John Nugent & Sons has served homeowners throughout Northern Virginia since 1975, building its reputation on quality workmanship, dependable service, and professionals who take pride in their craft.

We're looking for an experienced Lead HVAC Installer who can take ownership of residential installation projects, solve challenges in the field, and set the standard for quality and professionalism. You'll lead projects from start to finish, guide apprentices and helpers, and work closely with our sales, warehouse, service, and operations teams to keep installations moving efficiently.

What You'll Do

• Lead residential HVAC replacement and installation projects from start to finish.
• Install furnaces, air conditioners, heat pumps, air handlers, mini-splits, thermostats, and indoor air quality equipment.
• Complete ductwork modifications, refrigerant piping, condensate drainage, venting, gas piping, wiring, and related system connections.
• Direct, train, and support apprentices and installation helpers.
• Review job details and identify equipment, material, or scope concerns before and during installation.
• Perform equipment startups, charging, airflow verification, system testing, and commissioning.
• Troubleshoot installation issues and ensure work meets manufacturer requirements, applicable codes, and company standards.
• Protect customers' homes and maintain clean, organized, and safe jobsites.
• Explain system operation, maintenance expectations, and warranty information to homeowners.
• Complete accurate job documentation, equipment records, and required photos.
• Coordinate with sales, service, dispatch, warehouse, and operations teams.
• Maintain assigned vehicles, tools, equipment, materials, and inventory.

What We're Looking For

• Previous experience leading residential HVAC replacement and installation projects.
• Ability to independently complete residential HVAC installations from start to finish.
• Strong knowledge of furnaces, air conditioners, heat pumps, air handlers, mini-splits, ductwork, refrigeration, airflow, venting, and system commissioning.
• Strong troubleshooting, leadership, and jobsite problem-solving skills.
• Ability to train, coach, and direct apprentices or installation helpers.
• Commitment to quality workmanship, safety, and code compliance.
• Strong communication and customer service skills.
• EPA Universal Certification required.
• Applicable Virginia trade licenses or certifications preferred.
• Comfortable using tablets, mobile applications, and field service software.
• Valid driver's license with an acceptable driving record.
• Ability to perform physical work in attics, basements, crawl spaces, mechanical rooms, and outdoor conditions.

Why Work at John Nugent & Sons?

• Competitive compensation based on experience
• Performance-based earning opportunities
• Steady, year-round installation demand
• Strong office, warehouse, and operational support
• Established Northern Virginia reputation dating back to 1975
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Company-Provided Vehicle
• Company Phone or Tablet
• Uniforms Provided
• Ongoing Paid Technical and Leadership Training
• Career Advancement Opportunities
• The opportunity to train and develop future HVAC professionals
• Support from an experienced HVAC, plumbing, and electrical team
• A professional environment that values quality, accountability, and teamwork

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You won’t be expected to succeed on your own. You’ll have steady customer demand, strong dispatch and office support, an established local reputation, and the tools and resources needed to run productive service calls. Our team handles the scheduling and operational support so you can focus on diagnosing problems, presenting the right solutions, and delivering dependable work.

As a Residential Service Plumber, you’ll take ownership of each customer interaction from diagnosis through completion. You’ll help homeowners understand their options, recommend solutions based on their needs, and provide the professional service that has kept Northern Virginia customers choosing John Nugent & Sons for generations.

If you’re confident in your technical ability, comfortable discussing solutions with homeowners, and motivated by a compensation structure that rewards performance, this may be the right opportunity for your next move.

Benefits

• 100% performance-based commission structure
• Uncapped earning potential based on individual results
• Steady, year-round customer demand
• Strong dispatch, customer service, and operational support
• High Quality & Affordable Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Company-Provided Vehicle and tablet
• Ongoing Paid Technical, Sales, and Customer Service Training
• Career Advancement Opportunities

Responsibilities

• Diagnose, repair, and maintain residential plumbing systems.
• Service and install water heaters, faucets, toilets, fixtures, disposals, sump pumps, ejector pumps, and related equipment.
• Repair water lines, drain lines, leaks, valves, piping, and other plumbing components.
• Perform plumbing inspections and identify code, safety, and performance concerns.
• Clearly explain findings and present appropriate repair or replacement options.
• Obtain customer approval before completing work and collect payment when appropriate.
• Prepare accurate estimates and complete service documentation using company software.
• Communicate parts, scheduling, and return-trip needs promptly to the office.
• Protect customers’ homes and maintain a clean, professional work area.
• Maintain assigned vehicles, tools, materials, and truck inventory.
• Coordinate with dispatch, customer service, and other field teams.
• Participate in required meetings, technical training, and professional development.

Requirements

• Previous residential plumbing service and repair experience.
• Strong diagnostic and troubleshooting abilities.
• Knowledge of residential plumbing systems, fixtures, materials, and applicable codes.
• Ability to independently manage service calls from diagnosis through completion.
• Strong communication, presentation, and customer service skills.
• Ability to explain technical findings and available options clearly to homeowners.
• Comfortable recommending appropriate products and services based on customer needs.
• Self-motivated and comfortable working within a performance-based compensation structure.
• Commitment to safe, code-compliant, and high-quality work.
• Virginia Journeyman or Master Plumber license preferred.
• Comfortable using tablets, mobile applications, and field service software.
• Valid driver’s license with an acceptable driving record.
• Ability to perform physical work in basements, crawl spaces, bathrooms, and outdoor conditions.

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At John Nugent & Sons, we’ve built a long-standing reputation throughout Northern Virginia by delivering dependable home services and treating customers the right way. That reputation starts with skilled technicians who take pride in accurate diagnostics, quality repairs, and professional communication.

As an HVAC Service Technician, you’ll have the support of an experienced dispatch, customer service, and operations team behind you. You’ll diagnose and repair residential heating and cooling systems, help homeowners understand their options, and have the resources needed to deliver quality service without cutting corners.

What You’ll Do

• Diagnose, service, repair, and maintain residential heating and cooling systems.
• Work on furnaces, boilers, air conditioners, heat pumps, mini-splits, air handlers, thermostats, and indoor air quality equipment.
• Troubleshoot electrical, refrigeration, airflow, mechanical, hydronic, and combustion-related issues.
• Perform preventive maintenance, equipment startups, system testing, and safety inspections.
• Explain diagnosed problems and recommend appropriate repair, maintenance, or replacement options.
• Obtain customer approval before completing work and collect payment when appropriate.
• Complete accurate service notes, equipment records, photos, and follow-up documentation.
• Communicate parts, scheduling, and return-trip needs promptly to the office.
• Protect customers’ homes and maintain a clean, professional work area.
• Maintain assigned vehicles, tools, diagnostic equipment, and truck inventory.
• Coordinate with dispatch, customer service, installation, and management teams.
• Participate in required meetings, technical training, and professional development.

What We’re Looking For

• Previous residential HVAC service, repair, and maintenance experience.
• Strong diagnostic and troubleshooting abilities.
• Experience servicing furnaces, boilers, air conditioners, heat pumps, mini-splits, and related systems.
• Knowledge of refrigeration, electrical, airflow, combustion, hydronic, and control systems.
• Ability to independently manage service calls from diagnosis through completion.
• Strong communication and customer service skills.
• Ability to explain technical findings and available options clearly to homeowners.
• Commitment to safe, dependable, and high-quality work.
• EPA Universal Certification required.
• Applicable Virginia trade licenses or certifications preferred.
• Comfortable using tablets, mobile applications, and field service software.
• Valid driver’s license with an acceptable driving record.
• Ability to perform physical work in attics, basements, crawl spaces, mechanical rooms, and outdoor conditions.

Why Work at John Nugent & Sons?

• Competitive compensation with performance-based earning opportunities
• Steady, year-round customer demand
• Strong dispatch, customer service, and operational support
• Established Northern Virginia reputation
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Company-Provided Vehicle
• Company Phone or Tablet
• Uniforms and Professional Diagnostic Equipment
• Ongoing Paid Technical and Customer Service Training
• Career Advancement Opportunities
• Support from an experienced HVAC, plumbing, and electrical team
• A professional environment that values quality, accountability, and teamwork

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This is a consultative sales role built around company-generated opportunities. You’ll work with customers who have already expressed a need, evaluate their current system, explain available options, and guide them through equipment, financing, warranty, and installation considerations.

You’ll be supported by experienced service, installation, customer service, and operations teams, so you can focus on providing accurate recommendations and closing business.

We’re looking for someone who communicates well, follows up consistently, and knows how to build trust without relying on high-pressure tactics.

Why Join John Nugent & Sons?

• Strong earning potential with performance-based compensation
• Company-generated sales opportunities
• Steady residential customer demand
• Established Northern Virginia customer base
• Strong service, installation, and operational support
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off
• Paid Holidays
• Company-provided sales technology and resources
• Ongoing product and sales training
• Career growth opportunities

What You’ll Do

• Meet with homeowners to assess HVAC replacement needs.
• Review existing equipment and discuss comfort, efficiency, and budget priorities.
• Recommend appropriate heating, cooling, and indoor air quality solutions.
• Present equipment, financing, warranty, and installation options.
• Prepare accurate proposals and explain recommendations clearly.
• Follow up on open estimates and pending decisions.
• Coordinate with service and installation teams after the sale.
• Maintain accurate customer notes, proposals, and sales activity.
• Stay current on products, promotions, financing, and available equipment options.

What We’re Looking For

• Previous HVAC, home improvement, or in-home sales experience preferred.
• Strong communication and presentation skills.
• Comfortable discussing technical options with homeowners.
• Strong follow-up and organization skills.
• Self-motivated and comfortable working toward sales goals.
• Professional and customer-focused approach.
• Comfortable using CRM systems, tablets, and digital sales tools.
• Valid driver’s license with an acceptable driving record.

What Success Looks Like

Success in this role means understanding what the customer needs, presenting the right options, following up consistently, and creating a smooth handoff to the installation team.

You’ll be expected to build trust, close qualified opportunities, and contribute to a strong customer experience from the initial appointment through installation.

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Responsibilities:

• Clean and ensure necessary amenities and supplies are in guest rooms
• Provide excellent guest service, responding to requests in a positive and timely manner
• Ensure a clean and safe work area, following all safety protocols and regulations
• Inspect rooms for maintenance needs and report any issues
• Work effectively as a team player, contributing to the efforts of other departments as needed

Requirements:

• High school diploma or GED preferred
• Housekeeping or laundry experience preferred
• Attention to detail, customer-focused, and ability to work in a fast-paced environment
• Ability to lift, push, and pull up to 75 pounds
• Significant bending required
• Must be available to work weekends

Additional Information: The actual base pay offered is determined by several variables, including the applicant's qualifications, years of relevant experience, and level of education attained. Our total compensation package includes access to healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans, and more.

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Responsibilities:

• Clean and ensure necessary amenities and supplies are in guest rooms
• Provide exceptional guest service, responding to requests in a positive and timely manner
• Ensure a clean and safe work area, following all safety procedures and regulations
• Inspect rooms for maintenance needs and report any issues
• Work effectively as a team player, contributing to the efforts of other departments as needed

Required Skills and Experience:

• High school diploma or GED preferred
• Housekeeping/laundry experience preferred
• Attention to detail, customer-focused, and ability to work in a fast-paced environment
• Ability to lift, push, and pull up to 75 pounds
• Significant bending required

Additional Information:

The actual base pay offered is determined by several variables, including the applicant's qualifications, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held. Our total compensation package includes access to healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans, and more.

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As a Restaurant Server, you will be responsible for preparing and serving food and beverages to guests in a friendly, courteous, and professional manner. You will adhere to all health regulations and local liquor laws, ensuring exceptional guest service and creating an inviting atmosphere.

Responsibilities:

• Provide high-quality guest service, responding to guests in a friendly, positive, and timely manner.
• Take orders accurately, using proper serving techniques, and be knowledgeable about specials and promotions.
• Complete side work, including cleaning restaurant areas, vacuuming, trash removal, and stocking supplies.
• Control expenses by following procedures for handling cash and processing financial transactions.
• Maintain a clean and safe work area, adhering to regulations and company procedures.
• Work collaboratively with other team members to meet guest needs.

Required Skills and Experience:

• High school diploma/GED or equivalent experience required.
• TIPS or CARE beverage service certification desired, or the ability to obtain certification.
• One or more years of previous guest service experience.
• Exemplary customer service, attention to detail, and ability to perform job duties in a fast-paced environment.
• Ability to speak, understand, and write English.
• Ability to lift, push, and pull up to 50 pounds.

Additional Information: The actual base pay offered is determined by several variables, including the applicant's qualifications, years of relevant experience, and level of education attained. Base pay is one component of B. F. Saul Company & Affiliates' total compensation package, which also includes access to healthcare benefits, a 401(k) plan, and more.

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Responsibilities:

• Provide high-quality guest service in a friendly, positive, and timely manner.
• Set up, maintain, and take down banquet rooms according to function specifications.
• Serve food and beverages using proper serving techniques.
• Work as a team player to meet guests' needs.
• Adhere to all health regulations and local liquor laws.
• Control expenses by properly using banquet collateral and equipment.
• Work safely and follow Holiday Inn procedures for guest/associate incidents.
• Manage workload by planning, organizing, and prioritizing work duties.
• Collaborate with others to ensure all guest needs are met.

Required Skills and Experience:

• High school diploma/GED or equivalent experience required.
• TIPS or CARE beverage service certification desired, or the ability to obtain certification is required.
• One or more years of previous guest service experience.
• Demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast-paced environment.
• Ability to speak, understand, and write English.
• Ability to lift, push, and pull up to 50 pounds on a regular basis and up to 75 pounds on an occasional basis.

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Responsibilities:

• Provide excellent guest service by safely transporting guests, offering information, and assisting with luggage.
• Maintain a clean and presentable vehicle, including filling out required logs and completing safety checks.
• Implement cost control measures to reduce expenses and waste.
• Adhere to all applicable traffic laws and hotel emergency procedures.
• Prioritize tasks, organize work duties, and attend required meetings.

Requirements:

• High school diploma or GED preferred.
• Current and valid driver's license with a safe driving record.
• Appropriate class of driver's license based on hotel vehicle requirements.
• Prior hotel or related guest service experience preferred.
• Ability to lift, push, and pull up to 75 pounds regularly.

Additional Information: The base pay for this position starts at $17/hour. We offer a comprehensive benefits package, including access to healthcare benefits, a 401(k) plan, and more.

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Responsibilities:

• Perform the manager-on-duty role during the 3rd shift, anticipating and responding to guests in a friendly and positive manner.
• Process check-ins and check-outs, verify billing, create reservations, and handle special requests.
• Assist guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services.
• Balance all revenue sources and complete daily financial reports.
• Process no-show reservations and prepare financial reports for managerial review.
• Close the financial day for the hotel.
• Follow proper selling techniques to maximize room revenues.
• Monitor room availability and adhere to booking policies and procedures.
• Drive sales and maximize revenue by up-selling rooms and amenities.
• Adhere to company procedures when handling cash and processing financial transactions.
• Maintain a clean and safe work area in compliance with company brand, local, state, and federal regulations.

Requirements:

• High school diploma or GED required.
• 2+ years prior guest service experience required, preferably in a hospitality setting.
• Prior night audit or accounting experience preferred.
• Excellent computer knowledge and communication skills needed.
• Attention to detail, customer-focused, and ability to perform job duties in a fast-paced environment.
• Ability to lift, push, and pull up to 75 pounds on an occasional basis.

What We Offer:

• Competitive hourly rate of $21-$21 per hour
• Access to healthcare benefits
• 401(k) plan
• Short-term and long-term disability coverage
• Basic life insurance
• Bonus plans and more

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Responsibilities:

• Clean hotel public spaces, stock housekeeping supplies, and deliver housekeeping related items to guest rooms.
• Provide exceptional guest service, responding to requests in a positive and timely manner.
• Ensure a clean and safe work area, following health regulations and reporting maintenance needs.
• Plan, organize, and prioritize work duties to meet productivity requirements.

Requirements:

• High school diploma or GED preferred.
• Housekeeping/laundry experience preferred, with attention to detail and customer focus.
• Ability to lift, push, and pull up to 75 pounds, with significant bending required.

Additional Information: The actual base pay offered is determined by several variables, including the applicant's qualifications and experience. The starting hourly rate is $17. Benefits include access to healthcare, a 401(k) plan, and more.

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Responsibilities:

• Provide exceptional guest service, responding to guests in a friendly and positive manner
• Process check-ins and check-outs, verify billing, create reservations, and process special requests
• Assist guests with knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services
• Work as a team player to meet guests' needs and contribute to the efforts of other departments
• Follow B. F. Saul Company Hospitality Group's guest service recovery program
• Maximize room revenues by utilizing proper selling techniques and strategies
• Monitor room availability, follow restrictions, and adhere to booking policies and procedures
• Drive sales by up-selling rooms and amenities
• Manage workload by planning, organizing, and prioritizing tasks
• Maintain a clean and safe work area, adhering to regulations and hotel emergency procedures

Requirements:

• High school diploma or GED required
• 1+ year of prior guest service experience in a hospitality setting
• Excellent verbal communication skills, attention to detail, and ability to work in a fast-paced environment
• Ability to lift, push, and pull up to 75 pounds on an occasional basis

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As a Guest Service & Sales Representative, you will be responsible for anticipating guest needs, exceeding expectations, and implementing creative solutions to provide exceptional service.

Responsibilities:

• Provide exceptional guest service, responding to guests in a friendly and positive manner
• Process check-ins and check-outs, verify billing, create reservations, and process special requests
• Assist guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services
• Work as a team player in meeting guests' needs, and actively contribute to the efforts of other departments when necessary
• Follow B. F. Saul Company Hospitality Group's guest service recovery program
• Maximize room revenues by following proper selling techniques and ensuring strategies are utilized
• Monitor room availability, follow restrictions, and all booking policies and procedures
• Drive sales and maximize revenue by up-selling rooms and amenities
• Adhere to B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions
• Maintain a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state, and federal regulations

Required Skills and Experience:

• High school diploma or GED required
• 1+ years prior guest service experience required, preferably in a hospitality setting
• Excellent verbal communication skills needed
• Attention to detail, customer-focused, and the ability to perform job duties in a fast-paced environment
• Ability to lift, push, and pull up to 75 pounds on an occasional basis

Benefits:

• Access to or eligibility for healthcare benefits
• 401(k) plan
• Short-term and long-term disability coverage
• Basic life insurance
• Bonus plans

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Responsibilities:

• Clean and ensure necessary amenities and supplies are in guest rooms
• Provide excellent guest service, responding to requests in a positive and timely manner
• Ensure a clean and safe work area, following all regulations and procedures
• Inspect rooms for maintenance needs and report any issues
• Work effectively as a team player, contributing to the efforts of other departments

Requirements:

• High school diploma or GED preferred
• Housekeeping/laundry experience preferred
• Attention to detail, customer-focused, and ability to work in a fast-paced environment
• Ability to lift, push, and pull up to 75 pounds
• Significant bending required

Additional Information: The actual base pay offered is determined by several variables, including the applicant's qualifications, years of relevant experience, and level of education attained. Our total compensation package includes access to healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans, and more.

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Responsibilities:

• Clean and ensure necessary amenities and supplies are in guest rooms.
• Provide excellent guest service, responding to requests in a positive and timely manner.
• Ensure a clean and safe work area, following all health and safety regulations.
• Inspect rooms for maintenance needs and report any issues.
• Work effectively as part of a team to meet guest and department needs.

Required Skills and Experience:

• High school diploma or GED preferred.
• Housekeeping/laundry experience preferred, with attention to detail and customer-focused approach.
• Ability to lift, push, and pull up to 75 pounds.
• Significant bending required.

Additional Information:

The actual base pay offered is determined by several variables, including the applicant's qualifications, experience, and skills. The salary starts at $17/hour. As a valued employee, you will have access to a range of benefits, including healthcare, a 401(k) plan, and more.

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As a General Maintenance associate, you will be responsible for providing assistance in engineering operations, including maintenance, repair of hotel property, outside grounds, hotel equipment, preventative maintenance, and asset protection.

Responsibilities:

• Learn and demonstrate the ability to maintain property assets, working with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections, and capital expenditures.
• Assist and respond to guests' requests in a friendly and positive manner, providing the highest level of service.
• Assess and evaluate property assets through preventative maintenance, recommending maintenance service solutions to managers.
• Follow B. F. Saul Company Hospitality Group's standard operating procedures, learning and executing engineering SOPs.
• Work collaboratively with all departments, contributing to meeting guest needs and completing assigned duties.
• Maintain a clean and safe work area, adhering to B. F. Saul Company Hospitality Group, brand, local, state, and federal regulations.
• Prioritize work duties, planning, organizing, and producing the required volume of work.

Requirements:

• High school diploma or GED required; CPO and appliance repair certification is desired.
• 2+ years of maintenance experience preferred; attention to detail, customer-focused, and ability to perform job duties in a fast-paced environment.
• Ability to push, pull, and lift up to 100 pounds regularly.

What We Offer:

• Starting hourly rate of $20-$21
• Access to healthcare benefits
• 401(k) plan
• Short-term and long-term disability coverage
• Basic life insurance
• Bonus plans

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Responsibilities:

• Learn and demonstrate the ability to maintain property assets, working with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections, and capital expenditures.
• Assist and respond to guest requests in a friendly and positive manner, providing the highest level of service.
• Assess and evaluate property assets through preventative maintenance, recommending maintenance service solutions.
• Follow Springhill Suites' standard operating procedures, learning and executing engineering SOPs.
• Work collaboratively with all departments, contributing to meeting guest needs.
• Maintain a clean and safe work area, adhering to Springhill Suites brand, local, state, and federal regulations.
• Produce the required volume of work by planning, organizing, and prioritizing tasks.

Required Skills and Experience:

• High school diploma or GED required; CPO and appliance repair certification is desired.
• 2+ years of maintenance experience preferred; attention to detail, customer-focused, and ability to work in a fast-paced environment.
• Ability to push, pull, and lift up to 100 pounds regularly.
• Availability at least one day on the weekend, AM or PM.

Benefits:

• Well-being benefits
• Health insurance
• Dental and vision insurance
• Short and long-term disability
• 401(k) retirement program
• Paid life insurance
• Tuition reimbursement
• Team member programs, including discounted room rates and weekly payroll

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Responsibilities:

• Learn and demonstrate the ability to maintain property assets
• Work with the Chief Engineer to understand preventive maintenance, equipment repairs, routine inspections, and capital expenditures
• Assist and respond to guests' requests in a friendly and positive manner
• Assess and evaluate property assets through preventative maintenance
• Work collaboratively with all others to meet guest needs
• Maintain a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state, and federal regulations
• Produce required volume of work by planning, organizing, and prioritizing work duties

Requirements:

• High school diploma or GED required
• 2+ years of maintenance experience preferred
• Ability to push, pull, and lift up to 100 pounds on a regular basis
• Attention to detail, customer-focused, and ability to perform job duties in a fast-paced environment

Compensation:

• Starting at $20/hour
• Access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans, and more

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Responsibilities:

• Provide exceptional guest service, responding to guests in a friendly and positive manner
• Process check-ins and check-outs, verify billing, create reservations, and process special requests
• Assist guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services
• Work as a team player in meeting guests' needs and contribute to the efforts of other departments when necessary
• Understand and follow SpringHill Suites' guest service recovery program
• Follow proper selling techniques to maximize room revenues and drive sales by up-selling rooms and amenities
• Maintain a clean and safe work area in compliance with SpringHill Suites, brand, local, state, and federal regulations

Required Skills and Experience:

• High school diploma or GED required
• 1+ years prior guest service experience required, preferably in a hospitality setting
• Excellent verbal communication skills needed
• Attention to detail, customer-focused, and ability to perform job duties in a fast-paced environment
• Prior experience in a Marriott brand hotel preferred
• Ability to lift, push, and pull up to 75 pounds on an occasional basis

Benefits:

• Well-Being Benefits
• Health Insurance
• Dental & Vision Insurance
• Short & Long Term Disability
• 401(k) Retirement Program
• Paid Life Insurance
• Tuition Reimbursement
• Team Member Programs, including Leaders of the Month/Year, Annual Performance Appraisals and Wage Increase Opportunities, and Annual Team Member Banquets
• Discounted Room Rates for Team Members, Family, and Friends
• Weekly Payroll

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As a Front Desk Agent, you will be responsible for anticipating guest needs, exceeding expectations, and implementing creative solutions to provide exceptional service.

Responsibilities:

• Provide exceptional guest service, responding to guests in a friendly and positive manner
• Process check-ins and check-outs, verify billing, create reservations, and process special requests
• Assist guests with knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services
• Work as a team player to meet guests' needs and contribute to the efforts of other departments
• Follow B. F. Saul Company Hospitality Group's guest service recovery program
• Maximize room revenues by following proper selling techniques and utilizing strategies
• Monitor room availability, follow restrictions, and adhere to booking policies and procedures
• Drive sales by up-selling rooms and amenities
• Handle cash and process financial transactions according to B. F. Saul Company Hospitality Group procedures
• Maintain a clean and safe work area, adhering to regulations and hotel emergency procedures

Requirements:

• High school diploma or GED required
• 1+ year of prior guest service experience in a hospitality setting
• Excellent verbal communication skills
• Attention to detail, customer-focused, and ability to perform in a fast-paced environment
• Ability to lift, push, and pull up to 75 pounds occasionally

Additional Information:

• Part-time position with AM/PM flexibility, including some weekends and holidays
• Salary: USD 18-18 per hour

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You will be scheduled to work the 3pm - 11pm PM shift, with availability to work Fridays and Saturdays required, as well as holidays as needed.

Responsibilities:

• Provide exceptional guest service, responding to guests in a friendly and positive manner
• Process check-ins and check-outs, verify billing, create reservations, and process special requests
• Assist guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services
• Work as a team player in meeting guests' needs, and actively contribute to the efforts of other departments when necessary
• Follow B. F. Saul Company Hospitality Group's guest service recovery program
• Maximize room revenues by following proper selling techniques and ensuring strategies are utilized
• Monitor room availability, follow restrictions, and all booking policies and procedures
• Drive sales and maximize revenue by up-selling rooms and amenities
• Adhere to B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions
• Maintain a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state, and federal regulations

Requirements:

• High school diploma or GED required
• 1+ years prior guest service experience required, preferably in a hospitality setting
• Excellent verbal communication skills needed
• Attention to detail, customer-focused, and the ability to perform job duties in a fast-paced environment
• Ability to lift, push, and pull up to 75 pounds on an occasional basis

Additional Information: The actual base pay offered is determined by several variables, including the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications, or other professional licenses held. Base pay is one component of B. F. Saul Company & Affiliates' total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans, and more.

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Responsibilities:

• Provide exceptional guest service, responding to guests in a friendly and positive manner.
• Process check-ins and check-outs, verify billing, create reservations, and handle special requests.
• Assist guests with knowledge of hotel property, local attractions, and hotel outlets and services.
• Work as a team player to meet guest needs and contribute to other departments when necessary.
• Follow the company's guest service recovery program.
• Maximize room revenues by utilizing proper selling techniques and strategies.
• Monitor room availability, follow restrictions, and adhere to booking policies and procedures.
• Drive sales by up-selling rooms and amenities.
• Handle cash and process financial transactions according to company procedures.
• Maintain a clean and safe work area, adhering to company, brand, local, state, and federal regulations.
• Attend required department and hotel meetings.

Required Skills and Experience:

• High school diploma or GED required.
• 1+ year of prior guest service experience in a hospitality setting.
• Excellent verbal communication skills.
• Attention to detail, customer-focused, and ability to work in a fast-paced environment.
• Ability to lift, push, and pull up to 75 pounds occasionally.
• Availability for AM shifts during the week and possible weekends.

Additional Information:

The actual base pay offered is determined by several variables, including the applicant's qualifications, years of relevant experience, distinctive skills, level of education attained, certifications, or other professional licenses held. Base pay is one component of B. F. Saul Company & Affiliates' total compensation package, which also includes access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans, and more.

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You will be scheduled to work the 3pm - 11pm shift with varying days off, and must have weekend availability.

Responsibilities:

• Provide exceptional guest service, responding to guests in a friendly and positive manner
• Process check-ins and check-outs, verify billing, create reservations, and process special requests
• Assist guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services
• Work as a team player in meeting guests' needs, and actively contribute to the efforts of other departments when necessary
• Follow B. F. Saul Company Hospitality Group's guest service recovery program
• Maximize room revenues by following proper selling techniques and ensuring strategies are utilized
• Monitor room availability, follow restrictions, and all booking policies and procedures
• Drive sales and maximize revenue by up-selling rooms and amenities
• Adhere to B. F. Saul Company Hospitality Group procedures when handling cash and processing financial transactions
• Maintain a clean and safe work area in compliance with B. F. Saul Company Hospitality Group, brand, local, state, and federal regulations

Required Skills and Experience:

• High school diploma or GED required
• 1+ years prior guest service experience required, preferably in a hospitality setting
• Excellent verbal communication skills needed
• Attention to detail, customer-focused, and the ability to perform job duties in a fast-paced environment
• Ability to lift, push, and pull up to 75 pounds on an occasional basis

Benefits:

• Well-Being Benefits
• Health Insurance
• Dental & Vision Insurance
• Short & Long Term Disability
• Long Term Planning: 401(k) Retirement Program, Paid Life Insurance, Tuition Reimbursement
• Team Member Programs: Leaders of the Month/Year, Annual Performance Appraisals and Wage Increase Opportunities, Annual Team Member Banquets, Annual Team Member Engagement Survey, Discounted Room Rates for Team Members, Family and Friends, Weekly Payroll

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As a Front Desk Agent, you will be responsible for anticipating guest needs, exceeding expectations, and implementing creative solutions to provide exceptional service. You will process check-ins/outs, assist guests with reservations and requests in a friendly, professional, and timely manner, while following our high standards of quality to ensure guest satisfaction.

Responsibilities:

• Provide exceptional guest service, responding to guests in a friendly and positive manner
• Process check-ins and check-outs, verify billing, create reservations, and process special requests
• Assist guests by having knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services
• Work as a team player in meeting guests' needs, and actively contribute to the efforts of other departments when necessary
• Follow proper selling techniques and ensure strategies are utilised to maximise room revenues
• Monitor room availability, follow restrictions, and all booking policies and procedures
• Drive sales and maximise revenue by up-selling rooms and amenities
• Maintain a clean and safe work area in compliance with company regulations

Required Skills and Experience:

• High school diploma or GED required
• 1+ years prior guest service experience required, preferably in a hospitality setting
• Excellent verbal communication skills needed
• Attention to detail, customer-focused, and the ability to perform job duties in a fast-paced environment
• Ability to lift, push, and pull up to 75 pounds on an occasional basis

Benefits:

• Well-Being Benefits
• Health Insurance
• Dental & Vision Insurance
• Short & Long Term Disability
• 401(k) Retirement Program
• Paid Life Insurance
• Tuition Reimbursement
• Team Member Programs, including discounted room rates, weekly payroll, and more

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Responsibilities:

• Provide exceptional guest service, responding to guests in a friendly and positive manner
• Process check-ins and check-outs, verify billing, create reservations, and process special requests
• Assist guests with knowledge of hotel property, local attractions, and hours of operation of hotel outlets and services
• Work as a team player to meet guest needs and contribute to efforts of other departments
• Understand and follow B. F. Saul Company Hospitality Group's guest service recovery program
• Follow proper selling techniques to maximize room revenues and drive sales
• Monitor room availability, follow restrictions, and adhere to booking policies and procedures
• Produce required volume of work by planning, organizing, and prioritizing work duties
• Maintain a clean and safe work area in compliance with regulations and company procedures

Requirements:

• High school diploma or GED required
• 1+ years prior guest service experience in a hospitality setting
• Excellent verbal communication skills, attention to detail, and ability to perform in a fast-paced environment
• Ability to lift, push, and pull up to 75 pounds on an occasional basis

Benefits:

• Well-Being Benefits
• Health Insurance
• Dental & Vision Insurance
• Short & Long Term Disability
• 401(k) Retirement Program
• Paid Life Insurance
• Tuition Reimbursement
• Team Member Programs, including discounted room rates, weekly payroll, and annual performance appraisals

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Responsibilities:

• Provide exceptional guest service, greeting guests in a courteous and friendly manner, and responding to their needs in a positive and timely way.
• Clear and reset tables efficiently, adhering to health regulations and performing basic restaurant cleaning duties.
• Maintain a clean and safe work area, handling food and beverages in compliance with regulations.
• Assist other team members as needed to meet guest needs.

Requirements:

• High school diploma/GED or equivalent experience required.
• Customer-focused with attention to detail and ability to work well with others.
• Ability to perform job duties in a fast-paced environment.
• Lift, push, and pull up to 50 pounds regularly throughout your shift.
• Prior bussing experience in a fast-paced environment preferred.

Benefits:

• Well-being benefits
• Health, dental, and vision insurance
• Short and long-term disability
• 401(k) retirement program
• Paid life insurance
• Tuition reimbursement
• Team member programs, including discounted room rates and weekly payroll

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Responsibilities:

• Maintain the dish machine, ensuring minimum temperature requirements are met, and clean the dishwasher regularly.
• Perform general cleaning tasks, including trash removal, breaking down boxes, and maintaining floors.
• Assist with deep cleaning projects and quarterly power sprays of the kitchen.
• Provide excellent guest service, anticipating and responding to varying levels of business.
• Ensure proper use of equipment and adhere to cost controls to reduce expenses and waste.
• Maintain a clean and safe work area, following Holiday Inn procedures and regulations.
• Produce the required volume of work by planning, organizing, and prioritizing tasks.
• Attend all required department and hotel meetings.
• Assist with plating for banquet events and other duties as needed.

Requirements:

• Some high school coursework required.
• Dependable, detail-oriented, customer-focused, and able to work in a fast-paced environment.
• Ability to lift, push, and pull up to 50 pounds consistently throughout the shift.
• Prior dishwashing experience preferred.

What We Offer:

• Starting salary of $17-$18 per hour.
• Access to healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, bonus plans, and more.

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This position is responsible for serving food and beverages to guests in a friendly, courteous, and professional manner. Adheres to all health regulations and local liquor laws. According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded. Ensures exceptional guest service and creates an inviting atmosphere. Follows Holiday Inn and brand standards of quality to ensure guest satisfaction.

Responsibilities:

• Guest Service: Anticipates and responds to guests in a friendly, positive and timely manner. Provides the highest quality service to guests using proper serving techniques. Works as a team player in meeting guests needs, and actively contributes to the efforts of other departments when necessary. Understands and follows Holiday Inn guest service recovery program.
• Serving Duties: Listens attentively, follows serving direction from banquet captain and event planner, and uses proper serving techniques. According to function specifications, sets up, maintains, and takes down banquet rooms after service/event has concluded. Busses trays in a timely manner, and keeps banquet area and meeting rooms neat, clean and presentable. Adheres to all health regulations, keeping and local liquor laws.
• Helps control expenses: Responsible for proper use of all banquet collateral and equipment. Adheres to cost controls to reduce expenses and waste.
• Works Safely: Dispenses/serves food and beverages and maintains a clean and safe work area in accordance with Holiday Inn, local, state, and federal regulations. Follows all Holiday Inn procedures for guest/associate incidents. Knowledgeable of hotel emergency procedures.
• Self/Workload Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to Holiday Inn attendance policy, grooming/appearance standards, general work rules and department procedures. Attends all required department and hotel meetings.
• Works collaboratively with all others: Assists bartenders and works as a team player to ensure all guest needs are met. Works as a team player to ensure all guest needs are met. Completes all assigned duties within or outside the normal scope of responsibilities.
• Side Work/Other Duties: Completes all required side work, and takes initiative to assist wherever necessary. Actively contributes to the success of the guest experience.

Required Skills and Experience:

• High school diploma/GED or equivalent experience required.
• TIPS or CARE beverage service certification desired, or the ability to obtain certification is required.
• Must have one or more years of previous guest service experience.
• Must have demonstrated exemplary customer service, attention to detail, and ability to perform job duties in a repetitious and fast paced environment.
• Must have the ability to speak, understand, and write English in order to meet guest’s needs.
• Ability to lift, push and pull up to 50 pounds on a regular basis throughout shift, and up to 75 pounds on an occasional basis.
• Requires ability to complete physically demanding responsibilities such as walking, standing, carrying, and moving about the property continuously throughout the shift.
• Prefer one or more years of previous serving experience in a banquet environment.

Benefits:

• Well-Being Benefits
• Health Insurance
• Dental & Vision Insurance
• Short & Long Term Disability
• Long Term Planning:
• 401(k) Retirement Program
• Paid Life Insurance
• Tuition Reimbursement
• Team Member Programs:
• Our Big 3 Mission Statement Leaders of the Month/Year
• Annual Performance Appraisals and Wage Increase Opportunities
• Annual Team Member Banquets
• Annual Team Member Engagement Survey
• Discounted Room Rates for Team Members, Family and Friends
• Weekly Payroll

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Responsibilities:

• Achieve sales room night and revenue goals through business development, account management, and hotel site sales calls.
• Manage sales expenses to maximize hotel profitability.
• Ensure client satisfaction by meeting service standards and responding to clients' needs.
• Utilize sales and catering tools/systems to accurately identify, report, forecast, and communicate sales data.
• Support operations to maintain standards per B. F. Saul Company Hospitality Group, brand, local, state, and federal regulations.
• Demonstrate effective self/workload management and clear written and verbal communication skills.

Qualifications:

• High school diploma or GED required; college degree or equivalent experience preferred.
• Prior sales experience desired; detail-oriented with excellent communication and problem-solving skills.
• Basic Microsoft Office and Delphi experience desired.

Benefits:

• Health Insurance
• Dental & Vision Insurance
• Vacation Policy
• Incentive Eligible
• 401(k) Retirement Program
• Paid Life Insurance
• Tuition Reimbursement
• Team Member Programs, including Leaders of the Month/Year, Annual Performance Appraisals, and Discounted Room Rates

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