Responsibilities:

• Answer inbound calls regarding patient statements, insurance payments, and account balances.
• Provide accurate information about patient accounts, billing history, and charges.
• Process credit card payments over the phone.
• Document call details, account inquiries, and actions taken.
• Escalate complex billing disputes and concerns to the appropriate department.
• Deliver friendly, professional service while handling sensitive billing questions.

Qualifications:

• 1 year of call center or customer service/office experience
• Strong verbal and written communication skills.
• Basic computer skills and the ability to learn new systems.
• Excellent attention to detail and accurate documentation skills.
• Ability to multitask and process information efficiently.
• A calm, professional approach when handling challenging calls.
• A patient-focused attitude and a commitment to quality customer service.

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This particular project involves assisting clients with inquiries on debit card incentives, orders, and balances.

This is a temporary, remote position, requiring you to work from home using your own device.

Qualifications

• You should have previous 3-6 months of customer service or customer support experience.
• Previous 3-6 months of call center or office background experience is a plus.
• You need basic computer skills and be a quick learner, able to work independently.
• Strong phone and verbal communication skills, along with active listening, are essential.
• You must be 18 years of age.
• A background check, applicable with state and federal laws, will be required.

Responsibilities

• Manage large amounts of inbound calls in a timely manner.
• Follow communication scripts when handling different topics.
• Identify customers' needs, clarify information, research, and provide solutions and/or alternatives.
• Access company and client resources provided to accurately handle the call.
• Seize opportunities to upsell products when they arise.
• Skillfully change from one task to another without loss of efficiency or composure.
• Be available at your desk, maintaining punctuality and attendance at all scheduled times.
• Remain positive and professional in all customer interactions.
• Be flexible to cross-train as requested.

Bring Your Own Device (BYOD)

• This position requires you to provide your own equipment and workspace.
• You need verified internet service (secure, reliable, and dedicated high-speed) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection).

Hardware/Software Requirements

• Processor: Intel Core i5-8250U Series or greater.
• Memory: 8GB on Windows 10 or 11 64 bits.
• Screen Resolution: 1280x768 or higher, dual monitors required.
• USB DSP headset.
• Up-to-date antivirus software must be installed on the platform, and a recent scan completed.
• Firewall must be enabled.
• You must be hardwired to your modem or router; no Wi-Fi or extenders.

Additional Information Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

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Responsibilities

The Retail Sales Lead is a key member of the store leadership team, supporting the Store Manager in driving sales, developing the team, and creating an exceptional experience for every Squishable fan. Responsibilities include:

• Supporting the Store Manager in delivering a fun, welcoming, and efficient customer experience during the busy holiday season
• Leading the sales floor during peak periods, keeping the team focused on customer service and sales goals
• Driving holiday sales through customer engagement, product recommendations, and strong knowledge of Squishable products
• Supporting seasonal promotions, merchandising, replenishment, and maintaining an organized, well-stocked sales floor
• Managing customer flow and resolving concerns with a positive, solution-oriented approach
• Providing day-to-day direction and support to team members and jumping in wherever needed during busy periods
• Supporting opening, closing, and keyholder responsibilities, as assigned

Qualifications

• 1+ year of retail, customer service, or leadership experience in a fast-paced environment preferred
• Passion for people and creating a fun, welcoming customer experience
• Strong communication and organizational skills with the ability to stay positive and flexible during busy periods
• Team player who can motivate others, take initiative, and jump in wherever needed
• Comfortable receiving and providing feedback and helping keep the team focused on shared goals
• Must have flexible availability throughout the holiday season, including evenings, weekends, and holidays
• Able to lift and move cartons weighing up to 25 lbs.
• Must be 18 years of age or older

Compensation

• Pay range is $15.00-$16.00 per hour

Benefits & Perks

• A fun, welcoming workplace where creativity and personality are encouraged
• Career growth opportunities
• Employee discounts

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Responsibilities

• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with company priorities and values
• Enforces sales strategies, initiatives, and growth across all categories
• Holds self and the sales team accountable for personal sales productivity
• Acts as a brand ambassador in the local market or mall to drive brand loyalty and business
• Resolves customer issues with a solution-oriented, forward-thinking approach
• Develops individual and team product knowledge to stay up to date on all current Squishable in-store products
• Assists in supervising the team daily, weekly, and monthly to meet goals and use company tools

Qualifications

• 2+ years of relevant supervisory experience in a high-volume, fast-paced, challenging, and creative customer-facing environment
• Passion for people and a dynamic and engaged leader with a passion for empowering, inspiring, motivating, teaching, and developing team members
• Exceptional organizational and communication skills, with the ability to balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment
• Ability to receive and provide constructive feedback and recognition to every team member
• High emotional intelligence, with the ability to work with and manage diverse teams
• Team player who fosters a collaborative and engaged team environment
• Willing to work a flexible schedule, including early mornings, nights, overnights, weekends, and holidays as needed
• Proficient with Microsoft Office Suite or related software
• Able to transport stock as required, including lifting cartons up to 25 lbs.

Compensation

• Pay range is $15.00-$16.00 per hour

Benefits & Perks

• A fun, welcoming workplace where creativity and personality are encouraged
• Career growth opportunities
• Employee discounts
• Affordable vision and dental insurance
• 401(k) with employer match

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Responsibilities

• Set and maintain exceptional brand and operational standards within the store
• Perform all POS transactions efficiently and courteously
• Engage with customers and create a fun, memorable environment in the store
• Process inbound shipments
• Maintain an organized inventory and ensure all merchandise is displayed according to brand visual guidelines
• Support the team with opening and closing duties as assigned

Qualifications

• Reasonably open availability, with flexibility to work evenings and weekends
• Previous retail experience, preferably in a pop-up, promotional, or boutique environment
• Familiarity with Square or a similar POS system
• The ability to lift cartons up to 25 lbs.
• Must be 18 or older

Compensation

• Pay rate is $15.00 per hour

Benefits & Perks

• A fun, welcoming workplace where creativity and personality are encouraged
• Career growth opportunities
• Employee discounts
• Affordable vision and dental insurance
• 401(k) with employer match

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Job Summary: Conduct comprehensive evaluations and treatments for patients with orthopedic and musculoskeletal conditions, providing education tailored to individual needs within an interdisciplinary environment. Design personalized, evidence-based treatment plans and efficiently manage patient documentation and workflow within the EMR system.

Responsibilities:

• Conduct comprehensive evaluations and treatments for patients with orthopedic and musculoskeletal conditions
• Design personalized, evidence-based treatment plans
• Efficiently manage patient documentation and workflow within the EMR system

Requirements:

• Graduate of a CAPTE-accredited PT program
• Current or pending state licensure
• BLS certification
• Strong interpersonal skills and team-oriented mindset
• Ability to manage a full clinical caseload (10–12 patients/day)

What You'll Receive:

• A six-week onboarding program called Vitals+ that introduces clinical tools and resources
• Access to mentorship programs
• In-house ABTPRFE-accredited residency style programs to support specialty development
• Free, in-house continuing education courses, access to a library of free research articles, and opportunities to publish your research
• Limber Health software to help improve in-clinic patient care with at-home support through digital technology, data analytics, home exercise programs, and more
• Monthly incentive earnings tied to daily average patient caseload
• Growth-minded culture with clearly defined pathways to leadership roles

Compensation & Bonus Structure:

• Base Salary: $90,000 – $110,000 / year (based on experience and market factors)
• Monthly Incentive Bonuses for exceeding daily visit thresholds
• Sign-On Bonus: Up to $10,000 available in select locations!

Benefits:

• Comprehensive medical, dental, vision, and life insurance
• Generous PTO and holiday pay
• 160 hours in extended illness hours (varies by location)
• 401(k) with company contribution
• Reimbursement for professional dues and license renewals
• Reimbursement for endurance race entry fees

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