Responsibilities:

• Create an Easy, Inspiring and Friendly guest experience by delivering on commitments
• Greet guests, help them find what they need, and resolve issues to ensure a smooth shopping experience
• Actively support team efforts and assist peers in other areas while maintaining a positive and respectful attitude
• Adjust to business and guest needs to deliver an easy and inspiring guest experience
• Deliver an exceptional guest experience by providing a fresh and abundant shopping experience during all hours of operations
• Uphold and maintain the execution of the Food & Beverage Standards
• Execute food and beverage processes including food deliveries, replenishment, in-stocks routines, data accuracy, culling, rotation, cleaning, signing, and organising, and storing reserve product
• Always be aware of current and future promotions within Starbucks
• Follow all Target and Starbucks routines to deliver a consistent experience for guests while completing tasks efficiently and maintaining food safety
• Support the Starbucks Drive Up process to ensure digital guest orders are fulfilled accurately and on time
• Maintain an inviting dining area for guests throughout shift
• Engage with guests to meet and exceed their expectations based on Starbucks standards
• Produce handcrafted beverages and food to specifications on recipe cards
• Follow all food safety requirements, including monitoring and recording temperature sensitive food items
• Complete and record all cleaning tasks in the Starbucks space as outlined in best practices
• Locate and identify damaged, recalled or expired items and process according to best practices
• Ensure accurate in-stocks by placing store-initiated orders according to best practices
• Follow proper perishable inventory procedures to ensure an accurate recording of inventory
• Execute sampling best practices
• Complete all required training requirements and certifications related to quality control of Starbucks products
• Demonstrate a culture of ethical conduct, safety, and compliance
• Work in a safe manner at all times; comply with all safety policies, best practices, and training; report hazards and correct where possible
• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties

Requirements:

• Previous Starbucks/food service experience preferred, but not required
• Welcoming and helpful attitude toward all guests and other team members
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Work both independently and with a team
• Resolve guest questions quickly on the spot
• Attention to detail and follow multi-step processes
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Benefits:

• Competitive benefits from financial and education to well-being and beyond

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