Responsibilities:

• Answer incoming calls from patients, caregivers, branches, and patient referral sources regarding nutrition therapy order status.
• Process prescription changes.
• Triage calls to various departments.
• Verify patient demographics and insurance information to ensure accurate shipment.
• Process new patient orders and update electronic medical records.
• Work with the patient admissions department to help bring patients on services with the company.

This is a full-time benefited position with a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs.

Requirements:

• Minimum one year of experience working in a customer service environment.
• Experience with data entry.
• Experience working in Microsoft Office, specifically Excel, Outlook, and Word.

Preferred Qualifications:

• Home infusion or durable medical equipment (DME) experience.
• Call center experience.
• Experience working in a healthcare environment.

Education:

• High School diploma or GED.

Pay Range: $17.00 - $25.65 per hour.

Job Data by YubHub.