{"version":"0.1","company":{"name":"YubHub","url":"https://yubhub.co","jobsUrl":"https://yubhub.co/jobs/city/tranent/"},"x-facet":{"type":"city","slug":"tranent","display":"Tranent","count":1},"x-feed-size-limit":100,"x-feed-sort":"enriched_at desc","x-feed-notice":"This feed contains at most 100 jobs (the most recently enriched). For the full corpus, use the paginated /stats/by-facet endpoint or /search.","x-generator":"yubhub-xml-generator","x-rights":"Free to redistribute with attribution: \"Data by YubHub (https://yubhub.co)\"","x-schema":"Each entry in `jobs` follows https://schema.org/JobPosting. YubHub-native raw fields carry `x-` prefix.","jobs":[{"@context":"https://schema.org","@type":"JobPosting","identifier":{"@type":"PropertyValue","name":"YubHub","value":"job_dadacc09-8c9"},"title":"Brand Home Lead Guide","description":"<p>As Brand Home Lead Guide, you&#39;ll support the day-to-day running of Glenkinchie Visitor Centre, coordinating tours and guiding the team to deliver outstanding experiences across tours, bar and retail.</p>\n<p>You&#39;ll help maintain high service and operational standards, support commercial performance and contribute to events and community engagement.</p>\n<p>Key responsibilities:</p>\n<ul>\n<li>Coordinate daily tours and allocate work across the Brand Home Guides team</li>\n<li>Support the management team with day-to-day operations and help ensure consistently high standards of service and memorable guest experiences</li>\n<li>Supervise Brand Home Guides and agency colleagues</li>\n<li>Support retail strategy and visual merchandising</li>\n<li>Help plan and deliver special events throughout the year</li>\n<li>Contribute to community engagement and the Brand Home&#39;s sustainability ambitions</li>\n<li>Lead by example, build strong relationships with guests and partners, and identify practical ideas to improve the visitor experience and business performance</li>\n</ul>\n<p>This is an opportunity to take ownership of daily operations, develop your leadership skills and help shape memorable experiences at an iconic Scotch whisky visitor destination.</p>\n<p>Requirements:</p>\n<ul>\n<li>Experience leading a team and maintaining high customer-service standards in a visitor attraction, hospitality, retail or a similar customer-facing environment</li>\n<li>The ability to support, motivate and develop colleagues, build strong working relationships and work effectively as part of a team</li>\n<li>A proactive, resilient and open-minded approach, with the confidence to solve problems and suggest improvements</li>\n<li>Experience working towards targets and helping a team deliver against performance goals</li>\n<li>Flexibility to work evenings and weekends, with shifts planned in advance</li>\n</ul>\n<p>Benefits:</p>\n<ul>\n<li>Shared accommodation</li>\n<li>Competitive annual bonus (dependent on performance)</li>\n<li>Product allowance</li>\n<li>34 days of holiday</li>\n<li>Private pension scheme</li>\n<li>Share purchase plan</li>\n<li>Contemporary work-life balance policies and wellbeing activities</li>\n</ul>\n<p style=\"margin-top:24px;font-size:13px;color:#666;\">Job Data by <a href=\"https://yubhub.co\">YubHub</a>.</p>","url":"https://diageo.wd3.myworkdayjobs.com/en-US/Diageo_Careers/job/Tranent-Scotland/Brand-Home-Lead-Guide_JR1131732","directApply":true,"hiringOrganization":{"@type":"Organization","name":"Diageo","sameAs":"https://diageo.com","logo":"https://logos.yubhub.co/diageo.com.png"},"x-apply-url":"https://diageo.wd3.myworkdayjobs.com/en-US/Diageo_Careers/job/Tranent-Scotland/Brand-Home-Lead-Guide_JR1131732","x-work-arrangement":null,"x-experience-level":null,"x-job-type":"full-time","x-salary-range":null,"x-skills-required":["leadership","customer service","team management","retail strategy","event planning"],"x-skills-preferred":["Microsoft Office"],"x-benefits":["pension","paid_leave","bonus"],"x-licences":[],"x-visa-sponsorship":"unknown","x-visa-sponsorship-text":null,"x-work-authorisation":"unknown","x-work-authorisation-text":null,"datePosted":"2026-11-05T00:00:00.000Z","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Tranent"}},"employmentType":"FULL_TIME","occupationalCategory":"Hospitality","skills":"leadership, customer service, team management, retail strategy, event planning, Microsoft Office"}]}