You will welcome customers, guide them around the store, and support them in making choices, highlighting our products.

Your main responsibilities will include:

• Sharing your knowledge of fashion and products to help customers make informed choices
• Collaborating with your team to provide exceptional service at every stage of the customer's journey
• Ensuring the sales area and stockroom are always well-stocked, tidy, and welcoming
• Supporting opening and closing activities in the store
• Representing yourself and the brand positively during all interactions with customers

You will work as part of a dynamic store team, contributing to an inspiring and welcoming environment.

We are looking for individuals with:

• Experience in customer service, preferably in the fashion, retail, or related sectors
• A passion for fashion and a focus on delivering an exceptional in-store experience, promoting our products and contributing to sales targets
• Proactive and collaborative approach, with excellent communication and problem-solving skills
• Flexibility and a positive attitude

At H&M Group, we offer competitive salaries, with an annual gross salary of €23,683.80 (full-time equivalent) for this role, plus benefits including a 25% discount on all H&M Group brands, meal vouchers, and opportunities for growth and development.

If you're interested in joining our team, please apply now.

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