The successful candidate will provide end-to-end ownership of the HNW value chain, encompassing distribution, underwriting, new business and case management, policy administration, client service, and compliance. They will also focus on building a centralized HNW platform that embeds common workflows, governance, and service standards.

Key Responsibilities:

• Operating Model & Transformation: Design, build, and continuously improve the target operating model across all HNW hubs, ensuring common workflows and governance.
• Underwriting, New Business & Case Management: Oversee underwriting and manage case intake through to policy issue, ensuring efficient processes.
• Policy Administration & Client Service: Ensure accurate policy administration and high-quality client servicing.
• Compliance, Finance & Controls: Embed compliance and maintain a strong control environment.
• Technology & Platform: Drive the delivery and adoption of a single HNW technology platform.
• Leadership & Stakeholder Management: Build and lead a multi-hub operating team and partner with various stakeholders.

Qualifications / Experience:

• Senior operations or transformation leadership experience in life insurance, private banking, or wealth management, preferably within the HNW/UHNW segment.
• Deep understanding of the HNW value chain and experience in building and scaling multi-hub operating models.
• Strong grasp of compliance, controls, and regulatory expectations across multiple markets.
• Experience delivering technology platforms and driving automation in a regulated environment.

Knowledge & Technical Skills:

• Strategic and commercial mindset with the ability to link operational performance to financial performance.
• Excellent stakeholder management and influencing skills.
• Strong people leadership abilities to build, motivate, and develop teams across different time zones and cultures.

Job Data by YubHub.