As a Sales Assistant, you will be accountable for customer satisfaction and assisting customers with their requirements. You will follow best practices as determined by the Ninja Management and be a team player, working effectively with peers.

Key responsibilities include:

• Communicating effectively with customers and other teams to produce the best possible outcome for the company and its clients
• Using Ninja software to execute operations
• Assisting in gathering sales leads and closing prospects
• Assisting the Area Supervisor in managing the social media and Google account of the store

Requirements:

• Minimum qualifications: SPM, with relevant industry experience
• More than 1 year of experience working in retail stores
• Professional fluency in English and Bahasa Malaysia; Mandarin is an added advantage
• Proven success in being a team member of a fully functional team
• Hands-on work experience with a proven track record in reaching and exceeding goals
• Strategic thinker with the ability to thrive in a fast-paced, entrepreneurial environment
• Effective verbal communication skills
• Own transportation required

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Responsibilities:

• Load, transport, and deliver goods to customers, delivery agents, and stations safely and on time.
• Verify customer details with actual addresses using the application before and during delivery to ensure addresses are within coverage areas.
• Check the following conditions before departing for delivery:
• a. No package discrepancies or conflicts.
• b. All packaging is in acceptable condition.
• c. AWB is present on all packages.
• d. The number of items in the application matches the physical number of packages.
• e. Packages are under the driver's coverage area and follow designated routes.
• Inform and hand over any discrepant packages to station staff.
• Collect cash on delivery (COD) from customers and ensure the collected amount matches the application's records.
• Hand over collected COD to the Station Head or Fleet Assistant daily.
• Contact customers before failing delivery if they do not respond.
• Be courteous to customers.
• Adhere to designated routes and schedules.
• Comply with Proof of Delivery (POD) requirements.
• Follow all transportation laws and maintain a safe driving record.
• Adhere to Ninja Van's Code of Conduct, Quality Policy, and Quality Objectives.
• Perform any other tasks directed by superiors.

Requirements:

• Malaysian citizen.
• Aged 18 and above.
• SPM qualification and above.
• No prior experience required.
• Own vehicle (motorcycle/car).
• Valid driver's/ rider's license and GDL (if driving company vehicles).
• Clean driving record.
• No criminal record.
• Good attitude and customer-oriented.
• Android phone.
• Responsible and punctual.
• Able to work flexible schedules.
• Working hours: Monday to Sunday, 8:30 AM – 7:00 PM (or until delivery completion)

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Responsibilities:

• Achieve monthly sales targets set by the company by visiting assigned retailers and acquiring new ones.
• Ensure credit collection is recorded in the system and completed before the designated due date.
• Promote all Ninja Mart promotional activities to retailers.
• Update information regularly to ensure data accuracy.
• Work 6 days a week from 8am to 5pm.

Requirements:

• Malaysian citizen.
• Aged 18 and above.
• SPM qualification and above.
• Experienced as a salesperson.
• Own vehicle (motorcycle/car).
• Valid driver's license/rider's license and GDL if driving company vehicle.
• No criminal record.
• Good attitude and customer-oriented.
• Android phone.
• Responsible and punctual.
• Able to work flexibly.

Salary and Benefits:

• Base salary: RM2,000 + allowances.
• Commission: earn up to RM3,000.

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