This is an on-site, long-term assignment (up to 3 years) providing hands-on ISS (In Service Support), field engineering assistance, OJT, troubleshooting, and acceptance/test support for aircraft mission systems and ground systems (MPDS/DMPDS/IFGS/SIL/SDE).

The successful candidate will provide technical guidance in the normal operation and maintenance of E-3 NATO FLEP aircraft mission systems, ground systems, and support equipment. They will support on-aircraft mission system hardware and software troubleshooting/reloads, serve as on-site technical expert and field service lead for NATO FLEP aircraft and ground systems, and provide hands-on installation, configuration, and sustainment for Mission Computing OS/software loads, mission applications, simulation, DLGW/STG, DSU/RAID, OOM, NetApp, and IFGS/MPDS/DMPDS systems.

The Field Service Representative will execute fault isolation, repair, replacement of FRUs, BIOS/CMOS troubleshooting, and checkout procedures for mission and ground subsystems. They will support and manage DSU/RAID rebuilds and DSU hardware inspections, configure, validate, and test DLGW and STG interfaces for Link-11/Link-16 and 1553 integration, diagnose and remediate Mission Computing integration issues, and troubleshoot NAS/OOM mount issues, NetApp/cluster issues, and offload script failures.

The ideal candidate will have 3+ years of experience in avionics and aerospace systems troubleshooting, ability to read, understand and interpret engineering drawings, and 3+ years of experience with Airborne Early Warning and Control (AEW&C) or Airborne Warning and Control Systems (AWACS) platforms. Current U.S. passport with an expiration date past December 2027 is also required.

Responsibilities:

• Provide technical guidance in the normal operation and maintenance of E-3 NATO FLEP aircraft mission systems, ground systems, and support equipment
• Support on-aircraft mission system hardware and software troubleshooting/reloads, as requested
• Serve as on-site technical expert and field service lead for NATO FLEP aircraft and ground systems (Operational and Development Systems)
• Provide hands-on installation, configuration, and sustainment for Mission Computing OS/software loads, mission applications, simulation, DLGW/STG, DSU/RAID, OOM, NetApp, and IFGS/MPDS/DMPDS systems
• Execute fault isolation, repair, replacement of FRUs, BIOS/CMOS troubleshooting, and checkout procedures for mission and ground subsystems
• Support and manage DSU/RAID rebuilds and DSU hardware inspections (mdadm diagnostics, drive replacement, resync)
• Configure, validate, and test DLGW and STG interfaces for Link-11/Link-16 and 1553 integration; import/verify gateway configs, terminal init files, and time sync behavior
• Diagnose and remediate Mission Computing integration issues, SimConfig/SimController/AwsSim exceptions
• Troubleshoot NAS/OOM mount issues, NetApp/cluster issues, and offload script failures
• Provide OJT and informal training for NATO maintenance and ground-system users; document lessons learned
• Assist with ATP/acceptance tests, configuration management, software requirements meetings, and provide input to technical publications (VECTOR Tech Requests, Pubs Change Requests, AFTO-22s)
• Support TCTO/field-level modifications and coordinate with off-site engineering on issues exceeding field authority
• Capture, package and escalate forensic logs and evidence to engineering (e.g., journalctl, dmesg, mdadm output, AwsSim logs, DARE/HAIPE audit)
• Support COMSEC/HAIPE/DaR procedures as required (audit capture before tamper/zeroize); coordinate with NATO COMSEC managers
• Participate in maintenance cross-talks, TIMs, LWG, and other program meetings; report contractor labor hours per NATO reporting requirements

Requirements:

• 3+ years of experience in avionics and aerospace systems troubleshooting
• Ability to read, understand and interpret engineering drawings
• 3+ years of experience with Airborne Early Warning and Control (AEW&C) or Airborne Warning and Control Systems (AWACS) platforms
• Current U.S. passport with an expiration date past December 2027
• Willingness to deploy/travel to various locations (domestic and international) and for varying durations
• Ability to obtain clearances from International Health Services and a visa/work permit for Germany, if applicable

Benefits:

• Competitive base pay and variable compensation opportunities
• Comprehensive benefits package, including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs
• Relocation benefits will be provided for the international assignment

Salary Range: Mid-Level (GEC6I3): $79,900 - $108,100 Senior Level (GEC6I4): $96,900 - $131,100

Job Data by YubHub.