As a Manager, Quality Control (QC) at ICON, you will be responsible for overseeing the quality control processes and ensure that all products meet the required quality standards and specifications.

Responsibilities

The Manager, Quality Control (QC) will oversee quality assurance and compliance workstreams, ensuring deliverables meet quality and timeline expectations. Key responsibilities include:

• Managing the quality control operations, including the testing and inspection of products to ensure compliance with regulatory and quality standards.
• Developing and coordinating inter-departmental system improvements relating to quality and efficiency.
• Suggesting process improvements to continually maximize the efficiency of the personnel, recommending solutions and implementation of action plans.
• Leading, training, and mentoring a team of quality control staff to foster a culture of quality and continuous improvement.
• Collaborating with production, regulatory, and research teams to resolve quality-related issues and implement CAPAs as needed.
• Monitoring quality control metrics and preparing reports to assess quality performance and identify areas for improvement.
• Ensuring compliance with applicable regulations, industry standards, and internal policies in all quality control activities.
• Developing working relationships with internal clients/suppliers , particularly laboratory personnel and operations. Recommending approaches and carrying out solutions as directed for more complicated quality findings.
• Participating in client or regulatory audits with the Quality Assurance department as required.

Your Profile

The Manager, Quality Control (QC) will have solid quality assurance and compliance experience, with the ability to manage competing priorities and develop their team.

Required Qualifications and Experience

• Bachelor's degree or Master's degree in life sciences, quality assurance, or a related field is preferred, with significant experience in quality control or quality assurance.
• Proven experience managing quality control operations in a related environment, with a strong understanding of quality assurance principles and regulatory requirements.
• Strong leadership and team management skills, with the ability to motivate and guide staff to achieve quality objectives.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across various departments.
• Strong analytical and problem-solving abilities, with experience in root cause analysis and implementing corrective actions.
• Detail-oriented, proactive, and committed to maintaining high standards of quality and compliance in all processes.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance-related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

Job Data by YubHub.

As a Metrology Technician I at ICON, you will perform advanced calibration and maintenance of laboratory equipment, ensuring accurate and reliable measurements that support clinical research initiatives.

The role:

• Calibrate and maintain assigned laboratory equipment in laboratories
• Update the calibration schedule and equipment lists as work is performed
• Monitor equipment (e.g., freezers, refrigerators, pipettes, balances, water system, thermometers, weights, ovens, temperature and humidity monitors, REES Environmental system)
• Act as an escort for the approved vendor performing required external calibration
• Review calibration notebooks per applicable SOPs/procedures

You will need:

• Associate degree, in science is preferred; or high school diploma with a minimum 6 months - 1-year relevant laboratory experience
• A commitment to maintaining high standards of quality, safety, and compliance in all metrology activities
• Experience in calibration or metrology within a laboratory setting, with a strong understanding of measurement principles and regulatory requirements
• Excellent analytical and problem-solving skills, with a keen attention to detail in documentation and data analysis
• Strong communication and interpersonal skills, enabling effective collaboration within a team-oriented environment

Rewards & Benefits:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Job Data by YubHub.