You will assess applications, audit reports, and analyse KPI and other relevant data to assess compliance, identify issues, and make informed decisions and recommendations on appropriate follow-up action.

Working with operators, auditors, IT suppliers, and colleagues across DVSA, you will provide advice and guidance, investigate issues, and help determine the right course of action to support compliance and maintain the integrity of the scheme.

You will also help shape and improve the scheme, bringing forward ideas, improving working practices, and representing DVSA at meetings and industry events.

Responsibilities:

• Analyse KPI and other relevant data and information to assess operator compliance and make evidence-based decisions and recommendations on appropriate follow-up action.
• Conduct desk-based assessments (DBAs), gathering and evaluating information to identify compliance issues and agree appropriate actions with operators.
• Assess new applications, audit reports, prohibitions, and compliance history to support effective decision-making within the Earned Recognition scheme.
• Investigate prohibitions, notices, and other compliance issues, gathering evidence from internal and external sources to determine appropriate action.
• Work collaboratively with colleagues to assess cases and reach informed decisions on appropriate further action.
• Provide advice and guidance to operators, auditors, IT suppliers, and colleagues, while developing effective relationships with internal and external stakeholders.
• Contribute ideas and expertise to the ongoing development and continuous improvement of the Earned Recognition scheme, its guidance, processes, and working practices.
• Represent DVSA and promote the Earned Recognition scheme positively at meetings, conferences, workshops, and industry events.

Requirements:

• Ability to conduct analysis of data and systems assessments to accurately review and assess levels of compliance.
• Ability to make decisions and recommendations based on evidence, enabling appropriate types of follow-up actions to be made.
• Develop and maintain good relationships with a range of internal and external stakeholders/customers, to achieve required tasks.
• Excellent oral and written communication skills, including handling challenging conversations.
• Ability to probe for further information and pay particular attention to detail.
• Valuable team member, as well as the ability to work alone effectively, willing to attend events to speak about Enforcement, DVSA, and the Earned Recognition Scheme.
• Good knowledge of the transport industry and/or a law enforcement role.

Benefits:

• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

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Operating across DVSA and with wider government security partners, the role provides expert advice to senior leaders and relevant governance forums, supporting a proportionate, risk-based protective security model that enables DVSA to protect its people, assets, information and services in a complex and evolving threat environment.

The post holder will translate central government policy and Government Security Profession expectations into effective organisational practice, support assurance against relevant government standards, and contribute to a strong, professional and security-minded culture across DVSA.

Responsibilities:

• Act as deputy to the Head of Cyber Security on protective security matters, representing DVSA at senior governance forums and providing expert advice to Executive Team members and Directors on significant security risks and incidents.
• Act as DVSA’s senior specialist lead for physical and personnel security, leading the development and implementation of protective security strategy and controls across physical security, personnel security, vetting and resilience capabilities.
• Lead DVSA’s personnel security and vetting capability, ensuring effective end-to-end processes, proportionate decision making and alignment with organisational risk appetite.
• Manage effective working relationships with DfT, UKSV, Cabinet Office, Government Security Function and other departments to support policy implementation, operational improvement and professional practice.
• Provide expert leadership for physical security, incident management and resilience, ensuring arrangements are threat-informed, risk-based and proportionate to DVSA’s operating environment.
• Oversee development and implementation of resilience and recovery arrangements.
• Drive continuous improvement and foster a security-minded culture across DVSA.
• Provide strong, visible and expert leadership across physical and personnel security disciplines, acting as the senior specialist point of authority within the role’s defined remit.

Requirements:

• Leading integrated protective security arrangements across physical security, personnel security, vetting and resilience; setting direction, developing others, influencing senior stakeholders, supporting change and embedding a professional, security-minded culture.
• Identifying, assessing, treating, monitoring and reporting protective security risks, escalating risks where appetite or tolerance is exceeded, and using assurance activity to test control effectiveness.
• Experience interpreting threat, vulnerability and risk information and translating it into practical security priorities, mitigations and advice for senior leaders, operational teams and governance forums.

Benefits:

• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working options where we encourage a great work-life balance.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.

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As an Infrastructure Engineer, you will provide second/third line IT support, acting as a middle ground between the Service Desk and dedicated SME support teams. You will help maintain and develop modern, cloud-hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment, and other technologies to continually modernise our estate.

Responsibilities include:

• Maintenance of core infrastructure services through incident and problem management.
• Drive improvements to deliver new and updated core infrastructure services, according to business and user needs to ensure maximum value is achieved from services.
• Drive automation throughout the core infrastructure estate.
• System monitoring and maintenance, monitoring servers, networks, backups, and end-user devices to ensure optimal performance and uptime.
• Deploy and configure servers, end-user device software, networking equipment, and enterprise software according to organisational standards.
• Implement and maintain security controls, monitor for threats, and ensure adherence to regulatory requirements.
• Maintain accurate documentation of infrastructure configurations, processes, and troubleshooting guides for team use.
• Management of Junior Infrastructure Engineers.

The role requires a confident communicator and team player, with a real interest in modern IT platforms, a drive for continuous improvement, a passion for delivering quality and results, and a strong willingness to continually develop and learn.

Benefits include:

• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday.
• Flexible working options where we encourage a great work-life balance.

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The scope of requirements definition includes business requirements (goals, objectives, needs); stakeholder requirements, solution functional and non-functional requirements and transition requirements.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays and a privilege day for the King’s birthday
• Flexible working options where we encourage a great work-life balance.

The post holder will be part of one or more agile / scrum delivery teams within DVSA’s Digital Services and Technology Directorate; working collaboratively with Product Owners and technical colleagues (e.g. software developers, testers) to develop digital solutions that deliver value to customers and the business and provides the team with all documentation.

In this role you will be responsible for maintaining, refining and ensuring the product backlog is prioritised as well as coordinating communications, escalating and facilitating resolution of risks, issues and changes tied to the backlog.

The post holder will contribute to developing and maintaining the capability of the business analysis function by supporting and mentoring other business analysts and participating in professional communities of practice. The post holder may also have line management responsibility for other business analysts.

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public.

Qualifications: The British Computer Society International Diploma in Business Analysis or equivalent e.g. the IIBA CCBA or CBAP certifications The successful candidate should either hold or be prepared to work towards one of these.

Required experience:

• Experience of working collaboratively with Product Owners and technical colleagues (e.g. software developers, testers) in agile teams to develop and refine business requirements/ user stories and related acceptance criteria.
• Experience of working as a business analyst using Agile methodologies in delivering digital projects and products, using appropriate frameworks (e.g. Scrum, Kanban).
• Experienced in taking responsibility for investigative work to determine business requirements and specify effective business processes. Applying and monitoring the use of modelling and analysis tools, methods and standards.
• Experienced in identifying user needs, producing user stories and proposing design approaches or services to meet these needs by putting users first and managing competing priorities.
• Experience of developing and mentoring business analysts.
• Experienced in solving complex problems and concepts by gathering and analysing information using comprehensive tools and techniques, using data to formulate plans, and identifying and analysing options to assess feasibility and operational impact.
• Proven experience of coordinating and engaging extensively with multiple stakeholders at all levels throughout projects.

Working hours, office attendance and travel requirements: Full-time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part-time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week. Regular travel to other offices will be required, which may involve overnight stays.

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location.

Benefits: Alongside your salary of £45,900, Driver and Vehicle Standards Agency contributes £13,297 towards you being a member of the Civil Service Defined Benefit Pension scheme. Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits:

• Employer pension contribution of 28.97% of your salary
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave)
• 8 Bank Holidays plus an additional Privilege Day to mark the King’s birthday
• Access to the staff discount portal
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role paid for by the department, such as CIPD, Prince2, apprenticeships, etc.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff

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The successful candidate will have experience in building trusted relationships with stakeholders, influencing senior leaders, and providing clear, practical advice on governance, risk, and controls. You will be responsible for managing our digital spend approvals process, delivering key digital forums, and providing advice and guidance to colleagues on our processes.

As a Senior Digital Governance and Assurance Manager, you will:

• Own the end-to-end process for digital spend approvals within DVSA, ensuring compliance with internal, GDS, and wider cross-governmental assurance requirements
• Lead the governance lifecycle for key digital forums, including the preparation and smooth running of digital forums and meetings
• Set the direction for colleague engagement, delivery, and continuous improvement for our service offering to the portfolio
• Ensure a programme of compliance and assurance reviews takes place at key milestones to meet internal and external requirements
• Devise and run training and information workshops on Digital Governance tools and methodologies
• Own DVSA Digital Governance guidance, ensuring this aligns with relevant internal and external requirements
• Demonstrate leadership by providing influence, direction, and guidance to support the delivery of objectives
• Encourage professional behaviours, as well as performance, and identify where development is required
• Work in collaboration with colleagues across all functions for the good of DVSA

We offer a range of benefits, including:

• Employer pension contribution of 28.97% of your salary
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave)
• 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday
• Access to the staff discount portal
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff

The salary for this role is £45,900 per year.

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We are seeking a Head of Organisation Effectiveness and Employee Experience to join our People and Places Directorate. This role plays a key part in shaping DVSA's culture, employee engagement, and overall colleague experience. You will work closely with senior leaders, HR Business Partners, trade union representatives, and wider Civil Service colleagues to drive organisational effectiveness, support strategic change, and improve business performance.

The team leads on employee engagement, culture and capability, employee relations, reward and benefits, and the employee value proposition, ensuring colleagues feel valued, supported, and able to perform at their best. Through a systems-thinking approach, the team develops people strategies, policies, and services that enable effective decision-making, strengthen organisational performance, and help attract, retain, and develop talented people across DVSA.

Your responsibilities will include:

• Leading a specialist portfolio that connects organisational effectiveness, employee relations, engagement, reward, and colleague voice to improve colleague and manager experience.
• Using workforce evidence, colleague feedback, employee relations intelligence, organisational diagnosis, and systems thinking to identify patterns, risks, and opportunities for improvement.
• Developing approaches that strengthen engagement, colleague voice, and visible action from feedback.
• Supporting constructive employee and industrial relations, including effective engagement with trade unions, representatives, and wider Civil Service HR colleagues.
• Developing clear guidance, tools, and improvement activity that help managers identify and address people issues early, fairly, and consistently.
• Leading work on reward, benefits, and the employee value proposition so the employee offer supports attraction, retention, fairness, and organisational performance.
• Working with senior leaders, HR Business Partners, trade union representatives, and People & Places colleagues to translate insight into clear priorities, advice, and evidence-led action.
• Leading and developing a team of subject matter experts, setting clear direction, prioritising work, and supporting high-quality delivery.

As a leader in this role, you will be expected to:

• See the big picture and make effective decisions.
• Communicate and influence effectively.
• Change and improve processes and systems.

In return for your hard work, you will receive a salary of £59,816 per year, plus a range of benefits, including:

• Employer pension contribution of 28.97% of your salary.
• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave).
• 8 Bank Holidays plus an additional Privilege Day to mark the King's birthday.
• Access to the staff discount portal.
• Excellent career development opportunities and the potential to undertake professional qualifications relevant to your role.
• Joining a diverse and inclusive workforce with a range of staff communities to support all our colleagues.
• 24-hour Employee Assistance Programme providing free confidential help and advice for staff.
• Flexible working options where we encourage a great work-life balance.

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The role holder is accountable for improving services for people and businesses by understanding what needs to change, helping the organisation make decisions based on evidence, and leading teams to deliver those improvements effectively.

Responsibilities:

• Act as Head of Profession for Business Analysis and Product Management, setting vision, standards, and strategic direction across DVSA.
• Own and evolve the agency-wide Business Analysis and Product Management strategy, aligned to DVSA strategy, DfT Group Digital, and the Roadmap for a modern digital government.
• Hold accountability for the effective management of Business Analysis and Product Management capability across the organisation.
• Lead Business Analysis workforce planning and resource allocation.
• Provide strategic oversight of Business Analysis and Product Management activity across DVSA value streams.
• Ensure good quality Business Analysis underpins portfolio, programme, and product delivery.

Requirements:

• Strategic Business Analysis leadership experience.
• Significant experience leading and line managing Business Analysts.
• Strong analytical expertise.
• Expert practitioner of core Business Analysis techniques.
• Experience working at scale, supporting delivery across multiple services, programmes, or portfolios.
• Experience working within multidisciplinary, user-centred teams in Agile, Lean, and continuous delivery environments.

Benefits:

• Employer pension contribution of 28.97% of salary.
• 25 days annual leave, increasing by 1 day each year of service.
• 8 Bank Holidays plus an additional Privilege Day.
• Access to the staff discount portal.
• Excellent career development opportunities.
• 24-hour Employee Assistance Programme.

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