We're seeking a Business Resource Specialist to support reporting, business analysis, process improvement, and project coordination. You'll work with stakeholders to deliver insights, improve workflows, and support business decision-making.

Responsibilities:

• Analyze business data and create reports, dashboards, and insights.
• Manage and support business projects and ad hoc requests.
• Identify opportunities to improve processes and operational efficiency.
• Document and maintain business procedures and workflows.
• Partner with stakeholders to gather requirements and communicate project updates.
• Support business tools, databases, and reporting resources.

Requirements:

• 1-3 years of experience in business analysis, reporting, operations, or a related field.
• Fluent English communication skills.
• Intermediate-Advanced Excel skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities and work independently.
• Experience with reporting, process improvement, and workflow documentation.
• Bachelor's degree preferred.

Benefits:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development

XML job scraping automation by YubHub

We're seeking a Business Resource Specialist to support reporting, business analysis, process improvement, and project coordination. You'll work with stakeholders to deliver insights, improve workflows, and support business decision-making.

Responsibilities:

• Analyze business data and create reports, dashboards, and insights.
• Manage and support business projects and ad hoc requests.
• Identify opportunities to improve processes and operational efficiency.
• Document and maintain business procedures and workflows.
• Partner with stakeholders to gather requirements and communicate project updates.
• Support business tools, databases, and reporting resources.

Requirements:

• 1-3 years of experience in business analysis, reporting, operations, or a related field.
• Fluent English communication skills.
• Intermediate-Advanced Excel skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities and work independently.
• Experience with reporting, process improvement, and workflow documentation.
• Bachelor's degree preferred.

Benefits:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development

XML job scraping automation by YubHub

Responsibilities:

• Manage projects end-to-end, from planning through implementation and post-launch support.
• Develop and maintain project plans, schedules, milestones, and status reports.
• Coordinate cross-functional teams, stakeholders, and external vendors.
• Track risks, dependencies, and deliverables to ensure on-time delivery.
• Drive executive communications and project governance.
• Support modernization and migration initiatives in a fast-paced environment.

Requirements:

• 4+ years of Project Management experience.
• Proven success leading large-scale technology, transformation, or migration projects.
• Strong project planning, scheduling, and stakeholder management skills.
• Experience with Agile, Waterfall, or hybrid methodologies.
• Advanced proficiency with Microsoft Project, Excel, and Teams; Rally experience is a plus.
• Excellent communication and leadership skills.
• Fluent English.
• Bachelor's degree.
• Insurance industry experience is a plus, but candidates from any industry are welcome.

Benefits:

• Competitive salary and performance-based bonuses
• Comprehensive benefits package
• Career development and training opportunities
• Flexible work arrangements (remote and/or office-based)
• Dynamic and inclusive work culture within a globally renowned group
• Private Health Insurance
• Pension Plan
• Paid Time Off
• Training & Development

XML job scraping automation by YubHub

The ideal candidate will provide production support, troubleshoot digital issues, support testing activities, monitor system performance, and contribute to a positive website experience for agents and users.

Responsibilities:

• Monitor and support Specialty digital platforms for stability and high performance.
• Troubleshoot browser, authentication, and website-related issues.
• Liaise between business stakeholders and IT teams.
• Analyze business needs and identify technology solutions.
• Support testing activities and validate system releases.
• Track and report on digital platform performance.
• Create and maintain documentation, training materials, and process documentation.
• Ensure compliance with quality assurance standards and procedures.

Requirements:

• 1-3 years of experience in a related field.
• Experience with digital customer experience, production support, business applications, or website support.
• Advanced English proficiency.
• High school diploma or equivalent; Bachelor's degree preferred.
• Experience in insurance, underwriting, Specialty Lines, or related business areas.
• Strong PC and browser knowledge.
• Basic proficiency with Microsoft Office Suite.
• Basic experience with system monitoring tools.
• Troubleshooting and communication skills.
• Analytical, documentation, and problem-solving skills.

Benefits:

• Competitive salary and performance-based bonuses.
• Comprehensive benefits package.
• Career development and training opportunities.
• Flexible work arrangements.
• Dynamic and inclusive work culture.
• Private Health Insurance.
• Pension Plan.
• Paid Time Off.
• Training & Development.

XML job scraping automation by YubHub

We're launching a new and exciting project with one of the United States' largest insurers,part of a globally recognized insurance group. With over US$25 billion in premiums, 19 million policies, and a presence in all 50 states, our client is a trusted name in financial services and protection.

This is a unique opportunity to be part of a growing team from the ground up, contribute to meaningful work, and build a long-term career in a dynamic, supportive environment.

Key Responsibilities

• Handle customer inquiries about insurance policies and coverage
• Resolve moderately complex issues with empathy and professionalism
• Explain policy details and make decisions within defined guidelines
• Document interactions and escalate unresolved cases when needed
• Collaborate closely with Claims, Underwriting, and Policy Support teams
• Identify trends and suggest process improvements
• Stay up to date on compliance, legal requirements, and product updates

Requirements

• High School Diploma or equivalent (required)
• Fluent English
• 1–3 years of customer service experience
• Call Center experience highly desirable
• Availability to work on-site

It is a plus:

• Experience in insurance or a related field

Benefits

• Competitive salary and annual performance-based bonus
• Grocery & Restaurant Vouchers
• Individual Major Medical Insurance
• Individual life Insurance
• Career development and continuous training
• A collaborative, inclusive culture within a globally respected organization

XML job scraping automation by YubHub