This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market , meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets , responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

You will:

Lead your market with disciplined, in-person execution

• Spend approximately 80% of your week in the field , walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.

Establish yourself as the go-to Square expert in your city

• Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
• Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
• Implement a disciplined referral strategy to turn every new customer into future opportunities.

Build a high-velocity pipeline from the ground up

• Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

Master your verticals and sell with precision

• Build deep expertise in key verticals , including restaurants, retail, and services , to diagnose challenges and position the right Square solutions.
• Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

Achieve exceptional results in a high-accountability environment

• Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
• Measure performance frequently and improve continuously.
• Consistently exceed quota within a culture where high standards are the norm.

You have:

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment
• Business development experience (e.g., hunting and cold calling)
• Reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent

Even better:

• 2+ years of payment processing OR related technology (i.e., payroll, loyalty, time management)
• 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

Job Data by YubHub.

Responsibilities:

• Own the global information governance roadmap, establishing review schedules, maintenance priorities, and scalable processes that ensure sales content and knowledge remain accurate, relevant, and up to date.
• Design and implement automated governance workflows that streamline content reviews, approval routing, version control, expiration tracking, and archiving, reducing manual effort and improving consistency.
• Build AI-powered processes to identify outdated, duplicated, or inconsistent information across sales knowledge platforms, helping proactively surface content that requires review or updates.
• Oversee governance of sales email content, including approved outreach templates, nurture sequences, competitive emails, and account management communications, ensuring messaging, claims, and product information remain accurate and current.
• Coordinate cross-functional information reviews, partnering with subject-matter experts across Product Marketing, Product, Competitive Intelligence, Partnerships, Legal, and other teams to validate and maintain critical sales information.
• Establish clear content ownership and accountability, identifying the appropriate stakeholders responsible for reviewing, approving, and maintaining different types of sales knowledge.
• Manage governance workflows and timelines, tracking dependencies, review status, approvals, and outstanding updates to ensure information is maintained on schedule.
• Conduct regular content audits to identify outdated, duplicated, inconsistent, or missing information across sales knowledge platforms and email content libraries.
• Maintain governance standards across Flockjay, email template repositories, and other knowledge channels, ensuring information follows established taxonomy, metadata, version-control, and publishing requirements.
• Partner with Enablement Information Design to operationalize information architecture, content organization, and knowledge management standards across global sales teams.
• Support the governance of competitive and partner integration information, coordinating with the appropriate subject-matter experts to ensure these resources reflect current products, capabilities, and positioning.
• Develop automated reporting and dashboards that provide visibility into content freshness, review completion, governance compliance, and outstanding risks or gaps.
• Identify opportunities to integrate AI and automation into existing knowledge management systems, improving the speed, accuracy, and efficiency of information maintenance.
• Partner with the Global Narrative & AI Lead to develop and test tools that automate repetitive content management tasks and support reliable AI-powered knowledge retrieval.
• Continuously improve governance processes, using data, feedback, and emerging technologies to reduce duplication, eliminate manual bottlenecks, and scale information management globally.

Requirements:

• 6+ years of experience in content operations, knowledge management, information governance, sales enablement, program management, or a related field.
• Experience designing and managing automated workflows for content operations, knowledge management, or business processes.
• Hands-on experience with workflow automation tools, AI-powered platforms, or low-code/no-code solutions.
• Strong understanding of content governance, including review schedules, approval workflows, version control, metadata, and information lifecycle management.
• Experience managing knowledge platforms such as Flockjay, Highspot, Seismic, or similar tools.
• Familiarity with sales email templates, outreach sequences, and the systems used to organize and distribute sales communications.
• Strong project and program management skills, with experience independently managing complex, cross-functional initiatives.
• Experience building dashboards, tracking operational metrics, and using data to identify inefficiencies and improve processes.
• Strong analytical and problem-solving skills, with an ability to translate operational challenges into scalable, technology-enabled solutions.
• Experience partnering with Product Marketing, Product, Competitive Intelligence, Partnerships, Legal, and other subject-matter experts to maintain accurate business information.
• Excellent organizational skills and attention to detail, with the ability to manage multiple workstreams and competing priorities.
• Strong written and verbal communication skills, with the ability to drive accountability and follow-through across cross-functional teams.
• A systems mindset and a proactive approach to identifying opportunities for automation and process improvement.
• Familiarity with AI-powered search, knowledge retrieval, and content management technologies.
• Experience supporting global teams or managing content across multiple markets, products, or business segments.

Job Data by YubHub.

You will:

• Build and coach a high-performing enterprise team
• Generate enterprise pipeline
• Deliver new enterprise acquisition outcomes
• Establish a rigorous operating cadence
• Own account prioritization and coverage
• Raise the bar on deal execution and deal quality
• Codify repeatable sales motions for upmarket growth
• Lead the most strategic deals from the front
• Partner cross-functionally to win
• Turn market insight into business impact

Requirements:

• 10+ years of enterprise or strategic sales experience
• 3+ years of people leadership experience
• Experience leading enterprise teams in complex platform, SaaS, fintech, payments, data, or commerce environments
• Experience building pipeline-generation motions
• Proven ability to build territory, segmentation, and coverage strategies
• Deep experience leading teams through complex, multi-threaded sales cycles
• Commercial acumen to coach teams on pricing, negotiation, business case development, deal structure, and deal economics

Job Data by YubHub.

You will be joining our Restaurant or Generalist team to help build our Sales Development organization.

You will lay the foundation of this sales effort through outbounding to prospective sellers and promoting the value of Square for their business.

As a Business Development Representative, you will work with our Sales team to find new merchants that fit the Square ecosystem.

You will:

• Manage a diverse pipeline of businesses and prioritize outreach to accelerate sales cycles
• Reach out to businesses in your pipeline at scale through cold calling, emailing and social selling
• Promote urgency through a solutions-based sales approach, identifying challenges with businesses and providing targeted value around how Square can help
• Grow your career in sales through frequent developmental opportunities and mentorship from the Account Executive team
• Consistently attain and exceed your monthly quotas

You have:

• A desire to grow your career in sales
• A BA/BS degree or equivalent practical experience
• Personal leadership, authenticity, team player, energy richness, curiosity
• Enthusiasm for developing sales skills through cold calling
• Comfort with operating in a fast-paced, dynamic environment
• Bilingual French & English

We offer remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning.

Job Data by YubHub.

Square is building a best-in-class, high-impact field sales organization, and we are looking for an exceptional Territory Account Executive , someone who consistently exceeds expectations, takes full ownership of their territory, and brings Square’s mission of economic empowerment directly to the businesses that need it most.

This is a field-driven, execution-focused role designed for individuals who thrive in dynamic, demanding environments. You will spend most of your week out in the market , meeting businesses, conducting live demos, and closing deals with confidence. The pace is fast, the expectations are high, and your ability to operate strategically and decisively will determine your success.

You will serve as Square’s presence and competitive advantage in one of our highest-opportunity markets , responsible for building pipeline from the ground up, elevating Square’s visibility in your community, establishing high-value partnerships, and helping local businesses grow through our ecosystem of industry-leading software and hardware.

You will:

Lead your market with disciplined, in-person execution

• Spend approximately 80% of your week in the field , walking your territory, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square’s full product suite.

Establish yourself as the go-to Square expert in your city

• Build strong, trust-based relationships with local sellers by being present, reliable, and value-driven.
• Partner cross-functionally to ensure a seamless onboarding experience and fast time-to-value for new sellers.
• Implement a disciplined referral strategy to turn every new customer into future opportunities.

Build a high-velocity pipeline from the ground up

• Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Work with channel partners to generate a consistent, high-quality referral stream that grows over time.

Master your verticals and sell with precision

• Build deep expertise in key verticals , including restaurants, retail, and services , to diagnose challenges and position the right Square solutions.
• Sell consultatively and competitively, staying proactive and strategic throughout the sales cycle.

Achieve exceptional results in a high-accountability environment

• Maintain strong operational rigor in Salesforce: track activity, manage pipeline, and forecast accurately.
• Measure performance frequently and improve continuously.
• Consistently exceed quota within a culture where high standards are the norm.

You have:

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment
• Business development experience (e.g., hunting and cold calling)
• Reliable transportation and live in the market you are serving
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent

Even better:

• 2+ years of payment processing OR related technology (i.e., payroll, loyalty, time management)
• 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

Job Data by YubHub.

You will:

• Lead your market with disciplined, in-person execution
• Establish yourself as the go-to Square expert in your city
• Build a high-velocity pipeline from the ground up
• Master your verticals and sell with precision
• Achieve exceptional results in a high-accountability environment

Requirements:

• 3+ years of sales experience in a full cycle closing role with field sales experience
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• Ability to drive deals independently in a fast-paced, dynamic environment
• Business development experience (e.g. hunting and cold calling)
• Reliable transportation and living in the market you are serving
• Collaborative and team player mentality
• Prior Salesforce experience or equivalent

Preferred Qualifications:

• 2+ years of payment processing OR related technology (i.e. payroll, loyalty, time management)
• 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers or services based businesses)

Compensation:

• The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The salary range for this position is:

Zone A: $44.84-$67.26 USD Zone B: $41.70-$62.56 USD Zone C: $39.46-$59.20 USD Zone D: $37.20-$55.80 USD

Job Data by YubHub.

You will:

• Lead your market with disciplined, in-person execution, spending ~80% of your week in the field, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square's full product suite.
• Establish yourself as the go-to Square expert in your city by building strong, trust-based relationships with local sellers.
• Develop a repeatable top-of-funnel engine through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Master your verticals and sell with precision, building deep expertise in key verticals such as restaurants, retail, and services.
• Achieve exceptional results in a high-accountability environment, maintaining strong operational rigor in Salesforce and consistently exceeding quota.

Requirements:

• 3+ years of sales experience in a full cycle closing role with field sales experience.
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals.
• Ability to drive deals independently in a fast-paced, dynamic environment.
• Business development experience (e.g., hunting and cold calling).
• Reliable transportation and living in the market you are serving.
• Collaborative and team player mentality.
• Prior Salesforce experience or equivalent.

Nice to have:

• 2+ years of payment processing or related technology experience.
• 1+ years of relevant audience experience (experience working in/selling to restaurants, retailers, or services-based businesses).

Salary:

• The salary range for this position varies based on location. For U.S. locations, the ranges are as follows:

Zone A: $155,445 - $233,168 Zone B: $144,560 - $216,874 Zone C: $136,794 - $205,226 Zone D: $128,960 - $193,440

Job Data by YubHub.

Key Responsibilities:

• Lead your market with disciplined, in-person execution, spending ~80% of your week in the field, engaging local businesses, and driving 50–60 targeted business visits each week.
• Run a full-cycle, self-sourced sales motion: generate leads, identify needs, deliver compelling demos, and close deals across Square's full product suite.
• Establish yourself as the go-to Square expert in your city by building strong, trust-based relationships with local sellers.
• Build a high-velocity pipeline from the ground up through door-to-door outreach, community engagement, events, networking, and targeted partnerships.
• Master your verticals and sell with precision, building deep expertise in key verticals such as restaurants, retail, and services.
• Achieve exceptional results in a high-accountability environment, maintaining strong operational rigor in Salesforce and consistently exceeding quota.

Requirements:

• 3+ years of sales experience in a full cycle closing role with field sales experience.
• Experience exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals.
• Ability to drive deals independently in a fast-paced, dynamic environment.
• Business development experience (e.g., hunting and cold calling).
• Reliable transportation and residence in the market you are serving.
• Collaborative and team player mentality.
• Prior Salesforce experience or equivalent.

Preferred Qualifications:

• 2+ years of payment processing or related technology experience.
• 1+ year of relevant audience experience (e.g., working in/selling to restaurants, retailers, or services-based businesses).

What We Offer:

• Competitive salary ($75,552-$113,328 CAD).
• Comprehensive benefits package, including remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning.

Job Data by YubHub.

The Account Management team partners with high-value Australian business owners to maximise the value they get from Square, providing tailored, strategic guidance to help sellers achieve their goals.

As an Account Manager on our Strategic team, you will take ownership of long-term, high-impact partnerships with a diverse portfolio of dynamic business owners.

Responsibilities:

• Build partnerships and establish lasting, fruitful relationships with existing sellers to retain and grow our presence with mid-large market organisations
• Take full ownership of your managed book and oversee business prioritisation, contracting, technology strategy and ongoing account management
• Anticipate and solve complex seller challenges, leveraging deep product, payments, and industry knowledge to design innovative solutions in ambiguous environments
• Support and elevate peers, sharing best practices, contributing to team learning, and positively influencing the broader Strategic AM function

Requirements:

• 5+ years experience in account management, business development, partnerships, sales or sales engineering focused on technical products
• Industry experience in Hospitality and/or Food & Beverage strongly preferred
• Proven ability to own revenue outcomes and manage sophisticated commercial relationships with minimal guidance
• In-depth experience collaborating internally with partners on complex deals or partnerships

Benefits:

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

Job Data by YubHub.

You will work with business owners and c-level executives to find creative ways for Square's first and third-party ecosystem to solve their complex business needs across verticals and channels.

Key responsibilities:

• Manage a book of 50 Strategic Food & Beverage Sellers
• Grow account-based revenue via use-case expansion opportunities, cross-sell opportunities, and customized seller onboarding experiences
• Serve as the voice of the upmarket seller with Product Teams
• Act as a consultant and partner to high-value restaurant sellers to accomplish their goals
• Identify opportunities for technical Square solutions to address existing customer needs; project manage the execution of these technical solutions in collaboration with cross-functional teams
• Partner with Strategic Account Executives on high-growth deals
• Negotiate pricing for use-case expansion and retention of your sellers
• Provide white glove client service and troubleshooting to ensure resolution of seller issues
• Inform operations and program design for this segment at scale
• Conduct quarterly business reviews with various stakeholders

Requirements:

• 5+ years of relevant Account Management experience
• Experience Managing, retaining and growing a book of business $5M-$20M
• Consistent over-performance on key sales or customer success metrics
• Remarkable discovery skills with customers based in genuine curiosity about their business
• A technical solutioning framework, including the ability to conduct requirements gathering
• Proven experience managing multiple projects internally with engineering, product and finance teams
• Contract and/or pricing negotiations experience with external senior stakeholders
• Excellent written and verbal communication skills
• Creative and strategic problem-solving capabilities, resolving issues and tackling opportunities with no playbook
• Restaurant experience and/or F&B Technology experience preferred

Job Data by YubHub.

Responsibilities

• Own the strategy and priorities for Square's post-checkout customer experience
• Connect and integrate efforts across Square and external partners to ensure a clear, consistent customer experience
• Design and define user experiences, working closely with design and engineering
• Help the team scale through automation, using AI and other tools
• Set the quality bar and guide important decisions
• Prototype and ship improvements yourself, using AI tools and GitHub
• Own the outcomes, measuring customer satisfaction and feedback

Requirements

• 6+ years of product management experience
• Consumer product judgment, with experience shipping customer-facing products at scale
• Hands-on building with AI, using tools like GitHub and AI-generated prototypes
• Strong taste and craft, with attention to detail and a high bar for quality
• Experience with strategy and prioritization, setting product direction and priorities
• Customer research and analytical judgment, using customer conversations and behavioral data to guide decisions
• Leadership across teams, bringing people together and resolving disagreements

Job Data by YubHub.

In this role, you'll own a portfolio of small and medium-sized business customers, engaging with them at high-stakes moments in their journey , whether that's preventing churn, unlocking a new product, or helping them see what's possible with Square.

You'll be equal parts advisor and problem-solver: diagnosing customer needs, deploying retention and growth strategies, and acting as a connector between the seller and the broader Square team.

This isn't a reactive support role , you'll proactively manage your book with urgency and intent, building playbooks and narratives that move the needle.

The ideal candidate thrives in a fast-paced environment, loves the challenge of hard conversations, and cares deeply about small business success.

You bring a track record in account management or sales, a natural curiosity for how products work, and the ability to turn insight into action.

Responsibilities:

• Own a multi-million dollar, dynamic portfolio of SMB merchants across all verticals
• Obsess over retention: develop a deep understanding of your merchants' businesses, identify churn risk before it surfaces, and deploy commercially precise strategies
• Think and act like a GM of your book: managing a high-velocity pipeline, closing upsell, cross-sell, and contract adoption opportunities
• Earn trust by delivering results: build relationships with business owners where you are the first call when something matters
• Lean into hard conversations: own competitive threats, commercial pushback, and escalations with clarity and conviction
• Raise the bar for the team: write the post-mortems others learn from, build the talk tracks others adopt, and develop the playbooks that outlast you in the role
• Use data to drive decisions: translate portfolio-level patterns into sharp, specific recommendations
• Close the loop cross-functionally: partner with Sales, Support, Product, and Analytics to solve problems structurally and prevent recurrence

Requirements:

• 5+ years in account management, sales, or a related client-facing role
• Experience managing a dynamic, high-volume book and closing both retention and growth opportunities simultaneously
• Strong negotiation skills built through real commercial experience
• The ability to communicate clearly and persuasively
• Solid financial and analytical skills
• A collaborative instinct, you work well across Sales, Product, Support, and Analytics
• A habit of reflection, you write up what went wrong, share what you've learned
• A real interest in small business and the challenges SMB owners face day to day
• Native Japanese and business-level English

Benefits:

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

Job Data by YubHub.

At Square, we're re-imagining how mid-market businesses grow. As a Senior Mid-Market Account Executive on our Mid-Market Team, you'll bring Square's ecosystem to new sellers across diverse industries by building, shaping, and closing your own pipeline.

You will:

• Own the full outbound sales cycle , from prospecting to negotiation to close , with mid-market merchants.
• Build and manage a high-quality pipeline through cold outreach, social selling, targeted campaigns, and creative outbound strategies.
• Develop multi-product solutions across Square's ecosystem and tailor them to each merchant's unique needs.
• Partner with Business Development on lead flow while independently driving net-new logo acquisition.
• Conduct high-impact discovery, demos, and negotiations with decisiveness across multi-stakeholder deals.
• Act as a consultant and trusted advisor , seamlessly flexing across BDR, AE, and AM responsibilities when needed.
• Collaborate cross-functionally with Product, Marketing, Implementation, and Operations to deliver cohesive solutions.
• Maintain disciplined pipeline management and forecasting accuracy in Salesforce.
• Consistently hit and exceed revenue goals , monthly and quarterly.

You have:

• 7+ years of full-cycle B2B sales experience with consistent quota achievement.
• Proven success in outbound prospecting and net-new business creation (SaaS or fintech preferred), specifically within a target-account motion.
• Experience closing complex, multi-threaded deals with longer sales cycles.
• Ability to build a pipeline from scratch using targeted, strategic outreach.
• Exceptional communication, presentation, and negotiation skills across phone, video, and written channels.
• Strong consultative selling skills , diagnose business challenges and map tailored solutions.
• A hunter's mindset , resilient, creative, and driven to win.
• Ability to work independently while contributing to a team-first environment.
• Advanced proficiency with Salesforce and modern sales tools.
• A bias towards adopting the latest technology solutions to advance your selling capacity.
• BA/BS degree or equivalent experience.

Benefits:

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

Job Data by YubHub.

Responsibilities:

• Ensure the Japan marketing plan aligns with the country strategy and local growth opportunities.
• Deliver a new plan for marketing in Japan and set priorities for the team accordingly.
• Execute a number of campaigns and projects, both digital and in-person.
• Lead a small team, including rigorous performance management against company priorities and culture.
• Partner closely with other disciplines such as finance, sales, and partnerships.
• Clearly communicate marketing's contribution to the business, particularly sales pipeline health.
• Represent your work in front of executive leadership.
• Define, track, and adhere to marketing KPIs, budgets, and ROI.
• Ensure Japan marketing is innovative and that the team stays abreast of the latest marketing technologies to scale impact, leveraging AI in particular to achieve this.

Requirements:

• 10+ years of related experience.
• 2+ years in marketing leadership, with people management experience.
• Proven experience leading with significant budgets and driving results in complex B2B environments.
• A strong analytical mindset with a deep understanding of marketing measurement and lead generation.
• Tangible experience leveraging AI to drive outsized impact.
• Fluency in both Japanese and English.

Job Data by YubHub.

You'll partner with senior leaders across GTM, Finance, Analytics, and Product/Engineering to translate company priorities into clear GTM direction and shape the bets that define Square's revenue trajectory.

This is a hands-on strategic role. You'll define the right questions, bring an independent point of view on where our GTM motion needs to evolve, and influence executive decisions through structured frameworks, financial rigor, and sharp written narrative.

Your work will shape annual planning and investment strategy, the operating cadence of Sales leadership, the long-range design of Square's GTM motion across segmentation and coverage, and the executive narrative that aligns cross-functional partners around our most important bets.

Responsibilities:

• Serve as a thought partner to senior Sales and GTM executives, helping shape business priorities, resource allocation, and performance strategy.
• Partner with Sales leadership and Finance to shape the GTM strategy for the Sales organization, including segmentation, territory design, coverage models, and rep engagement frameworks.
• Own complex, cross-functional strategic initiatives end-to-end: problem framing, business case, stakeholder alignment, execution, and post-launch measurement.
• Analyze Sales funnel data to diagnose performance gaps and surface initiatives that improve contact-to-close rates, deal velocity, and quota attainment.
• Partner with Analytics and Finance to define KPIs, build executive-ready dashboards, and own the WBR/MBR cadence that keeps Sales leadership close to the business.
• Translate complex analyses into executive-ready performance narratives and recommendations that drive leadership decisions and shape strategic bets.
• Lead cross-functional workstreams across Sales, Marketing, Product, Engineering, Analytics, and Finance, driving clarity, alignment, and structure through ambiguity.
• Translate business goals into clear technical requirements (PRDs/BRDs) and partner with technical teams to deliver programs on time and to spec.
• Identify and champion AI-native opportunities to increase Sales productivity across prospecting, lead scoring, deal support, and rep workflow automation.
• Partner with CRM, Systems, and Engineering on the design of process, policy, and system architecture, including routing, SLAs, rules of engagement, and handoffs.
• Mentor junior members of the GTM Strategy & Ops team; raise the bar on analytical rigor, written communication, and executive-ready output.

Requirements:

• 8+ years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience in GTM Strategy, Sales Strategy, Revenue Operations, Business Operations, or Management Consulting , ideally within SaaS, FinTech, or high-growth technology.
• Proven track record of leading global, cross-functional strategic initiatives that drive measurable revenue, retention, or expansion outcomes.
• Demonstrated ability to influence executive-level stakeholders through structured analysis, clear narratives, and strong business judgment.
• Strong commercial instincts; comfort tying strategic decisions to investment prioritization and revenue outcomes.
• AI-native operating mindset: fluent with AI/LLMs in day-to-day work, hands-on with workflow automation, and energized by shipping real tools that remove manual work from the team.
• Expertise in CRM systems (e.g., Salesforce), GTM analytics tools (Looker, Snowflake, or equivalents), and SQL for independent data analysis.
• Executive-ready written and verbal communication , able to distill complex analyses into clear leadership narratives and board-level recommendations.
• Comfort with ambiguity and a low-ego, ownership mindset , no task is too small, and you're motivated to build the operating system behind a world-class Sales organization.

Job Data by YubHub.

Responsibilities:

• Advise on complex deals: Partner cross-functionally to build custom pricing and incentive proposals for major brands.
• Set pricing guardrails: Design portfolio-level pricing targets and deal-level guardrails that enable teams to move quickly while protecting margins.
• Scale the operating model: Build and refine processes for pricing and approving large deals across multiple teams.
• Track the market: Analyze pricing trends across Square's portfolio and the broader payments industry, and turn findings into recommendations.
• Present to leadership: Turn complex models into clear recommendations for senior leaders.

Requirements:

• Minimum of 5 years of related experience with a Bachelor's degree; or 3 years and a Master's degree; or a PhD without experience; or equivalent work experience.
• Advanced financial modeling skills, including building P&L and unit economics models from scratch.
• Sound commercial judgment when weighing growth, margin, and risk in a deal.
• Experience building trusted relationships with senior leaders and presenting analysis and recommendations that shape their decisions.
• A track record of owning projects end-to-end, from framing the question to implementing the decision.
• A habit of building repeatable systems rather than one-off answers, and comfort using AI tools to scale work.

Benefits:

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

Job Data by YubHub.

The Role

We’re building a team of elite sales leaders who raise the performance of everyone around them. As a Senior Sales Manager, you'll lead a team of approximately 10 Senior Account Executives while owning one of our most important growth levers: developing talent that consistently outperforms expectations. This role isn't about managing activity, it's about building a high-performance sales organization where every hire strengthens the team, every coaching conversation improves execution, and every business decision is grounded in data.

You Will

• Build a High-Performance Team
• Hire exceptional Account Executives and raise the talent bar with every addition to your team.
• Develop a culture of ownership, accountability, continuous learning and high standards.
• Identify future top performers early and create development plans that accelerate their growth.
• Coach Through Data & Business Intelligence
• Lead your business through rigorous pipeline inspection, forecasting and performance diagnostics.
• Use leading indicators to identify performance gaps early and coach reps toward sustainable improvement.
• Turn data into action by identifying trends, diagnosing root causes and driving measurable improvements across your team.
• Drive Operational Excellence
• Establish predictable operating rhythms around forecasting, pipeline management and business reviews.
• Build disciplined education that creates consistent, repeatable revenue outcomes.
• Continuously improve how your team sells by refining processes, simplifying execution and eliminating friction.
• Lead Through Influence
• Partner closing with sales Leadership, Marketing, Enablement, Operations and Product to improve the customer journey and strengthen commercial execution.
• Use customer insights and field intelligence to shape strategy and influence product evolution.
• Lead through change by helping your team adapt quickly while maintaining high performance.

You Have

• 7+ years experience as a sales manager.
• 3 years of documented sales success as an individual contributor exceeding target.
• A proven track record leading high-performing sales teams in a fast-paced, high-growth environment.
• Experience leading an outbound-led team, with the ability to coach outbound as a strategy: ICP targeting, multi-channel approach, and pipeline quality over sheer volume, rather than as an activity metric.
• Success developing Account Executives into top performers through structured coaching and clear performance expectations.
• Deep expertise in pipeline management, forecasting, and using data to improve business outcomes.
• Demonstrated experience hiring exceptional talent and building teams that consistently outperform.
• Strong business judgment with the ability to balance short-term execution and long-term organizational health.

Job Data by YubHub.

The successful candidate will play a critical role in operationalizing our everboarding strategy,ongoing education beyond onboarding. This role requires a strong blend of content operations, learning science, stakeholder management, and sales context awareness.

Key responsibilities include:

• Supporting ongoing learning initiatives by planning, building, facilitating, and maintaining scalable sales enablement content beyond onboarding.
• Curating and maintaining centralized knowledge resources, partnering with subject matter experts across Product, Marketing, and Sales to ensure accuracy and consistency.
• Helping operationalize the everboarding strategy, coordinating timelines, deliverables, and stakeholder communications.
• Organizing and updating internal learning assets, ensuring documentation is easy to find, up-to-date, and aligned with sales priorities.
• Managing internal communications related to enablement, such as newsletters, training calendars, training decks, and update broadcasts to reduce noise and increase clarity.
• Collecting feedback and tracking program impact, using data to assess adoption, knowledge retention, and performance improvements.
• Supporting regional Canada enablement needs, ensuring content is localized and relevant for diverse sales teams across markets.
• Promoting knowledge-sharing practices, including documenting playbooks, building FAQs, and contributing to internal wikis or LMS content.

Requirements:

• 4+ years of experience in Sales Enablement, Sales, or Account Management.
• Strong understanding of adult learning theories and experience applying them to training design, content delivery, or knowledge-sharing systems.
• Excellent stakeholder management and communication skills, with an ability to influence and collaborate across functions and levels.
• Proven ability to prioritize effectively, manage competing demands, and maintain clarity under ambiguity.

Nice to Have:

• Background in instructional design, content strategy, or sales operations.
• Exposure to coaching methodologies such as GROW to support learner development and behavior change.

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Responsibilities:

• Own channel results: Meet quarterly sales and revenue goals for Square Hardware across US retail
• Build the playbook: Create, test, and evolve go-to-market strategies for key retailers
• Grow existing partnerships: Own relationships with current retailers and distributor partners end-to-end
• Source and sign new partners: Identify, evaluate, pitch, negotiate, and close new retail partnerships
• Drive cross-functional execution: Lead work across Supply & Demand, Growth Partnerships, Finance, Product Marketing, and Operations
• Deploy budget like an owner: Manage the retail marketing budget with a test-and-learn mindset

Requirements:

• 5+ years in business-to-business sales, account management, or retail marketing
• Proven track record of building a partnership, program, or channel from scratch and scaling it to success
• Resourcefulness and tenacity to push through obstacles and find creative paths to results
• Demonstrated ability to operate with high autonomy and minimal oversight
• Strong analytical, structured thinking to assess business opportunities and campaign performance

Benefits:

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

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Responsibilities:

• Serve as the Regulatory Program Lead for Block's Canadian regulated entities, acting as a designee of the CCO in governance forums, Board meetings, and regulatory engagements
• Lead end-to-end execution of the annual Canada Compliance Plan - regulatory change management, monitoring and testing, risk assessments, and policy reviews - delivering against key milestones and regulatory commitments
• Run Canada's compliance programs across AML/ATF (Square Canada MSB), RPAA, the PCI Code of Conduct, and consumer protection and privacy obligations (PIPEDA, CASL, FCAC, provincial requirements), including FINTRAC registration and support for regulatory examinations and audits
• Lead governance and tracking of regulatory commitments, audit actions, and findings - driving issue management and remediation through to closure - while maintaining the compliance risk assessment framework, policies, and governance documentation
• Prepare Board and governance committee materials, translating multi-domain regulatory complexity into clear, decision-ready narratives for senior leadership
• Lead cross-functional regulatory programs across Legal, Risk, Product, Operations, and Engineering, driving operational excellence through process improvement, automation, and AI-enabled compliance solutions
• Coordinate compliance training and targeted regulatory awareness materials for senior leadership, Boards, and business stakeholders

Requirements:

• 10+ years of progressive experience in compliance, financial crime, or regulatory affairs, which must include payments compliance at a regulated payments entity
• Deep knowledge of Canadian AML/ATF legislation (PCMLTFA, FINTRAC guidance), the RPAA, the Code of Conduct for the Payment Card Industry in Canada, consumer protection frameworks (FCAC, PIPEDA, CASL), and Canadian sanctions regimes (SEMA, UN sanctions)
• Executive presence, with experience preparing and presenting Board-level compliance reporting and engaging directly with regulators through examinations and ongoing supervision
• Direct end-to-end working knowledge of payment systems, money services businesses - including payments-specific financial crime typologies and controls
• Hands-on, day-to-day use of AI tools for regulatory analysis, drafting, and process automation - with sound judgment about their limits
• A builder mindset with proven leadership, people management, and stakeholder engagement capabilities in a fast-paced, growth-oriented environment; CAMS, ICA, or equivalent certification

Technologies We Use and Teach:

• Protecht (GRC / issue and risk management)
• AI tools (e.g., ChatGPT / OpenAI Enterprise / GitHub) for regulatory analysis, drafting, and process automation
• JIRA and Confluence (program and documentation management)
• Looker / Tableau (reporting and dashboards)

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We are looking for an experienced partnerships practitioner with deep expertise in enabling and growing first-party products through third-party ecosystems. This Partner Development Lead will work closely with our cross-functional leadership team to integrate and grow ecosystem partnerships that represent the biggest upside opportunities for our business globally.

You’ll partner directly with leaders across Afterpay, Cash App as well as Square Product, Engineering, Sales, Account Management, Marketing, Finance, Compliance, and Legal. You’ll drive a global strategy for your partners and execute on that strategy in conjunction with cross-functional colleagues.

Primary responsibility for the performance of your partners sits with you, and you will continually innovate to ensure that Block remains on the cutting edge of additional developments within the partner portfolio as the landscape fundamentally changes.

The ideal candidate will have an understanding of the economics of the payments space and deep knowledge of the payments ecosystem – for consumers and for businesses alike. This individual should also have an understanding of what will be needed to properly resource a partner strategy, and work with internal stakeholders to develop a plan for ensuring the success of a partner.

You will:

• Develop strategy: Create and implement an overarching plan and strategy for maximizing the effectiveness of a partnership – both maximizing commercial upside and product extensibility at scale
• Build relationships: Establish strong rapport with partners at every level (executive to working groups, across functions) to influence prioritization, decision-making, and advance our goals
• Design scalable programs: Build and project manage a partnership program that advances our goals as well as partner objectives at both local and global scale across all relevant regions
• Commercialize b2b and b2b2c payment products: Lead commercialization of new products by refining and executing our growth partner distribution strategy. Lead end-to-end partner negotiations to deliver maximum distribution of our payments products, including upsell and cross-sell of new products and features
• Maximize out-of-network reach: Drive integrations and efficiencies to reach the maximum number of consumers through partner platforms and ecosystems

Qualifications

• 10+ years of business development or partner management experience, preferably at an innovative payments company.
• A demonstrated track record of success managing commercial products and programs, ideally in payments or fintech.
• Proven ability to build C-suite relationships and navigate external organizations both to identify internal champions and to influence decision makers.
• Ultimate cross-functional team player: Establish yourself as the go-to commercial voice for our partnership strategy that can be relied on by multiple internal functions and teams.
• Deep comfort operating in the ambiguity of an ever-evolving product that operates at scale globally.
• Genuine interest and savviness in product – especially working with multiple product and engineering teams for a single partner
• Willingness to travel (primarily domestically but sometimes internationally) for both internal and external meetings.

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You will:

• Own the full outbound sales cycle , from prospecting to negotiation to close , with mid-market merchants.
• Build and manage a high-quality pipeline through cold outreach, social selling, targeted campaigns, and creative outbound strategies.
• Develop multi-product solutions across Block's ecosystem and tailor them to each merchant's unique needs.
• Partner with Business Development on lead flow while independently driving net-new logo acquisition.
• Conduct high-impact discovery, demos, and negotiations with decisiveness across multi-stakeholder deals.
• Act as a consultant and trusted advisor , seamlessly flexing across BDR, AE, and AM responsibilities when needed.
• Collaborate cross-functionally with Product, Marketing, Implementation, and Operations to deliver cohesive solutions.
• Maintain disciplined pipeline management and forecasting accuracy in Salesforce.
• Consistently hit and exceed revenue goals , monthly and quarterly.

You have:

• 5+ years of sales experience in a full cycle closing role
• A BA/BS degree or relevant experience
• Demonstrated exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• The ability to drive deals independently in a fast-paced, dynamic environment
• Business development experience (e.g. new logo sourcing and acquisition)
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering.

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You will:

• Own the full outbound sales cycle , from prospecting to negotiation to close , with mid-market merchants.
• Build and manage a high-quality pipeline through cold outreach, social selling, targeted campaigns, and creative outbound strategies.
• Develop multi-product solutions across Square's ecosystem and tailor them to each merchant's unique needs.
• Partner with Business Development on lead flow while independently driving net-new logo acquisition.
• Conduct high-impact discovery, demos, and negotiations with decisiveness across multi-stakeholder deals.
• Act as a consultant and trusted advisor , seamlessly flexing across BDR, AE, and AM responsibilities when needed.
• Collaborate cross-functionally with Product, Marketing, Implementation, and Operations to deliver cohesive solutions.
• Maintain disciplined pipeline management and forecasting accuracy in Salesforce.
• Consistently hit and exceed revenue goals , monthly and quarterly.

You have:

• 4+ years of sales experience in a full cycle closing role
• A BA/BS degree or relevant experience
• Demonstrated exceeding sales targets, selling a diverse ecosystem of products, and closing complex deals
• The ability to drive deals independently in a fast-paced, dynamic environment
• Business development experience (e.g. new logo sourcing and acquisition)
• A collaborative and team player mentality
• Prior Salesforce experience or equivalent

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In this role, you will lead growth and retention efforts across a portfolio of Block's SMB F&B merchants, ensuring your team delivers consistent, high-quality customer engagement and measurable business outcomes.

You will report directly to the Head of US SMB Account Management.

As a team leader, you will empower a high-performing group of 10-12 Account Managers, driving results in revenue expansion, software adoption, and churn reduction.

You'll foster a data-driven, mission-aligned culture while prioritizing coaching and team development.

You will not be sitting on the sidelines; the role will require you to get deep into the work alongside your team.

This is a cross-functional role where you will partner closely with Product, Operations, and Sales to ensure strong execution, share merchant feedback, and support the mission of Economic Empowerment.

Responsibilities:

• Lead and develop a remote team of 10-12 Account Managers focused on growth and retention for SMB Food and Beverage merchants.
• Drive measurable outcomes in upsell, retention, and customer satisfaction through strong pipeline management and consistent coaching.
• Drive performance through structured 1:1s, pipeline reviews, accountability, and team cadences.
• Partner cross-functionally to surface merchant insights, resolve escalations, and improve the overall customer experience.
• Support leadership in executing team OKRs and implementing program improvements.
• Identify enablement opportunities and reinforce best practices across the team.
• Serve as a senior escalation point for complex or high-impact merchant situations.
• Travel approximately once per quarter for team events or customer meetings.

Requirements:

• 8–10+ years of experience in Account Management, Sales, Business Development, or Marketing.
• 3–5 years of direct people management experience in a quota-carrying or performance-driven environment.
• Experience working with SMB or Mid-Market F&B businesses.
• A track record of consistently exceeding revenue and retention goals.
• Strong coaching skills with demonstrated ability to improve performance across a team.
• Experience working cross-functionally to resolve issues and improve processes.
• Excellent written and verbal communication skills.
• Fluidity leveraging AI in day-to-day work and an all-around builder mentality.

Benefits:

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

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Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.

Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions.

The Role

We’re building a team of elite sales leaders who raise the performance of everyone around them. As a Senior Sales Manager, you'll lead a team of approximately 10 Senior Account Executives while owning one of our most important growth levers: developing talent that consistently outperforms expectations.

This role isn't about managing activity, it's about building a high-performance sales organization where every hire strengthens the team, every coaching conversation improves execution, and every business decision is grounded in data.

You'll lead our most experienced Account Executives, AEs with 5+ years of full-cycle closing experience, on a fully outbound team where pipeline is strategic and self-sourced across executive networks, partnerships, trade shows, intent data, and more.

Your reps own the execution. You sharpen the strategy behind it, and you coach in the work rather than after it. That means diagnosing pipeline health before it becomes a forecasting problem, developing future leaders before promotions become necessary, and building playbooks and an operating rhythm that makes growth predictable.

You'll partner cross-functionally to improve how we sell, challenge the status quo, and continuously raise the talent bar across the organization.

Success is measured not only by quota attainment, but by the strength of your team, the quality of your pipeline, and the leaders you develop.

You Will

• Build a High-Performance Team
• Hire exceptional Account Executives and raise the talent bar with every addition to your team.
• Develop a culture of ownership, accountability, continuous learning and high standards.
• Identify future top performers early and create development plans that accelerate their growth.
• Coach Through Data & Business Intelligence
• Lead your business through rigorous pipeline inspection, forecasting and performance diagnostics.
• Use leading indicators to identify performance gaps early and coach reps toward sustainable improvement.
• Turn data into action by identifying trends, diagnosing root causes and driving measurable improvements across your team.
• Drive Operational Excellence
• Establish predictable operating rhythms around forecasting, pipeline management and business reviews.
• Build disciplined education that creates consistent, repeatable revenue outcomes.
• Continuously improve how your team sells by refining processes, simplifying execution and eliminating friction.
• Lead Through Influence
• Partner closing with sales Leadership, Marketing, Enablement, Operations and Product to improve the customer journey and strengthen commercial execution.
• Use customer insights and field intelligence to shape strategy and influence product evolution.
• Lead through change by helping your team adapt quickly while maintaining high performance.

You Have

• 7+ years experience as a sales manager.
• 3 years of documented sales success as an individual contributor exceeding target.
• A proven track record leading high-performing sales teams in a fast-paced, high-growth environment.
• Experience leading an outbound-led team, with the ability to coach outbound as a strategy: ICP targeting, multi-channel approach, and pipeline quality over sheer volume, rather than as an activity metric.
• Success developing Account Executives into top performers through structured coaching and clear performance expectations.
• Deep expertise in pipeline management, forecasting, and using data to improve business outcomes.
• Demonstrated experience hiring exceptional talent and building teams that consistently outperform.
• Strong business judgment with the ability to balance short-term execution and long-term organizational health.

Pay Transparency

Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions.

Zone A: ($251,600–$377,400) Zone B: ($234,000–$351,000) Zone C: ($221,520–$332,280) Zone D: ($213,920–$320,880)

Benefits

Full-time employee benefits include:

• Healthcare coverage (Medical, Vision and Dental insurance)
• Health Savings Account and Flexible Spending Account
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off (including 12 paid holidays)
• Paid sick leave
• Learning and Development resources
• Paid Life insurance, AD&D, and disability benefits

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As an enterprise role, the KYC Due Diligence Policy and Strategy Manager sets KYC policy and strategy for Block, Inc. as a whole , spanning Square, Cash App, TIDAL, and other business lines , combining policy expertise with practical implementation to strengthen KYC processes, with particular emphasis on identity verification and EDD.

Responsibilities:

• Lead the development, review, and maintenance of enterprise KYC policies, standards, supplementary guidance, and exception requests
• Monitor regulatory change, assess impact on existing KYC frameworks, and keep global standards aligned with local requirements
• Partner with cross-functional teams to implement KYC requirements, and advise compliance technology teams on the policy requirements shaping KYC solutions
• Define policy requirements, guardrails, and validation criteria for AI/ML-driven risk-based segmentation and identity verification , and advise where automation is and isn't appropriate for KYC decisioning
• Monitor KYC metrics and program performance to assess effectiveness, enhance controls, and identify process improvements
• Serve as subject matter expert to business units and to legal, audit, and risk partners; participate in governance forums and support regulatory examinations and internal audits
• Identify, escalate, and help remediate KYC compliance risks, including those specific to AI/automation such as model drift, bias, false positives/negatives, and explainability gaps

Requirements:

• 10+ years in BSA/AML/KYC compliance or compliance operations at a financial services firm, preferably payments or fintech
• A track record of influencing enterprise-wide compliance programs and advising executive leadership on complex regulatory matters
• Strong knowledge of compliance regulations, risks, and typologies, paired with an analytical, metrics-driven approach to building substantiated solutions
• Excellent written and verbal communication skills and the organizational skills to manage competing priorities in an agile, fast-paced environment
• The ability to execute independently and at a high level while working effectively with team members at all levels
• Demonstrated AI fluency: framing ambiguous compliance problems for AI, critically evaluating outputs for gaps, bias, or risk, and using AI to accelerate execution without compromising quality or compliance standards

Preferred qualifications:

• Experience engaging federal or international banking regulators
• Relevant certifications (CAMS, CFE, CFCS, CRCM)
• Exposure to AI/ML-driven compliance or risk-decisioning tools

We offer a market-based approach to pay, with salary ranges varying by location. The salary range for this role is: Zone A: $163,600-$245,400 USD Zone B: $152,200-$228,200 USD Zone C: $144,000-$216,000 USD Zone D: $135,800-$203,600 USD

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Responsibilities

• Lead with expertise in the field - Develop Territory Account Executives through active, in-market coaching , from sourcing and opening conversations to consultative discovery, competitive positioning, and closing with clarity.
• Model world-class selling by joining prospect and customer meetings, demonstrating product fluency, value articulation, and decisive deal strategy.
• Spend significant time in the field with your team, strengthening local relationships, fueling community-driven pipeline creation, and ensuring sellers experience Square through a human, product-driven presence.
• Operate in the details - Manage pipeline and KPIs with rigor , diagnosing gaps, identifying risks, expanding coverage, and guiding AEs to create and progress high-quality opportunities.
• Run disciplined weekly pipeline, forecast, and deal reviews that drive action, accountability, and predictable outcomes across multiple markets.
• Use data-backed insights to coach AE effectiveness, elevate sales execution, and ensure consistent momentum across high-velocity, complex sales cycles.
• Build a high-performance, high-accountability culture - Create an environment defined by trust, clear expectations, ownership, and open communication.
• Hold the team to a high bar of execution while providing the clarity, structure, and hands-on coaching needed to meet it.
• Hire, onboard, and develop AEs to ramp quickly, deepen product expertise, and consistently exceed quota.
• Scale expertise, process, and go-to-market effectiveness - Become a product and competitive expert , ensuring your team can confidently articulate Square’s value and differentiation.
• Build scalable, repeatable field sales motions that increase funnel quality, improve outbound productivity, and accelerate growth in your assigned cities.
• Continuously refine strategy, playbooks, and operating rhythms to deepen Square’s presence and win market share across key local ecosystems.
• Partner and innovate across the business - Champion the customer voice and collaborate cross-functionally to strengthen product-market fit and unlock new revenue pathways.
• Engage deeply with community networks, partners, and local events to amplify brand awareness and fuel top-of-funnel opportunity creation.

Requirements

• 8+ years of sales success, ideally in a high-growth environment
• 5+ years of leadership experience, preferably managing field account executives
• Experience in high-transaction SaaS or financial services sales
• Strong bias toward action and experimentation, balanced with thoughtful decision-making
• A track record of building a winning, high-performing culture through hands-on leadership and coaching
• Extensive experience operating in a metrics-driven sales organization
• Proven ability to influence and collaborate with cross-functional partners in a rapidly scaling business
• Experience scaling and overseeing large Field Sales teams
• Strong ability to communicate and build relationships with senior executives
• Excellent interpersonal, leadership, organizational, and communication skills

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Responsibilities:

• Drive world-class onboarding and implementation experiences for Square's sellers
• Cultivate strong cross-functional relationships with Sales, Account Management, Customer Success, Engineering, and Product
• Anticipate and resolve obstacles by managing stakeholder communications and developing scalable strategies
• Master Square's platform, products, integrations, and ecosystem
• Lead high-impact, multi-merchant projects with competing priorities
• Create and maintain engaging training materials for both internal teams and external partners
• Execute accurate data entry and migration tasks for select sellers as part of the onboarding process

Requirements:

• BA/BS degree
• 4-5+ years of experience in a customer-facing role
• An infectiously positive attitude and a desire to perform at a high level
• Bias for action and performance-driven with the confidence to operate independently
• Ability to thrive within ambiguity and operate independently
• Strong time management and excellent written & verbal communication skills
• Proven track record of success in delivering multiple complex projects
• Previous Project Management experience is expected
• Experience in the POS, Payments or Tech industries is a plus
• Must be located in PST/MST time zone
• Must be bilingual in English and Spanish

Benefits:

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

Job Data by YubHub.

We are looking for a strategic, analytical, and experienced Head of SMB Sales to build and scale a high-velocity, playbook-driven sales engine across a broad and growing base of small and medium-sized businesses, unlocking new revenue opportunities across Buy Now Pay Later and Pay Now products.

The SMB segment spans three motions: a BDR function that sources and books meetings for Account Executives, an Inbound motion serving smaller, higher-volume businesses, and an Outbound-led motion focused on larger, higher-growth SMB accounts.

You will be responsible for orchestrating these motions into a single, cohesive system, and for the discipline, tooling, and processes that help generate pipeline and let the team convert and onboard merchants efficiently and at scale.

Responsibilities

• Oversee the North American SMB Sales Team: Lead a multi-motion team spanning BDR, Inbound, and Outbound Account Executives.
• Build an A-Team: Further develop the skills, knowledge, efficacy, and team culture of existing strong performers.
• Develop Meaningful Cross-Functional Partnerships: Work closely with teams to better support generating revenue.
• Own Sales Process and Methodology: Build and refine a repeatable sales approach covering the full deal lifecycle.
• Drive Forecasting Rigor and Pipeline Hygiene: Implement best practices in forecasting accuracy and pipeline health.
• Define Ideal Customer Profile and Value Proposition: Shape and sharpen the ideal customer profile, key use cases, and value proposition.
• Be the Voice of Afterpay and Cash App: Represent the business to SMB Merchants as a thought leader.
• Be the Voice of the Merchant: Represent market feedback and sentiment internally.

Requirements

• 12+ years of experience in high-growth environments leading SMB Sales, BDR, or Account Management organizations.
• Excellent leadership skills with the ability to develop talent, motivate high-performing teams, and build strong cross-functional relationships.
• Experience standing up or scaling sales organizations from scratch.
• Demonstrated ability to build, operate, and continuously improve playbooks that scale.
• Experience working closely with Product and Marketing to drive conversion.
• Strong presence with senior internal leaders, with demonstrated ability to influence and earn trust.
• A demonstrated track record of leading teams that consistently drive revenue growth and exceed revenue targets.
• Comfort working with analytics and tools that support business performance measurement and management.

Benefits Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering.

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You will develop the content, learning modules, and programs that support a high-velocity sales organization serving sellers with different needs, experience levels, and business types.

Responsibilities:

• Build self-service learning programs
• Define the learning strategy for seller onboarding, connecting seller needs with clear learning objectives, content, and measures of success.
• Design and launch modular learning paths, short-form videos, interactive tutorials, setup guides, webinars, and on-demand courses.
• Adapt learning paths to different business types, products, roles, and levels of technical experience.
• Stay close to the work: develop outlines, scripts, storyboards, and sample modules while guiding contributors and production partners.

• Shape the self-service onboarding portal
• Guide product and operational decisions for a portal that brings onboarding guidance, learning resources, and progress tracking into one experience.
• Translate seller research and learning needs into requirements for navigation, content discovery, guided setup, and personalized recommendations.
• Partner with Product, Design, and Engineering to prioritize features, evaluate tradeoffs, test prototypes, and launch improvements.
• Define how sellers move between independent learning, live education, and assisted onboarding when they need additional help.
• Establish ownership for publishing, maintaining, and improving the portal after launch.

• Connect learning to the sales and onboarding journey
• Design programs for a high-volume sales environment, where sellers need timely guidance without relying on one-to-one training.
• Partner with Sales and Onboarding to introduce relevant learning at the right moments, from purchase through setup and first use.
• Develop recommendations, communications, and reminders that help sellers start learning, complete key tasks, and stay on track.
• Build scalable live training programs, including webinars and group sessions that complement on-demand content.

• Measure and improve outcomes
• Define success beyond content views and course completion: measure setup progress, time to first use, product adoption, seller confidence, and demand for assisted support.
• Use learning analytics, seller research, support questions, and experiments to identify where sellers get stuck.
• Test and improve content formats, learning paths, and portal experiences based on evidence.
• Evaluate AI-assisted guidance and content tools that improve learning and production efficiency, with clear standards for accuracy, privacy, and human review.

Requirements:

• Extensive experience building customer education, digital learning, or self-service onboarding programs at scale, ideally supporting a high-velocity sales organization.
• A track record of taking customer-facing learning programs from concept to launch and demonstrating improvements in onboarding or product adoption.
• Deep expertise in instructional design, adult learning, curriculum development, and task-based learning.
• Hands-on experience producing modular courses, video tutorials, interactive learning, webinars, and written guidance.
• Experience with learning management systems, digital authoring tools, content management platforms, and learning analytics.
• Strong product judgment and experience partnering with Product, Design, and Engineering on customer-facing portals or digital learning experiences.
• Experience building content production and maintenance processes, including quality review, accessibility, localization, and version control.
• Analytical skills and the ability to connect learning engagement with customer behavior and business outcomes.
• Strong writing and storytelling skills, with the ability to make complex concepts clear and actionable.
• The ability to lead complex programs across teams without direct reporting authority, make decisions independently, and align senior stakeholders.

Job Data by YubHub.

We are looking for an experienced, operationally rigorous, and highly collaborative Head of Sales Development to unify and grow this program in North America & the United Kingdom.

Responsibilities:

• Lead the NA & UK Sales Development Team: Lead our Sales Development teams across North America and the UK, both directly and through front-line managers.
• Own Top-of-Funnel Performance: Carry accountability for pipeline generation across every region.
• Shape How the Motion Evolves: Develop and pressure-test a point of view on how Sales Development should be structured for Cash App and Afterpay as we scale.
• Develop Meaningful Cross-Functional Partnerships: Work closely with cross-functional teams to better support your team in generating pipeline.
• Build a High-Performance Talent Engine: Stay close to rep development and performance while building managers who are exceptional coaches and talent developers.
• Define how technology enables a modern Sales Development organization: Use AI, automation, and data to improve targeting, prioritization, research, personalization, and rep productivity.
• Bring Rigor to Planning: Partner with Sales Strategy and Finance on capacity, quota, and territory design.

Requirements:

• An obsession with our products and a motivation fueled by feeling the impact of your work.
• 8+ years experience in sales or sales development, including at least 5 years leading sales development, BDR, or SDR teams.
• A well-formed point of view on how sales development should be structured and scaled.
• Proven experience navigating and operating effectively within matrixed global organizations.
• A demonstrated track record of building repeatable motions that generate pipeline the sales organization converts.
• Strong partnership instincts with marketing.
• Excellent leadership skills with the ability to develop talent, motivate high-performing teams and build strong cross-functional relationships.

Benefits: The company offers various benefits, including remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning.

Job Data by YubHub.

Responsibilities:

• Oversee the North American Mid-Market Sales Team, leading a team of experienced account executives, coaching them on sophisticated deal negotiations, and winning business at scale.
• Develop Meaningful Cross-Functional Partnerships, working closely with teams like Marketing, Finance, and Product to generate revenue.
• Build an A-Team, further developing the skills and knowledge of the existing team.
• Be the Voice of Cash App and Afterpay, representing the business to leading Mid-Market Merchants and demonstrating the value of Cash App and Afterpay as a growth driver.
• Craft Deal Strategy, developing and pitching sales narratives that educate prospective merchants on Cash App and Afterpay’s value proposition.
• Drive Portfolio Strategy, leveraging insights across the team’s portfolio to centralize and socialize effective sales and growth narratives.
• Be the Voice of the Merchant, representing market feedback and sentiment internally.

Requirements:

• 12+ years of experience in high-growth environments leading Mid-Market Sales or Account Management organizations, preferably in a fast-moving technology or financial services company.
• Proven experience navigating and operating effectively within matrixed global organizations.
• Demonstrated track record of leading teams that consistently drive revenue growth and exceed their revenue targets.
• Excellent leadership skills with the ability to develop talent, motivate high-performing teams, and build strong cross-functional relationships.
• High familiarity and comfort with product development, preferably in payments.
• Strong executive presence, with the demonstrated ability to influence and earn trust with senior leaders.
• Operational and strategic mindset, able to implement robust processes and lead teams through complex relationships.
• Comfort working with analytics and tools that support business performance measurement and management.
• Creative storytelling abilities, able to seek out relevant data and build business cases.
• Scrappy and humble mindset, comfortable toggling between team lead and hands-on work.
• Willingness to travel.

Pay Transparency: The salary range for this position is $319,000 - $478,600, depending on location and market conditions.

Job Data by YubHub.

You’ll roll up your sleeves, work across teams to shape our route to market, test ideas, remove barriers to growth, and build a channel that can scale. You’ll have the freedom to define the approach - and the responsibility to adapt it as you learn.

Strategy and Leadership

• Set the strategy for growing our reseller channel in Japan, including which customer segments, partner types, and opportunities to prioritize.
• Turn the strategy into focused initiatives with clear goals, owners, and measures of success.
• Assess market potential and performance to decide where to invest, what to change, and when to scale.
• Design the commercial approach, including the partner proposition, incentives, sales model, and measures of partner success.
• Lead cross-functional work across sales, product, marketing, operations, and other teams to remove barriers to growth.
• Build the processes and capabilities needed to take the channel from an early-stage effort to a repeatable business.
• Share a clear view of progress, risks, and recommendations with senior stakeholders.
• Build and lead a team as the channel develops.

Reseller channel

• Drive the development and execution of a holistic reseller strategy , from channel partners that drive new seller acquisition.
• Oversee Partner Managers in end-to-end partnership execution: business development, negotiation, launch, and ongoing management.
• Determine and prioritize the appropriate mix of partner benefits, incentives, and co-marketing/sales opportunities to secure high-value deals.
• Advocate for resellers while balancing Square's commercial goals and product roadmap.

What you’ll bring

• 15+ Years of experience developing commercial or go-to-market strategy and delivering measurable growth.
• Experience in fintech, payments, POS, or SaaS.
• A record of leading complex initiatives and bringing teams together to make change happen.
• Strong analytical and commercial judgment: you can size opportunities, make trade-offs, and adjust course based on results.
• Comfort building in ambiguity, without waiting for a fully defined playbook.
• The ability to move between big-picture strategy and the practical work required to deliver it.
• Analytical mindset , able to interpret performance data, model channel economics, and act strategically.
• Fluent Japanese and English.
• Nice to have: Experience in reseller channels, partnerships, commercial sales, and our industry.

Job Data by YubHub.

This is a hands-on role with room to grow. You’ll do well here if you take initiative, enjoy working with people, and can make progress before every process is fully defined.

Responsibilities

• Coordinate reseller onboarding, from initial paperwork through training and launch readiness.
• Prepare and track contracts, partner records, and other sales administration.
• Help partners get the information and support they need to start selling.
• Work with sales, operations, and other teams to resolve partner questions and remove blockers.
• Keep partner activity, next steps, and reporting accurate and up to date.
• Spot gaps in the partner experience and help build better workflows as the channel grows.

Requirements

• Experience in sales coordination, partner operations, sales support, or a related role.
• Fluent Japanese and English, with the ability to work confidently with partners and colleagues in both languages.
• Strong organization and follow-through across multiple priorities.
• A proactive, resourceful approach to work that does not yet have a playbook.
• Clear communication and a collaborative working style.
• Interest in building a reseller program and growing your career in channel sales.

Benefits

Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering.

Job Data by YubHub.

You will:

• Craft and Lead Deal Strategy: Develop sophisticated, insight-led sales narratives tailored to client business priorities.
• Own the Full Sales Cycle: Manage your pipeline end-to-end with precision , from prospecting and discovery through negotiation and close.
• Lead Technical, Complex Sales Cycles: Partner closely with Solutions Engineering to scope platform requirements and API integrations.
• Orchestrate Internal Alignment: Quarterback cross-functional stakeholders across Finance, Legal, Risk, Product, Solutions Engineering, and Account Management.
• Represent Square at the Highest Level: Represent Square in C-suite meetings, on stage at industry conferences, or in working sessions with a prospect's technical team.
• Build Block's Enterprise Network: Represent Square at industry events, trade shows, and networking functions; develop lasting relationships with senior leaders at leading brands and platform partners.
• Be a Multiplier for the Business: Channel the voice of the customer internally to influence product roadmaps and go-to-market strategy.

You have:

• 8+ years of enterprise sales experience, with a track record of closing complex, high-value deals with end-to-end ownership.
• Deep experience in technical sales cycles , you're fluent in conversations involving API integrations, custom development, and platform configuration.
• A proven ability to orchestrate multi-stakeholder deals , internally and externally , with exceptional communication, follow-through, and organizational discipline.
• Executive presence that's equally at home on a conference stage, in a C-suite boardroom, or on a discovery call with a technical champion.
• Experience selling a complex ecosystem of SaaS or fintech products, ideally in payments, commerce, or adjacent verticals.
• The ability to operate independently in a fast-paced, ambiguous environment.
• A talent for translating complexity into clarity.
• A BA/BS degree or equivalent professional experience.
• Willingness to travel ~40%.

Job Data by YubHub.

You will partner closely with Product, Operations, Finance, and Engineering, leveraging data tools to optimize our payments platform from success rate, to cost efficiency, to risk mitigation.

Responsibilities:

• Leverage AI to create scalable data tools, agents, and automations
• Partner with Product, Engineering, Finance, and Operations teams to systemize and make data-driven decisions
• Measure and optimize the cost and performance of our payments stack
• Serve as a subject-matter expert on our payments business and implementation
• Proactively identify gaps and opportunities in our processes
• Design, run, and analyze experiments
• Independently research questions and produce actionable insights
• Build ETL pipelines, dashboards, and machine learning models
• Translate open-ended business needs into practical data solutions
• Design, implement, and maintain data systems and system architecture
• Stand up, maintain, and improve cloud data infrastructure and tooling
• Operationalize data processes and systems

Requirements:

• A bachelor’s degree in a quantitative field with a strong academic record
• Experience working with code at an internship
• Experience working with large datasets using code, including SQL and Python
• Experience using AI tools to accelerate development, improve data workflows, and automate processes
• Strong analytical expertise and business acumen
• Strong ability to communicate with non-technical partners
• Knowledge of systems architecture and cloud infrastructure

Benefits:

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

Job Data by YubHub.

You will be joining our Restaurant or Generalist team to help build our Sales Development organization.

As a Business Development Representative, you will work with our Sales team to find new merchants that fit the Square ecosystem.

You will lay the foundation of this sales effort through outbounding to prospective sellers and promoting the value of Square for their business.

You will become an expert in the products and services that enable merchants to grow with the Square ecosystem.

Your responsibilities include:

• Managing a diverse pipeline of businesses and prioritizing outreach to accelerate sales cycles
• Reaching out to businesses in your pipeline at scale through cold calling, emailing, and social selling
• Promoting urgency through a solutions-based sales approach, identifying challenges with businesses and providing targeted value around how Square can help
• Growing your career in sales through frequent developmental opportunities and mentorship from the Account Executive team
• Consistently attaining and exceeding your monthly quotas

Requirements:

• A desire to grow your career in sales
• A BA/BS degree or equivalent practical experience
• Personal leadership, authenticity, team player, energy richness, curiosity
• Enthusiasm for developing sales skills through cold calling
• Comfort with operating in a fast-paced, dynamic environment

Benefits:

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

Job Data by YubHub.

The role has two equally important halves. One is launching channels in new markets. The other is taking the channels that already exist, many of which are still immature and manually run, and making them streamlined and ready to scale.

Responsibilities:

• Own a portfolio of improvement programs that take early-stage, manually run channels and make them scalable
• Diagnose where a channel is breaking down using performance data, partner feedback, and frontline input
• Design, document, and implement processes that don't yet exist across partner onboarding, deal registration, lead routing, escalation, and support handoffs
• Remove manual workarounds, bottlenecks, and single points of dependency that cap growth
• Prioritize the improvement backlog by impact on partner productivity, revenue, and operational risk
• Land changes properly: train the teams affected, document the new way of working, and confirm the fix has held
• Run the end-to-end delivery of channel launches, translating expansion decisions into live sales channels
• Turn agreed priorities into executable market plans with clear owners, milestones, dependencies, and dates
• Coordinate everything needed to go live , partner collateral, training, incentive mechanics, and support models
• Close out market-specific regulatory, legal, and compliance requirements with Legal, Risk, and Compliance
• Hand over cleanly to the teams running each market day-to-day, and feed learnings back into the global playbook
• Work with Sales Support and Tooling to decide how the channel should run operationally
• Define the reporting that gives leadership visibility of partner pipeline, activation, and productivity by market and channel
• Surface risks to channel targets early, working with the regions who own their pipeline and forecast
• Act as the single point of coordination for channel expansion across Product, Sales, Operations, Finance, Legal, Risk, Compliance, Marketing, and Enablement
• Input into the analysis behind market-level pricing, commission structures, and incentive models
• Research market and competitor channel programs, turning insight into decision-ready recommendations and business cases
• Develop new ideas into briefs that frame the opportunity, the options, the commercial case, and your recommendation

Requirements:

• Proven experience in sales operations, business operations, program management, or channel-related roles
• Demonstrated experience designing and implementing commercial processes from scratch, and improving processes that aren't working
• A track record of diagnosing operational problems and delivering fixes that stuck
• Ability to run multiple complex, cross-functional programs concurrently and to a deadline

Preferred qualifications:

• Strong commercial acumen and analytical skills
• Experience supporting market entry or international expansion
• Familiarity with channel sales models, partner programs, or indirect distribution
• Experience with commission, incentive, or partner payout processes
• Experience in technology, payments, financial services, or platform-based businesses

Job Data by YubHub.

You will be joining our Restaurant or Generalist team to help build our Sales Development organization.

As a Business Development Representative, you will work with our Sales team to find new merchants that fit the Square ecosystem.

You will lay the foundation of this sales effort through outbounding to prospective sellers and promoting the value of Square for their business.

You will become an expert in the products and services that enable merchants to grow with the Square ecosystem.

Your responsibilities include:

• Managing a diverse pipeline of businesses and prioritizing outreach to accelerate sales cycles
• Reaching out to businesses in your pipeline at scale through cold calling, emailing, and social selling
• Promoting urgency through a solutions-based sales approach, identifying challenges with businesses, and providing targeted value around how Square can help
• Growing your career in sales through frequent developmental opportunities and mentorship from the Account Executive team
• Consistently attaining and exceeding your monthly quotas

Requirements:

• A desire to grow your career in sales
• A BA/BS degree or equivalent practical experience
• Personal leadership, authenticity, team player, energy richness, curiosity
• Enthusiasm for developing sales skills through cold calling
• Comfort with operating in a fast-paced, dynamic environment

Benefits:

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

Job Data by YubHub.

You will be joining our Restaurant or Generalist team to help build our Sales Development organization.

As a Business Development Representative, you will work with our Sales team to find new merchants that fit the Square ecosystem.

You will lay the foundation of this sales effort through outbounding to prospective sellers and promoting the value of Square for their business.

You will become an expert in the products and services that enable merchants to grow with the Square ecosystem.

Your responsibilities include:

• Managing a diverse pipeline of businesses and prioritizing outreach to accelerate sales cycles
• Reaching out to businesses in your pipeline at scale through cold calling, emailing, and social selling
• Promoting urgency through a solutions-based sales approach, identifying challenges with businesses and providing targeted value around how Square can help
• Growing your career in sales through frequent developmental opportunities and mentorship from the Account Executive team
• Consistently attaining and exceeding your monthly quotas

Requirements:

• A desire to grow your career in sales
• A BA/BS degree or equivalent practical experience
• Personal leadership, authenticity, team player, energy richness, curiosity
• Enthusiasm for developing sales skills through cold calling
• Comfort with operating in a fast-paced, dynamic environment

Benefits:

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

Job Data by YubHub.

You will be joining our Restaurant or Generalist team to help build our Sales Development organization.

As a Business Development Representative, you will work with our Sales team to find new merchants that fit the Square ecosystem.

You will lay the foundation of this sales effort through outbounding to prospective sellers and promoting the value of Square for their business.

You will become an expert in the products and services that enable merchants to grow with the Square ecosystem.

Your responsibilities include:

• Managing a diverse pipeline of businesses and prioritizing outreach to accelerate sales cycles
• Reaching out to businesses in your pipeline at scale through cold calling, emailing, and social selling
• Promoting urgency through a solutions-based sales approach, identifying challenges with businesses and providing targeted value around how Square can help
• Growing your career in sales through frequent developmental opportunities and mentorship from the Account Executive team
• Consistently attaining and exceeding your monthly quotas

Requirements:

• A desire to grow your career in sales
• A BA/BS degree or equivalent practical experience
• Personal leadership, authenticity, team player, energy richness, curiosity
• Enthusiasm for developing sales skills through cold calling
• Comfort with operating in a fast-paced, dynamic environment

Benefits:

• Remote work
• Medical insurance
• Flexible time off
• Retirement savings plans
• Modern family planning

Job Data by YubHub.

You'll work at the intersection of representation learning, foundation models, reinforcement learning, causal reasoning, agentic systems, and product intelligence. The goal is not simply to build smarter models, but to build systems that develop a deeper understanding of customers and use that understanding to make better decisions over time.

Depending on your interests and Apollo's roadmap, you'll focus on one or more of the following areas:

• Customer World Models: Building rich representations of customers from event streams, financial activity, operational signals, and behavioral data.
• Proactive Intelligence: Developing systems that can anticipate customer needs and initiate helpful actions before being asked.
• Agentic Decision Systems: Building agents that reason over customer world models and take actions in real environments.
• Learning from Feedback Loops: Developing methods that allow intelligence to improve continuously from real-world outcomes.
• Evaluation and Measurement: Building evaluation frameworks that predict real-world performance, trust, and customer value.

Required skills:

• Currently enrolled in an MS or PhD program in Computer Science, Machine Learning, Statistics, Mathematics, Operations Research, or a related field, and returning to that program after the co-op.
• Strong foundations in modern machine learning, including deep learning, optimization, representation learning, and foundation models.
• Experience conducting independent research and translating ideas into working systems.
• Fluency in Python and experience with PyTorch, JAX, or similar frameworks.
• Evidence of research excellence through publications, open-source contributions, technical leadership, or equivalent work.

Nice to have:

• Experience with large language models and agentic systems.
• Experience with reinforcement learning, reward modeling, or sequential decision-making.
• Experience with representation learning for structured, temporal, or graph data.
• Familiarity with large-scale training and production ML systems.
• Interest in building AI systems that directly affect customer outcomes.

What you'll get:

• Direct mentorship from researchers working on the future of proactive intelligence at Block.
• Access to large-scale datasets, modern infrastructure, frontier models, and substantial compute resources.
• Opportunities to publish and contribute to open-source projects.
• A chance to shape foundational technology that could power the next generation of Block products.
• Exposure to both scientific research and product deployment, with a clear path from idea to impact.

Job Data by YubHub.

You'll work at the intersection of representation learning, foundation models, reinforcement learning, causal reasoning, agentic systems, and product intelligence. The goal is not simply to build smarter models, but to build systems that develop a deeper understanding of customers and use that understanding to make better decisions over time.

Depending on your interests and Apollo's roadmap, you'll focus on one or more of the following areas:

• Customer World Models: Building rich representations of customers from event streams, financial activity, operational signals, and behavioral data.
• Proactive Intelligence: Developing systems that can anticipate customer needs and initiate helpful actions before being asked.
• Agentic Decision Systems: Building agents that reason over customer world models and take actions in real environments.
• Learning from Feedback Loops: Developing methods that allow intelligence to improve continuously from real-world outcomes.
• Evaluation and Measurement: Building evaluation frameworks that predict real-world performance, trust, and customer value.

Requirements:

• Currently enrolled in an MS or PhD program in Computer Science, Machine Learning, Statistics, Mathematics, Operations Research, or a related field, and returning to that program after the co-op.
• Strong foundations in modern machine learning, including deep learning, optimization, representation learning, and foundation models.
• Experience conducting independent research and translating ideas into working systems.
• Fluency in Python and experience with PyTorch, JAX, or similar frameworks.
• Evidence of research excellence through publications, open-source contributions, technical leadership, or equivalent work.

Nice to have:

• Experience with large language models and agentic systems.
• Experience with reinforcement learning, reward modeling, or sequential decision-making.
• Experience with representation learning for structured, temporal, or graph data.
• Familiarity with large-scale training and production ML systems.
• Interest in building AI systems that directly affect customer outcomes.

What you'll get:

• Direct mentorship from researchers working on the future of proactive intelligence at Block.
• Access to large-scale datasets, modern infrastructure, frontier models, and substantial compute resources.
• Opportunities to publish and contribute to open-source projects.
• A chance to shape foundational technology that could power the next generation of Block products.
• Exposure to both scientific research and product deployment, with a clear path from idea to impact.

Job Data by YubHub.