Responsibilities:

• Oversee the piercing customer journey from start to finish
• Possess a calm and professional demeanour in piercing services
• Act as an ambassador of Mejuri and promote customer awareness about the brand
• Ensure insights and opportunities as they relate to piercing products and services are communicated back to the Store Manager & Store Services
• Work closely with the Store Manager on consistent improvements to the flow and process of the Mejuri piercing studio
• Explain proper aftercare to each client
• Thoroughly explain service procedure and risks to clients
• Lead by example and validate the quality of the in-store customer experience
• Ensure positive customer experience and promotion of services offerings

Operations:

• Oversee and manage all aspects of the piercing studio
• Support inventory management and feedback with Operations Lead & Store Services team
• Ensure health and safety standards are maintained
• Uphold legal compliance in all customer interactions
• Remain knowledgeable on Mejuri products and become an expert on the piercing jewelry assortment
• Support the check up and downsizing process for each individual client
• Style, stack, and suggest products for piercing clients
• Build piercing appointment occupancy

Requirements:

• 2+ years experience with needle piercing
• Experience working with threadless jewellery
• Up to date with First Aid and Blood-borne Pathogens OSHA Certifications
• Experience working with an autoclave or statim
• Have or be registrable with local law enforcement or meet requirements by area for permits
• Understanding of local market piercing law requirements
• Strong knowledge of health and safety protocols surrounding piercing procedures
• Demonstrated understanding of service excellence in a consumer environment
• Excellent communication & customer service skills
• The desire to work in a fast-paced, entrepreneurial environment

Benefits:

• Comprehensive medical, dental, and mental health coverage
• Paid time off – inclusive of vacation and sick days
• 4 months of 80% parental leave salary top-up and personalized return to work plans
• You keep 100% of the tips you earn
• Regular feedback via performance reviews
• A robust in-house retail learning program
• Generous product discount!

Job Data by YubHub.

Responsibilities:

• Provide exceptional customer service and ensure a positive customer experience
• Lead by example and validate the quality of the in-store customer experience
• Maximize results and achievement of Key Performance Indicators (KPIs)
• Participate in inventory management, order fulfillment, and store organization
• Support in maintaining visual merchandising standards and brand presentation
• Participate in onboarding and assessing team members
• Build healthy relationships with team members and establish a positive work environment

Requirements:

• Experience in a high-volume retail environment
• Adaptable with excellent organization and analytical skills
• Critical thinking ability to identify potential challenges and develop action plans
• Physical requirements: ability to stand for 8 hours, lift up to 50 lbs
• Must be able to work evenings, weekends, and holidays

Benefits:

• Paid sick days
• Monthly retail bonus program
• Regular feedback via performance reviews
• Robust in-house retail learning program
• Generous product discount

Salary Range: $23 - $X per annum

Job Data by YubHub.

Responsibilities:

• Provide exceptional customer service and ensure a positive customer experience
• Lead by example and validate the quality of the in-store customer experience
• Maximize results and achievement of Key Performance Indicators (KPIs)
• Participate in inventory management, order fulfillment, and store organization
• Support in maintaining organizational integrity of the back of house and display inventory
• Proficient in using point-of-sale systems, inventory management software, and other retail technology
• Participate in identifying and escalating opportunities, gaps, risks, and roadblocks
• Collaborate with cross-functional teams to resolve issues
• Participate in merchandising, visual presentation, and store maintenance
• Support in onboarding new talent and assessing employee performance
• Build healthy relationships with employees and establish a positive work environment

Requirements:

• Experience in a high-volume retail environment
• Adaptable with excellent organization and analytical skills
• Critical thinking ability to identify potential challenges and develop action plans
• Physical requirements: ability to stand for 8 hours, lift up to 50 lbs
• Must be able to work evenings, weekends, and holidays

Benefits:

• Comprehensive medical, dental, and mental health coverage
• Paid time off – inclusive of vacation and sick days
• 4 months of 80% parental leave salary top-up and personalized return to work plans
• Monthly retail bonus program
• Regular feedback via performance reviews
• A robust in-house retail learning program
• Generous product discount

Job Data by YubHub.