You will work at the intersection of pricing, products, operations, and technology, helping translate business decisions into clear, structured, and operationally ready information that supports customers, internal stakeholders, and business growth.

This is a highly visible, hands-on role offering broad exposure across European markets and Mastercard's products and services.

Responsibilities:

• Maintain and enhance pricing content repositories, guides, communications, and supporting documentation.
• Ensure pricing information is accurate, consistent, and aligned across multiple platforms and sources.
• Support the lifecycle management of pricing changes, from implementation through ongoing maintenance.
• Execute operational processes supporting pricing governance and business readiness.
• Develop and maintain trackers, dashboards, workflows, and reporting mechanisms that provide transparency into delivery status and key activities.
• Support the continuous improvement of operational processes, controls, and quality standards.
• Partner with Product, Finance, Customer Solutions, Technology, and regional teams to collect, validate, and maintain business information.
• Coordinate activities across multiple stakeholders to ensure timely and high-quality execution.
• Facilitate information gathering, review cycles, and business approvals where required.
• Support the creation of reporting and management information that enables decision-making and performance tracking.
• Perform data validation and quality assurance activities.
• Identify opportunities to streamline manual activities through automation and improved tooling.

Requirements:

• Strong attention to detail and commitment to high-quality execution.
• Highly organized and capable of managing multiple priorities simultaneously.
• Proactive and able to take ownership in a fast-paced environment.
• Strong analytical mindset with the ability to structure complex information clearly.
• Comfortable working with data, reporting tools, and large datasets.
• Experience creating dashboards, trackers, reports, and operational management tools.
• Strong communication and stakeholder management skills.
• Able to work effectively across functions and international teams.
• Curious, solutions-oriented, and continuously looking for process improvements.
• Demonstrates resilience, accountability, and a strong sense of ownership.
• 2+ years of experience in operations, business management, pricing, analytics, process improvement, project coordination, or related disciplines.
• Experience within payments, financial services, consulting, or technology is advantageous but not required.
• Excellent written and verbal English.

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Key Responsibilities:

• Manage and develop Mastercard relationships with existing and new customer accounts in Luxemburg
• Develop account strategies in-line with country targets
• Identify, negotiate, sign and execute deals and contracts with customers
• Take full ownership of the P&L and end-to-end relationship with assigned accounts
• Set sales strategies and achieve sales goals that drive market share, volume and revenue growth
• Partner with customers to deliver customized solutions and comprehensive consulting support
• Manage pipeline at the account level and contribute to the achievement of sales and net revenue targets
• Collaborate with the account team and customers to plan, execute and monitor progress against annual business plans
• Assist in local projects and cross-functional initiatives
• Engage with Mastercard cross-functional teams to design and execute tactical plans to execute the customer strategy
• Leverage Mastercard brand, sponsorship properties, products, and technological payment solutions to identify new product opportunities
• Grow Mastercard share within assigned accounts
• Responsible for all administrative and operational issues related to assigned accounts
• Uncover business opportunities and work with Mastercard cross-functional teams to assess new concepts and ideas
• Work closely with the Head of Financial Institutions to recommend and develop market strategy, business planning, expense management, budget, financial monitoring, etc.

About You:

• Knowledge of the Luxemburg financial market and configuration
• Banking sector market knowledge and payment systems market knowledge
• Excellent analytical skills, presentation skills, and written and oral communication skills
• Proven ability to develop business relationships at all levels, including C-level
• Results-oriented and customer-focused
• Strong sales, business development, and relationship management background
• Ability to understand and execute key operational aspects and attend to details
• Excellent problem-solving, analytic capabilities, and business acumen
• Selling skills with ability to initiate, pursue and close a sale, as well as strong influencing and negotiation skills
• Bachelor's degree or equivalent, MBA preferred
• Proven track record of project management capabilities
• Team-player with hands-on attitude and strong collaboration skills
• Can work in autonomy while being constantly connected to various stakeholders
• Capability to interact with top-management and support functions
• Humble, flexible, and empathic
• Existing network or connection with the Luxemburg financial sector is a plus
• Flexibility to travel in Luxemburg
• Fluent in English; speaking Luxembourgeois, French, and/or German is a key asset

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