You will gain a deeper understanding of Everlaw's software, customers, and sales processes through training and experience, allowing you to better target future customers. You will also develop your product knowledge through Everlaw's Product certification, using your expertise to present Everlaw's value to customers in greater detail.

In your role, you'll execute against your territory and account plans to develop a healthy pipeline that leads to consistent quota achievement. You will oversee the entire sales cycle while collaborating with cross-functional teams including Solutions Architecture, Customer Success, Business Development, and Legal.

You will possess a track record of success selling SaaS platforms into net new accounts, demonstrated by overachievement of quota ($1M+ ARR). You will have at least 7 years of successful field sales experience in an Enterprise or Strategic SaaS sales role.

The annual base salary for this position is $175,000, with a total On-Target Earnings (OTE) of $350,000. The variable component is performance-based, contingent upon attainment of specific sales objectives, which are governed by Everlaw's policies and incentive plans.

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This role sits at the intersection of design excellence and people leadership. It is ideal for a design leader who cares deeply about craft, is comfortable tackling technical challenges, has led teams that have shipped exceptional enterprise AI user experiences, and is motivated to develop people to do the best work of their careers.

At Everlaw, our mission is to promote justice by illuminating truth. We help legal teams across law firms, government agencies, corporations, and non-profits sift through millions of documents to uncover critical evidence in high-stakes litigation and investigations.

The Product Design team is at the forefront of this mission, transforming complex, high-stakes workflows into experiences that are intuitive, powerful, and distinctly human.

As AI redefines legal work, we are committed to designing systems that amplify human intuition, communicate uncertainty with clarity, and uphold the defensibility required in the pursuit of justice.

We take pride in designing an exceptional product while fostering a strong user-centered design culture across the company.

In your role, you'll:

• Elevate our craft: Foster a culture of high craft, thoughtful critique, and user empathy, maintaining a high bar for product thinking, interaction, and visual design.

• Drive design strategy: Partner with Product and Engineering leaders to define product direction, translate ambiguous problems into clear design opportunities, and deliver cohesive experiences.

• AI experience guidance: Guide designers in ensuring AI features are transparent, trustworthy, and explainable, leveraging best-in-class design patterns for the dynamically evolving AI space.

• User advocacy: Guide the team to translate complex legal workflows and technical constraints into seamless user experiences, serving as the advocate for the user in high-stakes technical discussions.

• Strategic impact: Make strategic design decisions that align with and deliver impact on Everlaw's goals.

• Guide team excellence: Manage, coach, and grow a team of product designers, supporting career development through clear feedback, mentorship, and personalized growth plans.

• Set clear expectations: Create clarity around expectations, roles, and impact, helping designers understand how their work connects to the broader company vision.

• Scale the team: Participate in hiring and refining our design operations.

• Reinforce accountability: Ensure strong performance and behavioral alignment across the team.

About you:

• At least 5 years of product design experience, with at least 2 years of experience managing teams.

• BA/BS degree in graphic design, design communication, human-computer interaction, or related field or equivalent combination of education and experience.

• A strong track record of shipping complex, high-impact products in collaboration with Product and Engineering.

• Experience designing for sophisticated users and workflows (e.g., enterprise, B2B SaaS, data-heavy, or regulated domains).

• Process-driven and can communicate complex concepts to drive the team towards a shared vision.

• Strong product thinking, interaction, and visual design chops.

• Excellent communication skills to influence, align, and inspire across functions.

• Comfort working in ambiguity and helping teams navigate it with clarity and purpose.

Work authorization:

• You are authorized to work in the United States without restrictions.

Benefits:

• The expected salary range for this role is between $192,000 - $243,000.

• Participation in our equity program.

• 401(k) retirement plan with company matching.

• Health, dental, and vision insurance.

• HSAs and FSAs for various expenses.

• Company-sponsored life and disability insurance.

• Paid parental leave and sick leave.

• 17 paid vacation days plus 11 federal holidays.

• A generous L&D stipend for your personal growth.

• Access to mental health and wellness resources like membership to Modern Health.

Perks:

• A beautiful office in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt.

• Flexible work-from-home days on Tuesdays and Fridays.

• Monthly home internet reimbursement.

• Ability to select your hardware of choice (Mac or PC) and customize your desk setup.

• A wide variety of snacks and beverages in the office.

• Company-wide out-of-the-box events and fun activities with your team.

• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice.

Learning and career development opportunities (and a generous budget!).

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Core to our partner business and to Everlaw's channel revenues, MSPs are one of the fastest growing segments for Everlaw and integral to the company's revenue goals.

As a Senior Strategic Partner Manager, you'll bring your experience in partner management, partnership strategy, and joint deal development to forge impactful relationships with MSPs and other channel partners in the litigation and investigation services space.

Collaborative and commercially-minded, you will apply your skills in managing complex business relationships to build and grow the joint business that Everlaw is building with our strategic partners.

Your work will matter, you'll use your egoless communication, creative problem solving, and strategic mindset to help drive US revenue and market success for Everlaw's fast-growing enterprise SaaS business.

Everlaw's Business Development team builds and manages Everlaw's partner ecosystem, working with partners of all types , managed services, reseller, technology, and non-profit , to help bring Everlaw's technology to market.

We are a highly cross-functional team, working with our colleagues in Sales, Customer Success, Legal, Marketing, and Product to develop strategic partnerships that ultimately help our customers unlock the most value from Everlaw.

At Everlaw, our mission is to promote justice by illuminating truth.

Our company culture is open and vibrant and we're committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals.

If you're looking for a place that values passion, integrity, thinking big, and a desire to learn, we'd love to hear from you!

Think you're missing some of the skills and are hesitant to apply? We do not believe in the 'perfect' candidate and encourage you to apply if you feel you can bring value to our team.

This is a full-time position based in our Oakland, CA or New York, NY office with a hybrid work schedule: in office M/W/Th with the option to work from home Tu/Fr.

Getting started - We want you to feel like part of the team early on! Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.

• We're excited for you to learn, grow, and contribute right away! We trust that you'll bring experience and knowledge that will uplift and uplevel the team, but we don't expect you to know everything on Day 1.

In your role, you'll...

• Own and manage strategic partnerships with named Everlaw partners in the LSP (legal service provider) and eDiscovery industry, developing joint businesses with partners and growing Everlaw's channel revenues.

• Own and operate the joint partner business with each key partner that you manage, developing key strategic relationships and building mid-to-long term business plans and commercial models.

• Drive and execute on partner plans by managing partners to planned success metrics including partner sales and delivery capabilities, partner pipeline generation, partner revenues, and end customer adoption.

• Partner closely with BD's partner development function by developing new partnership structures, supporting with partnership deal development and activating early stage partners to become productive and scalable partner businesses.

• Collaborate closely with Everlaw's cross-functional GTM organizations including sales to develop and execute joint pipeline and drive deal execution on key co-selling opportunities, marketing to develop comarketing plans and execute on joint demand generation, and enablement to help advance partners' Everlaw practices.

• Develop deep subject matter expertise in eDiscovery technology, Everlaw's distinctive product offering, the service provider ecosystem, and overall market and industry trends.

• Contribute to Everlaw's overall partnership strategy and Everlaw's partner program in collaboration with the BD team and with Everlaw's go-to-market organization.

About you...

• You have at least 8 years of relevant experience which can include any related post-graduate work (e.g., MBA, MS).

• At least 5 years of experience will be in partnerships or channel management.

• You love unpacking and solving open-ended business problems.

• You turn the ambiguous into the concrete by translating high-level business issues and strategy problems into sophisticated, concrete tactical approaches and partnership plans.

• Your business acumen and strategic mind-set make you a great partner manager.

• You develop and maintain empathetic and trust-building relationships with both external and internal partners.

• You have a track record of managing partnerships with proven business results.

• You are an experienced go-to-market expert.

• You have a track record of executing high-impact, often complicated, partner-driven sales engagements.

• You uncover, negotiate, and close win-win deals with strategic services partners and work with cross-functional teams like sales, marketing, and legal to get the right deal done at the right time.

• You are naturally curious about new businesses, products, and industries, and are always seeking to learn.

• You are constantly driven by the desire to learn new things so that you can develop creative but effective solutions to the business problems you encounter.

• You're drawn to new challenges and opportunities to grow.

• You are authorized to work in the United States.

Please note that currently, Everlaw is not sponsoring employment visas.

Pluses...

• MBA/MS degree in a related field

• Experience in eDiscovery or other related technologies, products, or industries

Benefits...

The annual base salary for this position is between $135,800 - $171,500, with a total On-Target Earnings (OTE) of between $194,000 - $245,000, representing a 70/30 compensation split.

Eligibility for the commission portion is performance-based and subject to the achievement of specific performance metrics, which are governed by Everlaw's policies and incentive plans.

The final offered salary will be dependent upon many factors including the candidate’s experience and skills.

The role's compensation is subject to change in the future.

• Equity program.

• 401(k) retirement plan with company matching.

• Health, dental, and vision.

• Flexible Spending Accounts for health and dependent care expenses.

• Paid parental leave and approximately 10 days (80 hours) per year of sick leave.

• Seventeen paid vacation days plus 11 federal holidays.

• Membership in Modern Health helps employees prioritize mental health and wellness.

• Annual allocation for Learning & Development opportunities and applicable professional membership dues.

• Company-sponsored life and disability insurance.

Perks...

Work in Uptown Oakland or midtown New York on Mondays, Wednesdays, and Thursdays.

Flexible work-from-home days on Tuesdays and Fridays.

Monthly home internet reimbursement.

Select your preference of hardware (Mac or PC) and customize your desk setup.

Enjoy a wide variety of snacks and beverages in the office.

Bond over company-wide out-of-the-box events and fun activities with your team.

Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice.

Take advantage of learning and career development opportunities.

Ranked #9 on Glassdoor's Best Places to Work 2023 for US small and medium companies.

One of Wealthfront’s 2021 Career Launching Companies, and ranked #2 on the “2022 Bay Area Best Places to Work” list by the San Francisco Business Times and the Silicon Valley Business Journal.

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In this role, you will sit within our Engineering department, acting as a vital bridge between Development and QA. You will maintain and improve existing CI/CD pipelines using tools such as GitHub Actions or CircleCI, facilitate and expand automation techniques, and mentor QA engineers on all topics related to automation.

We are excited for you to learn, grow, and contribute right away! We trust that you'll bring experience and knowledge that will uplift and uplevel the team, but we don't expect you to know everything on Day 1.

The expected salary range for this role is between $131,000 and $191,000. The final offered salary will be dependent upon many factors including the candidate's experience and skills.

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You'll leverage deep workflow expertise and legal industry knowledge to help customers realise the full value of Everlaw, proactively guiding them through change management and enabling them to integrate our solutions into their core business strategies.

With a focus on building high-trust relationships, you'll demonstrate credibility, reliability, and a consultative approach,ensuring customer success, driving adoption, and delivering measurable results.

If you are passionate about empowering customers, thrive in dynamic environments, and are committed to doing what's right for both clients and Everlaw, we encourage you to join our mission to promote justice by illuminating the truth.

At Everlaw, our mission is to promote justice by illuminating the truth. Our company culture is open and democratic and we're committed to the professional growth of our team members, offering an annual learning and development stipend and regular check-ins with managers regarding career goals.

This is a full-time, exempt position based in our Oakland, CA or New York City, NY office with a hybrid work schedule: in office M/W/Th with the option to work from home on Tu/Fr.

Getting started

• We want you to feel like part of the team early on. Our onboarding process will integrate you into the company with informative sessions on our product, policies, processes, and team structure and goals.

• We’re excited for you to learn, grow, and contribute right away. We trust that you’ll bring experience and knowledge that will uplift and uplevel the team, but we don’t expect you to know everything on Day 1. You’ll work to become a product expert, helping you provide industry-leading coaching and training to improve adoption of Everlaw.

In your role, you'll...

• Own net dollar retention and case growth across your strategic book of business

• Become a trusted advisor to executive and practice group leaders, leveraging deep Fortune 500 workflow expertise to shape eDiscovery and GAI strategy and tie Everlaw to top corporate initiatives

• Confidently position and demo Everlaw, showcasing sub-segment–specific use cases and enabling customers to launch and refine workflows that drive measurable adoption, utilization, and value

• Use change management skills to lead customers through the full journey, proactively driving feature adoption, closing assigned Calls to Action, shortening time-to-value, and balancing what’s right for customers and Everlaw

• Lead regular check-ins, Business Reviews, and ROI conversations, clearly communicating complex concepts in verbal, written, and presentation formats

• Own account health, identifying growth opportunities, mitigating churn risk, and expanding relationships through credibility, reliability, and personal trust

• Partner with Sales, Product, and Support to align stakeholders, surface and progress renewal and expansion opportunities, and demonstrate strong executive presence with internal and external leaders

• Serve as the primary point of contact accountable for customers’ business outcomes with Everlaw, operating with proactive ownership, a growth mindset, and minimal need for oversight

• Continuously improve the Customer Success function by refining processes, codifying best practices, and acting as both a voice of the customer and a mentor to early-in-career teammates

About you

• You have at least 8 years of experience in customer success with enterprise and strategic accounts; industry experience in eDiscovery, legal tech, or software consulting (especially with AmLaw 200 or large law firms) is a plus.

• You operate as a trusted advisor and strategic partner, not a reactive order-taker, by combining deep workflow knowledge with change-management expertise to help customers modernize workflows, manage risk, and drive efficiency through thoughtful change management and solution adoption

• You take a consultative, value-led approach to account growth, collaborating with Sales on account management exercises that uncover expansion opportunities, support renewals, and grow ARR while maintaining strong customer advocacy and long-term relationships

• You are outcomes- and data-driven, leveraging usage metrics, health indicators, and customer insights to proactively manage your book of business, prioritize engagement, and focus on the highest-impact initiatives

• You excel at navigating complex corporate environments, engaging stakeholders across Legal, Legal Operations, IT / InfoSec, Procurement, and executive leadership, and building internal champions who drive adoption and long-term success

• You are comfortable presenting business value and strategic insights to senior leaders, including General Counsel, Legal Operations leaders, and other executives, and can confidently lead high-stakes or sensitive conversations with confidence, composure, and executive presence

• You are strategic, analytical, process-oriented, and able to manage competing priorities in a fast-paced environment while taking full ownership of outcomes without the need for close oversight

• You are an exceptional communicator (verbally, in writing, and in presentations) and thrive in environments that demand strong time management, adaptability, and resilience

• You are authorized to work in the United States; please note that at this time, Everlaw is not sponsoring visas for any positions

Benefits

• The expected salary range for this role is between $157,000 - $199,000. This role is also eligible for additional incentive pay/commission. The final offered salary will be dependent upon many factors including the candidate’s experience and skills. The base pay range is subject to change in the future.

• Equity program

• 401(k) retirement plan with company matching

• Health, dental, and vision

• Flexible Spending Accounts for health and dependent care expenses

• Paid parental leave and approximately 10 days (80 hours) per year of sick leave

• Seventeen paid vacation days plus 11 federal holidays

• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice

• Membership to Modern Health to help employees prioritize mental health and wellness

• Annual allocation for Learning & Development opportunities and applicable professional membership dues

• Company-sponsored life and disability insurance

Perks

• Work in uptown Oakland or mid-town New York City with easy access to multiple subway lines

• Flexible work-from-home days on Tuesdays and Fridays

• Monthly home internet reimbursement

• Select your preference of hardware (Mac or PC) and customize your desk setup

• Enjoy a wide variety of snacks and beverages in the office

• Bond over company-wide out-of-the-box events and fun activities with your team

• Take advantage of learning and career development opportunities

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You will use your experience to bring ideas large and small to life, turning ambiguous problems into elegant solutions. You'll design with a deep respect for users, shaping products from brainstorming to launch. Additionally, you'll mentor other designers while collaborating closely with the Product and Engineering teams.

At Everlaw, our mission is to promote justice by illuminating truth. We help legal teams across law firms, government agencies, corporations, and nonprofits sift through millions of documents to uncover critical evidence in high-stakes litigation and investigations.

The Product Design team is at the forefront of this mission, transforming complex, high-stakes workflows into experiences that are intuitive, powerful, and distinctly human. As AI redefines legal work, we are committed to designing systems that amplify human intuition, communicate uncertainty with clarity, and uphold the defensibility required in the pursuit of justice.

Responsibilities

• Design AI-powered experiences that enable legal and investigative teams to navigate complex document review workflows and accelerate insight generation.
• Translate complex, unstructured problems into intuitive solutions that are scalable, in the form of user flows, wireframes, prototypes, and high-fidelity mockups.
• Apply strong product thinking to frame ambiguous problems, connecting design decisions to user value, business outcomes, and technical feasibility.
• Partner closely with Product Management and User Research providing inputs to prioritization and roadmap decisions, informing strategic decisions.
• Lead interaction design for complex challenges leveraging industry best practices, effectively using prototypes to explore ambiguity and align partners.
• Craft polished visual and motion design that clearly communicates hierarchy, causality, and intent.
• Collaborate closely with Engineering to ship high-quality design solutions.
• Clearly articulate design rationale through strong storytelling and presentation influencing stakeholders at multiple levels.
• Strengthen team culture by modeling inclusive collaboration and proactively improving processes.
• Seek diverse feedback, challenge assumptions when appropriate, and provide thoughtful critique raising the bar on quality and driving impactful outcomes.
• Contribute to and evangelize the use of Bluebook, Everlaw’s Design System.
• Become product certified! Learn the ins and outs of the Everlaw platform, earning the same certification that our power users earn!

Requirements

• 5+ years of Product Design experience shipping product features, with at least 3 years designing complex B2B SaaS workflows.
• BA/BS degree in graphic design, design communication, human-computer interaction, or related field or equivalent combination of education and experience.
• Portfolio demonstrating strong product thinking, interaction, and visual design.
• Proven ability to thrive in complex, ambiguous problem spaces.
• Experience owning end-to-end design work, from initial research to post-launch evaluation.
• Self-starter with the ability to navigate ambiguity and drive solutions to execution.
• Strong communication and storytelling skills, with experience presenting design rationale to Product, Engineering, and leadership stakeholders to build alignment.
• Collaborative mindset with a strong appreciation for feedback, coaching, and cross-functional partnership.

Benefits

• The expected salary range for this role is between $170,000 - $215,000.
• Participation in our equity program.
• 401(k) retirement plan with company matching.
• Health, dental, and vision insurance.
• HSAs and FSAs for various expenses.
• Company-sponsored life and disability insurance.
• Paid parental leave and sick leave.
• 17 paid vacation days plus 11 federal holidays.
• A generous L&D stipend for your personal growth.
• Access to mental health and wellness resources like membership to Modern Health.

Perks

• A beautiful office in Uptown Oakland, just steps from the BART line and dozens of restaurants and walking distance to Lake Merritt.
• Flexible work-from-home days on Tuesdays and Fridays.
• Monthly home internet reimbursement.
• Ability to select your hardware of choice (Mac or PC) and customize your desk setup.
• A wide variety of snacks and beverages in the office.
• Company-wide out-of-the-box events and fun activities with your team.
• Time off for company-sponsored volunteer events and 4 paid hours per quarter to volunteer at a charitable organization of your choice.
• Learning and career development opportunities (and a generous budget!).

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