As a Claims Examiner - Property, your primary purpose will be to analyze and process complex or technically difficult personal and commercial line property claims by scoping damages and completing an estimate or by obtaining a contractor's estimate for review.

Responsibilities

• Process complex commercial and personal line property claims and ensure claim files are properly documented and coded correctly.
• Handle litigation process on litigated claims.
• Coordinate vendor management, including the use of independent adjusters to assist the investigation of claims.
• Report large claims to excess carrier(s).
• Develop and maintain action plans to ensure state required contact deadlines are met and to move the file towards prompt and appropriate resolution.
• Identify and pursue subrogation opportunities; secure and dispose of salvage.
• Communicate claim action/processing with insured, client, and agent or broker when appropriate.

Additional Responsibilities

• Perform other duties as assigned.
• Support the organization's quality program(s).
• Travel as required.

Qualifications

• Bachelor's degree from an accredited college or university preferred.
• Professional certification as applicable to line of business preferred.
• Licenses as required.
• Five (5) years of claims management experience or equivalent combination of education and experience required.
• Knowledge of construction basics, property estimating software experience and in-depth knowledge of personal and commercial lines property policies, coverages, principles, and laws.

Skills & Knowledge

• In-depth knowledge of personal and commercial line property policies, coverages, principles, and laws.
• Knowledge of construction basics and property estimating software.
• Knowledge of appropriate application of deductibles and sub-limits.
• Strong oral and written communication, including presentation skills.
• PC literate, including Microsoft Office products.
• Strong organizational skills.
• Strong interpersonal skills.
• Good negotiation skills.
• Ability to work in a team environment.
• Ability to meet or exceed Performance Competencies.

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