At Telstra Business Technology Centre Toowoomba, we're building something special. As our local business continues to grow, we're looking for people who are passionate about helping customers get the most from technology while building meaningful relationships, making a genuine impact, and growing a rewarding career.
\nThis is an opportunity to become a trusted adviser to local businesses across the Darling Downs, helping them embrace technology, solve real business challenges, improve productivity, and achieve their goals.
\nFocus of the role
\nAs an Account Manager you support the development of deep customer relationships, managing and growing your own defined portfolio of accounts. This role is critical to maintaining strong customer relationships that grow TBTC. and Telstra’s revenue across our business customer portfolios. Your ability to listen to and deeply understand our customers, combined with your exceptional organisational skills will ensure you support our business customers to find the best ICT solutions to achieve their business goals. You will always put the customer first and support our pillars of Customer Obsession, Brilliant People and Partnerships, Responsible Growth and Returns and Execution Excellence.
\nWhy This Opportunity Is Different
\nMany roles focus on transactions. This role focuses on relationships.
\nYou'll work with a portfolio of local businesses to help them maximise the value they receive from their technology investments.
\nYou'll become a trusted partner who understands their journey, identifies opportunities to improve outcomes, and helps them navigate an increasingly digital world.
\nThe result is long-term customer success, stronger partnerships, and sustainable business growth.
\nGrow Your Career Without Leaving Toowoomba
\nFor many people, career progression often means moving away from family, friends, and community.
\nHere, you can enjoy the lifestyle and connection that comes with living in regional Queensland while accessing the opportunities, resources, and career pathways available through one of Australia's most recognised technology brands.
\nBenefits include:
\nWhat Success Looks Like
\nIn this role, success isn't measured solely by sales results. Success means:
\nAbout You
\nYou genuinely enjoy helping people. You build trust naturally and take pride in creating positive customer experiences. You are curious, motivated, and enjoy learning new things.
\nYou may come from:
\nWhat matters most is your ability to build relationships, understand customer needs, solve problems, and help people achieve their goals.
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\nBenefits:
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