Responsibilities:

• Generate and consolidate concise summaries of medical reports using established templates and doctors' comments
• Ensure all reports are accurate, clear, and compliant with clinic standards and in a timely manner
• Work closely with healthcare staff to facilitate seamless communication
• Assist in other administrative tasks as required to support clinic operations
• Perform other tasks assigned by the Clinic Manager

Requirements:

• F.5/ DSE or above
• Proficiency in Microsoft Office, fast and accurate English and Chinese typing with care
• Excellent attention to detail and accuracy
• Excellent organisational skills, problem-solving abilities and abilities to manage multiple tasks
• Able to handle sensitive patients' data with confidentiality
• Experience in clinic-related work would be preferred
• Immediate availability would be an advantage

Others:

• You are required to obtain relevant license if your job involves in regulated activities

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Responsibilities:

• Develop and implement policies, procedures, and workflows to optimize clinic operations and patient flow
• Oversee scheduling, inventory management, and equipment/supplies procurement to support seamless clinic functioning
• Monitor and analyze key performance metrics to identify areas for improvement and drive operational excellence
• Serve as the primary point of contact for facilities management, IT support, and other operational partners
• Handle billing to insurance companies and clients
• Back up nursing services during shortage of manpower, including injection services, blood collection, medicine dispensing, and laboratory sample handling
• Handle verbal and written complaints with investigation
• Assist in network doctor/medical practitioner recruitment

Team Leadership:

• Manage and provide guidance to the nursing and healthcare assistant staff, including hiring, training, scheduling, and performance management
• Foster a positive, collaborative team culture dedicated to delivering exceptional patient support
• Identify training needs and coordinate professional development opportunities for the clinical team
• Serve as a clinical subject matter expert, providing coaching and support to the team as needed

Regulatory Compliance:

• Ensure the clinic operates in full compliance with all relevant healthcare regulations, policies, and standards
• Coordinate with quality assurance and risk management teams to maintain accreditation and mitigate operational risks
• Oversee the implementation and maintenance of robust record-keeping, documentation, and reporting systems

Requirements:

• Higher Diploma in Nursing, Healthcare Administration, or a related field with minimum 8 years of experience in a clinic or healthcare facility operations role, with at least 2 years in a supervisory capacity
• Registered with the Hong Kong Nursing Board and holding a valid practicing certificate
• Experience in blood taking and clinical procedures
• Strong leadership, problem-solving, and interpersonal skills to effectively manage a diverse clinical team
• In-depth knowledge of healthcare regulations, policies, and best practices
• Effective communication and stakeholder management skills, both internally and externally

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Responsibilities:

• Oversee day-to-day clinic operations from administration to manpower arrangement
• Support clinic operations, including blood-taking, dispensing, ECG, treadmill, etc.
• Work on procurement and maintain good level of clinic equipment and medical consumable goods
• Provide guidance, training and support for all clinic staff within the clinic
• Supervise and ensure all clinic staff are clinically competent to deliver clinical duties and monitor their performance
• Maintain accurate and up-to-date patient records and documents
• Provide excellent customer service to patients
• Perform other administrative duties as assigned by Clinic Manager

Requirements:

• Minimum 3 years of solid In-Charge experience in out-patient clinics
• Experience in check-up services is a plus
• License of health care assistant is a must
• Strong communication and problem-solving skills
• Proficiency in Microsoft Office applications including Outlook, Word and Excel
• Fluent in Cantonese with good English skills; proficiency in Mandarin is a plus
• Immediate availability is highly preferred
• Must be able to do blood taking, ECG and report abnormal vital signs
• Valid BLS certificate

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Responsibilities:

• Greet and check-in patients upon arrival
• Assist with various clinical tasks
• Perform blood taking, ECG & Treadmill ECG
• Maintain accurate and up-to-date patient records & documents
• Provide excellent customer service to patients
• Perform other administrative duties as assigned by Clinic-in-charge
• Sterilize used medical devices
• Stock and tidy up physician's room

Requirements:

• Form 7 or above or similar education level
• Friendly, willing to help, self-initiative, and considerate
• Experience in the medical field is a must
• Experience in assisting dispensing duty is an advantage but not a must
• Good command of spoken and written English and Chinese, with Mandarin preferred
• Good knowledge of computer software application preferred

Benefits:

• 5.5 working days, Sundays and Public holidays are free days

Note: You are required to obtain relevant licenses if your job involves regulated activities.

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Key Responsibilities:

• Greet patients and visitors warmly and professionally.
• Answer phone calls, schedule appointments, and manage patient inquiries.
• Maintain an organized and efficient reception area.
• Handle emails from external bookings.
• Collect and verify patient information and insurance details.
• Process patient check-ins and check-outs accurately.
• Assist with billing and payment processing as needed.
• Manage medical records and ensure confidentiality.
• Coordinate with medical staff to ensure smooth patient flow.
• Handle administrative tasks such as filing, faxing, and data entry, and tasks assigned by the Clinic Manager.
• Maintain inventory of office supplies and order as necessary.
• Assist in drug dispensing under the supervision of licensed medical staff, ensuring accuracy and compliance with regulations.
• Address patient complaints and concerns with empathy and professionalism.

Qualifications:

• Secondary/High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
• Previous experience in a medical office or customer service role preferred.
• Excellent communication and interpersonal skills.
• Proficient in using office equipment and software (e.g., MS Office, Clinic Solution).
• Strong organizational skills and attention to detail.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of medical terminology and insurance processes is an advantage.
• Cantonese speaker

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Responsibilities:

• Greet and check-in patients upon arrival
• Assist with various clinical tasks
• Perform blood taking, ECG & Treadmill ECG
• Maintain accurate and up-to-date patient records & documents
• Provide excellent customer service to patients
• Perform other administrative duties as assigned by Clinic-in-charge
• Sterilize used medical devices
• Stock and tidy up physician's room

Requirements:

• Form 7 or above or similar education level
• Friendly, willing to help, self-initiative, and considerate
• Experience in the medical field is a must
• Experience in assisting dispensing duty is an advantage but not a must
• Good command of spoken and written English and Chinese; Mandarin preferred
• Good knowledge of computer software application preferred

Benefits:

• 5.5 working days, Sundays and Public holidays are free days

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Responsibilities:

• Support nursing duties and staff on-job training
• Provide excellent customer service
• Assist with medical record handling, photocopying, and filing
• Help with medication dispensing, billing, and stock taking
• Perform ad-hoc assignments as needed

Requirements:

• Form 5 or above, or similar education level
• Friendly, willing to help, self-initiative, and considerate attitude
• Experience in assisting with dispensing duties is an advantage, but not required
• Good command of spoken and written English and Chinese; Mandarin is preferred
• Basic knowledge of computer software applications is preferred

Benefits:

• 5.5 working days, with Sundays and public holidays off

At Blue Care, we believe in empowering our people to find their 'better' – in the work they do, the career they build, the life they live, and the difference they make. Join us and help our customers and the community live Healthier, Longer, Better Lives.

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