As part of Sodexo's Accommodation Services team, you'll play a critical role managing a residential property portfolio, supporting tenants, maintaining compliance, and delivering exceptional customer service on behalf of our client.

About the Role

You will be the subject matter expert responsible for delivering effective and compliant property management services across a residential housing portfolio.

Key Responsibilities

• Manage housing applications, assessments, approvals, and tenancy reviews
• Prepare, execute, and administer tenancy agreements and related documentation
• Coordinate leasing activities, including ingoing, vacating, and tenancy transfer processes
• Conduct Property Condition Reports (PCRs), routine inspections, pre-vacate inspections, and final bond inspections
• Manage property maintenance requests and coordinate timely rectification works
• Ensure compliance with tenancy legislation, safety requirements, and building regulations
• Administer bonds, tenant damage recovery processes, and tenancy-related reporting
• Maintain key registers and ensure legislative compliance with key management procedures
• Process home improvement requests and property modifications
• Mediate tenancy disputes and facilitate resolutions in accordance with legislative requirements
• Build and maintain positive relationships with tenants, clients, contractors, and key stakeholders
• Maintain accurate property records and prepare client reporting as required
• Ensure all property management activities are undertaken in accordance with regulatory and compliance requirements

To Be Successful in This Role, You Will Have

• Demonstrated experience in end-to-end residential property management
• Strong knowledge of tenancy legislation and property management best practices
• Experience managing tenancy agreements, inspections, maintenance, and compliance activities
• Excellent organisational skills with strong attention to detail and the ability to manage competing priorities
• Proven experience preparing reports and maintaining accurate records
• Outstanding communication and stakeholder management skills
• A customer-focused approach with a commitment to delivering high service standards
• Strong problem-solving abilities and confidence managing tenancy-related matters
• The ability to work autonomously while contributing positively to a team environment
• Intermediate Microsoft Office skills and experience with property management systems

Qualifications & Licences

• Certificate IV in Property Services (Real Estate Practice) or equivalent
• Current Real Estate Registration Certificate (or ability to obtain)
• Current Driver's Licence
• Ongoing commitment to legislative compliance and professional development requirements

Why Join Sodexo?

• Competitive remuneration package
• Access to employee discounts and benefits
• Career development and progression opportunities
• Sodexo's Recognition & Rewards Program
• Supportive team culture with ongoing training and development
• The unique lifestyle and community opportunities available in Gove

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As part of Sodexo's Accommodation Services team, you'll play a critical role managing a residential property portfolio, supporting tenants, maintaining compliance, and delivering exceptional customer service on behalf of our client.

About the Role

You will be the subject matter expert responsible for delivering effective and compliant property management services across a residential housing portfolio.

Key Responsibilities

• Manage housing applications, assessments, approvals, and tenancy reviews
• Prepare, execute, and administer tenancy agreements and related documentation
• Coordinate leasing activities, including ingoing, vacating, and tenancy transfer processes
• Conduct Property Condition Reports (PCRs), routine inspections, pre-vacate inspections, and final bond inspections
• Manage property maintenance requests and coordinate timely rectification works
• Ensure compliance with tenancy legislation, safety requirements, and building regulations
• Administer bonds, tenant damage recovery processes, and tenancy-related reporting
• Maintain key registers and ensure legislative compliance with key management procedures
• Process home improvement requests and property modifications
• Mediate tenancy disputes and facilitate resolutions in accordance with legislative requirements
• Build and maintain positive relationships with tenants, clients, contractors, and key stakeholders
• Maintain accurate property records and prepare client reporting as required
• Ensure all property management activities are undertaken in accordance with regulatory and compliance requirements

To Be Successful in This Role, You Will Have

• Demonstrated experience in end-to-end residential property management
• Strong knowledge of tenancy legislation and property management best practices
• Experience managing tenancy agreements, inspections, maintenance, and compliance activities
• Excellent organisational skills with strong attention to detail and the ability to manage competing priorities
• Proven experience preparing reports and maintaining accurate records
• Outstanding communication and stakeholder management skills
• A customer-focused approach with a commitment to delivering high service standards
• Strong problem-solving abilities and confidence managing tenancy-related matters
• The ability to work autonomously while contributing positively to a team environment
• Intermediate Microsoft Office skills and experience with property management systems

Qualifications & Licences

• Certificate IV in Property Services (Real Estate Practice) or equivalent
• Current Real Estate Registration Certificate (or ability to obtain)
• Current Driver's Licence
• Ongoing commitment to legislative compliance and professional development requirements

Why Join Sodexo?

At Sodexo, we're committed to creating a safe, inclusive, and supportive workplace where our people can thrive.

In return for your expertise, you'll enjoy:

• Competitive remuneration package
• Access to employee discounts and benefits
• Career development and progression opportunities
• Sodexo's Recognition & Rewards Program
• Supportive team culture with ongoing training and development
• The unique lifestyle and community opportunities available in Gove

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