This role involves leading the end-to-end delivery of campaigns, managing data-driven marketing initiatives, and ensuring platform excellence.

The Regional Lead collaborates with cross-functional teams, including marketing, CRM, and data analytics, to deliver highly personalized and impactful customer experiences.

With an objective of growing HP’s engaged customer base, you will work closely with stakeholders within the Customer Relationship Management team (platform, analytics, CRM leads) as well as local business partners, to develop an ecosystem of automated touchpoints for HP’s customers.

You will join the Global Customer Management team responsible for customer strategy, base value, monetization, and brand consideration.

As part of Digital Direct organization, you will support strategic direct to customers transformation.

Responsibilities

• Accountable for SFMC advanced and effective use for CRM and direct-to-customer experience management.
• Lead SFMC strategy, development of new capabilities, new channels, feature enhancements, systematizations, design, campaign operations, governance, and execution of best practices across all core marketing channels.
• Lead automations and be accountable for the portfolio of automated integrations, journeys, campaigns, and experiences supported by SFMC.
• Lead platform configurations, processes, resources, and governance for the development and implementation of customer programs and experience automations.
• Oversee the use of Interactive Studio, Journey Builder, Automation Studio, Email Studio, Triggered Emails, Cloud Pages, Contact Builder, Audience Builder, Content Builder, and their interacting systems.
• Consult business stakeholders on ways to enable business outcomes through SFMC.
• Secure extensive and effective customer data integration in SFMC by partnering with CRM data architecture, analytics, and business stakeholders.
• Ensure platform compliance in partnership with privacy, architecture, and operations teams while staying up-to-date with data protection laws and industry best practices.
• Support and upskill the wider digital direct teams with automation and journey strategy development.

Education & Experience Recommended

• 10+ years of experience managing and developing direct marketing technologies and systems.
• 5+ years of hands-on SFMC experience with expert knowledge in Marketing Cloud implementations, development, management, and governance.
• Proven experience as a solution architect, designing and optimizing campaign and/or customer management systems.
• Demonstrated success in collaborating with multi-stakeholder teams, including IT, infrastructure, security, other platforms, and business operations.
• Familiarity with system integrations such as CRM, content management, eCommerce, and web analytics.
• Strong knowledge of data architecture and schema, including relational data models, SQL syntax, and documentation of data models and data flows.
• Customer journey expertise developed through the creation and execution of automated marketing campaigns.
• Extensive experience in email marketing automation using Salesforce Marketing Cloud.
• Hands-on experience with Interactive Studio, Journey Builder, Automation Studio, Email Studio (including triggered emails), Cloud Pages, Contact Builder, Audience Builder, and Content Builder.
• Marketing Cloud certifications are an advantage.
• Proven success in leading platform development, integrating customer data, introducing new features and functionalities, and establishing governance across teams to ensure robust and reliable operations.

About You

• You are a passionate advocate for customer marketing, CRM best practices, and performance, confidently placing customer journeys at the forefront.
• You have a strong vision for customer journeys and are enthusiastic about leveraging technology to enable and scale exceptional customer experiences.
• A strategic thinker with a hands-on approach, you are obsessed with delivering execution excellence.
• You take accountability and are driven by the opportunity to deliver results.
• Comfortable navigating complexity, you synthesize information with ease and communicate clearly.
• You thrive in a dynamic international environment and value building relationships with diverse stakeholders, partners, and multidisciplinary teams.

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The role plays a vital role in configuring systems, diagnosing issues, and monitoring performance, thereby supporting in shaping technical direction and strategies both with the organization and for the clients.

Responsibilities

• Utilizes the understanding of organization's technologies to offer technical systems management support and contribute to intricate technical designs that align with customer requirements.
• Supports in configuring systems, diagnosing system issues, monitoring performance, and contributing to technical solutions for customer environments.
• Collaborates under the guidance of a technical lead and in conjunction with customer-designated representatives to achieve assigned objectives.
• Engages actively as a team member, fostering positive relationships with colleagues and customers alike, all while comprehending the organization's strategic direction and the application of knowledge tools.
• Involves themselves in a selected technical community or profession, regularly attending relevant professional or interest-focused events.
• Gathers, documents, and helps form/guide client business requirements, key performance indicators, and other functional and/or technical requirements.
• Assists in the technical scoping of engagements and works with practice principals to determine the duration of effort.
• Assists in the validation of information systems to meet technical requirements and specifications.
• Applies foundational principles and contributes proactively to projects through research and data analysis support, providing regular updates on accomplishments and impediments.
• Supports priority projects with direction, maintaining relationships with internal stakeholders and sharing information via standardized reports.

Education & Experience Recommended

• Four-year Degree in Computer Science, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
• Typically has 0-2 years of work experience, preferably in implementation consultancy, customer support, focused technology areas, or a related field.

Knowledge & Skills

• Agile Methodology
• Amazon Web Services
• Application Programming Interface (API)
• Artificial Intelligence
• Auditing
• Automation
• Big Data
• Business Process
• Computer Science
• DevOps
• Emerging Technologies
• Java (Programming Language)
• Machine Learning
• Microsoft Azure
• Python (Programming Language)
• Scalability
• Software Development
• Solution Architecture
• SQL (Programming Language)
• Technical Design

Cross-Org Skills

• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

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Responsibilities:

• Collaborate with HR team members on ongoing projects and initiatives
• Perform administrative tasks to support day-to-day HR activities
• Gain exposure to HR policies, procedures, and best practices

Requirements:

• Currently enrolled in a four-year college, graduating with a bachelor's degree in December 2027
• Field of study: Human Resources, Psychology, Business Administration, or related field
• Fluency in English

Preferred Qualifications:

• Ability to work in a dynamic environment
• Strong communication and interpersonal skills

What We Offer:

• A 1-year paid internship
• Opportunity to make an impact and have fun
• Networking, executive speakers, community involvement, and big projects

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You will collaborate with customers and cross-functional teams to resolve complex issues, streamline payment processes, mitigate risk, and deliver an exceptional customer experience.

This role offers the opportunity to act as a trusted business partner, influence outcomes across multiple stakeholders, and contribute to strategic initiatives that improve end-to-end Quote-to-Cash performance.

Responsibilities

• Manage a portfolio of customer accounts and drive timely collection of outstanding receivables.
• Develop strong relationships with customer Accounts Payable teams and key business contacts to improve payment performance.
• Analyse aging balances, payment trends, and account health to identify risks and opportunities for cash acceleration.
• Investigate, log, and drive resolution of disputes by partnering with internal teams such as Sales, Order Management, Credit, Customer Operations, and Finance.
• Lead customer and cross-functional discussions to address payment blockers, negotiate resolution plans, and establish clear action items and timelines.
• Perform account reconciliations and proactively resolve billing, invoicing, purchase order, and payment application discrepancies.
• Partner with Sales and Account Management teams to support strategic customer relationships while balancing risk and cash objectives.
• Escalate critical issues to senior leadership when necessary and provide visibility into business risks impacting collections performance.
• Identify process improvement opportunities and participate in projects focused on enhancing the customer payment experience and operational efficiency.
• Utilise reporting and analytical tools to track portfolio performance, prioritise actions, and achieve collection targets.

Requirements

• Bachelor's degree in Finance, Accounting, Business Administration, Economics, or a related field.
• 2 to 4 years of experience in Collections, Accounts Receivable, Credit, Customer Service, Finance Operations, or related areas.
• Advanced English communication skills, both written and verbal. Additional languages are a plus.
• Strong analytical and problem-solving skills with the ability to interpret financial data and identify trends.
• Understanding of Accounts Receivable, collections practices, and basic financial principles.
• Excellent communication, negotiation, and stakeholder management skills.
• Ability to influence and collaborate effectively across diverse teams, cultures, and organisational levels.
• Customer-focused mindset with a proactive approach to issue resolution.
• Knowledge of the Quote-to-Cash process is preferred.
• Proficiency in Microsoft Excel and business reporting tools.

Preferred Qualifications

• Experience managing multinational or strategic customer portfolios.
• Exposure to SAP, Oracle, or other ERP platforms.
• Experience working in a shared services, global business services, or multinational environment.
• Continuous improvement mindset with demonstrated involvement in process enhancement initiatives.

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Job Description:

• Support the administration of global Compensation COE programs
• Deliver accurate, timely, and data-driven analyses and recommendations that support effective compensation decisions

Market Analysis & Benchmarking

• Participate in global compensation surveys and support end-to-end market-pricing activities
• Analyze external compensation data from survey providers such as Radford, Mercer, WTW, and other global industry sources
• Conduct benchmarking analyses and recommend salary range adjustments based on market movement, internal alignment, and evolving talent demand

Job Architecture

• Support the maintenance and evolution of HPE's job architecture framework
• Assist with job evaluations, job profile development, leveling assessments, and job family governance
• Partner with Business Compensation Consulting and business stakeholders to ensure accurate job classification and market alignment

Base Pay Programs

• Support annual salary increase planning by preparing budget assumptions, consolidating inputs, and analyzing proposed allocations
• Maintain and evaluate geographic pay practices, including market-based pay zones, location-specific salary structures, and geographic pay differentials
• Administer supplemental pay programs and provide guidance on eligibility, application, and program requirements

Reporting & Compliance

• Maintain compensation reports, dashboards, and analytics
• Assist with audits, documentation, and governance reviews
• Ensure compliance with applicable federal, state, and global compensation regulations

AI & Process Transformation

• Identify opportunities to automate repetitive compensation activities, simplify workflows, and reduce manual effort and cycle time across key compensation processes
• Build and maintain AI-enabled compensation solutions using technologies such as Microsoft Copilot, Power Platform, Power Automate, AI agents, analytics platforms, or similar tools

Requirements:

• Bachelor's degree in Human Resources, Business Administration, Finance, Economics, Data Analytics, or a related discipline
• Minimum of two years of compensation experience, preferably within a high-tech or technology-focused organization
• Working knowledge of compensation program administration, market pricing, salary structures, and job evaluation principles
• Strong Microsoft Excel skills, including the ability to organize, analyze, validate, and summarize compensation data

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The instructor will primarily support Asia Pacific time zones, with occasional global delivery requirements. Travel may be required, up to 50%. Responsibilities include:

• Delivering professional, engaging technical training in classroom, virtual classroom, and event-based environments.
• Training customers, partners, and employees on HPE Networking technologies, including campus access, switching, cloud-based network management, security, and SD-WAN.
• Supporting the full training delivery lifecycle, including customer consultation, scoping of training requirements, tailored delivery, beta course delivery, certification workshops, and exam proctoring.
• Preparing for new and emerging technologies on an ongoing basis and supporting readiness for new course launches.
• Providing actionable feedback to course development teams based on classroom experience, learner questions, and customer needs.
• Representing HPE Networking Education Services with professionalism, technical credibility, and a strong customer-success mindset.

Requirements:

• 5+ years of experience in technical training, technical pre-sales, network consulting, or implementation/support of networking products in LAN, WAN, security, or internet services environments.
• Strong wireless networking background, with additional expertise in switching, security, and cloud-based network management.
• HPE Aruba Networking Certified Professional – Campus Access certification.
• One or more of the following certifications: ACP-S, ACP-NS, or APC-Central.
• Strong knowledge and experience with AOS-10, AOS-CX, HPE Aruba Networking ClearPass, HPE Aruba Networking Central, and SD-WAN.
• Excellent verbal, written, presentation, and facilitation skills.
• Experience using virtual presentation and collaboration tools.
• Ability to travel within assigned territory and to regional or global events as needed.
• Bachelor’s degree in Computer Science, IT, Engineering, or equivalent experience.
• Fluent in English.

Benefits include health and wellbeing programs, personal and professional development opportunities, and unconditional inclusion initiatives.

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As a Bachelors Non-tech, you will support the assigned business unit through research, analysis, and project coordination. You will collaborate with cross-functional teams to contribute to ongoing activities as part of projects assigned.

Responsibilities:

• Support the assigned business unit through research, analysis, and project coordination.
• Collaborate with cross-functional teams to contribute to ongoing activities as part of projects assigned.
• Participate in team activities by attending team meetings, learning about project methodologies, and collaborating effectively with colleagues.
• Identify and suggest implementation of specific changes to processes and tools to improve performance, efficiency, and customer/client satisfaction.
• Develop an understanding of internal and external relationships with stakeholders for performance expectations and needs.
• Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner.
• Participate in periodic reviews to share updates and incorporate feedback on assigned projects/initiatives.

Education & Experience:

• Currently pursuing a Bachelor's degree in Business, Marketing, Communications, or a related non-technical field.
• No prior experience required; previous internships or campus involvement is a plus.

Knowledge & Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Time management skills and working within defined timelines.
• A collaborative, solution-focused mindset and overall sense of urgency.
• Proficiency in standard office software (e.g., Microsoft Office Suite).

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Responsibilities:

• Support the assigned business unit through research, analysis, and project coordination.
• Collaborate with cross-functional teams to contribute to ongoing activities as part of projects assigned.
• Participate in team activities by attending team meetings, learning about project methodologies, and collaborating effectively with colleagues.
• Identify and suggest implementation of specific changes to processes and tools to improve performance, efficiency, and customer/client satisfaction.
• Develop an understanding of internal and external relationships with stakeholders for performance expectations and needs.
• Fulfill tasks and responsibilities assigned by a supervisor in a timely and efficient manner.
• Participate in periodic reviews to share updates and incorporate feedback on assigned projects/initiatives.

Education & Experience:

• Currently pursuing a Bachelor's degree in Business, Marketing, Communications, or a related non-technical field.
• No prior experience required; previous internships or campus involvement is a plus.

Knowledge & Skills:

• Excellent communication and interpersonal skills.
• Strong problem-solving and analytical skills.
• Time management skills and working within defined timelines.
• A collaborative, solution-focused mindset and overall sense of urgency.
• Proficiency in standard office software (e.g., Microsoft Office Suite) Power BI.
• Basic Knowledge of Python (Nice to have).
• English - Advanced

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