This year, Dropbox is on a mission to expedite the creation and implementation of AI-enabled products by providing a comprehensive AI technology stack that facilitates speedy prototyping and reliable deployment of AI-driven functionalities.

Responsibilities

• Autonomously deliver ongoing business impact across a team, product capability, or technical system.
• Collaborate effectively with cross-functional teams, including product managers, designers, and other engineers.
• Excellent problem-solving skills and the ability to make effective tradeoffs between technical requirements and business goals.
• Mentor junior engineers and contributing to the overall growth and success of the engineering team.
• Adapt to a dynamic and fast-paced work environment, with a focus on continuous learning and professional development.

Requirements

• 8+ years of experience building applications professionally.
• BS degree or higher in Computer Science or a related technical field.
• Delivered tangible results, from conceptualization to implementation, while making significant contributions to the success of the project.
• Experience in developing web applications, demonstrating a deep understanding of the intricacies involved in building robust and scalable systems.

Preferred Qualifications

• Contributions to open source projects or technical communities
• Full-Stack Development
• Technologies: JavaScript, HTML/CSS, React, Python, MySQL, Go, Java, Rust

Compensation

Poland Pay Range: 333 200 zł-450 800 zł PLN

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This is an individual-contributor role requiring comfort working with executive leaders, Chiefs of Staff, embedded operational teams, and EPD partners. The ideal candidate is scrappy, detail-oriented, and systems-minded , someone who can quickly build context, earn trust, and drive clarity in complex environments.

Responsibilities:

• Partner with Chiefs of Staff and embedded operational teams to support and strengthen company-wide operating rhythms
• Act as operational “glue” , identify inefficiencies, reduce duplication, and build scalable workflows, systems, and mechanisms that lower operational overhead while preserving rigor
• Uphold and reinforce the quality bar for executive-facing deliverables, including strategic plans, business reviews, board-ready materials, and in-quarter execution updates
• Distill complex processes and expectations into simple, concise guidance and resources accessible to all employees
• Enable Dropboxers at all levels to operate effectively within company frameworks through training, resources, and hands-on support
• Pilot and iterate on improvements to company-wide operating mechanisms, incorporating feedback and learning along the way
• Lead ad hoc projects in support of the CEO’s top priorities, owning work end-to-end from inception to delivery
• Represent the CEO’s vision and priorities in cross-functional contexts while building strong, trusted relationships with internal stakeholders
• Handle sensitive information with discretion and maintain composure while operating in a fast-moving, evolving environment

Requirements:

• 8+ years of experience in operations, program management, business operations, product operations, consulting, or similar roles in complex, cross-functional environments
• Demonstrated ability to thrive in ambiguity and independently define scope where it does not yet exist
• Proven experience building, improving, or scaling operational systems, processes, or program management frameworks
• Strong attention to detail paired with the judgment to know where rigor matters most
• Ability to move quickly, make sound judgment calls, and adapt in real time without sacrificing quality
• Excellent written and verbal communication skills, with experience synthesizing complex information into clear, executive-ready outputs, as well as creating simple, concise resources accessible to all employees
• High degree of ownership and independence; able to navigate ambiguity, influence without authority, and drive work to completion across organizational boundaries
• Scrappy and resourceful, with a willingness to roll up your sleeves while also thinking systemically
• Collaborative, team-first mindset with a strong desire to help the broader organization succeed
• Proven ability to remain calm, thoughtful, and effective in high-pressure or high-visibility situations
• High integrity and strong judgment when handling confidential or sensitive information

Preferred Qualifications:

• Experience at a SAAS company, working on roadmapping, launch planning, or in product operations

Compensation:

Canada Pay Range $128,400-$173,700 CAD

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This is an individual-contributor role requiring comfort working with executive leaders, Chiefs of Staff, embedded operational teams, and EPD partners. The ideal candidate is scrappy, detail-oriented, and systems-minded , someone who can quickly build context, earn trust, and drive clarity in complex environments.

Responsibilities

• Partner with Chiefs of Staff and embedded operational teams to support and strengthen company-wide operating rhythms
• Act as operational “glue” , identify inefficiencies, reduce duplication, and build scalable workflows, systems, and mechanisms that lower operational overhead while preserving rigor
• Uphold and reinforce the quality bar for executive-facing deliverables, including strategic plans, business reviews, board-ready materials, and in-quarter execution updates
• Distill complex processes and expectations into simple, concise guidance and resources accessible to all employees
• Enable Dropboxers at all levels to operate effectively within company frameworks through training, resources, and hands-on support
• Pilot and iterate on improvements to company-wide operating mechanisms, incorporating feedback and learning along the way
• Lead ad hoc projects in support of the CEO’s top priorities, owning work end-to-end from inception to delivery
• Represent the CEO’s vision and priorities in cross-functional contexts while building strong, trusted relationships with internal stakeholders
• Handle sensitive information with discretion and maintain composure while operating in a fast-moving, evolving environment

Requirements

• 8+ years of experience in operations, program management, business operations, product operations, consulting, or similar roles in complex, cross-functional environments
• Demonstrated ability to thrive in ambiguity and independently define scope where it does not yet exist
• Proven experience building, improving, or scaling operational systems, processes, or program management frameworks
• Strong attention to detail paired with the judgment to know where rigor matters most
• Ability to move quickly, make sound judgment calls, and adapt in real time without sacrificing quality
• Excellent written and verbal communication skills, with experience synthesizing complex information into clear, executive-ready outputs, as well as creating simple, concise resources accessible to all employees
• High degree of ownership and independence; able to navigate ambiguity, influence without authority, and drive work to completion across organizational boundaries
• Scrappy and resourceful, with a willingness to roll up your sleeves while also thinking systemically
• Collaborative, team-first mindset with a strong desire to help the broader organization succeed
• Proven ability to remain calm, thoughtful, and effective in high-pressure or high-visibility situations
• High integrity and strong judgment when handling confidential or sensitive information

Preferred Qualifications

• Experience at a SAAS company, working on roadmapping, launch planning, or in product operations

Compensation

US Zone 2: $143,800-$194,600 USD US Zone 3: $127,800-$173,000 USD

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This year, Dropbox is on a mission to expedite the creation and implementation of AI-enabled products by providing a comprehensive technology stack that facilitates rapid prototyping and reliable deployment of AI-augmented functionality.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels.

Responsibilities

• Designing and building scalable software to reach millions of daily users.
• Collaborating closely with product managers, designers, and analysts to understand user needs and develop products that meet those needs.
• Developing and executing short and long-term roadmaps, balancing business impact, user experience, and technical quality.
• Actively contributing to our team and company culture through mentorship, participation in interviews, and involvement in new initiatives.
• Supporting fellow engineers through feedback, code reviews, and improvement of internal tools and processes.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• 5+ years of experience in software engineering or related industry roles.
• BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience.
• Demonstrated success in developing and deploying large-scale web applications with a user-focused approach.
• Proficiency in building user-facing software and supporting web/desktop systems and libraries.
• Ability to handle full-stack projects and deliver minimum viable products efficiently.

Preferred Qualifications

• Contributions to open source projects or technical communities
• Full-Stack Development
• Technologies: MySQL, Python, Go, Java, Rust

Compensation

Poland Pay Range: 212 500 zł-287 500 zł PLN

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This is a high-visibility, high-impact role where you'll architect and build AI-forward solutions to personalize the customer journey, optimize conversion funnels, and reduce churn. You'll partner closely with Product, Data Science, and Design to define the future of Dropbox monetization while mentoring a team of 15 engineers across experience levels.

Your work will have immediate, measurable business impact. You'll get substantial exposure to Growth leadership, shape the technical direction of a critical revenue-driving platform, and help build a best-in-class monetization engineering practice.

Responsibilities

• Lead the design and implementation of scalable, reliable systems powering Dropbox's monetization flows (checkout, trials, subscriptions, pricing)

• Define and drive the technical roadmap for Growth Monetization, aligning engineering investments with business priorities

• Architect AI/ML-powered solutions for conversion optimization, personalized offers, and predictive churn modeling

• Own end-to-end delivery of complex, cross-functional projects with direct revenue impact

• Establish engineering best practices, improve system reliability, and drive down technical debt

• Mentor engineers across the team, fostering growth and elevating technical capabilities

• Partner with Product, Data Science, and Design to translate business goals into technical solutions

Requirements

• 12+ years of software engineering experience, with 3+ years operating at a senior or staff level

• Strong full-stack engineering skills with proficiency in modern frontend frameworks (React, TypeScript) and backend technologies (Python, Go, or similar)

• Demonstrated ability to lead complex technical projects from conception through delivery

• Experience designing and scaling systems that handle high traffic and require high reliability

• Track record of influencing technical strategy and driving architectural decisions beyond immediate team scope

• Proven ability to mentor engineers and raise the technical bar across a team

• Strong product intuition and ability to balance technical excellence with business impact

Preferred Qualifications

• Experience with monetization, payments, checkout, or e-commerce platforms

• Background in growth engineering, conversion optimization, or experimentation platforms

• Familiarity with ML/AI applications in personalization or funnel optimization

• Experience with subscription-based or SaaS business models

• Prior experience at a company operating at significant scale (millions of users)

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This role is for an attorney in the commercial legal space with a client-first mindset and experience working closely with sales and procurement teams in a world-class commercial legal function in support of Dropbox's business goals. You'll be part of a team of attorneys and professionals responsible for drafting, reviewing, and negotiating a high volume of complex commercial contracts with Dropbox vendors, customers, and other business partners around the world.

Responsibilities:

• Engage personally in complex sales and procurement deals and work collaboratively with various company teams to implement company initiatives.
• Work with cross-functional business teams to implement innovative strategies to increase the efficiency and effectiveness of delivering commercial legal support to Dropbox's business.
• Be an active and trusted leader, problem solver, and innovator to key stakeholders across the company.
• Develop and refine team playbooks, fallback guides, cross-functional resource documents, and training materials.

Requirements:

• Minimum of 2+ years as a practicing commercial attorney, including substantive experience in drafting and negotiating complex commercial agreements, including SaaS, licensing, technology, equipment, and marketing agreements.
• Has experience managing and interacting directly with clients and opposing counsel, has robust experience drafting and negotiating contracts themselves.
• Ability to translate complex legal issues into clear and simple guidance, and to partner effectively across all levels of the company.
• Passion for client service and efficiency.
• High integrity, strong ethics, and an unflappable demeanor.
• Self-starter, eagerness to learn both substantive law, negotiation skills and team policies and procedures.
• J.D. with strong academic credentials and demonstrated record of success as a lawyer.
• Member in good standing of bar and (if applicable) in-house counsel registration.
• Desire or experience to work in a virtual first environment, demonstrated initiative qualities.

Preferred Qualifications:

• Experience as a commercial attorney in a law firm setting, with at least 1+ year of experience as an in-house attorney at a technology company.
• Demonstrated ability to handle multiple types of cross-functional commercial matters, including customer-facing agreements, M&A integration and support, and commercial disputes.
• Expertise in data privacy law (e.g., CIPP certification), AI rules and regulations, and intellectual property.
• Experience with developing and refining team playbooks, fallback guides, cross-functional resource documents, and training materials.
• Experience partnering with globally distributed in-house business teams, particularly at SaaS companies to handle a high volume of complex commercial transactions.

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This is not a maintenance role. We are modernizing our analytics platform, upgrading orchestration infrastructure, building shared and reusable data models with conformed dimensions, establishing a certified metrics framework, and laying the foundation for AI-native data development. You will partner closely with Data Science, Data Infrastructure, Product Engineering, and Business Intelligence teams to make this happen.

You will play a crucial role in establishing analytics engineering standards, designing scalable data models, and driving cross-functional alignment on data governance. You will get substantial exposure to senior leadership, shape the technical direction of analytics infrastructure at Dropbox, and directly influence how data powers product and business decisions.

Responsibilities:

• Lead the design and implementation of shared, reusable data models, defining shared fact tables, conformed dimensions, and a semantic/metrics layer that serves as the single source of truth across analytics functions

• Drive standardization of data engineering practices across ADE and functional analytics teams, including pipeline patterns, CI/CD workflows, naming conventions, and data modeling standards

• Partner with Data Infrastructure to modernize orchestration, improve pipeline decomposition, and establish secure dev/test environments with production data access

• Architect and implement a shift-left data governance strategy, working with upstream data producers to establish data contracts, SLOs, and code-enforced quality gates that catch issues before production

• Collaborate with Data Science leads and Product Management to translate metric definitions into reliable, certified data pipelines that power executive dashboards, WBR reporting, and growth measurement

• Reduce operational burden by improving pipeline granularity, observability, and failure recovery, establishing runbooks and alerting standards that make on-call sustainable

• Evaluate and integrate AI-native tooling into the data development lifecycle, enabling conversational data exploration with guardrails and AI-assisted pipeline development

Requirements:

• BS degree in Computer Science or related technical field, or equivalent technical experience

• 12+ years of experience in data engineering or analytics engineering with increasing scope and technical leadership

• 12+ years of SQL experience, including complex analytical queries, window functions, and performance optimization at scale (Spark SQL)

• 8+ years of Python development experience, including building and maintaining production data pipelines

• Deep expertise in dimensional data modeling, schema design, and scalable data architecture, with hands-on experience building shared data models across multiple business domains

• Strong experience with orchestration tools (Airflow strongly preferred) and dbt, including pipeline design, scheduling strategies, and failure recovery patterns

Preferred Qualifications:

• Experience with Databricks (Unity Catalog, Delta Lake) and modern lakehouse architectures

• Experience leading orchestration or platform modernization efforts at scale

• Familiarity with data governance and observability tools such as Atlan, Monte Carlo, Great Expectations, or similar

• Experience building or contributing to a metrics/semantic layer (dbt MetricFlow, Databricks Metric Views, or equivalent)

• Track record of establishing data engineering standards and best practices in a federated analytics organization

Compensation:

US Zone 2 $198,900-$269,100 USD

US Zone 3 $176,800-$239,200 USD

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You will define long-term technical direction for customer-facing experiences used by millions, identifying where AI meaningfully improves customer value and translating evolving business context and industry advances into durable, multi-area strategies and roadmaps that shape how Dropbox builds, scales, and innovates, while remaining hands-on in software development where it provides the greatest leverage.

Your influence will span organisations, setting foundational architecture, driving execution standards, and aligning senior technical and product leaders across boundaries. You will lead the responsible introduction and adoption of AI across product capabilities and engineering workflows, bring clarity to the most complex decisions, institutionalise engineering excellence, and contribute directly through critical design, prototyping, and code reviews.

In return, you will operate as a trusted technical partner to senior leadership, shape systems and platforms including AI-powered foundations that define Dropbox's future, and act as a company-level technical strategist, advancing Dropbox's mission to create a more enlightened way of working.

Responsibilities:

• Own and drive technical outcomes across multiple teams and organisations, delivering company-critical customer and business impact at scale.

• Define long-term technical strategy and partner with senior Product and Engineering leaders as the technical owner for the most important company objectives.

• Tackle the most ambiguous and far-reaching technical and product problems, shaping what the company builds as much as how it builds it.

• Remain deeply hands-on in software development, owning and implementing the most critical, complex, and foundational parts of the system where leverage is highest.

• Influence and align roadmaps across organisations, resolving structural bottlenecks and changing how Dropbox builds and operates.

• Architect and evolve foundational systems (this may involve both frontend and backend systems) and platforms that enable new product capabilities and operate reliably at the scale of hundreds of millions of users.

• Model exceptional technical judgment and execution rigor, setting and sustaining high engineering standards across a distributed, virtual environment.

• Drive AI adoption both to increase productivity and to produce AI-based features.

Requirements:

• Advanced degree in Computer Science or a related technical field involving substantial software development, or equivalent industry experience demonstrating deep technical mastery.

• 15+ years of experience designing, building, and evolving large-scale software systems with sustained impact across multiple teams or organisations.

• Demonstrated success operating at a Principal level, owning company-critical technical problems and influencing long-term technical direction.

• Strong experience building consumer-facing products at scale, with a deep understanding of user experience, performance, reliability, and operational excellence.

• Broad and deep technical expertise across multiple domains, including several of frontend, mobile, search, databases, storage systems, concurrency, and distributed systems.

• Practical experience applying modern ML, LLM-based APIs, and agentic frameworks in production systems, with sound judgment around quality, cost, and risk.

• Ability to communicate complex technical concepts clearly and persuasively to senior engineering, product, and executive audiences.

Preferred Qualifications:

• Experience defining and scaling company-wide platforms or architectural standards that are adopted across multiple organisations.

• Proven track record of leading the introduction of new technologies such as AI or ML into core products or engineering workflows with durable impact.

• Experience operating in highly distributed, virtual-first engineering organisations at global scale.

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As a Senior Account Executive on the Growth team, you will play a key role in helping Dropbox evolve how we go to market as we expand into newer products like Dash. This role goes beyond traditional account expansion. You’ll be responsible for building and scaling how we sell across new use cases and buying centers within our install base and with net new customers.

You will operate at the intersection of execution and problem-solving, closing business while helping shape our sales motion, messaging, and approach.

This is an opportunity to have a direct impact on how Dropbox grows its next generation of products, with high visibility across GTM leadership.

Responsibilities

• Own the full sales cycle from pipeline generation through close and renewal within your territory
• Build pipeline from scratch by prospecting into new teams, departments, and executive stakeholders
• Expand beyond existing motions to uncover new use cases and opportunities
• Consistently generate pipeline through outbound efforts, account mapping, events, and partner collaboration
• Forecast accurately and manage pipeline to consistently meet or exceed revenue targets
• Lead strong discovery to uncover customer challenges, priorities, and desired outcomes
• Apply structured qualification and value-selling frameworks (e.g., MEDDICC, SPICED) to advance deals
• Clearly articulate business impact and position Dropbox solutions around outcomes, not features
• Drive deal momentum by building urgency, aligning stakeholders, and establishing clear next steps
• Contribute to evolving GTM strategy by refining ICP, messaging, and use cases (e.g., Dash)
• Collaborate cross-functionally and bring insights from the field to influence Product and GTM

Requirements

• 6+ years of B2B SaaS sales experience, ideally including time in early-stage, new product, or evolving GTM environments
• Proven ability to generate pipeline and close deals in ambiguous or evolving markets
• Strong experience with qualification frameworks such as MEDDICC, SPICED, or similar
• Demonstrated use of value selling methodologies such as Command of the Message or equivalent
• Experience selling to mid-market and enterprise customers, including executive stakeholders
• Consistent track record of meeting or exceeding sales targets
• High ownership mentality - you take initiative and move things forward without waiting for direction
• Thrive in ambiguity and are comfortable operating without a fully defined playbook
• Curious and business-oriented, with the ability to connect customer problems to solutions
• Resourceful and adaptable - you figure things out and adjust quickly
• Strong collaborator who contributes positively to team culture
• Experience using Salesforce or similar CRM tools to manage pipeline and forecast
• Strong organizational skills and ability to manage multiple complex deals

Preferred Qualifications

• Experience selling a new or emerging product within an existing portfolio
• Experience working in high-change or transformation environments
• BA/BS degree or equivalent experience
• General familiarity with AI or productivity tools

Compensation

US Zone 2: $187,900-$254,100 USD US Zone 3: $166,900-$225,900 USD

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Our mission is to empower teams to build robust, scalable, and delightful web products with confidence.

As a Software Engineer on the Web DX team, you’ll contribute to projects that improve the daily workflows of Dropbox web engineers.

You will help build and refine the tools and systems that power tasks such as faster builds, smoother testing, type safety, and scalable internationalization - directly impacting developer productivity and confidence.

Within Web DX, the Web Build team focuses on build-time systems and tooling, including Bazel rules, TypeScript and React integrations, i18n pipelines, and JS package management and bundling.

In this role, you’ll gain valuable exposure to modern build technologies, collaborate with senior engineers to identify and solve developer pain points, and grow your expertise in scaling developer experience across a large engineering organization.

This role is an excellent opportunity to develop platform engineering skills, contribute to high-impact systems used by hundreds of engineers, and learn how to shape web development practices at scale.

You’ll be part of a collaborative team that values technical excellence, thoughtful abstractions, and building tools that last.

Responsibilities:

Contribute to the development and maintenance of build systems and developer tools that support Dropbox’s web engineering ecosystem, including Bazel rules, TypeScript tooling, React workflows, and i18n pipelines.

Implement improvements that help streamline and standardize the development process, such as adding automated checks, improving abstractions, or extending scaffolding to reduce complexity.

Collaborate closely with product engineers to understand workflow challenges and help deliver solutions that improve web build speed, reliability, and consistency.

Adopt and apply modern practices in areas like static analysis, code quality enforcement, and incremental builds, working with senior engineers to introduce and maintain best practices.

Participate in team initiatives that improve developer productivity at scale, such as optimizing build/test loops, enhancing build pipelines, and improving i18n tooling.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements:

BS in Computer Science or related technical field, or equivalent practical experience.

2+ years of software engineering experience (or strong internship/project experience for recent graduates).

Proficiency in JavaScript/TypeScript and familiarity with modern frontend frameworks such as React.

Interest or experience in developer tooling, build systems, or productivity engineering (e.g., Bazel, RSPack, esbuild, or similar).

Strong problem-solving skills, with the ability to debug and improve developer workflows.

Collaborative mindset with a willingness to learn from and work closely with senior engineers.

Experience with static analysis, linters, or code quality tools a plus.

Preferred Qualifications:

Experience contributing to or maintaining build systems (e.g., Bazel,) or bundlers (e.g., Webpack, rspack, Rollup).

Familiarity with build pipelines and automated testing frameworks.

Hands-on experience building or extending developer productivity tools such as linters, formatters, or scaffolding generators.

Familiarity with monorepo development and dependency management at scale.

Exposure to internationalization (i18n) workflows or localization tooling.

Experience improving development workflows and test/build pipelines.

Demonstrated ability to identify developer pain points and propose/implement process or tooling improvements.

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This role owns large, ambiguous problem spaces directly tied to company metrics and translates them into a clear six-month technical roadmap, leading delivery for 15–20 engineers across team boundaries. You will collaborate on ideas that shape area-level decisions, communicate effectively at all levels, and continuously integrate evolving business context into product and platform direction.

You will set and model high standards for engineering and operational excellence,driving reliability, scalability, execution rigor, and long-term maintainability across foundational systems,while remaining deeply hands-on through daily coding, design authorship, critical reviews, and architectural leadership.

The role influences Core Engineering roadmaps, establishes technical direction, and brings strong instincts for high-quality consumer-facing experiences. You will mentor senior talent, raising the technical bar through coaching and example, and extend your impact through org-level technical leadership.

Over time, this leader grows from a cross-team technical driver into an org-level technical strategist, optimizing for the company as a whole rather than a single scope.

This team will own project Optimize Activation and Engagement Flows for Team Users. Lead a multi-year plan to modernize onboarding and activation, clean up core Dropbox surfaces, and build intelligent, adaptive systems that boost team activation, invites, and long-term engagement across platforms.

Opportunity for large impact on the business helping Teams users activate on the right features to drive down churn.

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You will join a team of top-tier data scientists and become an integral part of the product organisation, helping to scale this new business.

Joining on the ground floor of this startup team, you'll partner directly with the Head of Data Science and Product, Engineering and Design leadership to shape the product roadmap, foster a top-tier, data-informed culture, and drive real AI/ML impact and execution along the way!

Responsibilities

• Manage and scale a high performing team of data scientists

• Coach and mentor data scientists of varying experiences to ensure their continued growth

• Plan, execute, and deliver a portfolio of mission-critical data science projects for Dash Experience, and provide technical leadership in a fast-paced environment

• Leverage data-driven insights to proactively identify most impactful opportunities, and directly influence product roadmaps and strategies

• Translate complex data insights into implications and recommendations for the business via excellent communication skills, both verbal and written

• Work with cross-functional teams (including Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate

• Partner with Product Engineers and Data Engineers to build the reliable, efficient, and scalable data foundations, tools, and processes to drive our AI/ML capabilities' long-term growth

• Identify what matters most and prioritise ruthlessly

Requirements

• Bachelor's or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field

• 10+ years experience of leveraging data-driven analysis to influence product roadmap and business decision, preferably in a tech company

• 3+ years of experience directly managing data scientists or product analysts

• Proven track record of managing a portfolio of Data Science projects that improve user experience and drive measurable business impact

• Deep understanding of statistical analysis, experimentation design, and common analytical techniques

• Experience using data to inform product and business decisions that led to measurable outcomes

• Exceptional verbal and written communication skills

Preferred Qualifications

• Experience in startups or building 0→1 products

• Expertise in using data to inform AI/ML product development

• Background in SaaS product

Compensation

Canada Pay Range $187,900-$254,100 CAD

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As an Account Executive covering the Nordics, you'll drive expansion within an assigned install base by uncovering new opportunities, engaging additional buying centers, and closing high-impact growth deals across Dropbox Business Enterprise, Dropbox Dash, and Dropbox Replay.

You'll thrive here if you enjoy hunting within accounts, navigating multi-stakeholder enterprise cycles, and tailoring messaging to Nordic business culture,while operating day-to-day in English and engaging customers in Swedish, Danish, and/or Finnish.

Responsibilities

• Own the full sales cycle across the Nordics territory, from prospecting through negotiation and close.
• Generate and manage pipeline through outbound prospecting, account mapping, events, partners, and inbound conversion.
• Build strategic territory plans and maintain disciplined pipeline hygiene to forecast accurately and exceed revenue targets.
• Lead value-driven discovery with IT, Security, Compliance, Procurement, and Line-of-Business leaders.
• Position Dropbox as a strategic platform by aligning multiple products to measurable customer outcomes.
• Navigate complex enterprise buying processes, aligning stakeholders and managing procurement cycles.
• Build trusted relationships with mid-level and executive decision-makers across technical and business functions.
• Partner cross-functionally with Solutions Consulting, Customer Success, Product, and Marketing to close complex deals.
• Act as the voice of the customer to influence product roadmap and go-to-market strategy.
• Deliver compelling enterprise product demonstrations and confidently address technical, security, compliance, and AI-related requirements.

Requirements

• 4+ years of B2B SaaS closing experience with consistent quota achievement.
• Proven track record of expanding existing accounts by engaging new teams and senior stakeholders.
• Fluency in English plus professional fluency in Swedish, Danish, or Finnish (priority), able to run end-to-end discovery and commercial conversations.
• Strong discovery and value-selling skills, translating business challenges into quantified outcomes.
• Experience selling to mid-market and/or enterprise customers across multi-stakeholder buying groups (IT, Security, Procurement, Business).
• Strong CRM discipline (Salesforce or equivalent) with accurate forecasting and structured account planning.
• Hunter mentality with proactive pipeline generation and opportunity creation.
• Business-savvy, curious, and able to clearly articulate complex products.
• Collaborative, accountable, and comfortable operating in fast-paced, ambiguous, Virtual First environments (with Nordic travel as needed).
• Highly organized, able to manage multiple complex sales cycles simultaneously.

Preferred Qualifications

• BA/BS degree or equivalent practical experience
• General knowledge of AI and its enterprise use cases
• Experience hunting and managing mid-market to enterprise accounts (200–1000+ seats; ~30–80 accounts)
• Experience selling multi-product/platform solutions (vs. single-point solutions)
• Familiarity with Nordic enterprise buying dynamics and procurement processes
• Experience working in a Virtual First or distributed sales environment
• Exposure to governance, compliance, or security-focused conversations

Compensation

United Kingdom Pay Range £109,700-£148,400 GBP Ireland Pay Range €96.100-€129.900 EUR Germany Pay Range €124.100-€167.900 EUR

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Your responsibilities will revolve around developing and enhancing our product to deliver exceptional user experiences , working closely with cross-functional teams to turn innovative ideas into robust, scalable, and user-friendly features. You will also have the opportunity to drive high impact and have high ownership in a smaller, startup-like team.

We are focused on expanding our Virtual Data Room business by improving deal workflows and introducing AI-enabled features.

You will autonomously lead full-stack projects, making effective tradeoffs between technical requirements and business goals. You will act as a leader across the org with impact extending beyond the immediate team, driving cross-team initiatives and collaborating effectively with cross-functional teams, including product managers, designers, and other engineers.

You will set a high bar for quality and operational excellence, preemptively identifying and resolving technical risks, and championing best practices across the team through code and design reviews.

You will mentor teammates, providing actionable feedback to help teammates grow into the next level. You will participate in on-call rotations, which entails being available for calls during both core and non-core business hours, and debug customer issues using logs, metrics, and traces.

The ideal candidate will have 9+ years of experience in software engineering or related industry roles, a BS degree in Computer Science or related technical field involving coding, and demonstrated expertise in Ruby on Rails applications and React.

Preferred qualifications include familiarity with tools and languages used on the DocSend Engineering team, such as Typescript, GraphQL, HAML, and PostgreSQL.

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Key responsibilities include owning the growth roadmap for top-of-funnel optimization and pricing & packaging tests across geolocations and platforms, identifying and prioritizing the highest-impact opportunities across landing pages, sign-up, onboarding, upgrade flows, and plan selection, and leading structured experimentation (A/B and multivariate testing).

You will partner with Design and Engineering to build and iterate on growth components (upgrade surfaces, pricing modules, offer, onboarding experience) and drive pricing and packaging strategy: run pricing experiments, evaluate packaging changes, and improve plan positioning and upgrade paths.

Expand growth globally by improving localized acquisition and conversion, addressing country-specific payment and platform considerations, and tailoring offers by market. Improve mobile monetization by optimizing mobile upgrade journeys, experimenting with placements and messaging, and partnering on app-store/platform constraints and opportunities.

Monitor funnel health and cohort performance, balancing conversion gains with long-term retention, trust, and user experience quality.

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The position defines the technical direction for intelligence initiatives, leading the design, development, and deployment of robust, scalable, and secure AI solutions while fostering innovation through emerging technologies.

A critical aspect of the role is providing partnership, mentorship and technical guidance, cultivating a culture of excellence and continuous learning. Through close cross-functional collaboration across teams and stakeholders, the role ensures technical efforts are strategically aligned and deliver measurable impact.

Additionally, the position plays a central role in strategic problem-solving, addressing complex challenges in intelligence systems and data pipelines, and making informed architectural decisions that ensure long-term scalability and success.

Responsibilities:

• Define, drive, and communicate the technical vision for intelligence, AI, and data initiatives, ensuring alignment with CIT strategy, EPD goals, and broader organisational objectives.

• Take a holistic view of CIT systems and architecture to ensure they are scalable, reliable, secure, and maintainable over multiple years.

• Lead the design, development, and deployment of high-performance AI systems, data pipelines, and intelligent services from conception through production.

• Make strategic architectural decisions to address complex AI, data, and platform challenges, balancing short-term delivery with long-term resilience and scalability.

• Identify opportunities to simplify systems, reduce operational and security risk, and improve developer productivity.

• Contribute directly to prototyping, proof of concepts, and implementation of technical components when needed to validate strategy, de-risk decisions, or accelerate progress.

• Architect, evolve, and scale AI, automation, and intelligence platforms that enable advanced analytics, personalisation, search, and intelligent decision-making.

• Drive innovation in intelligence models, distributed training, optimisation techniques, and data engineering to maximise performance, quality, and business impact.

• Enhance search and discovery capabilities using intelligent algorithms, natural language processing, and modern data systems.

• Evaluate, select, and integrate emerging technologies in AI, ML, and automation to maintain a competitive and forward-looking technical posture.

• Partner across engineering, product, design, infrastructure, and other stakeholders to ensure intelligence initiatives directly support strategic objectives.

• Translate technical capabilities and advancements into clear business outcomes that improve productivity, efficiency, and growth.

• Resolve conflicting requirements and priorities with sound technical judgment that favours long-term organisational outcomes over local optimisation.

• Advocate for intelligence-driven solutions across the organisation and influence company-wide technical priorities.

• Act as a trusted technical advisor to senior engineering leadership, with IC6 scope extending to org-wide and EPD-level strategy.

• Provide mentorship and technical guidance to engineers and data scientists from mid-level through senior, fostering continuous learning and technical excellence.

• Serve as a technical multiplier by raising the effectiveness of surrounding teams through design reviews, code reviews, architectural guidance, and pragmatic execution.

• Facilitate knowledge sharing across teams through documentation, design write-ups, technical discussions, and mentorship programs.

• Act as a voice for engineers by synthesising feedback, surfacing gaps and risks, and communicating them clearly to leadership.

• Contribute to multi-year technical vision and roadmap planning, anticipating future scale, complexity, and organisational needs.

• Identify architectural, operational, and security risks early and mobilise proactive mitigation plans across org boundaries.

• Partner closely with managers, product leaders, and senior engineers to ensure ambitious initiatives remain feasible, sustainable, and well-aligned.

• For IC6 scope, influence technical direction beyond CIT and partner directly with senior EPD leadership on company-wide strategy.

• Lead and support critical, high-impact initiatives by defining technical direction, clarifying requirements, gathering estimates, and ensuring delivery against milestones.

• Drive execution on complex projects with significant ambiguity or high cost of failure.

• Improve engineering effectiveness by championing best practices such as CI, automated testing, reliability reviews, and clear ownership models.

• Promote a bias toward action, thoughtful experimentation, and continuous learning.

• Model excellence in engineering craft, collaboration, accountability, and inclusive behaviour.

• Lead by example in living Dropbox values, including integrity, ownership, simplicity, and inclusivity.

• Support hiring by interviewing, calibrating candidates against a high technical bar, and representing Dropbox authentically to candidates and partners.

Requirements:

• 12+ years of professional experience in software engineering, with depth in areas such as intelligent workflows, enterprise-scale AI adoption, automation, or data engineering.

• Proven track record of leading large-scale, multi-team technical initiatives from conception to production, including solving ambiguous problems, setting technical vision, and driving impact without direct authority.

• Strong architectural judgment and systems thinking, with the ability to balance short-term delivery with long-term sustainability, scalability, and operational excellence.

• Demonstrated ability to influence across teams and disciplines through technical leadership, collaboration, and sound decision-making rather than formal authority.

• Experience mentoring engineers and raising the technical bar of an organisation through design reviews, code reviews, and technical guidance.

• Exceptional written and verbal communication skills, with the ability to clearly explain complex technical concepts, translate technical strategy to diverse audiences, and influence stakeholders at all levels.

Preferred Qualifications:

• Strong coding ability in at least one language commonly used in AI and data systems such as Python, Java, Go, or Scala, with hands-on experience building models, data pipelines, or scalable production services.

• Experience operating in platform, infrastructure, or internal tooling organisations, including leading or significantly influencing org-wide technical initiatives.

• Proven ability to navigate ambiguity and competing priorities, drive clarity, and make sound technical and product trade-offs in partnership with product managers.

• Experience collaborating cross-functionally with product, design, infrastructure, and legal or privacy stakeholders to deliver AI-powered or data-intensive products responsibly.

• Familiarity with AI-assisted development practices in large codebases, along with experience representing engineering externally through talks, blogs, or industry events when applicable.

Compensation:

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You will set and model high standards for engineering and operational excellence, driving reliability, scalability, execution rigor, and long-term maintainability across foundational systems. You will remain deeply hands-on through daily coding, design authorship, critical reviews, and architectural leadership. You will influence Core Engineering roadmaps, establish technical direction, and bring strong instincts for high-quality consumer-facing experiences.

You will mentor senior talent, raising the technical bar through coaching and example, and extend your impact through org-level technical leadership. Over time, you will grow from a cross-team technical driver into an org-level technical strategist, optimizing for the company as a whole rather than a single scope.

This team will own project Optimize Activation and Engagement Flows for Team Users. You will lead a multi-year plan to modernize onboarding and activation, clean up core Dropbox surfaces, and build intelligent, adaptive systems that boost team activation, invites, and long-term engagement across platforms. Opportunity for large impact on the business helping Teams users activate on the right features to drive down churn.

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You'll drive content strategy, UX writing, and language systems for core Dropbox experiences, including AI-powered features used by millions of people every day. Embedded within the Core Design team, you'll work closely with product designers, product managers, engineers, and researchers.

Responsibilities:

• Define how Dropbox communicates across human- and AI-generated experiences, setting the standard for clarity, tone, and trust
• Design prompt frameworks, response patterns, and interaction models that power AI features
• Build reusable language systems and content architecture that support high-quality content at scale
• Establish content governance for AI-generated experiences to ensure consistency, accuracy, and privacy
• Partner with product design to shape mental models, flows, and information architecture
• Use data, research, and experimentation to continuously improve content performance and system outputs
• Collaborate closely with designers, engineers, product managers, researchers, and product marketing managers
• Raise the bar for content design by contributing to team-wide systems, critiques, and craft evolution

Requirements:

• 7+ years of experience in content design or UX writing
• Experience working on or adjacent to AI-powered, automated, or conversational interfaces (i.e., prompts, generated content, assistants)
• Strong systems thinking: experience creating scalable frameworks like structured content, or design systems
• Ability to translate complex technical concepts into clear, human-centered communication
• Experience influencing product direction and collaborating deeply with design, product, and engineering partners
• Demonstrated ability to prioritize high-impact work in ambiguous, fast-evolving spaces
• A portfolio of work that shows both craft and systems thinking (please include this with your application)

Preferred Qualifications:

• Experience defining or scaling language systems for large, complex products
• Experience designing for AI interaction models (i.e., assistants or generative interfaces)
• Experience with content automation, structured content, or programmatic content generation
• Experience establishing governance models or quality frameworks for content at scale
• Strong track record of driving measurable impact through content design

Compensation:

US Zone 2: $143,800-$194,600 USD US Zone 3: $127,800-$173,000 USD

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How often do you get the opportunity to be on the ground floor of a big and important mission? As a Senior Data Scientist for Dropbox's AI-first journey, you will join a team of top-tier data scientists and become an integral part of the product organisation, helping to scale this new business.

You will partner directly with Data Science, Product, Engineering and Design leadership to shape the product roadmap, foster a top-tier, data-informed culture, and drive real AI/ML impact and execution along the way!

Responsibilities

• Partner with Product Engineers and Data Engineers to build the reliable, efficient, and scalable data foundations, tools, and processes to drive our AI/ML capabilities' long-term growth
• Leverage data-driven insights to proactively identify most impactful opportunities, and directly influence product roadmaps and strategies
• Perform exploratory and deep-dive analysis to understand user workflows and engagement patterns on AI features, propose hypothesis, and design & execute experiments with great rigor and efficient data techniques
• Translate complex data insights into implications and recommendations for the business via excellent communication skills, both verbal and written
• Identify what matters most and prioritise ruthlessly for the area you will own
• Contribute to a culture of strong technical ownership, partner with DS leadership to keep evolving DS working model and elevate DS impact
• Work with cross-functional teams (including Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate

Requirements

• Bachelor's or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
• 7+ years experience of leveraging data-driven analysis to influence product roadmap and business decision, preferably in a tech company
• Proven track record of being able to work independently, drive measurable business impact, and proactively engage with business stakeholders with minimal direction
• Proficiency in SQL, Python or other programming/scripting languages
• Deep understanding of statistical analysis, experimentation design, and common analytical techniques like regression, decision trees
• Ability to provide data insights and recommendations for 0→1 product even when sample size is small
• Strong verbal and written communication skills

Preferred Qualifications

• Experience in startups or building 0→1 products
• Expertise in using data to inform AI/ML product development
• Background in SaaS product

Compensation

US Zone 2: $173,700-$234,900 USD US Zone 3: $154,400-$208,800 USD

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Your responsibilities will revolve around developing and enhancing our product to deliver exceptional user experiences , working closely with cross-functional teams to turn innovative ideas into robust, scalable, and user-friendly features. You will also have the opportunity to drive high impact and have high ownership in a smaller, startup-like team.

We are focused on expanding our Virtual Data Room business by improving deal workflows and introducing AI-enabled features.

Key responsibilities include:

Autonomously leading full-stack projects, making effective tradeoffs between technical requirements and business goals. Acting as a leader across the org with impact extending beyond the immediate team, driving cross-team initiatives and collaborating effectively with cross-functional teams, including product managers, designers, and other engineers. Setting a high bar for quality and operational excellence, preemptively identifying and resolving technical risks, and championing best practices across the team through code and design reviews. Mentoring teammates, providing actionable feedback to help teammates grow into the next level. Participating in on-call rotations, which entails being available for calls during both core and non-core business hours, and debugging customer issues using logs, metrics, and traces.

Requirements include:

9+ years of experience in software engineering or related industry roles. BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience. Demonstrated expertise in Ruby on Rails applications and React. Demonstrated success in developing and deploying large-scale web applications with a user-focused approach. Proven ability to thrive in agile, fast-paced environments, including comfort with continuous deployment practices and rapid iteration.

Preferred qualifications include familiarity with tools and languages used on the DocSend Engineering team, including Typescript, GraphQL, HAML, and PostgreSQL.

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This role requires you to lead with vision, driving strategic initiatives that blend design excellence with customer empathy and innovation.

Key responsibilities include defining high-level opportunities with the Design Director, taking ownership of strategic design-led projects, and collaborating with the Design, Product, and Engineering Directors to align strategic design initiatives with company goals.

Requirements include 8-10+ years in a senior Individual Contributor role, a portfolio showcasing significant contributions to shipping customer experiences, and demonstrated ability to work cross-functionally with various stakeholder groups.

Preferred qualifications include proven ability to lead design efforts in remote or distributed team environments, background working with AI-powered tools or interfaces, and experience scaling onboarding, freemium, or pricing flows in self-serve SaaS environments.

In close partnership with the design director, you will help shape and execute the broader design strategy, influencing product strategy across the team and ensuring alignment with business goals.

You will work with the broader design organization to ensure that all designs are executed to the highest standards of craftsmanship and usability, focusing on simplifying complex workflows that simplify user experiences for multiple customers.

Compensation: $178,500-$241,500 CAD per year.

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You will own and influence systems spanning Salesforce CRM, CPQ, Billing, Partner Portal, and their integrations into the broader Commerce ecosystem, driving improvements in platform architecture, system simplification, and data consistency across complex, distributed workflows.

Responsibilities:

• Design and evolve scalable backend systems that power Dropbox's Commerce Platform, including CRM, CPQ, Billing, provisioning, and related data workflows.
• Define and drive technical strategy for complex, highly customized systems, balancing short-term delivery with long-term platform scalability and reliability.
• Lead efforts to simplify legacy architectures, reduce system fragmentation, and build generalized, product-agnostic solutions.
• Own end-to-end reliability of revenue-critical systems, including validation, rollout safety, monitoring, and incident response.
• Partner cross-functionally with Engineering, Sales, Finance, and GTM teams to translate business requirements into durable technical solutions.
• Identify and execute on opportunities to improve data integrity, system observability, and operational efficiency across the platform.

Requirements:

• BS, MS, or PhD in Computer Science or a related technical field involving programming (e.g., Computer Engineering), or equivalent practical experience.
• 12+ years of professional software development experience.
• Proven expertise in building and maintaining large-scale, distributed backend systems.
• Strong system design skills, particularly in complex, stateful, or workflow-driven systems
• Experience building reliable systems with a focus on validation, rollout safety, monitoring, and maintainability
• Experience working on systems in a monetary domain such as ecommerce, subscriptions, billing, payments, or financial systems
• Strong communication and collaboration skills, with experience influencing cross-functional stakeholders

Preferred Qualifications:

• Experience with CRM, CPQ, Billing, ecommerce, or similar enterprise workflow platforms (e.g., Salesforce)
• Track record of simplifying or modernizing legacy systems into scalable, maintainable architectures
• Experience working on revenue-critical or monetization platforms at scale
• Experience improving data consistency and integrity across distributed systems
• Demonstrated ability to influence technical direction across teams without direct authority

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You will own and influence systems spanning Salesforce CRM, CPQ, Billing, Partner Portal, and their integrations into the broader Commerce ecosystem, driving improvements in platform architecture, system simplification, and data consistency across complex, distributed workflows.

You will be responsible for driving technical strategy across a highly customized, revenue-critical platform, including planning and executing modernization efforts, measuring system reliability and data integrity, and evaluating tradeoffs between short-term business needs and long-term platform health.

You will operate at the intersection of engineering, Sales, and Finance, with high visibility and ownership over decisions that directly impact revenue, customer experience, and the scalability of Dropbox’s monetization systems.

Responsibilities:

• Design and evolve scalable backend systems that power Dropbox’s Commerce Platform, including CRM, CPQ, Billing, provisioning, and related data workflows.

• Define and drive technical strategy for complex, highly customized systems, balancing short-term delivery with long-term platform scalability and reliability.

• Lead efforts to simplify legacy architectures, reduce system fragmentation, and build generalized, product-agnostic solutions.

• Own end-to-end reliability of revenue-critical systems, including validation, rollout safety, monitoring, and incident response.

• Partner cross-functionally with Engineering, Sales, Finance, and GTM teams to translate business requirements into durable technical solutions.

• Identify and execute on opportunities to improve data integrity, system observability, and operational efficiency across the platform.

• Take ownership of large, ambiguous problem spaces and drive them from definition through execution, influencing both technical and business stakeholders.

Requirements:

• BS, MS, or PhD in Computer Science or a related technical field involving programming (e.g., Computer Engineering), or equivalent practical experience.

• 12+ years of professional software development experience.

• Proven expertise in building and maintaining large-scale, distributed backend systems.

• Strong system design skills, particularly in complex, stateful, or workflow-driven systems

• Experience building reliable systems with a focus on validation, rollout safety, monitoring, and maintainability

• Experience working on systems in a monetary domain such as ecommerce, subscriptions, billing, payments, or financial systems

• Strong communication and collaboration skills, with experience influencing cross-functional stakeholders

Preferred Qualifications:

• Experience with CRM, CPQ, Billing, ecommerce, or similar enterprise workflow platforms (e.g., Salesforce)

• Track record of simplifying or modernizing legacy systems into scalable, maintainable architectures

• Experience working on revenue-critical or monetization platforms at scale

• Experience improving data consistency and integrity across distributed systems

• Demonstrated ability to influence technical direction across teams without direct authority

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This will give you the opportunity to have a meaningful impact with a diverse group of customers. You will uncover and optimise workflows and advanced use cases that power today's businesses. You will be driving all facets of success across the customer journey for Dropbox's most valued customers.

You will partner with the Account Manager team to support Dropbox business objectives, including driving customer retention and growth for Dropbox's expanding product portfolio. We are a collaborative, customer-oriented team, are 'worthy of trust' and strong advocates for our customers.

Responsibilities:

• Build and maintain strong relationships with customers as a trusted advisor throughout their journey with Dropbox
• Lead customer engagement efforts to drive deployment, product education, usage, adoption, and integration into daily workflows
• Drive increased product value realisation across the customer base and improved user advocacy
• Ensure customers achieve their desired outcomes through Mutual Success Plans and influence account growth in close partnership with Sales
• Proactively flag and collaborate with CX or Product teams to resolve customer issues efficiently
• Prepare and deliver Success Business Reviews, providing insights on adoption, planning, and product updates
• Maintain a deep understanding of Dropbox products and roadmap, promote new features, and serve as the voice of the customer internally
• Collaborate with internal teams such as marketing, product, and sales to ensure customer satisfaction, retention, and growth

Requirements:

• 5+ years of experience in B2B SaaS Customer Success, with a proven record of driving product deployment, increasing customer adoption, and improving retention
• Strong experience managing strategic customer relationships at large enterprises (2,000+ employees) with a collaborative and proactive approach
• Experience with e-signature API or other API products and integrations
• A technical aptitude with experience in communicating effectively at all levels
• Customer-oriented problem-solving and analytical mindset
• Possesses the ability to communicate with end-users, IT administrators, developers, and stakeholders at all levels
• A self-starter with demonstrated success navigating complex scenarios, leading cross-functional initiatives, and thriving in fast-paced, dynamic environments
• Positive, team-oriented mindset with the ability to contribute meaningfully to overall team culture
• Excellent collaboration skills and the ability to build strong, long-lasting relationships across teams and the organisation
• Bachelor's degree or equivalent experience required
• Flexibility to travel occasionally for global offsites and customer on-site meetings (generally less than 10% of the time)

Preferred Qualifications:

• Solid knowledge of generative AI and search infrastructure
• Experience with technical products like e-signature API, other API products or security products with strong experience with integrations for deployments
• Experience with integrations and AI tools
• Previous experience with CRM systems, paired with strong analytical and quantitative skills

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This is a rare opportunity to shape a product from its early stages within the stability and resources of an established, iconic brand.

You'll be at the forefront of defining how AI-powered knowledge discovery comes to market, building the narrative, playbook, and growth strategy for a product poised to transform how teams find and use information.

This role sits at the strategic centre of the organisation,partnering directly with other PMM teams, Product, Design, Growth, Sales, Comms, and executive leadership to turn bold product vision into market reality.

This is a builder's role for a leader who thrives in ambiguity and loves the challenge of taking something from zero to one.

You'll lead a team of senior PMMs and directly influence roadmap priorities, customer adoption, and revenue growth across both product-led (PLG) and sales-assisted (SLG) motions.

It's an opportunity to use creative freedom to craft the story and establish rigor that sets the standard across a growing portfolio.

Responsibilities

• Define and evolve the end-to-end narrative for Dash and priority innovation initiatives, grounded in customer insight, market context, and business strategy.

• Translate complex, AI-powered and multi-surface products into clear, compelling positioning and value propositions.

• Ensure consistent storytelling across launches, lifecycle moments, sales enablement, brand, and communications.

• Own the strategy and operating model for Dropbox’s most critical product releases.

• Build scalable frameworks that drive alignment, accountability, and execution across Product, Marketing, Growth, Sales, and Support.

• Define success metrics, adoption goals, and post-launch plans to raise rigor.

• Establish scalable mechanisms to surface customer needs, motivations, and friction across segments and surfaces.

• Synthesise insights from research, usage data, sales, and support to inform positioning, roadmap decisions, and lifecycle strategy.

• Ensure customer insight meaningfully shapes product and go-to-market decisions.

• Partner with Product and Design leadership to shape strategy, prioritisation, and sequencing based on market opportunity and customer impact.

• Bring competitive intelligence and market trends into roadmap and planning discussions.

• Align messaging strategy to company-level goals, revenue priorities, and adoption targets.

• Foster a culture of ownership, curiosity, and continuous improvement.

• Serve as a senior thought partner to Product, Growth, Sales, and Marketing leadership.

• Influence planning cycles, OKRs, and investment decisions through clear strategy and data-backed recommendations.

• Help lead organisational change as Dropbox evolves its product portfolio and GTM approach.

Requirements

• 15+ years of experience in Product Marketing or related functions, including 4+ years in people management.

• Proven success leading GTM strategy for complex, multi-surface products at scale.

• Experience in B2B SaaS, productivity, collaboration, or adjacent platforms.

• Strong understanding of positioning, launches, monetisation, and lifecycle strategy across PLG and SLG models.

• Demonstrated ability to build, coach, and scale high-performing teams.

• Executive presence with the ability to influence senior Product, Design, and Business stakeholders.

• Exceptional communication and storytelling skills.

• Comfort operating in high-ambiguity, high-accountability environments.

Preferred Qualifications

• Experience scaling AI-powered or platform products.

• Track record of building scalable systems in multi-product organisations.

• Experience partnering closely with Growth and Lifecycle Marketing teams.

Compensation

US Zone 1: $301,800-$408,200 USD

US Zone 2: $271,600-$367,400 USD

US Zone 3: $241,400-$326,600 USD

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Responsibilities:

Support the management of international benefits programs across EMEA, APJ, and NAMER, including leave of absence, disability, life and risk insurance, medical, dental, vision, and pension plans.

Partner with brokers and benefit providers to ensure smooth plan administration, manage renewal cycles, and implement statutory or company-driven updates.

Collaborate with Payroll, HRIS, People Operations, and other internal stakeholders to ensure accurate and efficient benefits administration.

Analyse benefits utilisation, market benchmarks, and employee feedback to generate insights and inform program improvements.

Improve the employee benefits experience by ensuring programs and policies are clearly communicated, accessible, and easy to navigate.

Identify opportunities to enhance processes and operational efficiency across benefits administration.

Build collaborative relationships across the organisation to understand evolving needs and help ensure benefits programs support company objectives.

Requirements:

At least 8+ years of experience in benefits administration or benefits analysis, ideally within a technology or SaaS organisation.

Experience supporting international benefits programs and collaborating with globally distributed teams across multiple time zones.

Understanding of benefits compliance requirements and best practices across multiple regions.

Strong analytical and structured problem-solving skills, with the ability to synthesise information and develop thoughtful recommendations.

Excellent communication and stakeholder management skills, with the ability to work effectively across all levels of an organisation.

Ability to treat employee experience as a product, applying product management and design thinking to understand needs, prototype solutions, and drive execution through strong project management and data-driven iteration.

Demonstrated experience leveraging AI tools in the flow of work. Candidates with a pre-existing comfort level & familiarity using AI to enhance productivity are strongly preferred.

Ability and willingness to travel quarterly for in-personal gatherings.

Preferred Qualifications:

Experience managing or supporting global benefits programs across EMEA, APJ, and NAMER.

Experience working in a distributed or global technology company.

Strong proficiency with Excel and HR systems such as Workday.

Familiarity with design thinking or product-style approaches to improving employee experience.

Experience using AI tools such as ChatGPT or similar technologies to enhance productivity.

Compensation:

US Zone 2: $136,200-$184,200 USD

US Zone 3: $121,000-$163,800 USD

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Day to day, you'll be configuring and maintaining platforms across the customer lifecycle, enforcing security and access control policies, and driving AI-powered tooling and automations. You'll gain direct ownership of production systems that the business relies on daily, deep cross-functional exposure to Engineering and Customer Experience and Success, access to industry-leading AI tooling, and the opportunity to shape how customer tooling scales at Dropbox.

Responsibilities:

Manage and evolve the team's portfolio of support and post-sales platforms to meet the changing needs of the Customer Experience and Customer Success organizations.

Serve as a primary on-call responder, owning incident resolution and stakeholder communication during platform disruptions.

Drive the adoption and integration of AI-powered tools and automations across customer platforms to improve user efficiency and customer outcomes.

Partner with Engineering and Customer Experience and Success to translate business needs into platform solutions.

Identify and execute platform improvements that reduce operational friction, increase reliability, and scale with the business.

Build and maintain the team's automation tooling and scripting infrastructure.

Establish and maintain the documentation standards that keep the team operationally resilient, including SOPs, runbooks, and system guides.

Requirements:

4+ years of proven experience administering enterprise support or customer platforms in a production environment.

Proficiency with AI tools and scripting languages (e.g., Python, Bash, JavaScript), with a demonstrated comfort incorporating both into daily workflows to increase efficiency and output.

Demonstrated experience managing multi-platform environments.

Experience governing platform access , provisioning, role-based access control, and security policy enforcement.

Track record of shipping platform changes through structured processes: scoping, testing, communicating, and deploying without disruption.

Operational maturity with demonstrated experienced owning incident response, triaging escalations, and maintaining composure under pressure.

Ability to produce and maintain clear, structured documentation , SOPs, runbooks, and system guides that are accessible to both technical and non-technical audiences.

Preferred Qualifications:

Experience administering support platforms such as Zendesk, Amazon Connect, or similar contact center and ticketing systems.

Proven experience deploying AI tooling or automation frameworks to improve team workflows and operational efficiency.

Working knowledge of AWS services, cloud infrastructure fundamentals, and familiarity with modern data platforms such as Databricks.

Experience with sales platforms, supporting Sales & Customer Success operations such as Highspot, Planhat, Outreach.

Platform admin certifications (e.g., Zendesk Admin, Salesforce Certified Admin).

Compensation:

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You will define long-term technical direction for customer-facing experiences used by millions, identifying where AI meaningfully improves customer value and translating evolving business context and industry advances into durable, multi-area strategies and roadmaps that shape how Dropbox builds, scales, and innovates, while remaining hands-on in software development where it provides the greatest leverage.

Your influence will span organisations, setting foundational architecture, driving execution standards, and aligning senior technical and product leaders across boundaries. You will lead the responsible introduction and adoption of AI across product capabilities and engineering workflows, bring clarity to the most complex decisions, institutionalise engineering excellence, and contribute directly through critical design, prototyping, and code reviews.

In return, you will operate as a trusted technical partner to senior leadership, shape systems and platforms including AI-powered foundations that define Dropbox's future, and act as a company-level technical strategist, advancing Dropbox's mission to create a more enlightened way of working.

We are looking for an experienced Principal Engineer to join our team. As a Principal Engineer, you will be responsible for owning and driving technical outcomes across multiple teams and organisations, delivering company-critical customer and business impact at scale.

Responsibilities:

• Own and drive technical outcomes across multiple teams and organisations, delivering company-critical customer and business impact at scale.

• Define long-term technical strategy and partner with senior Product and Engineering leaders as the technical owner for the most important company objectives.

• Tackle the most ambiguous and far-reaching technical and product problems, shaping what the company builds as much as how it builds it.

• Remain deeply hands-on in software development, owning and implementing the most critical, complex, and foundational parts of the system where leverage is highest.

• Influence and align roadmaps across organisations, resolving structural bottlenecks and changing how Dropbox builds and operates.

• Architect and evolve foundational systems (this may involve both frontend and backend systems) and platforms that enable new product capabilities and operate reliably at the scale of hundreds of millions of users.

• Model exceptional technical judgment and execution rigor, setting and sustaining high engineering standards across a distributed, virtual environment.

• Drive AI adoption both to increase productivity and to produce AI-based features.

Requirements:

• Advanced degree in Computer Science or a related technical field involving substantial software development, or equivalent industry experience demonstrating deep technical mastery.

• 15+ years of experience designing, building, and evolving large-scale software systems with sustained impact across multiple teams or organisations.

• Demonstrated success operating at a Principal level, owning company-critical technical problems and influencing long-term technical direction.

• Strong experience building consumer-facing products at scale, with a deep understanding of user experience, performance, reliability, and operational excellence.

• Broad and deep technical expertise across multiple domains, including several of frontend, mobile, search, databases, storage systems, concurrency, and distributed systems.

• Practical experience applying modern ML, LLM-based APIs, and agentic frameworks in production systems, with sound judgment around quality, cost, and risk.

• Ability to communicate complex technical concepts clearly and persuasively to senior engineering, product, and executive audiences.

Preferred Qualifications:

• Experience defining and scaling company-wide platforms or architectural standards that are adopted across multiple organisations.

• Proven track record of leading the introduction of new technologies such as AI or ML into core products or engineering workflows with durable impact.

• Experience operating in highly distributed, virtual-first engineering organisations at global scale.

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You will take ownership of key product areas, delivering end-to-end solutions that combine front-end user interfaces with robust back-end systems.

This year, Dropbox is on a mission to expedite the creation and implementation of AI-enabled products, providing a comprehensive technology stack for rapid prototyping and reliable deployment of AI-augmented functionality.

Responsibilities:

• Manage projects end-to-end: Lead initiatives from data discovery through design, implementation, and deployment.

• Develop customer-centric prototypes: Create prototypes for new product explorations, focusing on user needs and feedback.

• Proactively communicate: Share insights, progress, and outcomes with your team and leadership regularly.

• Collaborate across teams: Foster strong relationships with other engineering teams and collaborate effectively with cross-functional partners within Dropbox.

Requirements:

• 8+ years of professional experience in full-stack development

• BS degree or higher in Computer Science, a related field, or equivalent experience

• Strong experience designing, developing, and scaling web applications

• Expertise in front-end (JavaScript, React, Angular, HTML/CSS) and back-end (Node.js, Python) development

• Familiarity with databases such as MySQL, PostgreSQL, or MongoDB

Compensation:

Canada Pay Range $190,400-$257,600 CAD

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This role requires a commercial attorney with a client-first mindset and experience working closely with sales and procurement teams in a world-class commercial legal function. You'll be part of a team responsible for drafting, reviewing, and negotiating complex commercial contracts with Dropbox vendors, customers, and other business partners around the world.

Responsibilities:

• Engage personally in complex sales and procurement deals and work collaboratively with various company teams to implement company initiatives.
• Work with cross-functional business teams to implement innovative strategies to increase the efficiency and effectiveness of delivering commercial legal support to Dropbox's business.
• Be an active and trusted leader, problem solver, and innovator to key stakeholders across the company.
• Develop and refine team playbooks, fallback guides, cross-functional resource documents, and training materials.

Requirements:

• Minimum of 2+ years as a practicing commercial attorney, including substantive experience in drafting and negotiating complex commercial agreements.
• Has experience managing and interacting directly with clients and opposing counsel, has robust experience drafting and negotiating contracts themselves.
• Ability to translate complex legal issues into clear and simple guidance, and to partner effectively across all levels of the company.
• Passion for client service and efficiency.
• High integrity, strong ethics, and an unflappable demeanor.
• Self-starter, eagerness to learn both substantive law, negotiation skills and team policies and procedures.

Preferred Qualifications:

• Experience as a commercial attorney in a law firm setting, with at least 1+ year of experience as an in-house attorney at a technology company.
• Demonstrated ability to handle multiple types of cross-functional commercial matters, including customer-facing agreements, M&A integration and support, and commercial disputes.
• Expertise in data privacy law (e.g., CIPP certification), AI rules and regulations, and intellectual property.
• Experience with developing and refining team playbooks, fallback guides, cross-functional resource documents, and training materials.
• Experience partnering with globally distributed in-house business teams, particularly at SaaS companies to handle a high volume of complex commercial transactions.

Compensation:

US Zone 2: $166,800-$225,600 USD US Zone 3: $148,200-$200,600 USD

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In this role, you will manage and coach a small team of product managers and producers, guiding them through short and mid-term roadmap development, prioritisation, and sprint planning. You will also work closely with stakeholders across marketing and product to ensure the web experience aligns with key business objectives, user needs, and campaign priorities.

Key responsibilities include:

• Managing and mentoring a team of web product managers and producers, supporting their development and ensuring high-quality execution across initiatives.

• Translating the north-star strategy into mid-term roadmaps and partnering with the team to define and deliver near-term priorities, features, and improvements.

• Leading cross-functional collaboration with web engineering, web design, and integrated marketing partners to drive high-impact enhancements to the Dropbox.com experience.

• Partnering with stakeholders across marketing, product, and design to align on goals, requirements, and success criteria for web initiatives.

• Supporting the execution of optimisation efforts, including user journey improvements, experimentation, and data-driven enhancements to engagement and conversion.

• Ensuring roadmap visibility, prioritisation clarity, and consistent communication with cross-functional teams and leaders regarding progress and outcomes.

• Maintaining a customer-first mindset, leveraging insights and qualitative and quantitative data to inform product decisions and identify opportunities for improvement.

Requirements include:

• 7+ years of product management experience with a focus on web-based products or digital experiences.

• 2+ years managing a team of product managers; at minimum, one year mentoring and guiding other product managers as team lead.

• Demonstrated experience translating strategic direction into actionable product roadmaps and delivering high-quality digital experiences.

• Strong understanding of web technologies, user experience principles, and the product development lifecycle.

• Proven ability to collaborate effectively with engineering, design, data, and marketing teams to deliver cohesive web experiences.

• Experience using data, experimentation, and analytics to guide decision-making and optimise user journeys and conversion funnels.

• Strong organisational and communication skills, with the ability to manage multiple priorities, maintain alignment across stakeholders, and communicate product updates clearly.

Preferred qualifications include:

• Experience collaborating with integrated marketing teams or supporting marketing-driven web initiatives.

• Experience working in both product-led and sales-led software-as-a-service environments.

• Familiarity with content management systems such as Adobe Experience Manager, Webflow, or Contentful.

• Experience with web experimentation frameworks and A/B testing methodologies.

• Knowledge of web analytics platforms including Google Analytics, Adobe Analytics, or Amplitude.

This role offers the opportunity to directly shape Dropbox's digital presence while gaining meaningful cross-functional exposure and driving impact at scale.

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As a Senior Product Manager in the Growth organization, you will lead your cross-functional team (engineering, design, data science, research, marketing) to inflect Dropbox growth across our evolving product portfolio, as we expand beyond our $2B core file storage and sync business.

Responsibilities:

• Own the growth roadmap for top-of-funnel optimization and pricing & packaging tests across geolocations and platforms.
• Identify and prioritize the highest-impact opportunities across landing pages, sign-up, onboarding, upgrade flows, and plan selection.
• Lead structured experimentation (A/B and multivariate testing), define success metrics, and translate results into product decisions.
• Partner with Design and Engineering to build and iterate on growth components (upgrade surfaces, pricing modules, offer, onboarding experience).
• Drive pricing and packaging strategy: run pricing experiments, evaluate packaging changes, and improve plan positioning and upgrade paths.
• Expand growth globally by improving localized acquisition and conversion, addressing country-specific payment and platform considerations, and tailoring offers by market.
• Improve mobile monetization by optimizing mobile upgrade journeys, experimenting with placements and messaging, and partnering on app-store/platform constraints and opportunities.
• Monitor funnel health and cohort performance, balancing conversion gains with long-term retention, trust, and user experience quality.

Requirements:

• 10+ years of product management experience in Growth, Monetization, or product-led environments.
• BS/MS in Computer Science, Engineering, Business, Information Systems, Applied Math or Statistics, or relevant experience.
• Proven track record driving measurable improvements in acquisition, activation, conversion, and/or revenue through product changes and experimentation.
• Strong quantitative and analytical skills, including comfort defining metrics, interpreting test results, and making tradeoffs under uncertainty.
• Experience partnering closely with Engineering, Design, Data Science/Analytics, and Marketing to ship cross-functional initiatives.
• Clear written and verbal communication skills, including ability to align stakeholders around a roadmap and make decisions with data.

Preferred Qualifications:

• Experience leveraging AI/LLM-powered tools and workflows to improve product experiences, accelerate experimentation/analysis, and inform product decision-making (e.g., prototyping, AI-assisted analytics/insight generation).
• Experience with experimentation platforms (e.g., GrowthBook) and analytics tools (e.g., Amplitude)
• Experience with international growth (localization, regional funnel differences, payments, offer strategy).
• Mobile growth/monetization experience (iOS/Android purchase flows, paywall optimization, platform policy considerations).

Compensation:

Canada Pay Range $185,300-$250,700 CAD

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Reporting directly to the Head of Global Commercial Legal, this leadership role offers an exciting opportunity to have company-wide impact primarily supporting Dropbox's EMEA and global sales and channel strategy and other cross functional teams and EMEA-specific procurement deal work and support.

This role is for an experienced in-house attorney in the commercial legal space with a client-first mindset and experience working closely with sales and channel teams to innovate and leverage technology to create and drive efficiencies in a world-class commercial legal function in support of Dropbox's business goals.

You'll be part of a team of attorneys and professionals responsible for drafting, reviewing, and negotiating a high volume of complex commercial contracts with Dropbox business customers, channel partners, and distributors, and vendors around the world.

Willing to act as both a team player and a mentor, you'll be primarily responsible for partnering with our sales and channel, finance, product, and other business teams to deliver efficient, scalable approaches to commercial matters, with a focus on sales and channel deals, processes, and relationships.

This role also has an opportunity to take on and grow a management and leadership role in the EMEA region.

The ideal candidate is an experienced commercial attorney who has partnered closely with in-house business teams, and sales and channel teams, in particular, and is passionate about supporting the business and who thrives in solving legal, technology, and business issues.

The ideal candidate also has management and leadership experience in the EMEA region, and has a good understanding of the EMEA regulatory scheme and how it impacts contractual relationships and negotiations, including GDPR, DORA, TUPE, and the EU AI Act.

The ideal candidate must be empathetic and a team player who is effective in collaborating with others (and hopefully enjoy a few laughs and a bit of fun along the way!).

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Joining on the ground floor of this startup team, you'll partner directly with Data Science, Product, Engineering and Design leadership to shape the product roadmap, foster a top-tier, data-informed culture, and drive real AI/ML impact and execution along the way!

Responsibilities

• Partner with Product Engineers and Data Engineers to build the reliable, efficient, and scalable data foundations, tools, and processes to drive our AI/ML capabilities' long-term growth
• Leverage data-driven insights to proactively identify most impactful opportunities, and directly influence product roadmaps and strategies
• Perform exploratory and deep-dive analysis to understand user workflows and engagement patterns on AI features, propose hypothesis, and design & execute experiments with great rigor and efficient data techniques
• Translate complex data insights into implications and recommendations for the business via excellent communication skills, both verbal and written
• Identify what matters most and prioritise ruthlessly for the area you will own
• Contribute to a culture of strong technical ownership, partner with DS leadership to keep evolving DS working model and elevate DS impact
• Work with cross-functional teams (including Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate

Requirements

• Bachelor's or above in quantitative discipline: Statistics, Applied Mathematics, Economics, Computer Science, Engineering, or related field
• 7+ years experience of leveraging data-driven analysis to influence product roadmap and business decision, preferably in a tech company
• Proven track record of being able to work independently, drive measurable business impact, and proactively engage with business stakeholders with minimal direction
• Proficiency in SQL, Python or other programming/scripting languages
• Deep understanding of statistical analysis, experimentation design, and common analytical techniques like regression, decision trees
• Ability to provide data insights and recommendations for 0→1 product even when sample size is small
• Strong verbal and written communication skills

Preferred Qualifications

• Experience in startups or building 0→1 products
• Expertise in using data to inform AI/ML product development
• Background in SaaS product

Compensation

Canada Pay Range $162,400-$219,600 CAD

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Our team is responsible for driving the development of our Android application, ensuring it meets the needs of our users and aligns with company goals.

Responsibilities:

• Build intuitive features, enhancing user engagement and experience on our Android application for mobile users.
• Identify and solve foundational issues in the mobile codebase, including potential rearchitecting for better performance and maintainability.
• Collaborate with the team to uphold software development best practices, maintaining a high quality of code through reviews and adherence to standards.
• Work with product managers and designers to create thoughtful features, ensuring alignment with user needs and company goals.
• Utilize advanced problem-solving to address complex mobile development challenges, including optimization and debugging.
• Stay updated with the latest Android development trends and practices, engaging in continuous personal and professional growth.
• Communicate effectively within the team, fostering collaboration and supporting team member growth.

Requirements:

• Bachelor’s degree in Computer Science or related technical field involving coding (e.g., Physics or mathematics), or equivalent technical experience
• 5-9 years of experience
• Strong engineering skills and software fundamentals in developing Android applications
• Experience working with large native code bases with significant complexity
• Experience working in a team environment and collaborating with cross-functional groups
• A passion for building consumer applications with elegant and clean interfaces

Preferred Qualifications:

• Proficiency in Kotlin and Python
• Experience developing, testing, shipping and supporting a product for hundreds of thousands of users

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment.

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