{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/us-remote-worker/"},"x-facet":{"type":"city","slug":"us-remote-worker","display":"Us Remote Worker","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_3a2ff1ad-672"},"title":"Senior Certification Operations Manager","description":"<p>We are seeking a Senior Certification Operations Manager to support the planning, development, launch, maintenance, and retirement of professional certification programs.</p>\n<p>The successful candidate will manage certification operations, vendor relationships, program schedules, and cross-functional activities to support consistent program delivery and candidate experience.</p>\n<p><strong>Key Responsibilities</strong></p>\n<ul>\n<li>Manage certification programs throughout the lifecycle, including planning, development, launch, maintenance, recertification, and retirement.</li>\n<li>Develop and maintain certification roadmaps, release schedules, project plans, and operational processes.</li>\n<li>Coordinate certification activities across internal teams, subject matter experts, and external service providers.</li>\n<li>Monitor program milestones, deliverables, risks, dependencies, and operational performance.</li>\n<li>Identify and implement process improvements to support program efficiency and consistency.</li>\n<li>Partner with stakeholders to align certification programs with product, business, and market requirements.</li>\n</ul>\n<p><strong>Vendor and Partner Management</strong></p>\n<ul>\n<li>Manage relationships with vendors supporting certification development, exam delivery, psychometrics, certification platforms, digital credentials, localization, and content development.</li>\n<li>Manage vendor contracts, Statements of Work (SOWs), budgets, service-level agreements (SLAs), deliverables, and performance metrics.</li>\n<li>Coordinate activities across multiple vendors to support project timelines, quality requirements, and program objectives.</li>\n<li>Track vendor performance and address operational issues, risks, and escalations as needed.</li>\n</ul>\n<p><strong>Certification Operations</strong></p>\n<ul>\n<li>Oversee certification management systems, credentialing platforms, and related operational processes.</li>\n<li>Ensure certification requirements, policies, and program updates are accurately implemented across applicable systems and processes.</li>\n<li>Support certification launches, updates, recertification programs, and program changes.</li>\n<li>Maintain operational documentation, procedures, and process requirements.</li>\n<li>Support audits, appeals, exception requests, and certification policy inquiries.</li>\n</ul>\n<p><strong>Candidate Support</strong></p>\n<ul>\n<li>Serve as an escalation point for candidate inquiries related to exam registration, scheduling, testing accommodations, score reporting, certification status, digital credentials, recertification, and program policies.</li>\n<li>Coordinate with testing providers, certification platforms, 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href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/All-Texas-United-States-of-America/Senior-Certification-Operations-Manager_1212191-2","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Hewlett Packard Enterprise","sameAs":"https://www.hpe.com","logo":"https://logos.yubhub.co/hpe.com.png"},"x-apply-url":"https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/All-Texas-United-States-of-America/Senior-Certification-Operations-Manager_1212191-2","x-work-arrangement":"remote","x-experience-level":"senior","x-job-type":"full-time","x-salary-range":"USD 92,700 - 187,500","x-skills-required":["certification operations","credentialing programs","technical training","learning program management","vendor management","project management","Microsoft 365"],"x-skills-preferred":["IT certification programs","exam development processes","psychometrics","certification industry 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