As a Christmas Customer Assistant, you will play a crucial role in ensuring the smooth operation of the café, particularly during peak periods.

Your responsibilities will include:

• Providing excellent customer service, making food and drink recommendations, and maintaining a high level of customer satisfaction
• Using digital tools to take and fulfil orders efficiently, keeping customers moving and satisfied
• Maintaining impeccable food safety standards, juggling orders and queues, and working under pressure
• Supporting colleagues and contributing to a high-performance culture that meets customer needs
• Adapting quickly to changing situations and working flexibly where needed

In this role, you will be expected to work varying shifts, including Sundays, Mondays, Wednesdays, Thursdays, and Fridays, with potential for full-time hours during the weeks commencing 13th and 20th December.

Marks & Spencer aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

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We’re looking for passionate, fashion-forward individuals who are ready to drive sales, grow our share in the style space, and help customers discover our most on-trend and fashionable products.

Your responsibilities will include:

• Providing style advice and excellent customer service
• Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
• Maintaining high standards of efficiency and effectiveness, even in a high-pressure environment
• Working as part of a team to create a positive store environment
• Adapting to different challenges and priorities as needed

In return, you can expect:

• A flexible working pattern, including Sundays, Fridays, and Saturdays
• The opportunity to work in a fast-paced and dynamic retail environment
• A commitment to inclusion, diversity, and equal opportunities

M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.

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You’ll be ready to implement the hottest merchandising plans, giving our shop floor the ‘wow’ factor. You’ll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Responsibilities:

• Use our digital tools to bring campaigns to life – and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You’ll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You’ll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you’ll easily pivot between tasks, meeting the demand.

Working Pattern:

• Monday: 07:00 - 15:30
• Tuesday: 07:00 - 15:30
• Thursday: 07:00 - 15:30
• Friday: 07:00 - 15:30
• Saturday: 07:00 - 15:30
• Sunday: 07:00 - 15:30
• Wednesday: 07:00 - 15:30

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Benefits:

• Competitive salary
• Opportunity to work with a well-known brand
• Flexible working hours

About Us: M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.

Job Data by YubHub.