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We're a supportive team that wins together, and we love what we do. If you're passionate about beauty and want to be part of a dynamic team, we'd love to hear from you.

Benefits:

• Supportive team environment
• Opportunities for career development
• Fast-paced and challenging work environment

If you haven't found a role that fits your experience, please upload your CV and let us know which area would be your dream job. We'll be in touch as soon as a new role becomes vacant.

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Your duties will include:

• Preparing and delivering weekly and monthly productivity reports to the Field Sales Manager
• Contributing to sales success by motivating the team to achieve daily and monthly performance metrics
• Leading and motivating a high-performing team through personal performance reviews, events with Tilbury Theatre, and general line management
• Creating and managing monthly schedules, budgets, and payroll forecasts, taking into account economic conditions
• Collaborating with partners and senior figures, ensuring compliance with brand guidelines and procedures
• Monitoring stock levels through sales management, audits, and inventory analysis, providing proactive advice to the Field Sales Manager on stock levels
• Managing personnel, including talent management and succession planning for the team
• Demonstrating integrity when dealing with complex personnel issues, adhering to personnel policies and procedures, and seeking guidance and advice when necessary
• Mastering end-to-end recruitment processes in your store, proactively recruiting top talent, and creating a magical application atmosphere for all interested parties
• Identifying training needs for the team in collaboration with the Field Training Manager and providing feedback on progress in areas with development potential
• Driving performance metrics in your area, expanding them to achieve market-leading results and maintain a position at number one
• Ensuring optimal customer experiences by incorporating the magical service method and promoting brand awareness through building lasting emotional connections with customers
• Mastering your own counter metrics and necessary steps to manage future risks and opportunities
• Planning the calendar year, taking into account the introduction of new products and the impact of activities/market developments from the previous trading year
• Acting entrepreneurially by proposing plans, events, and other free measures to increase business success
• Adhering to hygiene and safety regulations at work
• Maintaining a flawless appearance and inspiring team members to show their best side

Benefits:

• We offer a structured induction program, Charlotte's Magic Academy. This exclusive and individually tailored induction trains all the skills you need to create exceptional customer experiences. In the first months of employment, it is supplemented by further training seminars. Thanks to the focus on the company's own art and trade, you gain a comprehensive understanding of our standards in the areas of makeup artistry and service.
• Structured career development - our experts from the industry support you and explore your learning potential and career goals together.
• You receive our incredible product launches exclusively before everyone else - and not just that, after completing the Charlotte's Magic Academy, you even get a complete Charlotte Tilbury look so you can perfectly represent the brand.
• Further fantastic benefits such as life insurance, free birthdays off, sales incentives for the team, and much more

We at Charlotte Tilbury love what we do and want to be the best at it. Dare to dream, make it happen, break all the rules - join us on our revolutionary journey and challenge the status quo of the beauty industry. WE'D LOVE TO HAVE YOU JOIN OUR DREAM TEAM! APPLY NOW!

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Your main duties will include:

• Sales: striving to achieve event sales goals and sales per hour target, creating brand awareness through sharing and demonstrating product knowledge, and demonstrating entrepreneurial spirit within company guidelines.

• Customer Service: leading by example to promote the Tilbury Touch and exceptional customer service, demonstrating a positive and cooperative approach towards work and colleagues, and assisting in maintaining an atmosphere of open and positive communication, professionalism, and creativity.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, cleaning display units, tools, and testers throughout the day, and assisting with maintaining required inventory levels, including stock counts, rotation, and timely replenishment.

This role requires a sales-driven individual with experience in beauty and retail, who can reflect the brand values and customer base, and drive business in store through exceptional makeup artistry and customer service.

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Key responsibilities include working at a fast pace to achieve sales targets, adapting to change, and providing exceptional customer service. The successful candidate will be a positivity champion, able to think creatively and receive feedback positively.

As a Charlotte Tilbury Retail Artist, you will be expected to follow company grooming standards and be a true ambassador for the brand. You will work closely with the Retail Manager SEA and be part of a fast-paced environment.

If you are passionate about beauty, love working with customers, and are a team player, this could be the perfect role for you.

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You'll be responsible for evoking exceptional prestige with our key retail partners, identifying new opportunities for the acceleration of our brand, while enticing new customers to discover the magic of Charlotte Tilbury.

Key Responsibilities:

• Drive ambitious, profitable and sustainable growth to the business in Southeast Asia and India
• Create, shape and execute a strategic plan to achieve sales targets and allure new customers to discover the magic of Charlotte Tilbury
• Build and maintain strong, long-lasting relationships to foster #1 status with our key retail partners
• Work in partnership with Retail, Marketing & Visual Merchandising, Finance and Operations to ensure a cohesive Charlotte Tilbury experience
• Define, negotiate and execute revolutionary joint business plans that entice new customers to discover the magic of Charlotte Tilbury
• Deliver a distinctive experience instore and online to drive purchase and loyalty
• Tightly manage each account business from budgeting and forecasting through stock management to performance and ROI tracking
• Manage a team of Senior Sales and Retail Manager and Trainer; inspiring their development and growth through coaching and expert leadership
• Accurately forecasting future sales and forming sales plans to adapt to in the marketplace

Reporting Relationships:

• Reporting to Brand Director SEA

Key Selection Criteria:

• More than 8 years in Sales and retail position within beauty, FMCG or retail is desirable
• Experienced in devising and implementing strategic plans with creative flair (ideally within beauty or retail)
• You're ambitious and results focused with proven delivery of Growth and ROI drivers
• Leadership - you are naturally mobilise others to deliver results (direct reports and other teams) through coaching & developing a high performing team
• You are a collaborative yet firm and confident negotiator
• You have a magnetic attraction – a natural networker
• Commercial or Financial acumen, you balance attention to detail with the big picture
• You clearly and succinctly articulate the meaning of data
• You are comfortable managing complexity and ambiguity; you find creative solutions for blockers
• Exceptional execution, ensuring the work you deliver is consistently on time and flawless
• Proven experience in Account Management (within beauty, FMCG or retail is desirable)

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Striving to achieve event sales goals and sales per hour targets Creating brand awareness through the sharing and demonstration of your product knowledge Demonstrating entrepreneurial spirit within the parameters of the company guidelines Leading by example at all times to promote the Tilbury Touch and exceptional customer service Demonstrating a positive and cooperative approach towards your work and your colleagues Assisting and maintaining an atmosphere of open and positive communication, professionalism, and creativity at all times Ensuring the counter/gondola is "customer ready" from open to close of business Maintaining excellent counter hygiene standards Assisting with maintaining the required inventory levels to include stock counts, rotation, timely replenishment Assisting with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive Assisting in the execution of events Maintaining consistent communication with Brand field team regarding any counter/gondola needs or concerns Maintaining high standards managing schedule, clocking in and out, and submitting time sheets on payroll application (allwork)

You will be teaching customers Charlotte's secrets of artistry learned in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business.

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is "customer ready" from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

• Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

• Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Drive business in store through exceptional makeup artistry and customer service.
• Achieve sales targets through the creation of an amazing experience and exemplary service.
• Exude passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Benefits:

• Competitive hourly rate
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Access to exclusive products and services
• Recognition and rewards for outstanding performance

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The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Your responsibilities will include:

• Leading the effective and inspirational delivery of all defined training materials across Charlotte Tilbury 'Magic Experience' service model and intermediate artistry development
• Monitoring KPIs to measure the impact of training delivered, providing feedback, adapting training based on the feedback from the field team and Travel Retail Manager
• Defining a training and development plan for the area to achieve retail expectations, covering accelerating high potential/high performance individuals using the development pathway and certification process, managing and addressing under-performance, employee survey and engagement feedback, login, completion & engagement on the Learning Management System, optimising social advocacy with the store, succession planning for the area and across areas
• Delivering the agreed training plan for the area within the defined timeframes and reflecting the changing needs of the business via regular, effective, and focused store visits with clear objectives, agreed KPIs, and rigorous follow-up, high quality virtual and physical training sessions, feedback and contribute when necessary to regional retail evolutionary projects, working cross functionally to provide relevant customer insight

As the ultimate brand ambassador, you will execute artistry excellence via fluency in Charlotte Tilbury's makeup style, language and expertise in product knowledge, leads and inspires as the ultimate brand ambassador through awareness of your image and impact demonstrating the brand values and always looking the part, embedding Artistry excellence within our travel retail teams by working collaboratively with the sales team to drive industry-leading standards, role model and advocate exceptional hygiene standards with all artists and ensuring you are following the latest guidelines externally and within store, always lead from the front by delivering Expert Magic Service in store, going above and beyond in all services and being a key brand beauty expert, establish and develop a cooperative and mutually respectful relationship with the store retail operations team.

Key selection criteria include experience working within the beauty industry, proven experience in coaching to deliver high performance, clear, consistent and motivational communication style, excellent presentation skills and classroom delivery, strong commercial awareness and understanding of how to build capability to drive growth, able to identify training needs, learning outcomes and deliver content and coaching to meet these, strong interpersonal skills and a team-player, positive approach, independent and proactive working style, enjoys working at pace, must be able to travel within APAC, if required, globally.

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The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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You will deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business. You will need to be sales driven and have experience in beauty and retail.

Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Work as part of an elite team, driving business in store through exceptional makeup artistry and customer service.
• Reflect the brand values and customer base.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Main Duties:

• Sales:

+ Strive to achieve event sales goals, and sales per hour target. + Create brand awareness through the sharing and demonstration of your product knowledge. + Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service:

+ Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work:

+ Demonstrate a positive and cooperative approach towards your work and your colleagues. + Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations:

+ Ensure the counter/gondola is 'customer ready' from open to close of business. + Maintain excellent counter hygiene standards. + Clean display units, tools and testers throughout the day. + Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. + Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. + Assist in the execution of events. + Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. + Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Your key responsibilities will include:

• Preparing and delivering sales reports to the Field Sales Manager
• Contributing to sales success by motivating the team to achieve daily and monthly performance targets
• Leading and motivating a high-performing team through personal performance reviews, events with Tilbury Theatre, and general line management
• Planning and budgeting for the team, including forecasting and processing payroll
• Working with suppliers and senior stakeholders to maintain brand standards and procedures
• Monitoring stock levels by managing sales, audits, and stock counts, analysing all available information to advise the Field Sales Manager on stock levels proactively
• Managing talent within the team, including recruitment, training, and succession planning
• Ensuring compliance with personal policies and procedures, and seeking guidance and advice when necessary
• Managing end-to-end recruitment processes in-store, recruiting top talent, and providing a magical application experience for all interested candidates
• Identifying training needs within the team in collaboration with the Field Training Manager, and providing feedback on progress in areas with development potential
• Driving performance metrics in your area to achieve market-leading results and maintain position one
• Ensuring optimal customer experiences by incorporating the magical service methodology and promoting brand awareness through building lasting emotional connections with customers
• Managing your own counter metrics and necessary steps to manage future risks and opportunities
• Planning the calendar year, taking into account the introduction of new products and the impact of activities/market developments from the previous trading year
• Taking an entrepreneurial approach by proposing plans, events, and other initiatives to drive business success
• Maintaining hygiene and safety standards at work
• Presenting a flawless appearance and inspiring team members to show their best side

We offer a structured induction programme, Charlotte's Magic Academy, which includes training on all the skills you need to create exceptional customer experiences. In the first few months of employment, this will be supplemented by additional training seminars. Thanks to the focus on the art of make-up and retail, you will gain a comprehensive understanding of our standards in these areas.

Structured career development - our industry experts will support you and explore your learning potential and career goals with you.

You will receive our incredible product launches exclusively before anyone else - and not just that, after completing the Charlotte's Magic Academy, you will even receive a complete Charlotte Tilbury look so you can perfectly represent the brand.

Further fantastic benefits such as life insurance, free birthdays off, sales incentives for the team, and much more

We love what we do, and we want to be the best at it. Dare to dream, make it happen, break the rules - join us on our revolutionary journey and challenge the status quo of the beauty industry. WE'D LOVE TO HAVE YOU JOIN OUR DREAM TEAM! APPLY NOW!

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The successful candidate will be responsible for creating memorable makeup experiences that resonate with customers. You will become a trusted advisor, using your creativity and skill to inspire clients and help them choose the right products for their needs. It is essential to reflect our brand values and image while being passionate about beauty and trends.

Main duties:

• Customer Engagement: Interact with customers to understand their needs and preferences, providing tailored makeup advice and recommendations. Deliver makeup consultations, provide product demonstrations, and teach application techniques to elevate their experience.

• Sales Achievement: Work towards achieving personal and team sales targets through exceptional customer service and product knowledge. Guide customers in building their makeup collections, upselling and cross-selling as appropriate.

• Brand Representation: Maintain the highest level of professionalism while representing the Charlotte Tilbury brand. Stay updated on product knowledge and beauty trends to effectively communicate with customers.

• Operational Excellence: Ensure the makeup area is clean, organized, and fully stocked with products. Assist with inventory management, including stock counts, replenishment, and maintaining visual merchandising standards.

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Responsibilities:

• Drive financial results in store to meet and exceed plan, including Key Performance Indicators (KPI's) such as Mix of Business (MOB), 0 + 12 Budget (Sales Plan), door ranking, and product ranking.
• Determine individual and team sales targets to meet and exceed plan.
• Communicate agreed targets and work with direct reports to identify and deliver sales objectives.
• Identify and execute key and incremental Eventing opportunities to bring Tilbury theatre to the in-store experience to drive brand awareness and engagement.
• Inspire and motivate CT door teams to drive sales via the 'Tilbury Touch' when the Sales and Artistry Coordinator is not in the door.
• Participate in regional meetings, team conference calls, and regular touch bases to share best practices and create solutions to address business needs.
• Analyze business performance and proactively suggest improvement opportunities through artistry, education, and operations.
• Be a specialist amongst the retail artistry brands, demonstrating an entrepreneurial spirit within the parameters of the company guidelines.
• Think creatively to ensure business growth year over year.

Customer Service:

• Lead by example at all times to promote the Tilbury Touch and exceptional customer service to drive brand awareness in the door.
• Identify ways to improve Charlotte Tilbury service extending through retail employees via in-store support, training, and eventing.
• Manage customer queries, using sound judgment and a goal of achieving positive outcomes.
• Work collaboratively with the Education team to provide continuous, relevant, and effective training and development.
• Drive the omni journey by promoting Charlottetilbury.com and our Virtual Services, when appropriate.
• Proactive use of the Retailer customer database for direct clientele opportunities in the air and on the ground.
• Provide an atmosphere that motivates and inspires MAGIC service, both internally and externally.
• Lead by example through continuously improving and evolving personal artistry skills.
• Personally maintain a professional appearance and ensure the team aligns with the CT dress code, including both makeup and attire.

Team Development:

• Proactively anticipate staffing and support needs for driving sales.
• Create a positive, cohesive, cooperative team culture in store.
• Facilitate high-impact trainings that include key in-store Retailer trainings (ie: Sephora Sales + Training visits / Nordstrom Stay and Play).
• Create and maintain an atmosphere of open and positive communication, professionalism, and creativity through team meetings, trainings, and a collaborative leadership style.
• Recognize and celebrate great performance.
• Encourage completion of LMS courses and provide follow-up on retention checks.
• Attend and participate in Seasonal School and partner with Area Trainer on at-counter follow-up plan.
• Assist Area Trainer with Start of a Dream/CMA new hire onboarding.

Operations:

• Implement door development plans and schedule support to address business growth needs.
• Ensure that the counter is 'customer ready' from open to close of business.
• Maintain the required inventory levels and accurate stock files; escalate inventory needs as directed by channel to optimize sales.
• Schedule to optimize coverage according to customer flow and business needs.
• Control store expenses (i.e. counter consumables) within budget guidelines.
• Implement visual merchandising, new launch displays, and collateral placement as directed by the Magic office.
• Maintain excellent counter hygiene standards.
• Maintain technology on counter, to include screens, iPad, and music.
• Raise operational and VM issues for resolution in a timely manner.
• Ensure the timely submission and accuracy of expenses, financial tracking of expenditures, and other company-owned asset forms.
• Accountable for completing all administrative assignments by their due date.

Store and Retail Partner Relationships:

• Establish and develop a cooperative and mutually respectful relationship with the entire store team.
• Maximize ROI by scheduling time in store during peak business hours, including weekends.
• Build relationships that are meaningful through strong communication, reliability, and partnership.
• Maintain the store standards and policies at all times.
• Proactively suggest win-win opportunities to drive sales within store.

Requirements:

• 2+ years of Beauty industry experience.
• 2+ years of Beauty retail management.
• Intermediate skills in MS Office, including MS Word, Excel, and Outlook.
• Excellent numerical and analytical skills.
• Ability to influence others.
• Excellent communicator, both written and oral.
• Demonstrated ability in creating sales strategy and consistently achieving sales plan.
• Demonstrated success in developing winning teams.
• Must possess strong strategic thinking and decision-making skills.
• Must be able to create winning partnerships with retailers.

Benefits:

• Generous staff discount to use on all products.
• Medical, dental, and vision benefits.
• Commuter Benefits (Pre-tax).
• Flex Spending Account (FSA).
• Employee Assistance Program (EAP).
• 401(k) with Company match.
• Paid Time Off.
• Birthday PTO.

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

Your main duties will include:

• Sales: strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

This role requires a strong artistry, sales and service talent, with experience in beauty and retail. You will need to be sales driven and have a passion for Charlotte Tilbury's philosophy of artistry made easy.

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You will be a dynamic and inspiring business manager, coaching and supporting your team to achieve sales and operational goals. You will be able to attract and develop top talent, providing training and development opportunities to ensure they have the skills and knowledge needed to succeed.

Your responsibilities will include:

• Preparing and delivering weekly and monthly productivity reports to the Field Sales Manager
• Contributing to sales success by motivating the team to achieve daily and monthly performance targets
• Leading and motivating a team of sales associates through personal performance reviews, events, and line management
• Creating and managing monthly duty rosters, budgets, and payroll forecasts, taking into account economic conditions
• Working with trade partners and senior stakeholders, ensuring compliance with brand guidelines and procedures
• Monitoring stock levels by managing sales, audits, and inventory analysis to advise the Field Sales Manager proactively
• Managing personnel, including talent management and succession planning for the team
• Handling complex HR issues, adhering to company policies and procedures, and seeking guidance when necessary
• Managing end-to-end recruitment processes in-store, proactively recruiting top talent, and creating a magical application experience for all interested candidates
• Identifying training needs for the team in collaboration with the Field Training Manager, providing feedback on progress in areas with development potential
• Driving performance metrics in your area to achieve market-leading results and maintain top position
• Ensuring exceptional customer experiences by incorporating the magical service methodology and promoting brand awareness through building lasting emotional connections with customers
• Managing your own counter metrics and necessary steps to manage future risks and opportunities
• Planning the calendar year, considering the introduction of new products and the impact of activities/market trends from the previous trading year
• Taking an entrepreneurial approach by proposing plans, events, and other initiatives to drive business success
• Adhering to hygiene and safety regulations at work
• Maintaining a flawless appearance and inspiring team members to show their best side

Benefits:

• We offer a structured induction program – Charlotte's Magic Academy. This exclusive and individually tailored induction will train all the skills you need to create exceptional customer experiences. In the first months of employment, it will be supplemented by further training seminars. Thanks to the focus on the sector-specific art and trade, you will gain a comprehensive understanding of our standards in the areas of makeup artistry and service.
• Structured career development – our experts from the industry will support you and explore your learning potential and career goals together.
• You will receive our incredible product launches exclusively before everyone else – and not just that, after completing the Charlotte's Magic Academy, you will even receive a complete Charlotte Tilbury look so you can perfectly represent the brand.
• And many more fantastic benefits such as life insurance, free birthdays off, sales incentives for the team, and much more

We at Charlotte Tilbury love what we do, and we want to be the best at it. Dare to dream, make it happen, break the rules – join us on our revolutionary journey and challenge the status quo of the beauty industry. WE'D LOVE TO HAVE YOU JOIN OUR DREAM TEAM! APPLY NOW!

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This role is pivotal in embodying the brand's essence, engaging customers and retail employees with your artistry and product knowledge. You will present the secrets of beauty and artistry curated over years of industry expertise, driving sales and elevating customer service to new heights.

Responsibilities:

• Promote the Charlotte Tilbury brand and ensure a magical shopping experience for customers.

• Meet and exceed sales goals through knowledgeable product demonstrations.

• Create brand awareness and drive customer engagement.

• Deliver the 'Tilbury Touch' to every customer interaction.

• Build lasting customer relationships through personalized service.

• Contribute positively to a cohesive and inspiring team environment.

• Maintain a visually appealing and organized counter/gondola.

• Ensure all areas are clean and customer-ready at all times.

• Assist in inventory management and visual merchandising.

• Support the execution of promotional events and activities.

Benefits:

• Weekend availability is mandatory.

• This position will be primarily located in the Short Hills and Bridgewater areas of New Jersey around 3 days per week.

• Beauty retail experience is required.

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

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Key responsibilities include:

• Building your own client base in-store and driving your personal profile to become a brand ambassador for your store
• Demonstrating a positive mindset and cooperative approach towards your work with management and colleagues
• Maintaining immaculate grooming standards and reflecting your makeup look in accordance with our grooming guidelines
• Driving local advocacy opportunities through your personal social channels and building your own profile

As a Lead Artist, you'll also be responsible for:

• Being an inspiration to the team, demonstrating expert artistry and leading by example
• Actively driving personal artistry progression and staying up-to-date with the latest trends
• Coaching the team and driving team KPIs
• Ensuring exceptional hygiene standards are maintained on the counter

You'll work closely with the Education Manager to identify artistry development needs and opportunities, conducting training with required artists. You'll also support Charlotte's backstage team through events, launches, press days, celebrity and VIP client appointments, and location services when required.

In addition to your artistic skills, you'll need to have strong commercial acumen, consistently delivering personal targets and KPIs of your own business. You'll work collaboratively with your Manager to review the business and put a plan in place to achieve counter targets and deliver number one sales results.

If you're a naturally creative and innovative individual who thrives in a fast-paced environment, we'd love to hear from you!

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Your main duties will include:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

Weekend availability is a must.

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The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. You will always represent the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, you will drive business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

• Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

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As a member of our team, you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learned in over 20 years of working at the top of the industry with top celebrities and brands.

Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Drive business in store through exceptional makeup artistry and customer service.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Customer Service:

• Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

Team Work:

• Demonstrate a positive and cooperative approach towards your work and your colleagues.
• Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

Operations:

• Ensure the counter/gondola is 'customer ready' from open to close of business.
• Maintain excellent counter hygiene standards.
• Clean display units, tools and testers throughout the day.
• Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.
• Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.
• Assist in the execution of events.
• Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

Benefits:

• Competitive hourly rate
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

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Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork).

In this role, you will be expected to work as part of an elite team, driving business in store through exceptional makeup artistry and customer service. You will reflect the brand values and customer base, and be responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

We offer a competitive salary and benefits package, including:

• Competitive hourly rate
• Opportunities for professional development and growth
• A dynamic and supportive work environment
• Access to exclusive products and services
• Recognition and rewards for outstanding performance

If you are a motivated and talented individual who is passionate about makeup and customer service, we encourage you to apply for this exciting opportunity.

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Your key responsibilities will include:

• Preparing and delivering weekly and monthly productivity reports to the Field Sales Manager
• Contributing to sales success by motivating the team to achieve daily and monthly performance metrics
• Leading and motivating a high-performing team through personal performance reviews, events, and general line management
• Creating and managing monthly schedules, budgets, and payroll forecasts, taking into account economic conditions
• Collaborating with trade partners and senior stakeholders, ensuring adherence to brand guidelines and procedures
• Monitoring stock levels through sales management, audits, and counting, analyzing available information to proactively advise the Field Sales Manager on stock levels
• Managing personnel, including talent management and succession planning for the team
• Handling complex HR issues, adhering to company policies and procedures, and seeking guidance and advice when necessary
• Mastering end-to-end recruitment processes in your store, proactively recruiting top talent, and providing a magical recruitment atmosphere for all interested candidates
• Identifying training needs for the team in collaboration with the Field Training Manager and providing feedback on progress in areas with development potential
• Driving performance metrics in your area to achieve market-leading results and maintain top placement and growth
• Ensuring optimal customer experiences by incorporating the magical service methodology and promoting brand awareness through building lasting emotional connections with customers
• Mastering your own counter metrics and necessary steps to manage future risks and opportunities
• Planning the calendar year, taking into account the introduction of new products and the impact of activities/market developments from the previous trading year
• Taking an entrepreneurial approach by proposing plans, events, and other initiatives to boost business success
• Adhering to hygiene and safety regulations at work
• Maintaining a flawless appearance and inspiring team members to show their best side

Benefits include:

• A structured induction program, Charlotte's Magic Academy, which provides comprehensive training in all skills needed to create exceptional customer experiences
• Structured career development, with experts from the industry supporting you in exploring your learning potential and career goals
• Exclusive access to new products before anyone else, and a complete Charlotte Tilbury look after completing the Charlotte's Magic Academy, enabling you to perfectly represent the brand
• Other fantastic benefits such as life insurance, free birthdays off, sales incentives for the team, and more

At Charlotte Tilbury, we love what we do, and we want to be the best at it. Dare to dream, make it happen, break the rules – join us on our revolutionary journey and challenge the status quo of the beauty industry. WE'D LOVE TO HAVE YOU JOIN OUR DREAM TEAM!

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Your main duties will include:

• Achieving sales targets through the creation of an amazing experience and exemplary service
• Creating brand awareness through the sharing and demonstration of your product knowledge
• Demonstrating entrepreneurial spirit within the parameters of the company guidelines
• Leading by example at all times to promote the Tilbury Touch and exceptional customer service
• Assisting and maintaining an atmosphere of open and positive communication, professionalism and creativity at all times

You will also be responsible for ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, and assisting with maintaining the required inventory levels.

This role requires strong artistry, sales and service talents, as well as experience in beauty and retail. You will need to be sales driven and have a passion for Charlotte Tilbury to deliver her philosophy of artistry made easy along with unique and personalized shopping experiences.

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Your main duties will include:

• Sales: striving to achieve event sales goals and sales per hour target, creating brand awareness through the sharing and demonstration of your product knowledge, and demonstrating entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: leading by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: demonstrating a positive and cooperative approach towards your work and your colleagues, assisting and maintaining an atmosphere of open and positive communication, professionalism, and creativity at all times.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, clean display units, tools, and testers throughout the day, assisting with maintaining the required inventory levels to include stock counts, rotation, timely replenishment, and assisting with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

• Assist in the execution of events and maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

• Maintain high standards managing schedule, clocking in and out, and submitting time sheets on payroll application (allwork).

This role requires strong artistry, sales, and service talents, as well as experience in beauty and retail. You will need to be sales-driven and have a passion for Charlotte Tilbury's philosophy of artistry made easy.

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Are you passionate about makeup and beauty? Do you have a flair for artistry and a desire to work with one of the most iconic brands in the industry?

We are seeking enthusiastic and skilled makeup artists who are passionate about beauty and eager to share their expertise.

Responsibilities: Provide exceptional makeup application and consultation services to clients. Stay updated on the latest beauty trends and product knowledge. Create a welcoming and inspiring environment for clients. Collaborate with the team to achieve sales and customer satisfaction goals. Participate in brand events and promotions.

Benefits: We celebrate and support diversity, cultures, voices, beliefs, and perspectives in our workforce. This helps us better serve our communities, customers, employees, and candidates.

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Your main duties will include:

• Sales: striving to achieve event sales goals, and sales per hour target, creating brand awareness through the sharing and demonstration of your product knowledge, demonstrating entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: leading by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: demonstrating a positive and cooperative approach towards your work and your colleagues, assisting and maintaining an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, cleaning display units, tools and testers throughout the day, assisting with maintaining the required inventory levels to include stock counts, rotation, timely replenishment, assisting with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

This role requires you to be sales driven and have experience in beauty and retail. You will need to reflect the brand values and customer base, and be able to deliver Charlotte's philosophy of artistry made easy along with unique and personalized shopping experience.

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The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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You will be teaching customers Charlotte's secrets of artistry learnt in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business.

Responsibilities:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

Benefits:

• Competitive hourly rate
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

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This role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Key responsibilities include:

• Driving financial results in store to meet and exceed plan, including Key Performance Indicators (KPI's) such as Average Unit Sales (AUS) and Items Per Transaction (IPT)
• Managing customer queries through the use of sound judgement and achieving positive outcomes
• Building partnership with the Account Executive and Area Trainer to ensure continuous training and development of the team
• Anticipating staffing needs, including sourcing and selecting talent to deliver business objectives
• Analyzing business performance and proactively planning strategy within day-to-day business and events

The Counter Manager will be an ambassador for the Charlotte Tilbury brand, reflecting the brand values and customer base. They will lead by example, promoting the Tilbury Touch and exceptional customer service to the team and customers.

The ideal candidate will have excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment. They will be passionate about delivering exceptional customer service and driving sales growth.

The Counter Manager will report to the [Store Manager] and will be responsible for maintaining the required inventory levels, controlling store expenses, and implementing visual merchandising and new launch displays as directed by the marketing team.

The successful candidate will have a proven track record of delivering results in a retail environment, with excellent customer service and leadership skills.

Benefits include:

• Competitive salary and bonus structure
• Opportunities for career progression and professional development
• Comprehensive training and support
• Collaborative and dynamic work environment

If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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Your role will involve promoting and creating makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury. You will work as part of an elite team, driving business in store through exceptional makeup artistry and customer service.

Responsibilities:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

Benefits:

• Competitive salary

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

XML job scraping automation by YubHub

The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

• Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is "customer ready" from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.

• Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

• Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

Your main duties will include:

• Sales: striving to achieve event sales goals, and sales per hour target, creating brand awareness through the sharing and demonstration of your product knowledge, demonstrating entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: leading by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: demonstrating a positive and cooperative approach towards your work and your colleagues, assisting and maintaining an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, cleaning display units, tools and testers throughout the day, assisting with maintaining the required inventory levels to include stock counts, rotation, timely replenishment, assisting with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive, assisting in the execution of events, maintaining consistent communication with Brand field team regarding any counter/gondola needs or concerns, managing schedule, clocking in and out and submitting time sheets on payroll application (allwork).

This role requires a sales-driven individual with experience in beauty and retail, who can deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business.

XML job scraping automation by YubHub

Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Drive business in store through exceptional makeup artistry and customer service.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Main Duties:

• Sales: strive to achieve event sales goals, and sales per hour target.
• Create brand awareness through the sharing and demonstration of your product knowledge.
• Demonstrate entrepreneurial spirit within the parameters of the company guidelines.
• Customer Service: lead by example at all times to promote the Tilbury Touch and exceptional customer service.
• Team Work: demonstrate a positive and cooperative approach towards your work and your colleagues.
• Operations: ensure the counter/gondola is 'customer ready' from open to close of business, maintain excellent counter hygiene standards, and assist with maintaining the required inventory levels.

Benefits:

• Competitive salary
• Opportunities for professional growth and development
• Collaborative and dynamic work environment

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. You will always represent the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, you will drive business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

Some skills you will need include:

• Strong artistry and sales skills
• Ability to work as part of a team
• Excellent customer service skills
• Ability to maintain high standards of counter hygiene and organisation
• Ability to work flexible hours, including weekends

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As a member of the Charlotte Tilbury team, you will be responsible for promoting and creating makeup magic in store. You will always represent the ethos, products, and image of Charlotte Tilbury, working as part of an elite team to drive business in store through exceptional makeup artistry and customer service.

Key responsibilities include:

• Achieving sales targets through the creation of an amazing experience and exemplary service
• Creating brand awareness through the sharing and demonstration of your product knowledge
• Identifying and capitalizing on opportunities to increase sales and drive business growth
• Maintaining a high level of customer satisfaction and ensuring that every customer leaves the store feeling valued and satisfied

If you are a sales-driven individual with experience in beauty and retail, we want to hear from you!

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Your key responsibilities will include:

• Striving to achieve and exceed personal sales goals, including Key Performance Indicators (KPIs) such as Average Unit Sales (AUS) and Items Per Transaction (IPT)
• Creating brand awareness through the sharing and demonstration of your product knowledge
• Seating customers for a makeup service
• Demonstrating entrepreneurial spirit within the parameters of the company guidelines
• Working collaboratively to achieve and exceed team and counter goals
• Introducing new product launches
• Consistently promoting the Tilbury Touch to customers

You will also be responsible for leading by example to promote the Tilbury Touch and exceptional customer service, dealing with customer queries, and taking every opportunity to extend exceptional customer service beyond the in-store experience.

In addition, you will assist in the execution of events, demonstrate a positive and cooperative approach towards your work and colleagues, contribute to individual and team development plans, and maintain high standards of timekeeping on counter to ensure team efficiency.

You will also be responsible for ensuring that the counter is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, and adhering to the company cash loss prevention procedures and security policies.

You will establish and develop a cooperative and mutually respectful relationship with the store retail colleagues, maintain the store standards and policies at all times, and proactively suggest win-win opportunities to drive sales within store colleagues.

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service. Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork).

Responsibilities: Promote and create makeup magic in store. Always represent the ethos, products, and image of Charlotte Tilbury. Work as part of an elite team, driving business in store through exceptional makeup artistry and customer service. Reflect the brand values and customer base. Achieve sales targets through the creation of an amazing experience and exemplary service. Deliver Charlotte's philosophy of artistry made easy along with unique and personalized shopping experience.

Requirements: Strong artistry, sales and service talents. Experience in beauty and retail. Sales driven. Entrepreneurial spirit. Positive and cooperative approach towards work and colleagues. Excellent communication skills. Ability to work well under pressure. Ability to manage time effectively. Ability to work flexible hours, including weekends.

Benefits: Competitive hourly rate. Opportunity to work with a leading cosmetics brand. Opportunity to develop your skills and experience in the beauty industry. Opportunity to work with a talented and supportive team. Opportunity to contribute to the success of the business.

If you are a motivated and enthusiastic individual with a passion for makeup and customer service, we would love to hear from you!

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The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork).

Benefits include

• Competitive pay rate

• Opportunities for career growth and development

• A fun and dynamic work environment

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Main Duties:

• Sales: Strive to achieve event sales goals and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism, and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools, and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.

• Benefits:

• Salary: Not specified

• Other benefits: Not specified

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. You will always represent the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, you will drive business in store through exceptional makeup artistry and customer service.

Main duties include:

• Sales: striving to achieve event sales goals and sales per hour target, creating brand awareness through sharing and demonstrating product knowledge, and demonstrating entrepreneurial spirit within company guidelines.

• Customer Service: leading by example to promote the Tilbury Touch and exceptional customer service, demonstrating a positive and cooperative approach towards work and colleagues, and assisting and maintaining an atmosphere of open and positive communication, professionalism, and creativity.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, cleaning display units, tools, and testers throughout the day, and assisting with maintaining required inventory levels, including stock counts, rotation, and timely replenishment.

• Events: assisting in the execution of events, maintaining consistent communication with Brand field team regarding any counter/gondola needs or concerns, and managing schedule, clocking in and out, and submitting time sheets on payroll application.

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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As a member of our Freelance Makeup Artist team, you will need strong artistry, sales, and service talents.

Your key responsibilities will include:

• Promoting and creating makeup magic in store
• Representing the ethos, products, and image of Charlotte Tilbury
• Achieving sales targets through the creation of an amazing experience and exemplary service
• Delivering Charlotte's philosophy of artistry made easy with unique personalized shopping experiences

Requirements include:

• Strong artistry, sales, and service talents
• Experience in beauty and retail
• Ability to work as part of an elite team
• Passion and enthusiasm for Charlotte Tilbury

If you are a motivated and talented individual who is passionate about makeup and providing exceptional customer service, we would love to hear from you.

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Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Work as part of an elite team, driving business in store through exceptional makeup artistry and customer service.
• Reflect the brand values and customer base.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Main Duties:

• Sales: strive to achieve event sales goals, and sales per hour target.
• Create brand awareness through the sharing and demonstration of your product knowledge.
• Demonstrate entrepreneurial spirit within the parameters of the company guidelines.
• Customer Service: lead by example at all times to promote the Tilbury Touch and exceptional customer service.
• Team Work: demonstrate a positive and cooperative approach towards your work and your colleagues.
• Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.
• Operations: ensure the counter/gondola is 'customer ready' from open to close of business.
• Maintain excellent counter hygiene standards.
• Clean display units, tools and testers throughout the day.
• Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.
• Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.
• Assist in the execution of events.
• Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.
• Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

Responsibilities:

• Promote and create makeup magic in store, always representing the ethos, products, and image of Charlotte Tilbury.
• Work as part of an elite team, driving business in store through exceptional makeup artistry and customer service.
• Reflect the brand values and customer base.
• Achieve sales targets through the creation of an amazing experience and exemplary service.

Main Duties:

• Sales: strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.
• Customer Service: lead by example at all times to promote the Tilbury Touch and exceptional customer service.
• Team Work: demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.
• Operations: ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork).

Benefits:

• Competitive hourly rate
• Opportunities for professional development
• Collaborative and dynamic work environment

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

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This role is pivotal in creating an unforgettable experience for our customers while showcasing the luxurious world of Charlotte Tilbury beauty. You will present the secrets of beauty and artistry curated over years of industry expertise, driving sales and elevating customer service to new heights.

Responsibilities:

• Promote the Charlotte Tilbury brand and ensure a magical shopping experience for customers

• Meet and exceed sales goals through knowledgeable product demonstrations

• Create brand awareness and drive customer engagement

• Deliver the 'Tilbury Touch' to every customer interaction

• Build lasting customer relationships through personalized service

• Contribute positively to a cohesive and inspiring team environment

• Maintain a visually appealing and organized counter/gondola

• Ensure all areas are clean and customer-ready at all times

• Assist in inventory management and visual merchandising

• Support the execution of promotional events and activities

Requirements:

• Beauty retail experience is required

• Weekend availability is mandatory

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

Main Duties:

• Sales: Strive to achieve sales goals and create brand awareness through the sharing and demonstration of your product knowledge.
• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.
• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues.
• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business and maintain excellent counter hygiene standards.

This role requires a passion and enthusiasm for Charlotte Tilbury and the ability to deliver her philosophy of artistry made easy along with unique and personalized shopping experiences.

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. You will represent the ethos, products, and image of Charlotte Tilbury, working as part of an elite team to drive business in store through exceptional makeup artistry and customer service.

Main duties include:

• Sales: striving to achieve event sales goals and sales per hour target, creating brand awareness through the sharing and demonstration of product knowledge, and demonstrating entrepreneurial spirit within company guidelines.

• Customer Service: leading by example to promote the Tilbury Touch and exceptional customer service, and assisting and maintaining an atmosphere of open and positive communication, professionalism and creativity.

• Operations: ensuring the counter/gondola is 'customer ready' from open to close of business, maintaining excellent counter hygiene standards, and assisting with maintaining required inventory levels, visual merchandising, and event execution.

As a Freelance Makeup Artist, you will reflect the brand values and customer base, and be part of building an amazing beauty business.

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About Charlotte Tilbury: Our brand was founded by renowned makeup artist Charlotte Tilbury, and we believe that beauty is not just about looking good but feeling confident and empowered.

Key Responsibilities: Deliver exceptional customer service while consistently exceeding sales targets and KPIs. Build and maintain lasting relationships with customers, turning them into loyal Charlotte Tilbury advocates. Collaborate effectively with other team members, fostering a supportive and encouraging environment. Demonstrate expert knowledge of the Charlotte Tilbury product line, offering personalized advice and tutorials to customers. Uphold the highest standards of grooming, presentation, and professionalism in all customer interactions.

Qualifications: A strong passion for the beauty industry and a keen interest in makeup and skincare. Previous experience in retail or beauty advisory roles is highly desirable. Exceptional communication and interpersonal skills, with a focus on customer satisfaction. A proactive and positive attitude, with the ability to thrive in a high-energy environment. Flexibility to work various shifts, including weekends and holidays.

Benefits: Charlotte Tilbury offers a competitive salary range, which is subject to change.

Culture of the Team: We win together as a team, supporting and developing each other through our careers. We love what we do, and we support each other while we share the magic with the world.

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The Freelance Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Brand Expert drives business in store through exceptional makeup artistry and customer service. The Freelance Brand Expert will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales:

  • Strive to achieve event sales goals, and sales per hour target.
  • Create brand awareness through the sharing and demonstration of your product knowledge.
  • Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service:

  • Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work:

  • Demonstrate a positive and cooperative approach towards your work and your colleagues
  • Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations:

  • Ensure the counter/gondola is 'customer ready' from open to close of business
  • Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day.
  • Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment.
  • Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive.
  • Assist in the execution of events
  • Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.
  • Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

As a member of our Freelance Makeup Artist team, you will need strong artistry, sales and service talents. You will be teaching customers Charlotte's secrets of artistry learnt in over 20 years of working at the top of the industry with top celebrities and brands. You will deliver Charlotte's philosophy of artistry made easy, and be part of building an amazing beauty business.

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork)

XML job scraping automation by YubHub

The Brand Expert role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Brand Expert drives business in store through exceptional makeup artistry and customer service.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events and launches. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Consistent reporting of shift productivity (Recap of shift supported).

Requirements:

• Minimum of 1 year in Sales Artistry in a Retail environment (experience in Sephora and Ulta preferred)

• Proven track record of achieving daily and event goals and maintaining required SPH

• Strong communication skills, both written and oral

• Ability to build relationships with retail managers and employees

• Exceptional Customer Service

• Cosmetic technical expertise

• Brand Alignment: Ability to retain and share product knowledge and Brand history

• High standards of hygiene and appearance

XML job scraping automation by YubHub

The Freelance Makeup Artist role is responsible for promoting and creating makeup magic in store. Always representing the ethos, products, and image of Charlotte Tilbury. Working as part of an elite team, the Freelance Makeup Artist drives business in store through exceptional makeup artistry and customer service. The Freelance Makeup Artist will reflect the brand values and customer base. Responsible for achieving sales targets through the creation of an amazing experience and exemplary service. This role exudes passion and enthusiasm for Charlotte Tilbury to the customer, delivering her philosophy of artistry made easy along with unique and personalized shopping experience.

Main Duties:

• Sales: Strive to achieve event sales goals, and sales per hour target. Create brand awareness through the sharing and demonstration of your product knowledge. Demonstrate entrepreneurial spirit within the parameters of the company guidelines.

• Customer Service: Lead by example at all times to promote the Tilbury Touch and exceptional customer service.

• Team Work: Demonstrate a positive and cooperative approach towards your work and your colleagues. Assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.

• Operations: Ensure the counter/gondola is 'customer ready' from open to close of business. Maintain excellent counter hygiene standards. Clean display units, tools and testers throughout the day. Assist with maintaining the required inventory levels to include stock counts, rotation, timely replenishment. Assist with visual merchandising, new launch displays, and collateral placement through communication with Sales and Artistry Executive. Assist in the execution of events. Maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns. Maintain high standards managing schedule, clocking in and out and submitting time sheets on payroll application (allwork).

This role requires sales driven and experienced individuals in beauty and retail.

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You will work in a fast-paced environment where teamwork, creativity, and passion are key to success. Your role will involve delivering outstanding customer service, demonstrating and applying products to customers, and achieving and exceeding sales targets.

We are looking for individuals with previous experience in beauty retail or as a makeup artist, a strong passion for the beauty industry, and excellent communication and interpersonal skills.

Benefits include a competitive salary and commission structure, staff discounts onalon products, training and development opportunities, and access to new product launches before they hit the shelves.

Join our team and help us bring beauty to the world, one customer at a time!

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Your main duties will include:

• Sales: strive to achieve event sales goals, create brand awareness through the sharing and demonstration of your product knowledge, and demonstrate entrepreneurial spirit within the parameters of the company guidelines.
• Customer Service: lead by example at all times to promote the Tilbury Touch and exceptional customer service.
• Team Work: demonstrate a positive and cooperative approach towards your work and your colleagues, assist and maintain an atmosphere of open and positive communication, professionalism and creativity at all times.
• Operations: ensure the counter/gondola is 'customer ready' from open to close of business, maintain excellent counter hygiene standards, clean display units, tools and testers throughout the day, assist with maintaining the required inventory levels, assist with visual merchandising, new launch displays, and collateral placement, and maintain consistent communication with Brand field team regarding any counter/gondola needs or concerns.

This role requires passion and enthusiasm for Charlotte Tilbury, as well as the ability to deliver exceptional customer service and drive sales. If you are a skilled makeup artist with a passion for sales and customer service, we would love to hear from you.

Benefits include:

• Competitive hourly rate
• Opportunities for professional development and growth
• A fun and dynamic work environment

If you are interested in this opportunity, please submit your application with a cover letter and resume.

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Key Responsibilities: Deliver an exceptional customer experience by applying your expertise in makeup artistry and product knowledge. Drive sales through effective customer engagement, building relationships, and inspiring clients with your passion for beauty. Maintain the highest standards of store presentation and cleanliness. Be a brand ambassador, representing Charlotte Tilbury with enthusiasm and professionalism. Stay updated on product knowledge, beauty trends, and industry insights to inform customers effectively.

Qualifications: Previous experience in a beauty or luxury retail environment is preferred. Passion for makeup and skincare, with an understanding of beauty trends. Excellent communication and interpersonal skills to build relationships with customers. Ability to work in a fast-paced environment, achieving sales objectives while maintaining a positive attitude. Flexible availability, including weekends and holidays.

Benefits: The company culture encourages teamwork, development, and creativity, with a focus on empowering employees to make everyone feel their most beautiful version.

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In this role, you'll showcase our iconic products, provide personalized makeup applications, and deliver an unforgettable customer experience that reflects the magic of Charlotte Tilbury.

Key responsibilities include delivering exceptional makeup artistry and personalized consultations, engaging with customers to understand their beauty needs and preferences, promoting the Charlotte Tilbury brand and its innovative products, achieving sales targets while maintaining outstanding customer relationships, and participating in training sessions to continuously expand your product knowledge.

Requirements include proven experience in the beauty industry, strong knowledge of makeup application techniques and products, exceptional interpersonal skills, results-driven attitude, and flexibility to work evenings, weekends, and holidays as needed.

Why join us? Be a part of a globally recognized brand, receive ongoing training and development opportunities, enjoy employee discounts and perks, and work in a fun, creative, and supportive team environment.

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The ideal candidate will have proven management experience and be operating at Deputy Manager level or above. They will have a track record of delivering exceptional results from anything ranging from KPI's to people. Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.

The Business Manager will be a true leader who believes their strength is as strong as that of their team. They will want to inspire their team to be the best versions of themselves and empower them to think in a limitless way.

The role will involve being a customer experience pioneer, creating and driving an ultimate experience of the Charlotte Tilbury brand. The successful candidate will be a true coach and mentor to their team, supporting and developing them to be the best they can possibly be.

As a Business Manager, you will be a collaborator and an innovator, able to influence and build lasting relationships cross-functionally in retail and in head office.

In return for your hard work and dedication, you will receive a competitive salary and benefits package, including on-the-job training, access to Charlotte's Magic Academy, and opportunities to disrupt processes and run your business like a true entrepreneur.

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Our ideal candidate will have a passion for beauty and a strong understanding of our products. You will be confident in your ability to communicate effectively with customers and provide personalized recommendations.

Responsibilities:

• Provide expert advice on our beauty products to customers
• Deliver exceptional customer service and ensure a positive shopping experience
• Maintain a thorough knowledge of our products and services
• Work collaboratively with colleagues to achieve sales targets

Requirements:

• NVQ-3 in Beauty Therapy or equivalent qualification
• Experience in a sales environment, preferably in the beauty industry
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment

Working with us:

• We offer a structured introduction program, Charlotte's Magic Academy, which provides comprehensive training on our products and services
• We have a strong focus on employee development and offer opportunities for career growth and progression
• We offer a competitive salary and benefits package

Join our team and become part of a dynamic and innovative company that is passionate about beauty and customer service.

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Key Responsibilities:

• Drive financial results in store to meet and exceed plan, including Key Performance Indicators (KPI’s) such as Average Unit Sales (AUS) and Items Per Transaction (IPT)
• Communicate and manage agreed goals
• Be a specialist amongst the retail artistry brands, demonstrating entrepreneurial spirit within the parameters of the Company guidelines
• Manage customer queries, through the use of sound judgement and achieving positive outcomes
• Build partnership with the Account Executive and Area Trainer to ensure continuous training and development of the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry
• Take every opportunity to extend exceptional customer service beyond the in-store experience
• Proactively anticipate staffing needs, including sourcing and selecting talent to deliver business objectives, inclusive of a bench for freelance and permanent staff
• Determine individual and team sales targets to meet and exceed plan
• Analyze business performance and proactively plan strategy within day to day business and events
• Consistently promote the Tilbury Touch to the team and customers
• Lead by example always to promote the Tilbury Touch and exceptional customer service
• Create and maintain an atmosphere of open and positive communication, professionalism and creativity always through team meetings and a collaborative management style
• Ensure that the counter is ‘customer ready’ from open to close of business
• Maintain the required inventory levels and accurate stock files
• Implement visual merchandising, new launch displays and collateral placement as directed by the marketing team
• Maintain technology on counter
• Raise operational issues for resolution in a timely manner
• Establish and develop a cooperative and mutually respectful relationship with the store retail operations team
• Schedule team to optimize coverage according to customer flow
• Maintain excellent counter hygiene standards
• Maintain the store standards and policies at all times

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We are seeking an experienced Assistant Demand Planning Manager to join our team in Hong Kong. As a key member of our supply chain team, you will be responsible for overseeing the development and execution of a full integrated demand plan/forecasting process covering a 12-24 month horizon.

Key Responsibilities:

• Lead monthly demand reviews with key markets to challenge assumptions, validate risks and opportunities, and consolidate a coherent regional demand signal aligned to financial targets.

• Analyse historical sales data (sell-in and sell-through), market trends, and promotional campaigns to assess product and category performance, ensuring trends are appropriately captured in item-level demand plans.

• Build differentiated forecasts by subcategories to reflect sell-out dynamics and company strategies.

• Influence cross-functional teams' decision-making by providing demand insights on business impact, analysis, and reporting of price changes, cannibalisation, macro events impact, PIPO, innovation, assortment changes.

• Maintain and continually develop regional statistical forecast by item & customer level, generating APAC demand plan in FuturMaster.

• Own the demand planning calendar for the region, ensuring timely inputs from marketing, finance, and supply planning to support monthly demand plan submissions, S&OP meetings & executive sign-off sessions.

• Provide demand plan insights and up-to-date reports to facilitate alignment in S&OP and executive sign-off sessions involving finance, commercial, marketing, and supply chain teams.

• Coordinate with marketing and commercial to incorporate new product launches into demand planning and forecast cycle, bottom-up view, and maintain true post-launch and core demand vs regional/global feasibility targets.

• Work in collaboration with Supply Planning to ensure an executable and realistic plan is developed to call out phase-out and constraint SKUs while meeting forecast requirements and financial budgets.

• Manage and enhance dashboards, KPIs, models, and reporting tools to enhance and track forecast accuracy, efficient demand planning activities.

• Conduct root cause analysis on forecast variances, implement corrective actions to improve accuracy, and be able to point out what are the forecast variance drivers and work with key stakeholders to improve demand forecast assumptions together.

• Continuously improve demand planning processes by documenting best practices, updating SOPs, and leading small projects for process improvement across the region.

Reporting Relationships

• Reporting into Senior Demand and Supply Planning Manager APAC.

Key Selection Criteria

• Bachelor's degree in Supply Chain Management, Business Administration, or equivalent.

• At least 4 years of experience working as a Demand Planner with APAC regional insight is essential.

• Experience of working in other areas of Supply Chain is also desirable.

• Experience of challenging forecasting assumptions and influencing senior stakeholders.

• Able to demonstrate real examples of taking ownership of projects/improvements right through to the end result.

• Strong analytical skills with a detail-minded mentality.

• Strong process-focused communication, interpersonal skills, and great relationship-building abilities!

• Experience of working with and implementing a forecasting system of FuturMaster, Anaplan, SAP IBP.

• Proficiency in MS Office Suite, Advanced Excel, Power BI, or similar tools.

• Ability to manage multiple priorities and work in a fast-paced environment.

Strives to attain quality results on time, conveys a sense of urgency, drives issue to closure, and earns a reputation for reliability and dependability.

• Fluency in English and Chinese is essential, and proficiency in other regional languages is highly desirable.

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Key responsibilities include:

• Guiding the financial results of the store to achieve and exceed targets and key performance indicators.
• Supporting the Business Manager in determining sales targets for the team and communicating with Retail Artists to agree on sales targets and how to achieve them.
• Demonstrating entrepreneurial spirit, being a specialist in luxury beauty retail, and showing genuine enthusiasm, commitment, and interest in the business's performance.
• Providing exceptional customer service and creating a unique experience for customers.
• Forming and providing feedback to the team to ensure that Charlotte Tilbury standards are always met, both in terms of service and artistic ability.
• Utilizing every opportunity to take customer service beyond the in-store experience, bringing customer databases to direct marketing opportunities.
• Implementing individual and team development plans, conducting regular reviews to encourage feedback and bi-directional learning.
• Creating a positive and collaborative team culture in the store, through meetings and a collaborative management style; recognizing and rewarding performances where necessary.
• Having an entrepreneurial spirit in promoting plans, events, and other activities to achieve greater commercial success.
• Maintaining impeccable visual merchandising, store cleanliness, and hygiene standards.
• Attending to personal care standards, inspiring the team to be and feel their best selves.
• Being flexible to work on shifts, including early morning and evening shifts.

Requirements include:

• Experience in retail management.
• A genuine passion for the beauty industry.
• Commercial acumen.
• Experience in managing people.
• Strategic planning experience.

Benefits include:

• A structured induction program, the Charlotte Tilbury Academy of Magic, which provides exclusive and tailored training to equip you with the skills needed to succeed in delivering a red-carpet experience to customers.
• Structured career development: our team of industry experts will support and work with you to explore your learning potential and career goals.
• Exclusive launches of our incredible products before others; you will also receive a full Charlotte Tilbury look once you complete the Charlotte Tilbury Academy of Magic, to fully support the brand.
• Other fantastic benefits such as life insurance, birthday holiday days, team sales incentives, and more.

About Charlotte Tilbury: Charlotte Tilbury knows the power of beauty like no one else. With over 25 years at the top of the makeup industry, working with models, celebrities, and renowned designers worldwide, Charlotte has decided to share her secrets in a carefully curated but comprehensive collection of skincare, makeup, and fragrances.

She believes that beauty is not a club and that makeup is everyone's secret weapon! Charlotte has created an impeccable collection for anyone, whether they're getting ready with their phone in hand or from a dressing table. She has deciphered her experience into advice, secrets, and essential tools that are EASY TO CHOOSE, EASY TO USE, and IRRESISTIBLE; Charlotte is determined to revolutionize the beauty industry.

At Charlotte Tilbury, we love what we do and always strive for the best. Dare to dream, make it happen, break the rules – join us on this revolutionary journey and challenge the status quo of the beauty industry.

WE'D LOVE TO HAVE YOU JOIN OUR TEAM... APPLY TODAY!

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