Join M&S as a Customer Assistant in our Fashion, Home & Beauty section, where you’ll play a vital frontline role in delivering style advice and five-star service.
\nWe’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.
\nYour responsibilities will include:
\nThe work pattern for this role is:
\nDue to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
\nBenefits of working with M&S include:
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\nThis is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.
\nYou'll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.
\nBeing digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.
\nEfficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.
\nAt M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.
\nTeamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.
\nFlexibility is also vital. You’ll adapt quickly, working where needed with pace.
\nHours of Work: Week 1: Monday: 12:00 - 16:00 Tuesday: 12:00 - 16:00 Wednesday: 12:00 - 16:00 Thursday: 12:00 - 16:00 Friday: 12:00 - 16:00
\nWeek 2: Saturday: 12:00 - 16:00
\nDue to operational requirements, all successful candidates may be asked to work up to full time hours in the weeks commencing 13th and 20th December.
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\nWe're seeking passionate individuals who not only take pride in their knowledge of M&S Food products but are also ready to roll their sleeves up and go again, day in and day out, meeting strong customer demand head-on.
\nYou'll be a resilient and committed brand ambassador who’s ready to raise the bar by confidently recommending and selling our newest food products to our customers.
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