Scope of Position: Ensure timely and accurate movement of freight and information while providing exceptional customer service in the Ocean Export Department.

Major Duties and Responsibilities:

• Ensure smooth and timely freight process flow
• Accurately and timely enter data into the operational system
• Track and trace ocean export files and report on them
• Comply with internal and external regulations, including government regulations
• Understand departmental process flow and identify best practices to improve operational efficiency and productivity
• Maintain up-to-date standard operating procedures for customers in the DLSOPs
• Communicate effectively with overseas teams and respond promptly to emails and requests
• Escalate problems to management when necessary

Qualifications:

• 6 months to 1 year of related experience and/or training; or equivalent combination of education and experience
• Understanding of ocean documentation process a plus
• Effective interpersonal skills, including proven abilities to listen, comprehend, and communicate clearly and concisely
• Pro-active with strong organizational skills
• Good computer skills (Excel, Word)
• Hazardous Materials certification (preferred)
• Fluent in English

Benefits:

• Paid vacation, holiday, and sick time
• Health plan: medical
• Life insurance
• Employee stock purchase plan
• Training and personnel development program
• Growth opportunities within the company
• Employee referral program bonus

Job Data by YubHub.

The focus of this role is on driving sales growth, managing customer relationships, and collaborating with internal teams to deliver customized logistics solutions.

Key responsibilities include:

• Managing an assigned territory and demonstrating extensive knowledge of potential customers and competitors
• Timely data entry in the Customer Relationship Management tool
• Orchestrating customer and branch relationships, and collaborating with regional resources
• Participating in the creation of value-added solutions for customers' logistics needs
• Supporting the transition of new accounts and securing necessary customer paperwork
• Attending training and development sessions to enhance selling skills and product knowledge
• Involvement in local trade groups, as directed by the District Sales Manager
• Taking on additional assignments as required

The ideal candidate will possess:

• The ability to meet with customers off-site regularly
• Oral and written proficiency in English
• Strong problem-solving, organizational, and interpersonal skills
• Ability to work productively in a team environment
• Sense of urgency for goal achievement
• Self-motivation and ability to work in a fast-paced environment
• Comfort with regular data entry on a laptop computer
• Strong rapport and relationship-building skills
• Empowerment to make quick decisions in response to changing conditions

Expeditors offers excellent benefits, including:

• Paid Vacation, Holiday, Sick Time
• Health Plan: Medical
• Life Insurance
• Employee Stock Purchase Plan
• Training and Personnel Development Program
• Growth opportunities within the company
• Employee Referral Program Bonus

The annual salary range for this position is $80,000 - $150,000, plus commission.

Job Data by YubHub.