Responsibilities:

• Own positioning, messaging, and value propositions for assigned products and use cases, aligned with Forward’s company narrative.
• Lead product launches end to end, coordinating readiness, announcements, field enablement, and post-launch measurement with product, sales, and marketing.
• Partner with product management to translate technical capabilities into clear customer outcomes and bring customer and market insight into product priorities.
• Create compelling product content and sales assets, including pitch decks, solution briefs, competitive battlecards, and demo narratives.
• Represent Forward as a credible product and industry expert at conferences, trade shows, webinars, and customer and partner meetings.
• Lead competitive and market research for assigned areas, informing positioning and deal strategy.

Qualifications:

• Experience in enterprise software or B2B technology, with 7+ years in product marketing.
• Proven track record of launching technical products and developing positioning, messaging, and sales assets that help the field win.
• Strong technical aptitude and familiarity with networking, security, cloud infrastructure, automation, or agentic AI systems.
• Excellent writing skills, supported by a portfolio of compelling product content for technical and business audiences.
• Confident presenter who can represent Forward as a credible expert at conferences, webinars, and customer, partner, and analyst meetings.

The base pay range for this role is between $165,000 and $200,000.

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Key responsibilities:

• Develop and execute the strategic roadmap for the website
• Own core technical and engagement metrics, site availability, and usability
• Evaluate and implement enterprise-grade CMS and infrastructure that scales securely
• Drive technical SEO, site architecture, and organic search performance
• Run a continuous testing program for CRO and personalization
• Build and maintain a scalable, localizable site structure

Qualifications:

• 5–10 years managing B2B tech or SaaS websites with a product management mindset
• Bachelor’s degree or equivalent practical experience
• Hands-on experience leading a major enterprise web platform upgrade or migration
• Proficiency in Jira and/or Asana
• Technical foundation with enterprise-grade CMS, HTML/CSS/JS, and scalable architecture
• Expertise in GA4, Google Tag Manager, Core Web Vitals, and SEO tooling

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Responsibilities:

• Independently plan and execute turnkey tabletop events from start to finish, including logistics, timelines, on-site coordination, and post-event data hygiene.
• Support the execution of larger tradeshows and corporate events, including venue sourcing, budget tracking, and overseeing lead list quality.
• Maintain detailed project plans for multiple concurrent events, ensuring milestones and deadlines are tracked and communicated clearly.
• Manage the warehouse supply of branded merchandise and event materials, including tracking inventory and coordinating restocks.
• Build trusted relationships across marketing and the broader organization to ensure smooth event execution.

Desired Skills and Experience:

• 2-3 years of hands-on tradeshow experience.
• Highly organized and detail-oriented with a proven system for managing tasks.
• Clear and effective communicator, both in professional emails and verbal briefings.
• Proficiency in Google Suite and MS Suite, particularly building and maintaining spreadsheets.
• Experience with Asana or similar project management software is a plus.
• Familiarity with lead retrieval tools and event registration platforms is a plus.
• Experience with marketing automation and CRM platforms (e.g., Salesforce, Marketo, or HubSpot) is a bonus.
• Prior experience in cybersecurity, networking, or infrastructure technology is a plus.

This is a contract position with an hourly pay range of $35–$45/hr.

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The ideal candidate will have 7-10 years of experience in Federal Civilian sales, specifically with HHS and DHS, and a proven track record of meeting and exceeding sales quotas.

Responsibilities:

• Develop and execute a sales strategy to achieve quarterly and annual sales targets
• Identify and qualify leads, generating new opportunities within HHS, DHS, and other civilian agencies
• Build strategic relationships with clients through regular face-to-face interactions
• Analyze sales opportunities using data analysis and segmented research
• Maintain a deep understanding of the competitive landscape and client database
• Stay up-to-date on product and industry knowledge
• Build and maintain a robust pipeline of at least 3x revenue target
• Clearly articulate the value proposition and goals of Forward Networks

Requirements:

• Bachelor's degree
• 7-10 years of experience in Federal Civilian sales, specifically with HHS and DHS
• Proven track record of meeting and exceeding sales quotas in technology sales
• Deep understanding of the networking and security industry, products, competitors, and trends
• Experience selling Enterprise software with an ARR model preferred
• Excellent communication and listening skills
• Background in IT infrastructure

The expected On-Target Cash Earnings for this role is between $320,000-$350,000 per year.

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We are seeking a Senior Technical Marketing Engineer (Network Automation) to help drive adoption and understanding of Forward's automation capabilities across customers, partners, and the broader network engineering community.

Responsibilities

• Partner with Product Management to define, validate, and shape automation-related capabilities and use cases.
• Design and evangelize customer workflows that realize the value of automation features, including NQE (Network Query Engine), APIs, and CI/CD-driven verification.
• Enhance existing product integrations and build new ones to expand automation and interoperability across the broader network and IT ecosystem.
• Build and maintain lab environments to support demos, technical validation, and automation use-case exploration.
• Develop high-quality technical collateral for internal audiences, including training materials, demo guides, and sales enablement content.
• Collaborate with Marketing to create external-facing assets such as whitepapers, solution briefs, blogs, presentations, and videos.
• Enable Sales and Solutions teams with automation-focused demos, messaging, and technical training.
• Represent Forward at customer meetings, webinars, and industry events, including networking and automation conferences and trade shows.
• Contribute thought leadership on network automation trends and Forward's role in modern NetDevOps and intent-based networking architectures.
• Gather field and market feedback to influence product roadmap and automation positioning.

Required Qualifications

• 8+ years of experience as a Technical Marketing Engineer, Sales Engineer, Network Engineer, or similar customer-facing technical role.
• Strong understanding of enterprise networking concepts, including routing, switching, and network change management.
• Experience with NetDevOps practices, CI/CD pipelines, or infrastructure-as-code workflows applied to networking.
• Familiarity with source control (Git), API integration, and building automation against network data models.
• Hands-on experience with network automation tooling and frameworks (e.g., Ansible, Terraform, Python, REST APIs, or similar).
• Experience working with complex enterprise networks across on-prem, virtualized, and cloud environments.
• Hands-on experience with at least one major cloud platform and familiarity with virtualization and containerized environments.
• Proven ability to build and operate lab environments for demos and technical validation.
• Excellent communication and presentation skills, with the ability to explain complex concepts to technical and non-technical audiences.
• Bachelor's degree in Computer Science, Engineering, Networking, or a related field.
• Ability to work effectively across Product, Sales, and Marketing teams.

Preferred Qualifications

• Working knowledge of data query and transformation languages (e.g., GraphQL, JSONPath, or a query engine such as Forward's NQE).
• Familiarity with AI/ML concepts and hands-on experience exploring AI-driven use cases in network operations or data analysis.
• Working knowledge of Linux administration.
• Familiarity with Forward or similar network visibility, verification, or analytics platforms.
• Experience presenting at conferences, webinars, or customer-facing technical events.

The base pay range for this role is between $200,000 and $230,000.

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The successful candidate will own an organization of approximately 40 engineers across the US and India, responsible for the customer-facing application layer of the Forward platform.

Responsibilities

Lead and Scale the Applications Organization

• Lead an approximately 40-person engineering organization across the US and India, including engineering managers and senior technical leaders.
• Build a leadership structure that scales, with clear ownership, accountability, and fast decision-making.
• Coach and develop engineering managers into strong leaders of people, technology, and execution.
• Recruit, retain, and develop exceptional talent and build a cohesive engineering culture across geographies and time zones.
• Create a culture of ownership, technical excellence, accountability, and continuous improvement.

Own Product Engineering and Delivery

• Own Forward's application development end to end: requirements and architecture through implementation, testing, release, and ongoing improvement.
• Partner with Product Management and UX on product direction, scope, priorities, and delivery plans.
• Establish realistic plans and estimates, identify dependencies and risks early, and drive predictable execution.
• Communicate progress, tradeoffs, risks, and changes clearly to engineering and company leadership.

Drive Technical Excellence and Quality

• Provide technical leadership across a modern application stack, including Java backend services and Svelte-based frontend applications.
• Partner closely with Distinguished Engineers and other senior technical leaders to establish and evolve architecture and engineering standards.
• Hold the organization to high standards for performance, scalability, security, maintainability, and user experience.
• Own release readiness and product quality , feature validation, automated testing, regression coverage, performance, security, production readiness.
• Drive continuous improvement in engineering practices.

Build an AI-Native Engineering Organization

• Continue evolving how the organization applies AI across the software development lifecycle.
• Encourage experimentation with AI-assisted development while establishing practices that produce measurable improvements.

Requirements

• 10+ years of software engineering experience, including 5+ years leading engineering teams and managers.
• Experience leading a sizable, multi-team engineering organization and scaling both the organization and its leadership structure.
• Strong technical background building sophisticated enterprise software.
• Track record of delivering complex software products with accountability for schedule, quality, and technical outcomes.
• Experience partnering closely with Product Management and UX/Design.
• Strong organizational and planning skills across multiple initiatives.
• Excellent written and verbal communication.
• A leadership style built around ownership, high standards, transparency, and developing strong leaders.

Nice to Have

• Experience building on-premises or self-hosted enterprise software.
• Experience leading engineering organizations distributed across the US and India.
• Experience building applications using Java and modern frontend frameworks.
• Experience with networking concepts.
• Experience applying AI tools across the software development lifecycle.

Location and Compensation

This is a regular, full-time position with Forward, headquartered in Santa Clara, California. The base salary range is $270,000 – $350,000 per year.

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The Senior Accountant will be responsible for preparing day-to-day transactions, monthly balance sheet reconciliations, and detailed income statement analysis.

Key responsibilities include:

• Preparing day-to-day transactions such as accounts payable and receivable, prepaid expenses, and fixed assets
• Preparing monthly balance sheet reconciliations and detailed income statement analysis
• Assisting in preparing financial reports, account reconciliations, and audit preparations
• Managing and taking responsibility for transactional accounting processes such as Procure-to-Pay and Order-to-Cash
• Developing accounting policies and procedures
• Working on ad hoc projects to support the development of the company

Requirements:

• Strong GAAP knowledge, particularly in revenue recognition for SaaS companies (ASC 606)
• Experience working in a fast-growth startup environment and being a self-starter
• Critical thinking and analytical skills, including the ability to detect patterns and interpret incomplete data
• Ability to work in a diverse environment and adapt to shifting priorities
• Bachelor's degree in Accounting
• 3+ years of relevant experience, preferably a mix of public accounting and private industry experience
• Exceptional attention to detail and project management skills
• Proficiency with Netsuite, Microsoft and Google Suite, Ramp, Floqast, etc.
• Active CPA or pursuing license
• Prior experience at a start-up

This is a hybrid role requiring two days per week onsite at the Santa Clara office.

The base pay range for this role is between $110,000 and $130,000, depending on skills, qualifications, experience, and location.

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Responsibilities:

• Provide advice and guidance as a subject matter expert to ensure successful ongoing usage and adoption of Forward's technologies
• Take ownership of post-sales technical issues, working with cross-functional teams to document problem resolution steps and troubleshooting procedures
• Walk customers through the various stages of adoption with Forward's Platform
• Work directly with internal Product Management, Engineering, Sales, and Marketing teams
• Some travel (10%)

Requirements:

• B.S. Computer Science or equivalent educational experience
• 5+ years of customer-facing experience in a post-sales engineer role for a networking company, relevant software vendor, or as a network engineer for a large enterprise, service provider, or governmental agency
• Willingness to be onsite at the customer location in either Charlotte, NC (hybrid), Jersey City, NJ, or NYC

Experience:

• Strong understanding of Networking and Security fundamentals
• Experience working with multiple Network vendors (e.g., A10, Arista, Cisco, F5, Fortinet, Juniper, Palo Alto Networks)
• Strong verbal and written communications skills with a focus on needs analysis, positioning, business justification, and closing techniques; superior presentation skills
• Excellent analytical and problem-solving skills, combined with the ability to provide quick resolution to problems
• Demonstrable success in thinking strategically, executing tactically while providing consistent and high levels of customer satisfaction and retention in a fast-paced environment

Highly Desired:

• One or more of the following certificates: CCIE, JNCIE, or VCDX
• Experience working for a startup company
• Working knowledge of API-driven workflows and scripting languages (Python, bash, jq, graphql, etc.)

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary + bonus is expected to be between $165,000/yr to $190,000/yr. The offered compensation may also include stock.

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As a Site Reliability Engineer, you will be building the reliability engineering function at Forward , defining how we think about availability, observability, incident response, and operational excellence across a complex, distributed SaaS platform. You will work closely with engineering, infrastructure, and product to ensure our platform meets the reliability bar our enterprise customers demand.

Responsibilities

• Define and drive SRE practices from the ground up , SLOs, SLIs, error budgets, and the frameworks the engineering org will actually use
• Drive the reliability and operational excellence of the Forward SaaS platform
• Build and maintain observability infrastructure , logging, metrics, tracing, and alerting , so the team always knows what's happening before customers do
• Lead incident response: on-call rotations, runbooks, post-mortems, and the follow-through to make sure the same incident doesn't happen twice
• Partner with engineering teams to embed reliability thinking into the SDLC , capacity planning, load testing, chaos engineering, and production readiness reviews
• Help define and build the SRE team as the company scales , this is a foundational hire with a path to leadership

Requirements

• 6+ years of experience in site reliability engineering, DevOps, or infrastructure engineering in a SaaS or cloud environment
• Proven experience building or significantly maturing an SRE function , not just operating within one someone else built
• Strong fundamentals in networking , TCP/IP, DNS, routing, switching, firewalls, and load balancing. Experience with network management or observability platforms is a significant plus
• Hands-on experience with Kubernetes and container orchestration in production environments
• Deep proficiency with observability tooling , Prometheus, Grafana, Datadog, Splunk, or similar
• Strong scripting and automation skills in Python, Bash, or similar
• Experience with cloud platforms , AWS, GCP, or Azure , including infrastructure as code (Terraform, Ansible, or equivalent)
• Track record of owning and improving incident response processes including blameless post-mortems and SLO-driven reliability improvements
• Ability to communicate clearly with both engineering teams and non-technical stakeholders , you can explain an outage to a customer-facing team without jargon and explain an SLO to an executive without losing them

Nice to Have

• Experience supporting enterprise or federal government customers with high availability requirements
• Experience in a foundational or early SRE hire capacity at a growth stage company

What This Role Is Not

• A pure ops or NOC role , you are building and engineering, not just monitoring
• A siloed function , you will be deeply embedded with product and engineering teams
• A ticket-taker , you will be proactively identifying and solving reliability problems before they become incidents

The base pay range for this role is between $230,000 and $250,000. Base pay will depend on your skills, qualifications, experience, and location.

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