The successful candidate will chart the course for strategy, product lifecycle development, and operational stability for the enterprise ServiceNow platform supporting IT and cross-enterprise business functions.

Position Responsibilities:

• Enterprise Product Management for the ServiceNow platform, associated applications, tools, and services
• Cultivate strategic relationships with senior Boeing leaders and suppliers
• Day-to-day production operations for ServiceNow through platform modernization and sustainment
• ServiceNow product roadmap and lifecycle, including delivery of advanced features aligned to business outcomes and efficiencies
• Partner with cross-functional stakeholders across IT, HR, Legal, Finance, and Procurement to align the platform strategy with organizational objectives
• Manage key supplier relationships and budget
• Drive AI and automation initiatives leveraging ServiceNow and other integrated capabilities
• Lead a large global team
• Broad stakeholder communications
• Ensure governance and compliance to enterprise standards

To thrive in this environment, you will be:

• Dynamic, innovative, creative, curious, resilient, with the ability to lead through ambiguity
• Team orientated, influential, and enjoy a dynamic environment with demanding challenges
• An excellent communicator who can engage across all levels of leadership
• An outcome-focused leader modeling unmatched professionalism and solid decision-making
• Flexible to accommodate schedules associated with supporting a global enterprise

Basic Qualifications (Required Skills/Experience):

• 10+ years of experience leading through influence and partnering with cross-functional teams
• 5+ years of experience managing managers
• 5+ years of experience leading ServiceNow platform support and development
• 1+ years of experience leading or managing global teams

Preferred Qualifications (Desired Skills/Experience):

• Strong knowledge of ITSM, CMDB, CSDM, Discovery, ITOM, Event Management, and SPM
• Global (multi-national) company experience delivering IT Operations services and/or enterprise platforms
• Relevant ServiceNow certifications
• Proven experience leading a team in the implementation of AI & automation capabilities
• Excellent communication skills and experience communicating with senior executive leadership
• ITIL or similar IT Service Management experience

Pay & Benefits: The Boeing Company provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

Summary Pay Range: $177,650 – $277,150

Job Data by YubHub.