The hotel is a 3-star property with 60 rooms, a restaurant, meeting rooms, a fitness centre, and an outdoor pool. It is currently undergoing renovation, which is expected to be completed in spring 2027.

As Hotel Director, you will be responsible for overseeing all aspects of hotel operations, ensuring exceptional customer experiences, operational excellence, and profitability.

Key responsibilities:

• Lead, manage, and supervise all hotel staff to create a positive and productive work environment
• Oversee daily hotel operations, including reception, housekeeping, food and beverage, and maintenance
• Develop and implement strategies to maximise occupancy rates, revenue, and customer satisfaction
• Manage budgets, control costs, and monitor financial performance against targets
• Ensure compliance with health, safety, and hygiene regulations, as well as company policies
• Foster strong relationships with customers, resolve complaints professionally, and maintain high levels of customer satisfaction
• Recruit, train, and evaluate hotel staff to ensure excellent service delivery
• Maintain and optimise hotel facilities, equipment, and inventory
• Coordinate with suppliers and service providers to ensure quality and cost-effectiveness
• Analyse market trends and competitor activity to inform strategic decision-making
• Prepare regular reports on hotel performance, occupancy rates, and financial indicators

Qualifications:

• At least 3 years of management experience in the hospitality industry
• Proven track record of effective hotel operations management
• Strong leadership and team management skills
• Excellent communication and interpersonal skills
• Proficiency in English (fluency required)
• Knowledge of health, safety, and hygiene regulations in the hospitality industry

Additional information:

• You will lead a team of 10 people and work closely with the hotel owner and franchise partner, Accor.

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