Our goal is to double R&D output per engineer over the next 12 months across a team of around 80 engineers, and this role is key to achieving that. You'll focus on improving the developer experience, including CI, build tooling, codebase health, deployment paths, and AI-assisted development loops.

As a Staff Engineer, you'll own the end-to-end developer experience for around 80 engineers. Your responsibilities will include:

• Leading the goal of doubling R&D output per engineer
• Staying hands-on and shipping work yourself, making low-risk, high-leverage changes in unfamiliar code
• Building credibility and relationships with the engineering team to get buy-in for your ideas
• Pushing the frontier on agentic coding tooling, evaluating it, rolling it out, and measuring its effectiveness

To succeed in this role, you'll need:

• A strong software engineering background with real production experience
• Experience inside a platform engineering organisation or leading AI and developer tooling efforts
• Evidence of making engineering teams measurably faster
• Exposure to meaningful scale and its associated problems
• Fluency with agentic coding tools and a good instinct for when to trust them
• Influence skills to lead everyone and manage no one
• An intolerance for going slowly and a high tolerance for trying new things

Additional experience that's useful includes:

• Deep CI/CD experience
• Time in a high-performance engineering environment
• Breadth across languages and stacks
• Experience instrumenting and reporting on developer productivity

We offer a range of benefits, including:

• Flexible work arrangements, including working from anywhere in the world for up to 6 weeks a year
• 20 days paid annual leave plus 10 days sick & carer's leave
• 16 weeks paid parental leave for primary carers
• A remote-work allowance for home-office kit, co-working, or working elsewhere
• Confidential EAP & mental health support
• Support for learning and growth, including time and budget for conferences, courses, and coaching
• Retirement and health coverage (based on your region)

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At Buildkite, our mission is to unblock every developer on the planet. We've rethought how software delivery should work and built a platform that is fast, reliable, secure, and able to scale to the needs of demanding high-growth technology companies globally, including Airbnb, Shopify, Canva, PagerDuty, Lyft, and Pinterest.

Job Overview

We're hiring a Senior Platform Engineer to join our Platform engineering organisation. The Platform team builds and operates the shared foundations that help Buildkite teams ship and scale products securely and reliably.

This is a hands-on role for a senior platform engineer with strong cloud and infrastructure foundations. You'll design and operate reliable Kubernetes platforms across multiple clusters, solve distributed-systems challenges, automate infrastructure at scale, and take ownership of the systems you build.

About the Team

Our mission is to build the foundations that let Buildkite teams ship, operate, and scale products securely and reliably. We make the reliable path the easiest path through paved roads for deployment, observability and security.

Buildkite's customers run some of the world's most demanding CI/CD and emerging AI workloads. As software development accelerates, CI/CD is becoming a major scaling bottleneck. A shared-platform change can affect every product team, while one unusual workload can expose the platform's next limit. The infrastructure underneath must behave accordingly.

Current Challenges

Our current challenges include:

• Self-service, repeatable foundations. Build secure defaults, reusable architecture, automation, tooling, and documentation so teams can provision and operate consistent environments across regions and isolated use cases without tickets or operational hand-offs.
• Kubernetes at production scale. Improve networking, upgrades, patching, capacity management, and recovery without disrupting teams or customers.
• Global and regional resilience. Develop repeatable regional environments, customer routing, disaster recovery, and tested failover. Design for traffic growth, partial failures, hot shards, noisy neighbours, queue pressure, and datastore limits.
• Safe, observable operations. Make infrastructure and application changes easier to deploy, understand, and reverse. Improve observability, capacity planning, incident response, documentation, and runbooks, and demonstrate readiness through tests, dashboards, and recovery exercises.

What You'll Do

• Own substantial parts of Buildkite's AWS and multi-cluster Kubernetes platform from design through production operation.
• Design reusable, self-service automation for provisioning and operating secure, consistent, and isolated platform environments.
• Deliver regional architecture, request routing, disaster recovery, and tested failover capabilities.
• Improve Kubernetes networking, upgrades, patching, scaling, observability, capacity management, and recovery.
• Make infrastructure and deployments safer through secure defaults, progressive delivery, automated guardrails, clear health signals, and fast rollback.
• Partner with product teams to diagnose distributed-system problems across service, datastore, network, and platform boundaries.
• Turn incidents, capacity limits, and operational signals into durable engineering improvements.
• Write well-tested, observable, documented, and operable systems; lead design discussions, review code, share context, and mentor other engineers.

Skills & Experience We Value

You do not need every item below. We're looking for demonstrated depth in several areas, sound judgement, and the ability to learn the rest.

Core:

• Clear communication and effective collaboration in a distributed team.
• Technical influence: navigating ambiguity, explaining trade-offs, building consensus, and driving cross-team work.
• Developer experience: Experience building CI/CD, internal-platform, or self-service capabilities that make the safe path easier for other engineers.
• Experience owning production systems through growth, failures, migrations, and incidents.
• Production AWS, Kubernetes, and infrastructure-as-code experience.
• Infrastructure as Code: Experience managing production infrastructure with Terraform or an equivalent tool, including DNS, IAM, monitoring, and secrets.
• Strong reliability practices, including observability, incident response, recovery testing, and operational improvement.
• Experience building platforms or self-service capabilities that make secure, reliable delivery easier for engineers.

Useful additional experience:

• Multi-region or multi-cluster systems, traffic routing, and disaster recovery.
• Progressive delivery, deployment guardrails, and rollback.
• Platform-level authentication, identity, or compliance controls implemented through engineering rather than paperwork.
• Datastores: Experience operating relational databases, caches, or queues, including migrations, replication, failover, and workload isolation.

A Typical Day Might Include

• Designing a reusable pattern for deploying or upgrading a Kubernetes environment.
• Working through how a service, its data, and its traffic operate safely across regional clusters.
• Reviewing Terraform, an architecture proposal, or a failover plan.
• Investigating a capacity hotspot, queue backlog, network constraint, or datastore limit with a product team.
• Improving a deployment guardrail, health signal, runbook, or recovery exercise.
• Turning an incident action into automation or a safer operational workflow.
• Pairing with or mentoring another engineer on a difficult reliability problem.

Why Join Buildkite

Buildkite combines meaningful technical problems with visible impact. We're remote-first and async by default: we document our reasoning, use meetings intentionally, and protect time for focused work. You'll be trusted to exercise judgement, encouraged to experiment, and supported by colleagues who care about both the work and one another.

Benefits include:

• Work from anywhere in the world for up to 6 weeks a year, on top of a fully remote setup , great work doesn't have to happen from one desk.
• 20 days paid annual leave plus 10 days sick & carer's leave , actively encouraged, we want you to be at your best and time off is a part of that.
• 16 weeks paid parental leave for primary carers (6 for secondary) , becoming a parent is life changing and we're committed to supporting you and your family through it.
• A remote-work allowance for home-office kit, co-working, or working elsewhere , we want you to have everything you need to be set up for success in your role.
• Confidential EAP & mental health support , sometimes life gets hard. You should be able to access the resources and support you need.
• Support for learning and growth , with time and budget for conferences, courses, and coaching so you have the opportunity to grow, improve your craft, and build mastery.
• Retirement and health coverage (based on your region) , build towards your future, your way.

Exact benefits may vary slightly by country. We'll walk through the specifics for your location.

Like all of Buildkite, this role is 100% remote, however it does need to be located in either the ANZ or PST timezone.

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The Senior Engineer - Agents role involves maintaining the Buildkite Agent, an open-source agent crucial for the company's CI platform. The team works at the intersection of technical infrastructure and AI agents, ensuring the agent's reliability and performance.

Responsibilities

Ship

• Break down complex problems into manageable tasks that can be completed within a short timeframe.
• Own features from conception to deployment and maintenance.
• Design systems that anticipate partial failures and constant changes.

Own

• Dive deep into problems and provide solutions.
• Participate in Sweep, a rotation that involves handling incoming issues and providing support.
• Contribute ideas to the roadmap and execute plans.
• Manage incidents and prevent minor issues from escalating.

Communicate

• Clearly articulate actions, findings, and concerns to both technical and non-technical audiences.
• Collaborate with peers through pairing, code reviews, and feedback.
• Utilize AI tooling effectively to solve problems.

Requirements

• Proficiency in Go or Ruby, with a willingness to work in either language.
• Experience with production environments and a track record of shipping features.
• Strong communication skills and the ability to work collaboratively.

Nice to Have

• Experience with Kubernetes, AWS, Terraform, PostgreSQL, React, and GraphQL.
• Background in developer tooling, CI/CD, or similar fields.

Benefits

• Flexible work arrangements, including remote work and a work-from-anywhere policy for up to 6 weeks a year.
• Generous leave policies, including 20 days of annual leave and 10 days of sick and carer's leave.
• Comprehensive parental leave and support for learning and growth.
• Access to confidential EAP and mental health support.

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You'll play a vital role in shaping the support team's evolution into a function that balances reactive and proactive work, spending half your time designing and implementing scalable tools, processes, and open source contributions that create a world-class customer experience.

This role is a perfect opportunity for a Software, DevOps, or Infrastructure expert who is customer obsessed and thrives on solving tough technical problems for some of the world's most innovative engineering teams.

Responsibilities:

• Independently resolve highly technical CI/CD, software, and infrastructure issues for enterprise customers
• Provide support through Slack, Zoom, Email, Plain, and Community Forum
• Lead customer-facing retrospectives and planning sessions to improve their Buildkite experience
• Identify opportunities to prevent future support issues and drive the design and implementation of proactive solutions
• Contribute to and maintain open source tools such as Bash plugins and Golang-based utilities
• Publish documentation updates and proactive communications that improve the customer journey
• Act as a voice for customers, ensuring their feedback shapes internal product and process improvements
• Own and improve support workflows, simplifying how the team operates and delivers
• Share learnings from customer work to strengthen alignment with Product and Engineering
• Mentor peers and foster an inclusive, supportive environment within the team

Requirements:

• Customer Centric Mindset – Deep commitment to delivering world-class support with empathy and patience
• Technical Expertise – Strong coding or scripting ability with experience in Bash, Ruby on Rails, or Golang
• DevOps and Cloud Knowledge – Solid experience with CI/CD tools and platforms including Linux, AWS, GCP, Azure, Terraform, and Kubernetes
• Problem Solving Skills – Confident in independently tackling complex technical issues and guiding customers to solutions
• Autonomous and Proactive – Able to work independently, identify opportunities early, and take initiative to drive meaningful improvements
• Excellent Communication – Skilled at articulating technical detail clearly to customers and internal teams across distributed environments

Benefits:

• 20 days paid annual leave plus 10 days sick & carer's leave
• An ongoing remote-work allowance to help you do your best work
• Retirement and health coverage (based on your region)
• 16 weeks paid parental leave for primary carers (6 weeks for secondary)
• Confidential EAP & mental health support
• Support for learning and growth – with time and budget for conferences, courses, and coaching
• Flexibility to work from anywhere in the world for up to 6 weeks a year

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We're looking for a Sales Enablement Lead to own how Buildkite develops, equips, and scales its go-to-market team. This is a senior individual contributor role: you'll set the enablement strategy, build the systems and content that run underneath it, and operate with full autonomy across Sales, Marketing, and Product to raise how our sellers ramp, sell, and win. This role reports directly into the CRO.

This is a step up from running programs to owning the function. You'll decide what enablement Buildkite needs over the next 12 months, design it so it scales without you in the room, and connect every program to pipeline and revenue rather than activity. You'll be the person Sales leadership comes to when they need to move a number, and someone the wider GTM team looks to for how enablement is done well.

We're looking for someone who has built enablement or GTM systems before, can point to the revenue outcomes they moved, and has the judgment to work through ambiguity without waiting to be told what to prioritize.

Responsibilities

Own the Enablement Strategy

• Set the enablement strategy end-to-end and align it to Buildkite's revenue goals and GTM priorities.
• Decide what to build, what to retire, and where to focus, using pipeline data, field insight, and close partnership with Sales leadership.
• Anticipate what the GTM team will need as Buildkite scales, and get ahead of it rather than reacting to requests.
• Bring clarity to ambiguous, cross-functional problems and translate them into programs people actually adopt.

Build Systems That Scale

• Design and own a scalable enablement system , onboarding, ongoing skills development, content architecture, and tooling , that holds up as the team grows.
• Build a content and playbook library that stays current with product positioning and the competitive landscape, and is easy for sellers to find and use in the moment.
• Create the operating rhythm (certification, reinforcement, measurement) that turns training into lasting behavior change, not one-off sessions.
• Improve the systems and tools the wider GTM team relies on, reducing friction and manual effort.

Drive Measurable GTM Impact

• Own enablement outcomes and connect program activity to ramp time, seller performance, pipeline, and revenue.
• Lead the enablement rollout of new products, messaging, and GTM motions end-to-end, coordinating across functions to land them.
• Define what “good” looks like for seller capability at each stage of the cycle, and measure against it.
• Balance speed, quality, and impact , ship enablement that's useful now while building toward the long term.

Raise the Bar and Uplift Others

• Set the standard for enablement craft at Buildkite and role model it in your own work.
• Coach and upskill Account Executives, and share expertise with Sales managers so good practice sticks beyond any single program.
• Bring the field's perspective back to Marketing, Product, and Brand to influence how Buildkite builds and positions itself externally.
• Contribute to a psychologically safe, inclusive culture where feedback and experimentation are the norm.

Requirements

• You've spent 6+ years in sales enablement, sales training, or a senior GTM role within B2B SaaS or technical software, and you've owned enablement strategy or systems end to end.
• You design enablement as scalable systems, not a series of sessions , you've built the content architecture, tooling, and operating rhythms that let a GTM team keep improving without you in the middle of everything.
• You can take a messy, cross-functional problem and drive it to a reliable outcome with minimal oversight, setting your own priorities against business goals.
• You connect enablement to revenue, measure what matters, and steer clear of vanity metrics , and you can point to the numbers you've moved.
• You build trust quickly with Sales leadership and senior stakeholders, and bring people with you through clarity rather than authority.
• You facilitate with credibility, write crisp content, and adapt for audiences from new AEs to enterprise sellers.
• You coach, mentor, and raise the standard around you, growing capability across the team.
• You seek feedback, challenge the status quo with curiosity, and keep raising the bar through the quality of your work.

Benefits

• 20 days paid annual leave plus 10 days sick & carer's leave , actively encouraged, we want you to be at your best and time off is a part of that.
• An ongoing remote-work allowance to help you do your best work , we want you to have everything you need, from great wifi to wellness options that are right for you.
• Retirement and health coverage (based on your region) , build towards your future, your way.
• 16 weeks paid parental leave for primary carers (6 weeks for secondary) , becoming a parent is life changing and we’re committed to supporting you and your family through it.
• Confidential EAP & mental health support , sometimes life gets hard. You should be able to access the resources and support you need.
• Support for learning and growth , with time and budget for conferences, courses, and coaching so you have the opportunity to grow, improve your craft, and build mastery.
• Flexibility to work from anywhere in the world for up to 6 weeks a year , great work doesn’t have to happen from one desk.

Compensation

The base salary range is $150,000 - $165,000 USD. Compensation is determined based on geographic location, relevant experience, and qualifications.

Job Data by YubHub.

As one of Buildkite's first Forward Deployed Engineers, you'll take on scoped engagements with strategic customers from design through delivery. You'll work out what customers need, agree on a clear deliverable, build it as production code, and ensure it's handed off successfully.

Responsibilities

• Collaborate with customers to scope engagements before deals close, identifying gaps and opportunities.
• Define clear deliverables, estimates, and exit criteria for engagements.
• Develop core platform features, ensuring high-quality standards.
• Hand off built solutions to Product and Engineering teams.
• Assist in recognising FDE opportunities and explaining the role.

Requirements

• Experience shipping production software end-to-end in recent years.
• Technical expertise comparable to Buildkite's product engineers.
• Ability to translate business needs into technical specifications.
• Comfortable working with large enterprises, handling evaluations, and security reviews.
• Strong scoping skills to define and manage engagement scope.
• Prioritise solving customer problems over selling or building shiny solutions.
• Product judgment to distinguish one-off solutions from broader needs.
• Desire to work closely with customers and build solutions.

Nice to Have

• Experience leading or supporting migrations from other CI/CD systems.
• Background as an early engineer at a developer tools, infrastructure, or B2B SaaS company.
• Familiarity with Buildkite.

Benefits

• 20 days paid annual leave plus 10 days sick & carer's leave.
• Ongoing remote-work allowance.
• Retirement and health coverage.
• 16 weeks paid parental leave for primary carers.
• Confidential EAP & mental health support.
• Support for learning and growth.
• Flexibility to work from anywhere for up to 6 weeks a year.

Compensation

• Base salary range: $223,000 - $247,000 USD.
• Equity-based compensation.
• No commission structure.

Job Data by YubHub.

Responsibilities:

• Follow the money: trace cost signals to technical causes, down to customer-level job costs and state machine changes
• Build and maintain cost models for common and expensive operations
• Rank opportunities into a defensible portfolio: expected saving, risk, effort, and involvement
• Ship fixes: implement safe, measurable optimisations, and partner with engineering teams
• Prove it landed: establish baselines, verify realised savings, and build guardrails and tooling
• Translate between engineering and Finance

Requirements:

• Delivered meaningful, measured AWS savings in a scaled production environment
• Working engineer with hands-on experience in reading, writing, and shipping code
• Strong systems diagnosis skills
• Sound trade-off judgement
• Ability to influence teams without direct management
• Stand behind numbers with robust methodology

Nice to Have:

• Experience with Datadog or observability cost optimisation
• FinOps engineering experience or close collaboration with finance on unit economics and cost attribution
• Built granular cost attribution or automated cost guardrails
• Worked with GraphQL at scale, developer tooling, CI/CD, or cloud infrastructure products
• Scaled SaaS, platform, or observability organisation with a significant AWS footprint
• Finance or commercial background alongside engineering

Benefits:

• Work from anywhere in the world for up to 6 weeks a year
• 20 days paid annual leave, 10 days sick & carer's leave
• 16 weeks paid parental leave for primary carers
• Remote-work allowance for home-office kit, co-working, or working elsewhere
• Confidential EAP & mental health support
• Support for learning and growth with time and budget for conferences, courses, and coaching
• Retirement and health coverage

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Operating with a high degree of independence, you will contribute to company-wide revenue goals by shaping strategic sales outcomes, influencing senior decision-makers, and helping define best practice across the sales organisation.

Responsibilities

Develop New Business and Grow Existing Accounts

• Identify, develop, and close new business opportunities within enterprise accounts
• Build and maintain strong relationships with senior stakeholders across industries
• Lead the full sales cycle from prospecting to closure for complex, high-value deals
• Identify and drive expansion opportunities across multiple business units within accounts
• Prospect strategically using tools such as Sales Navigator, Meet Alfred, Apollo, and Salesforce

Sales Strategy and Execution

• Shape tailored account strategies to align Buildkite’s solutions with customer priorities
• Lead complex sales processes involving multiple decision-makers and technical evaluations
• Accurately forecast revenue and pipeline using advanced methodologies such as MEDDPICC
• Maintain CRM hygiene with complete documentation across long-cycle opportunities
• Partner with leadership and cross-functional teams to secure successful outcomes
• Share insights and improvements to strengthen team processes and sales effectiveness

Customer Engagement

• Collaborate with Solutions Architects to design and deliver solutions that address enterprise-scale needs
• Provide strategic insights to help customers maximise value and adoption
• Represent Buildkite at executive-level meetings, industry events, and conferences
• Act as the voice of the customer by sharing feedback to influence product and strategy internally
• Contribute to Buildkite’s reputation externally by modelling inclusive, customer-first engagement

Requirements

• Proven Sales Experience – Significant experience in B2B SaaS or software sales, with a strong track record of closing enterprise-level deals
• Industry Knowledge – Deep understanding of developer tooling, CI/CD, and cloud platforms such as AWS and GCP
• Strong Relationship Builder – Skilled at influencing both technical stakeholders and senior executives within global enterprises
• Sales Acumen – Expertise in using strategic methodologies such as MEDDIC to navigate complex sales cycles
• Results-Driven – Consistently exceed revenue targets with precise forecasting and reporting capability
• Collaborative and Strategic – Work effectively across functions and contribute to broader sales team capability
• Long-Term Thinker – Able to design and execute account strategies that build sustainable growth and enduring customer relationships
• Leadership & Influence – Share knowledge, mentor peers, and contribute to the development of best practice across the sales organization

Benefits

• Work from anywhere in the world for up to 6 weeks a year, on top of a fully remote setup
• 20 days paid annual leave plus 10 days sick & carer's leave
• 16 weeks paid parental leave for primary carers (6 for secondary)
• A remote-work allowance for home-office kit, co-working, or working elsewhere
• Confidential EAP & mental health support
• Support for learning and growth
• Retirement and health coverage (based on your region)

Compensation

This role offers On-Target Earnings (OTE), split 50/50 between base salary and sales commission. The base salary range is $110,000–$150,000 USD.

Job Data by YubHub.