You will greet customers, guide them through the store, and support them in finding what they need while presenting our products.

Your responsibilities will include:

• Sharing fashion and product knowledge to help customers make decisions.
• Collaborating with your team to provide exceptional service at every step of the customer's journey.
• Ensuring the sales floor and back-of-house areas are well-stocked, organized, and pleasant.
• Providing support during store opening and closing.
• Representing yourself and our brand positively in all customer interactions.

You will work with a dynamic team in the store, including sales advisors, department managers, store managers, and visual merchandisers.

To be successful in this role, you should have:

• Experience in customer service in fashion, retail, or similar fields (an advantage).
• A passion for helping customers and an interest in fashion or retail.
• The ability to thrive in collaborative and dynamic environments.
• Strong communication skills, creativity, and curiosity about using store technology.
• Flexibility and an action-oriented approach.

At H&M Group, we offer attractive benefits, including:

• 25% employee discount for H&M Group brands.
• H&M Incentive Program (HIP).
• Learning opportunities for long-term career development.
• Health insurance.
• Sports activity cost sharing.
• New colleague referral bonus.
• Christmas voucher.
• Meal vouchers

Job Data by YubHub.