Reporting to the Creative Directors and Director of Creative Services, you will lead the development, execution, and delivery of global 360 campaigns across all channels, bringing a distinctive point of view grounded in deep cultural, cinematic and photographic, and socially relevant references.

This role goes beyond execution. You will act as a creative tastemaker and storyteller, with the ability to craft compelling visual worlds across film, still and digital ecosystems, transforming products into icons and campaigns into both commercial and cultural moments.

Responsibilities:

• Lead the day-to-day creative development and delivery of campaigns, ensuring work is executed to a high standard across film, print, digital, social and e-commerce.

• Manage and support a multidisciplinary team of creatives to deliver creative excellence across all touchpoints, from hero campaigns to high-frequency social content.

• Work closely with Creative Directors and senior stakeholders to interpret direction, contribute to briefs and ensure alignment with brand vision and business priorities.

• Oversee execution across production and post-production, ensuring creative intent is carried through to final output with attention to detail.

• Collaborate cross-functionally with Marketing, NPD, Pro Artists, Production and Global and Regional teams to effectively deliver cohesive and impactful campaigns across markets.

• Support the delivery of both brand building launch campaign and always-on creative, ensuring consistency and quality across fast-paced digital and social environments.

• Partner with Production and Creative Services to deliver best-in-class creative within timelines, budgets and resources, without compromising vision.

• Stay deeply connected to cultural, artistic and technological developments, applying insights from beauty, fashion, film, photography, and AI to push creative boundaries and apply relevant trends where appropriate.

• Use performance data and insight as a tool to inform creative decisions, refine and optimise creative output, without diluting creative excellence.

Requirements:

• Proven experience within luxury beauty or fashion, with a track record of contributing to and delivering 360 campaigns.

• Strong conceptual ability, able to develop and execute ideas from brief through to delivery across multiple channels.

• Well-developed aesthetic judgement, with a clear understanding of beauty and design, the ability to apply brand codes consistently, leveraging a strong understanding of how to craft imagery that elevates products and tells compelling stories.

• Demonstrated ability to lead, inspire, support and elevate creative teams, setting standards, nurturing talent and driving creative excellence.

• Experience across integrated campaign development, including film, print, digital, social and e-commerce.

• Ability to work effectively with senior stakeholders, contributing to briefs and aligning work to broader creative and business direction.

• Solid understanding of production and post-production processes, with the ability to direct shoots and maintain excellence whilst supporting delivery through to final output.

• Digitally fluent, with a strong understanding of social-first content, platform behaviours, and evolving creative trends.

• Awareness of emerging tools and technologies, including experience in AI and generative creative tools, with the ability to apply them in a way that enhances storytelling and innovation.

• Commercially aware and data-informed, able to balance creative ambition with performance, using insight to inform and optimise output.

• Strong alignment with the Charlotte Tilbury brand, with the ability to uphold and evolve its creative identity.

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Requirements:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• 29 holiday days plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with prize chances

Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global team. This benefits our communities, customers, employees, and applicants participating in our selection process.

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Responsibilities:

• Lead a team of sales associates and provide guidance and support as needed
• Ensure that the counter is well-stocked and organized at all times
• Provide exceptional customer service and ensure that customers have a positive experience
• Meet sales targets and manage inventory effectively
• Analyze sales data and make recommendations for improvement
• Develop and implement strategies to increase sales and improve customer satisfaction

Requirements:

• Previous experience in a retail or sales environment
• Strong leadership and communication skills
• Ability to work independently and as part of a team
• Excellent customer service skills
• Ability to analyze data and make recommendations for improvement
• Strong problem-solving skills

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Access to exclusive products and services
• 70% discount on all products
• Access to our exclusive 'Tilbury Treats' platform for discounts and perks

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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Benefits include 29 days of holiday plus birthday off, Charlotte's Magic Academy for personal development, continuous support and genuine growth opportunities, and employee discounts.

At Charlotte Tilbury, our mission is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global workforce. This benefits our communities, customers, employees, and applicants who participate in our selection process.

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Requirements:

• Increase our KPIs and exceed expectations
• Transform customers into Charlotte Tilbury ambassadors
• Teamwork is key to success
• Provide excellent customer service and embody our style

Qualifications:

• Experience in the beauty industry or similar field
• Enthusiasm for Charlotte Tilbury and willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• 29 days' holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products beforehand
• Employee discounts
• Internal competitions with prize chances

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Benefits include 29 days of holiday plus birthday off, Charlotte's Magic Academy for personal development, continuous support and genuine growth opportunities, and employee discounts. We would be delighted to welcome you to our dream team!

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Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range.

Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace. Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

As Senior Global Product Master Data Manager you will:

Establish and enforce global standards for Product Master Data Monitor data accuracy, consistency, and completeness across PDM and ERP systems Drive initiatives to improve data quality Lead continuous improvement initiatives Lead, mentor and develop a team of data analysts Allocate tasks, set priorities, and ensure timely delivery of projects and initiatives Foster a collaborative, high-performance and accountable team culture Act as advisor for all product master data matters across the business Translate business requirements into actionable data solutions Support system upgrades and integration projects Perform Root Cause Analysis on data issues and design solutions to eliminate them from our processes Facilitate the downstream flow of pricing and product data to other teams and systems, understanding the impact of changes in master data on these downstream processes Create ad hoc pricing and product master data reports Develop and deliver training and support to ensure user competency and adoption of data standards and processes

Who you will work with

This role reports to the Head of Supply Chain Global Operations

About you

University degree is desirable Proven experience in Product Master Data Management Excellent communication and stakeholder management abilities Analytical mindset with attention to details and problem-solving skills Ability to work in a team and a collaborative environment Ability to thrive in a changing environment as we implement our new master data strategy

Why join us?

Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We’re a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.

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Stepping up our KPIs and exceeding expectations Converting customers into Charlotte Tilbury ambassadors Teamwork is key to your success Providing excellent customer service and embodying our brand style

Your qualifications should include:

Experience in the beauty industry or a similar field Enthusiasm for Charlotte Tilbury and the willingness to represent our brand Ideally, make-up artist experience Positive attitude, energy, and customer-oriented thinking Deutschniveau B2

Benefits:

29 days of holiday plus birthday off Charlotte's Magic Academy for personal development Continuous support and genuine growth opportunities Get access to new products before they're released Employee discounts Internal competitions with a chance to win Our mission is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global team. This benefits our communities, customers, employees, and applicants who participate in our selection process.

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As an Assistant Counter Manager, you will be the face of our brand, providing expert advice and guidance to customers on our products. You will work closely with our Business Manager to achieve sales targets, manage inventory, and maintain a positive and collaborative team environment.

Key responsibilities include:

• Delivering exceptional customer service and ensuring a positive customer experience
• Driving sales growth through effective sales techniques and product knowledge
• Maintaining a high level of visual merchandising standards, including window displays and in-store promotions
• Managing inventory levels and ensuring accurate stock counts
• Collaborating with the Business Manager to achieve sales targets and develop business plans
• Providing coaching and feedback to team members to ensure they meet our high standards of service and product knowledge

In return, we offer a competitive salary, comprehensive training program, and opportunities for career development. If you are a motivated and customer-focused individual with a passion for the beauty industry, we would love to hear from you.

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The Freight Analyst plays a critical role in providing high-quality data, reporting, and insights across all Freight activities. This role supports informed decision-making by ensuring freight data is accurate, timely, and actionable.

Responsibilities

• Validate, clean, and maintain data received from freight forwarders to ensure accuracy and consistency
• Own and maintain existing freight reports, continuously improving them to deliver clear, reliable insights to stakeholders
• Develop new reporting and analytical outputs in response to evolving business needs
• Respond to ad-hoc data analysis requests from stakeholders across Supply Chain, Finance, and Operations
• Produce freight spend forecasts to support annual budgeting and financial planning processes
• Investigate freight data to identify optimisation opportunities, cost-saving initiatives, and operational efficiencies
• Present findings and recommendations to the wider Freight Management team
• Partner with Tech and Transformation teams to identify opportunities for automation, system integration, and process efficiency

What success looks like in this role

• Freight data is trusted, accurate, and consistently used to inform decisions
• Reporting evolves beyond manual spreadsheets toward scalable, automated solutions
• Stakeholders receive timely insights that highlight risks, opportunities, and cost drivers
• Inefficiencies in freight reporting and data processes are identified, challenged, and improved

Who you will work with

Reports to the Senior Analyst.

About you

Required Skills & Capabilities

• Proven experience in basic to intermediate data analysis within a commercial or operational environment
• Strong experience building dashboards and reports in Microsoft Excel, capable of presenting large data sets clearly and concisely
• Advanced Excel expertise, including Power Query and the Excel Data Model
• Strong analytical mindset with a problem-solving approach and a focus on finding the most effective solution
• Real-world understanding of freight and supply chain metrics, with the ability to interpret numbers in context and understand the downstream operational and financial impact of decisions
• Clear understanding of the impact of data quality on reporting and decision-making, and the ability to resolve or mitigate data issues using appropriate tools
• Confident and effective communicator, comfortable engaging with senior stakeholders and explaining insights in a clear, non-technical way

Desirable Experience

• Working in Supply Chain and/or Freight-focused roles, with hands-on exposure to operational and commercial freight activities
• Using Microsoft Power Platform tools, such as Power BI and Power Automate
• Exposure to Simul8 or other simulation / modelling tools
• Working with NetSuite and/or SAP ERP systems

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We're a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees,and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

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Key responsibilities include:

• Providing expert advice on beauty products and trends
• Assisting customers with purchases and product recommendations
• Maintaining a high level of product knowledge and staying up-to-date with new products and trends
• Working collaboratively with the team to achieve sales targets and improve customer satisfaction

Ideal candidates will have a passion for beauty and excellent communication skills. Previous experience in a retail or beauty environment is desirable but not essential.

As a Beauty Expert, you will have the opportunity to develop your skills and knowledge in the beauty industry and work with a talented team to deliver exceptional customer experiences.

Benefits include:

• On-the-job training and development opportunities
• Exclusive access to new products and launches
• Competitive salary and benefits package
• Opportunity to work with a leading beauty brand

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Responsibilities:

• Lead the counter team and ensure that they are providing excellent customer service
• Drive sales and achieve targets through effective merchandising and promotions
• Analyze sales data and make recommendations to improve sales performance
• Develop and implement strategies to increase customer engagement and loyalty
• Collaborate with the area manager to achieve business objectives

Requirements:

• Previous experience in a retail or sales environment
• Strong leadership and communication skills
• Ability to analyze data and make recommendations
• Strong customer service skills
• Ability to work in a fast-paced environment

Benefits:

• Competitive salary and benefits package
• Opportunities for career development and growth
• Access to exclusive products and services
• 70% discount on all products
• Access to our employee-only platform for discounts and perks

If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we would love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact email].

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You will work at a fast pace to achieve and exceed sales targets, building strong relationships with customers and colleagues alike. You will be a brand ambassador for Charlotte Tilbury, sharing your knowledge and passion for our products with customers.

Ideally, you will have an NVQ-3 in Beauty Therapy and experience as a Sales Advisor in a fast-paced environment. You will be comfortable adapting your approach to meet the needs of different customers and will be committed to delivering an exceptional customer experience.

In return, we offer a competitive salary and benefits package, including on-the-job training and the opportunity to attend Charlotte's Magic Academy. You will also receive exclusive launches of our products and a full Charlotte Tilbury look once you pass your probation.

If you are passionate about beauty and customer service, we would love to hear from you.

Responsibilities:

• Provide exceptional customer service and promote our beauty products
• Work at a fast pace to achieve and exceed sales targets
• Build strong relationships with customers and colleagues
• Be a brand ambassador for Charlotte Tilbury
• Adapt your approach to meet the needs of different customers
• Deliver an exceptional customer experience

Requirements:

• NVQ-3 in Beauty Therapy
• Experience as a Sales Advisor in a fast-paced environment
• Ability to work at a fast pace and meet sales targets
• Strong communication and interpersonal skills
• Ability to adapt to changing situations and priorities
• Commitment to delivering an exceptional customer experience

Benefits:

• Competitive salary and benefits package
• On-the-job training
• Opportunity to attend Charlotte's Magic Academy
• Exclusive launches of our products
• Full Charlotte Tilbury look once you pass your probation
• Staff discount and access to Tilbury Treats rewards platform
• Opportunities to disrupt processes and have your voice heard
• Real scope for growth and progression to support your own development

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Responsibilities

• Lead the end to end development of a defined segment of the makeup portfolio (e.g., complexion, lips, eyes , to be assigned).
• Deliver the 3 year innovation plan for your portfolio, ensuring feasibility, resource planning, and timing accuracy.
• Own all assigned NPD projects from brief to launch, managing critical paths, risks, and cross functional alignment.
• Build and refine clear, actionable briefs that articulate:
• Key claims & substantiation strategy
• Product USPs & competitive positioning
• Formula direction, sensorial expectations & performance benchmarks
• Shade strategy, complexion nuances & global shade relevance
• Packaging requirements, constraints & compatibility considerations

Cross Functional Leadership

• Partner with Product Marketing to translate concepts and insights into robust development plans with clear technical implications.
• Work seamlessly with Packaging, Regulatory/Claims, Quality, Supply Chain, and Creative to ensure smooth project progression.
• Represent NPD in senior forums and founder facing reviews, communicating with clarity, confidence, and a polished storytelling style.

Supplier & Formula Development Management

• Manage day to day relationships with key formula suppliers and manufacturing partners.
• Ensure formulas meet Charlotte Tilbury’s standards for performance, sensoriality, shade accuracy, and claims.
• Partner with Procurement to negotiate COGs and assess supplier innovation capabilities.
• Travel to suppliers for formula approvals, troubleshooting, and technical reviews.

Collaboration with the Makeup Artist Pool

• Work hand in hand with the Makeup Artist Pool to integrate artistry insights into formula, shade, and product performance.
• Facilitate structured, time bound feedback loops aligned with project milestones.
• Balance creative/artistry input with feasibility, timing, and quality , ensuring the product remains both magical and manufacturable.

Team & Ways of Working

• Coach and support NPD Managers/Senior Managers working on your portfolio.
• Champion agile, solution oriented ways of working.
• Drive continuous improvement in processes, documentation, and cross functional communication.

About you

• Strong experience in makeup product development within beauty or luxury.
• Deep technical understanding of formulas, shade development, complexion nuances, and global shade preferences.
• Proven ability to manage complex NPD programs with multiple stakeholders.
• Excellent communication and presentation skills; confident in founder facing environments.
• Ability to balance creativity with operational discipline.
• Strong project management, risk mitigation, and critical path planning skills.
• Experience working with makeup artists or creative talent is a plus.
• Commercially aware with strong analytical skills.
• Proficient in Microsoft Office (Excel, PowerPoint, project tools).
• Agile, adaptable, and comfortable navigating ambiguity.
• Collaborative and inclusive, with strong relationship building skills.
• Highly organised and detail oriented.
• Calm under pressure with strong problem solving instincts.
• Positive, proactive, and solutions focused.
• Passionate about beauty, artistry, and creating products that make everyone feel their most beautiful.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
• We’re a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and planning with our pension and life assurance for all.
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
• Bring your furry friend to work with you on our allocated dog friendly days and spaces.
• And not to forget our generous product discount and gifting!

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Your responsibilities will include:

• Supporting the packaging development of new secondary packs from concept through to delivery
• Managing the artwork process from copy brief through to finished artwork in line with CPAs
• Creating cutter guides with suppliers to ensure packaging is fit for purpose and passes quality testing
• Working closely with the NPD team to ensure finished goods and packaging project CPAs are aligned
• Collaborating with Supply Chain on pack and PO timings for new packaging developments
• Sourcing new fabulous and sustainable materials
• Building and maintaining strong relationships with external pack suppliers

This is an excellent opportunity to shape and impact the brand's product developments and expansion.

Why join us?

• Be part of a values-driven, high-growth journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• Enjoy a hybrid model with flexibility, allowing you to work how best suits you
• Receive 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Benefit from inclusive parental leave policy, financial security, and wellness and social benefits

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves.

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Your key responsibilities will include:

• Weekly and monthly productivity reporting to the Retail Manager
• Driving sales success through motivation of the team to hit daily and monthly KPI targets
• Leading a #1 team through daily briefs, performance 121 meetings and general line management
• Monthly rota scheduling, payroll budgeting and forecasting (responding to trading conditions)
• Working and liaising with host store partners and senior stakeholders; ensuring brand compliance with policies and procedures
• Monitor stock levels through managing sales, audits and counts, analysing all information available to provide proactive counsel to the Retail Manager on stock lines
• People planning; ongoing talent management and succession planning of the team.

You will also be responsible for creating a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.

To be successful in this role, you will need to have retail management experience, a genuine passion for the beauty industry, commercial acumen, people management experience, and strategic planning experience.

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Key Responsibilities:

• Manage the financial performance of the counter, ensuring targets are met and exceeded
• Support the Business Manager in setting individual and team sales targets and communicating with Retail Artists to achieve sales goals
• Demonstrate entrepreneurial spirit, expertise in retail, and enthusiasm for the brand's results
• Provide excellent customer service, creating a seamless shopping experience for customers
• Coach and provide feedback to team members to ensure they meet the standards of Charlotte Tilbury in terms of service and craftsmanship
• Use every opportunity to ensure exceptional customer service extends beyond the counter and build the customer database for direct marketing
• Implement individual and team development plans, holding regular reviews to encourage feedback and coaching in both directions
• Create a positive and collaborative team atmosphere through team meetings and a collaborative management style, recognizing and rewarding performances when necessary
• Show a clear understanding of business by proposing plans, events, and other activities to achieve commercial successes
• Ensure impeccable visual merchandising, clean countertops, and hygiene standards
• Guarantee perfect standards for external care and inspire the team to be their best version and feel it

Requirements:

• Experience in retail management
• Passion for the beauty industry
• Commercial acumen
• Experience in managing people
• Experience in strategic planning
• Dutch language skills at B2 level

Benefits:

• We offer a structured induction program: Charlotte's Magic Academy. This exclusive and tailored induction trains you for all aspects of the role you will need to succeed in providing a roller operator customer experience.
• During the first months of employment, you will also receive follow-up training. The training is focused on craftsmanship and commerce, and you will gain a thorough understanding of our craftsmanship and expectations regarding service.
• Structured career development: Our team of sector experts is available to support and work with you to explore your learning potential and career goals.
• You will receive exclusive launches of our incredible products. But that's not all: you will also receive a full Charlotte Tilbury Look after completing Charlotte's Magic Academy so that you can truly represent the brand.
• Other fantastic benefits such as life insurance, free birthday, team sales bonuses, and much more

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Key Responsibilities:

• Provide outstanding customer service, answering questions and making recommendations on our products
• Develop and maintain a deep understanding of our products and their features
• Create a personalized shopping experience for customers, offering makeovers and demonstrations
• Meet and exceed sales targets, including key performance indicators (KPIs) and financial objectives
• Manage stock levels and merchandise displays, reporting any incidents to your supervisor
• Build strong relationships with our partner and store team

Requirements:

• Passion for the Charlotte Tilbury brand and products
• Ability to work independently and proactively
• Dynamic and persuasive approach to sales
• Experience as an artist or makeup artist is desirable
• Excellent communication skills
• Fluency in English is required, with proficiency in another language an asset
• Familiarity with social media platforms

Benefits:

• Comprehensive training program, 'Charlotte's Magic Academy', covering all aspects of the role
• Opportunities for career advancement and professional growth
• Competitive salary and benefits package

Why Join Us?

• We offer a dynamic and fast-paced environment where agility, innovation, and a passion for excellence are essential
• Our company values diversity, equity, and inclusion, and we strive to create a workplace where everyone feels valued and respected
• We are committed to making a positive impact on our communities and the world around us

If you are a motivated and talented individual who is passionate about the beauty industry, we encourage you to apply for this exciting opportunity.

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You will have the opportunity to attend Charlotte's Magic Academy, where you will learn about art, commerce, and Charlotte's own values. You will also have the chance to disrupt processes and have your voice truly heard.

As a Beauty Expert, you will be expected to follow the company grooming standards and display good looks. You will also be required to have an NVQ-3 in Beauty Therapy and experience as a Sales Advisor in a fast-paced environment.

Benefits include on-the-job training, exclusive launches of our products, a full Charlotte Tilbury look, staff discount, and access to Tilbury Treats.

At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce.

If you are passionate about beauty and customer service, and want to be part of a dynamic team, then we would love to welcome you to our dream team. Apply today!

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Working with the Field Sales Manager, you will ensure there is a clearly defined people plan and strategy for the area. You will constantly define and adapt the education approach based on commercial business needs in an agile manner, while ensuring the brand ethos and purpose is represented to customers.

Key responsibilities include:

• Leading the effective and inspirational delivery of all defined training materials across the Charlotte Tilbury 'Magic Experience' service model and intermediate artistry development
• Facilitating full curriculum training, including induction, social, and developmental training
• Operational business management and area education strategy
• New launch NPD and Skincare Training
• Monitoring KPIs to gauge training impact and providing feedback to Field Sales Managers

Benefits include a structured induction programme, structured career development, and access to Tilbury Treats rewards platform.

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Your key responsibilities will include:

• Providing expert advice and guidance to customers on our products and services
• Maintaining a high level of product knowledge and staying up-to-date with new launches and trends
• Building strong relationships with customers and colleagues to create a positive and engaging shopping experience
• Meeting sales targets and contributing to the success of the store

In return, we offer a competitive salary and benefits package, including a structured introduction program, career development opportunities, and exclusive access to new product launches.

If you are passionate about beauty and customer service, and have a strong desire to succeed in a fast-paced environment, we would love to hear from you.

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Responsibilities:

• Work at a fast pace to meet and exceed KPIs, feeling energized by achieving your goals and being the best version of yourself.
• Build solid relationships with team members and management, contributing to a sense of teamwork in all aspects of the role.
• Be a proponent of world-class craftsmanship and an impeccable customer experience, representing the Charlotte Tilbury brand and sharing your knowledge with clients one by one.
• Adapt your approach easily to activities, clients, and opportunities, staying open to towering success.
• Follow the company's standards for external appearance, knowing how to look good and not being afraid to show it.

Requirements:

• Preferably, you have some experience as a Sales Advisor, ideally in a fast-paced environment such as beauty, retail, or FMCG.
• You have the ambition to work for a beauty brand that turns the way beauty is seen on its head, and continues to grow.
• Ideally, you have experience with applying makeup and know how to adapt your style to different clients with different needs.
• You are a proponent of positivity and are able to think limitlessly, making your energy stand out.
• You receive feedback positively and bring suggested actions into practice easily.

Benefits:

• We offer a structured introduction program: Charlotte's Magic Academy. This exclusive and tailored introduction trains you for all aspects of the role that you will need to succeed in providing a rollercoaster customer experience.
• Structured career development: our team of sector experts is there to support and work with you to explore your learning potential and career goals.
• As a first, you receive exclusive launches of our incredible products. But that's not all: you also receive a full Charlotte Tilbury Look after completing Charlotte's Magic Academy, so you can truly represent the brand.
• Other fantastic benefits such as life insurance, free birthday, team sales bonuses, and much more

At Charlotte Tilbury, our mission is to enable everyone in the world to be the best version of themselves. We support this by encouraging and welcoming people with different backgrounds, voices, convictions, and perspectives to join our growing global workforce. By doing this, we can better serve our communities, customers, employees, and candidates participating in our recruitment process.

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Full-time position

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range.

About Your Role

A Charlotte Tilbury Retail Artist is the true heart of where all the magic happens in our stores and counters. Based on the shop floor, you are responsible for encompassing our mission of empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections.

As a Retail Artist you will:

• Work at a fast pace to achieve and exceed KPI’s, feeding on the buzz of achieving your goals and being the best you can be.
• Build solid relationships with team members and management, contributing to a sense of teamwork in all aspects of the role.
• Champion the art of world-class artistry and an impeccable customer experience, serving as a Charlotte Tilbury brand ambassador.
• Adapt your approach to activities, customers, and opportunities to open up for stratospheric success.
• Follow the company grooming standards to a tee, knowing what good looks like and not afraid to display this.

About you:

• Ideally an NVQ-3 in Beauty Therapy
• Experience as a Sales Advisor in a fast-paced environment such as beauty, retail, or FMCG
• Aspiration to be part of a beauty brand that disrupts the way it is seen and continues to grow
• Experience in applying makeup and adapting your style to different customers with different needs

Why join us?

• Structured induction programme - Charlotte’s Magic Academy
• Structured career development
• Exclusive launches of our incredible products before anyone else
• Fabulous benefits such as birthdays off work, team sales incentives, and many more

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We are seeking a highly motivated and experienced Beauty Expert to join our team at Malta Airport. As a Beauty Expert, you will be responsible for providing exceptional customer service and selling our products to customers. You will also be required to work at a fast pace to achieve and exceed sales targets.

Responsibilities:

• Provide exceptional customer service and sell our products to customers
• Work at a fast pace to achieve and exceed sales targets
• Champion the art of world-class artistry and an impeccable customer experience
• Recreate the magic of our makeup looks on customers and offer advice and guidance
• Follow company grooming standards to a tee

About You:

• Ideally, you will have had some experience as a Sales Advisor in a fast-paced environment such as beauty, retail, or FMCG
• You will be required to be flexible to work on a shift basis, including both early shifts and late shifts
• You will be required to give a five-year working and personal reference, along with a Criminal Reference Check as the store is airside in the departures lounge

Benefits:

• Competitive salary and benefits package
• Opportunities for career advancement
• Discounts on our products

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.

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Ideally, you will have an NVQ-3 in Beauty Therapy and experience as a Sales Advisor in a fast-paced environment such as beauty, retail or FMCG. You will also have a passion for building lasting emotional connections with customers and a desire to be part of a beauty brand that disrupts the way it is seen.

As a Beauty Expert, you will have the opportunity to attend Charlotte's Magic Academy, where you will learn about art, commerce, and Charlotte's own values. You will also have the chance to disrupt processes and have your voice truly heard, and to be part of a company that celebrates its achievements and includes you in its growth and progression.

You will receive exclusive launches of our incredible products before anyone else, and even receive a full Charlotte Tilbury look once you pass your probation. You will also have access to Tilbury Treats, our rewards platform, which allows you to save money and gain discounts on everything from gym memberships to cinema tickets.

Our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you are passionate about beauty and customer service, and you want to be part of a dynamic and growing company, then we would love to welcome you to our dream team. Apply today!

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You will work at a fast pace to achieve and exceed KPI's, build solid relationships with team members and management, and champion the art of world-class artistry and an impeccable customer experience. You will be a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.

Ideally, you will have an NVQ-3 in Beauty Therapy and some experience as a Sales Advisor in a fast-paced environment such as beauty, retail or FMCG. You will aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You will love all things Charlotte Tilbury – and be not afraid to spread the word.

Benefits include on-the-job training, the opportunity to attend Charlotte's Magic Academy, opportunities to disrupt processes and have your voice truly heard, and a real scope for growth and progression to support your own development.

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Key responsibilities include:

• Overseeing a talented team of designers, developing a broad variety of global digital assets, ensuring consistency across all assets
• Executing large-scale digital rollouts or tech initiatives in a systematic and meticulous manner
• Working within digital constraints and exploring new ways of challenging and innovating the brand digitally
• Supporting the digital content team by reviewing and approving digital-friendly image & video assets
• Supporting in the creation of Digital Marketing assets e.g. display banners and paid social creative

Requirements include:

• Proven experience in team management and leadership of an army of creatives
• Experience working on digital + ecommerce design, in-house or agency experience
• Experience in, and enthusiasm for, developing creative ideas for digital platforms, as well as 360 campaigns, from brief to delivery
• Ability to marry art (creative) and science (data); analytically looking at data, reporting and applying it to future projects and creative
• Understanding of online accessibility, UX / UI
• A strong track record in project planning, including accurate estimation of costs and timings
• Expert knowledge of user interface, application, mobile and responsive design, using the latest prototyping and design tools
• Great sense of design and composition with a strong eye for layout and appreciation of brand guidelines across all devices and channels
• Ability to work at pace, with a confidently calm demeanour
• Exceptional verbal and written communication skills, with the ability to effectively engage and influence stakeholders at all levels of seniority across the business
• Exceptional information presentation (visual and written) experience
• Infectiously positive and passionate energy
• Proficiency in Figma, Adobe Creative Suite, Microsoft (email, docs, Onedrive), insight in to AI tools such as Chat GPT, Adobe Firefly, Google Gemini
• Experience using Dropbox, and project management tools such as Trello / Monday.com

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
• We're a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and to work with you on our allocated dog-friendly days and spaces and not to forget our generous product discount and gifting!

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Requirements:

• Steadily increase our KPIs and exceed expectations
• Convert customers into Charlotte Tilbury ambassadors
• Teamwork is key to success
• Provide excellent customer service and embody our brand style

Qualifications:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products in advance
• Employee discounts
• Internal competitions with winning chances

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As a Assistant Business Manager you will: Drive financial results in store to meet and exceed targets and key performance indicators. Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them. Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance. Lead by example to promote exceptional customer service and creating a customer experience. Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry. Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities. Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching. Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary. Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success. Maintain impeccable visual merchandising, counter cleanliness and hygiene standards. Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.

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As an NPD Copy Coordinator you will:

Research for new product launches Daily management of the NPD copy tracker Working closely with the legal team on Trademark searches Daily management of the Esko copy approval process Daily management of Esko final copy doc creation Assisting in the creation of presentations Managing the legal and regulatory copy approval process Proofreading copy once in design Regular management of naming archive and risk assessment Assisting in copy creation for sampling and sets Assisting in naming ideation as and when required Assisting with cross-team copy coordination

About you

Highly organised with the ability to manage multiple priorities Naturally creative with a strong problem solving mindset Exceptional attention to detail and accuracy Confident working in a fast paced, dynamic environment

Why join us?

Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We’re a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog friendly days and spaces And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees , and the candidates that take part in our recruitment process.

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Key Responsibilities:

• Drive sales growth in store, exceeding targets and performance metrics
• Support the Business Manager in setting individual and team sales targets and communicating with retail artists to achieve business goals
• Lead by example to promote exceptional customer service and customer experience
• Coach and provide feedback to the team to ensure they meet Charlotte Tilbury's standards in service and make-up artistry
• Utilise every opportunity to extend the exceptional customer service beyond the in-store experience, including expanding the customer database for direct marketing purposes
• Implement individual and team development plans, conduct regular evaluations to foster mutual feedback and coaching
• Develop a positive and collaborative team culture in store through team meetings and a partnership leadership style; recognising and highlighting achievements when necessary
• Take an entrepreneurial approach by proposing plans, events, and other initiatives to drive business success
• Ensure impeccable visual merchandising, counter cleanliness, and hygiene standards
• Maintain a flawless appearance and inspire team members to showcase their best selves

Benefits:

• 29 days' holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before anyone else
• Employee discounts
• Internal competitions with a chance to win

Our Mission:

At Charlotte Tilbury, we strive to empower every person on the planet to be their most beautiful self. We achieve this by welcoming people from diverse backgrounds, voices, opinions, and perspectives into our growing global team. By doing so, we can better serve our communities, customers, employees, and candidates who participate in our hiring process.

WE'D LOVE TO WELCOME YOU TO OUR DREAM TEAM... APPLY TODAY!

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The Data Scientist will be part of the Data Science team, which drives the use of data, machine learning & AI to enhance internal decision-making and create hyper-personalised customer experiences. The team tackles diverse business challenges and explores various modelling paradigms.

Responsibilities

• Sourcing and processing data using domain-specific/agnostic techniques
• Analysing data to support ad-hoc business decisions
• Running proof-of-concepts to test feasibility and value
• Building and deploying production-ready machine learning models
• Monitoring model performance for long-term accuracy
• Being at the forefront of integrating LLMs across the business, driving innovation and efficiency
• Managing stakeholders to balance ambitious goals with achievable outcomes
• Developing, presenting, and discussing insights with the wider business
• Collaborating with other data scientists, analysts, and engineers

Who you will work with

The Data Scientist will work closely with the Data, Tech, and other teams to drive business growth and innovation.

About you

• Bachelor's or Master's degree in Computer Science, Data Science, or related field
• 3-5 years of experience in data science roles
• Creative problem-solving and solution scoping
• Strong grasp of mathematical, statistical concepts, and machine learning algorithms
• Proficiency in Python and data science libraries (NumPy, Pandas, Scikit-learn, Keras)
• SQL proficiency
• Experience with cloud environments (e.g., Google Cloud Platform)
• Version control management
• Ability to work efficiently without compromising quality
• Effective communication and data storytelling skills
• Collaborative mindset and passion for sharing knowledge

Benefits

• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces
• Generous product discount and gifting

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The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation.

Responsibilities

• Drive financial results in store to meet and exceed targets and key performance indicators.
• Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
• Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
• Lead by example to promote exceptional customer service and creating a customer experience.
• Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
• Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
• Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
• Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
• Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
• Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
• Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.

Requirements

• Retail management experience
• A genuine passion for the beauty industry.
• Commercial acumen
• People management experience
• Strategic planning experience

Benefits

• Structured induction programme – Charlotte’s Magic Academy.
• Structured career development.
• Exclusive launches of our incredible products.
• Access to Tilbury Treats – our very own rewards platform.
• Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.

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As a Resident Trainer, you will take direction from the Field Training Manager, supporting the effective and inspirational delivery of all defined training materials across:

• The Charlotte Tilbury Magic Experience service model and intermediate artistry development
• Full Curriculum facilitation of retailer team including induction, social and developmental training
• Supporting the operational business management & retailer education strategy across key doors identifying priorities and implementing local initiatives
• Facilitating new launch NPD and Skincare Training
• The Learning Management System

Monitor KPIs to measure the impact of training delivered, providing feedback to the relevant Field Training Manager adapting training based on the feedback from the wider team to ensure all educational content is impacting and driving KPI results.

Working in collaboration with the Field Training Manager, define a training and development plan for your retailer to deliver KPI expectations, covering:

• Accelerating high potential/high performance individuals using the development pathway and certification process
• Managing and addressing under-performance
• Login, completion & engagement on the Learning Management System
• Optimising social advocacy within the retailer
• Succession planning for the retailer based on skill set opportunities

Deliver the agreed training plan within the defined timeframes reflecting the changing needs of the business via:

• Regular, effective, and focused store visits with clear objectives, agreed KPIs and rigorous follow-up
• High-quality virtual and physical training sessions
• Feedback and contribute when necessary to regional retail evolutionary projects, working cross-functionally to provide relevant customer insight.
• Support area meetings delivered in collaboration with the Field Training Managers
• Leading by example on counter and online during all events, meetings, and trainings.

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Full-time position (40h), perm contract

About the Role

The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer.

Responsibilities

• Drive financial results in store to meet and exceed targets and key performance indicators.
• Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
• Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company’s performance.
• Lead by example to promote exceptional customer service and creating a customer experience.
• Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
• Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
• Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
• Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognizing and celebrating performance where necessary.
• Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
• Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
• Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.

Requirements

• Retail management experience
• A genuine passion for the beauty industry.
• Commercial acumen
• People management experience
• Strategic planning experience

Benefits

• Structured induction programme – Charlotte’s Magic Academy
• Structured career development
• Exclusive launches of our incredible products
• Access to Tilbury Treats – our very own rewards platform
• Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more

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In line with company objectives, you will support the continued growth plans for the Charlotte Tilbury brand, expanding the brand presence and driving performance!

As a Assistant Marketing Manager, you will:

• Develop, Drive and Implement promotional campaigns and measure results.
• Lead the launch of the Charlotte Tilbury brand in new stores and regions across the UK.
• Budget management, deliver all marketing activity within the agreed budget.
• Work alongside product development team to incorporate promotions after product is complete.
• Offer creative support as well as administrative support to the marketing department.
• Act as the point of contact for all marketing related queries.
• Create and cross check the marketing communications as well as contribute to and preparation of marketing reports.

Who you will work with:

• You will report into our wonderful Head of Marketing, UK & ANZ, sitting in our UK & ANZ Marketing team.
• You will work closely alongside Retail Marketing, Commercial, Global Marketing, Visual Merchandising, PR, Media, Ecommerce and key retail partners.

About you:

• Ideally, you have strong, demonstrable experience within Category Marketing, ideally with experience Ideally within Beauty Fashion or FMCG.
• Creative and unorthodox thinker, able to push projects forward in an unstructured environment.
• Ability to work under pressure, work to pace and prioritise effectively.
• You are creative and solution oriented, with a results driven mindset.
• You are proactive, a confident communicator, proactive and able to influence and communicate your point of view.
• Strong commercial acumen, including budget ownership and performance tracking.
• Adept at managing multiple stakeholders.
• You have great relationship-building skills with the ability to network at all levels and influence up with ease!
• You are able to navigate and negotiate around obstacles, you can pivot with ease, highly organised and methodical.

Benefits:

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces
• And not to forget our generous product discount and gifting!

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As a National Account Manager, you will:

Establish and maintain strong relationships at all levels within your designated accounts, including Buying/Trading, Merchandising, and Marketing, to ensure the Charlotte Tilbury brand achieves maximum voice, visibility, and exposure.

Conduct successful commercial negotiations on terms, pricing, distribution, space and location, in-store visibility, and support with Buying and Merchandising teams.

Develop a comprehensive understanding of retail context, category, and individual store performance to identify retail opportunities and strategic needs.

Accurately forecast and deliver net sales for defined retailers, meeting all financial targets, deadlines, and budget submissions, while flagging risks and opportunities in a timely and quantified manner.

Ensure accurate forecasting for NPD and core lines, and proactive inventory and assortment management, in close collaboration with Supply Chain and Demand Planning.

Stay agile to react to retail trends and maximize opportunities across retailers, consistently delivering plans to maintain and drive #1 ranking across the estate.

You will sit within our UK function, within our highly talented Commercial team. You will collaborate with Regional Marketing, Visual Merchandising, PR, and Store Design to create and deliver an annual plan for each retailer, covering key launches, marketing moments, events, and store/retailer animations, considering both customer acquisition and retention.

Regularly review implementation and performance against expectations. You will build strong working relationships with our Retail team, utilizing insights from the field and engaging the team in executing trading plans.

You have extensive and proven experience as a National Account Manager, ideally within the beauty, luxury, or fashion industry, though open to other industries. You are highly numerate, target-driven, commercially savvy, and keen to find creative solutions to challenges!

Results-oriented and proactively solution-driven with excellent Excel and PowerPoint skills. Proven experience in negotiating and excellent relationship-building and communication skills.

An excellent communicator. Confident and comfortable presenting, able to influence and effectively articulate your point of view. You have exceptional organisational skills and can manage multiple stakeholders with ease!

Proven experience in managing and coaching, with strong numerical and analytical skills with an eye for detail and rigor. Appetite for learning and development, recognizing the pace of change we are undergoing, and being a role model across all teams.

Ability to provide a macro-level view and understanding, form strategies, and quantify business impact. You thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease.

A self-starter with an entrepreneurial can-do spirit!

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Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range.

The Regional Sales Manager role is responsible for leading a defined group of retailers/areas within a regional market, to deliver market leading retail sales and growth by engaging and leading the Field Sales Manager population/Flagship Manager population.

Key Responsibilities:

• Deliver retail sales in line with forecast commitments, achieving total retail sales across the region
• Ensure optimum and consistent KPI performance (as set out within the REOP strategy)
• Work with the SNAM on store level forecasts, and align on associated targets with the Retail Sales and Operations Manager
• Ensure robust action is being taken week on week, and at mid-week to optimise sales performance with the Field Sales Managers
• Deliver reporting for the region that can be dissected easily and is presentable to Senior Stakeholders

Commercial Leadership:

• Deliver retail sales in line with forecast commitments, achieving total retail sales across the region
• Ensure optimum and consistent KPI performance (as set out within the REOP strategy)
• Work with the SNAM on store level forecasts, and align on associated targets with the Retail Sales and Operations Manager
• Ensure robust action is being taken week on week, and at mid-week to optimise sales performance with the Field Sales Managers

Retail Sales Strategy:

• Take the Retail sales and operations strategy define the strategy for the regional retailers, and work with the FSMs to ensure this is distilled into individual store strategy
• Work in close collaboration with the Senior Training Managers to develop a launch and sustain plans for all stores and NPD, to ensure all Charlotte Tilbury Beauty stores reach #1 ranking across all partner department stores

Effective Cost Optimisation:

• Distribute and control retail staffing costs via the FSMs, and provide recommendations to the Retail Sales and Operations Manager where staffing needs to be flexed up or down depending on trade patterns
• Ensure in store retail partners are aligned to cost share, and written evidence is obtained

Reporting Relationships:

• Reporting to the Head of Retail sales
• Direct reports of Field Sales Managers and Flagship store managers

About You:

• Able to travel within the region - UK
• Strong field management or multi-site experience with a track record of developing talent and driving growth
• Strong people focus and passion for team development
• Target-driven with strong numerical and analytical skills
• Confident communicator with excellent presentation skills
• Personable, approachable, and able to build rapport quickly
• Strong influencing skills
• Self-starter who can motivate themselves and others
• Comfortable with ambiguity and solution-oriented
• Highly organised with the ability to manage and adapt to multiple priorities

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The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation.

Responsibilities

• Drive financial results in store to meet and exceed targets and key performance indicators.
• Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
• Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company's performance.
• Lead by example to promote exceptional customer service and creating a customer experience.
• Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
• Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
• Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
• Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognising and celebrating performance where necessary.
• Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
• Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
• Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.

What You'll Need

• Retail management experience
• A genuine passion for the beauty industry
• Commercial acumen
• People management experience
• Strategic planning experience

Why Join Us?

• We offer a structured induction programme – Charlotte's Magic Academy.
• Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals.
• You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy so you can be a true brand advocate.
• Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain 'money can't buy' discounts on anything from gym memberships to cinema tickets.
• Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more

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Requirements:

• Increase KPIs and exceed expectations
• Transform customers into Charlotte Tilbury ambassadors
• Provide excellent customer service and embody our style

Qualifications:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutsch level B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they launch
• Employee discounts
• Internal competitions with chances to win

Our mission is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and incorporating them into our growing global workforce. This benefits our communities, customers, employees, and applicants participating in our selection process.

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We are looking for someone who thrives working within a fast-paced environment and can continually adapt. You should have strong knowledge of and past experience in producing content for social channels. You should be highly organized and proactive with strong attention to detail to ensure the smooth running of all daily operations. You should have depth of experience in shoot production with high-caliber talent and artist portfolio. You should be discreet and professional with excellent communications and networking skills. You should have great relationships with top-tier photographers, talent/model/photographer agents. You should be able to prioritize tasks, use initiative, and self-time management. You should be reliable, passionate, and willing to think limitless. You should be nimble and able to change direction easily and quickly. You should have a steady pair of hands who can deal with multiple stakeholders.

We offer a competitive salary and benefits package, including 25 days' holiday (plus bank holidays) with an additional day to celebrate your birthday, inclusive parental leave policy, financial security and planning with our pension and life assurance for all, wellness and social benefits, and generous product discount and gifting. At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.

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You will be a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer.

Key Responsibilities

• Drive financial results in store to meet and exceed targets and key performance indicators.
• Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
• Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company's performance.
• Lead by example to promote exceptional customer service and creating a customer experience.
• Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
• Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
• Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
• Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognising and celebrating performance where necessary.
• Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
• Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
• Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.

Requirements

• Retail management experience
• A genuine passion for the beauty industry
• Commercial acumen
• People management experience
• Strategic planning experience

Benefits

• Structured induction programme – Charlotte's Magic Academy
• Structured career development
• Exclusive launches of our incredible products
• Access to Tilbury Treats – our very own rewards platform
• Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more

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As a highly numerate, team leader, target-driven, commercially savvy individual with a limitless mindset and proven experience working as a Head of Commercial or similar level, you will be responsible for leading a team as well as nurturing, and establishing strategic partnerships with our retail partners, identifying new commercial opportunities, to effortlessly bring the Tilbury magic to life in store and online.

You'll have a strong presence, able to set vision, energise teams, and comfortably manage shifting priorities. You will be approachable and relationship-driven, building trusted partnerships at all levels, with a genuine passion for beauty and value creation.

Results-focused and solution-oriented, confident operating in ambiguity and fast-changing environments. Compelling communicator and negotiator, comfortable influencing senior stakeholders and presenting with clarity and conviction.

Proven people manager and coach, combining analytical rigour with attention to detail. Strong business acumen, able to think macro, shape strategy, quantify impact, and prioritise ruthlessly while managing multiple deadlines.

Curious and growth-minded, with a strong appetite for learning and role modelling continuous development.

You will sit within our UK function, within our highly talented Commercial team, reporting directly to our Commercial Director, UK, ANZ & PP.

Work closely with Operational Marketing, Visual Merchandising, PR and Store Development to create and deliver an annual plan for each retailer covering activation of key launches and marketing moments, eventing, store and retailer animation, considering both customer acquisition and retention.

Who you will work with:

You will sit within our UK function, within our highly talented Commercial team, reporting directly to our Commercial Director, UK, ANZ & PP.

Work closely with Operational Marketing, Visual Merchandising, PR and Store Development to create and deliver an annual plan for each retailer covering activation of key launches and marketing moments, eventing, store and retailer animation, considering both customer acquisition and retention.

About you:

You have demonstrable senior commercial leadership experience within Beauty, Luxury or Fashion.

Highly commercial and strategic, with strong numerical capability, a target-driven mindset and the ability to turn insights into clear, creative actions.

Inspirational leader with strong presence, able to set vision, energise teams, and comfortably manage shifting priorities.

Approachable and relationship-driven, building trusted partnerships at all levels, with a genuine passion for beauty and value creation.

Results-focused and solution-oriented, confident operating in ambiguity and fast-changing environments.

Compelling communicator and negotiator, comfortable influencing senior stakeholders and presenting with clarity and conviction.

Proven people manager and coach, combining analytical rigour with attention to detail.

Strong business acumen, able to think macro, shape strategy, quantify impact, and prioritise ruthlessly while managing multiple deadlines.

Curious and growth-minded, with a strong appetite for learning and role modelling continuous development.

Why join us?

Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

We’re a hybrid model with flexibility, allowing you to work how best suits you.

25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.

Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

Financial security and planning with our pension and life assurance for all.

Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.

Bring your furry friend to work with you on our allocated dog friendly days and spaces.

And not to forget our generous product discount and gifting!

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As a Paid Social Executive, you will:

• Assist in activating large scale global paid social campaigns, including the creation, implementation and optimisation of international campaigns across platforms.

• Collaborate closely with content and digital design team & brand marketing team to build best-in-class assets for paid social campaigns, aligned to platform best-practise, and optimised for local markets.

• Work with copywriters to brief in paid social copy for NPD campaigns & BAU activity.

• Manage translation process post asset delivery, briefing in creatives & copy to translations teams.

• Incorporate global marketing directive into paid social activations for NPD launches and event-based activations – including creative considerations, messaging, and audience strategy.

• Contribute to regular paid social reporting, to track performance against benchmark and recommend changes based on insights.

• Assist in budget management and optimisations across multiple platforms to continually increase campaign efficiencies.

• Monitor competitor and consumer behaviour, to influence ad decisions where relevant.

• Responsible for timely finance process management – raising POs & reconciling each month.

• Research into social trends, keeping abreast of the latest ad products/ technologies and provide use-case suggestions to help improve KPIs.

Leaning into increasing AI use and pushing this forward across the team.

• Work cross-functionally (e.g. with e-commerce, Paid Search, CRM, and other teams) to drive customer growth, activation and retention.

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Responsibilities:

• Increase sales and exceed customer expectations by providing excellent customer service and promoting our products
• Build long-lasting relationships with customers through your professional artistry skills and product knowledge
• Work collaboratively with the team to achieve sales targets and provide a positive shopping experience for customers
• Provide product demonstrations and recommendations to customers
• Maintain a high level of product knowledge and stay up-to-date with new products and trends

Requirements:

• Experience in the beauty industry or a similar field
• Passion for Charlotte Tilbury and the ability to represent our brand
• Make-up artist experience is ideal
• Positive attitude, energy, and customer-focused mindset
• German language proficiency (B2 level)

Benefits:

• Access to Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Early access to new products
• Employee discounts
• Internal competitions with prize chances

Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global team. This benefits our communities, customers, employees, and candidates participating in our selection process.

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Responsibilities Manage the conception and implementation of the Charlotte Tilbury Specialty Strategy across the UK and Australia Own new launches and in-store execution, ensuring maximum impact and contributing to year-on-year growth Analyse underperforming categories and define visual strategies to elevate performance Enhance the in-store customer journey through compelling, innovative visual merchandising Build and nurture strong relationships with internal teams, regional managers, key retailers, and suppliers Manage multiple projects simultaneously, delivering all work on time and within budget Lead supplier relationships and oversee complex projects from scoping through to implementation and deployment Apply a strong creative eye to select, adapt, and resize assets for multiple formats and executions Produce accurate and timely artwork updates, including gondola revisions and presentation materials Oversee UK/AUS master databases, forecasts, calendars, planograms, and file libraries Maintain technical knowledge of print and production processes, ensuring solutions meet budget, sustainability, and lead-time requirements Conduct regular store visits to assess execution and identify opportunities Monitor competitor activity to inform strategy and maintain category leadership Develop a deep understanding of retailer consumers and generate insights that inspire innovation within the beauty industry Manage budgets effectively to support best-in-class brand execution

Who you will work with Reports to the Senior VM Manager

About you Proficient in Adobe Creative Suite, Microsoft Office, and Excel; 3D software skills are a plus Strong collaborator who contributes ideas, while also being self-motivated and confident working independently Positive, flexible, and highly organised, thriving in a fast-paced environment with shifting priorities and tight deadlines Exceptional attention to detail and project management skills, able to manage multiple short- and long-lead projects simultaneously Experience working with vendors, with solid understanding of fabrication and production processes Ability to take projects from concept through to production in a fast-moving environment Skilled at interpreting business needs and developing creative, commercially viable solutions Able to set and manage clear expectations with stakeholders, including lead times and deliverables Strong curiosity and drive to explore new materials, technologies, and design approaches to elevate projects Creative thinker capable of generating fresh ideas and concepts aligned with the Charlotte Tilbury brand Uses innovation and creative disruption to challenge briefs and push boundaries in the market Strong presentation skills, able to communicate concepts clearly and confidently to the business Consistently produces accurate, high-quality work with a strong eye for detail Confident contributing ideas that elevate the brand and enhance customer experience Able to balance creativity with operational practicality and budget objectives, ensuring exceptional design within financial parameters Proven ability to deliver multiple projects under tight deadlines Strong portfolio demonstrating outstanding creative work Passion for cosmetics, retail, and product design Deep appreciation for aesthetic quality, detail, colour, materials, and brand identity Excellent communication and interpersonal skills, able to build strong relationships across teams and levels Creative mindset paired with commercial awareness, accuracy, and executional excellence Experience managing budgets, ensuring projects are delivered efficiently, cost-effectively, and in line with financial targets

Why join us? Be a part of this values-driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves We're a hybrid model with flexibility, allowing you to work how best suits you 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey Financial security and planning with our pension and life assurance for all Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues Bring your furry friend to work with you on our allocated dog-friendly days and spaces And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees,and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

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Responsibilities:

• Provide excellent customer service and create a welcoming atmosphere for our clients
• Work with our team to achieve sales targets and exceed customer expectations
• Develop and maintain a deep understanding of our products and services
• Stay up-to-date with industry trends and developments
• Collaborate with colleagues to achieve business objectives

Requirements:

• Previous experience in the beauty industry or a related field
• Excellent communication and interpersonal skills
• Ability to work well under pressure and meet deadlines
• Strong product knowledge and understanding of our brand
• Passion for delivering exceptional customer service

Benefits:

• Opportunity to work with a leading beauty brand
• Competitive salary and benefits package
• Ongoing training and development opportunities
• Discounts on our products and services
• A dynamic and supportive work environment

At Charlotte Tilbury, we believe in empowering people to show their best selves. We strive to create a diverse and inclusive work environment where everyone feels valued and supported. We welcome applications from individuals of all backgrounds and perspectives.

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Create & implement Paid Search and Shopping campaigns. Take ownership of basic account hygiene tasks (e.g. SQR, negatives, account status checks). Contribute to weekly paid search performance reports, track performance against FCT and recommend optimisations.

Assist in budget management and optimisations to continually increase campaign efficiencies. Monitor & optimise bidding strategies, impression share, quality score, competition, and consumer behaviour.

Proactively recommend new and/or complementary solutions to drive better performance. Coordinate with content and translations team to brief and ensure timely delivery of performance marketing assets (e.g. ad copy, creative, landing page).

Assist with finance processes such as raising POs and reconciling monthly. Work cross-functionally (e.g. with SEO, CRM, E-commerce, and others) to drive customer growth, activation, and retention.

Research into market trends, keep abreast of the latest marketing/ biddable technologies, and help provide ideas and suggestions to improve KPIs. Leaning into increasing AI use and using analytical skills to analyse and assess across regions.

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We are a global beauty company founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013. Our mission is to empower everybody in the world to be the most beautiful version of themselves.

About the role

We are looking for a driven, hands-on and passionate superstar to join the Global Marketing team as a Global Brand Assistant Manager for Colour. As a Global Brand Assistant Manager for Colour, you will shape and deliver the campaigns for Colour, including our star franchises Pillow Talk and Exagger-Eyes, to help fuel Charlotte Tilbury to become the most loved brand, with #1 rankings and growth across the world.

Responsibilities

• Collaborate closely with the Global Product Development team and in-house Creative Team to craft the campaign concepts for all Colour campaigns based on consumer, competitor and market insights to identify marketing/communication opportunities for Charlotte Tilbury.
• Own end-to-end global Colour campaigns from concept through to campaign delivery and measurement/review, partnering with 360 global teams (Creative Agency, Copy, Visual Merchandising, Social, Digital, PR, E-Commerce and Content teams) to deliver cohesively across all touchpoints and all regions, on time and in budget, adhering to the Critical Path Analysis and allowing for iteration towards the exceptional.
• Collaborate with Regions (UK, US, EMEA, APAC) and the charlottetilbury.com team to ensure activities are integrated across channels, touchpoints and paid/owned/earned, with a consistent messaging/projection, whilst solving for local relevance by dialling up relevant elements.
• Craft clear marketing toolkits exciting the business on the new launch/campaign providing them with a complete kit to flawlessly execute the innovation and campaign in a timely fashion and in line with global positioning.
• Lead on data analysis for the colour team – reviewing NPD and campaign performance, reporting of monthly sales, reviewing rankings and market share changes for the colour category.

Who you will work with

Reporting into the Global Senior Marketing Manager, Colour.

About you

• Proven experience of brand marketing role, supported by strong campaign development and/or NPD experience, ideally within beauty/luxury/fashion industry.
• Resilient, tenacious, confident self-starter who can flourish in an entrepreneurial/start-up environment and hit the ground running.
• Have exceptional organisational and prioritisation skills, able to balance multiple projects at once whilst also looking ahead at what’s to come.
• Acute attention to detail. As the brand guardian for your category/franchise, ensure all touchpoints follow brand guidelines.
• An exceptional communicator, collaborator and influencer who lands on the salient point, has a confident recommendation, and can facilitate sound judgments and swift decision making amongst wider stakeholders.
• Insight-driven decision making – balancing art with commerce. Must both be creative and proficient in combining quantitative and qualitative data to form strategies and inform decision making.
• Innovative problem solver and creatively driven.
• Strong stakeholder management skills with the ability to influence and motivate.
• You’ll think digital first, but always from an omni-channel perspective.
• Results-oriented with an impeccable work ethic.
• Culture Fit – Will be smart, confident, succinct, ambitious, high energy, self-starting, intellectually agile, results-oriented, resilient, inclusive, positive in your outlook, transparent, collaborative, curious and hands-on. Will embody Charlotte Tilbury’s culture and be passionate about helping it achieve its goals.
• Strong proficiency in Microsoft Powerpoint and Excel, and able to handle strong data analysis amongst Prestige Beauty market research databases.

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
• We’re a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and planning with our pension and life assurance for all.
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces.
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process. If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

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We are seeking an enthusiastic and ambitious Assistant Business Manager to join our team in London. As a true brand ambassador, you will reflect the Charlotte Tilbury values and drive momentous team performance through maximum motivation.

Key Responsibilities

• Drive financial results in store to meet and exceed targets and key performance indicators.
• Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
• Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company's performance.
• Lead by example to promote exceptional customer service and creating a customer experience.
• Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
• Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
• Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
• Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognising and celebrating performance where necessary.
• Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
• Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
• Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.

Requirements

• Retail management experience
• A genuine passion for the beauty industry
• Commercial acumen
• People management experience
• Strategic planning experience

Benefits

• Structured induction programme – Charlotte's Magic Academy
• Structured career development
• Exclusive launches of our incredible products
• Access to Tilbury Treats – our very own rewards platform
• Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more

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We are seeking a highly organised and detail-focused Stock Assistant to join our team in London. As a Stock Assistant, you will be responsible for managing the stock ordering process, driving operational success, and ensuring accurate inventory management.

Key Responsibilities:

• Own the stock ordering process from end to end, working with EMEA Inventory and Supply Chain.
• Drive operational success through motivation of the team to hit KPI targets.
• Drive profit protection through highly accurate inventory management, highlighting high stock volumes/slower selling lines to the business manager.
• Ensure the shop floor is replenished in a way that does not impact on customer service and supports sales needs.
• Regularly review stock to adapt the needs of the business where necessary.
• Effective management of out of stocks to control lost sales.
• Monitor and log the use of testers and customer returns weekly and order in accordance to needs, using X-Store to transfer stock to the relevant stock bucket.
• Provide the Global Inventory Team with detailed updates when requested.
• Monthly ordering of tools, collateral and hygiene, ensuring budget is adhered to.
• Management of all deliveries, ensuring these are processed accurately and in a timely manner with any discrepancies raised and followed up with Supply Chain and EMEA Inventory Team.
• Carry out regular Cycle Counts, ensuring that stock on hand always matches X-Store and liaise with EMEA Inventory.
• Work and liaise with stakeholders, ensuring brand compliance with policies and procedures.

Requirements:

• Naturally creative, seeking innovative ways to over perform and deliver.
• An entrepreneurial mindset, focusing on the 'why?' and taking risks to reach for 'wow' results.
• Assertive with energy and drive to succeed.
• Strong emotional intelligence and engaging personable skills that can be adapted to suit.
• Ability to build and maintain strong relationships with your team and stakeholders.
• Acts with integrity and isn't reluctant to hold ownership.
• Time management and prioritisation.
• Confident in operational stock controlling.
• Works with pace to meet deadlines.
• Resilient when dealing with ambiguity.
• Agile and solution orientated.

Why Join Us?

• We offer a structured induction programme – Charlotte's Magic Academy.
• Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals.
• Exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy so you can be a true brand advocate.
• Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain 'money can't buy' discounts on anything from gym memberships to cinema tickets.
• Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more.

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Full-time position

We are seeking a skilled Beauty Expert to join our team at Stockholm Arlanda Airport. As a Beauty Expert, you will be responsible for providing exceptional customer service and expertise in makeup applications.

About Us

Charlotte Tilbury Beauty is a global beauty brand that has revolutionised the face of the global beauty industry. We are committed to empowering everybody in the world to be the most beautiful version of themselves.

Responsibilities

• Provide exceptional customer service and expertise in makeup applications
• Work at a fast pace to achieve and exceed KPI's

*armacy the art of world-class artistry and an impeccable customer experience

• Follow the company grooming standards to a tee

Requirements

• Ideal experience as a Sales Advisor in a fast-paced environment such as beauty, retail or FMCG
• Ability to adapt to change at the last minute and be a real support to your managers and colleagues alike
• Champion positivity and can think in a limitless way that makes your energy shine
• Required to be flexible to work on a shift basis, including both early shifts and late shifts

Benefits

• Competitive salary and benefits package
• Opportunities for career development and growth
• A dynamic and supportive work environment

How to Apply

If you are a motivated and enthusiastic individual who is passionate about the beauty industry, please submit your application, including your CV and a cover letter, to [insert contact email or online application portal].

We look forward to hearing from you!

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Key responsibilities include:

• Providing expert advice on our products and services
• Building strong relationships with our customers to understand their needs and preferences
• Maintaining a high level of product knowledge and staying up-to-date with new products and trends
• Working collaboratively with the team to achieve sales targets and provide excellent customer service

We are looking for someone who is passionate about beauty and has excellent communication skills. You should be able to work well under pressure and have a strong attention to detail.

As a Beauty Expert, you will have the opportunity to develop your skills and knowledge in the beauty industry and work with a talented team of professionals.

Benefits include:

• On-the-job training and development opportunities
• Exclusive access to new products and services
• Competitive salary and benefits package
• Opportunity to work with a leading beauty brand

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You will work at a fast pace to achieve and exceed KPI's. You will feed on the buzz of achieving your goals and being the best, you can be. You will not only meet expectations – you will exceed them.

You will champion the art of world-class artistry and an impeccable customer experience. You will be a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.

You will ideally have an NVQ-3 in Beauty Therapy and some experience as a Sales Advisor. You will aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You will love all things Charlotte Tilbury – and be not afraid to spread the word.

As a Beauty Expert, you will have the opportunity to attend Charlotte's Magic Academy – where dreams are truly made. You will feel truly empowered to live the magic in your role.

You will receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks)

We also offer an incredible staff discount, and access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.

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Responsibilities:

• Provide expert advice on beauty products and services to customers
• Conduct consultations to understand customer needs and preferences
• Recommend products and services to meet customer needs
• Maintain a high level of product knowledge and stay up-to-date with new products and trends
• Work collaboratively with the team to achieve sales targets and provide excellent customer service
• Adhere to company policies and procedures

Requirements:

• Ideally an NVQ-3 in Beauty Therapy
• Experience as a Sales Advisor in a fast-paced environment
• Ability to work at a fast pace to achieve and exceed KPI's
• Strong communication and interpersonal skills
• Ability to build strong relationships with customers and colleagues
• Passion for beauty and a desire to learn and develop skills

Benefits:

• On-the-job training and development opportunities
• Access to exclusive product launches and events
• Opportunity to work with a leading beauty brand
• Competitive salary and benefits package
• Opportunity to progress to senior roles within the company

At Charlotte Tilbury Beauty, we are committed to empowering everyone to be the most beautiful version of themselves. We believe in the importance of diversity, equity, and inclusion, and we strive to create a workplace culture that reflects these values. We welcome applications from individuals who share our vision and are passionate about delivering exceptional customer service and expertise in beauty products and services.

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The ideal candidate will be a highly motivated, proactive team player with solid experience and understanding of the Accounts Payable function. Experience using NetSuite is highly beneficial. You will work closely with the AP Supervisor and other members of the Finance team to ensure smooth operations.

At Charlotte Tilbury Beauty, we offer a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. We are committed to empowering everybody in the world to be the most beautiful version of themselves.

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The Assistant Business Manager is a true brand ambassador, always reflecting the Charlotte Tilbury values. You are enthusiastic to meet and exceed targets, driving momentous team performance through maximum motivation. You place customer experience at the forefront of your leadership style, frequently thinking of new ways for the team to engage and satisfy the customer.

Responsibilities

• Drive financial results in store to meet and exceed targets and key performance indicators.
• Support the Business Manager to determine individual and team sales targets and communicate with the Retail Artists to agree sales objectives and deliver them.
• Demonstrate entrepreneurial spirit, being a specialist amongst the retail artistry brands and showing a genuine enthusiasm, commitment and interest in the Company's performance.
• Lead by example to promote exceptional customer service and creating a customer experience.
• Coach and give feedback to the team to ensure Charlotte Tilbury standards are achieved in both areas of service and artistry.
• Take every opportunity to extend exceptional customer service beyond the in-store experience; driving the customer database for direct marketing opportunities.
• Implement individual and team development plans, conducting regular reviews that encourage two-way feedback and coaching.
• Create a positive and cooperative team culture in store, through team meetings and a collaborative management style; recognising and celebrating performance where necessary.
• Entrepreneurial with proposing plans, events and other limitless activity to unlock commercial success.
• Maintain impeccable visual merchandising, counter cleanliness and hygiene standards.
• Execute flawless grooming standards, inspiring your team to be and feel the best versions of themselves.

Requirements

• Retail management experience
• A genuine passion for the beauty industry
• Commercial acumen
• People management experience
• Strategic planning experience

Why Join Us?

• We offer a structured induction programme – Charlotte's Magic Academy.
• Structured career development – our team of industry experts are here to support and work with you to explore your learning potential and career goals.
• You receive exclusive launches of our incredible products before anyone else – not only that, but you even receive a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy so you can be a true brand advocate.
• Access to Tilbury Treats – our very own rewards platform allowing you to save money and gain 'money can't buy' discounts on anything from gym memberships to cinema tickets.
• Other fabulous benefits such as life assurance, birthdays off work, team sales incentives and many more

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We are seeking a Beauty Expert to join our team at Boots Edinburgh Fort. As a Beauty Expert, you will be responsible for providing exceptional customer service and expertise in beauty products.

About the Role

As a Beauty Expert, you will be the true heart of where all the magic happens in our stores and counters. You will be responsible for empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams. You will do this through combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections.

Responsibilities

• Work at a fast pace to achieve and exceed KPI's
• Build solid relationships with team members and management contributing to a sense of teamwork in all aspects of the role
• Champion the art of world-class artistry and an impeccable customer experience
• Adapt your approach to activities, customers, and opportunities to open up for stratospheric success
• Follow the company grooming standards to a tee

Requirements

• Ideally an NVQ-3 in Beauty Therapy
• Ideally have had some experience as a Sales Advisor in a fast-paced environment such as beauty, retail, or FMCG
• Aspire to be part of a beauty brand that disrupts the way it is seen and continues to grow
• Love all things Charlotte Tilbury and are not afraid to spread the word

Benefits

• On-the-job training and the opportunity to attend Charlotte's Magic Academy
• Opportunities to disrupt processes and have your voice truly heard
• The opportunity to be part of a company where we celebrate our achievements and you are included
• Exclusive launches of our incredible products before anyone else
• A full Charlotte Tilbury look once you pass your probation
• Incredible staff discount and access to Tilbury Treats

Why Join Us?

At Charlotte Tilbury, our mission is to empower everybody in the world to be the most beautiful version of themselves. We support this by encouraging and hiring people with diverse backgrounds, voices, beliefs, and perspectives into our growing global workforce.

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This role is execution-focused, responsible for maintaining high-quality localisation output, managing workflows, and supporting the implementation of ongoing improvements across tools, processes, and AI-assisted translation.

As a AI Translations & Localisation Manager you will:

Localisation Delivery & Operations - Own end-to-end delivery of localised content across digital channels (written, static, and video) - Manage day-to-day workflows including briefing, translation, QA, and publishing - Ensure timelines, quality, and consistency of output across markets

Workflow & Process Management - Maintain and optimise existing localisation processes and workflows - Work across tools including Contentful, Figma, XTM, and Monday.com - Identify and implement quick-win efficiencies to improve speed and quality

AI & Tooling (Implementation-Focused) - Support the use and optimisation of AI-assisted translation tools - Apply existing frameworks to improve output quality and efficiency - Partner with stakeholders to ensure effective adoption of tools

Stakeholder & Vendor Management - Act as the key point of contact for localisation across internal teams - Manage relationships with external agencies and freelancers - Ensure clear communication, prioritisation, and delivery alignment

Quality & Brand Consistency - Maintain brand tone and cultural relevance across all markets - Support language audits and QA processes

About you - 4+ years of experience in translation/localisation project management (in-house or agency). - Experience working within a digital business environment. - Strong project management skills and familiarity with CAT tools, MT engines, and translation memory systems. - Comfortable working in a fast-paced, continually adapting environment with multiple moving projects. - Ability to prioritise tasks, forward-think, and manage a team effectively. - Highly organised with exceptional attention to detail.

Why join us? - Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves. - We’re a hybrid model with flexibility, allowing you to work how best suits you. - 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. - Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. - Financial security and to work with you on our allocated dog friendly days and spaces and not to forget our generous product discount and gifting!

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Ideally, you will have an NVQ-3 in Beauty Therapy and experience as a Sales Advisor in a fast-paced environment such as beauty, retail or FMCG. You will also have a passion for building lasting emotional connections with customers and a desire to be part of a beauty brand that disrupts the way it is seen.

Benefits include on-the-job training, the opportunity to attend Charlotte's Magic Academy, and exclusive launches of our incredible products before anyone else.

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The ideal candidate will have a passion for design, a keen eye for detail, and an understanding of digital design principles and web best practices.

Working in collaboration with our digital design team to create and deliver high quality assets in an extensive range of online visuals for CharlotteTilbury.com, email marketing, social platforms and CT app.

As an Assistant Digital Designer, you will:

Assist and support the digital design team in creation of visually beautiful and commercial designs across website, email and app

Design and create evergreen content for weekly email newsletters, following a brief

Support the Digital Design Team on 360 campaign asset creation for product launches and events using our creative photography (includes but not limited to; Sustain emails, navigation menus, category pages, landing page banners, paid social assets etc.)

Supporting wider creative teams with resizing our creative imagery

Support in the creation of Digital Marketing assets e.g. display banners and paid social creative

Support the team with reactive changes to existing designs

Ensure all creatives and designs are within brand guidelines

Ad hoc creative tasks such as creating iconography, graphic montages and animation/gif work etc. to support larger projects

Conduct research and stay updated on the latest design trends, tools, and technologies

Help maintain and organize design files and resources

Participate in brainstorming sessions and contribute creative ideas to ongoing projects

About you

A strong design portfolio showcasing digital design work (website, emails, social, animated content) across various customer touch points, preferable within luxury/beauty industries

Competent use of Adobe design suite. Previous experience with collaborative design tools such as Figma preferable

Strong experience working with animated GIFs and videos, After Effects skills are a big plus

Understanding and knowledge of online web best practices

Great sense of design and composition with a strong eye for layout and appreciation of brand guidelines

Multi-tasker that can respond to changes quickly and prioritise workload effectively

Maintain accuracy and attention to detail throughout the creative process

Able to work well using own initiative, as well as collaborate and work as part of a team

Why join us?

Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves

We’re a hybrid model with flexibility, allowing you to work how best suits you

25 days holiday (plus bank holidays) with an additional day to celebrate your birthday

Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey

Financial security and planning with our pension and life assurance for all

Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues

Bring your furry friend to work with you on our allocated dog friendly days and spaces

And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

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This flexible role allows you to contribute your skills and expertise in a creative environment.

Key Responsibilities:

• Assist with in-store events, promotions, and presentations, showcasing the brand's products and expertise.

• Engage with customers, providing personalized recommendations, consultations, and product demonstrations.

• Support the marketing team with content creation, including social media posts, blog entries, and product reviews.

• Collaborate with other team members to create a fun and inviting atmosphere that embodies the Charlotte Tilbury brand.

• Provide administrative support as needed, including inventory management and sales reporting.

• Attend training sessions to stay updated on product knowledge and latest beauty trends.

Requirements:

• Previous experience in retail or customer service, preferably in the beauty industry.

• A strong passion for beauty and makeup, along with a good understanding of consumer trends.

• Excellent communication and interpersonal skills to engage and inspire customers.

• Ability to work both independently and as part of a team.

• Flexibility and adaptability to work varied hours, including weekends and holidays.

• Strong organizational skills and attention to detail.

• Creative mindset with a willingness to learn and grow within the brand.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a #dreamteam are key.

Even though we have requirements our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Even if you don’t tick all the boxes – Apply anyway!

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We're a global beauty company that has revolutionised the face of the industry by de-coding makeup applications for everyone, everywhere. Our easy-to-use, easy-to-choose, easy-to-gift range has broken records across countries, channels, and categories.

Job Title: Senior Project and Events Manager

We're looking for a strategic and hands-on Senior Project Manager to join our UK Leadership Team and report directly to the GM. You'll lead the end-to-end planning, coordination, and operational delivery of key cross-functional strategic projects and events, spanning tech, commercial, VM, store design, marketing, retail, operations, and education.

Responsibilities

• Lead Distribution & Operational Readiness: Act as the key gatekeeper for all upcoming distribution and CPA milestones. Manage critical timelines and decision points across functions, ensuring smooth internal and external reviews. Oversee operational readiness for new store openings and concessions, including supply chain and logistics coordination.

• Facilitate Measurement & Reporting: Support in driving post-project and event reviews to capture learnings and implement improvements. Collaboratively collate key KPIS with stakeholders for each activation and operational project, and ensure clear process & accountability mapping.

• Change Management & Communications: Own communication and integration for strategic initiatives such as tech upgrades, clienteling platforms, and SAP systems. Lead stakeholder engagement and ensure seamless regional adoption.

• Promotional Calendar & Commercial Moments: Manage promotional timelines, including AOV drivers and key commercial events. Oversee sign-off processes and coordinate cross-functional kick-offs to ensure flawless execution.

• Budget Governance: Own budget management processes across all functions, ensuring timely reviews, and approvals are met within given timeframes.

Event & Activation Management

• Retail Conference & Showcase PM Leadership: Co-lead major retail conference and product showcase events, managing cross-functional CPAs, logistics, presenter coordination, content reviews, and approvals. Act as on-the-day production lead, directing timelines and team responsibilities.

• Experiential Activations & Pop-Ups: Own CPAs, logistics, and approval timelines to deliver exceptional brand experiences. Act as on-the-day production lead, directing timelines and team responsibilities.

• Charlotte & Team Tilbury PA Events: Lead planning and execution of Charlotte Tilbury (founder) PA events, managing CPAs, logistics, and approvals. Collaborate closely with global teams to ensure alignment, consistency & approvals.

Reporting Relationships

• Reporting directly into the GM of the region

• Dotted line to full regional SLT

• Member of UK/PP/ANZ Lead team

• Closely collaborates with full UK cross-functional team

• Collaborates with the Global Marketing function

• Collaborates with Global Tech & Transformation teams

Requirements

• Proven experience in event management and retail operations within beauty, fashion, or luxury sectors.

• Previous senior project management experience

• Strong project management skills (tools like Asana, Monday.com).

• Financial acumen and governance discipline.

• Excellent stakeholder management and communication skills.

• Knowledge of H&S compliance, permits, and risk assessments.

• Ability to thrive in fast-paced, ambiguous environments.

Benefits

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

• We're a hybrid model with flexibility, allowing you to work how best suits you.

• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.

• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

• Financial security and planning with our pension and life assurance for all.

• Wellness and social benefits including Medicash, Employee Assist Programs, and regular social connects with colleagues.

• Bring your furry friend to work with you on our allocated dog-friendly days and spaces.

• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.

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We are on the hunt for a Treasury and Credit Analyst to join our growing Group Finance team. As a Treasury and Credit Analyst supporting the Treasury and Credit Manager, you will play a crucial role in ensuring the efficient operation of the treasury and credit functions within Charlotte Tilbury.

Your responsibilities will include assisting with cash management, credit analysis, and financial reporting. You will work closely with the Treasury and Credit Manager to monitor cash flow, manage credit risk, and support the development and implementation of financial strategies.

This role requires strong analytical skills, attention to detail, and the ability to work collaboratively in a fast-paced environment.

Responsibilities

Cash Flow Management, Forecasting and Reporting

• Monitor daily cash balances across pooled and non-cash pooled bank accounts, escalating any unusual balances and/or transactions
• Prepare and analyse the Group's weekly actual cash reporting and rolling cash flow forecast, across multiple entities and currencies
• Actualise and maintain the forecast inputs for the Group Cash flow model, liaising with the respective internal function to ensure data is updated and accurate

Cash Pooling and Payment Planning

• Liaise with the Group Financial Shared Services team and align on funding requirements across pooled and non-cash pooled currencies, proposing funding recommendations which include selling and purchasing multiple foreign currencies and intercompany settlements
• Prepare payment request for intercompany settlements, currency purchases and any other irregular payment types (Dividend, Share Capital etc)

Bank Account Administration

• Administrate the Group's bank accounts primarily on HSBCnet and/or other banking platforms, maintaining / updating user access and permissions, liaise as directed with the banks on all bank related matters
• Ensure all internal and external banking documents, renewals, approvals and signatory requirements are planned in advance to ensure timely approval and execution

Share Capital, Dividend and Debt Management

• Administer any 3rd party Debt agreement, ensuring any reporting and compliance obligation are performed timely and interest and related charges are appropriate accounted

Credit Risk Management

• Support the preparation of any claims and/ or notification to the Groups credit insurers, ensuring accuracy and completeness of information
• Prepare monthly credit insurance declarations, track and reconcile credit insurance invoices and charges
• Work with regional teams and functions to support the preparation of credit limit extension requests, providing credit insurance insights and D&B ratings
• Support in preparation of Global ADR summary, leveraging on data and comments from regional teams

Other

• Provide recommendations for improvements to internal processes and accounting procedures
• Other ad-hoc tasks as required

Who you will work with

Reports to The Treasury & Credit Manager

About you

• Part qualified / studying towards Certified Treasury Professional (CTP)
• Demonstrable understanding of treasury fundamentals
• Proven relevant cash/ credit experience, working in a multi-currency environment
• Experience in Group Cash Pooling, intercompany process and group funding processes
• Experienced global bank account platform administration
• Strong bank relationship management capability
• Practical experience in managing periodic activities of 3rd party insurance companies and brokers providing coverage for uncollectible customer invoices is desirable
• Experience in managing global process development, credit, collections, and projects in an MNC environment is desirable
• Experience in the Luxury sector and/or FMCG is desirable
• Deadline oriented with a commitment to accuracy
• Good time management and organisational skills
• Keen attention to detail
• Independent thinker and driven to achieve best results
• Intermediate MS Excel and ERP systems skills. NetSuite experience is desirable
• Excellent communication skills
• Ability to prioritise and provide follow up in a fast-paced environment

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees – and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

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Key responsibilities include: Establishing and maintaining amazing and collaborative relationships at all levels within your designated accounts Conducting successful commercial negotiations on terms, pricing, distribution, online real estate, and support packages Ensuring a top-line and detailed understanding of retail context and category performance to identify retail opportunities and strategic needs Fully accountable on all net and retail sales forecasting for remit within the EU region Delivering limitless plans to maintain and drive #1 ranking in all categories Managing each account P&L, balancing investment with top-line opportunity Working closely with Operational Marketing, Visual Merchandising, PR, and Digital to create and deliver an annual plan for each retailer Onboarding and building out bespoke launch plans for new trading partners Being a visionary and supporting the development and performance of the EU Commercial team Supporting team members with clear progression pathways

As a Senior National Account Manager, you will report directly into our Commercial Director, Europe, and build collaborative relationships with key stakeholders, ensuring wider teams across the EU are consistently informed of regional decisions.

We're looking for someone with extensive experience as a Senior National Account Manager or National Account Manager, ideally within the beauty/luxury/fashion industry. You should be highly numerate, target-driven, commercially savvy, and passionate about working in the beauty industry. You should also be a strong, natural people leader, motivated to see your team develop and grow.

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The Sustainability Analyst develops and implements effective data collection methods and tools to support our reporting requirements both internally and externally. You are passionate about sustainability, understand the challenges and opportunities for businesses in this area, and want to use your skills in data management to support the Sustainability team in measuring and tracking performance of our Sustainability goals.

Key responsibilities include:

Develop, manage and organise sustainability data collection, analysis, and reporting methods for sustainability KPIs and initiatives. Create visual data dashboards for the team in Monday.com, Looker/Power BI to track performance or build spreadsheets that combine data from multiple sources. Ensure that Carbon data (Scope 1, 2 and 3) is prepared, accurate and formatted for regular submission to the parent company. Work to develop solutions to automate processes, increase data accuracy from different areas of the business and provide internal teams with regular updates of carbon emissions performance. Develop analytical models and scenarios for sustainability KPIs to support identification of sustainability projects, decision-making and provide teams with tangible benefits of their actions. Support the Sustainability team in having readily available and accurate data for use in supplier sustainability scorecards. Support Sustainability team in benchmarking activities against competitors and industry standards. Co-ordinate with internal teams and collect responses for external disclosures, preparing data that is accurate, meets the required standards and has the appropriate supporting documentation (CDP Climate, CDP Forests, CDP Water, EcoVadis, TCFD, SECR, Modern Slavery Statement, CBAM, CSRD, Retailer or Membership SAQs). Support the Sustainability team on projects such as research, data gathering and developing insights on Sustainability trends, risks and opportunities, identifying and assessing impact of existing and emerging sustainability regulations and with other tasks such as tailoring documents, policies and preparing presentations for the Sustainable Business Committee and Supplier meetings.

To be successful in this role, you will need:

Good understanding of sustainability data and GHG reporting, ideally with some experience of compiling, reviewing and analysing environmental sustainability data such as Scope 3 emissions and Product Carbon footprints. Strong numerical skills and advanced Excel skills, confident with manipulating large data sets (Charts, Tables, Lookups, Conditional Formatting, Automation). Confident with analysing data, an eye for detail, and the ability to identify hot spots, trends and anomalies. Skilled at visualising complex data to aid decision making and speak to the datasets for a range of audience. Experience of using data analytics and visualisation software (Tableau, Power BI, Looker). Good understanding and passion for sustainability, the challenges and opportunities, sustainability issues present for business (e.g., governance, environment, material use, supply chain and manufacturing, human rights and community relations). Awareness of ESG reporting standards and frameworks (GHG protocols, SBTi. CDP, GRI, TCFD, UN SDGs). Awareness of existing and emerging ESG regulations. Degree in a related subject with sustainability or ESG modules. Curious by nature with the appetite to learn, develop and use data to drive change. Good at building relationships and excellent communication skills. Excellent organisational and project management skills, able to prioritise, problem-solve and manage time effectively.

Nice to have:

Experience of Lifecycle analysis tools. Experience working in corporate sustainability in a Retail or FMCG business.

Join us and be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

We offer a range of benefits, including:

25 days holiday (plus bank holidays) with an additional day to celebrate your birthday. Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey. Financial security and planning with our pension and life assurance for all. Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues. Bring your furry friend to work with you on our allocated dog-friendly days and spaces. And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.

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We're looking for a talented Beauty Expert to join our team at Dublin Airport. As a Beauty Expert, you will be responsible for providing exceptional customer service and creating personalized beauty experiences for our clients.

About the Role

• You will work at a fast pace to achieve and exceed KPI's, feeding on the buzz of achieving your goals and being the best you can be.
• You will be a team player, understanding your impact and how vital your role is, and be able to adapt to change at the last minute.
• You will champion the art of world-class artistry and an impeccable customer experience, living and breathing the Charlotte Tilbury makeup looks.
• You will follow the company grooming standards to a tee, knowing what good looks like and not being afraid to display it.

About You

• You will ideally have had some experience as a Sales Advisor, ideally gained from a fast-paced environment such as beauty, retail or FMCG.
• You will aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow.
• You will love all things Charlotte Tilbury – and not be afraid to spread the word.
• You will champion positivity – and be able to think in a limitless way that makes your energy shine.
• You will be required to be flexible to work on a shift basis, including both early shifts and late shifts.

Benefits

• You will receive on-the-job training and the opportunity to attend Charlotte's Magic Academy.
• You will have opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
• You will be part of a company where we celebrate our achievements, and you are included.
• You will receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation.
• You will have access to Tilbury Treats – our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.

Why Join Us?

• At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves.
• We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.
• By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

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Responsibilities:

• Lead the digital project management function, overseeing end-to-end creation of digital content across all channels and markets, ensuring delivery is on time, digital-first and aligned to brief.
• Act as the CPA lead for all campaigns, brand moments and digital activations, ensuring cross-channel visibility, alignment and adherence to agreed timelines.
• Own and evolve the Digital CPA framework, aligning timelines across Digital team to create a standardised campaign cadence and improve cross-functional ways of working.
• Use Monday.com as the single source of truth for CPA tracking, implementing automation and AI functionality to improve deadline forecasting, risk identification and reporting.
• Serve as the primary escalation point for digital content produced through the internal creative agency, localisation team, digital design and copy teams, freelance partners and translators.
• Drive a best-in-class operational model, establishing streamlined briefing, approval and delivery processes to increase efficiency from brief through to go-live and optimisation.
• Lead and develop the Translations team, setting clear SLAs, prioritisation frameworks and scalable localisation workflows across markets.
• Monitor and forecast creative and translations budgets, tracking spend by campaign and market and identifying cost efficiencies and optimisation opportunities.
• Oversee all creative approvals at SLT level, ensuring work meets brand, quality and strategic standards.
• Lead and develop the PMO capability within Digital, building a high-performing and collaborative project management function.

About you:

• 4+ years of experience in digital project management, including translations or localisation project management either in-house or agency side.
• Experience working within a fast-paced digital business managing multi-channel campaigns.
• Strong project management skills with experience using workflow platforms (e.g. Monday.com).
• Experience implementing process improvements, automation or AI-enabled workflows within project management systems.
• Demonstrated experience managing or monitoring budgets, ideally across creative production and localisation.
• Proven ability to align multiple stakeholders to shared timelines and manage cross-functional dependencies.
• Experience leading or mentoring team members.
• Highly organised, detail-oriented and able to manage multiple concurrent priorities.
• Comfortable working in a continually adapting environment with shifting deadlines.
• Genuine, patient, adaptable, enthusiastic and positive attitude with a proactive, solutions-focused mindset - Eager to learn and values continued self-development

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.
• We’re a hybrid model with flexibility, allowing you to work how best suits you.
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
• Financial security and to work with you on our allocated dog-friendly days and spaces and not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

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Responsibilities

• Lead Charlotte Tilbury's brand codes across all Store Design elements
• Express the strength of the brand aesthetically and commercially from initial sketches to the launch of projects across all regions worldwide
• Be part of the Global ideation team developing new designs in response to the brand's needs
• Have a good understanding of technical drawings to produce floor plans, elevations, and details
• Support new distribution across different markets and work with Project managers to meet deadlines and budgets
• Manage various processes from creative to commercial always with the brand objectives in mind
• Oversee contractors and approval architectural and construction details for manufacture
• Prepare the design pack for both internal and external/retailer approval
• Understand and interpret local building codes, integrating comprehensive design solutions compliant with local and regional regulations
• Identify and propose solutions to resolve issues that can impact project schedule, cost, or design integrity on multiple projects
• Attend installation of new stores monitoring standards and snagging issues
• Communicate effectively via verbal and drawing skills, understand and tailor presentations to the audience (internal & external)

Who you will work with Reporting into a Senior Global Store Design Manager and supporting the Global Store Design Director

About you Some of the skills we are looking for include:

• Architecture or Interior Design degree
• Experience using Sketchup (3D), Vectorworks (2D), Microsoft office (basic Word and Excel programs), InDesign and Photoshop
• Proficient sketching and rendering skills to communicate ideas
• Global retail design experience preferred
• Entrepreneurial spirit and a team player
• Ability to execute multiple designs under tight deadlines and to budget
• Demonstrate appropriate level of business acumen while staying current on design trends and competitive patterning
• Passionate and focused on Retail of the Future, a true disruptor
• Working on cross-functional projects requested by senior stakeholders even if outside his/her scope
• Ability to balance design with operational needs and budget
• Exceptional eye for detail and commercial opportunities
• Current working knowledge of building and health codes and compliance issues
• Focused on quality and implementation processes

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We're a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees,and the candidates that take part in our recruitment process.

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We are seeking a Beauty Expert to join our team at Manchester Airport. As a Beauty Expert, you will be responsible for providing exceptional customer service and selling our products to customers.

About the Role:

• You will work at a fast pace to achieve and exceed KPI's.
• You will be a team player and understand your impact and how vital your role is.
• You will champion the art of world-class artistry and an impeccable customer experience.
• You will be a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer.

About You:

• You will ideally have had some experience as a Sales Advisor.
• You will aspire to be part of a beauty brand that disrupts the way it is seen - and continues to grow.
• You will love all things Charlotte Tilbury - and are not afraid to spread the word.

Why join us?

• You will have the opportunity to attend Charlotte's Magic Academy - where dreams are truly made.
• You will have opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
• You will receive exclusive launches of our incredible products before anyone else - not only that you even receive a full Charlotte Tilbury look once you pass your probation.
• You will have an incredible staff discount, and access to Tilbury Treats - our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.

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Key responsibilities include:

• People management: setting up team members for success, building a true Tilbury community, and managing conflicts.
• Commercial accountabilities: driving business KPI performance, building brand awareness, and delivering a compelling eventing strategy.
• Operational accountabilities: working with host store partners, managing stock levels, and adhering to health and safety guidelines.

The ideal candidate will have a naturally creative approach, an entrepreneurial mindset, and strong emotional intelligence. They will be able to build and maintain strong relationships with their team and stakeholders, and be confident in their leadership abilities.

Why join us?

• We offer a structured induction programme, Charlotte's Magic Academy, which provides comprehensive training on all aspects of the role.
• We have a structured career development programme, which supports and works with you to explore your learning potential and career goals.
• You will receive exclusive launches of our incredible products before anyone else, and you will even receive a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy.
• You will have access to Tilbury Treats, our rewards platform, which allows you to save money and gain 'money can't buy' discounts on various items.

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You will enable the continued explosive growth of the Charlotte Tilbury brand by helping our Founder prioritise her time on the most strategic and important topics, maximising her effectiveness by ensuring that meetings and materials are prepared to a high standard, following up on actions and helping to make connections across the business.

As a Chief of Staff you will:

Own the daily operating rhythm with the Founder, including concise daily briefings covering key strategic priorities, time-critical decisions and approvals required to unblock progress, emerging risks, sensitivities or escalation points.

Act as a thought partner to the Founder on strategic, organisational and commercial topics.

Work with the Founder and CEO to ensure strategic direction is communicated to the leadership team with a clear roadmap in place.

Attend key internal and external meetings alongside the Founder to document decisions, actions and owners, ensure strategic intent is clearly understood, and drive disciplined follow-up and delivery.

Maintain a clear view of Founder-level commitments and decisions, ensuring nothing is lost between intent and execution.

Support preparation for board, investor and market-facing presentations, ensuring strategic clarity, strong commercial narrative and robust data and financial grounding.

Review trading updates, performance dashboards and financial outputs, synthesising key insights and implications for the Founder.

Support long-range and annual strategic planning cycles, ensuring alignment between ambition, resources and execution.

Day-to-day liaison between the Founder and business leaders/external clients to ensure the successful activation of key business initiatives, ensuring alignment and accountability.

Liaise on critical issues and collaborate with/coordinate business leaders to resolve.

Act as first point of review for presentations and proposals requiring the Founder’s approval, and ensuring appropriate briefing meeting with internal stakeholders are actioned.

Collaborate with the Founder’s EA Team to ensure effective prioritisation of time and schedule management.

Coordinate and/or lead ad-hoc projects, presentations, and briefs of strategic importance to Founder.

About you:

Experience working in a high growth company, ideally with direct Founder experience.

Excellent communicator in written and verbal form, with a focus on interdepartmental communication.

Proven success in planning and leading cross functional projects.

Excellent workload prioritisation and ability to multi-task whilst maintaining high levels of attention to detail and meeting deadlines.

Comfortable with ambiguity, change, demonstrating resilience and ability to work at pace.

Can demonstrate ability to build productive relationships across all levels, with strong influencing and networking skills.

Utterly discreet and used to managing confidential information and projects.

Comfortable operating at Founder / C-suite level, with the gravitas to engage credibly with senior leaders.

Strong understanding of commercial drivers, including trading performance, P&Ls, financial results, and operational trade-offs.

Experience in high-growth, fast-moving businesses where ambiguity and pace are the norm.

Deeply trusted operator who can act as an extension of the Founder.

Calm under pressure, unflappable in high-stakes situations.

High judgement, low ego, strong sense of accountability.

Comfortable being “behind the scenes” while driving significant impact.

Why join us?

Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

We’re a hybrid model with flexibility, allowing you to work how best suits you.

25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.

Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

Financial security and planning with our pension and life assurance for all.

Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.

Bring your furry friend to work with you on our allocated dog friendly days and spaces.

And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.

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To drive sales targets through exceptional artistry and outstanding customer service. Delivering Charlotte Tilbury's philosophy of 'artistry made easy', the Retail Artist is a true brand ambassador, reflecting the brand's values at all times.

Responsibilities

• Consistently promote the Tilbury Touch and exceptional customer service.
• Assist with maintaining the required stock levels, including stock counts, rotation, and timely replenishment to ensure availability to the customer.
• Bring active support and initiative for counter events/new product launches, sharing ideas.
• Create brand awareness through the sharing and demonstration of strong product knowledge.

Who you will work with

Reporting to the Assistant Business Manager/Business Manager.

About you

• Experienced in the beauty industry.
• Strong interest in the cosmetic industry.
• Hold make-up certificate(s) is a plus.
• Willingness to take on new challenges, strong team player, proactive and self-motivated to strive for excellence.
• Good command of both written and spoken English, Cantonese, and Mandarin.

Why join us?

• Enjoy 2 days of day off leave every week.
• Free products.
• Employee shopping discounts.
• Double pay at the end of the year.
• Attendance allowance.
• Referral bonus.
• 17 days of public holidays.
• Enjoy up to 15 days of paid annual leave.
• 18 weeks of paid maternity leave.
• 4 weeks of paid paternity leave.
• 3 days of paid marriage leave.
• Birthday holiday.
• Medical benefits and dental coverage.
• Good prospect of promotion opportunities.
• Regular professional makeup and skin care training.

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You'll have significant experience, preferably in the beauty sector, and significant exposure to branding, packaging and print collateral. You will be a conceptual designer with a great eye for typography and a thorough understanding of Adobe CC Illustrator, Photoshop, InDesign, Rhino and Keyshot or equivalent. You should also be a confident illustrator who can sketch ideas and translate sketches into packaging design. You will be able to interpret briefs, be extremely organised and manage your own projects from conception through to completion.

Reporting into the Head of 3D Design, you will help to develop creative concepts and design ideation for primary and secondary packaging briefs, as well as the delivery of some technical artworks. You will be an expert in print and be confident in presenting your ideas, whilst keeping up-to-date with current beauty and fashion trends.

As a Senior 3D Packaging Designer you will:

• Design ideation and concept development of all projects
• Manage own projects conception through to completion
• Present design evolution and ideation of projects to wider team
• Collaborate and communicate directly with cross-functional teams
• Communicate needs and production requirements to Artworkers and Packaging Managers
• Communicate and discuss copy direction with copy team
• Continue developing design and strategic skills
• Participate in the design review and production meetings
• Approve relevant colour/design-sensitive components of packaging
• Keep up-to-date on current art, design and fashion
• Be a reliable, responsible member of the team
• Set a good example to peers and junior team member

Who you will work with Reporting into the Head of 3D Design

About you

• Experienced and highly creative designer
• Software - Illustrator, Photoshop and InDesign, Rhino and Keyshot or equivalent
• Experience with Ai (Midjourney or equivalent) is a plus
• Excellent typography/design and illustration skills
• Good communication and presentation skills

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

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You will lead and coach Retail Artists and Assistant Business Managers, translating regional strategy into clear commercial priorities and operational discipline at counter level. Success in this role requires strong leadership from a distance, the ability to analyse performance across multiple locations, and the capability to build high-performing teams that deliver consistent results across borders.

The role involves frequent travel (approximately 60%) to ensure strong team leadership, retailer alignment, and execution consistency across locations.

Key responsibilities include:

• People management, including setting up team members for success and building a true tilbury community in your respective stores
• Monthly rota scheduling and payroll budgeting and forecasting
• Driving sales success through motivation of the team to hit daily and monthly KPI targets
• People planning, including ongoing talent management and succession planning of the team
• Identifying training needs of the team and providing feedback about advancement in opportunity areas
• Leading and motivating a #1 team through daily briefs & performance 121 meetings
• Ownership of recruiting exceptional talent and managing end-to-end recruitment processes
• Managing a large team, ensuring effective coordination, communication, and productivity

Commercial accountabilities include:

• Driving and building business KPI performance to achieve market-leading results and maintain #1 ranking and #1 growth
• Ensuring the best customer experience is being delivered, even when you're not around by embedding the magic service methodology
• Building brand awareness by creating lasting emotional connections with customers, specifically focusing on travel moments and understanding the diverse needs of different travellers
• Thinking limitlessly with your plan for the calendar year, considering New Product Launches and activity/market impacts from the previous year of trade
• Devise and deliver a compelling eventing strategy for the counter
• Navigating complexities within team and consumer interactions, addressing challenges and fostering solutions to ensure a seamless and positive experience

Operational accountabilities include:

• Working and liaising with host store partners, senior stakeholders, and external vendors to ensure brand compliance with policies and procedures
• Management on stock levels, including sales, audits, and counts
• Adhering to health and safety guidance in the workplace
• Executing flawless visual merchandising and grooming standards on a daily basis

The ideal candidate will have:

• A naturally creative approach, seeking innovative ways to overperform and deliver
• An entrepreneurial mindset, focusing on the 'why?' and taking risks to reach for 'wow' results
• Strong emotional intelligence and engaging personable skills that can be adapted to suit
• Ability to build and maintain strong relationships with your team and stakeholders
• Acts with integrity and isn't reluctant to hold ownership
• Dynamic and inspirational with customers and peers
• Excitement for beauty and artistry
• Passionate leadership taking pride in team success
• Time management and prioritisation
• Agile and solution-oriented
• Resilient when dealing with ambiguity
• Confident leadership to galvanise a team through a strong sense of purpose

We offer a structured induction programme, Charlotte's Magic Academy, which trains on all aspects of the role that you will need to succeed in providing red carpet customer experience. We also offer structured career development, exclusive product launches, access to Tilbury Treats, and other fabulous benefits such as life assurance, birthdays off work, team sales incentives, and many more.

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce.

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The Marketing Executive will be responsible for developing and delivering best in class marketing campaigns for new product launches to maximise brand awareness and customer loyalty within the Southern European Market.

In line with company objectives, you will support the continued growth plans for the Charlotte Tilbury brand, expanding the brand presence and driving performance.

Responsibilities

• Drive trade execution of the marketing calendar in line with New Product Launches and strategic focuses.

• Responsible for the creation and sourcing of all marketing support in line with direction from Global Marketing.

• Build collaborative relationships and excellent communication with key stakeholders including Global Marketing, Sales & Education, Retail Operations, external suppliers and retail partners.

• Drive local eventing including the coordination of Masterclasses.

• Develop, drive and implement promotional campaigns, special events and any other tactical opportunities as well as measuring & sharing the results of these initiatives with the wider team.

• Support the team with the launch of the Charlotte Tilbury brand in new stores and markets across the region.

• Budget management, including the timely and accurate raising of Purchase Orders to deliver all marketing activity within the agreed budget.

• Offer creative support as well as administrative support to the marketing department.

• Point of contact for all marketing related queries from the field and head office teams.

• Create and cross check the marketing communications to head office and field teams including the timely preparation of weekly updates and Launch Activation Packs.

• Contribution to and preparation of marketing reports as and when required.

Who you will work with

You will report directly into our wonderful Marketing Manager, Southern Europe.

Build collaborative relationships and excellent communication with key stakeholders across the business, including Global Marketing, Commercial, Sales & Education, Retail Operations, external suppliers and retail partners. As well as the wider EU team!

About you

You have some experience in a similar Marketing Executive position, within Beauty or Fashion.

Ability to work under pressure, meet deadlines in a timely manner, ruthlessly prioritise and manage multiple stakeholders with ease.

You have the confidence to work well on your own as well as part of a team, you are a huge collaborator!

Creative and unorthodox thinker, able to push projects forward in an unstructured environment.

Have a flexible and professional attitude, you are hungry to learn and welcome challenge!

An excellent communicator comfortable presenting, able to influence and effectively articulate your point of view.

Have exceptional organisational and prioritising skills and show great attention to detail and be results-driven.

Excellent English written and verbal skills.

A natural curiosity, passion and love for the beauty industry!

Benefits

Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

We’re a hybrid model with flexibility, allowing you to work how best suits you.

25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.

Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

Financial security and planning with our pension and life assurance for all.

Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues.

Bring your furry friend to work with you on our allocated dog-friendly days and spaces.

And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow our LinkedIn page!

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The Field Sales Manager role is responsible for leading defined area of teams to deliver market leading retail sales and growth. They will be instrumental in driving profitability and sustainability through retail sales and ensuring that we provide consistent magical customer experience across the area retail estate.

Key Responsibilities:

• Build a High Performance Team of Store Leaders
• Create engagement improvement plan along with the Flagship Business Manager and training counterpart
• Drive Field Türkiye Team to deliver retail sales in line with forecast commitments
• Feed into the store level forecasts set by the commercial team, and align on associated targets with the Regional Sales Manager
• Work closely with senior commercial counterparts on building regional strategy and ensuring focus on every retail partner

Commercial Leadership of the area

• Drive Field Türkiye Team to deliver retail sales in line with forecast commitments, achieving total retail sales across the country while improving KPI (ATV, services, skincare, eventing, TTH, attrition rate, vacancy rate, turnover rate, engagement etc)
• Feed into the store level forecasts set by the commercial team, and align on associated targets with the Regional Sales Manager

Development and Execution of Retail Strategy

• Work in close collaboration with the Training Manager and NAM to develop a launch and sustain plans for all stores and NPD & coaching on sales
• Lead initiatives to differentiate department store concessions, and the Specialty model

Effective Cost Optimisation

• Manage all retail staffing costs, including recommending FTE levels across all stores working closely with store retail partners
• Manage the in-store payroll budget for the area, submitting and course correcting dependent on trading patterns at each forecast cycle by feeding into the Senior Sales Manager

Reporting Relationships

• Reporting to the Regional Sales Manager of Southern Europe
• Direct reports of 3 Multi Site Business Manager in Sephora and 1 Flagship Business Manager Department store

About You

• Must be able to travel within region Türkiye regularly
• Extensive experience in senior field management or multi-site role, with proven experience of building talent and delivering retail growth in luxury beauty industry
• Strong people leader with a passion for developing teams and motivating your teams to go above and beyond!
• Target-focused and results-driven with excellent numerical and analytical skills
• Effective communicator, both written and verbal
• Excellent presentation skills and classroom delivery
• Competent PC skills in all Microsoft Office, particularly Excel and PowerPoint
• Personable and approachable; able to build rapport quickly with the ability to influence others
• Self-starter; able to motivate oneself and others
• Comfortable working in ambiguity
• Solution-oriented
• Structured and organised
• Ability to manage multiple priorities and adapt to changing priorities
• Team spirited!

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Key Responsibilities: Assist in various tasks across departments as needed, ensuring smooth operational flow. Support the execution of campaigns, events, and promotions to ensure brand integrity. Participate in brainstorming sessions and contribute innovative ideas to enhance team projects. Maintain communication with team members to ensure alignment and collaboration on projects. Provide administrative support and documentation as required. Help foster a positive and energetic workplace atmosphere.

Reporting Relationships: This role reports to the designated project manager or team lead.

Requirements: Previous experience in a related field (beauty, marketing, events) is preferred but not mandatory. Strong communication and interpersonal skills. A proactive and self-motivated attitude. Ability to work both independently and as part of a team. Flexibility to adapt to various tasks and changing priorities. Passion for the beauty industry and a desire to learn and grow. Organizational skills with attention to detail.

Even though we have requirements our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

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As Ethical Trade Manager, you will own one of our key programmes within our Sustainability Strategy driving our Ethical Trade ambitions ensuring we are progressing against our KPI's and mobilising business initiatives in support of our strategy.

Key responsibilities include:

• Management of the Ethical Trade Programme and our approach to responsible sourcing, in line with our overarching Sustainability strategy and to meet stakeholder expectations.

• Lead Supply Chain Human Rights Due Diligence development and implementation including scheduling and managing social audits, building relationships with suppliers, ensuring all supplier sites have completed self-assessment questionnaires, identifying and prioritising audits on a risk basis.

• Provide subject matter expertise on Ethical trade, Modern Slavery and Human Rights Due Diligence, requirements (current and emerging) and reporting expectations in regions where the business operates.

• Partner with Procurement, Quality, NPD and other internal business partners on new supplier selection, onboarding, ongoing management and responsible exit.

• Input key findings on Supplier ethical performance into balanced scorecards and provide recommendations and guidance on appropriate next steps.

• Work with our commercial teams to ensure that we are aligned with our brand partners and customers contractual expectations in relation to supplier labour standards and monitoring requirements.

• Provide reports on on-site due diligence efforts at Sustainable Business Committee and prepare case studies and supporting inputs for reporting, including preparing the drafts for the Modern Slavery Statement.

• Map Internal and External Stakeholder Expectations regularly. Stay informed of key issues in sector, compliance, market trends and campaigns.

• Manage relationships with third party partners and auditing providers.

• Develop and deliver internal training on Ethical Trade and Modern Slavery to deepen understanding and help teams recognise how it relates to their role.

• Engage with Supply Chain and Commercial teams to build understanding and development of responsible purchasing practices including introduction of KPIs and supplier feedback.

• Identify key areas required for Suppliers to build awareness and knowledge of best practice. Create a supplier training plan and work with internal teams and where applicable external providers to develop content such as toolkits, webinars and workshops.

• Track attendance and collect feedback to assess impact and changes that the training has created.

• Support other Sustainability related tasks such as managing ethical projects, tailoring documents, policies and preparing presentations for committees and vendor summits.

We are looking for an experienced Ethical Trade professional with a strong background in Human Rights Due Diligence, supplier audits and utilising third-party platforms such as Sedex. The ideal candidate will have a good understanding of relevant principles (UNGP, OECD), industry standards and audit methodologies (e.g. ETI Code, Sedex SMETA, amfori BSCI) and preferably also ILO Conventions and Dhaka Principles.

The successful candidate will be able to travel both in the UK and internationally if required and have excellent communication and organisational skills. Ability to engage a range of audiences and communicate complex issues in an easy to understand manner is essential.

Why join us?

• Be a part of this values-driven, high-growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves.

• We're a hybrid model with flexibility, allowing you to work how best suits you.

• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.

• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.

• Financial security and to work with you on our allocated dog-friendly days and spaces and not to forget our generous product discount and gifting!

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A lead artist has a track record of delivering results at retail artist level and can lead by example and coach retail artist teams to succeed.

Key responsibilities include leading by example to consistently achieve and exceed personal sales goals and KPIs, creating brand awareness through the sharing and demonstration of strong product knowledge, and being proactive in booking appointments and maximizing every consultation.

The ideal candidate will have a passion for the Charlotte Tilbury brand, engaging and personable communication skills, and experience as an artist with a proven track record in driving personal sales.

Benefits include a structured induction programme, structured career development, and exclusive access to new products and launches.

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Your responsibilities will also include creating a magical customer experience by building genuine emotional connections with customers, owning your store statistics, and determining the steps needed to control future risks and opportunities. You will think outside the box with your calendar-year plan, taking into account new product launches and the consequences of the previous year's activity/market. You will demonstrate a clear understanding of entrepreneurship by proposing plans, events, and other activities to achieve commercial success.

You will also be responsible for managing stock levels through sales, audits, and inventory counts, analyzing all available information to provide proactive advice to the Field Sales Manager. You will manage personnel planning, continuous talent management, and succession planning for your team. You will handle complex HR issues in accordance with the company's HR policy and procedures, and seek advice and guidance when necessary.

You will claim ownership of the entire recruitment process in your store, proactively seeking out exceptional talent and providing all applicants with a magical experience. You will determine the training needs of your team in collaboration with the Field Training Manager and provide feedback on areas for improvement. You will stimulate your business KPI performance and build on it to achieve leading results and remain number one, including growth.

You will ensure that the best customer experience is delivered by embedding the methodology of magical service and building brand awareness by creating lasting emotional connections with customers. You will own your store statistics and determine the steps needed to control future risks and opportunities. You will work in a hybrid environment, with some remote work options.

We offer a structured induction program, Charlotte's Magic Academy, which trains you for all aspects of the role you will need to succeed in delivering a counter business manager experience. During your first months in the role, you will also receive follow-up training. The training is focused on craftsmanship and commerce, and you will gain a full understanding of our craftsmanship and expectations regarding service.

We also offer a structured career development program, where our team of sector experts will support and work with you to explore your learning potential and career goals. You will receive exclusive product launches, a full Charlotte Tilbury look after completing Charlotte's Magic Academy, and other fantastic benefits such as a life insurance policy, free birthday off, team sales bonuses, and more.

At Charlotte Tilbury, our mission is to enable everyone in the world to be the best version of themselves. We support this by encouraging and welcoming people with different backgrounds, voices, opinions, and perspectives to join our growing global workforce. By doing so, we can better serve our communities, customers, employees, and candidates participating in our recruitment process.

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The eCommerce Coordinator will focus on executing supporting business goals by analysing sales and inventory data, preparing reports, and aiding in forecasting.

Key responsibilities include assisting with tracking performance against KPIs, identifying trends and providing financial insights to help make strategic decisions and ensure the right products are available to customers.

The role requires strong analytical skills, good communication, and proficiency in Excel.

As a eCommerce Coordinator you will:

Trading & Commercial Support

• Assist in compiling weekly and monthly performance reports; highlighting key trends for review

• Support the tracking and impact reporting of OOS items and product availability, cascading this clearly and consistently to all key colleagues where it affects our plans and communications

• Maintain and update evergreen and ad hoc reports with accuracy and timeliness

• Help gather insights from customer feedback and returns to support optimisation efforts

• Own staff gifting assortment and logistics in partnership with the People Team

• Execute the implementation of price changes across platforms, ensuring deadlines are met and support the scoping of a more efficient way to scale this process

• As needed - support with NPD merchandising updates (or similar) or QA

• As required support in trouble shooting across the Digital Team as it pertains to stock availability and cover (inc customer care)

Operational Excellence

• Establish global working relationships with supply chain to track product availability and deliver timelines

• Execute stock updates and provide details of the process to aid scoping of an automated solution. With a keen eye share any anomalies or surprises for escalating, challenging where stock has moved to and solutions to retain

• Help align trading calendars with order forecasts and shipping schedules, updating the website with any delays or changes to SLA

• Act as a critical partner for major eventing co-ordinating stock requirements and re-dress globally ensuring we are optimised in our assortment and availability

• Coordinate the receipt of ancillary items (e.g., gift wrap, samples) into the correct warehouses keeping trade and product updated

• Maintain Subscription SKU tracking

• Own tracking loyalty stock levels ensuring we do not go out of stock

• Stay informed of legal updates and assist in implementing compliance changes across the site

• Collaborate with product and content teams to support major eventing and new product development (NPD) tracking

• Communicate peak cutoffs, SLA planning, and shipping optimisations/changes to broader team

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Responsibilities:

• Increase our KPIs and exceed expectations
• Convert customers into Charlotte Tilbury ambassadors
• Teamwork is key to success
• Provide excellent customer service and embody our brand style

Requirements:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• German language proficiency at level B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with prize chances

Our Mission:

At Charlotte Tilbury, our mission is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global team. This benefits our communities, customers, employees, and applicants participating in our selection process.

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Your key responsibilities will include:

• Increasing our KPIs and exceeding expectations
• Transforming customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our style

Your qualifications should include:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• German language proficiency level B2

Benefits include:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with win chances

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Your main responsibilities will include:

• Increasing sales and exceeding targets
• Converting customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our brand style
• Building long-lasting relationships with customers through your professional artistry skills, exceptional product knowledge, and passion for delivering outstanding results

Requirements:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with prize chances

Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global team. This benefits our communities, customers, employees, and applicants participating in our selection process.

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Requirements:

• Increase our KPIs and exceed expectations
• Transform customers into Charlotte Tilbury ambassadors
• Teamwork is key to success
• Provide excellent customer service and embody our style

Qualifications:

• Experience in the beauty industry or similar field
• Enthusiasm for Charlotte Tilbury and willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• German language level B2

Benefits:

• 30 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they launch
• Employee discounts
• Internal competitions with prize chances

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Your key responsibilities will include:

• Increasing our KPIs and exceeding expectations
• Transforming customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our style
• Approaching passers-by, sparking curiosity, and inviting them into the store with targeted traffic-stopping techniques

Requirements:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they are released
• Employee discounts
• Internal competitions with winning chances

Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, convictions, beliefs, and perspectives and welcoming them into our growing global workforce. This benefits our communities, customers, employees, and applicants participating in our selection process.

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Steering our KPIs upwards and exceeding expectations Transforming customers into Charlotte Tilbury ambassadors Teamwork is essential for your success Providing excellent customer service and embodying our style

Your qualifications should include:

Experience in the beauty industry or a similar field Enthusiasm for Charlotte Tilbury and the willingness to represent our brand Ideally, experience as a make-up artist Positive attitude, energy, and customer-oriented thinking Deutsch level B2

Benefits:

29 days of holiday plus birthday off Charlotte's Magic Academy for personal development Continuous support and genuine growth opportunities Receive new products in advance Employee discounts Internal competitions with chances to win Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, convictions, beliefs, and perspectives and welcoming them into our growing global workforce. This benefits our communities, customers, employees, and applicants participating in our selection process.

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Our ideal candidate will have experience in the beauty industry or a similar field, be enthusiastic about Charlotte Tilbury and willing to represent our brand, and possess a positive attitude, energy, and customer-oriented thinking. Ideally, you will have make-up artist experience.

As a member of our team, you will enjoy a range of benefits, including 29 days of holiday plus your birthday off, access to Charlotte's Magic Academy for personal development, continuous support and genuine growth opportunities, and employee discounts.

At Charlotte Tilbury, our mission is to enable people worldwide to show their best side. We achieve this by supporting people of diverse backgrounds, beliefs, and perspectives and welcoming them into our growing global workforce.

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Your main responsibilities will include:

• Increasing sales and exceeding targets
• Converting customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our brand style
• Building long-lasting relationships with customers
• Understanding the diversity of our products and tailoring your style to meet the needs of each customer

Requirements:

• Experience in the beauty industry or a similar field
• Passion for Charlotte Tilbury and willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they're released
• Employee discounts
• Internal competitions with a chance to win

Our mission is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global team.

We would be delighted to welcome you to our dream team... Apply today!

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This position requires an individual who is passionate about luxury beauty products and possesses excellent leadership, business acumen, and customer service skills.

As a Counter Manager, you will be responsible for managing daily operations, leading a team of Beauty Advisors, and ensuring the highest standards of customer satisfaction are met.

You will execute the brand's vision and strategies through effective merchandising, training, and customer engagement initiatives.

We offer a structured induction programme – Charlotte’s Magic Academy – which trains on all aspects of the role, focusing on artistry and commerce.

Benefits include access to Tilbury Treats, a rewards platform, and other fabulous benefits such as life assurance, birthdays off work, and team sales incentives.

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Your key responsibilities will include:

• Increasing KPIs and exceeding expectations
• Converting customers into Charlotte Tilbury ambassadors
• Providing excellent customer service and embodying our brand style
• Approaching passersby, sparking curiosity, and inviting them into the store with targeted traffic-stopping techniques

Requirements:

• Experience in the beauty industry or a similar field
• Enthusiasm for Charlotte Tilbury and the willingness to represent our brand
• Ideally, make-up artist experience
• Positive attitude, energy, and customer-oriented thinking
• Deutschniveau B2

Benefits:

• 29 days of holiday plus birthday off
• Charlotte's Magic Academy for personal development
• Continuous support and genuine growth opportunities
• Receive new products before they're released
• Employee discounts
• Internal competitions with prize chances

Our mission at Charlotte Tilbury is to enable people worldwide to show their best side. We achieve this by supporting people of different backgrounds, beliefs, and perspectives and welcoming them into our growing global team. This benefits our communities, customers, employees, and applicants participating in our selection process.

WE WOULD BE DELIGHTED TO WELCOME YOU TO OUR DREAM TEAM... APPLY TODAY!

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Key responsibilities:

• Work at a fast pace to meet and exceed KPIs
• Be motivated to achieve your goals and be the best possible version of yourself
• Not only meet but exceed customer expectations
• Build strong relationships with colleagues and management, contributing to a sense of teamwork in all aspects of the role
• Promote a world-class artistic ability and exceptional customer experience
• Adapt easily to activities, customers, and opportunities to open yourself up to exceptional success
• Follow our Personal Care Standards to the letter, knowing what it means to look good and not being afraid to show it

Ideal candidate:

• Ideally a level 3 qualification in Beauty Therapy
• Ideally have some experience as a Sales Advisor
• Aspire to be part of a beauty brand that revolutionizes the way it's seen and continues to grow
• Adore everything about Charlotte Tilbury and aren't afraid to spread the word
• Ideally have experience in applying makeup and know how to adapt your style to different customers with different needs
• Promote positivity and be able to think without limits to shine your energy
• Receive constructive feedback positively and easily put suggested actions into motion

Benefits:

• We offer a structured induction program, the Magic Academy of Charlotte. This exclusive and tailored training course teaches you all the aspects of the role you need to succeed in providing a red-carpet experience to customers, with follow-up training provided during the first few months of work.
• Career development: Our team of industry experts will support and work with you to explore your learning potential and career objectives
• Receive exclusive launches of our incredible products before others; also receive a full Charlotte Tilbury look once you've completed the Magic Academy of Charlotte to support the brand as much as possible
• Access to Tilbury Surprises, our rewards platform that allows you to save and get exclusive discounts on anything from gym memberships to movie tickets
• Other fantastic benefits such as life insurance, birthday day off, team sales incentives, and more

At Charlotte Tilbury Beauty, our mission is to enable everyone in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, convictions, and perspectives in our organization. In this way, we serve our communities, customers, employees, and candidates better through our recruiting process.

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You will combine your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections. You will believe in the product being accessible to everybody – and you can adapt your style to suit the needs of your customer.

Key responsibilities include:

• Working at a fast pace to achieve and exceed KPI's
• Building solid relationships with team members and management contributing to a sense of teamwork in all aspects of the role
• Championing the art of world-class artistry and an impeccable customer experience
• Adapting your approach to activities, customers and opportunities to open up for stratospheric success

You will have ideally an NVQ-3 in Beauty Therapy and some experience as a Sales Advisor. You will aspire to be part of a beauty brand that disrupts the way it is seen – and continues to grow. You will love all things Charlotte Tilbury – and are not afraid to spread the word.

Benefits include:

• On the job training
• The opportunity to attend Charlotte's Magic Academy
• Opportunities to disrupt processes (in a positive way!) and have your voice truly heard
• The opportunity to be part of a company where we celebrate our achievements, and you are included
• Exclusive launches of our incredible products before anyone else
• A full Charlotte Tilbury look once you pass your probation
• An incredible staff discount, and access to Tilbury Treats – our very own rewards platform

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You will work as a Beauty Expert at Stansted Airport, providing exceptional customer service and expertise in beauty products.

About the Role

• You will work at a fast pace to achieve and exceed KPI's, exceeding expectations and being the best you can be.
• You will be a team player, understanding your impact and how vital your role is, adapting to change at the last minute and supporting your managers and colleagues.
• You will champion the art of world-class artistry and an impeccable customer experience, recreating the magic of Charlotte Tilbury makeup looks on customers and offering advice and guidance.
• You will follow the company grooming standards to a tee, knowing what good looks like and displaying this.

About You

• You will ideally have experience as a Sales Advisor, preferably in a fast-paced environment such as beauty, retail or FMCG.
• You will aspire to be part of a beauty brand that disrupts the way it is seen and continues to grow, loving all things Charlotte Tilbury and spreading the word.
• You will have experience in applying makeup and adapting your style to different customers with different needs.
• You will champion positivity and think in a limitless way, making your energy shine.
• You will be flexible to work on a shift basis, including early shifts and late shifts.

Why join us?

• You will be set up to succeed, receiving on-the-job training and the opportunity to attend Charlotte's Magic Academy, empowering you to live the magic in your role.
• You will have opportunities to disrupt processes in a positive way and have your voice truly heard.
• You will be part of a company that celebrates achievements and includes you, with a real scope for growth and progression to support your development.
• You will receive exclusive launches of our incredible products before anyone else, as well as a full Charlotte Tilbury look once you pass your probation.
• You will enjoy an incredible staff discount and access to Tilbury Treats, our rewards platform.

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Responsibilities:

• Work at a fast pace to meet and exceed KPIs
• Be motivated to achieve your goals and be the best possible version of yourself
• Build strong relationships with team members and management, contributing to a sense of teamwork in all aspects of the role
• Promote a world-class artistic ability and impeccable customer experience
• Adapt your approach to activities, clients, and opportunities to achieve exceptional success
• Follow our company's personal care standards, knowing what it means to look good and not being afraid to show it

Requirements:

• Ideally, a level 3 professional qualification in Beauty Therapy
• Ideally, some experience as a Sales Advisor
• Aspiring to be part of a beauty brand that revolutionizes the way it is seen and continues to grow
• Experience in applying makeup and adapting your style to different clients with varying needs
• Promoting positivity and being able to think without limits to shine your energy
• Receiving constructive feedback positively and taking action easily

Benefits:

• We offer a structured induction program, the Magic Academy of Charlotte
• A structured work development program: our sector experts will support and work with you to explore your learning potential and work objectives
• Exclusive product launches before others; you will also receive a complete Charlotte Tilbury look once you have completed the Magic Academy of Charlotte, to support the brand as much as possible
• Access to Tilbury Surprises, our rewards platform that allows you to save and get exclusive discounts on anything, from gym memberships to movie tickets
• Other fantastic benefits such as life insurance, birthday holiday days, team sales incentives, and more

In Charlotte Tilbury Beauty, our mission is to enable everyone in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, convictions, and perspectives in our organization. By doing so, we serve our communities, customers, employees, and candidates better in our recruitment process.

Charlotte Tilbury is a fast-paced and dynamic environment where agility, a desire to offer the best, and a desire to be part of a global #dreamteam are essential. Although we have requirements, our experience and background are only a guide, and we love welcoming candidates with more or less declared experience, provided they can demonstrate the necessary skills.

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Key responsibilities include:

• Providing world-class artistry and an impeccable customer experience
• Championing the art of beauty and being a Charlotte Tilbury brand ambassador
• Recreating the magic of Charlotte Tilbury makeup looks on customers and offering advice and guidance
• Following company grooming standards to a tee

Ideal candidates will have had some experience as a Sales Advisor in a fast-paced environment such as beauty, retail, or FMCG. You will be required to be flexible to work on a shift basis, including both early shifts and late shifts.

We offer on-the-job training, opportunities to attend Charlotte's Magic Academy, and a chance to be part of a company where we celebrate our achievements and include you. With a real scope for growth and progression to support your own development.

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Key responsibilities include:

• Working at a fast pace to achieve and exceed KPI's
• Providing world-class artistry and an impeccable customer experience
• Championing the art of beauty and makeup
• Following company grooming standards

Requirements include:

• Previous experience as a Sales Advisor in a fast-paced environment
• Experience in applying makeup and adapting to different customers' needs
• Flexibility to work on a shift basis, including early shifts and late shifts

Benefits include:

• On-the-job training and opportunities to attend Charlotte's Magic Academy
• Exclusive launches of new products
• Staff discount and access to Tilbury Treats rewards platform

At Charlotte Tilbury Beauty, we empower everybody in the world to be the most beautiful version of themselves. We celebrate and support diversity, inclusivity, and individuality.

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You will play a crucial role in empowering our customers to be the most beautiful version of themselves, so they have the confidence to achieve their dreams.

As a Beauty Expert, you will be based on the shop floor, responsible for combining your expert artistry skills with exceptional product knowledge and a passion for building lasting emotional connections with customers.

Key Responsibilities:

• Work at a fast pace to achieve and exceed KPI's, feeding on the buzz of achieving your goals and being the best you can be.
• Build solid relationships with team members and management, contributing to a sense of teamwork in all aspects of the role.
• Champion the art of world-class artistry and an impeccable customer experience, passing on your knowledge to customer after customer.
• Adapt your approach to activities, customers, and opportunities to open up for stratospheric success.

Ideal Candidate:

• Ideally an NVQ-3 in Beauty Therapy.
• Experience as a Sales Advisor in a fast-paced environment such as beauty, retail, or FMCG.
• Passionate about beauty and willing to spread the word about the brand.
• Experience in applying makeup and adapting your style to different customers with different needs.

Why Join Us?

• Structured induction programme, Charlotte's Magic Academy, which trains on all aspects of the role.
• Structured career development, with a team of industry experts to support and work with you to explore your learning potential and career goals.
• Exclusive launches of our incredible products before anyone else, and a full Charlotte Tilbury Look on completion of Charlotte's Magic Academy.
• Access to LifeWorks and other fabulous benefits such as life assurance, birthdays off work, team sales incentives, and many more.

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