As a Technical Product Marketer, you will play a critical part in transforming Grafana's offering from dashboards to industry-leading agentic observability. You will build clear, consistent positioning, enable sellers with trustworthy technical narratives, and create content that helps Platform Engineering teams quickly grasp why Grafana Cloud is the right choice for them.

Your responsibilities will include:

• Building strategic, buyer-focused demos, videos, workshops, and webinars
• Creating and maintaining polished, narrative-driven demos that highlight Grafana's value for SRE and platform engineering leaders
• Recording high-quality technical demo videos and walkthroughs
• Leading webinars, workshops, and technical sessions designed for evaluators
• Teaching customers not just how Grafana works, but why their approach is differentiated and valuable
• Using AI tools to generate variations, summaries, and reusable assets that scale technical content across channels
• Enabling Solutions Engineers with clear, consistent technical storytelling
• Serving as PMM's technical liaison to the SE org, ensuring consistent messaging and demo guidance
• Producing technical enablement assets, value-driven talk tracks, competitive narratives, and demo best practices
• Collaborating with PMMs to drive technical buyer engagement across high-impact channels
• Partnering with PMMs to identify the most important buyer personas, problems, and technical messages
• Extending technical narratives into impactful buyer-facing channels
• Bringing a technical perspective to PMM planning
• Using automation and AI to scale technical content

Requirements:

• 5+ years in a technical role (solutions engineering, SRE, DevOps, backend engineering, technical PMM, or similar)
• Interest and ability to travel to training and customer events 10-12 weeks per year
• Strong understanding of observability concepts and the needs of SRE/platform teams
• Ability to translate deep technical concepts into clear, value-focused stories
• Experience presenting technical content through demos, workshops, or webinars
• Excellent written and verbal communication
• Strong cross-functional collaboration
• High ownership mindset with the ability to drive projects from concept to completion
• Comfort with light scripting or workflow automation

Nice to have:

• Hands-on experience with Grafana, Prometheus, Loki, Mimir, Tempo, or similar observability tools
• Prior experience in Sales Engineering, DevRel, or technical product marketing
• Familiarity with demo environment automation or infrastructure-as-code tools
• Exceptional live presentation or workshop facilitation skills

Job Data by YubHub.

The Opportunity Grafana Labs is looking for an Enterprise Account Executive, Growth based in Spain who will be responsible for prospecting and growing existing business across the Middle East, Türkiye and Africa region. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products.

What You'll Be Doing

• Identify new opportunities to expand Grafana usage within a set of current customers
• Meet and exceed individual quarterly and annual sales goals
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
• Cultivate sales through outbound prospecting and inbound leads
• Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
• Become an expert in managing your sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

What Makes You a Great Fit:

• 5+ Years of experience in infrastructure technology sales
• Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• Energetic, upbeat, entrepreneurial, tenacious team player
• Adaptable and with demonstrable experience in high velocity technology companies
• You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
• Experience selling to the Middle East region
• Fluent in English & Arabic

Bonus Points For:

• Familiarity with open source technology is a significant advantage
• Experience using Salesforce
• Experience using Command of the Message and MEDD(P)ICC is ideal

Compensation & Reward In Spain, the OTE compensation range for this role is EUR 170,000 - EUR 211,250. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success.

Why You'll Thrive at Grafana Labs:

• 100% Remote, Global Culture
• As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
• Transparent Communication – Expect open decision-making and regular company-wide updates.
• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Career Growth Pathways – Defined opportunities to grow and develop your career.
• Approachable Leadership – Transparent execs who are involved, visible, and human.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.

Job Data by YubHub.

You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team.

Responsibilities

• Meet and exceed individual quarterly and annual sales goals
• Outbound prospecting into net-new customers
• Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, and negotiations)
• Cultivate sales through outbound prospecting and inbound leads
• Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
• Become an expert in managing your sales pipeline in Salesforce
• Manage quote creation, order processing, and day-to-day customer requests

Requirements

• 5+ Years of experience in infrastructure technology sales
• Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
• Energetic, upbeat, entrepreneurial, tenacious team player
• Adaptable and with demonstrable experience in high velocity technology companies
• Excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
• Fluent in English & Arabic
• Experience selling to the Middle East region

Benefits

• 100% Remote, Global Culture
• Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment
• Transparent Communication – Expect open decision-making and regular company-wide updates
• Innovation-Driven – Autonomy and support to ship great work and try new things
• Open Source Roots – Built on community-driven values that shape how we work
• Empowered Teams – High trust, low ego culture that values outcomes over optics
• Career Growth Pathways – Defined opportunities to grow and develop your career
• Approachable Leadership – Transparent execs who are involved, visible, and human
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do
• In-Person onboarding
• Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.

Job Data by YubHub.

Key Responsibilities:

• Plan, research, write, and maintain documentation and learning content
• Use AI tools and workflows to improve content creation and accuracy
• Collaborate with engineers, PMs, and stakeholders to understand product requirements
• Test and validate documented procedures
• Analyse data and user feedback to prioritise content gaps
• Manage multiple projects and communicate effectively
• Mentor teammates and share best practices

Requirements:

• Experience writing for enterprise or developer-facing software
• Hands-on experience with AI tools and models in writing workflows
• Familiarity with docs-as-code and GitHub
• Comfort working in technical environments
• Experience collaborating with engineers and product managers
• Ability to work remotely and asynchronously

Benefits:

• 100% remote work arrangement
• Equity and bonus opportunities
• 30 days annual leave policy
• Grafana shutdown days

Salary Range: EUR 73,000 - 88,000

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The role involves a mix of building and operating, with responsibilities including writing production code, automation, and product changes to improve database reliability. The ideal candidate will have experience with distributed systems, production software skills, and a deep understanding of performance, scaling, and failure modes.

Key responsibilities:

• Building reliability into the product by writing production code and automation
• Leading technical design and authoring design documents
• Defining and evolving per-tenant SLOs and reliability models
• Improving observability and alerting
• Being on-call for highest-SLA customers and handling incident response
• Mentoring engineers and teaching reliability practices

Requirements:

• 8+ years of software engineering experience
• Strong production software skills in an object-oriented language
• Deep understanding of distributed systems
• Experience with multi-tenant systems at scale on Kubernetes
• Hands-on experience with SLOs and incident response
• Staff-level technical leadership experience

Nice to have:

• Experience with Mimir, Loki, Tempo, Pyroscope, or other observability databases
• Open-source contributions
• Customer reliability engineering experience

In Spain, the base compensation range for this role is €94,025 - €112,830.

Benefits include equity, bonus, and other perks such as a global annual leave policy of 30 days per annum.

Job Data by YubHub.

As a Staff Product Manager, you will own the end-to-end journey for helping people and agents instrument workloads and successfully send useful OpenTelemetry data to Grafana Cloud.

Your mission is to make Grafana Cloud the easiest and most trusted destination for OpenTelemetry workloads.

You will define a coherent experience that helps users choose the right approach, complete setup successfully, troubleshoot problems, and understand whether their telemetry is healthy and useful.

Your scope will include:

• OpenTelemetry SDK onboarding and configuration
• Automatic instrumentation experiences
• Client-side OpenTelemetry Collector deployment and onboarding
• Guidance and machine-readable context for choosing the right instrumentation approach
• Workflows for coding-agents to implement, configure, and verify instrumentation
• Troubleshooting and validation signals for healthy telemetry

You will partner closely with teams responsible for experiences such as Application Observability, Kubernetes Monitoring, and Infrastructure Observability.

This is a horizontal Staff-level product leadership role spanning multiple products and engineering teams.

You will be expected to use AI tools regularly to accelerate customer-research synthesis, analyze product signals, and prototype experiences.

The role is not focused on developing OpenTelemetry as an open source project in isolation, but rather on delivering a great customer experience in Grafana Cloud.

Responsibilities

• Define the vision, strategy, and cross-product roadmap for the OpenTelemetry journey
• Create coherent experiences for users to choose and implement the right approach
• Identify and eliminate leading causes of setup failure and low-quality telemetry
• Establish shared experience principles and success criteria across product and engineering teams
• Use customer research and product data to prioritize investments and measure outcomes
• Partner with downstream Grafana Cloud solution teams to create a coherent transition from telemetry ingestion to meaningful product activation
• Extend beyond product delivery to positioning and marketing the OpenTelemetry experience

Requirements

• 5+ years of Product Management experience in a technically complex B2B product domain
• Experience leading strategy and execution across multiple engineering teams
• Strong working knowledge of OpenTelemetry, including SDK instrumentation and Collector pipelines
• Experience using or building instrumentation systems, agents, and telemetry collectors
• Understanding of challenges in deploying and operating software across Kubernetes, virtual machines, and public cloud environments
• Excellent written and verbal communication skills

Nice to Have

• Experience contributing to or building products around the OpenTelemetry ecosystem
• Experience with automatic instrumentation, eBPF, or runtime-based instrumentation
• Firsthand experience as an SRE, platform engineer, developer, or observability practitioner

What We Offer

• 100% Remote, global culture
• Scaling organisation with meaningful work
• Transparent communication and open decision-making
• Innovation-driven environment with autonomy and support
• Open source roots and community-driven values
• Empowered teams with a high-trust, low-ego culture
• Career growth pathways and defined opportunities for development
• Approachable leadership and transparent executives
• Passionate people who care deeply about what they do

Job Data by YubHub.

As a Product Manager at Grafana Labs, you will develop a vision and strategy for your product domain, own the experience for your product as well as its roadmap and competitive positioning, and collaborate with company leadership on setting your product's goals.

The successful candidate will have 5+ years of product management experience on a technical B2B product, hands-on experience with a non-standard SaaS deployment model, and experience with cloud infrastructure, platform software, or developer tools.

Responsibilities:

• Define the vision, strategy, and roadmap for the Grafana Bring Your Own Cloud and Grafana Federal Cloud products
• Own positioning, messaging, and differentiation for these products
• Partner with Engineering and Technical Program Management on buildouts for these environments
• Work directly with customers, prospects, and the field on strategic deals
• Partner with Security, Compliance, and Legal to work through product changes affecting authorisation or existing customer commitments

Benefits:

• 100% Remote, Global Culture
• Scaling Organisation
• Transparent Communication
• Innovation-Driven
• Open Source Roots
• Empowered Teams
• Career Growth Pathways
• Approachable Leadership
• Passionate People
• In-Person onboarding
• Balance is Key with 30 days per annum annual leave entitlement

In Spain, the base compensation range for this role is EUR 106,680 - EUR 128,016.

Job Data by YubHub.

HTS Assist is Hopper's agentic AI assistant for travel, resolving real customer issues like flight changes, cancellations, refunds, and bookings over chat and voice for some of the largest travel brands and enterprises in the world. Voice carries its own product problems, from latency and turn-taking to escalation timing when a human is on the line, and this role owns both surfaces with equal depth.

As Principal Product Manager, you will own the customer-facing agent end to end: the conversations, the interface, and the experience our partners put in front of millions of travelers. This is a deliberately design-leaning role, and you will be the day-to-day design decision-maker, shaping flows and interfaces directly in close partnership with partner design teams and our in-house designer.

What would your day-to-day look like

• Own the roadmap for the customer-facing conversational agent across chat and voice, from intent coverage and conversation design to the interfaces partners embed in their apps and websites
• Set the product bar for voice specifically, covering latency, turn-taking, barge-in handling, localization, realtime voice and ASR/TTS quality, since a caller's tolerance for a bad interaction is lower than a chat user's
• Engage enterprise partners through discovery, requirement shaping, and launch decisions, translating partner asks into product choices that keep one product serving many partners
• Partner with Partner Solutions on implementation and onboarding
• Drive design daily, working hands-on in Figma to produce flows and wireframes, and partner with design on high-fidelity and production assets
• Build working prototypes using AI coding tools where they beat a written spec, to test conversation flows and interface ideas
• Define and defend quality bars with the evaluation team, covering resolution rate, containment, escalation correctness, and conversation quality across both chat and voice
• Specify agent behavior in detail, including resolution, tone, escalation policy, guardrails, and edge cases, and iterate from production conversation data
• Stay close to GTM, Partner Solutions, and Success teams, feeding what the field learns back into the roadmap

An ideal candidate has

• 8+ years of product management experience, including principal or lead-level ownership of a customer-facing product, with direct experience shipping voice-based conversational products such as IVR, voice bots, or contact center voice automation
• Hands-on ownership of a production voice product, not only chat or text-based conversational AI, with working knowledge of ASR/TTS tradeoffs, latency budgets, and turn-taking or barge-in design. This is a required skillset
• Design fluency, comfortable manipulating design files and producing flows and basic mocks solo in Figma, having operated as a de facto design lead on a lean team
• The ability to write enough code to get a prototype working without waiting on an engineer, treating AI tools as a normal part of how they build
• Hands-on front-end experience, having built or shipped web front ends and able to engage engineers credibly
• Deep partner-facing experience with enterprise clients, ideally in regulated industries, shaping requirements and launch decisions at the product level
• A data-driven approach grounded in customer service and automation metrics, including resolution, containment, CSAT, and escalation quality
• Working familiarity with LLM-based products, including prompt and behavior design, AI quality practices, and their failure modes

Perks and benefits of working with us

• Well-funded and proven startup with large ambitions, competitive salary, upsides of pre-IPO equity packages
• Hopper covers the cost of employee premiums for private medical and dental coverage
• Hopper also offers private life and accident coverage
• Please ask us about our very generous parental leave, much above industry standards
• Access to co-working space on demand through FlexDesk and a work-from-home stipend
• Unlimited PTO
• Hopper offers a monthly cash allowance for gym memberships and to cover home office expenses
• Carrot Cash travel stipend
• Entrepreneurial culture where pushing limits and taking risks is everyday business
• Open communication with management and company leadership
• Small, dynamic teams with massive impact

Job Data by YubHub.

As a founding Strategic Sales Director for Iberia, you will own 8-12 of the largest strategic accounts across Spain and/or Portugal , IBEX35-caliber banking, telco, insurance, utilities, and travel enterprises. You'll run complex, multi-level sales cycles from 6 to 18 months, build both the business case and the technical win alongside your Solutions Consultant, and drive long-term land-and-expand strategy while continuing to bring in new logos.

Responsibilities:

• Manage a portfolio of 8-12 top strategic accounts in Spain and/or Portugal
• Generate your own pipeline , Cresta drives strong inbound, but Strategic AEs are expected to self-source roughly 50% of pipeline
• Orchestrate complex, multi-level sales cycles (6-18 months) across buying committees, procurement, legal, and security
• Build the business case and the technical win in partnership with your Solutions Consultant and extended team
• Drive land-and-expand strategy with a long-term vision for each account, while continuing to prioritize new-logo acquisition
• Partner closely with Product, Marketing, Customer Success, and Engineering to deliver an exceptional customer experience

Qualifications We Value:

• 8+ years of enterprise SaaS sales experience, including at least 4 years as a quota-carrying individual contributor selling into large Spanish enterprises (IBEX35 or equivalent: banking, telco, insurance, utilities, travel)
• Verified track record closing deals of €500K+ ARR / €1M+ TCV, including at least one deal exceeding €1M TCV at an IBEX35-caliber account
• New-logo hunting as your primary motion , majority of attainment historically from net-new logos rather than installed-base expansion
• Experience navigating complex 6-18 month cycles, including RFPs, buying committees, and procurement/legal/security review in regulated industries
• Existing C-level/VP network within Spanish enterprise accounts

Nice-to-Have:

• CX / contact center / conversational AI domain exposure (CCaaS, WEM, analytics, virtual agents)
• Experience opening a market or territory from zero for a hyper-growth vendor
• Experience co-selling with SIs and channel partners (e.g. Accenture, Telefónica Tech, Sabio-type ecosystem)
• Familiarity with Ley SAC and Spanish regulatory drivers in customer service
• MEDDPICC (or equivalent) formally trained

Language & Travel:

• Native or negotiation-grade Spanish, fluent English; Portuguese is a strong plus
• Madrid-based, with travel across the Iberian Peninsula expected

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced

Job Data by YubHub.

As a founding Enterprise Account Executive for Iberia, you will own a book of 13-25 Enterprise accounts across Spain and/or Portugal, running full-cycle deals from discovery to close in 3-9 months. You'll sell value directly to operative buyers, with new-logo generation as a core part of the role as we grow Cresta's brand across the region.

Responsibilities:

• Manage a portfolio of 13-25 Enterprise accounts in Spain and/or Portugal
• Generate your own pipeline , Cresta drives strong inbound, but Enterprise AEs are expected to self-source roughly 50% of pipeline
• Own full sales cycles end-to-end, from discovery through close, typically 3-9 months
• Sell value directly to operative buyers, building and delivering your own product demos and business cases
• Prioritize new-logo generation as a key part of growing Cresta's brand and footprint in the region
• Partner closely with Product, Marketing, Customer Success, and Engineering to deliver an exceptional customer experience

Qualifications We Value:

• 5+ years of B2B SaaS closing experience as an individual contributor, with consistent quota overachievement in at least 2 of the last 3 years
• Track record closing deals of €80K-€400K ARR on 3-9 month cycles, running multiple parallel deals end-to-end with limited overlay support, including self-sufficient demos
• New-logo-first motion, with demonstrated logo velocity rather than an account-management/expansion quota
• Disciplined outbound pipeline generation , proven self-sourced pipeline alongside SDR/marketing support, with multichannel cadences in Spanish

Nice-to-Have:

• Direct experience selling CX/contact center software (CCaaS, QA, agent assist, virtual agents) to CX/Operations buyers
• Early-stage or market-launch experience , comfortable operating without brand pull, playbooks, or local marketing support
• Salesforce + Gong fluency and strong forecast hygiene
• Catalan or Portuguese a plus for broader Iberia coverage

Language & Travel:

• Native or negotiation-grade Spanish, fluent English; Portuguese is a strong plus
• Madrid-based, with travel across the Iberian Peninsula expected

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced

Compensation at Cresta

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

This role is variable target compensation eligible. There is potential to exceed target earnings when goals are surpassed.

OTE Range: TBD (comp benchmarking in progress) + Offers Equity

Job Data by YubHub.