infrastructure as code practices across cloud and on-premises environments.

Hands-on experience with relational databases, especially PostgreSQL, including performance and reliability considerations.

Understanding of secure, scalable, and supportable deployment practices, along with observability tools such as Prometheus and Grafana.

Experience collaborating in large codebases and distributed teams, including writing clear user-facing documentation and implementation guides.

Openness to learning new technologies and applying transferable skills across different parts of the GitLab deployment stack.

The Upgrades team is part of GitLab Delivery and delivers GitLab to self-managed users through supported, validated deployment tooling. The team maintains Omnibus GitLab, Helm Charts, the GitLab Operator, and the GitLab Environment Toolkit (GET) to help self-managed users deploy GitLab securely and reliably across diverse environments. You'll join a distributed group of backend engineers that works asynchronously across time zones and collaborates closely with Site Reliability Engineering, Release, Security, and Development teams. The team is focused on improving installation and upgrade workflows, strengthening automation and security, and helping self-managed customers run GitLab successfully at any scale.

XML job scraping automation by YubHub

We’re looking for an Intermediate Infrastructure Security Engineer to further our automation efforts in support of our GitLab Dedicated for Government product offering. You’ll have the opportunity to contribute to tooling that operates our FedRAMP environment, identify and develop remediations for infrastructure vulnerabilities, and partner with more senior engineers to review upcoming project architectures to ensure that they are built to the rigorous standards we hold.

Support the Public Sector SRE team as a stable counterpart, identify and help mitigate security issues, misconfigurations, and vulnerabilities related to GitLab’s cloud, container and Kubernetes infrastructure, build tooling to increase our visibility into environments to expedite vulnerability detection, own efforts securing GitLab's FedRAMP environment, support other security teams as an Infrastructure SME, document best practices and remediations to help engineers learn from common vulnerability types, partner with senior engineers to review new architectures and projects and provide feedback cross-functionally, fulfill the Product Security Division Mission of securing GitLab Infrastructure with our own product (“dogfooding”).

To be successful in this role, you will need to have hands-on experience with public cloud providers (ex. AWS, GCP, Azure), development experience with Ruby, Python, Go, experience with Infrastructure-as-Code (IaC) tools (ex. Terraform, Ansible, Chef), knowledge of the Linux operating system, familiarity with containers (Docker) and orchestration platforms (Kubernetes), an interest in Information Security, demonstrated experience working collaboratively with cross-functional teams, proficiency to communicate over a text-based medium (Slack, GitLab Issues, Email) and can succinctly document technical details, share our values, and work in accordance with those values.

Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position.

XML job scraping automation by YubHub

This role reports to the Manager of Procurement and is a good fit for someone who enjoys combining process ownership, stakeholder support, and analysis in a fast-moving, all-remote environment. You will be a key operator in Zip, GitLab's procurement system, and help create a more consistent and efficient experience for internal stakeholders.

In your first year, you will be expected to strengthen day-to-day procurement operations, improve visibility through key performance indicator reporting and spend analysis, and support the business with purchasing needs.

This is a fully remote role that requires meaningful overlap with Pacific Time Zone business hours.

XML job scraping automation by YubHub

The ideal candidate will have a proven track record in software/technology sales, consulting or customer success. They will have proven experience leading teams, driving software adoption, and building and scaling customer success management practices. They will have experience with software development lifecycle processes and tools as well as agile and/or DevOps practices. They will be knowledgeable with cloud/container technologies (e.g., Kubernetes, Docker), application security (SAST, DAST) and/or cloud deployment models (AWS, GCP, Azure) is a plus. They will have a proven ability to develop strategies, translate them into initiatives and track successful delivery. They will have demonstrated ability to lead managers and successfully manage global, distributed teams across cultures, lines of business, and geographies. They will possess a strong management presence and leadership ability, with communication and interpersonal skills that inspire and motivate leaders and teams. They will demonstrate operational excellence in analytical thinking, process development and improvement, problem-solving, communication, delegation, and planning. They will be able to collaborate across the organization and with external stakeholders. They will have experience successfully working with senior executives (VP/CxO). They will hold strong operational skills that will drive organizational efficiencies and customer satisfaction. They will be comfortable giving and receiving positive and constructive feedback. They will be able to connect technology with measurable business value. They will have strategic thinking about business, products, and technical challenges.

XML job scraping automation by YubHub

You'll focus on major enterprise prospects and customers, guiding them through complex DevSecOps and software delivery transformations across areas like CI/CD automation, secure development, and infrastructure modernisation.

In this role, you'll act as a key connector between customer stakeholders and GitLab's field organisation so GitLab is seen as a trusted, long-term partner before, during, and after the sale.

In your first year, you'll be expected to build and manage a healthy enterprise pipeline, create repeatable sales motions, and drive successful rollouts and adoption that translate into measurable results and long-term expansion.

Responsibilities

• Support GitLab's strategic large prospects and customers as a trusted advisor throughout their DevSecOps journey.

• Drive the full sales cycle in large, complex enterprises, including prospecting, qualifying, developing, and closing new opportunities across your assigned accounts.

• Provide strong account leadership and direction in both the pre-sales and post-sales process to ensure customers realise value from GitLab's AI-powered DevSecOps platform.

• Coordinate closely with Solutions Architects, Customer Success, Support, and strategic channel partners to design and execute account strategies that drive adoption, expansion, and retention.

• Develop and execute structured account plans based on customer business needs, including opportunity mapping, stakeholder alignment, and multi-threaded engagement across technical and business teams.

• Ensure successful rollout and ongoing adoption through proactive account management activities, regular business reviews, and clear alignment on customer outcomes.

• Prepare and deliver accurate activity and forecast reports, and contribute to root cause analysis on wins and losses while sharing lessons learned with account managers, marketing, and technical teams.

• Act as the voice of the customer by sharing feedback and product ideas, and use a consultative approach to create proposals, quotes, and presentations that clearly link GitLab's solutions to customer business objectives.

Requirements

• A true desire to see customers achieve meaningful outcomes and long-term value from their investment in GitLab.

• Experience driving complex B2B software sales cycles with large enterprises, ideally in DevSecOps, software development tools, or adjacent SaaS solutions.

• Proven success selling into large, strategic organisations, with the ability to build trusted relationships with C-level and senior stakeholders across business and technical teams.

• Able to provide a high degree of account management and control, working under minimal supervision on complex opportunities while maintaining clear communication and alignment.

• Ability to generate new business and expand existing accounts through consultative, multi-stakeholder sales motions that result in sustainable, long-term partnerships.

• Experience collaborating with strategic channel partners to develop opportunities, co-sell, and support successful customer adoption.

• Excellent negotiation, presentation, and closing skills, with effective written and verbal communication that influences internal and external stakeholders.

• Preferred experience with Git, software development tools, application lifecycle management, or security/application security tools.

• You share our values and work in accordance with them, use GitLab in your daily work, and are able to travel if needed while following GitLab's travel policy.

About the team

The Enterprise Sales team is responsible for driving growth, adoption, and long-term value for GitLab's AI-powered DevSecOps platform with our largest and most strategic customers.

As a Major Account Executive on the AMER Enterprise team, you'll be part of a distributed, all-remote team that works asynchronously across regions and partners closely with GitLab's sales engineering, marketing, and customer success teams.

We value transparency, collaboration, and a consultative approach, and we support one another through shared account planning, regular deal reviews, and knowledge sharing focused on enterprise customers across regulated and large-scale environments.

XML job scraping automation by YubHub

You'll own the technical evaluation and validation stages of the sales cycle, guide customers through proofs of concept and value, and connect GitLab's modern software development, operations, and cloud capabilities to measurable value.

In this role, you'll work closely with sales and cross-functional GitLab teams, provide technical guidance from first conversation through successful deployment, and act as a customer advocate back into Product, Sales, and Marketing.

With your TS/SCI with poly clearance and deep familiarity with government environments, you'll shape and execute strategies that build mindshare, expand GitLab usage, and establish long-term, trusted relationships across public sector accounts.

Responsibilities:

• Engage with public sector customers, both onsite and remotely, to provide technical expertise and guidance throughout the pre-sales process, including tailored demos, technical presentations, and hands-on workshops.

• Collaborate with the sales team to shape and execute account strategies that drive GitLab adoption within government environments.

• Own the technical evaluation process, including proof of concept (POC) and proof of value (POV) design and delivery, tender and audit support, and technical input into proposals.

• Lead the creation of Customer Success Plans that capture technical success criteria and handoff details from the pre-sales process, ensuring a smooth path to deployment and adoption.

• Build and deepen relationships with technical and business stakeholders so they become advocates for GitLab within their organizations.

• Serve as the customer advocate internally by channeling feedback and insights to Product, Sales, Marketing, and other GitLab teams to influence roadmap and messaging.

• Maintain and expand your expertise in GitLab and related technologies, including modern software development, operations, and cloud practices, and create reusable examples and assets for customers and partners.

• Run Value Stream Assessments with support from senior Solutions Architects to identify opportunities for customers to improve their software delivery with GitLab.

Requirements:

• Active TS/SCI clearance with polygraph and ability to meet all applicable government eligibility requirements as a United States Person.

• Residing in the Washington, D.C. area and ability to travel for onsite engagement with public sector customers, based on business and customer needs.

• Background in technical pre-sales, consulting, or information technology roles, ideally with U.S. public sector or federal customers, where you guided customers through evaluations and solution design.

• Hands-on experience using GitLab and familiarity with modern software development and operations practices, such as CI/CD, DevSecOps, and automation.

• Experience with cloud computing platforms and related technologies in regulated or security-conscious environments.

• Ability to connect technical solutions to measurable business or mission outcomes and to advise senior stakeholders on tradeoffs and options.

• Strong, confident communication and relationship-building skills, including leading customer meetings, demos, and value-focused conversations in close partnership with sales and cross-functional teams.

• Openness to learning, seeking feedback, and building new skills, including familiarity with GitLab's Solutions Architect handbook and related resources.

About the team:

The Public Sector Solutions Architect role is part of GitLab's Solutions Architect team, a group of trusted technical advisors who help government customers understand, evaluate, and adopt the GitLab DevSecOps platform.

You'll work closely with account teams, Customer Success, and Product to support public sector organizations, with a particular focus on agencies that require TS/SCI with polygraph.

The team is distributed and collaborates asynchronously across time zones using GitLab and our handbook-first practices to share knowledge, reusable examples, and best practices.

You'll help the team address unique public sector challenges such as security, compliance, and mission-critical software delivery, and contribute customer insights that shape our product direction.

XML job scraping automation by YubHub

Your primary focus is reducing the friction that pricing questions create in the field. You'll build playbooks, messaging frameworks, tier differentiation guidance, objection handling, and value quantification tools that make pricing changes easier to understand and easier to sell across self-serve, sales-assisted, and enterprise segments.

You'll partner closely with product management, sales leadership, finance, revenue operations, and other Product Marketing Managers to understand pricing updates, gather feedback on what's not working, and turn pricing changes into clear customer-facing value propositions and internal guidance.

In your first year, you'll build comprehensive pricing enablement that reduces sales questions and deal-cycle friction, develop competitive pricing narratives that reinforce GitLab's differentiated value, and create ROI and total cost of ownership assets that support value-based conversations tied to platform consolidation and AI-powered productivity.

Some examples of our projects:

• Creating comprehensive pricing playbooks, deal guides, and objection handling frameworks that address common questions about pricing and packaging.

• Launching pricing and packaging updates with sales training, customer-facing messaging, and supporting assets that help teams communicate changes clearly.

What you'll do

• Lead go-to-market strategy and sales enablement for GitLab's pricing and packaging across our product portfolio, creating messaging frameworks, sales plays, and guidance that help sales teams navigate pricing conversations across self-serve, sales-assisted, and enterprise segments.

• Partner with product management, sales leadership, finance, revenue operations, and other Product Marketing Managers to understand pricing and packaging changes, surface friction points from the field, and translate internal decisions into clear customer-facing value stories and internal guidance.

• Develop and own the narrative for GitLab's pricing philosophy and package differentiation, turning pricing structures into simple, compelling messaging that supports customer value discussions and purchasing decisions.

• Lead launch readiness for pricing and packaging updates, including sales training, sales and customer communications, and coordination with website and marketing journey updates so pricing changes are clear, consistent, and easy to adopt.

• Track and analyze pricing performance post-launch using adoption metrics, customer feedback, and sales insights, and turn those findings into actionable recommendations for product, monetization, and finance partners.

• Create and maintain high-impact enablement for pricing conversations, such as pricing playbooks, tier differentiation guides, deal and objection-handling frameworks, competitive pricing narratives, and ROI and total cost of ownership assets.

• Build GitLab's external thought leadership on platform economics, consumption models, and transparent, value-based pricing through content, webinars, and speaking opportunities.

• Lead cross-functional programs to improve how we communicate and operationalize pricing and packaging, and share best practices with other Product Marketing Managers to raise the quality and consistency of commercial messaging.

What you'll bring

• Experience leading pricing and packaging product marketing for B2B SaaS or enterprise software, including building sales enablement for complex products.

• Proven experience translating pricing and packaging changes into clear, repeatable sales motions, including messaging frameworks, playbooks, deal guides, and objection handling that reduce confusion and friction in the field.

• Working knowledge of common SaaS monetization models (for example, seat-based and usage-based pricing) and the ability to explain how pricing mechanics map to customer value and outcomes across self-serve, sales-assisted, and enterprise segments.

• Experience partnering cross-functionally with product management, sales leadership, finance, and revenue operations to gather feedback on pricing friction, align on launch readiness, and keep internal guidance current as pricing evolves.

• Ability to build value quantification assets for pricing conversations, such as return on investment (ROI) and total cost of ownership (TCO) frameworks, and use competitive context to strengthen commercial narratives.

• Strong written and verbal communication skills, with the ability to simplify complex pricing concepts for different audiences, including field sales, partners, customers, and executive stakeholders.

• A data-informed approach to pricing messaging, using inputs like sales feedback, win/loss analysis, pricing analytics, customer research, and competitive intelligence to improve enablement and go-to-market plans over time.

• Comfort working autonomously in an all-remote, asynchronous environment, with a self-directed approach to learning, iteration, and driving cross-functional execution.

About the team

The solutions product marketing function translates GitLab's story into clear narratives and practical sales enablement that helps go-to-market teams win. You'll work alongside other Product Marketing Managers across DevOps, security, and AI to keep our commercial narrative consistent across the platform, and you'll be a go-to partner for teammates who need clear guidance on how to position GitLab's value across tiers, add-ons, and consumption models.

The broader team works in an all-remote, asynchronous way across regions, guided by GitLab's values of transparency, iteration, and trusted empowerment. As GitLab's commercial model evolves, you'll help keep our pricing and packaging messaging clear and current by staying close to field and customer feedback.

The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, and qualifications.

XML job scraping automation by YubHub

We are seeking an experienced Enablement Lead to join our EMEA team. As an Enablement Lead, you will be responsible for developing and leading the successful execution of sales enablement programs to ensure internal and external EMEA customers and partners are equipped with content, resources, tools, and training to effectively differentiate and sell the GitLab solution.

Responsibilities:

• Develop and lead the successful execution of sales enablement programs to ensure internal and external EMEA customers and partners are equipped with content, resources, tools, and training to effectively differentiate and sell the GitLab solution.

• Partner with field leadership across the EMEA region to identify needs, build out plans, and tailor/deliver content, customized to the nuances of the specific teams/markets.

• Scope and build new enablement content, including programs focused on product knowledge, skill development, onboarding, leadership development, and many other areas, specifically for the EMEA region.

• Collaborate with the enablement content and operations teams, along with other SMEs to identify and develop core sales training and enablement curriculum, customized for the EMEA region, for various internal and external audiences.

• Ensure alignment of sales enablement activities with key internal and external events, such as new product releases, campaigns, and essential industry trade shows.

• Leverage Salesforce, Cornerstone, Gong, and other tools to deliver training to EMEA and educate them on how to use specific tools in the region.

• Develop sales training job aids, supporting materials, and assessments to enhance field effectiveness in EMEA.

• Measure and report on the effectiveness of sales enablement investments and the programs conducted.

• Determine opportunities for improving the sales learning experience and identify innovative techniques for delivery.

Requirements:

• Demonstrated progressive experience in a software sales or sales enablement role.

• Ability to continuously meet due dates and execute on projects with positive impact from stakeholders.

• Experience building relationships with sales leaders and their teams.

• Software sales or sales enablement experience, preferably with expertise in DevOps and/or Open Source.

• Working knowledge of sales training technology and methodologies; demonstrable experience with sales enablement concepts, practices, and procedures.

• Relevant experience preparing, developing, and executing sales effectiveness strategies, tactics, and action plans.

• Ability to quickly understand technical concepts and explain them to audiences of varying technical expertise (sales team, customers, channel partners, and internal support partners).

• Strong ability to interact and influence effectively with field sales professionals and management.

• Exceptional written/verbal communication and presentation skills.

• Team player with strong interpersonal skills, skilled at project and change management and cross-functional collaboration.

• Ability to thrive in a fast-paced, unpredictable environment.

• Ability to use GitLab

Aligns with GitLab Values

Additional details about our process can be found on our hiring page.

Remote-GlobalHow GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

XML job scraping automation by YubHub

You'll work at the intersection of backend engineering and infrastructure, shaping architecture in Ruby on Rails and Go, guiding decisions around role-based access control (RBAC), GraphQL APIs, and Kubernetes deployment configuration.

In your first year, you'll help move Secrets Manager toward general availability, establish technical patterns the team can build on, and represent the team's point of view in cross-functional discussions.

You'll have end-to-end ownership, from design through production operations, with room to identify what should be built next and improve how the team delivers secure, reliable features.

Responsibilities

• Build and maintain secure, readable backend code primarily in Ruby on Rails, with some development in Go for targeted components.

• Design backend architecture for complex security features, including secrets access control, pipeline security enforcement, and OpenBao integration.

• Lead the development of role-based access control models, GraphQL APIs, and supporting application patterns for features owned by the team.

• Own features end to end, from technical design and implementation through deployment, validation, and production support.

• Collaborate with Product, security partners, and other engineering teams to document tradeoffs, align on direction, and deliver iteratively in a distributed environment.

• Improve code quality, maintainability, security, and performance through code review, design iteration, and internal standards for a high-scale web environment.

• Build and maintain Helm charts, including configuration, tuning, documentation, and automated testing for Kubernetes-based deployments.

• Validate features in Kubernetes environments, including GitLab Cloud Native and Cloud Native Hybrid deployments, using GitLab testing and performance testing frameworks.

Requirements

• Experience building and maintaining backend features with a focus on secure design, data handling, and production reliability.

• Ability to write production-quality code in Ruby on Rails, including use of framework security patterns and review for common application risks.

• Working knowledge of CI/CD concepts and the ways pipelines can be misconfigured, abused, or expose sensitive data.

• Familiarity with secrets management approaches and security practices for handling credentials in CI environments; experience with tools such as HashiCorp Vault or similar systems is helpful.

• Comfort collaborating across Product and engineering teams in an asynchronous, distributed environment and communicating technical tradeoffs clearly in writing.

• Ability to review merge requests with a security-first mindset and improve solutions through feedback and iteration.

• Experience debugging production issues, including investigation of security-related behavior and proposing practical fixes.

• Openness to learning adjacent domains and tools, including Go, container security, and software supply chain security; we welcome transferable experience from different technical backgrounds.

About the Team

The Pipeline Security team builds features that make GitLab CI pipelines more secure and trustworthy for teams running sensitive workloads. We own key parts of pipeline security within GitLab's CI/CD experience, with our current focus on native secrets management for CI pipelines and Supply-chain Levels for Software Artifacts (SLSA) Level 3 capabilities to strengthen software supply chain security.

XML job scraping automation by YubHub

In your first year, you will assess the current team structure, strengthen skills and capabilities for the next phase of the function, improve collaboration across partner groups, and raise satisfaction with the docs site. This is a strong fit for a leader who can bring creative, practical thinking to a mature function and turn documentation into a more integrated, actionable part of the GitLab platform.

Key responsibilities include:

• Leading the Technical Writing organization through process evaluation and redesign, with a focus on making documentation creation more efficient and better connected to product development.
• Driving the team's AI readiness by identifying where AI can improve workflows, reduce unnecessary handoffs, and support better documentation outcomes.
• Partnering with Engineering to shift documentation earlier in the development process and establishing shared ownership of first-draft technical content.
• Collaborating with Product Management and UX to identify ways technical documentation can surface more directly in the product experience.
• Shaping the team structure and operating model so it supports current priorities, healthy management scope, and future capability needs.

To succeed in this role, you will need:

• Experience leading technical writing or documentation teams through organizational, process, or operating model change.
• Fluency with AI in both strategic and practical contexts, including using AI to improve workflows and evaluating where human judgment remains essential.
• Ability to build strong partnerships with Engineering, Product Management, UX, and other functions that influence product and content quality.
• Judgment to balance innovation with practicality, including a thoughtful approach to automation that improves work without treating people as replaceable.
• Creative problem-solving skills and comfort proposing several workable paths forward when facing ambiguity or long-standing constraints.
• Experience developing leaders and teams, including assessing capabilities, setting direction, and supporting change across an established organization.
• Strength in asynchronous collaboration and communication across distributed teams, with the ability to create clarity and momentum across time zones.
• Technical credibility in documentation, developer workflows, docs-as-code environments, and we also welcome candidates with transferable leadership experience from adjacent disciplines.
• Content strategy expertise to shape documentation priorities, information architecture, and how technical content connects to product goals and user needs.

XML job scraping automation by YubHub

Your work will shape GitLab's enterprise security posture in the rapidly growing software supply chain security market. You'll focus on SLSA Level 3 compliance, secrets management, CI/CD security hardening, and the foundations of GitLab's global zero trust architecture.

Some examples of our projects:

• SLSA Level 3 compliance and provenance attestation across GitLab's CI/CD platform
• Integrated secrets management and runner security for container-isolated, secure pipelines

You'll lead the end-to-end software supply chain security architecture for GitLab's CI/CD platform, including SLSA Level 3 implementation and CI infrastructure hardening. You'll drive cross-team technical strategy and decisions across our Software Supply Chain Security (SSCS) stage teams, aligning engineering work to SSCS strategic plans.

You'll collaborate with infrastructure and CI/CD teams to design and land long-term initiatives for secure, scalable runner architecture, container isolation, and pipeline security at scale. You'll propose and validate technical implementations that support architectural changes to improve CI/CD scaling and performance on critical paths.

You'll teach, mentor, and coach Staff Engineers and individual contributors, raising the bar on supply chain threat modeling, secrets management, artifact signing, and SBOM lifecycle practices.

You'll partner with Engineering Managers and senior leadership to define roadmaps, break down complex initiatives, and enable Staff Engineers to lead sub-department-wide efforts.

You'll engage with customers and external stakeholders as a technical consultant and spokesperson for GitLab's software supply chain security capabilities and roadmap.

You'll collaborate with product, security, and compliance stakeholders to ensure features meet enterprise security, governance, and regulatory expectations in the software supply chain security market.

Key responsibilities include:

• Providing architectural leadership across multiple engineering teams
• Shaping GitLab's enterprise security posture in the rapidly growing software supply chain security market
• Focusing on SLSA Level 3 compliance, secrets management, CI/CD security hardening, and the foundations of GitLab's global zero trust architecture

Key requirements include:

• Deep expertise in software supply chain security, including threat modeling for supply chain attack vectors, SLSA implementation and attestation systems, and SBOM generation and lifecycle management
• Strong knowledge of artifact signing and verification using the Sigstore ecosystem, including Cosign, Fulcio, Rekor, and in-toto attestations
• Experience designing and hardening CI/CD security, such as runner isolation, pipeline security controls, and secrets management in large-scale environments

Preferred qualifications include:

• Background in distributed systems and infrastructure, including building resilient CI/CD platforms that process high pipeline volumes and optimizing performance for critical paths
• Practical experience with container security and Kubernetes security, including admission controllers, policy controllers, workload isolation, and registry hardening
• Proficiency in Go or Rust in a production environment, combined with expert-level understanding of CI/CD workflows and DevSecOps best practices
• Experience operating as a Principal or Staff Engineer across multiple development teams, providing architectural leadership and partnering with Engineering Managers and senior leaders
• Demonstrated capacity to clearly communicate complex problems and solutions

Our Software Supply Chain Security stage engineering teams are responsible for authentication and access within GitLab. We also build features that help customers manage vulnerabilities, dependencies, security policies, and compliance frameworks across their organizations.

The base salary range for this role's listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits.

XML job scraping automation by YubHub

You'll partner with customers after the sale to align on objectives, enable them on key GitLab use cases, and guide their adoption journey so they get ongoing and increasing return on investment.

You'll act as the primary GitLab liaison for your book of customers, connecting them with Product Management, Engineering, Support, Sales, and Professional Services as needed, while staying current on GitLab releases, best practices, and common workflows including Git, CI/CD, and DevSecOps.

In this role, you'll focus on driving adoption, retention, growth, and overall satisfaction, using your technical understanding of software development pipelines and your ability to build strong, outcome-focused relationships.

Responsibilities:

• Partner with customers to translate pre-sales command plans and desired business outcomes into clear, actionable objectives.

• Guide customers on how to use the GitLab platform, best practices, and common use cases to support adoption and value realization.

• Map and manage the customer journey, helping customers plan for future adoption across additional use cases.

• Act as the primary GitLab liaison for your customers, coordinating responses to questions, issues, and escalations.

• Collaborate with GitLab Support, Product Management, Sales, Professional Services, and other teams to address needs and share customer feedback.

• Own a book of business focused on driving product adoption, customer retention, growth, and overall satisfaction.

• Stay current on GitLab releases and updates, and proactively educate customers on relevant new capabilities and improvements.

Requirements:

• Experience working directly with customers to understand their goals and translate desired business outcomes into clear, actionable objectives.

• Understanding of Git, typical branching strategies, and the software development lifecycle, including continuous integration, continuous deployment, and DevSecOps practices.

• Ability to learn and explain the GitLab platform, common best practices, and use cases to guide customers through their adoption journey.

• Background in customer success or a related function with a focus on driving adoption, retention, satisfaction, and account growth.

• Skill in managing a portfolio or book of customers, prioritizing engagement, and tracking progress against agreed outcomes.

• Strong verbal, written, presentation, and organizational skills, with the ability to communicate complex technical concepts in simple terms.

• Demonstrated analytical, problem-solving, and project management skills, with attention to detail and follow-through.

• Alignment with GitLab's values, ability to work as a self-directed team player in an all-remote environment, and openness to leveraging transferable experience from varied backgrounds.

About the Team:

The Customer Success Management team aligns GitLab customers' business outcomes with the value of our AI-powered DevSecOps platform by focusing on three core themes: align, enable, and expand.

We serve as a central liaison between customers and the broader GitLab ecosystem, collaborating closely with Product Management, Engineering, Sales, Professional Services, and Support to streamline communication and resolve issues.

As a fully remote, globally distributed team, we work asynchronously across time zones using GitLab and our handbook as the single source of truth, with a shared focus on driving adoption, retention, and expansion while continually improving customer return on investment.

For more on how we work, see the CSM Handbook.

How GitLab Will Support You:

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle.

You'll hire, coach, and retain a high-performing team, set clear expectations, and be accountable for how your team runs complex technical evaluations, articulates business outcomes, and collaborates with Sales, Engineering, Product Management, and Marketing.

You'll model the work of a Solutions Architect yourself, from solution design through technical presentations, so your team is equipped to drive meaningful customer change with GitLab.

Key responsibilities include:

• Leading a distributed team of intermediate and senior Solutions Architects supporting Enterprise customers in the West territory.

• Coaching, mentoring, and developing team members through regular feedback, career support, and skills development in both technical and consultative areas.

• Growing and retaining a high-performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results-focused culture.

• Guiding by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform.

• Driving the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements.

• Collaborating closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions.

• Partnering with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities.

• Owning team execution by defining and tracking key performance indicators, and communicating progress, risks, and priorities clearly to your team, peers, and leadership.

Requirements include:

• Experience mentoring and developing technical team members, including giving and receiving constructive feedback.

• Experience managing or leading technical pre-sales or information technology professionals, ideally in an enterprise-focused environment.

• Ability to collaborate effectively with other managers and cross-functional partners to plan and execute sales and go-to-market strategies.

• Strong technical presentation and communication skills, with the ability to engage both technical and business stakeholders.

• Knowledge of the end-to-end software development lifecycle, including modern software development or operations practices.

• Understanding of continuous integration and continuous deployment concepts and their impact on customer outcomes.

• Familiarity with cloud computing concepts, related technologies, and common customer adoption patterns.

• Ability and willingness to travel in line with business needs and the company's travel policy, and openness to learning and using GitLab and related tools, including through transferable experience from adjacent domains.

As a member of the Enterprise Solutions Architect team, you'll partner with our largest customers to design and validate technical solutions that drive successful adoption of the GitLab platform. This role leads a group of intermediate and senior Solutions Architects aligned to the West Enterprise sales territory, working closely with Sales, Engineering, Product Management, and Marketing to support complex evaluations and long-term customer outcomes.

XML job scraping automation by YubHub

You'll design and run scalable technical enablement programs that help customers unlock business outcomes from GitLab across source code management, CI/CD, DevSecOps, and Agile planning, while building repeatable frameworks to remove adoption barriers.

Reporting to the Senior Director of Customer Success Managers, you'll combine deep DevSecOps expertise with strategic program development, partnering closely with Sales, Renewals, and cross-functional teams to turn technical insights into commercial impact, reduce churn risk, and surface expansion opportunities.

In your first year, you'll be focused on establishing clear metrics for technical value, strengthening voice-of-the-customer feedback loops with Product and Engineering, and elevating the effectiveness and impact of the Customer Success Engineering team across a pooled book of business in the EMEA region.

Responsibilities

• Lead a distributed team of Customer Success Engineers in EMEA to drive GitLab adoption and technical value realization across a pooled book of business.

• Develop and execute scalable technical enablement strategies and programs that help customers use GitLab for source code management, CI/CD, DevSecOps, and Agile planning.

• Drive creation of repeatable frameworks and systematic solutions that remove adoption barriers and support measurable customer business outcomes.

• Collaborate closely with Sales, Renewals, and Customer Success Managers to align technical enablement with commercial objectives, supporting retention and expansion across accounts.

• Use data and performance indicators to assess program effectiveness, identify adoption trends, and adjust technical initiatives for greater impact at scale.

• Mentor and coach team members to strengthen their DevSecOps expertise, customer engagement skills, and ability to translate technical capabilities into business value.

• Champion the voice of the customer by translating field insights and technical pain points into actionable feedback for Product, Engineering, and other cross-functional teams.

• Partner with internal stakeholders to ensure customer feedback, feature requests, and adoption insights inform roadmap priorities and improvements to the overall customer experience.

Requirements

• Strong understanding of DevSecOps practices, with the ability to connect GitLab capabilities across source code management, CI/CD, security, and Agile planning to tangible business outcomes.

• Experience leading and developing technical teams in a distributed, remote environment, with a focus on customer outcomes and scalable impact.

• Background in software development or engineering that enables you to guide technical conversations, remove adoption barriers, and design effective enablement paths.

• Experience designing and implementing scalable customer success or technical enablement programs, using data to measure impact and refine approaches.

• Ability to translate complex technical concepts into clear, outcome-focused messaging for both technical and non-technical stakeholders.

• Proven skill in collaborating with Sales, Renewals, and other cross-functional teams to align technical adoption work with commercial objectives.

• Comfort using customer insights and feedback to influence internal priorities, including product, process, and program decisions.

• Openness to diverse backgrounds and transferable skills, with a growth mindset toward learning GitLab's platform and evolving DevSecOps practices.

About the Team

We're the Customer Success Engineering team within the broader Customer Success organization. We're a distributed, remote group that collaborates asynchronously across time zones, using GitLab and our handbook-first approach to coordinate work rather than relying on dedicated account assignments.

This structure helps us deliver a consistent customer experience, quickly share learnings across accounts, and continuously improve how we support customers.

XML job scraping automation by YubHub

The team's mandate spans the full Geo operational surface,pre- and post-cutover data hygiene, migration execution, and non-migration Geo escalations,working closely with the core Geo team, Dedicated migrations, and Support. The team will also contribute small fixes and improvements to Geo.

Challenges in this role include growing top-tier SRE talent in India, coordinating a shift and weekend coverage model for high-risk cutovers, and ensuring high-quality execution of migrations that carry significant customer data and reputational risk.

You'll work closely with engineering leadership, the core Geo team, Dedicated migrations, Support, and backend/SRE engineers across Infrastructure. Some examples of our focus areas:

• Standing up the Tenant Services, Geo shift model and rotation for Dedicated cutovers across EMEA and US hours.
• Evolving a retryable, low-risk cutover model for Dedicated migrations, in partnership with core Geo and Dedicated leadership.
• Reducing cutover duration to unlock more weekday migrations and improve team sustainability.
• Driving operational metrics like escalation absorption, internal escalation rate, cutover coverage, and response times.

Key responsibilities include:

• Hire and manage a high-performing team of Site Reliability Engineers in India that lives our values.
• Hold regular 1:1s with all members of your team, providing coaching and regular feedback around the individual’s performance.
• Coordinate and continuously refine the team’s shift and weekend coverage model for Dedicated migrations.
• Own operational execution of Dedicated Geo migrations and cutovers, including planning, pre-cutover preparation, live execution, and post-cutover validation and cleanup.
• Ensure the team provides high-quality, timely responses to Geo-related escalations from Support and internal partners.
• Foster technical decision making on the team, stepping in to make final decisions when necessary,especially during high-stakes migrations or incidents.
• Build and maintain runbooks, guardrails, and post-cutover reviews so the team operates with rigor rather than improvisation, especially during ramp-up.
• Collaborate with core Geo, Dedicated migrations, and other Infrastructure teams to identify and prioritize engineering investments that improve migration tooling and processes.
• Define, track, and report on key operational metrics such as escalation volume absorbed, internal escalation rate, cutover coverage, response times, and team health signals, using them to drive continuous improvement.
• Participate in the Incident Management on-call rotation to help ensure availability goals for GitLab.com are met, working with reliability engineers and development team members.

Requirements include:

• 3+ years of experience managing SRE, infrastructure, or platform engineering teams operating highly-available distributed systems at scale, ideally in a SaaS environment with customer-facing SLAs.
• Demonstrated ability to lead in a remote, high-performance environment, collaborating across multiple time zones and cultures.
• Experience running or significantly contributing to large-scale data migrations where customer data integrity and downtime risk must be carefully managed.
• Strong infrastructure background, including cloud platforms, observability, incident response, and distributed multi-tenant architectures.
• Excellent communication and interpersonal skills, with the ability to translate complex technical concepts and risk trade-offs into clear, actionable insight for both technical and non-technical stakeholders, including customers.
• Strong problem-solving abilities and attention to detail, with a focus on delivering high-quality, low-risk operational outcomes in a fast-paced, dynamic environment.
• Alignment with our company values and a commitment to working in accordance with those values.

It’s a plus if you have experience working in or with managed/hosted environments similar to GitLab Dedicated, including regulated or compliance-sensitive customers (e.g., SOC2, ISO).

Benefits to support your health, finances, and well-being include flexible paid time off, team member resource groups, equity compensation & employee stock purchase plan, growth and development fund, parental leave, and home office support.

XML job scraping automation by YubHub

You'll turn pre-sales command plans into clear, actionable objectives, guide customers through their adoption journey, and enable them on common Git, CI/CD, and DevSecOps best practices so they can deliver secure software more efficiently.

Acting as a trusted liaison between your customers and GitLab Support, Product Management, Engineering, Sales, and Professional Services, you'll own a portfolio of accounts and focus on increasing adoption, retention, growth, and overall satisfaction while staying current on GitLab product releases.

This role is based in the United States public sector space and is best suited for a United States Person who is comfortable working cross-functionally, managing complex projects, and representing the voice of the customer across GitLab.

Responsibilities:

• Partner with Public Sector customers to translate pre-sales command plans and desired business outcomes into clear, actionable objectives.

• Guide customers on how to use the GitLab platform effectively, drawing on common best practices, DevSecOps principles, and typical Git workflows and branching strategies.

• Map and manage the customer journey, and coach customers on how to adopt new GitLab use cases over time.

• Act as the primary GitLab liaison for your customers, coordinating responses to questions, issues, and escalations by working closely with Support, Product Management, Sales, Professional Services, and other teams.

• Own a defined book of business with responsibility for driving adoption, retention, expansion, and overall customer satisfaction.

• Stay current on GitLab releases and help customers understand and apply new features to their environments and use cases.

• Use project management skills to plan, track, and deliver customer enablement and success initiatives across multiple stakeholders.

Requirements:

• Eligibility as a United States Person (U.S. citizen, lawful permanent resident, refugee, or asylee), in line with government requirements for this role.

• Background in Customer Success or a similar customer-facing role with a track record of driving satisfaction, adoption, and retention.

• Experience partnering with customers to connect technical capabilities to business outcomes and define measurable objectives.

• Understanding of Git and common branching strategies, along with familiarity with the software development lifecycle and development pipelines.

• Knowledge of continuous integration, continuous deployment, and DevSecOps concepts and how customers apply them.

• Ability to manage a portfolio of customers of varying sizes in the public sector, balancing priorities across multiple stakeholders.

• Strong verbal, written, presentation, and organizational skills, with the ability to explain technical topics in clear, simple language.

• Demonstrated project management, analytical, and problem-solving skills, with openness to learning and applying transferable skills in new situations.

About the team:

The Customer Success Manager role sits within our Public Sector Customer Success team, which partners with United States government and public sector organizations to help them realize ongoing value from the GitLab platform.

We own the post-sales relationship, driving adoption, retention, and growth by aligning GitLab capabilities to each customer’s mission, enabling them on DevSecOps best practices, and coordinating cross-functionally with Sales, Support, Product Management, Engineering, and Professional Services.

Our team members work in an all-remote, distributed environment and collaborate asynchronously across time zones, using GitLab’s tools and processes to stay aligned while we tackle opportunities such as expanding use cases, improving customer return on investment, and simplifying engagement with the broader GitLab ecosystem.

Salary: The base salary range for this role’s listed level is currently $88,200-$189,000 USD for residents of the United States only.

This range is intended to reflect the role's base salary rate in locations throughout the US.

Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location.

The base salary range does not include any bonuses, equity, or benefits.

See more information on our benefits and equity.

Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.

XML job scraping automation by YubHub

Key responsibilities include:

• Partner with our customers to define and achieve business outcomes
• Guide the customer on future adoption and ensure ongoing and ever-improving customer return-on-investment
• Act as the GitLab liaison for GitLab questions, issues, or escalations
• Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction

Requirements include:

• Understanding of Git and typical branching strategies
• Knowledge of software development lifecycle and development pipeline
• Understanding of continuous integration, continuous deployment, DevSecOps
• Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
• Experience partnering with customers to define and achieve business outcomes
• Familiarity working with customers of sizes relevant to the assigned segment
• Exceptional verbal, written, organizational, presentation, and communications skills
• Detailed oriented and analytical
• Strong team player but self-starter
• Project management experience & skills
• Strong technical, analytic, and problem-solving skills
• Alignment with our values, and willingness to work in accordance with those values
• Willingness to travel if needed and comply with the company's travel policy
• Fluent German

XML job scraping automation by YubHub

You'll help shape the systems and tooling that support environments ranging from single-node virtual machines to large Kubernetes clusters, with a focus on reliability, operational simplicity, upgrade velocity, and zero-downtime capabilities across GitLab.com, GitLab Dedicated, and self-managed deployments.

In this role, you'll partner closely with a Product Manager and work across Infrastructure Platforms to connect customer needs and business goals with practical engineering choices.

This is a hands-on leadership opportunity for someone who wants to support a high-performing team while influencing how GitLab is delivered at scale.

In your first year, you'll help the team deliver better deployment and upgrade experiences, guide technical direction in areas like Kubernetes Operators, Helm charts, and cloud-native deployment architectures, and contribute to incident management to help support the availability of GitLab.com.

Responsibilities

• Guide a globally distributed engineering team and create an environment where team members can do strong work and grow in an all-remote, asynchronous setting.

• Hire onboard, and develop team members who align with GitLab's values and contribute to an outcome-focused engineering organization.

• Manage and improve agile, asynchronous workflows so the team can deliver deployment tooling and services iteratively and reliably.

• Partner with Product Management and engineering peers across Infrastructure Platforms to align team priorities with customer needs and business goals.

• Own the reliability, upgrade experience, and operational simplicity of GitLab deployments across self-managed environments, GitLab.com, and GitLab Dedicated.

• Improve deployment patterns, observability, zero-downtime capabilities, and upgrade orchestration for customers running GitLab on their own infrastructure.

• Apply technical judgment in areas such as Kubernetes Operators, Helm charts, and stateful application delivery to guide choices and unblock the team.

• Participate in incident management and work with reliability and development teams to help maintain the availability of GitLab.com.

Requirements

• Experience guiding deployment tooling, platform engineering, or site reliability engineering teams that operate at meaningful scale.

• Strong technical knowledge of Kubernetes Operators, Helm charts for stateful applications, and upgrade orchestration patterns.

• Familiarity with cloud-native deployment architectures, database lifecycle management, schema migrations, and zero-downtime upgrade strategies.

• Experience working on enterprise-scale or consumer-scale platforms, ideally in a product-focused software environment.

• Ability to investigate complex deployment and operational issues and explain tradeoffs clearly to both technical and non-technical stakeholders.

• Experience building high-performing, distributed teams and supporting team members in an asynchronous, all-remote environment.

• Effective cross-functional skills across functions such as Infrastructure, Support, and Customer Success to improve customer outcomes.

• Openness to diverse paths into the role, including transferable skills, formal computer science education, or equivalent practical experience, along with interest in open source and developer tools.

About the Team

The GitLab Delivery - Operate team is part of the Infrastructure Platforms department, which enables how GitLab operates, scales, and is delivered across GitLab.com, GitLab Dedicated, and self-managed offerings.

We are a globally distributed team that owns deployment tooling and operational patterns to help customers run GitLab reliably on infrastructure ranging from virtual machines to Kubernetes clusters.

We work asynchronously across regions and work closely with other Infrastructure teams, along with Support and Customer Success, to turn lessons from operating GitLab at scale into product and tooling improvements that benefit customers across all deployment models.

Benefits

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

Reporting to the VP of Sales, you'll work across account management, customer success, marketing, product, engineering, and operations to deliver a consistent, high-quality experience for GitLab customers and expand our footprint. In this role, you'll help shape GitLab's go-to-market motion in the Alps region, drive new logo acquisition and expansion, and influence how we bring our open source and DevSecOps story to a broad range of customers while executing against ambitious bookings and ARR growth targets.

Key responsibilities include:

• Leading the growth of GitLab's business in the Alps region by building the regional sales plan, enforcing pipeline discipline, and driving day-to-day execution to meet quarterly bookings and ARR targets.

• Managing, coaching, and developing a team of Account Executives, joining customer meetings and modeling consistent, high-activity, field-focused sales behavior.

• Driving new logo acquisition across a broad base of medium-sized businesses in the Alps region while shaping and executing a long-term strategy for larger, more complex accounts.

• Building GitLab's reputation in the Alps market by partnering with marketing, business development, and local networks to generate qualified pipeline and deepen market awareness.

• Establishing clear operating rhythms, sales processes, and methodologies that create structure, accountability, and repeatability without sacrificing agility.

• Collaborating with regional sales leaders and cross-functional partners in account management, customer success, marketing, product, engineering, and operations to align coverage, share best practices, and ensure consistent execution.

• Developing and maintaining executive-level relationships with key accounts, positioning GitLab as a strategic partner and uncovering expansion and renewal opportunities.

• Analyzing pipeline, forecast, and performance data to identify gaps and opportunities, adjust regional plans to focus on the highest-impact activities, and represent the Alps business internally with clear insights on market trends and customer needs.

To succeed in this role, you'll need:

• Experience building and leading high-performing sales teams in a regional or multi-country context, with a focus on coaching, field engagement, and talent development.

• Ability to design and execute a regional go-to-market plan, including pipeline generation discipline, territory coverage, and structured deal execution.

• Familiarity with B2B software or technology sales and concepts related to open source and DevSecOps, with interest in deepening knowledge of GitLab's platform.

• Skills in creating structure and clarity, setting expectations, and driving organized, data-informed sales processes, including the use of MEDDPICC or similar methodologies.

• Demonstrated strength in developing trusted relationships with senior customer stakeholders, including executive-level contacts, to support new business and expansion.

• Comfort operating in a dynamic, growth-focused, all-remote environment, acting as a self-directed 'manager of one' and using Salesforce.com or similar CRM and marketing tools.

• Openness to collaborating across account management, customer success, marketing, product, engineering, and operations, with the ability to work effectively with distributed teams.

• Willingness to apply transferable leadership and sales skills from related markets or industries, even if direct Alps market experience differs, in alignment with GitLab's inclusive hiring approach.

XML job scraping automation by YubHub

This is a role that sits at the intersection of product thinking, service design, and cross-functional influence. You will design, manage, and enable the services that move customers forward at every stage of that journey.

Your responsibilities will include:

• Owning the end-to-end service portfolio for your assigned product area , offer design, pricing, BOM standards, lifecycle management, field enablement, and sunset decisions
• Mapping and continuously refining the complete customer journey for your product area, defining how customers are guided across scaled digital motions, Customer Success Tiers, Professional Services, and Education and Training
• Defining measurable customer outcomes and value anchors for each offering, ensuring every service can clearly articulate what success looks like and how it is verified
• Acting as product manager for your product area tooling requirements into the CX Engineering Platform team , writing requirements, reviewing prototypes, managing a backlog, and conducting UAT
• Partnering with PS Engineers, Customer Success, Project Managers, and Solution Architects to gather field input and translate it into refined or net-new service offerings
• Building and maintaining relationships with stakeholders across the full organizational range , from PSEs and CSMs who deliver your services in the field, through to VP-level PS and CS leadership and C-suite executives
• Collaborating with your peers across the CX Services Portfolio team to design consistent customer experiences and ensure services are properly sequenced across the customer lifecycle
• Creating and maintaining field enablement materials , playbooks, objection handling guides, Highspot pages, talk tracks, and training sessions , for CSMs, CSAs, PSEs, and AEs
• Using AI tools actively in your daily workflow to accelerate research, drafting, synthesis, and requirement writing , and contributing what you learn to the team shared AI practice

To succeed in this role, you will need:

• 7+ years of experience in professional services, customer success, solutions architecture, or product management at a SaaS company
• Demonstrated experience designing or managing service offerings , not just delivering them. You have written a scope of work, defined pricing, and built a delivery kit
• Strong understanding of DevOps, application development, SDLC, or security domains , you do not need GitLab product knowledge on day one, but you need the technical foundation to develop it quickly
• Technical depth sufficient to design credible services. You do not need to have delivered these engagements yourself, but you need to understand them well enough that the practitioners who do will trust your judgment
• Deep familiarity with AI/ML engineering workflows, LLM capabilities, and agentic systems , and the organizational change management required for enterprise AI adoption
• A demonstrated AI-forward working style , you actively use agentic coding and AI tools as part of your daily workflow. You have formed opinions about how these tools change the way you work, and you can walk us through a specific workflow you have built or discovered that materially changed your output quality or speed
• Proven ability to build trust and communicate effectively across the full stakeholder range , individual contributors, managers, directors, VPs, and C-suite , in a remote, async-first environment
• Commercial acumen: fluency in how professional services and subscription services are priced, packaged, and sold in an enterprise context
• Strong written communication skills: you can produce clear, concise, and compelling content that resonates with diverse audiences

If you're passionate about designing and delivering exceptional customer experiences, and you have a strong background in professional services, customer success, or product management, we encourage you to apply for this exciting opportunity.

XML job scraping automation by YubHub

You'll coordinate and guide implementation work across GitLab Professional Services and partner consultants, support customers deploying GitLab in cloud and on-premises environments using tools like Terraform, Ansible, and the GitLab Environment Toolkit, and perform migrations to GitLab using Congregate.

You'll provide DevOps and DevSecOps consulting and best practices, contribute reusable collateral such as documentation, delivery kits, and training materials, and share product release updates to help the team deliver consistent outcomes.

This role combines deep technical expertise with customer-facing leadership in GitLab's remote, asynchronous, and values-driven environment.

Responsibilities:

• Designing and delivering GitLab reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices
• Leading source code management and CI/CD migrations to GitLab, including large-scale enterprise moves using Congregate
• Building repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt GitLab best practices
• Lead the full technical delivery lifecycle for GitLab Professional Services engagements, from early scoping and technical discovery through implementation and handoff.
• Produce high-level and detailed technical designs for GitLab infrastructure and functionality, ensuring deliverables align with customer requirements and expectations.
• Evaluate and communicate scalability and security considerations (including compliance constraints) in proposed GitLab reference architectures and implementation plans.
• Deploy and configure GitLab in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the GitLab Environment Toolkit (GET) aligned to reference architectures.
• Plan and execute source system migrations to GitLab using Congregate, partnering closely with customer stakeholders to reduce risk, protect data integrity, and minimize downtime.
• Provide DevOps and DevSecOps consulting and best-practice guidance, including advising on internal frameworks such as the Delivery Governance Framework (DGF) and GitLab Flow.
• Coordinate and oversee implementation work across GitLab team members, partners, and customer points of contact (POCs), ensuring clear asynchronous communication and decision capture, effective execution, and high-quality outcomes.
• Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials, and by leading enablement sessions on how to deliver and position service offerings.
• Maintain and improve delivery automation assets with an emphasis on code cleanliness, maintainability, and appropriate unit/integration testing.
• Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers, stay current on monthly GitLab releases, and help Regional Delivery Managers with technical vetting and staffing assessments while maintaining a 55% billable utilization.
• Review and provide input to Professional Services training materials and presentations
• Develop case studies, presentations, design documentation, and best-practice methodologies
• Work closely with customer project teams to ensure accurate task-level articulation of work required

Requirements:

• Strong written and verbal communication skills, including the ability to lead technical discussions with customers and partners and communicate risks/trade-offs clearly in an asynchronous environment.
• Prefer San Francisco, Bay Area, PST/MST time zones.
• Up to 50% travel at times.
• Demonstrated experience delivering two or more of the following consulting services: source code management migration, cloud architecture, DevOps engineering, or continuous integration and continuous delivery (CI/CD) consulting services.
• Enterprise software development experience, with the ability to translate requirements into clear technical designs and implementation plans.
• Progressive DevOps platform experience, including designing and implementing reliable, scalable systems with clear performance and security trade-offs.
• Hands-on experience deploying and managing infrastructure in cloud providers and on-premises environments, including using tools such as Terraform and Ansible.
• Ability to write clean, maintainable automation/integration code (e.g., Terraform modules, Ansible roles, scripts) and validate changes with appropriate testing and code review.
• Experience performing migrations to GitLab, including using Congregate or similar migration tooling.
• Working knowledge of data consistency and integrity concepts (e.g., ACID properties) and how they impact migration design and performance trade-offs.
• Strong problem-solving, decision-making, organizational, and time management skills, with the ability to manage multiple priorities with minimal supervision.
• Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders.
• Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience

About the Team: The Professional Services Technical Architect is part of GitLab's Professional Services organization. We partner with customers who are transitioning to GitLab, expanding how they use an existing GitLab installation, or planning complex upgrades to their infrastructure and processes. Our team brings a diverse set of skills across GitLab deployment, maintenance, and day-to-day usage, along with deep technical knowledge of adjacent tools and platforms. Working closely with Engagement Managers, partner consultants, and customer stakeholders, we focus on delivering high-quality outcomes, sharing best practices, and helping customers realize faster time to value from their GitLab investment. We operate in GitLab's remote, asynchronous, and values-driven environment.

XML job scraping automation by YubHub

Key Responsibilities:

• Provide technical guidance and solution expertise to customers
• Drive the achievement of measurable value, leading to product adoption, renewal, and expansion
• Align with Account Executives and Renewals Managers to provide customer-facing subject matter expertise
• Focus on solution-based programs that are customized to fit an individual customer's needs
• Develop and collaborate on customer workshops, demos, and other enablement
• Maintain specialty competency in one or more technologies related to GitLab's market focus

Requirements:

• Experience with a GitLab use case (SCM, CI, CD, DevSecOps, Agile Planning)
• Proficiency using DevSecOps tools or highly technical tooling in adjacent fields
• Specialize in GitLab use cases to provide in-depth guidance and enablement to customers of all sizes
• Technical experience in development or systems engineering
• Demonstrated capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
• Have demonstrated the ability to become a trusted technical advisor to customer and business leaders
• Exceptional verbal, presentation, and written communication skills
• Excellent time management and ability to work with several different teams at any given time
• Fluent German

Benefits:

• Benefits to support your health, finances, and well-being
• Flexible Paid Time Off
• Team Member Resource Groups
• Equity Compensation & Employee Stock Purchase Plan
• Growth and Development Fund
• Parental leave
• Home office support

XML job scraping automation by YubHub

This role sits at the intersection of product, market insight, and revenue strategy, with a strong focus on positioning, messaging, launches, and monetization for AI offerings. You'll work with significant autonomy while partnering closely with Product Management, Engineering, Sales, Customer Success, and Marketing.

In your first year, you'll help refine our AI value proposition, strengthen how we speak to platform engineering and technology leaders, and turn market insight into repeatable go-to-market motions that support adoption and growth. You’ll also establish yourself as an emerging external voice on how AI agents are reshaping software teams , informed by your own hands-on use of agents workflows.

Some examples of our projects:

• Developing and launching go-to-market strategies for GitLab Duo Agent Platform and AI offerings.
• Using AI agents to accelerate competitive analysis, synthesize customer feedback patterns, and generate first-draft positioning hypotheses , then sharing those methods as part of GitLab's thought leadership.
• Creating persona-based messaging for organizations moving from individual AI coding tools to team and agent collaboration across the software lifecycle.
• Building thought leadership around intelligent orchestration, unified workflows, and how teams stay in flow with AI agents.
• Supporting launches for new AI capabilities, agentic workflows, and related monetization approaches.

What you'll do

• Collaborate on an end-to-end GTM strategy and execution for GitLab Duo Agent Platform and AI capabilities, emphasizing how intelligent orchestration enables software teams and their AI agents to stay in flow across the complete software lifecycle,addressing the "AI Paradox" where faster coding doesn't translate to faster delivery when the rest of the lifecycle remains fragmented.
• Lead positioning and narrative for GitLab's AI capabilities, articulating how we bring software teams and their AI agents together, eliminate gaps between traditionally-manual software lifecycle stages, and unify DevOps, Security, and AI workflows into a single orchestrated system where teams orchestrate from above while agents execute within.
• Develop and execute go-to-market strategies for usage-based AI monetization and consumption-based offerings that demonstrate clear customer value.
• Partner with Product Management, Sales, Customer Success, and Engineering to understand how customers are navigating AI modernization journeys, validate market problems around toolchain fragmentation and tool-specific AI agents, and translate them into clear messaging, revenue plays, pricing strategies, and launch priorities.
• Build and continuously refine compelling positioning and messaging for AI capabilities, including persona-specific content for platform engineering leaders, DevOps directors, technology executives, and developer teams.
• Define and execute comprehensive go-to-market plans for new AI capabilities, agents, workflows, and usage-based offerings, ensuring launches are timely, impactful, and tightly aligned with sales, field marketing, partner ecosystem, and digital marketing motions while delivering measurable pipeline and revenue impact.
• Serve as the subject matter expert for AI and intelligent orchestration within Product Marketing, synthesizing analyst feedback, market trends, competitive insights, and customer proof points into differentiated narratives that position GitLab's architectural advantages over AI coding tools and fragmented toolchain approaches.
• Create and maintain high-impact sales enablement materials such as pitches, playbooks, FAQs, objection-handling guides, use case libraries, and pricing and packaging comparison guides that help scale AI-focused sales motions and accelerate deal velocity.
• Build distinctive external thought leadership grounded in your own practice of using AI agents , sharing original insights from hands-on experimentation.
• Partner with Product Marketing Managers on AI positioning, usage-based monetization, and go-to-market strategies within your area of expertise.
• Lead complex, cross-functional initiatives involving sales, product, growth, and marketing teams to drive AI adoption and revenue.

What you'll bring

• Strong product marketing experience owning complex, technical B2B SaaS products from discovery through launch, with proven success in usage-based monetization, consumption pricing models, and go-to-market strategies that drive measurable revenue impact in AI or developer tools markets.
• Deep understanding of AI/ML technologies, agentic workflows, LLM orchestration, and the software development lifecycle, with practical exposure to capabilities such as AI coding assistants, agentic automation, multi-agent systems, Model Context Protocol (MCP), and intelligent orchestration concepts.
• Demonstrated AI-first working style: you already use AI agents as core to how you develop positioning, conduct research, analyze competitors, and create content.
• Experience across multiple domains within DevSecOps, enabling you to position AI capabilities across the complete software lifecycle from planning through deployment and operations.
• Proven experience positioning platform solutions with ability to articulate architectural advantages of unified platforms with complete

XML job scraping automation by YubHub

You'll architect scalable, distributed database solutions, build proactive health and reliability frameworks, and drive adoption of modern database technologies and data stores that improve both product capabilities and production stability. Working hands-on in the codebase and partnering closely with product and infrastructure teams, you'll turn long-term database strategy into incremental, customer-visible improvements, shift incident response from reactive to proactive, and help define GitLab's next-generation data architecture, including sharding and multi-database support.

Key Responsibilities:

• Lead the architecture and strategy for GitLab.com's PostgreSQL infrastructure, designing scalable, resilient solutions for both SaaS and self-managed deployments.

• Build proactive database health and reliability frameworks using continuous monitoring, automated remediation, and predictive analytics to prevent customer-impacting incidents.

• Drive database best practices across engineering by guiding schema design, migrations, and query optimization, and by creating self-service tools and guardrails for product teams.

• Own end-to-end observability for database systems, designing symptom-based monitoring, leading incident response, and turning learnings into automated, repeatable workflows.

• Shape the evolution of GitLab’s database platform by evaluating and implementing modern database technologies and data stores that improve reliability, performance, and product capabilities.

• Design solutions and patterns that address uncontrolled data growth, cost efficiency, sharding, multi-database support, and other next-generation data architecture needs.

• Collaborate closely with product and infrastructure teams to align product decisions with platform constraints and priorities, breaking down long-term goals into incremental, customer-visible outcomes.

• Contribute directly to the codebase to prototype and ship working solutions, maintain technical credibility, and deep-dive into complex production issues when needed.

Requirements:

• Experience architecting, operating, and optimizing PostgreSQL in large-scale, distributed production environments with high availability and disaster recovery requirements.

• Deep knowledge of PostgreSQL internals, including the query planner, write-ahead logging, vacuum processes, and storage engine behavior.

• Background designing and maintaining highly distributed database platforms with automated failover, robust monitoring, and self-healing capabilities.

• Hands-on coding skills and comfort working across the stack, from low-level database and search systems to backend and frontend services.

• Familiarity with infrastructure-as-code, GitOps practices, security hardening, and site reliability engineering principles applied to database operations.

• Ability to debug complex, cross-system issues, translate findings into durable technical solutions, and turn incident learnings into repeatable automation.

• Experience influencing technical direction across multiple teams, providing practical guidance on migrations, query optimization, and database best practices.

• Openness to collaborating with people from diverse technical backgrounds, with a focus on clear communication, shared ownership, and learning transferable skills.

XML job scraping automation by YubHub

You will lead the regional renewals strategy and help build a consistent, scalable approach to renewals that supports customer outcomes and business goals. Working closely with Sales, Customer Success, channel partners, Revenue Operations, and Legal, you will guide the end-to-end renewals motion, improve forecast visibility, and help teams respond early to risk and opportunity.

In this role, you will also contribute to how GitLab evolves its renewals processes, systems, and operating rhythm in a fast-moving environment. This is an opportunity to lead a high-impact function at a company that values transparency, iteration, and results while serving customers across a diverse EMEA market.

Some examples of our projects:

• Building and improving regional renewals programs that increase predictability, support customer retention, and create clear operating processes

• Partnering with Sales, Customer Success, channel partners, Revenue Operations, and Legal to manage complex renewal workflows and improve forecast accuracy

Responsibilities:

• Lead customer retention across EMEA through proactive planning, management, and execution of renewals with customers and internal stakeholders.

• Develop and communicate the regional renewals strategy, helping prioritize team efforts, initiatives, and goals in support of business outcomes.

• Own and drive the renewals process in collaboration with Sales, Customer Success, channel partners, Revenue Operations, and Legal.

• Hire, coach, and support a high-performing renewals team, with a focus on accountability, development, and delivery against key performance indicators.

• Continuously improve renewals processes, policies, and playbooks to increase predictability, efficiency, and customer satisfaction.

• Identify and manage renewal risk and expansion opportunity across the region while maintaining visibility into the renewals forecast.

• Drive improvements in systems, data quality, and automation to support more effective renewals execution and stronger operational insight.

• Negotiate and execute renewal agreements in alignment with customer goals and internal policies while helping the organization meet retention-focused metrics.

Requirements:

• Experience leading renewals, retention, sales, or related customer-facing functions in a SaaS or subscription business.

• Demonstrated ability to deliver against revenue-related goals and operate effectively in a fast-paced, evolving environment.

• Experience developing, leading, and growing teams, with a people-first approach to coaching and performance management.

• Strong ability to work across functions and influence stakeholders with different priorities, including Sales, Customer Success, channel teams, Revenue Operations, and Legal.

• Data-informed decision-making skills, including experience using systems, reporting, and process improvements to increase operational effectiveness.

• Understanding of both direct and channel go-to-market motions and how they affect the renewals lifecycle.

• A values-aligned leadership style with the ability to model collaboration, transparency, and accountability in a remote environment.

• Ability to use GitLab.

About the team:

The Renewals team at GitLab is responsible for helping customers continue their journey with GitLab by managing a renewal process that is clear, timely, and aligned with customer needs. We work across regions and functions to support retention, reduce risk, and create a better customer experience at important moments in the subscription lifecycle.

Our work requires strong coordination, sound judgment, and a steady focus on process quality, forecasting, and partnership. As part of a distributed organization, we operate with a high degree of ownership and asynchronous collaboration while staying closely connected to broader go-to-market priorities across GitLab.

If you enjoy building structure, improving operations, and helping others do their best work, you will thrive with us.

XML job scraping automation by YubHub

In this role, you'll contribute to capabilities that help customers control software dependencies, verify artifact integrity, and identify malicious packages before they reach production.

Your work will sit at the intersection of backend engineering, product integration, and security-focused development.

You'll build in Ruby on Rails, work alongside Go services as needed, and help connect Add-On functionality with GitLab's existing security scanning experience so findings are surfaced consistently for users.

Because the team is small, you'll have meaningful influence on implementation details, team practices, and the product experience.

This role is part of GitLab's all-remote, async-first, values-driven environment, where clear written communication and thoughtful coordination across time zones are essential.

Responsibilities

• Implement well-scoped backend features across the Add-On's supply chain security product, including package policy integrations, ingestion pipeline improvements, signing and verification support, and reliability-focused work, delivering maintainable code on agreed timelines and meeting team-defined delivery commitments.

• Build and maintain integrations between Add-On functionality and GitLab's existing software composition analysis scanning infrastructure so findings appear consistently and accurately in merge request security reports, reducing integration issues and supporting a reliable user experience.

• Write and maintain comprehensive automated test coverage, including RSpec and integration tests, to improve test reliability, reduce regressions, and support safe, consistent releases as the codebase grows.

• Take on work across multiple feature areas as priorities evolve, contributing as a generalist where the team needs support most.

• Participate actively in code review by giving thoughtful, actionable feedback and incorporating feedback constructively into your own work to help maintain code quality and reduce rework.

• Contribute clear internal documentation for the features and behavior you ship so teammates can support, extend, and troubleshoot the product effectively.

• Coordinate with adjacent Software Supply Chain Security teams, including Dependency Firewall and Malware Database, as the Add-On brings together capabilities from across GitLab, helping deliver aligned functionality and smoother cross-team execution.

• Collaborate effectively in an async-first environment across global time zones, including occasional off-hours overlap when needed, to keep work moving and decisions documented clearly.

Requirements

• Backend development experience with the ability to deliver maintainable production code.

• Solid proficiency in Ruby on Rails and strong PostgreSQL fundamentals.

• Familiarity with Golang, or a willingness to learn and work across both Ruby on Rails and Go.

• Strong testing discipline, including experience with RSpec or an equivalent testing framework.

• Clear, direct written communication skills and experience collaborating with distributed teammates in asynchronous workflows.

• Ability to manage scoped work independently, communicate progress clearly, and adjust as team priorities shift.

• Interest in package ecosystems such as npm, Maven, PyPI, or OCI containers, or adjacent experience that helps you ramp in this domain.

• Interest in software supply chain security, dependency management, DevSecOps, or security-adjacent product development, with the ability to apply security considerations in backend development work.

About the Team

The SSCS Add-On team is part of GitLab's Software Supply Chain Security stage and is focused on building a commercial offering that addresses real supply chain security challenges for enterprise customers.

The team works on capabilities that combine multiple parts of the GitLab product into a more complete security solution for organisations with strong compliance and risk management needs.

The work is both technically interesting and strategically important.

The team is building in a space shaped by fast-moving threats, evolving customer requirements, and close coordination with nearby teams across the broader security area.

That combination creates an environment where engineers can contribute to product direction while solving practical backend challenges in a visible part of GitLab's platform.

For more on how related teams work, see Team Handbook Page.

How GitLab Supports Full-Time Employees

• Benefits to support your health, finances, and well-being

• Flexible Paid Time Off

• Team Member Resource Groups

• Equity Compensation & Employee Stock Purchase Plan

• Growth and Development Fund

• Parental leave

• Home office support

XML job scraping automation by YubHub

In this role, you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's AI-powered DevSecOps platform. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.

Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams. We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.

Responsibilities:

• Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.

• Generate New Logo opportunities and Growth opportunities on existing customer accounts.

• Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).

• Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets (e.g., Stage 1 and Stage 3 opportunities) by consistently converting qualified prospects into opportunities.

• Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.

• Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach to maximize engagement and conversion rates.

• Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.

• Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies. Attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).

• Document and continuously improve Business Development Representative processes in the GitLab handbook in partnership with your Business Development Manager. Mentor new BDR hires to help them ramp quickly and navigate key accounts.

Requirements:

• Experience prospecting into Financial Services accounts or familiarity with finserv buyer personas (e.g., CISOs, CTOs, DevOps leads at banks or insurers) is a strong plus.

• Positive and energetic phone skills, excellent listening skills, strong writing skills.

• Ability to prioritize tasks, manage a high volume of outreach, and consistently follow through on prospecting activities.

• Proven experience taking initiative, persisting through setbacks, and independently driving projects or activities through to successful outcomes.

• Alignment with our values and working in accordance with those values.

• Knowledge of business process, roles, and organizational structure.

• Proficiency in using Salesforce, Sales Navigator, and Outreach or similar prospecting and sequencing tools.

• Proficiency in English, our company language, is required for effective communication.

• Previous tech industry experience or experience in sales development, marketing, or sales is a plus.

About the team:

As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed. You'll partner with Account Executives across a Financial Services-focused territory, working fully remote and distributed across multiple U.S. time zones, collaborating asynchronously through GitLab, video calls, and shared playbooks. This role provides a clear path for advancing to an Account Executive position within GitLab.

XML job scraping automation by YubHub

You will work closely with executive stakeholders during the pre-sales process, offering strategic guidance on how GitLab can support secure software delivery, modernization efforts, and platform adoption across complex environments.

In this role, you will combine technical depth with executive level customer communication. You will build relationships with customer and prospect leaders such as Chief Information Security Officers, Chief Security Officers, Chief Technology Officers, and chief security architects, while also partnering across GitLab with sales, marketing, and product teams.

Your perspective from the field will help shape customer conversations, influence go-to-market strategy, and inform how GitLab continues to serve public sector organisations.

Engage with customers in a technical consulting and advisory role during the pre-sales process, providing technical assistance and strategic guidance.

Deliver executive-level thought leadership on DevSecOps, security, and compliance for strategic public sector opportunities, including new and growth accounts.

Build and maintain relationships with customer leaders such as Chief Information Security Officers, Chief Security Officers, Chief Technology Officers, and chief security architects.

Partner with the marketing team to develop content and support media engagement opportunities that increase awareness of GitLab in the public sector market.

Educate customers on the value of the GitLab platform and related technologies, and support conversations across multiple levels of the organisation to help enable successful deployment.

Assist with requests for information and responses related to government publications and public-private partnership opportunities.

Participate in and contribute to working groups connected to government publications, standards, and demonstrations.

Curate and communicate public sector field feedback, collaborate on prioritisation with marketing and product teams, and contribute to sales strategy, playbooks, enablement, and reusable technical content for the field (podcasts, etc).

Significant experience in DevSecOps, AI and AI policy in government, information technology security, or closely related areas.

Experience selling to, supporting, or working within the public sector.

Experience creating technical marketing content and materials independently.

Experience delivering security, cybersecurity, compliance-related solutions, or assessments.

Knowledge of software development tools, practices, methodologies, and the end-to-end software development lifecycle.

Understanding of continuous integration and continuous deployment, along with modern software development or operations practices.

Experience with cloud computing and related technologies and practices.

Strong verbal, written, and presentation skills, with the ability to communicate technical strategy effectively to audiences ranging from executives to engineers.

Ability to coordinate across time zones and adapt schedules to customer and internal stakeholder needs.

Experience in technical pre-sales or a comparable customer-facing information technology role.

XML job scraping automation by YubHub

This is product work with direct customer impact. You'll contribute to features that support visibility into how AI agents and related tools are used, and you'll help lay the foundation for governance controls that enterprise customers rely on.

You'll join a small team with clear product direction, technical guidance from experienced backend engineers, and meaningful ownership from the start.

This role is well suited for an engineer with experience in backend development who writes solid tests and wants to grow by shipping real features in an evolving product area.

You'll work in GitLab's all-remote, asynchronous environment, collaborating across teams as the AI Governance roadmap continues to expand.

Responsibilities:

• Implement well-scoped backend features across the AI Governance product area, including event normalisation utilities, storage layer enhancements, API endpoint additions, export support, and registry integrations, delivering production-ready work that ships on schedule.

• Build and maintain automated test coverage for your work using RSpec or equivalent tools to improve reliability and support safe, consistent releases.

• Grow your knowledge of AI governance, agent-related product architecture, and integration patterns through hands-on delivery and teamwork so you can contribute more effectively as the roadmap evolves.

• Work closely with senior and staff engineers to deliver solutions that are reliable, maintainable, and aligned with the product direction and release goals.

• Work asynchronously with cross-functional partners and nearby engineering teams working on related governance and AI capabilities to help maintain smooth delivery across teams.

• Take ownership of your scoped work and deliver with a high level of follow-through in a fast-moving product area, closing tasks with clear status updates and consistent execution.

Requirements:

• Demonstrated backend development experience building and shipping production features.

• Proficiency with Ruby on Rails and solid fundamentals in PostgreSQL.

• Experience building and maintaining automated test coverage with RSpec or an equivalent testing framework.

• Experience communicating clearly in writing with teammates in an async environment.

• Demonstrated ability to drive scoped work through completion and follow through on commitments.

• Experience with, or exposure to, audit event systems, telemetry pipelines, or compliance-focused tooling.

• Experience learning new technical domains and applying that understanding to product development.

• Additional experience with GraphQL APIs, event-driven architecture patterns, Python, or data-focused databases such as ClickHouse.

About the team:

You'll join the AI Governance team within GitLab's Secure, Scale, and Compliance area. We focus on helping organisations gain visibility into and govern AI usage inside GitLab.

Our work spans two broad problem spaces: visibility, such as audit events, usage tracking, and observability, and policy controls, such as controls that help protect projects and meet compliance requirements.

We are building this team alongside a parallel AI Governance team, with both groups contributing to different parts of a fast-changing roadmap.

You'll work with a distributed group of engineers and collaborate with adjacent AI and Continuous Delivery teams as we integrate governance capabilities more deeply into the platform.

It's an interesting team for engineers who want to work on emerging product challenges at the intersection of AI, compliance, and large-scale enterprise software.

For more on how related teams work, see Team Handbook Page.

XML job scraping automation by YubHub

In this greenfield territory, you'll support change and innovation, help customers navigate their decision process, and act as a trusted partner to new customers as they adopt GitLab's AI-powered DevSecOps platform. You'll collaborate closely with a dedicated SDR pod, Solutions Architecture, Marketing, and Customer Success.

Key responsibilities include:

• Managing the full new logo acquisition cycle from first outreach through close for high-growth target accounts for the Netherlands market
• Building and maintaining strong pipeline coverage through consistent, high-quality prospecting across phone, email, social, and creative outbound channels
• Running effective discovery meetings to uncover business pain, quantify impact, and align GitLab's value proposition with executive-level priorities
• Navigating complex, multi-stakeholder sales cycles, engaging C-level executives, IT leaders, and cross-functional buying committees to drive consensus
• Developing and executing strategic territory plans, including account segmentation, prioritization, and tailored engagement strategies for high-potential prospects
• Partnering with Solutions Architecture and Customer Success to orchestrate technical evaluations, proofs of concept, and smooth post-sale handoffs

Requirements include:

• Experience in B2B SaaS sales focused on net-new logo acquisition and new business development
• Demonstrated success building territories from scratch, generating pipeline in greenfield accounts, and closing new customers
• Familiarity with consumption-based or usage-based business models and ability to position value beyond traditional licensing structures
• Strong discovery, qualification, and consultative selling skills for engaging C-level executives and multi-stakeholder buying groups
• Ability to manage multiple complex opportunities at once while maintaining an organized prospecting and follow-up cadence
• Proficiency with a modern sales tech stack, including tools such as Salesforce, Clari, Outreach, ZoomInfo or Cognism, LinkedIn Sales Navigator, Gong, and 6sense
• Comfortable working in a dynamic environment with a focus on continuous learning, coaching, and iteration
• Openness to candidates with varied backgrounds who bring transferable new business, prospecting, and relationship-building skills
• Language skills in Dutch

The New Business team is responsible for driving net-new logo acquisition and expanding GitLab's presence in untapped markets. Operating like a startup within GitLab, the team is made up of New Business Account Executives partnered with a dedicated SDR pod and supported by Sales Engineering, Marketing, and Customer Success, collaborating asynchronously across multiple regions and time zones.

XML job scraping automation by YubHub

You'll participate in architectural discussions and technical decisions related to Git and Gitaly, helping drive implementation choices that improve correctness, performance, and maintainability. You'll contribute features, bug fixes, and performance improvements to upstream Git in line with team and community goals, delivering changes that improve repository access and reliability for users.

Adapt Gitaly to make effective use of Git capabilities, including integrating newly available features to improve scalability, efficiency, and long-term maintainability. Connect discussions in the open source Git project with GitLab's product direction and engineering work, helping align upstream contributions with product and platform needs.

Scope tasks, estimate effort, and describe implementation plans that support the team's priorities and enable predictable delivery of technical work. Test and validate the features you build and integrate, with a focus on correctness and reliability to reduce regressions and support stable production use.

Collaborate with team members, contributors, and the Git ecosystem. Represent GitLab as a constructive participant in the open source ecosystem, building productive relationships that support ongoing collaboration with the Git community.

XML job scraping automation by YubHub

You'll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab.

Reporting to an Area Sales Manager and partnering closely with business development, marketing, and technical teams, you'll run the full sales process: shaping the customer's journey, documenting buying criteria and processes, ensuring accurate pipeline based on evidence, and sharing root-cause insights on wins and losses.

In your first year, you'll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook.

Responsibilities:

• Report to an Area Sales Manager and own a broad book of mid-market business, from new prospects to growing existing accounts.

• Manage the full sales cycle for Commercial prospects, from discovery and solution alignment through negotiation and close.

• Support GitLab for Commercial prospects by clearly articulating our DevSecOps value proposition and aligning it to customer business outcomes.

• Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams.

• Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline.

• Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement.

• Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success.

• Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker.

Requirements:

• Proven success in software sales, ideally in a Commercial market context, managing a varied book of business.

• Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps.

• Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management.

• Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions.

• Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes.

• Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities.

• Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management.

• Alignment with GitLab's values and an interest in contributing from diverse or transferable sales backgrounds, with willingness to travel in line with company policy.

• Fluent German language skills (required).

About the team:

The Mid-market Sales team focuses on helping growing organisations adopt and expand GitLab's AI-powered DevSecOps platform across their software delivery lifecycle.

You'll join a distributed group of Account Executives, sales managers, and business development team members who collaborate asynchronously across regions to manage a broad book of business in the mid-market segment.

We partner closely with marketing, sales development, and technical teams to run an efficient, transparent sales process, document what works in our sales handbook, and represent the voice of the customer back into GitLab.

We focus on opportunities like supporting customers through toolchain consolidation, driving platform adoption, and sharing learnings from wins and losses to continuously improve how we sell and support GitLab.

How GitLab Supports Full-Time Employees:

• Benefits to support your health, finances, and well-being.

• Flexible Paid Time Off.

• Team Member Resource Groups.

• Equity Compensation & Employee Stock Purchase Plan.

• Growth and Development Fund.

• Parental leave.

• Home office support.

XML job scraping automation by YubHub

In your first year, you will assess the current team structure, strengthen skills and capabilities for the next phase of the function, improve collaboration across partner groups, and raise satisfaction with the docs site. This is a strong fit for a leader who can bring creative, practical thinking to a mature function and turn documentation into a more integrated, actionable part of the GitLab platform.

Responsibilities:

• Lead the Technical Writing organization through process evaluation and redesign, with a focus on making documentation creation more efficient and better connected to product development.
• Drive the team’s AI readiness by identifying where AI can improve workflows, reduce unnecessary handoffs, and support better documentation outcomes.
• Partner with Engineering to shift documentation earlier in the development process and establish shared ownership of first-draft technical content.
• Collaborate with Product Management and UX to identify ways technical documentation can surface more directly in the product experience.
• Shape the team structure and operating model so it supports current priorities, healthy management scope, and future capability needs.
• Develop the team’s skills and expectations for a new phase of technical writing at GitLab, including adaptability, experimentation, and cross-functional collaboration.
• Improve the end-user experience of the docs site by guiding priorities that make content more useful, accessible, and actionable.

Requirements:

• Experience leading technical writing or documentation teams through organizational, process, or operating model change.
• Fluency with AI in both strategic and practical contexts, including using AI to improve workflows and evaluating where human judgment remains essential.
• Ability to build strong partnerships with Engineering, Product Management, UX, and other functions that influence product and content quality.
• Judgment to balance innovation with practicality, including a thoughtful approach to automation that improves work without treating people as replaceable.
• Creative problem-solving skills and comfort proposing several workable paths forward when facing ambiguity or long-standing constraints.
• Experience developing leaders and teams, including assessing capabilities, setting direction, and supporting change across an established organization.
• Strength in asynchronous collaboration and communication across distributed teams, with the ability to create clarity and momentum across time zones.
• Technical credibility in documentation, developer workflows, docs-as-code environments, and we also welcome candidates with transferable leadership experience from adjacent disciplines.
• Content strategy expertise to shape documentation priorities, information architecture, and how technical content connects to product goals and user needs.

XML job scraping automation by YubHub

This role sits at the center of GitLab's AI and security strategy: you'll build and support the engineering team, create predictable delivery across a multi-phase roadmap, and help bring visibility, control, and audit evidence into GitLab for customers with strict compliance needs.

You'll report to the SSCS Senior Engineering Manager and work closely with Product and Design partners to turn a fast-moving market need into a reliable product.

In your first year, you'll shape how the team operates, grow the organization, and drive delivery across core areas including the audit event system, policy enforcement capabilities, and governance reporting experiences.

This is a strong fit if you're energized by building teams and products at the same time, especially in areas where AI, compliance, and software supply chain security come together.

Responsibilities:

• Lead the AI Governance engineering team and support its growth as the product and roadmap expand, building a high-performing organization that delivers roadmap commitments on schedule.

• Own delivery planning and execution across the AI Governance roadmap, including audit events, registry and policy controls, and governance reporting, to ship key milestones on schedule and keep roadmap delivery predictable.

• Build the team by partnering with Talent Acquisition, running hiring processes, and helping attract backend engineering talent across levels to meet hiring goals tied to roadmap needs.

• Partner with Product, Design, and peer engineering leaders to prioritize work, plan capacity, and maintain clear alignment on scope and sequencing to reduce delivery delays and tradeoffs.

• Collaborate with the Duo Agent Platform team and other adjacent teams to deliver systems that work reliably across product boundaries and reduce integration issues in production.

• Develop engineers through regular 1:1s, performance feedback, and career development conversations in an all-remote environment to support team growth and improve retention.

• Drive engineering quality through strong testing practices, sound architecture, and a delivery cadence that builds customer trust and reduces production defects.

• Represent the team in stage planning and section-level leadership reviews, providing clear updates on progress, risks, and tradeoffs to support timely decisions and keep roadmap execution on track.

Requirements:

• Over 3 years of experience leading backend product engineering teams in areas such as security, compliance, observability, or AI-related systems.

• Technical knowledge of audit systems, event streaming, policy enforcement, or compliance tooling, with the ability to guide architectural decisions.

• Track record of hiring, developing, and supporting engineers across different levels and helping teams grow sustainably.

• Comfort working in an asynchronous, documentation-focused organization with collaborators across multiple time zones.

• Ability to manage cross-functional work involving Product, Design, Legal, and adjacent engineering teams.

• Familiarity with compliance, audit, or governance products, especially in environments serving regulated organizations.

• Understanding of AI agent infrastructure, large language model orchestration, or Model Context Protocol tooling, with the ability to apply that knowledge to technical direction and team planning.

• Ability to recognize transferable experience and evaluate candidates based on relevant skills across enterprise software, distributed systems, or regulated product environments.

About the team: The AI Governance team is part of GitLab's Software Supply Chain Security stage and focuses on making Duo agent activity inside GitLab auditable, policy-governed, and reportable for enterprise compliance use cases.

We work closely with a peer Engineering Manager, a Product Manager, and a Designer, and collaborate asynchronously with partner teams across regions to deliver governance capabilities that fit naturally into GitLab's platform.

Our work is centered on helping regulated customers adopt AI with confidence while GitLab expands its AI-powered offerings.

For more on how related teams work, see Team Handbook Page.

XML job scraping automation by YubHub

Your team will build a CD engine that goes beyond script execution,bringing true reconciliation, live state awareness, durable orchestration, and AI-native governance to GitLab's platform. The goal is to deliver features that enable customers to deploy software reliably, safely, and with confidence. This work sits at the intersection of GitLab's core platform and its AI strategy, making it a high-visibility, fast-moving area of the product.

You'll partner closely with Product Management, cross-functional engineering teams, and infrastructure stakeholders to align technical decisions with customer needs and business goals, while building a team culture grounded in GitLab's values.

Key responsibilities include:

• Building and leading a new globally distributed engineering team, creating an environment where team members can do their best work and grow their careers.

• Hiring, onboarding, and developing engineers who embody GitLab's values and hold themselves to a high standard of quality and ownership.

• Partnering with Product Management and cross-functional engineering teams to shape the roadmap, make sound architectural decisions, and deliver against product commitments.

• Fostering a culture of engineering excellence across reliability, performance, security, and maintainability, while keeping the pace expected in a fast-moving product area.

• Championing AI as a core part of how the team works, encouraging engineers to incorporate AI tools into their daily workflows to drive efficiency and innovation.

• Holding regular 1:1s, providing continuous feedback, and supporting engineers' professional growth through coaching and skill development.

• Driving a healthy delivery cadence by maintaining visibility into milestone progress, identifying blockers early, and proactively addressing patterns before they require escalation.

• Participating in the Incident Management on-call rotation to help ensure availability targets for GitLab.com are met.

To succeed in this role, you'll need:

• Demonstrated leadership experience managing high-performing engineering teams, with hands-on technical credibility to provide architectural guidance and participate meaningfully in technical discussions.

• Strong background in distributed systems and durable workflow execution, including state persistence and replay patterns.

• Experience building or leading teams working on release orchestration, deployment automation, or continuous delivery at scale.

• Familiarity with Kubernetes deployment patterns and GitOps workflows, including progressive delivery strategies such as blue/green and canary deployments.

• Experience with policy-based governance and event-driven architectures in building reliable, enterprise-grade delivery systems.

• Proven ability to build and lead teams in early-stage contexts, including defining team processes, hiring foundational members, and establishing a strong team culture.

• Strong cross-functional alignment and consensus-building skills, with the ability to drive decisions and execution even in the face of ambiguity or competing priorities.

• Exceptional written and verbal communication skills, with a bias toward async, handbook-first practices and transparency.

• Experience in remote-first, globally distributed organizations and comfort operating in environments with high autonomy and high accountability.

• Track record of fostering inclusive team cultures where engineers feel psychologically safe to contribute, take calculated risks, and hold each other to high standards.

• Strong alignment with GitLab's values (Collaboration, Results, Efficiency, Diversity Inclusion & Belonging, Iteration, Transparency) with demonstrated examples from previous roles.

XML job scraping automation by YubHub

XML job scraping automation by YubHub