Why Join Us? We offer a range of benefits, including:

• PTO and paid holidays off
• Annual bonus opportunities
• Paid CPR and CE opportunities
• Collaborative, team-focused healthcare environment
• Opportunities to build meaningful relationships with patients through continuity of care
• Use of both clinical and administrative skills
• Participation in health promotion and wellness initiatives
• Cross-training and professional development opportunities
• Being part of an organisation committed to improving healthcare delivery

Clinical Responsibilities:

• Obtain patient histories and document information accurately in the electronic health record (EHR)
• Measure and record vital signs
• Assist providers during examinations and treatments
• Perform CLIA waived POC testing and maintain compliance standards
• Administer medications and vaccines as directed
• Perform phlebotomy and specimen collection when appropriate
• Prepare and stock examination rooms
• Clean, disinfect, and sterilise equipment according to established protocols
• Review provider instructions and educational materials with patients

Patient Experience & Administrative Responsibilities:

• Welcome patients and create a positive, professional first impression
• Verify eligibility, coverage, and required documentation
• Schedule appointments and coordinate patient care services
• Answer incoming calls and assist patients with questions or concerns
• Accurately relay messages and coordinate communication with providers and staff
• Provide timely and courteous responses to provider and patient inquiries
• Support wellness events and health promotion activities as needed

Team Collaboration:

• Participate actively in staff meetings and training sessions
• Assist with onboarding and mentoring new team members
• Cross-train in additional services and workflows
• Demonstrate professionalism, accountability, and a commitment to high-quality patient care

What We're Looking For:

• Graduate of an accredited Medical Assistant programme
• Current BLS/CPR certification
• Minimum of 2-3 years of front and back office Medical Assistant experience
• Proficiency in phlebotomy
• Experience using Electronic Health Records (EHR)
• Strong organisational and time-management skills
• Excellent communication and customer service skills
• Reliable, dependable, and team-oriented
• Ability to work scheduled clinic hours

Preferred Qualifications:

• Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), or equivalent certification
• Experience in primary care, occupational health, preventive medicine, or employer-sponsored health clinics
• Experience supporting wellness programmes and health screenings
• Bilingual English/Spanish skills are a plus

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