Key responsibilities:

• Ensure that all Health and Safety, Biffa policies and procedures, and legal obligations are understood and followed by all members of staff.
• Develop and maintain excellent working relationships with the client and internal/external customers.
• Work with the Senior Business Manager to ensure that all financial/budgeted targets are achieved for the contract.
• Support staff training and development and periodically review training requirements.
• Supervise the performance of the operation and depot in relation to contract standards.
• Constantly review the waste collections and street cleansing operations to ensure that efficiency levels are continuously improved upon.
• Ensure work equipment is always operated in a safe manner and in accordance with manufacturer's guidelines.
• Ensure all records and systems are maintained for effective and compliant operations of the contract.

Essential criteria:

• People and health and safety management in a unionised environment
• Proven track record of working to clearly defined service delivery KPI's
• Experience of vehicle management
• Proven track record of delivering continuous improvement within an operational/service environment
• Experience of producing and analysing reports using Microsoft Office Suite
• General knowledge of environmental responsibilities and existing health and safety legislation
• Able to deal with conflict and negotiate/manage a suitable outcome
• Analytical with the ability to measure & monitor data and take appropriate corrective action

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