Responsibilities:

• Drive total store sales and understand your role in sales growth
• Manage Food & Beverage, food services, inbound, outbound, replenishment, inventory accuracy, presentation, pricing, and promotional signing processes for all GM areas of the store
• Manage a team of experts in operations, accuracy, and efficiency
• Enable efficient delivery to our guests by leading pick, pack, and ship fulfillment work
• Develop a strategy and utilize your workload planning tools to complete all scheduled workload
• Conduct regular check-ins with your team to ensure completion of tasks and workload
• Manage all GM backroom and sales floor areas, review all reporting to identify gaps, and develop a plan to resolve
• Oversee GM Team Leaders workload planning, including transitions, revisions, and sales plans for all GM areas
• Drive fulfillment sales by leading the Fulfillment team to fulfill each order accurately and efficiently
• Drive a culture centered in food safety; train, validate, and coach team to deliver proper execution on all food safety standards and cleaning routines
• Lead an efficient operation to fund the sales culture
• Oversee Food & Beverage Team Leader's workload planning, including transitions, revisions, sales plans, sampling, and promotions
• Create a guest-obsessed culture that prioritizes the guest experience and delivers on store sales goals
• Know and assess the competition; leverage guest insights and feedback to drive the business and be the destination of choice for our guests
• Work a schedule that aligns to guest and business needs
• Manage a consistent experience for our guests by ensuring product is in stock, fresh, available, food safe, and accurately priced and signed on the sales floor with minimal disruption to the guest
• Assess all GM and Food & Beverage backroom and sales floor areas, walk Food & Beverage Standards to assess priorities in food, and review GM/Food reporting to identify gaps and develop a plan to resolve
• Plan, lead, and follow-up on organizational and operational change
• Anticipate and identify changes in unique store trends
• Develop and coach your team to elevate their skills and expertise
• Establish a culture of accountability through clear expectations and performance management; actively develop, coach, and train your team; anticipate staffing needs, talent plan, and recruit
• Provide service and a shopping experience that meets the needs of the guest
• Always demonstrate a culture of ethical conduct, safety, and compliance; lead team to work in the same way and hold others accountable to this commitment
• As a key carrier, follow all safe and secure training and processes
• Address store needs (emergency, regulatory visits, etc.)
• All other duties based on business needs

Requirements:

• 4-year degree or equivalent experience
• Strong interest and knowledge of the Food & Beverage business
• Strong interpersonal and communication skills
• Strong business acumen
• Comfortable dealing with ambiguity
• Manage conflict, lead, and hold others accountable
• Relate well with and interact with all levels of the organization
• Strong cognitive skills, including problem analysis, decision making, financial and quantitative analysis
• Learn and adapt to current technology needs
• Manage workload and prioritize tasks independently

Benefits:

• Comprehensive health benefits and programs
• 401(k)
• Employee discount
• Short-term disability
• Long-term disability
• Paid sick leave
• Paid national holidays
• Paid vacation

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