<?xml version="1.0" encoding="UTF-8"?>
<source>
  <jobs>
    <job>
      <externalid>d9297768-261</externalid>
      <title>Customer Service Advisor</title>
      <description><![CDATA[<p>By joining Sedgwick, you&#39;ll be part of something truly meaningful. It&#39;s what our 33,000 colleagues do every day for people around the world who are facing the unexpected.</p>
<p>We&#39;re looking for a Customer Service Advisor to join our UK-wide team on a fixed-term contract. As a Customer Service Advisor, you&#39;ll be the calm voice claimants rely on to get their lives back on track.</p>
<p><strong>Responsibilities:</strong></p>
<ul>
<li>Handling inbound calls from customers for a variety of queries</li>
<li>Dealing with multiple clients to deliver the best service we can offer</li>
<li>Working with suppliers and parts</li>
<li>Providing excellent customer service at all times</li>
</ul>
<p><strong>Requirements:</strong></p>
<ul>
<li>Excellent communication skills, both written and verbal</li>
<li>Ability to work in a fast-paced environment</li>
<li>Computer literacy – you&#39;ll be using a variety of in-house databases</li>
<li>Enthusiasm and a genuine desire to learn</li>
<li>A can-do attitude</li>
</ul>
<p><strong>What we offer:</strong></p>
<ul>
<li>Competitive salary taking into account skills, experience and qualifications</li>
<li>A Self Invested Personal Pension Scheme (SIPP)</li>
<li>Holiday allowance of 25 days plus bank holidays</li>
<li>Flexible working from our office or your home</li>
<li>Private healthcare plan (including pre-existing conditions)</li>
<li>Life assurance</li>
<li>Employee assistance programme for employee wellbeing</li>
<li>Wellbeing and digital GP apps</li>
<li>Group Income Protection</li>
<li>Voluntary flexible benefits – green car scheme, travel insurance, dental cover, cycle to work scheme, season ticket loan</li>
<li>Discounts on various products and services</li>
</ul>
<p><strong>About Sedgwick:</strong> At Sedgwick, not only will you be working behind the scenes for some of the UK&#39;s most trusted insurance brands helping to resolve millions of claims every year, you&#39;ll also be an architect of tomorrow&#39;s insurance landscape with Sedgwick University.</p>
<p style="margin-top:24px;font-size:13px;color:#666;">Job Data by <a href="https://yubhub.co">YubHub</a>.</p>]]></description>
      <jobtype>contract</jobtype>
      <experiencelevel></experiencelevel>
      <workarrangement>hybrid</workarrangement>
      <salaryrange>Competitive salary taking into account skills, experience and qualifications</salaryrange>
      <skills>excellent communication skills, ability to work in a fast-paced environment, computer literacy</skills>
      <benefits>pension, health_insurance, dental, paid_leave</benefits>
      <licences></licences>
      <category>Customer Service</category>
      <industry>Insurance</industry>
      <employername>Sedgwick</employername>
      <employerlogo>https://logos.yubhub.co/sedgwick.com.png</employerlogo>
      <employerdescription>Sedgwick is a global business with 33,000 colleagues providing services to people around the world.</employerdescription>
      <employerwebsite>https://sedgwick.com</employerwebsite>
      <compensationcurrency></compensationcurrency>
      <compensationmin></compensationmin>
      <compensationmax></compensationmax>
      <compensationinterval></compensationinterval>
      <applyto>https://sedgwick.wd1.myworkdayjobs.com/en-US/Sedgwick/job/United-Kingdom/Customer-Service-Advisor---Fixed-Term-Contract_R78756</applyto>
      <location>UK Wide</location>
      <city>UK Wide</city>
      <state></state>
      <postalcode></postalcode>
      <country>GB</country>
      <postedate>2026-10-29</postedate>
      <visasponsorship>unknown</visasponsorship>
      <visasponsorshiptext><![CDATA[]]></visasponsorshiptext>
      <workauthorisation>unknown</workauthorisation>
    </job>
  </jobs>
</source>