Responsibilities:

• Handle general inquiries
• Communicate with overseas parties via email and telephone
• Prepare and submit shipping particulars to ocean carriers and check vendors' shipping documents
• Prepare and release forwarder's cargo receipts to vendors
• Input data and transmit container manifests to consignees
• Prepare Delay Document Demand Notices (DDDNs) to vendors and consignees when documents are late
• Prepare vendors' invoices and Summary Remittance Sheets (SRS)
• Arrange computer fax of forwarder's cargo receipts and invoices
• Dispatch shipping documents to consignees and brokers according to consolidation procedures
• Handle documentation requirements for individual consignees according to consolidation procedures
• Take on additional assignments as required to meet company needs

Qualifications:

• At least 1 year of experience in the forwarding or carrier industry
• Bachelor's degree in Business Administration, Supply Chain, or a related field (preferred)
• Proficiency in Microsoft Word, Excel, PowerPoint, etc.
• Excellent customer service skills
• Fluency in written and spoken English
• Chinese language skills are preferable
• Ability to work effectively in a team and communicate to achieve positive results

Benefits:

• Paid vacation
• Holidays
• Sick leave
• Group medical, life, and accident insurance
• Employee stock purchase plan
• Training and personnel development program

Job Data by YubHub.