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YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_88aa5393-356"},"title":"TRICARE Beneficiary Services Representative FLOATER - Vilseck, Germany","description":"<p>Join Leidos as a TRICARE Beneficiary Services Representative (BSR) FLOATER in Vilseck, Germany, supporting active-duty military members and their families.</p>\n<p>As a BSR, you will provide key beneficiary education and enrollment services for the TRICARE Overseas Program (TOP) under the Defense Health Agency (DHA).</p>\n<p><strong>Responsibilities:</strong></p>\n<ul>\n<li>Travel 25-75% of the time for multi-site coverage within the EA region, including Bahrain, Belgium, Germany, Italy, Spain, and the UK.</li>\n<li>Verify benefits and enrollment using systems like Defense Online Enrollment System (DOES) and MHS Genesis.</li>\n<li>Process Primary Care Manager (PCM) changes following Military Treatment Facility (MTF) guidelines.</li>\n<li>Offer guidance on TRICARE resources, benefits, enrollment, and claims to beneficiaries in person and over the phone.</li>\n<li>Provide basic claims status updates and support.</li>\n<li>Conduct informational briefings for events like in/out processing, maternity, and pre-separation/retirement.</li>\n<li>Collect and record daily activities and Other Health Insurance (OHI) information into applicable systems.</li>\n<li>Assess and escalate issues as needed for proper resolution.</li>\n<li>Maintain compliance with HIPAA regulations and confidentiality of Protected Health Information (PHI).</li>\n<li>Collaborate and support remote work, training of new team members, and other assigned duties.</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n<li>High school diploma or GED.</li>\n<li>U.S. Citizenship.</li>\n<li>SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor supporting the DoD.</li>\n<li>Eligible to obtain and maintain ADP IT III clearance.</li>\n<li>3+ years of customer service experience.</li>\n<li>Willing and able to travel 25-75% of the time.</li>\n</ul>\n<p><strong>Essential Skills:</strong></p>\n<ul>\n<li>Fluent in English.</li>\n<li>Proficient in Microsoft Office.</li>\n<li>Effective presentation delivery.</li>\n<li>Tactful communication.</li>\n<li>Self-starter with strong organizational and time management skills.</li>\n</ul>\n<p><strong>Preferred Qualifications:</strong></p>\n<ul>\n<li>Familiarity with TRICARE Overseas Program, Defense Enrollment Eligibility Reporting System (DEERS), DOES, and MHS Genesis.</li>\n<li>Background in U.S. military healthcare delivery, medical environments, or civilian healthcare systems.</li>\n</ul>\n<p><strong>Salary:</strong> $34,500 annually, with an additional $3,500 annual foreign service premium for working in Germany. <strong>Pay Range:</strong> $31,850.00 - $57,575.00</p>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Vilseck-Germany/TRICARE-Beneficiary-Services-Representative-FLOATER---Vilseck--Germany_R-00190052","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Leidos","sameAs":"https://leidos.com","logo":"https://logos.yubhub.co/leidos.com.png"},"x-apply-url":"https://leidos.wd5.myworkdayjobs.com/en-US/External/job/Vilseck-Germany/TRICARE-Beneficiary-Services-Representative-FLOATER---Vilseck--Germany_R-00190052","x-work-arrangement":null,"x-experience-level":null,"x-job-type":"full-time","x-salary-range":"$31,850.00 - $57,575.00","x-skills-required":["Microsoft Office","English","Customer Service","Presentation Delivery","Time Management","Organizational Skills"],"x-skills-preferred":["TRICARE Overseas Program","Defense Enrollment Eligibility Reporting System (DEERS)","DOES","MHS Genesis","U.S. military healthcare delivery","Medical Environment","Civilian Healthcare Systems"],"x-benefits":["health_insurance","paid_leave"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-10-25T02:19:59.726Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Vilseck"}},"employmentType":"FULL_TIME","occupationalCategory":"Customer Service","industry":"Healthcare","skills":"Microsoft Office, English, Customer Service, Presentation Delivery, Time Management, Organizational Skills, TRICARE Overseas Program, Defense Enrollment Eligibility Reporting System (DEERS), DOES, MHS Genesis, U.S. military healthcare delivery, Medical Environment, Civilian Healthcare Systems","baseSalary":{"@type":"MonetaryAmount","currency":"USD","value":{"@type":"QuantitativeValue","minValue":31850,"maxValue":57575,"unitText":"YEAR"}}}]}